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Hello all,
I was wondering if anyone could give some insight as to why the gameloft games (ie. asphalt 5, Dungeon Hunter etc.) will not work on our devices.
I was guessing it has something to do with the tegra chip however, these games can run on my droid eris. I dont believe it has something to do with sdcard/sdcard2 issues, as I have tried both, on multiple roms.
Yes, I am aware that this device is not supported on their website, but again neither is my eris.
I think it has to do with the lack of open gl es driver support, as some 3d games work and others don't
gator I think you're correct. The games all load for me and look great until the actual game play starts and then it's all solid colors and crazy blocks.
hmm that is weird because i cant even get them to load.
Where are you guys finding the apks at? They don't show in my market.
Nessus85 said:
Where are you guys finding the apks at? They don't show in my market.
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well there is the problem.
they arent in the market for some reason (coughcoughapplecoughcough)
apparently they wont put the games in the market but you can go to their website and get them. only problem is they ask you for your carrier and phone info and send you a text with a link to a download place.
basically you need a phone to get it.
apparently other people have gotten them through less than legal means. which i can understand because of the hoops you would have to jump through to get these apps.
Gameloft just released Order and Chaos online for Android and I was wondering if anyone has tried it for Transformer yet?
I just searched for it on the Google and Amazon markets and didn't see it.
Drybonz said:
I just searched for it on the Google and Amazon markets and didn't see it.
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Market link: Order & Chaos Online
it starts then it says:
"your device is not compatible, please request a refund"
edit: just found a tegra 2 version. going to try it out.
Nope, not working. Someone said it works on the Acer Iconia A500.
Dude, you have to report if you got it working ! that looks like awesomeness =)
Maybe someone could try editing their build.prop to make it work? I purchased it on the market and it works on my Captivate. I saw a thread on the gameloft forums where it is working on Gtablets. I installed it on my Transformer but get the error message that it isn't compatible even though I downloaded the tegra 2 resource files and put them where they need to go. If a simple build.prop change could fix this that would be fantastic. I'm not rooted and left the cable at work so I can't root to try it. However if anyone rooted gets it working I will definitely be rooting. I was hoping that after purchasing it on my phone it would show up on my Transformer under uninstalled purchased apps but no go
ghostfaceg35 said:
Maybe someone could try editing their build.prop to make it work? I purchased it on the market and it works on my Captivate. I saw a thread on the gameloft forums where it is working on Gtablets. I installed it on my Transformer but get the error message that it isn't compatible even though I downloaded the tegra 2 resource files and put them where they need to go. If a simple build.prop change could fix this that would be fantastic. I'm not rooted and left the cable at work so I can't root to try it. However if anyone rooted gets it working I will definitely be rooting. I was hoping that after purchasing it on my phone it would show up on my Transformer under uninstalled purchased apps but no go
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no go. Tried the build prop from lg optimus and acer iconia tab. stil says device not compatible. I dont get why gameloft wouldnt make an effort to have this tablet ready on launch.I guess its honeycomb. Im so disappointed. I doubt they wil ever add tablet support. They are pretty lame with updates
oh how I want a fix for this. Until then I'll use my thunderbolt but this would be so much better on a 10.1 inch screen
There is an "AllDevices" version now available which install, updates and runs to a point.
I managed to create a new character and accept the first quest before getting a FC.
Haven't tried further so far but going to give it another go.
The screen doesn't seem to quite fit, a small portion appears to be lost at the top.
Managed to complete a few more quests before the next FC.
FPS looks sparodic and like I said the screen isn't quite right, some text missing from top of pop up windows etc, buttons take a couple of presses to register sometimes but all in all looks a good game and quite playable without the FCs.
nice, did a search for "all devices version" loaded my char up and I've had no isuues so far
What rom/kernal/version of honeycomb are you using? I installed it and it force closes after about a minute in in game
Sent from my ADR6400L using XDA Premium App
thesilverhawk said:
What rom/kernal/version of honeycomb are you using? I installed it and it force closes after about a minute in in game
Sent from my ADR6400L using XDA Premium App
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Prime 1.4/blades 10.b clocked a 1.4/3.1
How do you get the all devices version or tegra2 version or whatever, should I just buy from the market? Wanna try this out
I can't manage to get this to run without force closing after a few minutes. Ice it doesn't force close for you?
Sent from my ADR6400L using XDA Premium App
Not working (well) for me either on gt10.1. Rooted just so I could edit the build.prop, but none of them seem any better. Top ¼ of the screen is cut off and force closes after a few minutes. I got the the backend files from - mobile phone talk dot com.
Sent from my GT-P7510 using Tapatalk
yes I'm getting fc as well. Sorry, I only tried for a few min when I first posted. Now I logged on today and fc twice so I'm back to playing on my thunderbolt
berbecverde said:
it starts then it says:
"your device is not compatible, please request a refund"
edit: just found a tegra 2 version. going to try it out.
Nope, not working. Someone said it works on the Acer Iconia A500.
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can anyone confirm if it works for Acer Iconia A500?
ghostfaceg35 said:
Maybe someone could try editing their build.prop to make it work? I purchased it on the market and it works on my Captivate. I saw a thread on the gameloft forums where it is working on Gtablets. I installed it on my Transformer but get the error message that it isn't compatible even though I downloaded the tegra 2 resource files and put them where they need to go. If a simple build.prop change could fix this that would be fantastic. I'm not rooted and left the cable at work so I can't root to try it. However if anyone rooted gets it working I will definitely be rooting. I was hoping that after purchasing it on my phone it would show up on my Transformer under uninstalled purchased apps but no go
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How did u get it working on your cap? I'm running cm7 build 24 on mine. Got device not supported error..
tbor1277 said:
can anyone confirm if it works for Acer Iconia A500?
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Yes, its working on mine (Rooted, with Stock 3.1 ROM from http://forum.xda-developers.com/showthread.php?t=1154492).
Google for "all devices version" made by a guy called Alelug, and dont forget to purchase the game via a compatible device
Here is my guide on how to launch this game on Transformer
http://forum.xda-developers.com/showthread.php?t=1159975
WELL,
I jumped onto the marketplace this morning to find that order & chaos online is now officially supported on the TF101. So I download it but on bootup it still says the device is unsupported... WHAT GIVES?
I went to get a refund but the app didnt show in 'my apps'.. grrrrr
Ive sent an email to android marketplace but no response yet. I called Gameloft who confirmed that there is still no support for this device.
Has anyone else come across this?
NOVA 2 is also listed as supported but not game to try !!!
dont see it in the marketplace
Not listed here either
Strange. Mine shows on the app and online marketplaces???
It's turned into an interesting fight between google and gameloft in that one suggests the other should provide a refund. Gameloft maintain that their apps are unsold to google thus it becomes their responsibility. Google state that the apps are maintained by gameloft and the marketplace is used more as a vehicle rather than a retailing. Im tending towards googles take.
Anyway, they both suck !!!
I'm not quite sure that it's all about a fight between gameloft and google, because, apps like order & chaos or available for other devices then the TF101.
StormsK said:
I'm not quite sure that it's all about a fight between gameloft and google, because, apps like order & chaos or available for other devices then the TF101.
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Whatever do you mean?
I get unsupported as well for my TF and cappy. I had an i9000 rom before on it and that is supported. Its the same hardware as the cappy. I finally got 1.02 installed and its pulling the data to my cappy right now. Once i get it working i am goign to try the apk on my TF and see what happens. I'll keep you posted when i get home. If it works i am going to be happy happy happy!
neffarious said:
I get unsupported as well for my TF and cappy. I had an i9000 rom before on it and that is supported. Its the same hardware as the cappy. I finally got 1.02 installed and its pulling the data to my cappy right now. Once i get it working i am goign to try the apk on my TF and see what happens. I'll keep you posted when i get home. If it works i am going to be happy happy happy!
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You're a legend, keep us posted !
a work around maybe?
Might try this
http://forum.xda-developers.com/showthread.php?t=1202235
Freemantig said:
Might try this
http://forum.xda-developers.com/showthread.php?t=1202235
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Good luck but doesn't work, freakn GAYmeloft !!!
Yeah it's ridiculous. App works fine on the tf. I don't understand why is no available for us. And trying to contact gameloft is a waste of time. It's ridiculous.
Sent from my Liberty using XDA Premium App
Order and Chaos can be made to work by using a Titanium backup from another device.
The game runs fine, except once it see's you are on a Transformer it doesn't even try.
The Titanium backup has all of the files needed to run and places them in proper folders and skips the device check.
I have Order and Chaos on my TF and am like a level 6 now (I haven't played in a while because my internet at the hotel is balls)
O&Ch workong on TF =
= Backup of ex. SGS version - Titanium Backup -> Copy 3 files (backup) to TF -> Copy SD cache for ex. SGS version to TF -> Restore backup of O&Ch on TF -> Play the game....
No support for dock...only writting, low preformance on 1,5Ghz ......I deleted this game ...and i'm waiting for version that is optimalizet for tablets with honeycomb.
yeah. Shouldn't have to jump through hoops.
If someone can help me solve this problem http://forum.xda-developers.com/showthread.php?t=1216779 we should be able to buy it directly from market + get updates/etc and buy other gameloft games too. (As long as they don't check for IMEI number, which we don't have for obvious reasons)
samsung GT-I9100 has Geforce GPU module inside it's CPU that is same(similar/compatible ?) to the one we have in our tegra cpus.
It works fine on my Nexus 7, but says it's not compatible with the TF700, any idea why? Is Game Loft just lazy again?
Probably. It wouldn't be the first time.
Jotokun said:
Probably. It wouldn't be the first time.
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I know huh? GameLoft is at time more like GameNot lol
californiarailroader said:
I know huh? GameLoft is at time more like GameNot lol
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I think their problem is they do everything on a whitelist rather than let people just try it out. So even if a device is capable of running it, since Gameloft hasn't thoroughly tested it, they block it off. As the Infinity just hit, it'll be a while before Gameloft adds compatibility to any of their games, if they do at all.
A much better approach would be to show a big disclaimer on "untested" devices that the game may not run properly and the person runs it at their own risk. If a person really feels unsure, the warning gives them time to use their google play refund.
Jotokun said:
I think their problem is they do everything on a whitelist rather than let people just try it out. So even if a device is capable of running it, since Gameloft hasn't thoroughly tested it, they block it off. As the Infinity just hit, it'll be a while before Gameloft adds compatibility to any of their games, if they do at all.
A much better approach would be to show a big disclaimer on "untested" devices that the game may not run properly and the person runs it at their own risk. If a person really feels unsure, the warning gives them time to use their google play refund.
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ya i was pissed when i saw it wasn't compatible. i was going to purchase it on my galaxy nexus and then transfer it over to my infinity. but i dont want to spend $7 if it doesnt work on it since i have no interest in playing it on my phone.
@OP have you tried copying the apk over from your nexus to see if it would work? if it has licensing then it should still work since you are using the same accounts.
ayman07 said:
ya i was pissed when i saw it wasn't compatible. i was going to purchase it on my galaxy nexus and then transfer it over to my infinity. but i dont want to spend $7 if it doesnt work on it since i have no interest in playing it on my phone.
@OP have you tried copying the apk over from your nexus to see if it would work? if it has licensing then it should still work since you are using the same accounts.
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Thanks, I will try that! I don't know why I didn't think of that, I space at night lol
I asked GameLoft on Facebook when they would support this game on the TF700, and why they hadn't as of yet, I got this reply-
"Check the availability of your phone by accessing http://www.gameloft.com/mobile-games/
The "Games for your phone" link will let you know which games are available for your device.
Have a great day!""
Quick reply, and nice, but completely useless.
I got it! I backed it up in Titanium on my Nexus 7, then uploaded that to Box, then using Titanium on my TF700 I used the Box integration and restored it to my TF700, and, well, Batman is rocking the Infinity too! Take that Game Loft I still have about 15 bucks left on my $25 Play Store credit on my Nexus 7, I think I'll pick up the new Spider Man game too, now that I know this works.
californiarailroader said:
I got it! I backed it up in Titanium on my Nexus 7, then uploaded that to Box, then using Titanium on my TF700 I used the Box integration and restored it to my TF700, and, well, Batman is rocking the Infinity too! Take that Game Loft I still have about 15 bucks left on my $25 Play Store credit on my Nexus 7, I think I'll pick up the new Spider Man game too, now that I know this works.
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How are the graphics with our device? Does it look bad? A screenshot would be great
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Read title...
Thought "WTF, hows a movie not compatable..."
Opened thread "ooooo its a game""
Chief Geek said:
Read title...
Thought "WTF, hows a movie not compatable..."
Opened thread "ooooo its a game""
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Lol Well, since the movie has only just made it to the theater's, it would have been safe to assume it was the Game
ayman07 said:
How are the graphics with our device? Does it look bad? A screenshot would be great
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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I will post up some screenshot's later today.
Was Root needed?
californiarailroader said:
I got it! I backed it up in Titanium on my Nexus 7, then uploaded that to Box, then using Titanium on my TF700 I used the Box integration and restored it to my TF700, and, well, Batman is rocking the Infinity too! Take that Game Loft I still have about 15 bucks left on my $25 Play Store credit on my Nexus 7, I think I'll pick up the new Spider Man game too, now that I know this works.
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Did you have to have the infinity rooted? and how about the nexus 7? can this be done with other games as well that are "not compatible" such as black ops zombies or spiderman?
Wow....this is an interesting 'discovery'. I like to play MYSTERY MANOR, but it, too, complains that my device is not compatible. Wonder if I backup the game on the SGS3, and then bring it over to the TF700......will this work?? I have root on both devices - is anything esle needed??
For whats it worth, Play does say it's compatible if you are running the unofficial cm10. I got it for .25. Well it does play, it does not appear to be optimized as it can be choppy.
Sent from my Transformer Pad TF700T using Tapatalk 2
From the release of the Infinity, there has been low compatibility with apps and especially games. Some have said it is related to lack of developer support for the high res screen. Others have suggested the Nexus 10 will force developers into support for the new generation of where's-those-pixels tablets.
Both Skype and Rock star announced tablet optimised app releases in the coming fortnight (the latter for Vice City). The TF201 is on both compatibility lists but no Infinity. Is this deliberate? Or did hardly any Infinities sell and hence support for it make no business sense? In addition I don't see many EA or Gameloft releases, both old and new, supporting our machine.
Perhaps I'm being impatient and this is just the early adopter first world problem. Or maybe it's another reason to jump ship to the N10.
Sent from my Nexus S using xda app-developers app
Not just the TF700. The Note 10.1 has the same issue. As does pretty much every other HD tablet.
They work fine. I've got nearly every supposedly 'not-compatible' game running, no issues...
The thing is this. Devs made their games in a low res. They're too lazy to re-release the games with a higher resolution. (adding the infinity to the list won't change the ingame res, it'll still be upscaled.)
All they have to do is update the texture packs, but they simply won't. Of course not,
EA has always been too arrogant for customer support. (Don't believe me? The EA Master Server was dead every day in BF2, and they haven't changed anything, not even a cable, 8 years, 7 Triple-A games and 9 expansions later. The Master server still erases profiles&progress nearly once a day, fails twice a week completely and crapped out on the release night of BF3 and stayed down for almost 3 days...)
Gameloft is Ubisoft's mobile section, so that speaks for itself in terms of a completely non-existent customer support.
To be fair, though, Gameloft has a decent amount. EA is just an arse:
Gameloft:
Nova 3: This app is compatible with your ASUS Transformer Pad TF700T.
Modern Combat 3: Fallen Nation: This app is compatible with your ASUS Transformer Pad TF700T.
The Amazing Spider-Man: This app is compatible with your ASUS Transformer Pad TF700T.
Men in Black 3: This app is compatible with your ASUS Transformer Pad TF700T.
Modern Combat 3: Fallen Nation: This app is compatible with your ASUS Transformer Pad TF700T.
The Amazing Spider-Man: This app is compatible with your ASUS Transformer Pad TF700T.
Riptide GP: This app is compatible with your ASUS Transformer Pad TF700T.
EA:
Need for Speed™ Hot Pursuit: This app is compatible with your ASUS Transformer Pad TF700T.
ShadowLea said:
Riptide GP: This app is compatible with your ASUS Transformer Pad TF700T.
EA:
Need for Speed™ Hot Pursuit: This app is compatible with your ASUS Transformer Pad TF700T.
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Riptide is by vector unit, not Gameloft.
Sent from my Galaxy Nexus using Tapatalk 2
t3ej4y said:
Riptide is by vector unit, not Gameloft.
Sent from my Galaxy Nexus using Tapatalk 2
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Hm... Yes, I see it. Odd, I typed in Gameloft and that one rolled out... Google managed to do something seriously wrong with their Playstore search bar.. Irony at it's finest. xD
Too bad on need for speed hot pursuit that we CAN'T DOWNLOAD THE ADDITIONAL FILES NEEDED TO PLAY. I called ea about it and they never called back, I knew they wouldn't becuase its an ongoing problem.
Ready2Mosh said:
Too bad on need for speed hot pursuit that we CAN'T DOWNLOAD THE ADDITIONAL FILES NEEDED TO PLAY. I called ea about it and they never called back, I knew they wouldn't becuase its an ongoing problem.
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I play hot pursuit daily, and most wanted?
Ready2Mosh said:
Too bad on need for speed hot pursuit that we CAN'T DOWNLOAD THE ADDITIONAL FILES NEEDED TO PLAY. I called ea about it and they never called back, I knew they wouldn't becuase its an ongoing problem.
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Please clarify. There's a hundred ways in which you 'can't download'. Error? Doesn't start? What?
I side loaded most of my gameloft games that's not available on the market and they work fine. Some games however will have smaller menu screens or smaller on screen buttons. An example is wild blood. Come to think of it's that the only one I recall right now. EA games however, you get a server error when games open. With the exception of NFS Most Wanted. It can open but plays slow. Like playing in slow motion. Theres a mod to make it faster though. Glu games are all available. Most other apps are too.
On nexus 10 almost all the games for gameloft, EA are available from the market and all work without issues. Once exception is wild blood is not available but can be side loaded but buttons are even smaller and menus are blank. So really not playable. Most other apps are available too.
It maybe a matter of not being able to test their apps so they dont make it in the compatibility list? But it does suck that tf700 out of the box is not supported by most. Seems like its the misfit of all the devices due to its unique screen resolution.
ShadowLea said:
EA has always been too arrogant for customer support. (Don't believe me? The EA Master Server was dead every day in BF2, and they haven't changed anything, not even a cable, 8 years, 7 Triple-A games and 9 expansions later. The Master server still erases profiles&progress nearly once a day, fails twice a week completely and crapped out on the release night of BF3 and stayed down for almost 3 days...)
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Never knew you were a gaming grrrrrl. (I know, never asked either. )
MartyHulskemper said:
Never knew you were a gaming grrrrrl. (I know, never asked either. )
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Yup. Pretty serious, too xD. Used to be in a clan (before we all parted ways), was clanleader for almost a year, as well as led several division. Even played in the ESL and Clanbase finals for SWBF2, BF2142 and FEAR. (we won swbf2 several times :highfive: )
Been out of it all for a while now, though. Too little free time, and the games are too bloody expensive (And there's no fun in it anymore, all those kids and aim assist.. (we used to call it aimbots, and they got you permbanned..... now it's part of the game )
Aaaand we're off topic again xD Oops...
With the increase of 1080p phones in the next year being announced, I would expect that app developers would start to catch up with high resolutions. It's always been a matter of time.
Sent from my HTC6435LVW using xda app-developers app
ShadowLea said:
Please clarify. There's a hundred ways in which you 'can't download'. Error? Doesn't start? What?
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When you launch the game it needs to download additional files, when you click to do so you get error 5002, I called EA about it and they never called back, just look at the reviews for the game filter to tf700 and you'll see what I'm talking about.
Ready2Mosh said:
When you launch the game it needs to download additional files, when you click to do so you get error 5002, I called EA about it and they never called back, just look at the reviews for the game filter to tf700 and you'll see what I'm talking about.
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That's a resolution-not-found error.
Basically, it means the installer can't find the files related to the device's resolution. (Evidently, as they don't exist.) You can call them until hell freezes over, it's not going to be resolved.
There's only one way around that, and that is to download and install the SDdata manually. There's plenty of sites that offer them. I don't think it counts as illegal to manually download the data if you already paid for the .apk in the playstore.
ShadowLea said:
That's a resolution-not-found error.
Basically, it means the installer can't find the files related to the device's resolution. (Evidently, as they don't exist.) You can call them until hell freezes over, it's not going to be resolved.
There's only one way around that, and that is to download and install the SDdata manually. There's plenty of sites that offer them. I don't think it counts as illegal to manually download the data if you already paid for the .apk in the playstore.
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I think I remember this work around a while back. I will transfer the data from my prime to the tf700 and see how it goes. Thanks for bringing this up.
Sent from my SGH-T999 using Tapatalk 2
ShadowLea said:
That's a resolution-not-found error.
Basically, it means the installer can't find the files related to the device's resolution. (Evidently, as they don't exist.) You can call them until hell freezes over, it's not going to be resolved.
There's only one way around that, and that is to download and install the SDdata manually. There's plenty of sites that offer them. I don't think it counts as illegal to manually download the data if you already paid for the .apk in the playstore.
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I redownloaded nfsmw to my htc one s, tried moving the sd data over via copy and paste and that didn't work, if you could pm me the work around that would be awesome. TIA
Ready2Mosh said:
I redownloaded nfsmw to my htc one s, tried moving the sd data over via copy and paste and that didn't work, if you could pm me the work around that would be awesome. TIA
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Same issue, same result. Not able to copy data from my S3 for this. Any solution?
My result with NFS most wanted is sideloading the apk from my s3 worked fine and it downloaded the data when I opened the game. Game is in slow motion however.
For NBA jam or Mass Effect when I transfer the apks and open the game I get an error. I copied the SD data also but same error on Mass Effect and on NBA jam the screen just flickers with the NBA jam logo.
Sent from my SGH-T999 using Tapatalk 2
aznmode said:
My result with NFS most wanted is sideloading the apk from my s3 worked fine and it downloaded the data when I opened the game. Game is in slow motion however.
For NBA jam or Mass Effect when I transfer the apks and open the game I get an error. I copied the SD data also but same error on Mass Effect and on NBA jam the screen just flickers with the NBA jam logo.
Sent from my SGH-T999 using Tapatalk 2
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I have nba jam on my tf700 and I downloaded it directly from the market when it came out, works fine too.
Edit: Oh F Me, I must've not downloaded the extra files, now I get the server error 5002 crap. I am just about done with this, either google steps up, takes a hit to make customers happy and apply some rules to the market, or people are going to start to leave the android tablet market and seek refuge with apple, at least we know they have rules for supporting their devices. I know, I know- itunes, evil apple and closed system, but I am willing to live with that but I would be able to download and play every game on their market without worries that my device would be incompatible for years to come.
GOOGLE GET YOUR ACT TOGETHER AND FIX THIS, IT'S BEEN AND IS GETTING WORSE, NOT BETTER!
I wouldnt necessarily blame google though. They have set of guidelines that if followed, apps should upscale correctly to fit larger resolution screen. Devs are just lazy and unfortunately some of them don't support tf700.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
aznmode said:
I wouldnt necessarily blame google though. They have set of guidelines that if followed, apps should upscale correctly to fit larger resolution screen. Devs are just lazy and unfortunately some of them don't support tf700.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
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I do blame google, they allow the apps on the market without trying to hold the devs accountable to following the rules. why have guidelines if they aren't going to be enforced in any fashion. Sure, our devices were the first to hit the 1080p resolution in the Android market, but **** none of the big players are interested in supporting it. Even if they say they support it they really don't. As an example, you can buy need for speed for the infinity, it says it's compatible in the market, you can download the base files, but your f'd trying to download the additional files needed to play. ow whos fault is that? Google for allowing it to happen or EA for even allowing the base file to be downloaded? In this case, it's both parties, but when it comes to overall compatibility it's on googles shoulders for not enforcing some sort penalty.
It really doesn't matter what I think, they got my money and I'll make sure I don't fall in the shame on me catagory.
Oh and the Zen pinball not compatible issue, they turned it back on for the tf700 after I had a nice conversation with them about it not working. I will cut and paste my emails and their responses. BTW it all happened in a 30-45 minute window.
This is how devs should respond to issues with their apps.
This is me emailing them about the problem with Zen Pinball after the latest update.
"Hi,
I am a little more than frustrated with your company right now. I had this game running perfectly fine before the latest update, which broke portrait mode, so I figured I would un-install it then re-install it to see if that would fix the issue. Low and behold my device is NOW INCOMPATIBLE, which is a crock of you know what, it worked great before this last update. My device is a tegra 3 device, this game is marketed as a tegra 3 game with enhanced visuals, my daughters FUHU NABI 2 is compatible, a friggin kids tablet is compatible but my $600 Infinity isn't? Pleae send me the old apk so I can play one of my favorite games again.
Thank You".
Their response,
"Hi Cris,
Thank you for your email. We are aware of the issue with portrait mode, and will be issuing a fix shortly.
I am not sure why your device is now listed as incompatible, but I will look into this right away.
These updates are tricky, there always seems to be issues that we could not test for, or weird settings that we need to look at in the Google Store."
My response back,
"I appreciate your timely response to this problem, I contacted google play and they looked on the blacklist and the infinity is listed on that, just an FYI. Once this issue is resolved can you please email me and let me know because it really was my favorite game on the market.
Thank You."
And their response,
"We are turning the device back on momentarily. Portrait mode will not work yet, but should work soon as well. Apologies for the inconvenience."
Talk about easy, I mean they gave personal responses, not canned, looked into the problem and made available again in less then an hour. This is great customer service and in turn make me want to buy more of their games.
Edit:
More information from Zen Studios
Hi Cris,
The device was turned on about an hour ago, but could take up to an hour longer to reinstate. Please let me know if things continue to not work for you a few hours from now.