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So long story short I lost my phone a week ago, one with terrible gps I should add, I didn't get the standard 5 dollar a month insurance from the death star, the guy at the wireless place offered me some other option where you pay a hundred up front but the deductible was only fifty so I did it thank god.
The insurance was through protect cell. So i filed a claim and they two dayed me phone feddy ex new sim card all. So i activated the phone and what do you know it has constant, i mean extremely constant random shutdown, like every 20 minutes while the battery was over 50 percent. So i the insurance company back and what do you the had the cap on back order so instead of being able to over night me a phone I had to deal with random shutdowns for a few days.
So the new phone finally arrived today and so far no random shutdowns and I did a gps test today and it worked extremely better than ever before. Hopefully this continues. Because I did hear fresh phones are more apt to have a functionable gps.
So to everyone with some sort of issue I suggest using those one year manufacturers warranties until you get a completely functionable phone. I do understand that is a big hassle for most of us and we shouldn't have to do all that to get a working phone but imo its better then having a phone that is lacking in some of its functionability.
Now more testing on custom rom and I am all set, praying gps maintains cuz it's a dealbreaker for me
I got my replacement phone last week (random shutdowns). The replacement had 4 shutdowns in less than 24 hours, the phone I was replacing had 4 shutdowns in 2 months. Called and *****ed that the replacement was within the same IMEI range as the affected phones. They overnighted another phone without waiting for the first or second phone to be returned. Third phone is working fine so far. GPS on Andromeda 1.2 is awesome.
Yea my phone also falls into the random shutdown range sadly, but hey so did my first one and I hadnt had any problems with it. Curious do you have insurance through att or did you get your replacement through warranty?
Fortunately, I live within 25 miles of a AT&T Tech Center - right next to an AT&T Sales Store - and they always have the Cap in stock. I'm on my 4th one, due to hardware issues - all at 0 cost under warranty. They were nice enough to show me that the new phone would boot to recovery, lol.
Happily running Serendipity 5.12, and patiently awaiting Gingerbread.
Thanks to all the devs and members at xda forums for your tireless enthusiasm!
No insurance, all replaced under warranty.
well its day two and I'm now running andromeda, gps is decent but not spectacular. Scheming on an inspire now
Sent from my SGH-I897 using XDA Premium App
Held out since Dec 2010...replacement on the way
There are quite a few threads about the Captivate Shutdown issue, and actually there are a few with some good observations on how to potentially correct it, but ultimately it needs to be replaced
So, what have I tried:
1) Captivate Keep Alive: Works, but battery drain...and non solution.
2) Load Monitor: Works, not a huge battery drain...still, does not fix the underlying issue.
3) Contrary to what many have said, a custom rom/custom kernel does not fix the issue.
4) It does appear some have had success with cleaning battery terminals, and a few have stated Samsung replaced the battery terminals and it fixed the issue.
I called At&t today, 03/08/2011, they asked me for the IMEI code and what color the water damage indicators where (pink or white?). No water damage here, so white please.
They are doing an exchange by mail, since I do not live close to a repair center...I have 14-days to ship the original back. It was quick and to the point. The replacement is a "refurbished device" direct from the manufacturer. Fingers crossed that I do not experience this again on the replacement as others have.
Hope this helps someone sitting on the fence on whether or not to ship theirs back. Remember to unroot, unlag, and otherwise un-fun your phone before shipping back
Enigma
Had the phone on day 1, hour 1 the 20th and have had not 1 odd issue. Everyone here seems to hate their device, I'm coming from a vibrant which was cool too but this is way better....
How come y'all having so many issues and I haven't had 1... Anyone else have no issues like me?
I love this phone and its perfect for me.....
smashpunks said:
Had the phone on day 1, hour 1 the 20th and have had not 1 odd issue. Everyone here seems to hate their device, I'm coming from a vibrant which was cool too but this is way better....
How come y'all having so many issues and I haven't had 1... Anyone else have no issues like me?
I love this phone and its perfect for me.....
Click to expand...
Click to collapse
I got the phone yesterday too and so far I don't have an issue. Came from Vibrant as well. I do see a little bleeding on top of the screen, but this is not an issue for me.
rukawa2k said:
I got the phone yesterday too and so far I don't have an issue. Came from Vibrant as well. I do see a little bleeding on top of the screen, but this is not an issue for me.
Click to expand...
Click to collapse
My first phone had a lot of bleeding, switched it out for another and it barely has any. That's the only problem I've really run into.
My first unit had the restart problem but I replaced it at the tmo store and this new one is working fine and is almost up to the two day uptime since its initial boot.
Sent from my LG-P999 using XDA App
I got my phone last night and only issue I have is the screen bleed but it don't bug me either. So far really nice phone.
Sent from my LG-P999 using XDA Premium App
I also got my phone on the 20th and everything have been running perfect. This phone is just amazing. The only thing I miss about my droid Incredible was the MIUI ROM.
I've had one reboot, but 2-1/2 days since then without any problems. I was a bit concerned about battery life for the first couple of days, but I've been off-charger for about 7 hours now with light usage and the battery is still at 83%, which is fine. Otherwise, no problems other than minor software issues (kinetic scrolling parameters, Qik has a version incompatibility with iPhone, I can't add applications to Car Home).
This tends to happen a lot. The people who are happy are content and don't usually post about it. Conversely, those who have issues, or think they have issues, end up posting about them, so you basically just end up with a bunch of negative discussions.
This is my 4th Android phone (G1, Nexus One, Epic 4G, and now the G2X), and by far the best one I've ever owned, ever.
I've had mine since the 20th and so far have had no problems at all. I activated it in the store and had a slight concern when it seemed to freeze up for a few minutes after it asked about synching my apps. However, I waited a few minutes and apparently it was indexing everything, because once it came back to normal I checked my apps and everything was there. Both the T-Mo rep and I were surprised to see all the apps back as well as my contacts, emails, and texts. Gotta love that Google cloud!
My only complaint (if you can even call it that) is that I can't tell which end is up when I pick it up. I came from a Nexus One and that trackball was a huge clue for where the top of the phone was. This phone is so dark with its new black gel case that I usually pick it up upside down and struggle to find the power button. I'm sure I'll get used to it eventually. Glad to see all my apps working with no hiccups, and I was fortunate not to get one with any screen bleed or unexpected restarts. Hope this keeps up.
i thought i had the wifi/4g problem but it was a mistake on my part. had the phone little over 24 hours and not a problem thus far
Most Happy people wont go to xda to create a thread and tell people how perfect and great their phone is.
Xda is clearly not the place for that. Im one of them. I have no issues with my phone, it has been great, fast and reliable.
Im just lurking around the G2X forums waiting for development updates.
No problems on my phone.
Sent from my LG-P999 using XDA Premium App
No problems on mine either.
Sent from my LG-P999
No problems with my phone.
Only a small amount of screen bleed here, and for some reason I can't get it to connect to hspa only umts. Other than that great. Sucks though my vibe got hspa.
Sent from my G2x
No "send it back" issues here
my data connection sometimes locks up and seems slower than my vibrants connections. but i'm sure newer basebands/radios will come out and hopefully fix all that. a tiny bit of bleeding on top corner but nothing noticeable...i'm loving it....wish it had 768 ram but it has enough, haven't ran into many problem in that area, i have almost 300 apps and a multitask alot so i'm hopping this one doesn't kill my adw ex in the backround..i have it on persistent but it can still kill it if it wants....fingers crossed that's never an issue. so far love the phone....now waiting on the cable for the HDMI to come in the mail, and screen protectors.
One day 1, I had a couple random reboots. Days 2 and 3 have so far been completely error free. I have very little LCD bleed, only a tiny bit in the top corners that I can barely notice. Standby battery life has improved immensely as well. Down to 3-4% battery per hour which is very good on a stock ROM/kernel.
I'm totally satisfied.
I really like the phone and am keeping it but there's no question it has issues. Everyone uses their phone differently which is why we are having different experiences. I rely on Wi-Fi and Bluetooth heavily and LG's implementation of both is quirky causing erratic behavior. T-Mobile really screwed up the data management settings with their My Account app allowing the phone to use native data when set to Wi-Fi only. You're experiencing that whether you realize it or not.
I was in a T-Mobile store and they allowed me to play around with the configuration of their demo unit. I could replicate almost all the strangeness I experienced on my phone. Someone who uses the phone differently may never see the issues I'm having. Either software updates from LG or a replacement ROM will cure most of the problems that have been posted so in the end the phone will still be a good choice.
No issues here...
Flawless...
Mine is fantastic, I dont seem to have any screen bleed or reboots but ive noticed it seems like it lags sometime coming from the lock-screen but doesn't affect anything. All we need now are some custom roms.....
I have had my Atrix 2 8 days past the 30 day mark. And recently the phone has started getting really hot. Not when I am using but when it is just sitting.
I have checked to see what app or process could be running and causing it. And I have found nothing. This is what I have checked so far
Wifi is off
Bluetooth is off
GPS is off
Here are the only things using my power
Cell Standby 33%
Phone Idle 31%
Voice Calls 9%
Motorola Services 4%
Display 4%
And it gets smaller from there. I can set the phone down and walk away and come back to pick it up and it is smokin hot with 40% of the battery drained.
I sent an email to Motorola support on New Years. I have not heard back from them. I also contacted ATT and they want to give me a refurbished phone. Which I have refused due to last phone I did with them. I got a scratched up dented phone in trade for my flawless phone. I told them my phone has been used for 38 days and is flawless I want the same back.
I liked the phone at first but I am about at my wits end. Any ideas what can be causing this?
My phone gets really hot when I leave the camera app running.
Droid incredible 2 running cyanogenmod 7 nightly 134
I just went into my task manager and the only things that are using my cpu are the Android System at 25% and Home Screen at 1%. And my battery just dropped from 15% to 5% in 20 mins sitting with the screen off.
Download an app called watchdog and see if you can trace down a rogue app maybe. Also setcpu gives you an option to see the battery temp. Would be interesting to see what the temp is when you're saying its hot. Mine generally stays around 32° with general usage.
I am trying your suggestion and running into the second issue I having. No data. I just opened the market and it says server error. Tried 4 times. And the little 4g symbol is white not blue and I have 3 bars of signal.
I love android and I love the look and feel of this phone. But this thing is seriously p*****g me off.
EizenHower said:
I am trying your suggestion and running into the second issue I having. No data. I just opened the market and it says server error. Tried 4 times. And the little 4g symbol is white not blue and I have 3 bars of signal.
I love android and I love the look and feel of this phone. But this thing is seriously p*****g me off.
Click to expand...
Click to collapse
I run into that issue at work sometimes myself and usually its due to spotty coverage. I have a airplane mode toggle just for it. Toggle on and off and usually jumps right up to 4G in blue
Update: Motorola never responded to my email. AT& T never called me back. So I called them yesterday and asked them why they didn't return my call like they said and chewed them out.
I tried the watchdog application and it never alerted of any rogue apps yet the phone remained hot.
So the end result was ATT sold me a Samsung Galaxy S2 SKYROCKET for 149.00 (199 was normal price but I got 50 credit for what I paid for atrix) and a 160 credit on my bill. They put a supervisor on the line who apologized repeatedly for them not returning my call.
The crazy thing is they don't want the atrix back? I asked them what about the atrix they said try to return it at the store I bought it at if I want.. Overall I am more than happy with Att's response after they dropped the ball. But I will never buy another Motorola product again. They have yet to get back to me. They sent me an email over a week ago saying they will be contacting me in 24hours and and a week later nothing.
Sent from my MB865 using XDA App
Never had my A2 gets too hot. BTW you had a problem with ATT not moto for not exchanging your phone. If it gets too hot and your battery is draining too fast it might just be a simple battery exchange. Moto will never listen to peoples request or demand ^_^v but there are great devs here cooking up some fix for our A2's existing bugs. I think i will never get to see your problem though because my GPS, 4g/data, bloatwares, are always off and have droidwall that gives me some control on what goes out of my phone. You might want to call ATT and have them check if your phone is set to 4G because mine wasn't before and they had to configure their end for it to work properly.
Before you went ahead and exchanged it, you probably should have flashed the stock fxz and factory restored, and then reinstalled your apps one by one to ensure that there isn't a rogue app hiding somewhere on your phone.
But at least you're happy with the end result. Too bad you don't still have the A2, it's a great phone. I've never had that problem with it (but I did a couple times with my A4G).
I just got an email back from Motorola today. Also, I did factory a reset and the problems persist. I do still have the phone. I may do refurb exchange and give it to my wife. She doesn't care about it like I do. She will have it torn up in 2 weeks from throwing it in her purse and letting my kids play with it.
I would bet on it being the issue I experienced with cpu not scaling. Let me tell you that was a witch Hunt.
Sent from my MB865 using xda premium
unsivil_audio said:
I would bet on it being the issue I experienced with cpu not scaling. Let me tell you that was a witch Hunt.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
How did you fix the issue? My phone is doing it now. I'm getting very frustrated, I really like the phone and I don't want to get rid of it. They have replaced my battery and my phone once over the issue, and here it goes again! Any help would greatly be appreciated.
Same issue here. Phone will be in stand-by mode, battery starts to get very hot to the touch, and it automatically reboots.
FYI: To the OP and anyone else; Your phone is under warranty for 1 year. You can go to the motorola website and look up whether or not you're still in warranty.
This could all be caused by a number of things, including but not limited to: SIM card may need to be swapped for a new one, the sdacrd may be of a class that's unstable to run or has corrupted data/app data, clearing Dalvik and/or cache partition(s) may not hurt to try, if the signal coverage isn't consistent and the phone has to search for signal to connect with this will eat your battery alive and cause some excessive heat as well, the battery may be going ka-put, battery stats could be wiped, may need to try a factory reset, or it could be a hardware issue altogether. Motorola isn't manufacturing "new" Atrix 2 phones any longer, so even if you have a warranty and go for an exchange through Moto, you're most likely going to end up with a refurb phone. Moto seems notorious for manufacturing devices that do run hot, and I suppose it could also be attributed to how much the user is "using" the phone. Clock speeds also, the higher they are, will run the phone hotter, and if pushed too high or at an unstable clock speed, the device most certainly WILL randomly reboot. Sorry there isn't a more 'definitive' answer that I'm able to come up with, but trying anything and everything at this point might not bode poorly in your favor...
I just bought Samsung Skyrocket phone from ATT, initially after about 20 mins of video or voice chat phone was getting really heat up at the back by the camera. I exchanged the device but still the same issue. Is this just how Skyrocket works or is there a setting which can be changed? It is getting heat up than normal phone
Mines been fine. The only tome it'll her hot is if I'm playing gta + charging the phone.
Or if I'm talking + charging; and even then its after like 5 minutes of use
Sent from my SAMSUNG-SGH-I727 using xda premium
They get warm under constant use. Make sure your battery is seated well. If it causes issues with the phone exchange it again, otherwise I think it is normal for these phones.
Any phone will get warm (not hot) with prolonged use. My inebriated girlfriend kept me on the phone for 2.5 hours last night. I wouldn't say it was ever more than "warm." By no means uncomfortable.
Same problem. After 15 mins of talk time i wouldn't be able to hold the phone close to my ears. I don't two devices can be wrong, its probably something wrong with the manufacturing of Skyrocket. I am very disappointed and returning this back unless someone here has a trick to reduce that heating? Thanks
Try charging and running GPS at the same time, and you can cook your hand. I was guiding my wife yesterday trying to find car dealers and with the phone plugged into a car charger + running GPS, I had to set it down because it was getting too hot to hold.
Doesn't seem much different from any other phone I've used GPS extensively on, other than it got to those temps a lot faster than most. I mostly figured that was related to the fact that it's such a thin device.
If I use navigation while I'm driving, it gets more than warm.
If I charge it while navigating, it definitely gets really hot. I believe it may even overheat and the GPS turns itself off temporarily for a minute.
It gets warm during phone conversations.
Other than that, it stays cool doing anything else like playing a video for even hours.
Lucidmike said:
If I use navigation while I'm driving, it gets more than warm.
If I charge it while navigating, it definitely gets really hot. I believe it may even overheat and the GPS turns itself off temporarily for a minute.
It gets warm during phone conversations.
Other than that, it stays cool doing anything else like playing a video for even hours.
Click to expand...
Click to collapse
Hmmm...then really whats the point in having this phone when other phones do not have this pbm
have not had any issues with the phone, only been warm when tethering via hotspot
Mine gets pretty toasty when charging and talking and using GPS, but I've got a case on it as well (which probably isn't great for the battery) but I don't notice the heat as much because of the case.
Check your actual battery temperature and see what it is when it is warm and post the results here
Mine gets warm if it's sitting in my pocket in an area w/ spotty connection. Needless to say, my battery also drains very rapidly when this happens, too.
dumb question..how do i check?
Mine gets heated under extensive use...I used wifi and slacker for 3 he's and if was warm.
rocketed to da sky using mah brain and mah thumbs...
I tried the following:
i) rooted the phone
ii) removed all att apps
iii)disabled 4g
Used for 15 mins to make a call, still same issue it gets rediculously hot. I can say for sure it is definitely gets hot than a normal phone.
Wanted to give ONE last try, exchanged the phone at att store and this phone also had same issue. I gave up and returned the phone. I might get a S-2.
I would just wait...at this point there are at least 3-6 new devices coming out and the sr and s2 will be old news
s0619212 said:
I tried the following:
i) rooted the phone
ii) removed all att apps
iii)disabled 4g
Used for 15 mins to make a call, still same issue it gets rediculously hot. I can say for sure it is definitely gets hot than a normal phone.
Wanted to give ONE last try, exchanged the phone at att store and this phone also had same issue. I gave up and returned the phone. I might get a S-2.
Click to expand...
Click to collapse
Sent from my SGH-T989 using XDA App
I got a new skyrocket from AT&T and have exactly same issue - when I try to use GPS and talk on the phone while driving, it gets really hot.
Exchanged 2nd time Yesterday & if it continues, need to get something else -- surprisingly all the sales guys in the att store say that they haven't heard this problem :-(
I hear you guys complain about it but I no have teh issue
Sent from my SAMSUNG-SGH-I727 using Tapatalk
See the problem is, because of the nature of smartphones, and that android is actually a linux os, many problems people face are'nt actually hardware problems. They are problems caused by installed apps and settings the user themself had done. Dumbphones, blackberrys and iPhones lock off this functionality, which is y I don't consider them a computer in ur hand, android is. That being said it is both a blessing and curse, this flexibility we have
Lucidmike said:
If I use navigation while I'm driving, it gets more than warm.
If I charge it while navigating, it definitely gets really hot. I believe it may even overheat and the GPS turns itself off temporarily for a minute.
It gets warm during phone conversations.
Other than that, it stays cool doing anything else like playing a video for even hours.
Click to expand...
Click to collapse
Same here. Navigation while charging in the car gets very warm on mine.
Sent from my SAMSUNG-SGH-I727 using xda premium
Guys, I would like to know if any of you are having the same experience that I am having right now.
My Samsung Galaxy S3 is overheating to a point that it can burn me a little if I have it inside my pocket.
Is this normal for a device that's not even rooted?
Some people told me to give it back but I would like to know first, cause I seriously hate talking to these people from the help desk.
Any help will be appreciated
Dunno - i've been playing a lot of games ( glwg, asphalt 7, shadowgun etc...) web browsing, pdf editing and viewing and generally using it for what it can do.
Haven't had any overheating problems in the few weeks i've had it, been using that way both in an otterbox defender and naked.
I've seen here and there others mentioning overheating issues but i've yet to experience them firsthand.
My last device suffered some painful to the touch overheating issues which were completely solved by ditching the stock battery and going with an aftermarket one. I've also seen some reference to this being a fix here too.
Not having overheating issues and having been pleasantly surprised with the life of the stock battery for the screen size of the device, I haven't gone aftermarket yet so can't give a firsthand account of how that helps, if at all, but figured i'd toss out what little i've seen so far.
I haven't had any major battery issues until this weekend. I used Google Navigation for 4 hours in the car while charging. I was only 10 – 15 minutes away from my destination when my phone shut itself off...when I needed it most! I tried rebooting...nothing.
I haven't experienced any issues with my S3. However on my previous Galaxy Nexus I did, once the cause was a bad rom/kernel combination the other time later on the battery just gave up on me. I called Verizon and asked for a battery replacement...I told them that I have used another battery of my wife's phone since she owned the same device at the time and with her battery the phone would work just fine without over-heating. The Verizon support guy sent me an extended battery for the inconvenience. I'm always lucky Verizon. Hope this helps.
I have.....not really concerned...bc i had that same problem with my og evo 4g and 3d......
Sent from my SPH-L710 using xda premium
When you sell over 10 million of them a few are bound to be bad (heck 1% failure rate gives 100,000 bad batteries). That said it doesn't seem to be a common problem so I would definitely hold out for a free (to you) replacement.
I find my phone gets hot when I'm in low service areas.. I would venture to guess it's a radio issue..
Sent from my Commodore 64..
READY.
load"*", 8,1
shadowhacker27 said:
Guys, I would like to know if any of you are having the same experience that I am having right now.
My Samsung Galaxy S3 is overheating to a point that it can burn me a little if I have it inside my pocket.
Is this normal for a device that's not even rooted?
Some people told me to give it back but I would like to know first, cause I seriously hate talking to these people from the help desk.
Any help will be appreciated
Click to expand...
Click to collapse
During about a 10 min email \ web visit with my S3 after a workout, I noticed that the phone was physically hot, to the point I thought it might be too hot. This, coupled with a "no sim" message today, at random, and some crappy battery life, is driving me to visit the local verizon store tomorrow and get it exchanged, just in case. (still in the 14 day window)
Will let you know if it's any better for me.
This is a common problem?
Pete7ate said:
This is a common problem?
Click to expand...
Click to collapse
The "no sim" message is, but I can't seem to find a real fix that will work in the US yet. I have seen cell towers blamed to sim cards not being clean to wifi screwing with things. So, I am not sure what really is the root of the problem.
With regards to heat, not sure. It feels like it's hotter than it should be, with normal use. Hotter than my iPad gets with constant use.
I only feel my phone getting slightly warm after playing games for a while. But that happened with my last two smartphones so I'm not really concerned. About as warm as my DInc2 and nowhere near as hot as my LG smartphone.
Sent from my SCH-I535 using xda app-developers app
My S3 gets a little warm playing games for hours.
When I download torrents for hours, does this thing get HOT. Specifically the bottom half of the phone. Almost uncomfortable to touch.
f
I have the same problem...
the only thing to have had my phone get really hot was a different charger. Have you been using a different charger lately?
Reminds me of how hot my rezound used to get when they were first released.
Sent from my SCH-I535 using xda premium
I haven't had any heating issues except the fact that it gets hot in my pocket when its really hot out, I've had a replacment since the last time that happened and no heat issues since.
hell my screen just whent out, 2nd s3 i know thats done that. mine and my brother n laws.
No problems here running latest cm10.
I exchanged my initial S3 today at the local Verizon store. I explained it was running hot, the battery life was abysmal, and I had the dreaded "no sim". The salesman and manager started to explain to me there was an update and they couldn't fix it... for about five minutes, until I asked if they could explain how the 14 day return policy worked. They immediately said mine was DOA and would be happy to give me a new phone. Five minutes after I got home from the store, I got a "no sim" message... starting to think its definitely a cell tower \ verizon software issue. Oddly enough, my battery drain is a lot better, so it wasn't all for naught!
My phone does get pretty warm at school, but I chalk that up to having terrible service while indoors. Other than that, it doesn't get that hot.