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Help screen cracked

I dropped my new (3days old) and my screen cracked, no insurance, need to know where to get a new screen. Thx in advance
Sent from my SAMSUNG-SGH-I897 using XDA App

I dont hAve my captivate yet.
But im curious about this as well.

A member on here has ordered one
http://forum.xda-developers.com/showthread.php?t=745467
teardown guide
http://forum.xda-developers.com/showthread.php?t=740022&highlight=teardown

LCD problem

Currently have a patch of bluish dead pixels on the phone. Does the warranty cover this?
Sent from my Milestone using XDA App

I'd say it depends on the warranty and the provider of it. It sounds like a plain old case of hardware failure, so as long as you didn't deliberately smash it or dent it (requiring accident or "stupid user syndrome" coverage which some warranties don't cover), you should be fine. Best to look up your specific IMEI with Motorola (http://servicemyphone.motorola.com/iden/support/showUnitSearch.do?singleUnitSearch=true) and see what your warranty details are, if any, from there.
As for your provider's warranty (if applicable), we'd have no idea without knowing who or how long you've had your phone for.

spectacle said:
Currently have a patch of bluish dead pixels on the phone. Does the warranty cover this?
Click to expand...
Click to collapse
IIRC there is was another thread somewhere in XT720 General where some people had seemed to have luck fixing bluish pixels.

Yea Motorola will fix it. I sent mine back a couple months ago for this, and I'm bout to send it back again. Mines getting bad. I cant see the time or battery. And theres a giant line. Its growing. Like mioz said there's a fix. But it involves a bunch of freezer bags and a freezer. And it only worked temporarily for me tho.
Sent from my XT720 using XDA App

Thanks for all the replies!
Hope they will honour the warranty as it is within a year. Mines from Singapore btw
Sent from my Milestone using XDA App

Yes I actually got mine fixed, well almost fixed, i still have 2 concentrations of the blue dead pixels on top and below, but doesn't bother me that much.. all of the lines and spots all over the screen were gone. Yes it involves putting your phone in the freezer. LOL.. Seriously thouhg it does.. hehehe!!

spectacle said:
Thanks for all the replies!
Hope they will honour the warranty as it is within a year. Mines from Singapore btw
Sent from my Milestone using XDA App
Click to expand...
Click to collapse
Yea they do takes 3-4 days though...

Yes, Motorola will help you replace the LCD screen for free if you are still under warranty. I sent my phone in last month, and they even helped me replace the led lights at the bottom (didn't ask for it but they said it was uneven so they decided to do it).
Sent from my MilestoneXT720 using XDA App

Just returned from the service center. It said its not covered under warranty. They said its probably due to misuse!
eejin2 said:
Yes, Motorola will help you replace the LCD screen for free if you are still under warranty. I sent my phone in last month, and they even helped me replace the led lights at the bottom (didn't ask for it but they said it was uneven so they decided to do it).
Sent from my MilestoneXT720 using XDA App
Click to expand...
Click to collapse

http://forum.xda-developers.com/showthread.php?t=1144956
its exactly what it looks like in this thread. and they are not honouring it! should i go again?

Just tell them some crap saying that you didn't do anything, or that you were just using it for a few hours and suddenly the dead pixels appeared.. haha.
Sent from my MilestoneXT720 using XDA App

spectacle said:
Just returned from the service center. It said its not covered under warranty. They said its probably due to misuse!
Click to expand...
Click to collapse
Pop it in the freezer bud.. worked for me.. lol..
Sent from my FUSIONideos using XDA App

Scratch or streak? Seen only from angle

Hi guys,
I'm new to the community but hope to be part of it!
Anyways I used to be an iphone user but switched to the skyrocket and love it! Its been about 3 weeks and everythings been great. I actually decided not to use a screen cover and have gotten no scratches thus far.
However today i noticed under a bright light theres two horizontal whitish lines on my screen, both near the top each only going half way across the screen. I can see it most clearly under bright light and almost not at all under a regular light and if I look at my phone at an angle (from the bottom to the top or vice versa) It looks more like a smudge (that cant be rubbed off) than a sratch because it looks thicker than a scratch, almost a discoloration. However it looks fine with the screen on. What could this be? Should i be concerned or go to the Att store? Thx guys!!
Sent from my SAMSUNG-SGH-I727 using XDA App

First of all Welcome to Android and xda Community. I think You should check this out. It will help you alot and its must read in order to survive and learn more stuff.
Now at your problem. When you rub your hand do you feel anything on the screen? like thin scratch?
henwy said:
Hi guys,
I'm new to the community but hope to be part of it!
Anyways I used to be an iphone user but switched to the skyrocket and love it! Its been about 3 weeks and everythings been great. I actually decided not to use a screen cover and have gotten no scratches thus far.
However today i noticed under a bright light theres two horizontal whitish lines on my screen, both near the top each only going half way across the screen. I can see it most clearly under bright light and almost not at all under a regular light and if I look at my phone at an angle (from the bottom to the top or vice versa) It looks more like a smudge (that cant be rubbed off) than a sratch because it looks thicker than a scratch, almost a discoloration. However it looks fine with the screen on. What could this be? Should i be concerned or go to the Att store? Thx guys!!
Sent from my SAMSUNG-SGH-I727 using XDA App
Click to expand...
Click to collapse

Thanks so much! I'll def take a look. I dont feel anuthing where the marks are. It's almost as if its under the glass. What could it be?
Sent from my SAMSUNG-SGH-I727 using XDA App

I know some ppl had screen problem in galaxy line so thats may be y you see the screen. If you are not rooted take it to ATT and get new phone for it. If you are rooted unroot it using odin here.
henwy said:
Thanks so much! I'll def take a look. I dont feel anuthing where the marks are. It's almost as if its under the glass. What could it be?
Sent from my SAMSUNG-SGH-I727 using XDA App
Click to expand...
Click to collapse

Hmm okay, ive read a out those problems too, those lines were seen when the screen was on right? I see mine when the screens off :/. Also im not sure where my box is, is that going to be a problem if i have to exchange? Thanks!
Sent from my SAMSUNG-SGH-I727 using XDA App

NO it won't be problem. I hard bricked my phone so when i went to att they just did phone swap. If you want everything replaced than you must have everything.
henwy said:
Hmm okay, ive read a out those problems too, those lines were seen when the screen was on right? I see mine when the screens off :/. Also im not sure where my box is, is that going to be a problem if i have to exchange? Thanks!
Sent from my SAMSUNG-SGH-I727 using XDA App
Click to expand...
Click to collapse

Is probably a thing scratch, I have a few. I'm not sure how I scratch it, I've never drop the phone or anything like that
Sent from my SAMSUNG-SGH-I727 using xda premium

I've had lines like that on both my Skyrocket and my Captivate. Not sure if they're the same as yours, vertical lines that look like scratches, but when I clean them with an alcohol pad they go away.
Sent from my SAMSUNG-SGH-I727 using xda premium

Cant ever go wrong with alcohol
Sent from my Transformer TF101 using xda premium

[Q] Help! My Galaxy seems ruined !

I bought a Galaxy S Glide (I think the same as the Blaze) from an outlet in Hong Kong on import from Canada (on boot it says "Rogers" so I can assume it's from Canada).
After using it for a week it suddenly stopped using the network and said that I need a lock code.
I went back to the shop where I bought it and they said they couldn't do anything immediately and would I like a replacement, which seemed like a nice thing to do.
However, after a couple of days I notice a glitch on the screen happen a couple of times.
I refused to believe it was a big problem (because it was my new phone right!) within a week the screen started to totally crash to the point that it would freeze in the boot up process.
You can see a picture attached of how the screen looks after I managed to do a hard reset.
When it starts to go like this, you cant do anything with it.
The guy at the shop wont change it or refund it, he claims I dropped it.
Samsung Hong Kong don't support it because it's from Canada and the only shop that knows what to do with it is the guy that sold it to me.
I'm taking the guy to the small claims court, but I'd rather have a fixed phone.
Any ideas please?

That's not the Blaze but seems like a mytouch I have that got water damaged and the screen started turning off when I pulled out keyboard. So check that if not maybe screen is messing up or a connector perhaps
Sent from my Galaxy Nexus using xda premium

I don't know where to post this question then
I asked this question once already in another thread and they recommended I ask here, I don't know.

hkcharlie said:
I asked this question once already in another thread and they recommended I ask here, I don't know.
Click to expand...
Click to collapse
Check the model number under the battery also check the while stickers to see if they are red because if they are activated the. The phone is water damaged and is probably hardware detective
Sent from my Galaxy Nexus using xda premium

erikmm said:
That's not the Blaze but seems like a mytouch I have that got water damaged and the screen started turning off when I pulled out keyboard. So check that if not maybe screen is messing up or a connector perhaps
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
It could be my touch or the blaze relay. Good luck
Sent from my GT-P3110 using xda app-developers app

That would be the captivate glide
Sent from my SAMSUNG-SGH-T769 using XDA Premium HD app

repost?
can I move this thread to another part of the forum, or should I re-post it again ? (I can't see an option to)
ps: thank for your help
signed ...... worried to multiple post the same thing (sorry)

[Q] nexus s yellow stain issue and warranty?.plz help guys

I have a nexus si9023 and purchased from Vodafone on 6/11/2011.it has yellow stain on top left corner.are u guys still facing this issue?.and will I be able to repair it under warranty now ?.the phone is unlocked now and not with Vodafone.plz reply guys

Got this phone since last year and still no issues with the screen yet
Sent from my Nexus S using xda premium