Data Connection issues? - Nexus S Q&A, Help & Troubleshooting

I've done a little searching, but I'm trying to get a definitive answer.
Does anyone else notice that the Nexus S (ATT), or any model for that matter, have an issue with connecting to networks, both WiFi and 3G/Edge?
I've never had a device take 30 - 60 seconds to connect to my wireless network at home until I bought this phone. I'm seriously considering taking it back due to this. I've had two samsung phones and both seem to have the same issue. I can see the devices find my wireless, as the signal meter comes up, but it stays gray and white. It takes it up to a full minute to turn green, indicating that it has received an IP address. Is this common? Are there roms out there that may resolve this issue?
If not, I think the Nexus will be going back soon and I will replace it with a device that will gather a signal much more quickly. My A500, NookColor, iPhone, iPod Touch, and any PC I have available take about 1/10 the time to have an IP address. I don't think it's anything with my network, as both the Nexus and the Infuse I had previously did this.
I am rooted and the bootloader is unlocked, so I can try a different ROM if there is one that will gather a connection faster.
Thanks.

No problem here in the UK on 3 network. If I switch my wifi on it connects to my router in seconds. Perhaps try NSCollab?

Related

Abbysmal GPS and WiFi Signal

I have looked far and wide for a fix to my plagued Nexus S GPS and WiFi Signal problems. I tried GPS Test and erased all cached AGPS data. NO Towers show up. Left phone sitting there next to my window for more than 30 minutes.
Wifi Signal is always one bar while my iPod, Samsung Focus, HP Veer all get three to four bars. Including different SIM cards all recently new.
I've always tried the no battery cover trick to no end. Flashed several radios for my I9020A that i bought at best buy and nothing has helped.
I'm on 2.3.4.
Any ideas before I return this phone as a defective and give another a try?
As for the GPS, this is some sort of issue with the phone. There have been videos on YouTube explaining that it's something to do with the back cover they chose: they found that the GPS signal was stronger with the back cover removed. Not too practical.
I too have issues while using Navigation (on a bus...or even in a car sometimes...it must have a lead lines roof or something) with the Nexus S that weren't present in the Nexus One (which could lock onto satellites in a basement :what. This looks like something you can try to DRM, but it may not improve.
As for the Wifi signal, how far are you from the access point? What wireless technology are you setting up on your access point? (802.11a, b, g, or n?). If it's n? Are you trying to use the phone with a 5ghz N router? Finally, is there anything between your router and the phone that could cause interference?
- chris
Thanks for the reply chris.
I have major issues even outside. the most accurate I've seen the phone pinpoint is 2500 meters accuracy with clear skies and such.
As for my router, its a BHN SBG6580. Basically Motorola Surf Board. It's supposed to go up to N. No There isn't any kind of interference otherwise my other devices wouldn't pick up a good signal right?
Please will anyone suggest anything I really like my nexus s and it's My first real Android coming from window phones and the iPhone 4
Okay so interesting find. If I tether my nexus s to my iPod my iPod can locate itself within 20 meters where as my nexus can't locate itself with about a huge margin error where I should be. My iPod gets GPS from my Nexus S giving off wifi
Does this mean it could be an android bug causing his problem ?
That's odd. It looks like Google knows where the phone is (err..where the access point with the ESSID of your phone is) but the phone isn't picking up on it.
There's a program on market called GPS Toolkit (something like that) that has an option to refresh your AGPS cache this may help you get a fix more quickly. If this doesn't work out, it may well be worth it to get the phone replaced. Oh...and if you're not using stock firmware....give that a try as well.
If none of that works, and you're not able to resolve your wireless issues, you may want to consider taking the phone back or RMAing it. This combination of issues sounds a bit strange.
- chris
Thanks again for the reply Chris.
It looks like I'm going to bring it back to stock how I got it and return it for an exchange or just wait or for another AT&T phone that is actually decent. By the way it is on the stock ROM just rooted.
If the replacement if I do get one issued still has the problems I am at lost then. I had tried GPS test from the market and the one you mentioned without any resolve to my problem

Please help!!! On 3rd Nexus 5, having same issues. Phone support is abysmal :(

I am having ongoing issues with the wifi on my Nexus 5. To the point I've received my 3rd one from RMA, but still have the exact same issue. At first I thought it may have been a hardware issue with the phone, so I RMA'd it. When I got my second and had the same problem, I started to not think it was a physical defect with the phone. The odds of getting two phones with the same issues would be astronomical. Now, on my 3rd, and still have the same issue. Every time I try calling and speak to phone service reps, they really don't know anything, and based on the questions they ask, or troubleshooting steps they suggest, lead me to believe they don't even understand the issue I'm trying to explain.
The wifi on my phone seems to "freeze", or stop working, stop scanning, something throughout the day. My day starts with my phone connected to my home wifi network. I leave for work, and I can watch my phone picking up random wifi signals on my drive. I get to work, and it picks up 8 wifi networks. None of which I've connected to. When I leave work 8 hours later, my phone is no longer picking up wifi signals, and won't scan for new ones. I get home, and it still says the 8 networks from work are in range, even though I'm miles away.
This is how my wifi list should look sitting in my living room. It has my network that it is connected to, as well as it picks up 4 of my neighbors networks.
This is how it looks sitting in my living room after getting home from work. Those are the 8 work wifi networks, which are miles away. It still says they're in range. You can see the last one cut off on the bottom, is my home one that says it's out of range.
I can hit the 3 dot option button, and choose "Scan", and it won't rescan. If the only issue was that it didn't pick up my network, I could see it possibly being an issue with my home network. But the fact that it still shows 8 networks that are out of range, as well as the fact it won't detect any network, mine or my neighbors, kind of rules out that it's an issue with my network.
Turning wifi on and off won't fix it. However, power cycling the phone will, or if I toggle airplane mode. But I shouldn't have to do that every day when I come home.
With my most recent Nexus 5, when I took it out of the box I didn't do a single thing to it, aside from turn it on, and manually put in the info to connect to my home network. Not a single app was downloaded, just to rule out it wasn't something I was installing on the phone. I absolutely love the Nexus 5, it's probably the best phone I've owned. But I am at my wits end with this issue.
Its probably not an actual fix, but I was having the same problems with mine, and I hate sending stuff back and play the waiting game over and over. So I got pissed off with wifi and just left it on LTE for a week or so and went back to wifi just to check up on the issue and it was gone.
Its been almost 3 weeks now and no problem, everything is working perfectly fine. LTE draining my battery was a pain thou but it paid off in the end somehow.
Sent from my Nexus 7 using XDA Premium 4 mobile app
I'd be happy with just about any fix, as long as it fixes the issue. LTE draining my battery wouldn't be an issue, I'd be more worried about my data. While I have "unlimited" data from AT&T, I get throttled after 5GB. Since I stream large amounts of music, I can blow through that rather fast. So I try to keep my phone connected to wifi as much as possible. But it definitely is something to suck up and try if I don't get a better solution. I have this cross posted just about everywhere I could think of.

[Completed] Vzw Motorola Droid Turbo doesn't stay connected to Vzw Network Extender SCS-2U01

Never posted here before, but I have a pretty specific situation and have heard this is the place to find the experts.
I just switched from a Verizon Samsung Galaxy S3 to a Verizon Motorola Droid Turbo 64gb. I have a Samsung SCS-2U01 Network Extender through Verizon because I am in a strange dead pocket for their network, as in I can barely get 1-3 bars of 1x normally and phones like to drop calls at my house. So, with my GS3 and my wife's Note 3, everything was fine and dandy, phones connect when you walk in the house, and stay connected.
When I just switched to the Droid Turbo, the phone connects to the Network Extender when I walk into the house (shows the little "house" emblem), but as soon as some Wi-Fi action takes place (which it automatically connects to as well), the little house emblem disappears, and I appear to not be on the Network Extender anymore. By the way, I do have the Extender configured via the website to allow our two numbers only to connect. Strangely, when I call #48 it says I AM connected.... weird.
When checking in the phone settings, I am in fact not connected anymore, and have -85 to -90 dBmW of 1x signal.
When I turn the Wi-Fi off, it reconnects to the Extender and I have -75dBmW of 3G and the house emblem appears again.
When I try to pull in an MMS message, it fails (having only 1x signal) and the phone sits there just getting hot, and PLOWING through battery.
I have seen a post on here about a similar issue that links the problem to Motorola's use of a single antenna for Wi-Fi and cell network. So, I understand the root of the issue being Motorala's decision to use a single radio chip.
My question is: is there another solution? Is there a way to force a sustained connection? Do I just need to get a different phone with two separate chips? The Samsung seem to handle it well, maybe the LG G3? Verizon seems stumped about this one, and will let me exchange until Jan 15. I figured I would consult here first.
I'm happy to provide any more info.
JR
Typically when on Stable wifi, Android does indeed turn off Cell Radio for Data connection so as to save Battery. However, in your case, being one common radio makes a double whammy. The phone must turn off Data in order to get on WiFi.
So in your case, although the phone's display won't show it, you still have got bars that'd let you make or receive calls while connected to WiFi. As to Texts, it could be deal breaker for you. I do believe Verizon needs to have Data Connection On in order to receive MMS or texts. In which case, this device is no good, especially considering the dead zone you are in. You *could* switch to Google Voice to send and receive texts but that's a workaround to be honest.
Last but not the least,please review Wi-Fi issue you might want to post there and get a second opinion from one of the Experts for your device.

Poor Wifi Issues?

Hey gang,
Any Note 5 owners experiencing any wifi connectivity issues? I've found that the connection becomes completely unresponsive if I lose a single bar of wireless signal, and even during regular usage with full signal, the wifi connection will just drop off and reconnect back to the access point. I took a Galaxy Note 2, a Nexus 6, and the Note 5 to one of the spots where 1 bar drops, the Note 2 and Nexus 6 have no issues and still get 120Mbit on Speedtest. The Note 5 just times out until I get the signal back up to full strength.
I've made sure Smart Network Switch is disabled, and I don't see anything to disable any Wifi optimizations so I'm guessing that isn't an option anymore.
Regards,
--Henry
I haven't had any issues with my note 5 so far... have you tried rebooting the router? Every week or two I have to do that with my router cuz of weird stuff like that.
dandroid7 said:
I haven't had any issues with my note 5 so far... have you tried rebooting the router? Every week or two I have to do that with my router cuz of weird stuff like that.
Click to expand...
Click to collapse
Unfortunately a router reboot does nothing, and I had a feeling it would do nothing since all the other devices are on wireless perfectly fine. Only the Note 5 has issues.
The router isn't a slouch either, it's an Asus RT-N66U so it's not some kind of cheapy wireless router
Bummer...
Yup major issues thought it was just me
Sent from my SM-N920T using XDA Premium 4 mobile app
WiFi issues here with an Asus router as well. My Nexus 6, Note 4, S6, and G3 are fine on 2.4ghz / 5ghz but my Note 5 seems sluggish on either speed and eventually drops out entirely until I cycle the WiFi connection
Sent from my SM-N920T
You would think that with Samsung being the reputable company they are, they would ensure their devices weren't plagued by these issues.
I'm on the fence about returning the note 5, the wifi drops out so much that I'm not going to settle with paying a big chunk of change just to have a faulty device.
Haven't seen any WiFi drops here. I rely on WiFi Calling while at the office and it held stable both Friday and today. Browsing seemed fine too.
I'm having the same issue. The connection doesn't drop, just becomes unresponsive. I have to toggle it to get it back.
Unfortunately, just because they're the same model does not mean the exact same parts were used to make them.
It may be that some phones were built with a router from a bad batch/supplier, while other sm920t are without the fault.
It may be worth a shot to do a warranty replacement. You can do it as many times as you need to get a properly working device, even. I dont think theres a charge, and if it is it's negligible. If you're the type to think you shouldnt have to pay for their mistake (like me...) you could probably convince customer service to credit the fee. Just remember to be nice... customer service is a crappy job, so you'd be surprised how far they'll go to help the people whom brighten up their day :-]
Sent from my SM-N910T using Tapatalk
somewhereslowly said:
Unfortunately, just because they're the same model does not mean the exact same parts were used to make them.
It may be that some phones were built with a router from a bad batch/supplier, while other sm920t are without the fault.
It may be worth a shot to do a warranty replacement. You can do it as many times as you need to get a properly working device, even. I dont think theres a charge, and if it is it's negligible. If you're the type to think you shouldnt have to pay for their mistake (like me...) you could probably convince customer service to credit the fee. Just remember to be nice... customer service is a crappy job, so you'd be surprised how far they'll go to help the people whom brighten up their day :-]
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
T-Mobile charges shipping on warranty swaps, which is usually around $6.95.
Sent from my SM-N920T using Tapatalk
I had gotten a replacement today, and it has the exact same Wifi connectivity issues. New device cannot maintain a stable connection. Even my old, crappy Galaxy S2X is able to hold a connection better than the Note 5.
It's really sad, I had high hopes for this device but it seems like Samsung completely dropped the ball on this one. Looks like I'm returning it and looking for an alternative.
I am connected at home and office - i do not experience any issues. I have terrible cell reception at my desk which is why I use the WIFI
HankChill said:
I had gotten a replacement today, and it has the exact same Wifi connectivity issues. New device cannot maintain a stable connection. Even my old, crappy Galaxy S2X is able to hold a connection better than the Note 5.
It's really sad, I had high hopes for this device but it seems like Samsung completely dropped the ball on this one. Looks like I'm returning it and looking for an alternative.
Click to expand...
Click to collapse
I dunno bud... my WiFi speeds are remarkably fast. I only pay for 75down/75up.
My WiFi seems to be working ok... I pay for 100 mbps down and 10 mbps up...
My wifi problems seem to have disappeared for now.
drbveb88 said:
I dunno bud... my WiFi speeds are remarkably fast. I only pay for 75down/75up.
Click to expand...
Click to collapse
Oh it's not that it's not fast -- it's extremely fast! The problem is that the wifi constantly drops, even in the same room as the router, the wifi drops connection and then reconnects, interrupting anything that I was currently doing.
Hmmm, that's no good. I haven't had that issue with the note 5. if I did have that issue, I would try to turn airplane mode on, shut down the phone and boot to stock recovery, wipe cache, reboot, turn wifi on and see if that helps - not saying it will, but if it isn't working right to begin with, it isn't going to make it any worse.
Just a thought...
Additionally, I have had that problem periodically ( not with the note 5 cut its only a few days old), though it usually affects multiple devices, not just one device at my house. When it happens, even rebooting the router and modem doesn't always help. There have been a few times that I have called my cable provider and they "re provisioned" the modem while I was on the phone with them. After that, the problem seemed to go away for many months. The issue was actually the cable modem, not my router.
I posted in the generic Note 5 thread on wifi issues. Im having the similar problems maintaining a stable connection on both work and home networks. Home 5ghz N wpa2 psk, work 5ghz N eap-fast/peap, and work hotspot 2.4ghz open. All networks exibit the same behavior, the note has trouble initially connecting, where it try and drops several times. A bit later it will show the popup that it connected to network name. Any queries seem to be extremely slow or time out. I have manually set my DNS servers to googles with no change in behavior. Wireless calling effectively doesn't work while this is going on. Im going to get a replacement phone tomorrow, but this seems more like a software or driver issue. My nexus 6 had no issues connecting to these networks. My note 4 did exibit connection stability problems on my home network, even though the AP is barely 15 feet away. Im heading to my Aptment in texas this weekend, I have ubiquti AC wireless APs set up there, will see if AC connectivity is at least solid.
Asus routers tend to not play nicely with Samsung devices unfortunately, I have an asus router as well and I have had multiple samsung devices that are unable to maintain a stable connection as well. Something that I have done to make it less annoying is turn off wifi power saving mode. If you don't know how open your dialer and dial *#0011# then go to wifi at the top right. Usually helps the issue. Also I only have my samsung devices connect to my 2.4ghz network instead of the 5ghz.

Various issues with Verizon V50

Folks,
I am curious if anyone else is having some of the issues I've been experiencing. I am not happy with this phone overall. I am having lots of problems with it:
- HotSpot - I originally found a hotspot issue with this phone, that took them a few weeks to resolve. But even after they've resolved it, I have other issues. The biggest is that after some period of time, my laptop will not get data through the phone. I've tried different laptops. The laptop shows that it is still connected to the phone's wifi but no data. The fix is to disconnect the laptop from the hotspot and then reconnect. This is an issue for me as I use this for work to provide customer demos. In order to get to my lab, I need to make 2 VPN hops. (1 into work and then 1 into my lab) When I disconnect and reconnect my laptop the hotspot, I have to go through all of that again. This problem only affects the connected device. So when the laptop stops "working", the phone can send/receive data just fine. If I kick off a speedtest, it looks good.
- GPS issues - The GPS accuracy seems to drift. Lots of times when I am using Waze, it has me in completely different places going in different directions.
- Phone issues - I drop calls often. I believe (but not 100% sure) that this happens when it uses wi-fi calling. (I just turned off wifi calling, so I'll see how it goes)
- Phone issues pt. 2 - Sometimes I get an error message "Mobile network is unavailable" and I cannot make or receive calls. A reboot fixes this.
Been a huge LG phone fan since the G2 (even loved the G4 despite the bootlooping), but this phone makes me want to throw it against the wall
Hello! You may want to turn off the default 5 minutes timeout. I think this is the problem. Check attached screenshots.
Inerent said:
Hello! You may want to turn off the default 5 minutes timeout. I think this is the problem. Check attached screenshots.
Click to expand...
Click to collapse
It's not turning off as I have the timeout set to Never Turns Off.
Thanks
I am having the same issue. People have told me that they tried to call me but phone never rang. It also rang on their end and then went to VM. So people assume that I got a missed call but I didn't.
I also at time show no reception. I would have to go into auto connection to network and then it starts working again.
This is really screwing up my business.
I have the same problem with missing calls (never rings) or I can't make a call. Also, sometimes I can hear the other person clearly but they can't hear me or I sound terrible on their end. However, I have an LG V30 (lurking here because I'm looking to buy a V50) so I don't think it has to do with the phone as much as it's Verizon's coverage. For the last 8+ months this issue has gotten worse in my area. I was thinking it was the phone, but I think it's Verizon.
Edit: Just in case it matters, I'm still on the original grandfathered UDP
I must clarify that this issue only pertains when I am home. For some reason, when I loose Verizon connection because the wifi is being used or a dead spot in my house. The mobile connection won't come back on until I manuallly have to reconnect.
I used to have Verizon fios at home and never had issues before but as soon as i switched to optimum this issue might be because of that.
Outside of my home, I don't have any issues with missed calls.
Sent from my LM-V450 using Tapatalk
No issues whatsoever on Korean models.

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