Not Receiving OTA updates - Nexus S Q&A, Help & Troubleshooting

Hi fellow nexus-s users,
Just got a quick question.. I have the I9020A model purchased here in Canada. Never been rooted or anything like that. Its currently running 2.3.4 and when I go to Settings > About Phone > System Updates: it shows that "your system is currently up to date". My question is I've read that 2.3.5 and even 2.3.6 are "out" so should I not receive those updates here or Do I have to manually do these updates?
Thanks!

Try to dial *#*#checkin#*#* (*#*#2432546#*#*)...that will force check for update. If there is one, it will notify you in notification bar...

thanks for the tip, getting "checkin Succeeded" and thats it... no updates

If your phones is not modified and you tried checking-method then there are no updates for your phone. Remember updates are rolled out in batches and not everywhere at the same time, so your timer has not come yet.
Btw, there's not necessarily an update for your i9020, as 2.3.5 was for the NxS4G and 2.3.6 for just one of the two types of the new i9020.

rentaric said:
If your phones is not modified and you tried checking-method then there are no updates for your phone. Remember updates are rolled out in batches and not everywhere at the same time, so your timer has not come yet.
Btw, there's not necessarily an update for your i9020, as 2.3.5 was for the NxS4G and 2.3.6 for just one of the two types of the new i9020.
Click to expand...
Click to collapse
thank u rentaric makes sense.

2.3.5 if for the nexus s 4g so you won't get that one, and 2.3.6 was halted because it was causing more problems than it was fixing so you won't get/probably don't want that one. I read somewhere that they're gonna try to get a better update out by the 23rd though. you can install the update yourself if you don't get it immediately when it comes out too

Thanks guys for making this clear. I guess I will just wait then.
Sent from my Nexus S using XDA App

Related

AT&T to Push JH7 Starting Today...

*UPDATE*
Designgears has captured the OTA update and packaged it up for anyone who is having trouble with the download applying.
http://forum.xda-developers.com/showthread.php?t=790080
Software Updates and Maintainence Releases
1.09/21/2010 - Firmware Over the Air (FOTA) software update changing software version from I897UCJF6 to I897UCJH7. A 12MB download is being pushed to Samsung Captivate owners starting on 09/21/2010 and will continue Tuesday through Friday at 15K customers per day until complete. This is NOT an operating system update. This update includes the following software updates:
•Preinstalled software - QuickOffice for Android will allow users to edit various Microsoft Office documents.
•Messaging - Exchange 2003 support, MMS and other messaging enhancements.
•Voice - Improved calling experience.
•Media - media scanning time improvements.
Note:
This firmware update is not intended to resolve all device reset or freezing issues, which may be caused by:
•Corrupted files
•Device memory becoming filled and leaving insufficient room to run applications.
•Use of incompatible 3rd party applications on the Samsung Captivate.
http://www.wireless.att.com/answer-center/solutionDisplay.jsp?solutionId=KB110797
scroll to the very bottom of the link
No gps fix?
Sent from my SAMSUNG-SGH-I897 using XDA App
Mention of GPS strangely absent.
been running JH7 since it came out with SRE.
WTF is this? JH7 doesn't fix GPS nor does it come close!
(battery life is AMAZING THOUGH!)
Well, since GPS is not mentioned, I doubt this is meant as the fix for GPS issues...
But it IS a good sign that AT&T is actually working on our device, since they are releasing this FW to the public.
Very odd. They guaranteed a GPS fix by end of Sept. We already have used JH7 and it doesn't fix our GPS. I can't imagine them putting out another update before the end of September...
Is it possible that the update from AT&T will somehow include more file update or be different from the JH7 version that we have? Beyond that, I can't understand how they are finally releasing an update but NOT fixing the biggest issue. Especially since they apparently fixed it on the Vibrant and know how to fix it.
Looks like I got it. I definately have to test Exchange now. Maybe it'll work properly.
swedishcancerboi said:
Looks like I got it. I definately have to test Exchange now. Maybe it'll work properly.
Click to expand...
Click to collapse
Check the GPS....
actually, before I get too crazy, let me verify something:
I had JF6, I made a backup image using ROM Manager/Clockwork Mod. I then applied the JH7 found here, had problems (no sideloading), and restored the image. I am ASSUMING that put me back on Baseband JF6, but I don't remember checking afterwards.
Is it possible that the JH7 I have is left over from my manual update? I don't wanna lie to everything thinking I got the official push and really didn't.
swedishcancerboi said:
actually, before I get too crazy, let me verify something:
I had JF6, I made a backup image using ROM Manager/Clockwork Mod. I then applied the JH7 found here, had problems (no sideloading), and restored the image. I am ASSUMING that put me back on Baseband JF6, but I don't remember checking afterwards.
Is it possible that the JH7 I have is left over from my manual update? I don't wanna lie to everything thinking I got the official push and really didn't.
Click to expand...
Click to collapse
You can flash back to JF6...
I will do it if need be but it will have to wait until tonight.
My GPS works fine and I have none of the other issues that this is supposed to fix, so I couldn't tell you whether the update will fix those or not.
swedishcancerboi said:
Looks like I got it. I definately have to test Exchange now. Maybe it'll work properly.
Click to expand...
Click to collapse
Did you have to look for updates on your phone or was it sent auto? Were you running stock when you got it?
Rhiannon224 said:
Did you have to look for updates on your phone or was it sent auto? Were you running stock when you got it?
Click to expand...
Click to collapse
They are pushing it, but you should be able to get it if you search for updates and your phone meets the criteria...
I'm running a backup now. I'm need to test a few things. I just happened across this thread and had a quick look at my basband number and it shows JH7. I *should* be stock. But that assumes that when I restored back to my original image, it also restored JF6
I'll get back with you. I don't feel like I'd be one of the lucky ones to get the update first (unless it goes by purchase date, I did get mine early).
LOL...fail. I went to check for update, said no update and that I can not check for another 24 hours. WTF? why cant I check for updates when I want.
Noob question: Is it necessary to un-root and un-lagfix before attempting to download or install this update?
Sent from my SAMSUNG-SGH-I897 using XDA App
iceman4357 said:
LOL...fail. I went to check for update, said no update and that I can not check for another 24 hours. WTF? why cant I check for updates when I want.
Click to expand...
Click to collapse
Me too, lol, I'm already running JH7 that was leaked. According to the AT&T site they are looking at your firmware version and that's how they determine who's getting it.
Hmmm, debating if this update is even worth it. Doesn't fix GPS, and it's not Froyo
OTA update process usually takes days or weeks. It pushes in batches so that only limited number of phones will download the update so that the update server don't get overloaded. No, maunally check for update does not speed the process up at all or change your position in the queue. Basically, you have to wait for your turn.
Sooner or later someone will figure out the URL to download the update directly. Only when that happens, you can go and download the update and manually put that file to internal SD card, boot the phone into recovery mode and apply the update.
If that's too much work for you, wait for your turn.
Ikonomi said:
Noob question: Is it necessary to un-root and un-lagfix before attempting to download or install this update?
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
same question here. Anyone know if I'll lose root/non-market apps if I apply this update?
One thing I did notice about the leaked version was the new YouTube app styling. I kinda liked it. Came in handy at the gas pump.

So, I'm running JI6 and I just got this notice...

So, I'm running JI6 and I just got this notice...
"AT&T is providing a free update for your phone. When asked to install the update, please select OK."
Shouldn't this only appear when running 2.1 builds?
did you install it to see what it was?
DOAlaboratories said:
did you install it to see what it was?
Click to expand...
Click to collapse
That would sure be interesting to know...thinking just the crappy JH7 update, but the hopefull in me is very curious...
I actually got the same thing today but I'm avoiding it like the plague.
No chance in hell the ATT can provide me something as amazing as cognition2.2
Heh...
So, I got the same message from AT&T as OP a few hours ago, and I just noticed a "Could not connect to the server" window. I'm guessing that by running Cog2.2 on my phone, the server won't push the update to it given that it isn't running an official build.
Oh well
I can test this later as i have flashed back to stock 2.1, after testing JI6, and experiencing issues with key apps i use on a day to day basis. but i am curious to see about this update. I mean the most harm it could do is a software related "brick" right?
Sent from my SAMSUNG-SGH-I897 using XDA App
Furthermore, it states on my JH7 build that no user data would be lost - is this an over the air Froyo? I'm running 2.1 and already did the first update for JH7, so what is this?
GarciaM25 said:
Furthermore, it states on my JH7 build that no user data would be lost - is this an over the air Froyo? I'm running 2.1 and already did the first update for JH7, so what is this?
Click to expand...
Click to collapse
You're running JH7 and got this message? Interesting...
Sent from my SAMSUNG-SGH-I897 using XDA App
CLShortFuse said:
You're running JH7 and got this message? Interesting...
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Yep, and the bad news is....... I can't say what the hell the update was for considering it sat "preparing" it for a while, then failed to update, not unlike the issues others were having when putting on JH7 (mine updated right away, but my girlfriend's did not) - just tried to roll it a day forward to trick it, and it showed no update available! Will keep working on it, but there can't be just TWO of us who have seen this message when waking up this AM....
It will be the same JH7 OTA. AT&T just started sending out SMS to random Captivate owners. Nothing new. There is no way, nor AT&T cares, for AT&T to know you have updated to other firmware or not via SMS. They probably picking you out of the ppl who haven't tried to do OTA update.
Every Captivate user will receive this text message once, regardless of what version they are on. AT&T can't see what version of Android OS you are running. What they are doing is sending a text message to all users that are showing a Captivate on file in chunks. I haven't received that message yet, but even though I'm running Froyo via Cog 2.2, I'm still gonna get this message at some point.
Just ignore it unless you really want to play with their over the air update (which apparently bricks phones if you've ever altered it from stock in any way, even if you Odin back to JF6....)
Personal opinion? Ignore it. CL, continue the great work you are doing on the Jupiter.xml edits / development. I read into your posts at least every other day.
Thanks folks,
-h8
h8rift said:
Every Captivate user will receive this text message once, regardless of what version they are on. AT&T can't see what version of Android OS you are running. What they are doing is sending a text message to all users that are showing a Captivate on file in chunks. I haven't received that message yet, but even though I'm running Froyo via Cog 2.2, I'm still gonna get this message at some point.
Just ignore it unless you really want to play with their over the air update (which apparently bricks phones if you've ever altered it from stock in any way, even if you Odin back to JF6....)
Personal opinion? Ignore it. CL, continue the great work you are doing on the Jupiter.xml edits / development. I read into your posts at least every other day.
Thanks folks,
-h8
Click to expand...
Click to collapse
That's right.. this is the forced JH7 official OTA update that it detects you haven't received it.
h8rift said:
Just ignore it unless you really want to play with their over the air update (which apparently bricks phones if you've ever altered it from stock in any way, even if you Odin back to JF6....)
Click to expand...
Click to collapse
It doesn't brick the phone, it just will fail during install, that's all. So your phone will remain in the same state since nothing will have been installed.
Sent from my SAMSUNG-SGH-I897 using XDA App
himmelhauk said:
It doesn't brick the phone, it just will fail during install, that's all. So your phone will remain in the same state since nothing will have been installed.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
For most, your phone will stay in quasi state: neither JF6, not JH7. And probably will never be able to upgrade again via either OTA or Kies. You have to Odin it.
For some, it actually bricks their phone, i.e. can't boot pass the logo screen.
foxbat121 said:
For most, your phone will stay in quasi state: neither JF6, not JH7. And probably will never be able to upgrade again via either OTA or Kies. You have to Odin it.
For some, it actually bricks their phone, i.e. can't boot pass the logo screen.
Click to expand...
Click to collapse
I have heard of very few people who have bricked there phone doing the OTA Update. For almost everyone the update fails and the phone boots into you previous ROM and gives you a message that no changes have been made to your phone.
Brick is a strong word to use. Brick indicates the phone has no hope of being used again. You can almost always ODIN your phone if all else fails.
KewlRobD said:
I have heard of very few people who have bricked there phone doing the OTA Update. For almost everyone the update fails and the phone boots into you previous ROM and gives you a message that no changes have been made to your phone.
Click to expand...
Click to collapse
Actually, from what I read here, most failed update will show your phone is already at JH7 but none of the JH7 features are there. So, no, it does not boots into previous ROM.
So I called Samsung about the OTA firmware failing on my Captivate. I had to use ODIN at one point, so that's why it failed supposingly. Samsung said that there was an issue with v1 of the firmware update and there is now a v2, however Samsung couldn't tell me baseband version and they told me to call AT&T.
I called AT&T and asked them about this v2. They said that firmware I897UCJH7 has been released to fixed various bugs, some other items, and she specifically said GPS. So, I'm not sure what Samsung was meaning by v2, unless they meant this JH7 was v2 and what came on the phone out of the box was v1.
While I had AT&T on the phone I thought I'd ask about Android 2.2 and when it was going to be released. The AT&T rep said, "Hang on while I Google that for you." I was like WTH, really? This is where AT&T gets their information I guess... HA
Alot of times they google my questions. They do it for most questions that don't involve can't receive text and whatnot. Feature phone, they can help, smart phone, no way in hell.
From a phone on an app
I'm running stock 2.1 with root and I have the message. I will back up and reflash later tonight to see if I can download it and put it up for y'all. But currently, it fails the same way op described.
Sent from my SAMSUNG-SGH-I897 using XDA App
gk527 said:
So I called Samsung about the OTA firmware failing on my Captivate. I had to use ODIN at one point, so that's why it failed supposingly. Samsung said that there was an issue with v1 of the firmware update and there is now a v2, however Samsung couldn't tell me baseband version and they told me to call AT&T.
I called AT&T and asked them about this v2. They said that firmware I897UCJH7 has been released to fixed various bugs, some other items, and she specifically said GPS. So, I'm not sure what Samsung was meaning by v2, unless they meant this JH7 was v2 and what came on the phone out of the box was v1.
While I had AT&T on the phone I thought I'd ask about Android 2.2 and when it was going to be released. The AT&T rep said, "Hang on while I Google that for you." I was like WTH, really? This is where AT&T gets their information I guess... HA
Click to expand...
Click to collapse
The OTA update of JH7 is a special diff version with scripts in order to minize the download size (12 MB vs 120+MB). Obviously, the original script doesn't work very well. So, Samsung probably changed it so that it won't fail so easily. That's what Samsung means by v1 and v2. The final result, JH7, will be the same and you can easily do it via Kies Mini instead of playing Russian Roulette with OTA update.

2.3.6 update

For some reason my phone keeps saying up to date & I have no idea if I just got a bad unit. Can anyone tells me how to get it to update? I'm still under my 30 days but time is ticking on me. Please help
Sent from my SAMSUNG-SGH-I727 using XDA App
Stevieboy02008 said:
For some reason my phone keeps saying up to date & I have no idea if I just got a bad unit. Can anyone tells me how to get it to update? I'm still under my 30 days but time is ticking on me. Please help
Sent from my SAMSUNG-SGH-I727 using XDA App
Click to expand...
Click to collapse
when you go into phone info does it still say 2.3.5. are you using CWM?
Nope my phone is stock. No root. Yes it says 2.3.5
Sent from my SAMSUNG-SGH-I727 using XDA App
Stevieboy02008 said:
Nope my phone is stock. No root. Yes it says 2.3.5
Sent from my SAMSUNG-SGH-I727 using XDA App
Click to expand...
Click to collapse
i have heard they pulled the update.....but silver posted a Zip file that you can flash to get the update in the dev section.
others have the same issue
Oh OK. I went to the AT&T store last night & their demo phones have it so I felt left out. LOL thanks for all the help. I'm new to android development but that's my 4th android phone from a long line of iPhone users used them all till the 4S. Can't seem to like them again
Sent from my SAMSUNG-SGH-I727 using XDA App
the2rrell said:
i have heard they pulled the update.....but silver posted a Zip file that you can flash to get the update in the dev section.
others have the same issue
Click to expand...
Click to collapse
that is correct, for an unknown reason they pulled the update. It was only available for like 5 days =(
nobody knows the changes in 2.3.6 and nobody knows why they pulled the update either =(
Those who are not aware of the fact that the AT&T Samsung Galaxy S II Skyrocket is delivered with Android 2.3.5 will be surprised when they receive an update notification that will allow them to upgrade their smartphones to version 2.3.6.
Although the carrier is still mum about the update, AndroidCentral reports that lots of Galaxy S II Skyrocket owners started to receive it in the last 24 hours.
No word on what's changed after the update, but those who upgraded noticed that it keeps root and boot-up seems a bit faster.
In addition, the speed of the new radio firmware on HSPA has been improved, and several changes on the camera interface have been included as well.
What's certain is that Android 2.3.6 fixes a Google Voice Search bug. Other than that AT&T may have squeezed several tweaks and possibly a few more performance improvements.
CosminVasile · 268 followers
@
AT &T
FILEDUNDER:
---------- Post added at 08:51 PM ---------- Previous post was at 08:48 PM ----------
AT&T аnԁ Samsung hаνе јυѕt voiced thаt аn over-thе-air ascent fοr Android 2.3.6 hаѕ started pulling out tο AT&T’s Samsung Galaxy S2 Skyrocket. Thе refurbish іѕ approaching tο finalise thе Google Voice Search issue.
Galaxy S2 Skyrocket users аrе anticipating thаt thеу сουԁ irrevocably υѕе Google Voice Search аftеr thе update.
If уου haven’t perceived аnу notifications јυѕt уеt, уου mау wish tο try out fοr thе refurbish manually. Tο ԁο ѕο, јυѕt daub οn Software Update underneath Settings аnԁ click οn Try out fοr Updates. Updates wουԁ customarily rυn fοr mins depending οn уουr download speeds, ѕο уου mіɡht wish tο take the lay fοr thіѕ one.
Nеіthеr Samsung nοr AT&T hаѕ nοt referred to аnу οthеr nеw underline іn thе update. Though, ѕοmе аrе suspecting thаt ѕοmе ехсееnt things аrе packaged іntο thе Android 2.3.6 update. Sο, іf уου οwn a single οf thе Samsung Galaxy S2 Skyrocket, thеn уου mіɡht wish tο try out out уουr handset fοr thе update.
Hаνе уου implement thе refurbish οn уουr phone? Whаt οthеr elements іѕ enclosed οn thе update?
Posts
Well thank you guys. I hope I get it soon
Sent from my SAMSUNG-SGH-I727 using XDA App
My phone still saying up to date. Did I get a bad headset?
Sent from my SAMSUNG-SGH-I727 using XDA App
I am in the same boat. I have heard that carriers will often roll out updates to only a certain range of IMEIs over a period of time to reduce bandwidth/server constraint... usually one batch per week until all the IMEIs are white listed.
I do not know if this is the reason many of us (myself included) are unable to update, but I consider it possible.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
Just got off the phone with at&t tech , they told me the update was pulled out then re-released but based on market to market basis, so all i can do is just sit & wait till my phone tells me its there or just keep checking every 24 hours , as of what the update changes they couldnt tell me because simply they have no idea what does it fix they just know that its live , thank you all for the help if anyone knows what does that update fixes please let me know , thank you all for all your help
They probebly pulled it because of all the white screens everyone was getting. All Stock, and rooted alike.
I wont touch it unless it has something in it worth the update.
pcrat said:
They probebly pulled it because of all the white screens everyone was getting. All Stock, and rooted alike.
I wont touch it unless it has something in it worth the update.
Click to expand...
Click to collapse
Exactly. With the exception of the removal of CIQ (which we can disable anyways), there's really nothing that the update has to offer
This old thread was in refrence to the other 2.3.6 update att started then pulled. It was kk1
Lol so the new ucla3 is there second time ...hmmmm

[Q] Anyone try the new LG/Tmo update?

http://phandroid.com/2011/12/06/t-mobile-g2x-gingerbread-update-ota-resumes/ points to a new OTA from Tmo/LG. I think its the July update, but I'd like to confirm that there isn't anything more to it. Anyone know?
So that means NO ICS!!!! Time to shop for another phone possibly?? How could a phone so great be in so much hot water?
XMarinE said:
So that means NO ICS!!!! Time to shop for another phone possibly?? How could a phone so great be in so much hot water?
Click to expand...
Click to collapse
Huh? LG already stated they would make an ICS update for us. Plus CM9 has already been made for this phone. So we're getting ICS either way.
tmonews reported this update as a re-roll out for anyone who missed the OTA update from July. Has nothing to do with any future ICS eligibility and there's probably nothing new.
So this update is nothing different than the one that was released in July?
This is a little bizarre.
Sent from my LG-P999 using XDA App
tidewaterns said:
So this update is nothing different than the one that was released in July?
Click to expand...
Click to collapse
Yes it's the same. I remember calling t-mobile in the first week of August because I never got the ota, and I checked everyday since its release. They told me back then that I could be put on a list and wait to receive the ota once they decided to roll it out again, or use the lg updating software on the lg site. I went with the latter.
I can't believe it took them this long for the re-roll out! They are moving these ota's at a snails pace. In conclusion if you don't have a nexus then you know the word OTA is just a damn over-hyped buzz word.
I never got an OTA. Just some speal about the LG updater.
OTA = bricking your G2x using the LG Updater tool and getting repaired = Bada Boom!
G2x - 2.3.7 CM7
Transformer - 3.2 Revolver OC/UV

[Q] Skyrocket ICS Update?

I just clicked on the Software Update Option on my phone and I got a message saying that there was a software update for my phone but that the servers were busy and to try later. I already have version 2.3.6 on my phone so I'm wondering if AT&T is about to deploy ICS on the Skyrocket. Unfortunately, I'll now have to wait until tomorrow at the same time to check for any updates as you can only check once every 24 hours. Does anyone have any other way to force your phone to check more than once a day? Crossing my fingers that the message wasn't a glitch. And still waiting for the shipment of my new Galaxy S III.
ricanguy73 said:
I just clicked on the Software Update Option on my phone and I got a message saying that there was a software update for my phone but that the servers were busy and to try later. I already have version 2.3.6 on my phone so I'm wondering if AT&T is about to deploy ICS on the Skyrocket. Unfortunately, I'll now have to wait until tomorrow at the same time to check for any updates as you can only check once every 24 hours. Does anyone have any other way to force your phone to check more than once a day? Crossing my fingers that the message wasn't a glitch. And still waiting for the shipment of my new Galaxy S III.
Click to expand...
Click to collapse
There can be only one.
ricanguy73 said:
I just clicked on the Software Update Option on my phone and I got a message saying that there was a software update for my phone but that the servers were busy and to try later. I already have version 2.3.6 on my phone so I'm wondering if AT&T is about to deploy ICS on the Skyrocket. Unfortunately, I'll now have to wait until tomorrow at the same time to check for any updates as you can only check once every 24 hours. Does anyone have any other way to force your phone to check more than once a day? Crossing my fingers that the message wasn't a glitch. And still waiting for the shipment of my new Galaxy S III.
Click to expand...
Click to collapse
Go into your settings and adjust your clock ahead 24 hours, do the update and adjust it back......then let us know what it was!
See here:
http://forum.xda-developers.com/showthread.php?t=1696164
--
SGH-I727 using XDA premium, running cm9.
Questions? look here: http://forum.xda-developers.com/search.php
Get the same message!
ricanguy73 said:
I just clicked on the Software Update Option on my phone and I got a message saying that there was a software update for my phone but that the servers were busy and to try later. I already have version 2.3.6 on my phone so I'm wondering if AT&T is about to deploy ICS on the Skyrocket. Unfortunately, I'll now have to wait until tomorrow at the same time to check for any updates as you can only check once every 24 hours. Does anyone have any other way to force your phone to check more than once a day? Crossing my fingers that the message wasn't a glitch. And still waiting for the shipment of my new Galaxy S III.
Click to expand...
Click to collapse
I got AT&T and also i get the same message today when i checked for un update. I also have Gingerbread 2.3.6 so is not other available update at this time other than ICS! I hope SAMSUNG doesn't create an 2.3.7
The last time I get that message, a couple of days later i get 2.3.6 so cross your fingers. to AT&T get thos done right.
Find interesting as some people can check more than once for updates. Some people say doing it just taking out the battery for a few minutes and check again but i haven't had any luck yet
See here too:
http://forum.xda-developers.com/showthread.php?t=1696164
--
SGH-I727 using XDA premium, running cm9.
Questions? look here: http://forum.xda-developers.com/search.php
Locking this. Please search and read before making a post/thread.
Cheers

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