Oops... I cant access My Phone Account! - Windows Phone 7 Q&A, Help & Troubleshooting

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This is what I get trying to access my account My Mozart is now Mango and I cant reinstall my purchased apps due to this error.
Sadly too, there is no Internet tetheetring in Mango
Anyone with similar problem with suggested solution?
Thank you

I have the same problem. I posted a question on microsoft forums, but no reply

I posted too but no response so far.
Looks M$ is busy with the Mangoose release

Same here, when go to find my phone and account, tried with different marketplace languages

I have created a few dozens email accounts but the result was the same. Seems there is no help from M$

hi, i'm from Malaysia accessing Singapore's marketplace. i have been unable to access the "Find My Phone" and "Account" page since the new windowsphone website layout was launched. "Find My Phone" works flawlessly before that =(

Do you think this has anything to do with you "forcing" Mango update?

I have the same problem
I did not force Mango update on my phone. But after the mango update I was not able to even access my account too

Yes..I agreee

Related

Messenger "There is a problem with the server"

Hi all,
I am having trouble signing into Windows Live Messenger on my XDA Serra (HTC Touch Pro).
It only happens with my main Windows Live account - when I sign in with my old account Messenger works fine.
The message I get is:
There is a problem with the server. Please try again later.
I have contacted Microsoft and they have "escalated" the problem within their tech support department but ultimately they have not been any use. In the last e-mail I got from them they suggested contacting my carrier. I had already contacted o2 and they said they cannot help in this issue. I am pretty convinced it is a problem relating to my Windows Live account. Hard Reset of the device has not helped.
Please if anyone can help or has had similar experiences post here!
Thanks,
Matt
Bump...
Went to all the trouble of creating a new account, it worked for a couple of days and now it's failing again.
Please help! :-(
mdsharpe said:
Bump...
Went to all the trouble of creating a new account, it worked for a couple of days and now it's failing again.
Please help! :-(
Click to expand...
Click to collapse
I'd never seen this problem until a few days ago. My connection and internet access are still rock-solid, but suddenly I haven't been able to sign into messenger. I re-flashed the custom ROM I've been using, but that didn't fix it. I suspect either AT&T is trying to force me to use their proprietary IM client (presumably so they can charge me for text messaging) or it is indeed something wrong with my Live account.
Please help me too!
Help me too!! That makes three of us. Im using MSN over EDGE/GPRS and it won't sign in for me too. I keep getting requests of contacts that have added me..and when I click on allow, it says "There was a problem with the server". Sometimes, it just wont sign in at all, come what may.
Wow, I'm quite relieved that it's not just me!
Have you guys tried signing in over Wi-Fi? It doesnt matter what connection I use, I can never sign in.
Have you guys updated your MSN client PC side to the new 2009 version? Apparently (after I started having hassle with my Touch Diamond today) as soon as you sign in to MSN PC side on the new 2009 client with multi-sign in it renders your account buggered and in turn WinMo won't sign in no matter what you hard-reset or install.
Try an old account that has never signed in to 2009 version and your fine.
ericsson68 said:
Have you guys updated your MSN client PC side to the new 2009 version? Apparently (after I started having hassle with my Touch Diamond today) as soon as you sign in to MSN PC side on the new 2009 client with multi-sign in it renders your account buggered and in turn WinMo won't sign in no matter what you hard-reset or install.
Try an old account that has never signed in to 2009 version and your fine.
Click to expand...
Click to collapse
Yep this is the conclusion I have come to.
Sadly, Microsoft customer services really don't want to know. I have been in email discussion for over a month, and they are truly useless.
I guess we're at the development team's mercy, if they know or even care about this problem.
It can't be that difficult to sort out for them. Other third party apps (e.g. IM+) are logging in fine and you then get the usual "you have been signed out" message on the PC. So for now I'm going to use a chain of trial versions in the hope that MS sort this out in the next month seeing as 2009 went official this week.
And don't get me started on the new version of the PC client. What primary school children did they let loose on the design?!
ericsson68 said:
It can't be that difficult to sort out for them. Other third party apps (e.g. IM+) are logging in fine and you then get the usual "you have been signed out" message on the PC. So for now I'm going to use a chain of trial versions in the hope that MS sort this out in the next month seeing as 2009 went official this week.
And don't get me started on the new version of the PC client. What primary school children did they let loose on the design?!
Click to expand...
Click to collapse
try Palringo
I know this doesn't help but I'm also suffering the same problem and also fixed with a new Live ID not that it's the answer! Been playing with a lot of Live services so wasn't sure if Messenger was the cause...
I changed the messenger version and problem solved!
Do a SEARCH on this great site to find another version
Good luck,
orb3000 said:
I changed the messenger version and problem solved!
Do a SEARCH on this great site to find another version
Good luck,
Click to expand...
Click to collapse
A hint on the working version would be good if you could?
Cheers
ericsson68 said:
A hint on the working version would be good if you could?
Cheers
Click to expand...
Click to collapse
I´m using this version: http://forum.xda-developers.com/showthread.php?t=323847&highlight=live+messenger
Hope it helps,
Well, still no news from Microsoft regarding this issue. It has been 11 days since I last received an email stating that resolving the problem was their "top-most priority" although they could not provide a timeframe for resolution.
I've emailed them again to ask if there is any news but I'm not keeping my fingers crossed.
It's pretty disgraceful how the functionality of our devices can be reduced in this way through a problem with the server. I hope it's fixed soon.
mdsharpe said:
Well, still no news from Microsoft regarding this issue. It has been 11 days since I last received an email stating that resolving the problem was their "top-most priority" although they could not provide a timeframe for resolution.
I've emailed them again to ask if there is any news but I'm not keeping my fingers crossed.
It's pretty disgraceful how the functionality of our devices can be reduced in this way through a problem with the server. I hope it's fixed soon.
Click to expand...
Click to collapse
Microsoft really needs to get more people working on Windows Mobile products. Out of nowhere, all of their mobile products (Live Mail, Live Messenger, Live Contacts, Sideshow) failed to work since the beginning of January and there is no support what so ever.
So it's been about 4 months now since I was last able to use Windows Live Messenger on my Windows Mobile device.
This is so far beyond a joke that it's become funny and then lost all funnyness again.
I am tired of using Palringo, though I do appreciate their free service.
Has anybody managed to get any information about a possible fix? I've read elsewhere that Microsoft have suggested to some people that they just create a new Windows Live ID. This is quite franky a ridiculous suggestion, as I am sure many people are quite attached to their e-mail address. Personally it would be a huge inconvenience for me to have to change my address.
The problem seems to be with the live mail address book. I managed to get it working by exporting my contacts, deleting them, and importing them again. Has been working fine now for several weeks. More info here:
http://www.microsoft.com/communitie...323-91f4a80ce0bd&cat=&lang=en&cr=US&sloc=&p=1
directmail said:
The problem seems to be with the live mail address book. I managed to get it working by exporting my contacts, deleting them, and importing them again. Has been working fine now for several weeks. More info here:
http://www.microsoft.com/communitie...323-91f4a80ce0bd&cat=&lang=en&cr=US&sloc=&p=1
Click to expand...
Click to collapse
I have deleted all my contacts but I am still getting "Problem with the server".
Is there anything else I can do?
I thought I should wrap this up... a few months ago it just magically started working again.
While I'm happy it is working, I'm still left concerned that the functionality of my device is purely at the mercy of Microsoft, and I am utterly helpless to do anything about it or even find out what's happening.
Uncheck the synch contacts option when installing is the solution..........in step 4 in ver 10.6.***

Market Problems? Read this....

Before everyone sets there tablets on fire and goes postal on the ROM developers maybe take a look here. Seems lots of people are having Market problems and Google needs to fix it...
http://www.google.com/support/forum/p/Android+Market/label?lid=7dc8a5c590cd22ee&hl=en
http://www.google.com/support/forum/p/Android+Market/thread?tid=055610ea68270c19&hl=en
Thanks.....finally a voice of reason.
I figured it was a Google issue when my fiancé's Eris started having the same problem. Good to see someone posted this.
Errors
I have been getting errors lately when I open Market. Unable to connect to server error, I retry a couple times and it connects. I guess this is all part of the same problem Google is having?
WantADroid said:
I have been getting errors lately when I open Market. Unable to connect to server error, I retry a couple times and it connects. I guess this is all part of the same problem Google is having?
Click to expand...
Click to collapse
I believe it is. Let's just hope they get things corrected soon (if they haven't already).
Market
Hi, I was having the same error today and now I just have a broken market with couple of apps available. How does it look on your tablets? Thanks.
Peter
Is this the same as not being able to find applications? I'm missing a ton of apps I'm able to see on my Samsung Epic, moreover, I don't seem to be able to receive updates for applications. I'm running CyanogenMod 6.1 with the GoogleApps patch on their site as per the HowTo on the Cyanogen wiki.
Ideas?
Correct, I cannot find my apps, I was just looking for logmein ignition, and today morning it was there and now it's gone.

Multitasking in 7720

7720 background multitasking lacks
Care to illustrate? I'm on 7712 & it works.. Not on all apps la, bt its a beta
Sent from my LG Optimus 7
Mango multitasking wont be good until the apps are updated to resume properly, right now when you go back to an app it usually wont bring you back to the exact spot you were at, because the apps doesnt know that they can and they will as long as the dev knows whats he/she is doing once mango apps start to appear
Be more specific please
Please refrain your question and be more specific. Remember this is a beta build or in your case (RTM build 7720) afterall, and only few apps and games take advantage of multitasking at the moment.
I'm running Mango RTM 7720 and multitasking is fine, much smoother and quicker than the first Mango beta build released in July and it will only get better once its approved by OEMs and network carriers.
RTM 7720 - Gmail syncing issues
Just updated my HTC HD7 to the RTM 7720 build yesterday by starting with a clean install from NoDo and everything went fine.
However, I seem to be having some trouble trying to set up Gmail. I have tried a few time to set it up but it keeps telling me "Attention required" under Settings (Email+accounts) - Gmail.
When I click on it it says the following "Update your information for m.google.com and press Save". I tried that on the browser but it takes me to the mobile version of Gmail and its not helpful at all.
Has anyone else come across this issue? If so, any solutions...???
Thanks in advance
how do i use the multitasking function
audiotek said:
Just updated my HTC HD7 to the RTM 7720 build yesterday by starting with a clean install from NoDo and everything went fine.
However, I seem to be having some trouble trying to set up Gmail. I have tried a few time to set it up but it keeps telling me "Attention required" under Settings (Email+accounts) - Gmail.
When I click on it it says the following "Update your information for m.google.com and press Save". I tried that on the browser but it takes me to the mobile version of Gmail and its not helpful at all.
Has anyone else come across this issue? If so, any solutions...???
Thanks in advance
Click to expand...
Click to collapse
I had that problem too. This morning it was gone. Maybe try again? It was perhaps on Google part that things didn't work.
go2xraj said:
7720 background multitasking lacks
Click to expand...
Click to collapse
As stated each app much be updated with a single line of code to make MT work in Mango. The Marketplace will not allow apps to have this code at the moment. Thus most apps not working with MT.
assyriska said:
how do i use the multitasking function
Click to expand...
Click to collapse
Really? I suppose instead of acting like a douche (Most users do) and telling you to use Search, I can tell you that you hold down the Back button on your phone.
PS: Use search. Most users wont be so kind.
hehe thanks....watched a youtube video and saw it.

New to wp7, need answers

Hello, I just got my Omnia7 and I need some answers:
1. When does mango come out? My country/region (Finland) doesn't have the market available and it's SO ****ing annoying! I can't dl games, apps I cand to ****.
2. Is it true that when I get mango, Can I use hidden wifi? My house wifi is hidden (don't know why, no hax0rz nearby I know that)? It annoying me so much that I can't even browse the net with my phone because no wifi available -______-
3. I have a .XML backup file of my SMS, is there an app like SMS backup&restore so I could get my messages back to my new phone?
I had somethin else on my mind that I had to ***** about too lol but I cant remember atm... Don't get me wrong, this phone is awesome, fast, and looks amazing but it's not ready yet and needs Mango ASAP!!
About the first one, Mango will be out probably this month. In order to get the marketplace working you can either create a live account with a UK address or wait for the official release of mango.
xCTRL said:
Hello, I just got my Omnia7 and I need some answers:
1. When does mango come out? My country/region (Finland) doesn't have the market available and it's SO ****ing annoying! I can't dl games, apps I cand to ****.
2. Is it true that when I get mango, Can I use hidden wifi? My house wifi is hidden (don't know why, no hax0rz nearby I know that)? It annoying me so much that I can't even browse the net with my phone because no wifi available -______-
3. I have a .XML backup file of my SMS, is there an app like SMS backup&restore so I could get my messages back to my new phone?
I had somethin else on my mind that I had to ***** about too lol but I cant remember atm... Don't get me wrong, this phone is awesome, fast, and looks amazing but it's not ready yet and needs Mango ASAP!!
Click to expand...
Click to collapse
1. new rumors tell of an Mango release on 15th Sept.
search at wpcentral . com for the reasons of this rumors
(I´m not allowed to post links)
1. Marketplace will be open to Finland when Nokia launch its Windows Phones which is in 2 months.
2. Yes, Mango supports hidden WiFi.
3. Sorry, there's no way to restore and backup your SMS. (not officially anyway).
Uh guys, as far as I can see at this source the Finnish marketplace should already be open
http://support.microsoft.com/kb/952586?sd=zune
mango may be out in the fall, and now the mango is the reveal version.market is a Problem.you can hacking phone
Thanks for all the replies
Okay so the Mango should be coming in September? It's the 2nd now, wpcentral says it might come on the 15th and that's only two weeks with a phone I can barely do nothing...
@day2die do you have a source that I need to wait for the marketplace that long? I can access zune marketplace on pc with the zune thing I downloaded. I DL'd YouTube app yesterday but I guess it failed somehow because I wasn't connected
To wifi when I tried to visit the mp on the phone...
Thank god for the hidden wifi support, why didn't we get this from the start -___-
Also the backup&restore, I don't care if it's official or not, I just want my messages back lol hopefully some 3rd party software maker will make an app for that if there already isn't one....
How can I hack my phone to access the marketplace? Or how do I install mango beta? Does the beta have hidden wifi availability?
I read somewhere that Mango will be release in October not september.
If I now go to Mango beta by looking the noob friendly guide, is it easy to come back to the NoDo and then update to official Mango?
yes ' you can...........
i updated to mango beta and now i came back to nodo with out problem.....

[Q] Using marketplace in emulator / downloading XAPs?

Hi guys,
I got a Windows Phone. I had doubts, I swapped it for an Android. Now I think I might have made the wrong choice! But I don't want to do yet another return without confirming some stuff to myself. My big problem for WP7 was that the maps and Google Chat integration weren't very good. I've downloaded the XAP for Nokia Maps and loaded it into the emulator- it solves most of the complaints I have, so all I have left is GChat.
There's an app called OctroTalk that is apparently way better than IM+- it's free in the marketplace, and I want to try this out in the emulator too. I got Marketplace access by following these instructions:
(removed link because I'm not allowed to post them)
but I can't actually sign in with my Live account. Any ideas why? Or, is there any way to get XAP files from the Marketplace to manually sideload myself?
Found an answer online! Can't post the link, but you can Google for it.
Unfortunately, OctroTalk doesn't seem much better than IM+. Shame.

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