Nexus 4G and Airvana Compatibility Issues - Nexus S Q&A, Help & Troubleshooting

I have been reduced to using an Airvana in order to utilize my Sprint service. We have issues in my area and without it I have no signal at my house.
When the Airvana is in use it boosts the signal very well and the phone works great.
However, after a few hours the Airvana will begin blocking ALL my incoming and outgoing. I have had it actually appear to kill the radio ( I will have the bars and a little x, showing there is no network. I have also been forced to roam on Verizon.
This only happens on my Nexus and not on my wife's Epic. My Nexus has been swapped out and so has the Airvana. Despite swapping both of these devices out I experience the same problem. As soon as I unplug the Airvana the Nexus immediately goes back to normal. Very strange.
It seems like a compatibility issue between the Nexus and the Airvana. Has anyone else experienced this problem. Sprint has tried everything to address the issues but nothing works. I hate the idea of leaving the Nexus but I can't seem to find a way to make this work.

My airvana is always on and I don't get that issue with my nexus that sucks bro
Sent from my Nexus S 4G using Tapatalk

Rob had the same thing start happening today. So did plenty users on sprint forums i just went ahead and unhooked it but now my signal isn't nearly as bad so I'm not tripping. Resetting it did nothing and i can call out text and get text but incoming went to voicemail or a busy tone. Also my signal would
Flat out drop until a reboot.
Sent from my Nexus S 4G using Tapatalk

Related

[Q] Nexus S 4G - DATA DROPS

I have been having this problem with both of my Nexus S 4G ever since I got them 2 months ago.
My data drops out frequently and takes a while to get back up. If I have 4G enabled, then I have to manually reconnect it as it will not do it on it's own. This happens inside AND outside. Driving down the road or just standing in one spot.
I've tried all of the radios (basebands) and about 7 different ROMs and versions.
I've refreshed the data profile, PRL, and even tried the roaming Verizon PRL and Hybrid PRL.
Gone back to stock and tried everything from scratch. Still the same problem.
Dallas/Fort Worth Area
Network: Sprint
Baseband: D720SPRKE1
PRL Version: P:40447
I contacted Sprint and they just told me to update the profile & PRL.....
Any suggestions?
I'm not familiar with the CDMA nexus s, but are you able to change APN's? At one point I'd be able to connect to 3g (I have an I9020A), but every minute or so it would drop, so I fixed up the APN's for my carrier.
iv had a few data issues
forcing PRL and account updates has fixed it a couple of times
i'v bought used phones that iv had
to have sprint force update
im on LC1
[altho i cant tell any significant difference here]
and my prl is 61086
[a business account]
im currently on slim
make sure your mobile network
is set to roam
is not set to home only
Am I the only one with this problem? As I'm typing this I lost data but still had 3 bars. I never drop calls but only data.
Help please. This is driving me nuts.
Sent from my Nexus S 4G using xda premium
andrewddickey said:
Am I the only one with this problem?
Click to expand...
Click to collapse
no
i go thru periods of it acting bizarre
try disabling wifi and reboot
this USUALLY fixes mine till wifi is re-enabled
and i drop the sprint connection a few times
riding around
it then fails to re-acquire the IP address.
look in your status and see if you still have an IP
when your data fails
fwiw
I never use Wi-Fi. Ever.
Happens while using both 3G and 4G.
Sent from my Nexus S 4G using xda premium
4G is worthless here...
i dont even bother with the switch
does it do the same thing if you disable 4G?
I almost always have to use 4G (if possible) since 3G speeds are slower than dial-up.
I've tried rebooting and leaving 4G off, and still the same. Even tried going back to Gingerbread.
Sent from my Nexus S 4G using xda premium
andrewddickey said:
I almost always have to use 4G (if possible) since 3G speeds are slower than dial-up.
I've tried rebooting and leaving 4G off, and still the same. Even tried going back to Gingerbread.
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
If going back to GB doesnt help, maybe it is hardware related?
---===:::Greetzz, jojoost:::===---
Sent from my iPad using Tapatalk HD
This is happening with BOTH of my NS4G.
Possibility that BOTH have hardware defects?
Do a profile and prl update
Hit the thanks button if i helped
R0M CHEF said:
Do a profile and prl update
Hit the thanks button if i helped
Click to expand...
Click to collapse
In the original post, I stated that was one of the things I've done.
have you checked to see if you have an IP address
when data fails?
mine shows "unavailable" when it's wonky
and wont re-aquire till i reboot.
i'v seen this on 2 phones
off and on including on oem 2.3.7
fwiw
andrewddickey said:
Am I the only one with this problem?
Click to expand...
Click to collapse
I have the same problems. From what I understand, its a problem with the hardware. I can confirm that's probably the case, because I've tried many different ROMs (stock, cm, etc...) and they all have the same radio issues (3g/4g and wifi)...
I have an NS4G in the DFW area and haven't seen the issues you're reporting. I'm currently on 4.0.4 with D720SPRLC1 baseband. Maybe I'm just lucky and have a good signal at work and home. It's very rare that I find an area of DFW where I don't get any data signal at all. Not sure what to suggest.
I get random drops too and i hate it. My 3g speeds are fairly good even above 1 mbps. Highest i ever got on 3g was 1.51 mbps
Mine will lose data if I'm in a coverage free area for an extended period of time, when I'm back in range 3g icon will show up just never reconnect. A reboot fixes it
Certain Areas
There are certain areas where I live that data just disappears. Although this is just a network thing I believe. It's weird though when I am driving it's like a 10 second drop and then all is good. Hope you get a solid fix!:victory:
Backup 4g Partition
REMOVED - was a bad idea.
I've actually replaced BOTH of the phones with brand new NS4Gs and they shipped with ICS.
Still the same problem.
This is driving me nuts. I was driving and trying to download Maps for the new phone from the Play Store and it took 6 tries. Kept saying RETRY.
What I've come to believe is happening is:
When 4G connects, 3G disconnects. When 4G drops (which is does frequently), 3G has to reconnect.
***Is there a way to keep 3G "on" in the background while 4G is connected?*** Maybe a way for the radio to transition back and forth?

Nexus 5 dropping me off Network ??

So I got my nexus 5 on Friday and its perfect none of the mentioned defects was having some small issues with the notification light but that's all. However I noticed once a day since getting it I go to use my phone and it says emergency only / Rogers and I won't be able to make calls or receive calls. Anyone else experiencing this problem ?
Sent from my Nexus 5 using xda app-developers app
I'm on Bell and for some reason sometimes I'd have no signal out of no where then it'll jump back to full bars the next second... Really annoying unless this is a normal thing for the Nexus 5
Sent from my Nexus 5 using xda app-developers app
I'm on Rogers and I get this too. I usually fix it by going into network mode and change it to 3G and back to LTE immediately.
I still get incoming calls even though I can't dial out until I do the above change.
Its network problem not the nexus 5
Sent from my Nexus 5 using Tapatalk
I have the similar problem i'm on rogers and if the signal gets weak it will show signal strength in the home screen, i can surf the internet(data), but will not send text messages or make calls, if I try to make a call it say "cellular network not available", if i turn air plane mode on then off it reconnects right away. this has never happened with my GE Galaxy S4
benetton said:
I have the similar problem i'm on rogers and if the signal gets weak it will show signal strength in the home screen, i can surf the internet(data), but will not send text messages or make calls, if I try to make a call it say "cellular network not available", if i turn air plane mode on then off it reconnects right away. this has never happened with my GE Galaxy S4
Click to expand...
Click to collapse
I have the exact same issue guys, I hope that it has nothing to do with our nexus 5's.
im getting this error too. darn! its not normal for a phone to be like that. never happened to my previous one.
there must be something wrong with the phone.
im on Fido.
but its only happening to canadian network? weird.
maybe they're torturing people who didnt buy from them? lol
It looks like I have a similar issue.
My connection sometimes gets lost. Some sort of hiccup when connected to mobile network.
No issues found on WIFI
I'm on a hspa network in Canada and wanted to report that I get worse reception with the N5 than I did with my Galaxy S2. I hope it is easy fixable with a new modem flash or other update.
Just wanted to contribute in case there is anyone working on this and wanted some more info.
I had to change my data plan because, according to T-Mobile (US) it was not compatible with the phone. I could get emails and SMS text messages but could not get Internet data services (kept being prompted to log onto the network and presented with the T-Mobile logon screen). Lost my unlimited data, which I was grandfathered into (but found out that they were throttling me at 5 GB which I don't usually hit). I knew they would eventually make me change my plan anyway and was able to get a new 4.5 GB plan at the same price. Since T-Mobile will be offering this phone very soon (tomorrow? they're taking pre-orders now), I guess a lot of long-time customers will be pushed off their unlimited data plan.
I have the same problem!! It's really annoying - mine gets dropped every 2-5 mins! Is there a way to fix it? Is it the N5 or Rogers network?
I have the same problem in Belgium:
https://productforums.google.com/forum/m/#!msg/nexus/T5ey4dttBOA/v9OaGzPxESwJ
Sent from my Nexus 5 using xda app-developers app
scutie88 said:
I have the same problem!! It's really annoying - mine gets dropped every 2-5 mins! Is there a way to fix it? Is it the N5 or Rogers network?
Click to expand...
Click to collapse
If you are constantly getting poor signal it might be the handset. If you have good signal, and can use data, but have "Emergency calls only" instead of a carrier name, it's probably a carrier issue.
I am on Fido and have randomly had the same problem. There's another thread somewhere, and most if not all people reporting the problem are Rogers/Fido customers.
trendiggity said:
If you are constantly getting poor signal it might be the handset. If you have good signal, and can use data, but have "Emergency calls only" instead of a carrier name, it's probably a carrier issue.
I am on Fido and have randomly had the same problem. There's another thread somewhere, and most if not all people reporting the problem are Rogers/Fido customers.
Click to expand...
Click to collapse
right here man
http://forum.xda-developers.com/showthread.php?t=2525583
good point though... i don't see anyone from other canadian carriers complaining.
I also have this problem. I am on Fido in BC. Sometimes it will completely cut off the network signal from full bars to no service, similar to no sim card installed. It goes back to normal in about 5-6 seconds by itself but its definitely annoying.
SeraldoBabalu said:
right here man
http://forum.xda-developers.com/showthread.php?t=2525583
good point though... i don't see anyone from other canadian carriers complaining.
Click to expand...
Click to collapse
There were some bell users complaining about it in the other thread as well
Sent from my Nexus 5 using xda app-developers app
yeah its the phone and not the network, I switched my Rogers sim to my old phone and get full bars
I too am experiencing this and i'm in the UK. Just wanted to let you know that this may be more widespread thank we think.
Same issue with Tmobile
definitely the phone and not the carrier. I have a samsung galaxy s2 and n5 and it only happens on n5. Both on tmobile in portland oregon
phishncode said:
definitely the phone and not the carrier. I have a samsung galaxy s2 and n5 and it only happens on n5. Both on tmobile in portland oregon
Click to expand...
Click to collapse
It is a software issue. I switched to a different ROM and kernel.
Cataclysm ROM and bricked Kernel.
So far, the connection is solid with this combo.

[Q] Signal drop/No service

Just wondering if any one else gets this, sometimes my signal just drops out and I get no service.
Then it comes back it does not happen all the time, I live in a big city Leeds infact so signal is quite strong.
Just wondering if it could be a fault with the phone?
Thanks
I've noticed it happens to me too.
Tony_YYZ said:
I've noticed it happens to me too.
Click to expand...
Click to collapse
I was wondering if its my device because I live in the city and the signal is excellent around here, my other phone HTC sensation never had this problem. Was concerned it could be software/hardware problem possibly.
Sent from my Nexus 5 using Tapatalk
bassist9 said:
I was wondering if its my device because I live in the city and the signal is excellent around here, my other phone HTC sensation never had this problem. Was concerned it could be software/hardware problem possibly.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
It's likely the radio software.
Tony_YYZ said:
It's likely the radio software.
Click to expand...
Click to collapse
Right I see could this possibly be fixed in next update you think?
Sent from my Nexus 5 using Tapatalk
bassist9 said:
Right I see could this possibly be fixed in next update you think?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
It is definitely possible.
I'm on AT&T and have the correct APN settings and have called AT&T with my IMEI. I have significantly worse signal than with my HTC One X. I am not comparing bars to bars, but rather where the signal drops completely. In places where I had low signal but still connected I now have nothing.
Straight talk using at&t Sim and notice radio drops..
Sent from my Nexus 5 using xda app-developers app
T-Mobile on stock ROM i had my first signal drops.
I was fine (or at least never noticed them) from the time i got my phone (day one) without any drops here in orlando.
Drove over to Tampa/Venice Beach area this past weekend and noticed some drops. Had about 6 drops according to my battery stats in 2 days. i had good to excellent coverage the entire time except when it would drop comlpetely (outline of signal bars)
would connect in a couple seconds, but i noticed over night, it would drop for a pretty large amount of time (like 10-15 minutes at a time.)
Mmm defo seems like were all having the same issues, wonder what it could be
Sent from my Nexus 5 using Tapatalk
I had this issue too, and here's how I fixed it:
By default LTE is enabled, meaning the phone will periodically scan for a LTE network. If you're in a big city, you're likely to find one. Your phone will attempt to connect. However, it fails, meaning it will have to rescan the HSPA bands to connect back. That results in a few seconds of no service. Why can't it connect to LTE? Because by default, the APN is not the LTE APN, for Rogers at least. I'd assume AT&T would be the same. You can test this by dialing *#*#4636#*#*, selecting phone info, and selecting LTE only. You'll see that there is no service. I tested this in an area I knew had great LTE coverage, and that led me to the conclusion that it's LTE causing the signal drops.
So how to fix? Simple, just change your APN to the LTE APN for your carried. To do that go to Settings -> More -> Mobile Networks -> Access Point Names. If you're experiencing this issue on Rogers, change the APN field to ltemobile.apn. If you're on another carrier, you'll have to search for their LTE APN configuration.
After doing this your phone should start connecting to LTE again, and you won't get those annoying signal drops.
PaulGoogle Employee
Nov 20
A few days ago I let you know that we'd be reaching out on email to some of you for some additional bug report data. I'd like to thank everyone who responded to our email -- the bug data you sent in has been helpful to us in tracking this down.
This is looking like a software issue on our side, and we're investigating a fix.
Click to expand...
Click to collapse
So yeah the next update will probably fix the issue. It's not so bad in the meantime, Lightflow sill notify you that your nexus has lost signal, and you still get the internet and incoming calls.
We're not alone. Supposedly Google is "aware" of the issue.
i've hcanged my setting from '4g' to '3g' to see if i notice a difference (hopefully will) then when 4g is released or i get a 4g sim, can move it back up
Yes, I'm having issues too. The real problem is the fact that I have a Wilson cell booster in my home (supposed to have up to 5000 square foot range) and my n4 had full bars most everywhere inside. With my n5 It shows 1 to 2 bars if I'm lucky and quite often drops to none! The only way to get full bars Is to stand right under the indoor antenna. Not impressed, and I sure hope this is fixable!
sent from my next gen N7
I hate to revive a dead thread, but I was wondering if people were still having problems. Once or twice during the day that I can see I will lose signal for a few seconds only to have it reconnect. Running 4.4.2 so the latest update did nothing to help the problem as far as I can see and I have messed with my APN settings. On AT&T. The Google thread seems to have a lot of different problems on the same thread, and it is a bit unclear if people are still having this problem. This is very annoying for such an otherwise spectacular phone. Thanks and sorry again for reviving the thread... :fingers-crossed:
gidgiddonihah said:
I hate to revive a dead thread, but I was wondering if people were still having problems. Once or twice during the day that I can see I will lose signal for a few seconds only to have it reconnect. Running 4.4.2 so the latest update did nothing to help the problem as far as I can see and I have messed with my APN settings. On AT&T. The Google thread seems to have a lot of different problems on the same thread, and it is a bit unclear if people are still having this problem. This is very annoying for such an otherwise spectacular phone. Thanks and sorry again for reviving the thread... :fingers-crossed:
Click to expand...
Click to collapse
Actually, there have been several threads on the issues associated with this (emergency calls only, missed calls, no signal,etc.). Ongoing and unresolved for some.
wideasleep1 said:
Actually, there have been several threads on the issues associated with this (emergency calls only, missed calls, no signal,etc.). Ongoing and unresolved for some.
Click to expand...
Click to collapse
Appreciate the speedy reply. Hope Google gets on this fast. I also have LTE connection issues which has plagued both this and my original device so I am pretty sure its a radio issue. The phone loves to stay on HSPA+ even when there is a decent LTE connection: it's last in the pack to connect to LTE and first to disconnect when compared to others on AT&T.
gidgiddonihah said:
Appreciate the speedy reply. Hope Google gets on this fast. I also have LTE connection issues which has plagued both this and my original device so I am pretty sure its a radio issue. The phone loves to stay on HSPA+ even when there is a decent LTE connection: it's last in the pack to connect to LTE and first to disconnect when compared to others on AT&T.
Click to expand...
Click to collapse
My N4 with a combo radio sticks to LTE a tad better than my N5 with stock radio. Sadly, morrislee hasn't fiddled and combo'd N5 radios, and I'm not sure they've been tested and sussed out like the N4 radios. Citing the fact some with issues have flashed all the radios so far with minimal success means we wait for Qualcomm, after Google kicks them in the you know where.
wideasleep1 said:
My N4 with a combo radio sticks to LTE a tad better than my N5 with stock radio. Sadly, morrislee hasn't fiddled and combo'd N5 radios, and I'm not sure they've been tested and sussed out like the N4 radios. Citing the fact some with issues have flashed all the radios so far with minimal success means we wait for Qualcomm, after Google kicks them in the you know where.
Click to expand...
Click to collapse
Hopefully Google kicks hard and fast . Multiple times if needed. Thanks again for the speedy and enlightening replies. Much obliged.
Sent from my Nexus 5 using Tapatalk

[Q] Can't make or receive calls

Started a couple days ago, using straight talk AT&T sim on my nexus 5, Data and text messages work fine, but whenever I try and make a phone call the signal drops completely and calls won't connect. People been telling me when they try to call it goes straight to voicemail. I'm running stock rom. Any suggestions? Straight talk and Google both with no help.
Have you tried a different sim card from like a friends phone to make sure its not the phone itself? You can also try to call ATT to see if its on their end.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Swapped sims with my wife. Mine worked on her phone hers didn't on mine. Think it might be a hardware issue on my phone and I got it on Craigslist so I think I'm screwed
Sounds like it definitely is a hardware issue now or something with the Sim tray. Sorry to break it to ya. Hopefully you can work something out with the guy on Craigslist.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Thanks. I have had the phone for about 4 months with no issues. I K of its not the sim tray because I still get data and texts and I can receive calls sometimes if I have dull reception somewhere. It just started all of a sudden, pretty frustrating
I just the same issue today as you. It was a ROM issue. I was on PA. I switched to aokp for now.
Sent from my Nexus 5 using XDA Premium 4 mobile app
backside floaters said:
Started a couple days ago, using straight talk AT&T sim on my nexus 5, Data and text messages work fine, but whenever I try and make a phone call the signal drops completely and calls won't connect. People been telling me when they try to call it goes straight to voicemail. I'm running stock rom. Any suggestions? Straight talk and Google both with no help.
Click to expand...
Click to collapse
I had this issue on the stock, unrooted ROM after about 4 months as well. I think the cache partition was corrupted. You can try wiping this in recovery and see if the problem fixes itself.
I didn't think of just wiping the cache, so instead I did a factory reset by unlocking the bootloader and everything cleared up.
Now I wipe the cache partition roughly once a month and the phone runs like a champ. Also I use sdmaid to clear the device from junk that accumulates over time.
Sent from my Nexus 5 using Tapatalk
_jordan_ said:
I had this issue on the stock, unrooted ROM after about 4 months as well. I think the cache partition was corrupted. You can try wiping this in recovery and see if the problem fixes itself.
I didn't think of just wiping the cache, so instead I did a factory reset by unlocking the bootloader and everything cleared up.
Now I wipe the cache partition roughly once a month and the phone runs like a champ. Also I use sdmaid to clear the device from junk that accumulates over time.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Thanks for the help, but I already did a factory reset with no success. Data works fine on LTE but if ibtryvswitching to 3g or 2g signal drops as well. If I have full signal it will connect but anything in less it doesn't connect the calls.
Flash factory images then.
Sent from my Nexus 5 using Tapatalk
This happened to me on my non rooted N5 with 4.4.4. Disabling Wifi and/or LTE sometimes allowed a single SMS to get through, but then the problem resumed.
I fixed it by booting into recovery and wiping the cache partition. For some reason that took a long time (about 5 minutes) but eventually it finished and when I rebooted it was all good.
I'd try the wiping the cache and reflashing the radio.
I had a similar issue first week of owning the phone any time I sent a text I lost service until I rebooted.
From what I've read some N5's don't like the 4.4.4 radios. Mine likes 4.4.4 but couldn't pick up a signal if it had a 50ft antenna with 4.4.3 radio.
Sent from my Nexus 5 using XDA Free mobile app
Nexus 5 Not making or receiving calls
backside floaters said:
Started a couple days ago, using straight talk AT&T sim on my nexus 5, Data and text messages work fine, but whenever I try and make a phone call the signal drops completely and calls won't connect. People been telling me when they try to call it goes straight to voicemail. I'm running stock rom. Any suggestions? Straight talk and Google both with no help.
Click to expand...
Click to collapse
I just had this almost exact same scenario. I started having problems with signal dropping using CM12 nightlies (late April 2015) then eventually I switched over to a NET10 because T mobile was not cutting it to begin with. After the problem persisted on an ATT Sim card with NET10, I started flashing different ROMs. Signal seemed to be more stable and everything was fine for a while. After a few days I was no longer able to make or receive calls.
Eventually I did a complete factory image (still didn't work)
Flashed a 4.4 radio image (didn't work immediately, but the next morning it seems to be working as of now)
I probably could have skipped the hours of trouble shooting if I would have (found this thread first) and just tried flashing different radio images. Or maybe it was the series of other steps combined...not really sure.
Good luck and hopefully this helps the next person going through this mess. Oh and don't event waste your time calling NET10/Straighttalk customer service.
*EDIT* Above did not solve my problem, I actually had to fix the physical radio connections which came loose.
same problem
Hey guys having the exact same issue. Dropped my phone hard and then all of a sudden I cannot make or receive ant calls with my carrier dialer. I can send and receive texts, use LTE data , Wi-Fi. When I place a call, it is silent for about 10 seconds then drops the call. When people call it is silent for 15 seconds, then voicemail.
Called google, said it is out of warranty and LG would have to repair it for $150 just to see the phone.
Have done a cache wipe and factory reset. Is this most likely a hardware issue that I need to open the back for ? Little bit of a tech noob but can work my way around things. Any help is super appreciated as I love my N5 32G and don't have the money.
Same issue that I had, just remove the back and reattach/secure the radio wiring. It's on the left side and rubs parallel to the battery. It was a petty quick and easy fix.
Sent from my Nexus 5 using XDA Free mobile app
kgtgv4 said:
Same issue that I had, just remove the back and reattach/secure the radio wiring. It's on the left side and rubs parallel to the battery. It was a petty quick and easy fix.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
So I took the back off and looked at the cables and they were both connected. I took them off anyways and reconnected them. Didn't see anything surprising to my eyes at least. The only thing I did find out was that LTE is the only setting that I can't use data and texts on. 3G and 2G say no cellular network detected. Do I maybe need to replace the antenna cables ??
mac_attack10 said:
So I took the back off and looked at the cables and they were both connected. I took them off anyways and reconnected them. Didn't see anything surprising to my eyes at least. The only thing I did find out was that LTE is the only setting that I can't use data and texts on. 3G and 2G say no cellular network detected. Do I maybe need to replace the antenna cables ??
Click to expand...
Click to collapse
Hmmm. I don't think the cables would be bad. I would just make absolute sure that they are staying attached after you re-assemble your phone. I even put a small piece of tape over the end that I noticed was loose. If that doesn't work then I think we had different issues with the same symptoms.
I'm having this same issue. Three weeks now, unable to make or receive calls. SMS and data work fine. Wifi works. LTE works. When I switch to 3G or 2G there is no connection and T-Mobile doesn't appear in the list of networks. The SIM card works fine in another phone so it must be an issue with the device.
Tried everything on the software and settings side, flashed different ROMs, flashed different radios including stock. No change whatsoever. I completely disassembled and reassembled the phone. Nothing was loose or looked broken, all contacts seem to be making contact.
I do vaguely recall dropping the phone recently, so I guess that must have been it. The only other possible cause was that Google Play Services was auto-updated the day before I noticed the problem. Of course that is unlikely to be the cause but just mentioning it in case anyone else had this issue starting around Oct 23, 2015.
As much as I hate to do it, I guess I'll have to get a new phone. Just no other solution I can see unfortunately.
For anyone finding this posting through Google, currently there is no VoLTE (Voice over LTE) support in the Nexus 5 on T-Mobile. If that is available when you're reading this, then you might look into enabling VoLTE and seeing if you can make voice calls using that. Based on my reading it seems like VoLTE is a software update (perhaps requiring the provider to support the device as well), but the consensus seems to be that VoLTE on Nexus 5 on T-Mobile is unlikely to happen. But they support it on the Nexus 6, so maybe there is some way it can be done on the Nexus 5. Also Wifi Calling on T-Mobile is not available for the Nexus 5. The consensus there is that the stock Google/T-Mobile ROMs are unlikely to ever add Wifi Calling support for the Nexus 5, but perhaps CM 13 or Android Marshmallow do or will have Wifi Calling support built in, so there may be some possibility of getting Wifi Calling using those.
Did you try checking the cell antenna? That was my issue, I just tapped it back in place and my N5 has been fine ever since.
kgtgv4 said:
Did you try checking the cell antenna? That was my issue, I just tapped it back in place and my N5 has been fine ever since.
Click to expand...
Click to collapse
If you mean the ones with the long wires, then yes, I checked those. Actually I checked pretty much everything inside the phone. According to this excellent disassembly video: youtube dot com/watch?v=OPuCmfhzgbg , there are lots of antennas and antenna contacts. So many that he doesn't get to all of them until 20 minutes into the video. But still, I checked all of those and they looked ok. There must be some damage somewhere, just too small for me to spot. He also identifies "external test ports" for some of the antennas. I don't know how those are used or if they would be useful to debug this issue, but for anyone else experiencing this, you might try looking into those.
Help
backside floaters said:
Thanks. I have had the phone for about 4 months with no issues. I K of its not the sim tray because I still get data and texts and I can receive calls sometimes if I have dull reception somewhere. It just started all of a sudden, pretty frustrating
Click to expand...
Click to collapse
I'm having the same problem on my Nexus 6 and don't know what PA is and how to change it

Randomly missing calls and texts. Help please

So the title pretty much sums it up. I have a rooted sprint nexus 5 running stock 5.0.1. And I'm a still randomly missing calls and texts. Phone doesn't ring. Missed texts and missed call notifications don't appear until rebooting the phone.
I know this was a problem with 4.4 on the nexus 5 but I thought 5.0 was supposed to fix this. Am I do in something wrong? Help would be much appreciated.
Check your network
I'm having the same problem
I have had a Nexus 5 for the last year. It was a great phone but did miss some calls, but had good reception. I recently broke that phone and purchased a newer one. The reception is awful. I had to buy a microcell booster just to work it in my home where I didn't have to before. If the phone has one bar you can't receive or send calls. If it has two bars it's a crap shoot. Often times when I call there will be two bars and as soon as I press send to call someone the phone drops to no bars. Is this a software or phone or hardware problem?
My issue seems to be receiving texts and calls while on wifi. If so, I will get texts really late, or out of order. With phone calls i just may note receive them at all, nor get a missed call or voicemail notification. I've heard some peopl say that the issue an LTE one and switching to 3G helps the problem but I've found that recently that is not the case. If I am on wifi my sprint nexus 5 just cant seem to get it right...
For Sprint, there could be issues with the signaling for voice/sms when on LTE since the N5 is a single radio for everything. Another thing it could be is the modem version. Also if you got a replacement it's possible the connections are just loose inside or one of them is disconnected for the antenna.
I'm on sprint too and I get the notorious double texts has to be something on sprints end
Sent from my Nexus 5 using XDA Free mobile app
Sorry to necropost, but i'm reviving this to see if anyone else is still having the same problem??? Has this been fixed on Android 5.1 or 5.1.1 ? There has to be a better solution than having to be on 3G and keeping wifi on only when phone is awake. Help or advanced knowledge of the problem would be appreciated.
Its Sprint, it sucks
Sent from my Nexus 5 using Tapatalk

Categories

Resources