I just started having this "bug" yesterday. Basically, what happens (randomly) is that when I press the power button, remove the stylus, or slide the phone open to wake it up I'll be met with a black/blank screen. The backlighting will be on, and the phone is responsive (can receive messages, make calls, sounds/notifications work), but I won't be able to use the screen. If I use the power button to turn the screen back off and wait a few seconds, the screen might start working again. This is completely random and I cannot duplicate it with any guaranteed process, but it seems to be when the phone is waking up from standby. After a soft reset, probably half of the time I'll be met with this same delima, which leads me to believe it's hardware and not completely software.
At the same time the phone is also struggling to re-paint the screen from the change of Landscape-to-Portrait and visa versa. Also opening and closing windows to get back to the today screen also cause a problem. I've disabled TF3D to see if that makes a difference, it doesn't. I have a blank today screen with no plugins to free up the system resources, and am still having this issue.
I'm using JD's Rom (probably around 1.3, it's been running fine with no issues up to this point).
I'm also using S2U2 1.35 (if that makes any difference, haven't had any problems until recently)
The phone has never been dropped, it's in InvisibleShield, and normally sits on my desk charging all day.
This started happening last night for no apparent reason and it's really starting to irratate me.
Any advice is appreciated. Thanks.
Re the black screen:
Sounds like its software related. For example, I sometimes have this if I leave PocketTwit in the foreground and turn off phone. What software did you install yesterday? Also, do you try to press the home key and see if that clears the screen?
After more testing..
After some more fiddling around with the phone I'm about 90% certain it's a hardware issue. I noticed that when I slide the keyboard out if the slide portion is past the number line then the screen will stay on, but not update. I don't know how well I can explain it. If I'm typing and hold the screen to keep it from opening all the way then I can see the letters/words appear (in txt msg/email), but if I let the screen goes and it slides all the way open then the screen will stay on and only show what has already happened, any more typed characters will not appear, but if I move the screen back to the number row then the screen will re-draw and update what has happened.
Is this something that Sprint should fix no questions asked?
lulugirl896 said:
Re the black screen:
Sounds like its software related. For example, I sometimes have this if I leave PocketTwit in the foreground and turn off phone. What software did you install yesterday? Also, do you try to press the home key and see if that clears the screen?
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Click to collapse
The last piece of software I installed was Gyrator 2 on Friday-ish. Thinking that it was the problem, I removed it using MemMaid. I'm going to give the phone a flash tonight and see if it is software related (hoping for the easy fix) but as the post above says, I'm almost certain it's a hardware issue. I just wish I knew how it happened. . . So much for that time putting those InvShld on.
Final Update (this can be closed)
I took it into a Sprint store and they replaced the "flip" on the top for free (I have insurance).
Point of the story/thread, this can be closed, it was a hardware issue, and now it's fixed.
For some reason the TF touch screen is completly unreponsive after some wakes from sleep. not always though. thankfully the keyboard works fine so after a reboot all is well.. anyone have any idea why?
I've been having the same problem since day #2. The screen does not respond but the if you rotate it the orientation will change. What I was doing was turning it off by holding power button and after rebooting it would be working. Unfortunately this stopped working. Now, even after a boot it doesn't work.
I'm considering returning the eee pad to best buy and getting my money back.
I saw a thread about this in another forum (But I can't post the link ...sorry). Basically it was attributed to the latest patch and it's seen in people who don't have the keyboard dock so it would not "complete" the update
Hi Everyone,
I had my infinity for about a week. Everything looks fine except when i press power button to wake up from sleep mode, the screen looks somewhat blurry or sometimes had wired red blue color. It is only about one second and fade away to become normal quickly. I am just wondering if anybody experience the same issue? Is this normal?
Thanks,
I've noticed this too on a few occasions, but only when opening it while its in the dock. It could be just how it draws the screen and the tablet being slow enough due to something running that we can actually watch it put everything back together. Like maybe when waking up, the GPU isn't in a state that it's accelerated to make everything just "pop up" or that something is bogging the processor down like trying to reestablish a wifi connection and such. Just some theories but I don't think its anything out of the ordinary to worry about.
alienedd said:
I've noticed this too on a few occasions, but only when opening it while its in the dock. It could be just how it draws the screen and the tablet being slow enough due to something running that we can actually watch it put everything back together. Like maybe when waking up, the GPU isn't in a state that it's accelerated to make everything just "pop up" or that something is bogging the processor down like trying to reestablish a wifi connection and such. Just some theories but I don't think its anything out of the ordinary to worry about.
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Click to collapse
Alienedd,
Thanks for your reply. I have the same feeling but just wasn't sure. Maybe when I switch from power saving mode to balance mode will make it better?
See if changing both power-saving settings (dock and WiFi sleep) in the ASUS settings tab helps.
My z-flip3 5g has a strange problem. If i close it (by folding the screen closed), then after opening (unfolding) the screen and touching the right side button/fingerprint reader to unlock it, i hear the quiet "click" noise that indicates the phone is unlocked, but the screen stays black. i then have to repeatedly push the lock button on the right to lock the phone again and unlock it again. after several attempts the screen finally turns on. sometimes it will go black a few seconds later and the same issue continues. but other times the screen will stay on and work fine.
i have noticed that if i do not close the phone (folding the screen together) then i do NOT encounter this issue. the phone screen turns on when pushing the right side button (or touching the fingerprint sensor) and everything works fine.
this issue started yesterday, a system update installed yesterday as well, could it be related?
i already restarted many times, booted into recovery mode and wiped the cache. nothing has helped. the only way to avoid the problem is by not closing (folding the screen shut) the phone.
One UI v 5.1
Android 13
Security patch level Feb 1, 2023
fully stock/not rooted
I have same behavior. Did you solve this problem?
Unfortunately no. Did a factory reset, hoping that would help, but the issue persists
Mine has recently started doing the same. Last update was right before this started several weeks ago. I don't have mine set to require fingerprint, it should just turn on after opening. If I open it partway, it will turn on, then turn back off when fully opened.
hi,
i have same problem, it's software problem?
Not completely sure about that. They update this thing so often, it could be coincedence that it started shortly after an update. I want to try blowing out the hinges as I've got some dust under there that I hear when opening the phone. Definitely not a phone to put in your pocket after working in the wood shop!
Digital Dragon said:
Not completely sure about that. They update this thing so often, it could be coincedence that it started shortly after an update. I want to try blowing out the hinges as I've got some dust under there that I hear when opening the phone. Definitely not a phone to put in your pocket after working in the wood shop!
Click to expand...
Click to collapse
and don´t take it to the beach either!
What is also strange is that when I close the phone and open it a few seconds later, there is no issues whatsoever. However, if I leave it closed a few minutes, then when opening it, the problems with the screen staying off happen.
Yes, definitely don't take it to the beach!
@netridah , mine is doing exactly that. Which makes me wonder is it a wake issue, or a mechanical/sensor issue with the hinge.
one more to the bill
I checked the flexes and I warmed up the logic nothing works
I have the same issue: Flip 3 - 5G with OneUI 5.1 - 1 April Patch level
When I open the phone I eventually see for less than one second the lock screen, the goes black and unresponsive.
Then I have to press the button to turn the screen off (even if it is already) and then re-press the button or use the fingerprint to turn it on and it will work (eventually, sometime I have to do it a couple of times).
I already googled it on many forums but no solutions, I've tried to:
Disable the always-on display - no result, at first looked like it did the trick but the day after was having the same issue.
Check all the updates of the system components like always on-on display (settings --> lock screen --> always on display --> info), no help everything is up to date.
Hi,
I have the exact same problem, only difference is that I'm on the z flip 4.
I get the black screen and sometimes when opening or closing the phone the screen can flash in a bright yellow or green color.
I got a motherboard but the problem continued
Next step changing screen is very expensive at the moment
This is driving me crazy - also started the day I updated to OneUI 5.1.
Hoping for a solution soon!
I am also encountering this problem, I went to samsung repair shop 1 month out of warranty, sales person said it is a screen issue and needs to be replaced for 430$. Mine was before the update, i took mine near the pool, got wet maybe, as the alarm for usb charging mentioned unplug it immediately, day after it began randomly dark when phone is openned fully. Zflip 3
Oh just an update, i did some tinkering today, Good lock all updated, disabled clockface, sprayed some contact cleaner on power button, and hinges, fold close and open for a minute or two, fell asleep for 1 hour, and when I woke up, my screen works back to normal, it wakes up when unfolded, no more waiting or hitting the power button several times. hope this stays like this.
piper_indebt said:
Oh just an update, i did some tinkering today, Good lock all updated, disabled clockface, sprayed some contact cleaner on power button, and hinges, fold close and open for a minute or two, fell asleep for 1 hour, and when I woke up, my screen works back to normal, it wakes up when unfolded, no more waiting or hitting the power button several times. hope this stays like this.
Click to expand...
Click to collapse
How to disable the clockface? what would that contact cleaner be?
thanks
firstchris said:
How to disable the clockface? what would that contact cleaner be?
thanks
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Click to collapse
Hi, few days now, I still have occasional blacking out, I've tried putting my phone on safe mode, and this seems to solve the problem. I suspect it may not be hardware fault, but 3rd party software, "good lock" or something else that conflicts wit one ui, that makes the flipping open lag waking up. Contact cleaner used for electrical stuff
Didnt use my z3 for about a week let the battery drain.. then charged it too 100% without turning on the phone.. my phone back to normal now.. hope it works for you guys
Hello,
I am using Z Flip 4 and last night I started having this problem as well. I can confirm 100% that my phone has no hardware nor a history of impact of any sort that's why it's really frustrating having this kind of problem.
Has anyone already found a resolution for this problem?
Z flip 4 here also. Had the same problem with the screen. Took the phone to Samsung and they changed the screen, frame and back panel's for free under warranty.
They said it's a hardware issue.
So better to take the phone to Samsung.