Hello,
Please help if you can! I updated my Nexus S to 2.3.4 the other day, and everything was working fine. Today, the phone at some point lost the ability to connect to my network (Bell Mobility). I was out and about and was turning data off, and might have hit the 2g/3g toggle by accident, and seem to remember reading about that causing problems - though I have no idea if I did for sure (the sun was bright) and am honestly not sure what's wrong EDIT: when I go into wireless & networks\mobile networks\network operators, the phone will only recognize Roger's Wireless (and it was bought at a Telus store!) The UI still works fine, and I can still connect via wifi - just no way to get it to recognize Bell's network
As stated above, everything was working fine this morning - voice, data and sms all good. Here is all the info from my phone:
Android version 2.3.4
Baseband version NO DGSXXKD1
Kernel Version 2.6.35.7-ge383d80 [email protected] #1
Build number GRJ22
The bootloader is unlocked, and I had been running CM7 before flashing the manual 2.3.4. I'm not sure what to do. Tried re-flashing the manual 2.3.4 update.zip, and nothing. I know a very little bit about rooting/flashing (just enough to follow guides), and am wondering whether I need to re-flash a different kernel/radio/rom or something. I did search, and couldn't find anything that outlined my problem exactly (I do apologize if something is out there and I just didn't look hard enough).
Again, the phone was bought new at a Telus store, and found the Bell Mobility network out of the box no problem. Am hoping someone can help!
Thanks so much for reading, and if you are able to help.
Check your APN's to make sure the data info is in there I had to manually enter mine (bought phone from Telus to use on Bell/Sasktel's network) for Sasktel and bob was my uncle
Every upgrade i need to put them back in. No automatic for me, so i would start there
Menu - Settings - Wireless & Network - Mobile Networks - Access Point Names.
If nothing is in there, you need your APN settings. Talk to bell support for the info, and they should be able to help you over the phone (they support android even if they dont sell a Nexus S)
Cheers!
Thanks so much for your response, though I don't think that the APN's are the issue at all; they're still in there and fine. I think that it's the actual radio (or baseband), as the phone will not recognize the bell network, only the Rogers network (and it was bought new at a Telus store!)
I think that I need to re-flash the radio, and maybe the kernel. I searched to try and find the radio image for my phone, but haven't found anything clear enough for me to be comfortable to try - I've read time and again that flashing radios is one of the riskier things to do. I don't think that my phone is bricked (can still boot it up, and all of the ui works and can connect via wifi). Don't want to risk doing more damage.
Thanks again for your response though!
i think i'm having the same problem. i've manually upgraded to 2.3.3 then to 2.3.4. and then i put a sim card in - not used it as a phone before this.
i can get 3-4 white bars lit up but can't connect to any network. the bars turn green when wifi is active, but still can't connect ("can't connect at this time. please try again later" toast appears). not sure if the phone is borked, or if the upgrade wasn't that successful.
I actually have this same issue but using it on at&t in the USA...Really hope it isn't broken cause I have no way to fix it since i'm not in canada
Maybe check if the 2g box is checked in mobile networks. Check your apn settings and if that doesn't help try and flash another radio.
Sent from my Nexus S using Tapatalk
djnoicatse said:
Maybe check if the 2g box is checked in mobile networks. Check your apn settings and if that doesn't help try and flash another radio.
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
i'm unrooted, and don't intend to root. apn is fine as suggested above, and regardless of 2g checked or unchecked, still no connect
Rogers is the only 2G gsm provider, your phone may be stuck on 2G. If you have the choice, I would go back to 2.3.3 full stock and see if everything then works.
Sent from my Nexus S
Matridom said:
Rogers is the only 2G gsm provider, your phone may be stuck on 2G. If you have the choice, I would go back to 2.3.3 full stock and see if everything then works.
Sent from my Nexus S
Click to expand...
Click to collapse
but you have to root to flash 2.3.3 right?
MarkusPO said:
but you have to root to flash 2.3.3 right?
Click to expand...
Click to collapse
No. you are best to use cwm and restore a stock image for your phone
Sent from my Nexus S
Your best option is to flash back to 2.3.3. Download rom manager from the market and flash clockwork recovery. Once in recovery flash the 2.3.3 .zip file. I saw it somewhere here but i forgot where I saw it. Hope that helps.
Sent from my Nexus S using Tapatalk
Try this http://devsforandroid.com/index.php?board=18.0
I'm NOT SURE if it'll work, but it's worth the try. Make sure to to wipe everything before you flash. I'm not responsible for any damage this may cause. But I hope this helps you out.
If anyone wants to chime in and correct me please do so.
Sent from my Nexus S using Tapatalk
Or if you're not comfortable flashing the stock 2.3.3 rom maybe just try and flash back the xxkb2 radio which I believe was the stock baseband for Rogers, telus, Fido and bell. I have the .zip file for you to try and flash through CWM if you need it. Otherwise you can find it somewhere here aswell.
Sent from my Nexus S using Tapatalk
i'm not looking to root nor use any 'hacks'. i don't trust them.
under the battery, the phone is just a i9020. no letter afterwards.
Flashing a ROM doesn't require root, it requires unlocking the bootloader, which Google officially allows you to do that. You can unlock the bootloader, flash 2.3.3 ROM, then lock it as if it had never been unlocked. Just keep in mind that unlocking resets to factory default and wipes your SD card clean, backup before you do it.
Ahhh yes, I had same thing except with Telus I fixed it once, but the second time I could not get it to work, do this, flash this radio
http://forum.xda-developers.com/showthread.php?t=1044261
it is the stock radio your phone came with, then call up bell and get them to "repush" your sim card... hopefully you will see your network again.
Si_NZ said:
Flashing a ROM doesn't require root, it requires unlocking the bootloader, which Google officially allows you to do that. You can unlock the bootloader, flash 2.3.3 ROM, then lock it as if it had never been unlocked. Just keep in mind that unlocking resets to factory default and wipes your SD card clean, backup before you do it.
Click to expand...
Click to collapse
if i unlock to then flash, don't i need a radio package? how do i know which one to use?
also, would i be able to do a full compile of android and flash that?
MarkusPO said:
if i unlock to then flash, don't i need a radio package? how do i know which one to use?
also, would i be able to do a full compile of android and flash that?
Click to expand...
Click to collapse
It depends on which ROM you flash. I flashed the official 2.3.3 ROM, it contains the radio image, it'll flash it as you apply the update.
Do you remember which baseband version it came with out of box? That should give us hint as to which radio applies to your phone. I think there are really only two types of radios used except NS 4G, 850/1900/2100 (i9020A radio) and 900/1700/2100 (i9020T radio). You can ask your service provider or check out their website which band you are running on.
Back to flashing ROM, I just realised you don't even need to unlock the bootloader if you are flashing Google signed files. You should most likely be able to flash a 2.3.3 full ROM, then flash the 2.3.4 update file. But if you find the 2.3.4 full ROM, that's even more convenient. I saw a full ROM on the forum, but I that was for i9023 or i9020. Not too sure, maybe others know.
For the Canadian carriers, as stated before, Rogers is the only 2g (edge) carrier all others (Bell, Telus, Sasktel) are 3g (HSPA). go Settings>Wireless & network settings>mobile networks and ensure "Use only 2g networks" is not selected.
If this does not work flash the KB2 modem, the other modems may lose 850mHz spectrum which could be causing your grief.
Solution!!! (At least this worked for me!) - Didn't have to flash anything
Hey all,
I apologize for not posting this sooner, but found a solution that worked for me, hope it might work for others experiencing the same problem.
**PLEASE keep in mind that though this worked for me, I don't know if it will work for you (maybe it might make things worse for some people). Especially keeping in mind that I DON'T KNOW FOR CERTAIN what originally caused the issue for me, nor what specific factors (rom build, phone model, radio image, etc) might have contributed. As well, I am on the Bell Network. USE ANY OF WHAT'S STATED BELOW AT YOUR OWN RISK. Disclaimer stated, read on...**
In the dialer, I punched in *#*#4636#*#* and then from the menu that popped up, selected Phone Information.
From there, in the Set preferred network type: drop down menu (scroll down a little, you'll see it) I selected GSM/CDMA auto (PRL). **Again, remember that I'm on the Bell Network in Canada. Should you be trying this, these settings might not be for you. Again, AT YOUR OWN RISK**
Then, still from the Phone Information screen, I pressed menu button (the hard menu button on the phone), and then chose the Select Radio Band option. From there, I believe I selected Auto, though I may have selected USA (It's been a couple of days, and I can't remember, I apologize).
After that, went back to the Phone Information menu, and pressed Run Ping Test. It seemed to show all of the necessary (and appropriate for my network) settings as ok, and... everything worked!!! Full network connection as before!
Hope this might help someone else! Keep in mind that I'm not sure what caused the original problem; I do believe I remember pressing the 2g/3g toggle, and also remember reading somewhere that this can cause problems. Specifically, that it stopped peoples phones from going back from 2g to 3g - in my case (Bell Mobility) there is no 2g network to drop down to, so if it got stuck on EDGE mode, it probable looked for the only local carrier with a GM EDGE network, (Rogers) and got stuck there. Not sure, but maybe this is what happened. Any wise folks out there that might be able to confirm/offer insight?
Anyhow, thanks so much for all the responses and offers of help!
So I decided to start playing with different radio, dish, and ril settings yesterday. I was running 3.32.501 (t-mobile ics firmware), ARHD 6.6.5, 11.69A radio (Dish2), all my data speeds were working fine.
I decided to flash the 11.72 radio. Once i did i got no 3g or 4G data speeds only 2G. Someone recommended that i check my mobile data settings and switch to WCDMA which i did, but this had no effect at all.
So my question is this...for the 11.72 radio do i need to have the 3.32.401 firmware? Does anyone know what happened?
I did flash back to the 11.69A radio and everything is fine again.
Some radios will require different firmwares and the RILs must be from the same Android version. As in, GB ril won't work in ICS.
el7145 said:
So I decided to start playing with different radio, dish, and ril settings yesterday. I was running 3.32.501 (t-mobile ics firmware), ARHD 6.6.5, 11.69A radio (Dish2), all my data speeds were working fine.
I decided to flash the 11.72 radio. Once i did i got no 3g or 4G data speeds only 2G. Someone recommended that i check my mobile data settings and switch to WCDMA which i did, but this had no effect at all.
So my question is this...for the 11.72 radio do i need to have the 3.32.401 firmware? Does anyone know what happened?
I did flash back to the 11.69A radio and everything is fine again.
Click to expand...
Click to collapse
Hi,
Try posting in THIS THREAD
Radio guru in charge.
malybru said:
Hi,
Try posting in THIS THREAD
Radio guru in charge.
Click to expand...
Click to collapse
yeah ive been posting in there, but i figured i would start a new post, bc i didnt want to clutter that thread with all my questions
SO just to update, i decided it might be my tmobile 3.32.531 firmware causing the issue, so i flashed the 3.32.401, 11.72 radio and ril 0017 (mismatch) and all data speeds were back.
So unless im missing something the tmobile 3.32.501 firmware may not be compatible with other radios (except the tmobile one, 11.69A), or there is a setting (in build.prop?) not set correctly.
Also I have used the tmobile firmware with other rils without any immediate data impact.
Hi,
I recently decided to flash a jeallybean ROM since most of them are getting really great and we don't have any word on the official update. Unfortunatly, I'm now unable to get a data connection on my HOX. It's the rogers version which I unlocked and I'm now using on the Bell network. Before flashing, LTE worked fine with the stock sense ROM, but now I don't have any data at all.
ROMs I've tried :
AOKP, MIUI and CM10.
I've tried to : set the data connection to GSM only, nothing, to LTE only, nothing, to WCDMA only, nothing. I've tried all the APNs I've found (pda.bell.ca, pda2.bell.ca, inet.bell.ca). On AOKP it sometimes said "Error while searching for network". WiFi, texts and calls work fine.
If anyone could help me, it would be really appreaciated. Otherwise I'll just revert to Rogers ROM. Thanks alot!
I cant offer any help, but I'm having a similar issue recently. I was on a nightly build of CM10 (from 10/06/12 I believe). I upgraded to a newer build (from 10/10) and I get no data over cell. I flashed it back and things were fine.
Dravyy said:
Hi,
I recently decided to flash a jeallybean ROM since most of them are getting really great and we don't have any word on the official update. Unfortunatly, I'm now unable to get a data connection on my HOX. It's the rogers version which I unlocked and I'm now using on the Bell network. Before flashing, LTE worked fine with the stock sense ROM, but now I don't have any data at all.
ROMs I've tried :
AOKP, MIUI and CM10.
I've tried to : set the data connection to GSM only, nothing, to LTE only, nothing, to WCDMA only, nothing. I've tried all the APNs I've found (pda.bell.ca, pda2.bell.ca, inet.bell.ca). On AOKP it sometimes said "Error while searching for network". WiFi, texts and calls work fine.
If anyone could help me, it would be really appreaciated. Otherwise I'll just revert to Rogers ROM. Thanks alot!
Click to expand...
Click to collapse
Before flashing jelly bean roms you need to flash a sense rom then do full wipe and install cm10 or aokp..
jspidey said:
I cant offer any help, but I'm having a similar issue recently. I was on a nightly build of CM10 (from 10/06/12 I believe). I upgraded to a newer build (from 10/10) and I get no data over cell. I flashed it back and things were fine.
Click to expand...
Click to collapse
Sent from my HTC One X using xda premium
I have the exact same problem with my SGS using the X-bean 3.0 rom.
What's the best solution? Is it because I used to Cwm?
Svenomous said:
I have the exact same problem with my SGS using the X-bean 3.0 rom.
What's the best solution? Is it because I used to Cwm?
Click to expand...
Click to collapse
Every device has its own nuances, as do various ROMs. So I'd advise posting this in the forum specific to your device.
Still no data connection.
I am having the same issue with my AT&T One X phone.
The phone was running 2.20 before it was unlocked/rooted. Installed TWRP, was a noob and forgot to save a backup, fastbooted the boot.img, flashed AOKP and CM10 successfully. With both of these ROMs, I could not get internet to work via cellular connection. I have tried everything with the APNs (even had AT&T help me setup APN settings) and still no mobile data connection. I can still receive/send SMS/calls, use bluetooth and wifi, just no mobile internet.
I'm not entirely sure what to do next. I attempted to go back and flash the UrDroid 4.1 Stock Sense ROM, but after fastbooting it's boot.img and attempting to flash with TWRP, I got a signature verification failure. Got scared and restored back to AOKP (I remember to make a backup this time.)
Thoughts? Sorry for being a noob.
Are you in an LTE area?
redpoint73 said:
Are you in an LTE area?
Click to expand...
Click to collapse
I am in a "4G" area (HSPA+) but I am also a hour drive away from LTE. I have tried APNs for both, but AT&T recommended I stick to the LTE APN. AT&T had me go to Settings->More->Mobile Networks->Network Operators and the phone just sat there searching without finding anything. I just did that above operation again and it found AT&T and I selected it. It spins on "Registering on AT&T..." for a few minutes and eventually errors out "Cannot register on this network at this time."
Have you tried switching off LTE by selecting "GSM/WCDMA Auto" in Settings?
I've had data problems on certain ROMs, where turning off LTE got the HSPA+ connection working.
In that case, it was probably a base of build.prop not playing well with AT&T's network. Although I would think the ROMs you mentioned would have these issues worked out at this point (and for some time now).
redpoint73 said:
Have you tried switching off LTE by selecting "GSM/WCDMA Auto" in Settings?
Click to expand...
Click to collapse
When I switch to "GSM/WCDMA Auto", it immediately switches itself back to the LTE setting. This is concerning.
Hi!
I had repair microUSB on my Captivate and then got Encryption Unsuccessful.
After EU I made repartition on sd card and flashed to Android 2.3 , and got that 3G and GPS doesn't work.
after I flashes Paranoid ROM, 3G GPS the same.
EDGE and WIFI working well.
What I can do to restore 3G , GPS ?
aVirginGirl said:
Hi!
I had repair microUSB on my Captivate and then got Encryption Unsuccessful.
After EU I made repartition on sd card and flashed to Android 2.3 , and got that 3G and GPS doesn't work.
after I flashes Paranoid ROM, 3G GPS the same.
EDGE and WIFI working well.
What I can do to restore 3G , GPS ?
Click to expand...
Click to collapse
You most likely don't have the right APNs. Go look under Settings -> Mobile networks -> Access Point Names. And make sure they matches your carrier's APNs (which you can find with a quick google search).
Also consider looking at different modems. GPS is directly effected by the modem you are using and depending on your carrier that you're using the phone on it could potentially effect that too.
Regardless if you are using this phone on T-Mobile then you likely won't get 3G regardless of what you change on the phone unless you are lucky enough to be in an area where they have updated their service.
I'm using right APN.
Modem is "radio-cm7-ics-captivate-ugkg3-signed" 850 Mhz
I used it before and it worked well untill I have issue with EU.
Anybody can make a backup efs and send me, please?
aVirginGirl said:
Anybody can make a backup efs and send me, please?
Click to expand...
Click to collapse
Actually doesn't work that way. Your efs folder is specific to your phone as it contains your IMEI. If you get from IMEI error, going back to stock KK4 is the solution. Once in there, you use a file explorer with root rights (like ES File Explorer or Root Explorer) to copy it somewhere safe. Then you can flash Corn kernel and get back on the ROM you wanna use.
OK I have tried nearly all of the Android L ROMS from the forums. Clean flashed and all. Some have no data connection, others only connect on 3g but very spotty.
I am using the radio and bootloader from the preview and even flash the APN's for sprint.
Still I can not get LTE or a stable data connection. On Kit Kat I got solid LTE or 3G everywhere.
Any fixes or ideas for this?
Oh yeah, yes I did a clean install of the ROMs...
ThunderStick said:
OK I have tried nearly all of the Android L ROMS from the forums. Clean flashed and all. Some have no data connection, others only connect on 3g but very spotty.
I am using the radio and bootloader from the preview and even flash the APN's for sprint.
Still I can not get LTE or a stable data connection. On Kit Kat I got solid LTE or 3G everywhere.
Any fixes or ideas for this?
Click to expand...
Click to collapse
Weird..im on sprint... All i did was flash rom..gapps and super su and everything working.. I get lte.. actually my internet was like 3 times faster than before
Juansegovia20 said:
Weird..im on sprint... All i did was flash rom..gapps and super su and everything working.. I get lte.. actually my internet was like 3 times faster than before
Click to expand...
Click to collapse
Which ROM are you using?