[Solution] Touchscreen Response Problems - HTC Sensation

Symptoms:
- Unlocking Problems.
- Apps launching when you try to swipe.
- Very erratic screen behavior.
Like most of you, I've been tormented by all of the symptoms above since the first week of using the Sensation. I tried everything short of messing with the metals on the back of the phone before I finally found the solution in the SGSII
area.
I have now been using my phone for the last 2 weeks without missing a single touch or swipe. The screen is super sensitive, nay, super SENSATIONAL... Every single touch, swipe, or home spin works the first time. My conclusion, as you'll concur, is that the touchscreen problems are produced by misconfigurations that can be corrected in 5 seconds!!!!!!
Solution
Download the app in the following link from the direct market link, and configure as follows:
1. Select "Super Optimized" from the single drop-down box at the bottom.
2. Set the first 3 sliders to the lowest value by dragging to the leftmost.
3. Drag the last two sliders to the highest value by dragging rightmost.
4. Press the "Apply Changes" button, then yes when prompted.
5. Done.
Note: I haven't yet needed to reapply this once after having done it the first time, nor did I need to use the service mode, nor set again after reboots or shutdowns.
This post was typed entirely on my sensation without any delays or problems.
http://market.android.com/search?q=pname:br.shop4apps.touchscreenbooster.com
Enjoooooy...

shirreer said:
Symptoms:
- Unlocking Problems.
- Apps launching when you try to swipe.
- Very erratic screen behavior.
Like most of you, I've been tormented by all of the symptoms above since the first week of using the Sensation. I tried everything short of messing with the metals on the back of the phone before I finally found the solution in the SGSII
area.
I have now been using my phone for the last 2 weeks without missing a single touch or swipe. The screen is super sensitive, nay, super SENSATIONAL... Every single touch, swipe, or home spin works the first time. My conclusion, as you'll concur, is that the touchscreen problems are produced by misconfigurations that can be corrected in 5 seconds!!!!!!
Solution
Download the app in the following link from the direct market link, and configure as follows:
1. Select "Super Optimized" from the single drop-down box at the bottom.
2. Set the first 3 sliders to the lowest value by dragging to the leftmost.
3. Drag the last two sliders to the highest value by dragging rightmost.
4. Press the "Apply Changes" button, then yes when prompted.
5. Done.
Note: I haven't yet needed to reapply this once after having done it the first time, nor did I need to use the service mode, nor set again after reboots or shutdowns.
This post was typed entirely on my sensation without any delays or problems.
http://market.android.com/search?q=pname:br.shop4apps.touchscreenbooster.com
Enjoooooy...
Click to expand...
Click to collapse
Symptoms known, but these solutions don't solve the problem.
I think we'll have to wait for HTC update

I sure am glad that I no longer have screen problems!!! Did you at least try?

Not sure if It's a placebo effect but it seems like that helped for me at least.
Sent from my Virtuous Sensation 4G

This worked for me! I could never spin my carousel, with this, I can spin it on the first try. Same with lock ring, unlocks on first try, which is a miracle. Thank you op!
Sent from my HTC Sensation 4G using XDA App

Worked for me...touch screen now works flawlessly

Seemed to work for me **thanks**

I had to come back and thank the op again because I am utterly flabbergasted at how fantastic this works! I barely touch my lock ring and it unlocks, which is just unbelievable. I really can't thank you enough for posting this..... if I could squish you I would!
Sent from my HTC Sensation 4G using XDA App

dirtyhamster73 said:
I had to come back and thank the op again because I am utterly flabbergasted at how fantastic this works! I barely touch my lock ring and it unlocks, which is just unbelievable. I really can't thank you enough for posting this..... if I could squish you I would!
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
LOL... I appreciate all that. I know exactly what you mean; exasperation and disappointment, etc, now ALL GONE

shirreer said:
LOL... I appreciate all that. I know exactly what you mean; exasperation and disappointment, etc, now ALL GONE
Click to expand...
Click to collapse
Seriously, I use to do all kinds of weird things to get the lock ring to unlock, turn the phone side ways, upside down, put it in my left hand, put it in my right hand, which by the way, it seems to favor my left hand...... Now one little tap and bang! Unlocked!
And I've been going crazy trying to find how to "thank you" on the meter thingy and can't. How in sweet baby Jesus is the button to "thank"?

it work for me perfectly!

fatrix1 said:
it work for me perfectly!
Click to expand...
Click to collapse
My pleasure, mate...

dirtyhamster73 said:
Seriously, I use to do all kinds of weird things to get the lock ring to unlock, turn the phone side ways, upside down, put it in my left hand, put it in my right hand, which by the way, it seems to favor my left hand...... Now one little tap and bang! Unlocked!
And I've been going crazy trying to find how to "thank you" on the meter thingy and can't. How in sweet baby Jesus is the button to "thank"?
Click to expand...
Click to collapse
I'm glad the nightmare is over for you - and everybody else. It's thanks enough to know that one more person is rid of this ridiculous oversight; such a simple fix...no thanks to HTC.
Cheers, mate

I don't know if anyone would believe this. But I was having major problem with the touch sensitivity. It would take at least 5 tries to unlock . Then one day I woke up,and all the touch sensitivity problems are gone. I didn't do anything to the rom, the battery, the charger, or the back case. My phone just healed itself like that. This phone is truly amazing!
Sent from my HTC Sensation Z710e using XDA App

thebigham said:
I don't know if anyone would believe this. But I was having major problem with the touch sensitivity. It would take at least 5 tries to unlock . Then one day I woke up,and all the touch sensitivity problems are gone. I didn't do anything to the rom, the battery, the charger, or the back case. My phone just healed itself like that. This phone is truly amazing!
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
I believe it. Its happened that way to a lot of us. It will come back though, give it a week or so unless this thread actually fixes it for an extended amount of time.. If not, and we just have to run this again... that's livable...

Didn't work for me either. Touchscreenbooster didn't make any difference at all. No screen protector.
FWIW My touchscreen issue is 100% reproducible and only happens when the display first turns on (say, when hitting the power button to take it out of standby, or an incoming call). The touchscreen is seriously erratic for 5 or 10 seconds while I scrub my finger all over it. After that, everything drags perfectly and everything works 100%... until the display turns off and I have to do it all over again.
Frustrating!! But at least I can still use the phone. Just makes it difficult to answer incoming calls in time.

I was having these issues and i was ready to take my phone back. I was convinced they were hardware related. And then i flashed "insert coin" rom. It made my touch screen issues go away. I ve been using it for about a week and made my phone at least 3 times faster and my screen is as responsive as it gets. Cheers
Sent from my HTC Sensation Z710e using XDA Premium App

This worked perfectly... My lock screen likes me again haha thanks ;-)
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Sent from my HTC Sensation Z710e using XDA App

leftheodo said:
I was having these issues and i was ready to take my phone back. I was convinced they were hardware related. And then i flashed "insert coin" rom. It made my touch screen issues go away. I ve been using it for about a week and made my phone at least 3 times faster and my screen is as responsive as it gets. Cheers
Yea that's what I've done as well...I got my sensation when they first came out..about a week in I had a lot of touchscreen issues..they came back from time to time. But when I flashed "insert coin" all the problems went away. And until cm7 drops, I believe insert coin is the best ROM...I've tried at least five different ones.
Sent from my HTC Sensation Z710e using XDA Premium App
Click to expand...
Click to collapse
Sent from my HTC Sensation Z710e using XDA App

Did not fix it for me What settings did you guys use?

Related

Will you return G2X if update doesn't fix reboot?

I sure as hell will. Wondering who here is ready to return if their phone reboots after update. T mobile will be so swamped if it doesn't fix it, and mine recently has started rebooting randomly, not too often. Just wondering if everyone here will return, if so, t mobile will have quite the ride with this one unless they do a recall.
Sent from my LG-P999 using XDA App
unique77 said:
I sure as hell will. Wondering who here is ready to return if their phone reboots after update. T mobile will be so swamped if it doesn't fix it, and mine recently has started rebooting randomly, not too often. Just wondering if everyone here will return, if so, t mobile will have quite the ride with this one unless they do a recall.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
I would for sure.
Yep. Although there isn't much left in the t-mo lineup that is tempting.
liquidblue1985 said:
Although there isn't much left in the t-mo lineup that is tempting.
Click to expand...
Click to collapse
My sentiments exactly.
I don't think LG is going to let it happened. It's something in the software that is conflicting with the hardware. I'm on customs ROM (CM7) and have not seen it rebooted once.
I will sell the phone if I will see new 2.3 gonna be slow than 2.2
(Im ready to buy Samsung Galaxy S II)
If the update or a battery swap doesn't fix my reboots,i would like to return it but I'm already past my 30 days.
Sent from my LG-P999 using XDA App
I would make them exchange it. How can they not if you tell them it interrupts calls with a reboot. Also someone else said in the topic about the o2x gingerbread delay that the g2x was pulled and he's getting a sensation. Not sure if that's true or not.
Sent from my LG-P999 using XDA App
shilent said:
If the update or a battery swap doesn't fix my reboots,i would like to return it but I'm already past my 30 days.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Doesn't it have an LG manufacturers warranty for 1 year?
Maybe just go through LG for a replacement.
Hoggles said:
Doesn't it have an LG manufacturers warranty for 1 year?
Maybe just go through LG for a replacement.
Click to expand...
Click to collapse
Would I get a refurbished?
Sent from my LG-P999 using XDA App
shilent said:
Would I get a refurbished?
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
That I don't know. Most likely...
When you ask, "will you return it?" you realize that T-Mobile will not take it back for a refund outside the 14 or 30 day "buyers remorse" periods.
If you are outside that period, returning it for a refund or exchange for another phone of a different model is not an option.
And since the phone has not been available for nearly 30 days now, I dont see how ANYONE could still be within their buyers remorse period.
I was on the phone with an executive from T-Mobile today (not a customer service specialist, retention specialist or tech specialist... a real executive) and there is nothing that ANYONE of lower position at T-Mobile can do.
And as an FYI, the issue is happening with pre-rooted and un-modded phones AND rooted and custom rom phones. I have one of each sitting on my desk right now and both of them have the same issues.
If I jump off this ship the I won't get to see this phone mature.
It is such an awesome device and at least with me the reboots are not bad at all. Just like any other phone I had, nothing new nothing major.
This is going to be an awesome phone ones it matures.
Sent from my G2x
There's always the Sensation. I played with one at my Wal-Mart today and it is very light and small. I was shocked, tbh. I have very small hands, for a guy and it is quite comfortable. The only thing holding me back from pulling the trigger is that new return policy and the chance of a Nexus Two? Three? coming this Christmas.
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I will not jump to the Sensation unless they build a ROM that is without Sense. Sense is fun to play with but it's horrendous as a daily driver.
The Slide 4g or whatever does have me intrigued though. I just loves me some keyboard.
There is no way in hell I am getting another one of these. No way. They can't tell me when the update is coming and each phone has these different crazy personalities!
Mine did two completely new and screwy things today. Completely different than the wifi issues and shutting off type reboots, and screen bleed that this forth phone has been doing already.
First, today when I was at the local Walmart trying to see a Sensation, I took my phone out of my pocket and it was stuck in this loop. The notification screen looked like it was pulled half way down. It was spinning around between landscape and portrait, landscape and portrait over and over about once a second. Kind of looked like a slow motion propeller just goin' round and round. Landscape, portrait, landscape, portrait. Bizzarre. Had to pull the battery.... nothing else would work.
Then tonight, my battery was in the red zone. So I change batteries. I have to enter my code on my sim card before I can use my phone. It took forever to get to that sim screen, then I could not input anything. Finally held down the power off button, the power off screen shows but I cannot input hereeither..,,,,battery pull. Arggghhh!
Then I turn it on, and it takes forever....I mean two full minutes, then shows an error message.....
" Sorry!
The application com.lge omadmclient (process com. lge omadmclient) has stopped unexpectedly. Please try again"
With a "Force close" button
When I pushed the force close, it showed another error screen
"Sorry
The application Launcher pro (process android.process. a core) has stopped unecpectedly. Please try again."
This one had two choices.."Force close" and "Make report"
When I pushed FC, it went right to the former error screen.
Could not get out of this loop. Until I did a battery pull. Power off did not work.
This happened three times. Three times. Finally did an on/volume reset. Arggghhh!
More Weirdness.....
No....I don't want another. Thanks.
hiko36 said:
I will not jump to the Sensation unless they build a ROM that is without Sense. Sense is fun to play with but it's horrendous as a daily driver.
The Slide 4g or whatever does have me intrigued though. I just loves me some keyboard.
Click to expand...
Click to collapse
+1 I love sense for the eyes but sense bogs down the phone too much. I want my phone to be snappy as possible but it does look like a nice device.. Although I dont think it makes sense to jump ship for it. I think by late fall(which is only a few months a way ) something better will be out and I'll upgrade then The mytouch 4g slide does look interesting as well(I had the mt4g and loved it) Wonder how thick it will be. I really dont have any reboot issues with my g2x. I do have some screen bleed but I'm going to try to fix that I actually have 2 g2x's that's why I dont mind trying to open one up just to fix the screen bleed. The other got sent back to "LG" (really Steller Wireless) for major major screen bleed/screen separation. I hope that one comes back perfect but I'm not holding my breath. But I want to try to fix the one with minimal screen bleed myself
Oh I am going to stick this out to the buyer end... It is a beast... It had me at hello...
Sent from my butt using XDA Premium App
hell yeah...

[Q] Does the Sensation blow, or do I have a Faulty device?

I have had my sensation for a couple of weeks now and it is proving to be one of the worst HTC phones I have ever owned. I am beginning to become concerned that I may have a faulty device, as my complaints about the phone are really starting to mount up. I will list a few off the top of my head and you can tell me if this is normal behavior:
Unlocking the device: Sliding the ring up to unlock the device can take as many as 3 or 4 attempts at times no matter how deliberately I attempt to do so.
Bluetooth Audio: If I connect to my car for both phone and music, then disconnect, then connect to my bluetooth headphones, then disconnect, then get back in my car, the phone bluetooth will connect, but not the media. This is solved by long clicking the bluetooth connection under bluetooth settings and going into options,then unchecking and rechecking the media box. (annoying and not a problem on either my nexus 1 or MT4G)
The phone is slow: Like way slower than either my nexus 1 or MT4g
Restarting the phone: When I long press the power button and select restart, the phone will turn off... but not back on without several presses of the power button.
Data Connection: I have, on more than one occasion lost my data connection in a 4g area to the point where all data is lost. No 2g, no g... nothing. No icon in the status bar. I have tried entering and exiting airplane mode to restart it, among other things. Reboot seems to be the only solution.
Call Waiting: The phone has, on more than one occasion, refused to let me switch calls when I receive call waiting.
Force Closes: I have received more force closes on this device with a variety of applications, than I have on any other android device that I have owned. To the point where I did a factory reset of the device to see if that would clear things up. It did not.
Line through non HTC Widgets: I get seemingly random horizontal static lines through random non htc widgets sporadically. Sometimes a reboot rectifies this, other times the widget needs to be removed ad readded.
That seems to be all I can think of at the moment. I eagerly await your responses.
Yeah, I'd get it exchanged. That's not even close to a satisfactory experience.
I also get a few unlock attempts.
The data network its extremely slow like 3g our less while on 4g outside with full strength in signal bars.
I also don't get a restart when selecting that and I just sts off completely and have to hold the power button to turn it on.
do you hear a noise if you press in the screen with a bit of effort? I don't know if its just my phone our a common sound.
Sent from my HTC Sensation 4G using Tapatalk
I've had the Sensation since June 8th, I've had the static lines in the Widgets but none of the other problems. My lock rings works every time. I also came from the Nexus One so I never had Sense, I think it's a bit laggy but my apps open up just as fast as the N1. My phone fully shuts down and restarts everytime (I do it daily, it's a carryover from the BB world lol) Bluetooth works great too.
If I were you, I would get a new phone, something doesn't seem right with yours.
I have been keeping silent about it for the most part but I'm in the same boat with you on a few of those things. I don't use bt so I dunno about that nor do I have the line through the widgets issue. But my touchscreen sucks balls. It takes forever to unlock the phone, it just doesn't register my swipe up no matter how slow I go. Also in general my touchscreen is just weak. Tons of my swipes are registered as taps so apps or links are opened. I also have the data stall issue. I have read through the supposed fixes for people with similar problems but nothing fixes my issue. The lockscreen issue started a week after getting it, and happened until I did a factory reset. It then worked for another week before the issues showed up again. My sister has a sensation too and has the same touchscreen issues as me. I have been holding off, hoping htc would send out a big fix update, but damn it is depressing. I have already mentally prepared myself for giving this to my wife in september and using her upgrade to pick up a Hercules. I really hope some updates change my mind.
Sent from my HTC Sensation 4G using XDA App
Can someone please let me know if you can hear the plastic parts of the phone rub when you press down in the screen? I have noticed if I press around the screen with about the same force of scaring snapping your fingers or less the phone makes a sound of what I think is the source between the screen and the edge frame of the phone. I first thought that was the reason why the unlock took a few tries.
either that or I think maybe a small air pocket caused by a spec if dirt was why the unlock want working since its almost right on it. It also works better if I grab the left side of the ring then the right that has that tiny pocket. But still I noticed the huge end call and call button I have to press on it a few times to get a response. I press it far left but near the air bubble that's why I didn't think that would cause any touch problems with the unlock ring.
Sent from my HTC Sensation 4G using Tapatalk
I am having the lock screen issue , my 3rd phone, all three did it after a few days to a week. I do have the Bluetooth problem as well. I have a jawbone jambox and i can only get media to connect after initial pair. I always unpaired and paired again to fix the problem, i'll try your method next. I think the reason you cant change calls has to do with the touchscreen issues. I am waiting also for an update. The really really messed up thing is that HTC says they know nothing of theses issues, so a fix could be a long way off.
Thanks for the responses. I have had the phone for about 3 weeks and have been holding my tongue. The OP is a copy of the e-mail I sent to HTC that I have yet to get a response to. I will post HTC's response as soon as I get it. I was happy to see that some other countries received an update that fixed a few things, but really I just want to see if CM7 can rectify most if not all of these issues. I have been playing the waiting game, but might just throw in the towel and return it before my 30 days are up (CA).
marclais said:
The OP is a copy of the e-mail I sent to HTC that I have yet to get a response to. I will post HTC's response as soon as I get it.
Click to expand...
Click to collapse
What is the op you are referring to if I may ask?
Sent from my HTC Sensation 4G using Tapatalk
While I do notice most things are slower than on my Nexus One, some things are just incredibly faster. Theres no denying that web browsing on the Sensation is some of the best I've ever used.
Tacjim said:
My phone fully shuts down and restarts everytime (I do it daily, it's a carryover from the BB world lol)
Click to expand...
Click to collapse
Is there a setting for this? I loved this setting on my BlackBerry.
Has anyone noticed if you have to weather as ur lockscreen back ground and the temp is 100 and above, all you see is the last 2 numbers cuz the 1 is right on the edge of the screen.
Sent from my HTC Sensation 4G using XDA Premium App
D200P13 said:
What is the op you are referring to if I may ask?
Sent from my HTC Sensation 4G using Tapatalk
Click to expand...
Click to collapse
The op, meaning original post. He's saying its a copy of what he sent to htc
Sent from my HTC Sensation 4G using XDA Premium App
ptaylor09 said:
Has anyone noticed if you have to weather as ur lockscreen back ground and the temp is 100 and above, all you see is the last 2 numbers cuz the 1 is right on the edge of the screen.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Yeah, noticed it da first day I got da fone...kinda annoying bt oh well, atleast when I unlock I can c the whole temp. Not that big of a deal atm bt a fix would b nice
Sent from my HTC Sensation 4G using XDA Premium App
Ive had my sensation for about a month and its still working fine. Im having non of the problems you said other than the power button not working rite but must of the time i get it on the first try. You should get a replacement
piimp said:
Yeah, noticed it da first day I got da fone...kinda annoying bt oh well, atleast when I unlock I can c the whole temp. Not that big of a deal atm bt a fix would b nice
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
It is annoying. I mean why in the hell would they ist leave it like that... they really got lazy.
Sent from my demonSPEED! Glacier using XDA Premium App
well, first full reset and retest. if it persists, then ya exchange it. my lock ring is so smooth i pull it up and play with it while bored. spin circles around the sun (weather lock screen) then either let go to unlock or put it back at the bottom. can do the same with all 4 app shortcuts. one flick up with 3/4 of the ring revealed and its unlocked.
edit: phone is 3 weeks old, multiple widgets and full of apps, stock launcher.

Capacitive Buttons Glitch

Hey guys,
So I just bought a 2month used Infuse 4G originally locked to AT&T.
I've been noticing some issues and will try to explain it as clear as I can. Supposedly the person I bought it from said it was an OS issue...Hope you all can shed some light!
So pretend you're using your lovely android Infuse 4G and you're texting. All of a sudden you find yourself at the home screen, interrupted from your messaging. A couple of "huh's?" and "...wtf"'s you resume re-typing your text message.
Later you're on the highway driving to a new joint. The GPS signal has finally locked and you're cruising. All of a sudden, your GPS asks you if you want to end navigation. You look at your phone as if its a zombie and you quickly tap the 'cancel' option. Moments later, you notice the phone is back at the home screen and Google maps navigation is running in the background. You bring it back up. A few minutes later, the menus at the bottom come up. You tap the screen to make it go away and keep driving. This happens many more times while you drive even though you've already taken off the phone case.
So it seems like a ghost is touching the capacitive buttons. Not just one of those, ALL of them (Menus, home, search, back) while using the phone. It's not very frequent, but its enough to be aggravating.
Please advise, thanks!
Is there a case or screen protector on the phone? if so try removing and see if the problem persists
Sent from my SAMSUNG-SGH-I997 using XDA App
No offense but maybe when you hold your phone in landscape mode your palm touches them. Happens to me all the time.
Sent from my SGH-I997 using XDA App
Most likley a kernel issue.Go to your about section and check your kernel and rom version....if your already on a custom rom/kernel, then you might have to Odin back to stock.
Sent from my SGH-I997 using XDA App
aznacid said:
Hey guys,
So I just bought a 2month used Infuse 4G originally locked to AT&T.
I've been noticing some issues and will try to explain it as clear as I can. Supposedly the person I bought it from said it was an OS issue...Hope you all can shed some light!
So pretend you're using your lovely android Infuse 4G and you're texting. All of a sudden you find yourself at the home screen, interrupted from your messaging. A couple of "huh's?" and "...wtf"'s you resume re-typing your text message.
Later you're on the highway driving to a new joint. The GPS signal has finally locked and you're cruising. All of a sudden, your GPS asks you if you want to end navigation. You look at your phone as if its a zombie and you quickly tap the 'cancel' option. Moments later, you notice the phone is back at the home screen and Google maps navigation is running in the background. You bring it back up. A few minutes later, the menus at the bottom come up. You tap the screen to make it go away and keep driving. This happens many more times while you drive even though you've already taken off the phone case.
So it seems like a ghost is touching the capacitive buttons. Not just one of those, ALL of them (Menus, home, search, back) while using the phone. It's not very frequent, but its enough to be aggravating.
Please advise, thanks!
Click to expand...
Click to collapse
It's not an O/S issue .... well, it may be on YOUR device but not a general issue. If you do an Odin full restore to stock and still have the problem you now know why the guy sold it after 2 months.
00mred00 said:
Is there a case or screen protector on the phone? if so try removing and see if the problem persists
Sent from my SAMSUNG-SGH-I997 using XDA App
Click to expand...
Click to collapse
There is and I've tried removing it. Not the problem, but thanks!
joshf2 said:
No offense but maybe when you hold your phone in landscape mode your palm touches them. Happens to me all the time.
Sent from my SGH-I997 using XDA App
Click to expand...
Click to collapse
None taken! I've actually left the phone w.o a case on a table. Its pretty scary to see your phone randomly show the menu from the home screen as if you pressed the button and then close that menu itself as if you were to press the back button...
Aussti said:
Most likley a kernel issue.Go to your about section and check your kernel and rom version....if your already on a custom rom/kernel, then you might have to Odin back to stock.
Sent from my SGH-I997 using XDA App
Click to expand...
Click to collapse
Firmware 2.2.1
Baseband I997UCKE3
Kernel 2.6.32.9
Buil FROYO.UCKE3
I hope its a kernel issue and not a physical....
MisterEdF said:
It's not an O/S issue .... well, it may be on YOUR device but not a general issue. If you do an Odin full restore to stock and still have the problem you now know why the guy sold it after 2 months.
Click to expand...
Click to collapse
Not sure what an Odin full restore is, but i'll look into it and give it a shot. Not surprisingly, my Infuse 4G is also among the few that have a GPS signal issue. The phone locks after 30 mins if Im lucky...
I didn't pay $434 for a phone that doesnt work properly/involves tweaking just to make simple features work...*sigh*

Big problem getting my sensation to boot up!

Hello people
I have a problem with my sensation,first off i havent rooted or unlocked or flashed anything on this phone it is as i got it,i went to look at the time last night on it and was met by this rather colorful pixelated snow screen instead of my phone desktop screen.
I have turned it off and on and the same screen comes up,i have taken the battery out and the sim and memory card and tried replacing the battery without the sim/memcard and the same thing happens.
I have tried factory resettiing by holding the volume nutton down and holding the power button but it does not go into the bootloader menu screen, it does nothing until i let go of the power button and then it just goes back to the snowy screen of evil!!
Any ideas or soloutions PLEASE!
THANKS IN ADVANCE FOR ANY HELP
(The phone is not detected by htc sync either
Return it and get a new one if you can. I assume you just got your phone.
Sent from my HTC Sensation using xda premium
everyday48 said:
Return it and get a new one if you can. I assume you just got your phone.
Sent from my HTC Sensation using xda premium
Click to expand...
Click to collapse
Had it for about 5 months,the problem is i replaced my glass digitizer because it got smashed,so im pretty sure my warrantys void
Thanks for the reply
some life!
Ok i have an update.
The phone is now booting up but still with the snowy effect,this happened after just randomly swiping the screen and the incorrect lock code entered screen suddenly appeared!
After random screens from the carousel appeared and froze and then unfroze i managed to factory reset the phone,this has made no difference to the snowy screen that comes back at random although more so when the screen times out.
The fact that everything is still going on behind the snow would indicate a hardware malfunction yes?
Could this be down to the digitizer that i put on the phone which i have had the usual unresponsiveness issues with as talked about so much on here.
I was thinking about taking the phone apart agin and rechecking all the cables etc are connected properly then making sure all the contacts are correctly connecting and seal it properly this time as i got quite a build up o dust between the digitizer and lcd on my first attempt.
Do you guys think this is the next logical step or have any better ideas?
here is a pic of the snow:
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Thanks in advance
Go to the nearest htc repair center. Request a new one immediately
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA App
dexter93 said:
Go to the nearest htc repair center. Request a new one immediately
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA App
Click to expand...
Click to collapse
Wont me changing the digitizer have voided my warranty though?
djp76 said:
Wont me changing the digitizer have voided my warranty though?
Click to expand...
Click to collapse
Well your problem seems to be the screen or the gpu. If you are lucky they won't even notice the digitizer. Just demand a new one and dont accept it to be repaired. ...
A lot of members did that with success .. you might be lucky too
Of course your warranty will be voided if you changed it yourself
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA App
samething happend to mine. i purchased it from USA but i live in Turkey. son my sensation has no waranty in Turkey. i need to send it USA
i want to learn about procedure. how can i send it.
btw my phone is rooted and sensation xe rom installed. does it matter for me?
thanks
I have the same problem
I have the same problem, my phone won't boot up and it just has a colored snowy screen. It happened when my nephew was playing a game on it then the phone just froze. I tried turning it off and it wouldn't so I took out the battery and booted it up without being able to see the logo or anything it just boots up straight to this pixelated snow screen. Is this an lcd problem or a gpu problem? I found an lcd replacement that I considered buying but then i thought it could be something else.
I have not rooted or flashed my phone nor did i damage it in anyway physically. So could this be a software problem maybe?
I tried flashing a new rom, but wouldn't I need to turn on USB debugging in the options menu? I can't access the options menu because I can't see behind the snow. Any help will be appreciated!
P.S. I will post a video later today of the problem.
seatlleseahawks said:
I have the same problem, my phone won't boot up and it just has a colored snowy screen. It happened when my nephew was playing a game on it then the phone just froze. I tried turning it off and it wouldn't so I took out the battery and booted it up without being able to see the logo or anything it just boots up straight to this pixelated snow screen. Is this an lcd problem or a gpu problem? I found an lcd replacement that I considered buying but then i thought it could be something else.
I have not rooted or flashed my phone nor did i damage it in anyway physically. So could this be a software problem maybe?
I tried flashing a new rom, but wouldn't I need to turn on USB debugging in the options menu? I can't access the options menu because I can't see behind the snow. Any help will be appreciated!
P.S. I will post a video later today of the problem.
Click to expand...
Click to collapse
Got the same problem here. HELP!:crying:
tanglang1 said:
Got the same problem here. HELP!:crying:
Click to expand...
Click to collapse
Some developments in my situation. I used Airdroid to connect my htc to the computer (like a blind man navigating). On the computer I could see the normal screen as if nothing happened. After a few flips of the screen, all of a sudden my HTC screen went back on.
When I got the snowy screen the mobile was working with GPS and navigation...maybe it's a Rom problem. Going to Flash it again and report if it doesn't solve it.
Flashing new Rom worked for me.
Before Flashing the Rom I tried to disconnect all the screen connector's and reconnecting them back (very carefully!) but it didn't help.
Same issue here:
http://forum.xda-developers.com/showthread.php?t=2375224
Unfortunately its a hardware issue.. I live in Ecuador so HTC is not supported in my country.. im sending it to USA for repair lol....
Hot sensation
My htc sensation wont boot and it gets so hot wen i try to switch it on,,it just write HTC which is normal,but it wont go further than that it switches off then on again on it self,
KeaganGee said:
My htc sensation wont boot and it gets so hot wen i try to switch it on,,it just write HTC which is normal,but it wont go further than that it switches off then on again on it self,
Click to expand...
Click to collapse
what did you do exactly?
are you rooted?
do you have a custom rom installed?
Problem sensation
Th phone just started over heating whilist i was still using it,but then it switched off and never booted again,,Yes its has got its rom installed,but not rooted,today i left it on charger whilist i removed all the accesories,but to my surprised it just flashed its camera lights/torch twice
KeaganGee said:
Th phone just started over heating whilist i was still using it,but then it switched off and never booted again,,Yes its has got its rom installed,but not rooted,today i left it on charger whilist i removed all the accesories,but to my surprised it just flashed its camera lights/torch twice
Click to expand...
Click to collapse
boot to the bootloader and select from there reboot

[Q] Several Issues

Not enjoying my Nexus 5 too much and going back to Nexus 4.
Nexus 5 is set up the exact same way as Nexus 4 but issues.
Bluetooth randomly disconnects.
Phone randomly reboots itself (every couple of hours or so).
HD Widgets on home screen take up to a minute to display on first logon.
None of these issues on Nexus 4.
:crying:
Anyone else getting similar issues?
<edit>
After spending many hours trying to resolve this I have concluded it is a hardware fault.
Main issues were related.
Also HD widget is fine so long as not on default home screen. If it is then it takes while to fully load.
The bluetooth randomly disconnecting (when used with car system) was the device rebooting itself and not a bluetooth issue.
A couple of new issues appeared:
1. Rebooted when I was logged in even after all active apps had been uninstalled (previously it had only rebooted when screen was sleeping).
2. A couple of times now it as shut down completely and refused to start again.
Booting to recovery worked and then booted normally afterwards.
I have factory reset it and still doing the same thing (random reboots mostly when screen is sleeping).
I have found others having the same issues (including one in this forum)
Returning to Google to replace.
</edit>
<edit 2>
Replacement Phone Delivered in less than 30 hours. Thank you Google and Parcel Force.
All apps restored though Titanium Backup and all tested and working well.
Now my Nexus 5 is working properly I am loving it. Fantastic Phone.
</edit 2>
nope, my device is pretty much perfect
HD Widgets not loading quickly is the developer's fault, but the phone's...and if you are getting random reboots, something you've installed is mucking up the system
wait for apps to be 4.4 optimised before complaining about the phone
Sent from my Nexus 5 using xda app-developers app
Flakie said:
Not enjoying my Nexus 5 too much and going back to Nexus 4.
Nexus 5 is set up the exact same way as Nexus 4 but issues.
Bluetooth randomly disconnects.
Phone randomly reboots itself (every couple of hours or so).
HD Widgets on home screen take up to a minute to display on first logon.
None of these issues on Nexus 4.
:crying:
Anyone else getting similar issues?
Click to expand...
Click to collapse
Just shut down altogether.
Only been booted 10 minutes.
Going to remove HD widgets from home screen to test.
n7of9 said:
nope, my device is pretty much perfect
HD Widgets not loading quickly is the developer's fault, but the phone's...and if you are getting random reboots, something you've installed is mucking up the system
wait for apps to be 4.4 optimised before complaining about the phone
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
What???
This is forum and I am writing down my experiences.
I can put down what I want.
And you know it is not the phones fault how? Maybe I have a faulty one?
Now I love nexus and android but fanboy crap like that really annoys me.
When in doubt....factory reset(or clean flash if this is a custom ROM). There are tons of apps on the Play Store that would seem to do no harm but could cause all of these issues.
I dont think that was fanboy crap....seemed like spot on advice....
Flakie said:
What???
This is forum and I am writing down my experiences.
I can put down what I want.
And you know it is not the phones fault how? Maybe I have a faulty one?
Now I love nexus and android but fanboy crap like that really annoys me.
Click to expand...
Click to collapse
Fanboy crap or not, the point is valid. If you're having random reboots it is caused by software 99% of the time. Go through the list of apps you've installed and begin uninstalling them one at a time, waiting to see if you're getting reboots in between. Good luck.
Go back to stock with no apps for a day and see if the problem continues. If it does then maybe it's the phone. If not, it was an app. New software always has issues either in itself or working with other apps. Why do people expect it to be perfect?
comminus said:
Fanboy crap or not, the point is valid. If you're having random reboots it is caused by software 99% of the time. Go through the list of apps you've installed and begin uninstalling them one at a time, waiting to see if you're getting reboots in between. Good luck.
Click to expand...
Click to collapse
Yes, thanks, I am aware of how to debug a system be it a PC or a phone.
Blanket statements are no help at all.
I asked if anyone else had similar issues.
Maybe they do and they suspect an app.
I suspected HD widgets but it shut down completely with them disabled.
As sure as you are it is software it could just as likely be hardware.
Seems most likely to do it when it goes to sleep or screen is off.
Flakie said:
Yes, thanks, I am aware of how to debug a system be it a PC or a phone.
Blanket statements are no help at all.
I asked if anyone else had similar issues.
Maybe they do and they suspect an app.
I suspected HD widgets but it shut down completely with them disabled.
As sure as you are it is software it could just as likely be hardware.
Seems most likely to do it when it goes to sleep or screen is off.
Click to expand...
Click to collapse
No need to toss attitude around. If you're aware how to debug, then get it done and tell us what the issue was - you'll probably save someone else who finds this thread from going through the same process.
brianfields33 said:
Go back to stock with no apps for a day and see if the problem continues. If it does then maybe it's the phone. If not, it was an app. New software always has issues either in itself or working with other apps. Why do people expect it to be perfect?
Click to expand...
Click to collapse
Who said I expect t to be perfect.
Jeesh.
Yes I am planning to do that which is why I have gone back to my Nexus 4.
I am trying to get a useful thread going for others who may have issues similar.
If anyone has any comments that may be useful they will be welcomed, but please no pointless posts or fanboy trash.
comminus said:
No need to toss attitude around. If you're aware how to debug, then get it done and tell us what the issue was - you'll probably save someone else who finds this thread from going through the same process.
Click to expand...
Click to collapse
I AM!
No attitude being tossed around by me.
Just some of the posters here who have nothing better to do so are posting rubbish.
I posted a thread to help with the process.
People making blanket statement that it must be an app. IT is NOT the phone is crap.
It helps no-one and makes them look stupid and wastes time.
Flakie said:
I AM!
No attitude being tossed around by me.
Just some of the posters here who have nothing better to do so are posting rubbish.
I posted a thread to help with the process.
People making blanket statement that it must be an app. IT is NOT the phone is crap.
It helps no-one and makes them look stupid and wastes time.
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Click to collapse
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I am using HD Widgets (with clock and weather and a second widget with switches) and had not a single unwanted reboot or other issues with my phone and I am playing around since monday morning.
Helpful or not - you decide...
Flakie said:
Just shut down altogether.
Only been booted 10 minutes.
Going to remove HD widgets from home screen to test.
Click to expand...
Click to collapse
Seem to be when the screen is off that it reboots.
I have display set to sleep after 10 minutes of activity.
I have set security et to automatically lock after 5 minutes of sleep.
I have it set so the power button does *not* instantly lock.
If I click power button to shut off screen it auto reboots within 3 minutes of doing so.
So it does not appear that it is the sleep process that is causing the reboot.
Going to time this.
DЯΦ[email protected]П said:
I am using HD Widgets (with clock and weather and a second widget with switches) and had not a single unwanted reboot or other issues with my phone and I am playing around since monday morning.
Helpful or not - you decide...
Click to expand...
Click to collapse
Very helpful. Thanks.
Exactly as I was using it.
As an aside, do you have them on the home screen.
If so have you noticed any delay in them appearing when logging in (egg timer)?
I have the clock and weather widget on my homescreen (not lockscreen) and after a reboot it takes a little time to initialize as on my Desire HD before (but much faster now). After turning on the screen, it's just there as it should be. Btw: using Nova Launcher, because I like it and bought it.
Flakie said:
Who said I expect t to be perfect.
Jeesh.
Yes I am planning to do that which is why I have gone back to my Nexus 4.
I am trying to get a useful thread going for others who may have issues similar.
If anyone has any comments that may be useful they will be welcomed, but please no pointless posts or fanboy trash.
Click to expand...
Click to collapse
You may not like their suggestion but that doesn't make it invalid. If you REALLY want to get to the bottom of whether this is hardware or software do a factory reset and leave it stock for a few hours. Question answered.
I've only had one issue, hangout force closed within 15 mins of the phone being on. Nothing since.
Sent from my Nexus 5 using xda app-developers app
HughesNet said:
You may not like their suggestion but that doesn't make it invalid. If you REALLY want to get to the bottom of whether this is hardware or software do a factory reset and leave it stock for a few hours. Question answered.
Click to expand...
Click to collapse
It is not that I do not like the suggestion.
I am prepared for the long haul to find the solution and I will find it.
But Jumping to assumptions that is is the software and stating that is is something I installed that is mucking up the system is of no help.
Then to state I should wait until apps are 4.4 optimised before I complain adds further insult.
This si close to fanboy talk and pisses me off.
I am factual and do not assume anything.
If someone has nothing of value to say then keep it zipped. Simple.

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