Can't send/receive texts on T-mobile HTC Sensation - HTC Sensation

Mobilicity says HTC Sensation isn't their phone so they can't help me.
So my calling and data both work fine, but I can neither send or receive texts. I've tried changing the service center number to both +16478000112 and +16478000106 but both do not work. The only time texting works is when I send a text to myself
So can anyone hazard to guess why this might be happening?

Have u tried the sim in another handset to rule out a Sim issue
Sent from my HTC Sensation Z710e using XDA App

I could also be that u have an old sim which won't hold the center number correctly
Sent from my HTC Sensation Z710e using XDA App

SIM card
go to a t-mobile store and ask them to check it out. I remember someone had problems getting 4g and it was because the SIM card was old.

I just went to the store and they reset the signal and it worked... although the phone tech support said they did the same thing but when they did it it didn't work. Weird, but yes my SMS works now.

Related

[QUESTION / HELP NEEDED] SMS / TXT Msgs are not being received

Hi Guys,
Appreciate if you can help me with my problem. My phone is not receiving some SMS/TXT Msgs from my other contacts. My phone is able to send SMS properly but there are times that I don't received any SMS from my other contacts. Have you guys encountered the same problem as well? If so, did you manage to fix it? I'm using a HTC Sensation XE which is not rooted and no custom ROM is installed.
Thank you and apologies if this issue was already answered (I wasn't able to find a thread for HTC Sensation with my specific problem).
Have u tried restarting the phone? Have tried clearing the messaging cache in applications>manage apps? How long has this been going on? Nice phone by the way sir.
Sent from my MIUI.us Sensation 4G using XDA App
vabeachfc3s said:
Have u tried restarting the phone? Have tried clearing the messaging cache in applications>manage apps? How long has this been going on? Nice phone by the way sir.
Sent from my MIUI.us Sensation 4G using XDA App
Click to expand...
Click to collapse
Thanks for the reply! Yup, I've already restarted the phone a couple of times and cleared the cache as well. Hmm. I think this has been going for a month or so.
You have a nice phone as well sir.
Have u tried doing a fctory reset? Are u using the stock message app not handscent or chompsms? Also you can go to your carrier and tell them u think the sim is bad. Ive had a few messed up sim cards that would do the same thing. Everytime i got a new sim the problem went away
Sent from my MIUI.us Sensation 4G using XDA App
I haven't tried doing factory reset. I'm saving it for my last option. I'm just using the stock messaging app of HTC. At first I was using Go SMS and I uninstalled it thinking that it was the cause of the issue. I've also reported this to my carrier twice.
Thanks again for the reply sir! It's very much appreciated.
Which carrier do you have? Call them and tell them u need a new simcard. Thats the problem man im 99.9% sure.
Sent from my MIUI.us Sensation 4G using XDA App
It looks like network problem has nothing to do with your phone.
Sent from my HTC Sensation Z710e using xda premium
Tellin u man its the simcard.
Sent from my MIUI.us Sensation 4G using XDA App
Thanks again for your inputs. It's much appreciated. I'll go to our local carrier and request for a new Sim Card. Hopefully it will resolve my problem. Thanks!
so did the new simcard work out for you?
Apologies for my delayed reply dude. I wasn't able to check XDA again til recently.
The problem was with my friend's network provider. Hehe.
Thank you again for the help and sorry for the very very delayed reply.
I also switched to Galaxy Nexus. Hehe.

[Q] Restricted Access Changed: Data Service is Blocked

Hey guys,
I have an AT&T One X. I unlocked the phone and when I insert a foreighn sim card, I get this triangle error in the notification. It says:Restricted Access Changed: Data Service is Blocked. I can't use data only through mobile network. Can call, can text, can use data through wifi.
I have not rooted or unlocked bootloader. Only thing I did is unlock the phone through a code. Any suggestions?
Maybe you don't have the correct data plan?
Sent from my HTC One X
I've called at&t on this same issue , they have no idea what is going on... That was told to me from one of the higher ups... They have never heard of the issue and don't know how to handle or fix it .. I was the first person to call in with that particular issue and I just told them to swap out my phone and they did, I still have the issue but only after reboot, and it only lasts a couple seconds and not 45 min to longer as it used to
Sent from my HTC One X using xda premium
veliksam said:
Maybe you don't have the correct data plan?
Sent from my HTC One X
Click to expand...
Click to collapse
Actually the same sim card works on iPhone.
Just be lucky yours only does that with data , mine was data and Cellular
Sent from my HTC One X using xda premium
robertmoore208 said:
I've called at&t on this same issue , they have no idea what is going on... That was told to me from one of the higher ups... They have never heard of the issue and don't know how to handle or fix it .. I was the first person to call in with that particular issue and I just told them to swap out my phone and they did, I still have the issue but only after reboot, and it only lasts a couple seconds and not 45 min to longer as it used to
Sent from my HTC One X using xda premium
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Click to collapse
Thanks for your reply. I use Straight Talk and it works fine. However I am on vacation, and used a sim from that country and that's when this happens! I am not sure what to do!
Fixing the issue just took a reboot and a crossed finger for it to fix ...
Sent from my HTC One X using xda premium
robertmoore208 said:
Fixing the issue just took a reboot and a crossed finger for it to fix ...
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Glad to hear that. I have restarted many times, nothing changes!

[Q] HTC Desire S SMS and Call problem

Hi,
From the past 2 hours my HTC Desire S is not sending SMS or making any call...however it is receiving the SMS and call...there is no problem with telecom network....
When i send SMS....i get the following error message after some time...
unable to send message after multiple tries
Click to expand...
Click to collapse
Can anyone plz tell how to resolve this issue?
Regards
Did you pay your bill?
Sent from my HTC Desire S using xda app-developers app
Seems to be a network problem... Contact your mobile provider
try the simcard in another phone, see if it works. if it does, your phone is the problem. if it doesn't, then it's a network or simcard issue.

No cellular data

Ok, after asking on various Rom threads to no avail I'm making a topic about it seeing as I'm not alone on this one...
I seem to have lost all cellular data. When I turn on mobile data I keep getting ' connection failed due to incorrect apn settings'
I have flashed different roms, re flashed current viper Rom, factory reset, full wiped, reset apn to default settings, even got a new sim from my service provider. My apn settings are correct, as have been confirmed by my service provider, I've updated radio and firmware...and still no mobile data.
Does anyone have the faintest idea what's going on?
Thanks guys.
Sent from my HTC Sensation Z710e using xda premium
albiGib said:
Ok, after asking on various Rom threads to no avail I'm making a topic about it seeing as I'm not alone on this one...
I seem to have lost all cellular data. When I turn on mobile data I keep getting ' connection failed due to incorrect apn settings'
I have flashed different roms, re flashed current viper Rom, factory reset, full wiped, reset apn to default settings, even got a new sim from my service provider. My apn settings are correct, as have been confirmed by my service provider, I've updated radio and firmware...and still no mobile data.
Does anyone have the faintest idea what's going on?
Thanks guys.
Sent from my HTC Sensation Z710e using xda premium
Click to expand...
Click to collapse
Hi,
Have you tried deleting ALL your APN settings,rebooting,then,re-installing them?
Just tried your suggestion malybru, unfortunately it hasn't made any difference
Sent from my HTC Sensation Z710e using xda premium
I'm running viper too and when I upgraded to recommended radio this happened to me. I lost all data connection ! To restore my data I used one of the five(I believe it's 5) generic ics radio and matching ril. I got lucky first one I tried worked for me! I'm not exactly sure of your situation but it sounds very similar to what happened to me... You might want to try the generic ics radio with matching ril.it restored my data right away. You will have to do some searching to find it. But it's there. This just happened to me last week. I really hope this helps you! It worked for me... Best of luck.
Sent from my HTC Sensation 4G using xda premium
Realsis, I have flashed all the available radio and ril combinations and still no luck. I have full signal and can make and receive calls no problem, sms too, just no data :what:
Sent from my HTC Sensation Z710e using xda premium
albiGib said:
Realsis, I have flashed all the available radio and ril combinations and still no luck. I have full signal and can make and receive calls no problem, sms too, just no data :what:
Sent from my HTC Sensation Z710e using xda premium
Click to expand...
Click to collapse
this problem seems similar to the problem i faced recently ..i would have complete signal ..but no data
in my case ..if i change the network mode to GSM only ..i used to get Edge
the thing which caused this problem in my case is... loose sim ..yes the sim is loose ..and i kept a paper on top of sim to make it fit tight ...and voila problem solved ...just try this ..it might work
:fingers-crossed:
also check in phone testing that you are st to WCDMA preferred
from key pad *#*#4636#*#* phone settings - look for the only drop down box - hit it choose WCMDA preffered then home
I even lock on wdcma only by pressing *#*#4636#*#* and go to phone information press your current channel and another menu will come up, choose your desired channel from there then press refresh. My device kept going to edge sand it drove me crazy so I locked on wdcma only
And had no problem ever since. I now stay on H. I'm sure it depends on your area also but I've never lost signal doing it that way.
Sent from my HTC Sensation 4G using xda premium
Tried all the above, still no data. Thanks for the suggestions so far guys
Sent from my HTC Sensation Z710e using xda premium
Is this still active? DId you get your data back?
I'm still trying to figure out this problem, no luck still..I would appreciate it if ideas to help are given, as it seems I'm not alone on this lol
Sent from my HTC Sensation Z710e using xda premium
What carrier are you on? There are APN settings that maybe incorrect or just got corrupted when flashing a rom.
Sent from my HTC Sensation 4G using xda app-developers app
I've reset my apn already and checked with my carrier (gibtelecom from Gibraltar) and they are fine, I've also re flashed my Rom after full wipe and still no luck
Sent from my HTC Sensation Z710e using xda premium
Hmmmm... Well I can't help now since I have T-Mobile sorry. Nothing I can do.
Sent from my HTC Sensation 4G using xda app-developers app

[Q] No calls when on 4G?

4G is flying, but I have noticed my calls automatically go to voicemail when the RAZR is on the 4G network. It doesn't even have to be in use, they just get rerouted to voicemail. A friend doesn't have that problem on 4G with his SGS3 so I'm thinking it's not the network?
ctgilles said:
4G is flying, but I have noticed my calls automatically go to voicemail when the RAZR is on the 4G network. It doesn't even have to be in use, they just get rerouted to voicemail. A friend doesn't have that problem on 4G with his SGS3 so I'm thinking it's not the network?
Click to expand...
Click to collapse
Definitely your device, I have my 4G on whenever the phone is on and haven't had a single problem. Actually, I had my tethering on a couple days ago using 4G and was browsing the web on my phone at the same time and when I got a call from the lady friend, the data connection continued without a hitch. Sounds like you may need to consider a replacement, unless someone else has some info I am not aware of. Good luck.
Same here I get calls while using 4G
Sent from my XT925 using Tapatalk 2
Yup no problems getting calls when on 4G here either....
Telstra firmware made calls go through when in 4G but then mobile network had to be manually re-engaged... I flashed the JB from SFR and now no incoming calls. Seems to be a baseband/fw issue?
Anyway did flag it with my provider maybe it's a possible bug. Who knows.
Sent from my XT925 using xda app-developers app
ctgilles said:
Telstra firmware made calls go through when in 4G but then mobile network had to be manually re-engaged... I flashed the JB from SFR and now no incoming calls. Seems to be a baseband/fw issue?
Anyway did flag it with my provider maybe it's a possible bug. Who knows.
Sent from my XT925 using xda app-developers app
Click to expand...
Click to collapse
Hmm... does sound like a baseband issue. I would almost try hard reset? I have never heard of this before. I'll stay active in this thread though if nothing is resolved via your provider. Nice speedtest, by the way
Doesn't work. I am going back to ics tonight this jb sucks on my Phone
Also, wipe and reset didn't work. I'll retry tonight.
Sent from my XT925 using xda app-developers app

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