Hi,
Recently got a Koodo GTi9020A and have tried to use it in the UK with a 3 Sim.
The phone gets a full 3G signal, data and internet work, however there is a problem with making calls when using the 3G signal.
When the phone is turned on I can make one call to a landline, however if I hang up and dial again there is silence. Calls to other mobiles are scrambled.
I have spoken to Google and have been told that the Canadian software will not work with a UK Sim and the phone will need flashed with UK software.
The phone is therefore 'locked' to the Canadian networks. The lady from Google mentioned that a fully unlocked phone would be more expensive!
Any advice appreciated.
Thanks.
Related
Hi,
I figured out that my wife phone rings the same melody regardless of the caller becouse her phone shows as roaming all the time. She has Vodaphone branded phone (unlocked) and using on Cingular network here while having old ATT Wireless card. This was not an issue with other phones she used before neither is with my Qtek 9100. Any ideas?
so her phone roams so uses the roaming tone? why does her phone roam when you are in your country?
I have no idea. It's Vodaphone branded phone and she hasl Cingular SIM card.
have you asked att/cingular about it?
Asked in forums and people suggested becouse it's European Vodafone branded phone, not sure if ATT will support this configuration
hmm. i have a voda 750v from the UK but i don't roam when i'm in my country. i'm in the philippines.
also my phone is not supported by my telco as well but when i had problems with my sim card they still helped me out. the treo was not liking my telco's new 3g sim it took them 3 days to find the phased out 64k SIM that did work. try cs u might get lucky
Cutting it short:
Got the Touch Pro for free from Hong Kong, brand new. Sim unlock (as indicated on HTC distributor website w/ IMEI and S/N confirmation).
Flashed to ROM version: 5.07.832.3 Radio version: 1.11.25.01, all from HTC website.
Using the phone in Canada, service provider is Cityfone (the phone indicates Rogers Wireless). I don't have a 3G plan so I'm using regular GSM network.
Problem: Everything on the phone works EXCEPT the phone function itself. Everytime I make a call or receive a call I can only talk for 5 seconds, then the phone mutes automatically.
Tried setting to GSM only and shutting down HSDPA, it just doesn't help at all.
Can anyone identify the problem for me? I really have no clue since I'm new to this pocket pc tech. If HK 3G phone simply doesn't support GSM network in Canada then I don't even do anything with it. If it's just hardware problem then I'd just send it back to HK for replacement.
Any input? Help please...Bump
I will tell you it definitely supports the GSM network in Canada but not the 3G network. I don't know the problem though.
8-pointer said:
Cutting it short:
Got the Touch Pro for free from Hong Kong, brand new. Sim unlock (as indicated on HTC distributor website w/ IMEI and S/N confirmation).
Flashed to ROM version: 5.07.832.3 Radio version: 1.11.25.01, all from HTC website.
Using the phone in Canada, service provider is Cityfone (the phone indicates Rogers Wireless). I don't have a 3G plan so I'm using regular GSM network.
Problem: Everything on the phone works EXCEPT the phone function itself. Everytime I make a call or receive a call I can only talk for 5 seconds, then the phone mutes automatically.
Tried setting to GSM only and shutting down HSDPA, it just doesn't help at all.
Can anyone identify the problem for me? I really have no clue since I'm new to this pocket pc tech. If HK 3G phone simply doesn't support GSM network in Canada then I don't even do anything with it. If it's just hardware problem then I'd just send it back to HK for replacement.
Click to expand...
Click to collapse
Hmmm, the previous poster is correct, Rogers is the only GSM provider here in Canada. And they do support 3G and H data connections, but you need a North American version (e.g. the FUZE) to use the H speeds) It should be fine for voice, tho. I've never heard of Cityfone, but it may be a subdivision of Rogers or leasing the line time.
Where did you get the SIM card for your phone? It sounds like Rogers is not recognizing the card and is cutting you off.
I know for a fact that unlocked Raphael's will work fine on Rogers, since that's what I'm using, and I've used a lot of other GSM phones on the Rogers network with no problems at all.
If you really want to keep the phone, I would suggest checking with Cityfone re: whose network are they using, or set up a Rogers Wireless account.
drtolson said:
Where did you get the SIM card for your phone? It sounds like Rogers is not recognizing the card and is cutting you off.
Click to expand...
Click to collapse
I've been using the same sim card for a very long time without problem, on celphones that were purchased locally or other tri-band GSM phones in Hong Kong. I swap the sim card back to my Sony Ericsson W800i and the voice call is fine.
I used my mom's sim card (from Rogers Wireless) and same problem occurs on the Touch Pro--5 secs and the call mutes.
I'm just not sure if it is hardware problem on the Touch Pro or if there is compatability issue with the network (which I doubt since I can talk for 5 secs before the phone mutes...). Any possible way to identify what the real problem is?
I recently bought an unlocked Google Nexus S from amazon. The Device works fine on ATT network. When I got it to India and tried inserting an Airtel SIM in it. The phone shows complete Signal strength but says emergency calls only. On the lock screen it says insert SIM.
When I search for available mobile networks it shows my network but unable to connect to it. It does not even ask for unlock code when I insert a SIM from another carrier.
Is this because the phone is locked or is there some other problem?
funda439 said:
I recently bought an unlocked Google Nexus S from amazon. The Device works fine on ATT network. When I got it to India and tried inserting an Airtel SIM in it. The phone shows complete Signal strength but says emergency calls only. On the lock screen it says insert SIM.
When I search for available mobile networks it shows my network but unable to connect to it. It does not even ask for unlock code when I insert a SIM from another carrier.
Is this because the phone is locked or is there some other problem?
Click to expand...
Click to collapse
What network frequencies does Airtel use? If non of them match that could be why, oh and Nexus phones are never network locked
Sent from my ice cream powered Nexus S
Yeah, frequencies should be the reason here.
But only for 3g, the us always being special, especially at&t. ^^ 2g should work worldwide. Set it to "2g only" and see... (if it works, slow data, but at least you can make calls)
I got a Samsung captivate from ATT and it worked also my Galaxy S 4G. All these are quad. band phones so, they work worldwide. Could be some other problem. Got a good deal, so dont want to return it, but I guess I have no option now.
Tried a new sim?
im gonna be going to india in a month or so and i wanted to know if the i9020a will atleast work with voice in india. airtell or vodafone it doesnt matter. I don't need 3g but i was hoping voice would work so i could just use this phone in india.
did you try to reset the phone?
Hi, I bought the Samsung S8 US Unlocked version from Bestbuy in US. I recently moved to India and when I tried Airtel or Jio Sim, I dont get the network and not able to place voice calls. However when I goto Network selection am able to see the right network selected (respectively for whick network's sim I used).
Can I use an US Unlocked S8 in India? If so, how to make it work. Am stuck, please help!!
Edit: 4g LTE is working, but not the calls. If I have the sim put in another phone, able to make calls. Not sure whats wrong in S8 with placing the calls when 4G LTE is working??
My phone is an unlocked AT&T phone. It has AT&T bloatware. The serial number indicates it is an AT&T phone. The service provider software version is ATT. I bought the phone so I could use the wi-fi calling feature which is nowhere to be found. Put the AT&T SIM in my son's phone and he has wi-fi calling. AT&T's website gives the latest firmware as G970USQS5GUF1. My phone was just updated OTA to G970USQS6GUI1 which happens to be the T-mobile firmware. I put a T-mobile SIM card in the phone and I now have wi-fi calling. T-Mobile coverage is basically non-existent in rural Appalachia so I don't want to switch carriers. I have read numerous posts that say the basic firmware is the same for all carriers. So, my question is which files do I need to flash to get wi-fi calling working on my phone? Also, I can't really go back to BL 5 can I? I am totally new to this although I have flashed a Moto before.