Transformer Not Charging [Please Help] - Eee Pad Transformer Q&A, Help & Troubleshooting

Someone please help.. Im on Prime 1.07 beta, 3.2, My transformer will Not charge... right before it died i plugged it into the computer so i know it's reading the cord... help its now all the way dead, so i dont even know where to start... i have no dock... i tried other charge boxes that the usb thing goes into.. nothing is working...

KingDavid63 said:
Someone please help.. Im on Prime 1.07 beta, 3.2, My transformer will Not charge... right before it died i plugged it into the computer so i know it's reading the cord... help its now all the way dead, so i dont even know where to start... i have no dock... i tried other charge boxes that the usb thing goes into.. nothing is working...
Click to expand...
Click to collapse
I don't know if you have tried it or not, but have you reflashed the ROM? I had this problem with Prime! 1.6 last night, then flashed Prime! 1.7 beta without wiping and all is good now. The other problem I had besides the device not charging was the plug was getting really hot.
Hope this helps.

yes i reflashed the rom right before it died..

Since the computer was recognizing the device when it was plugged in, it should be receiving a charge at the same time. Have you left it plugged into the computer to see if it would charge that way?
I am just throwing ideas out there to hopefully get you back up and running.

I'm not nuts
Put your power brick in a zippy bag and put in the freezer for about an hour. It's suppose to reset something stuck inside. It does work sometimes. Good luck

sashusmom said:
Put your power brick in a zippy bag and put in the freezer for about an hour. It's suppose to reset something stuck inside. It does work sometimes. Good luck
Click to expand...
Click to collapse
I was just reading the same thing on the transformer forums.

Two other ideas I found:
1. On the WALL PLUG, take off the part that plugs in to the wall (for me it is a USA version).
Then, slightly bend the 2 prongs AWAY from each other. This will ensure a good connection. Worked like a charm!
2. An alternative, e.g. if past replacement date, is to use a Dynex DX-UA Universal charger with your Asus cable. They are $30 at stores like BestBuy or $8 or less on ebay. This includes a female USB plug for your Asus cable and provides 11v, which is slower than using the original adapter 15v, but it works.

great...you cursed me...it was charging...I click your link and read the post...and now mine is not charging.
I sh*t you not.

I also had this problem when my battery was totally drained. When I plugged it in to charge got no orange light so what I did was to trickle charge the asus buy plugging it in via the usb in the computer 6 hours later I got the orange light so I then swapped to the mains charger and charged as normal.
Give that a go
Sent from my GT-I9100 using XDA Premium App

I just ran to office depot...got a new charger and it worked. I guess it has nothing to do with the tablet and moreso the charger. I also stuck my old one in the office freezer (which isn't that cold).
Hopefully it works so I can have one at the office and one at home.

Still waiting in the UK for a charger and cable. :-(
Sent from my GT-I9100 using XDA Premium App

wow...the freezer trick worked!
How does one think of this?!

KingDavid63 said:
yes i reflashed the rom right before it died..
Click to expand...
Click to collapse
I just transferred a lot of music to the Micro SD card plugged into the dock instead of the tablet and now mine stopped working..something with the charger or cable ....I had got another spare charger the other day...plugged it in and it works .....wierd ....more to follow when charged up later maybe I'll try the freezer trick

If the computer is recognizing the tablet, there is nothing wrong with the cable. It would either be the charger itself or the tablet, but from what I have been reading the charger sounds like its pretty cheap.
newtybar said:
wow...the freezer trick worked!
How does one think of this?!
Click to expand...
Click to collapse
I wonder the same thing. I know it works for HDDs, but what posses people to just randomly throw stuff in the freezer....

OMG wierdest thing ever... it's been sitting about 3 hours now with 0% battery and i just figured what the hell before i mail it out try one more time... and now it's charging.. .dont know wtf, but whatever atleast it's working.. thanks peepz

Glad it's working again for you. Sucks that we don't know why, but sometimes there isn't a answer.

amazing, isn't it?
newtybar said:
wow...the freezer trick worked!
How does one think of this?!
Click to expand...
Click to collapse
I saw this tip on another site and read it worked. Glad to see it. You're #2 with confirmation.

won't charge while awake...
KingDavid63 said:
OMG wierdest thing ever... it's been sitting about 3 hours now with 0% battery and i just figured what the hell before i mail it out try one more time... and now it's charging.. .dont know wtf, but whatever atleast it's working.. thanks peepz
Click to expand...
Click to collapse
Just an FYI, the sparse documentation that came with my tablet said that it would not charge when the screen was on, when plugged into a computer USB.
The first day I got mine, I was worried about the Drain of Death but also heard that people were having trouble after letting the battery charge over night. (Basically I didn't want to sneeze too loud next to this thing after reading the forums ) So when it hit 10% battery I plugged it into my PC and let the thing sleep over night. When I woke up it had only changed to about 38%. All that to say, charging over USB is not ideal in any situation and it truly brings new meaning to "a watched pot never boils"!

+1 for the freezer trick here also.
Stopped charging from the socket and whacking the power unit in the freezer did the trick, I also shut down in between.

sashusmom said:
I saw this tip on another site and read it worked. Glad to see it. You're #2 with confirmation.
Click to expand...
Click to collapse
Yeah i was really surprised too.
Too bad I ran to Office Depot and bought a replacement while it was in the freezer. Now I have two chagers...one more than I really need (it cost $30!). On the positive side, I have a charger at work and one at home now...not that I really need it because the battery life on this thing is great.

Related

Quick battery swap! [Winning!]

just found out (by trying) you can swap your battery super quick without rebooting.
plug into usb
you have 3 seconds(PC) or 25 seconds(WALL) to switch batteries before it dies anyway.
It cant run off usb only.
BBBAAAAMMMMMM!!!!!!!
I thought you could keep the phone going with out battery as long as you are plugged into a powered USB port.
Me too.
Sent from my SAMSUNG-SGH-I897 using XDA App
i tried USB with no battery once and the phone shut off after a few seconds. 3-5 seconds.
thinking and trying are 2 different things though.
Meh, I do this on the charger all the time.
it was news to me.. thought i would share.
TRusselo said:
i tried USB with no battery once and the phone shut off after a few seconds. 3-5 seconds.
thinking and trying are 2 different things though.
Click to expand...
Click to collapse
I've definitely run on usb without a battery a lot longer than 3-5 seconds...
really? cus i just tried it again, ESPECIALLY for you!
i didnt even get to 3.... plugged into computer
thanks for your input
AHHH this is amazing! Thanks for sharing
Thanks for the Info!
you are welcome but you should know there is a special way to say thanks on XDA!..
yo thanks for this, this will be good to know for future use!
ROM Specific
This seems to be ROM specific. For me, it worked with Cognition, but not with CM7.
will try this,thnx
Sent from my SAMSUNG-SGH-I897 using XDA App
TRusselo said:
really? cus i just tried it again, ESPECIALLY for you!
i didnt even get to 3.... plugged into computer
thanks for your input
Click to expand...
Click to collapse
What about a wall outlet? It's my impression that the PC doesn't provide as much juice.
one word...
SERIOUSLY??? you are going to make me go upstairs to get my charger to try for you?
ok fine! Wall charger, OEM samsung, got to a count of 22 then pushed the app button.
PHONE SHUT OFF.
lasted longer than 3 seconds, but as stated in first post and now further confirmed by me and my EXCLUSIVE testing equipment (that noone in the world has or knows how to build)..... it cant be run off USB power.
lol
TRusselo said:
one word...
SERIOUSLY??? you are going to make me go upstairs to get my charger to try for you?
ok fine! Wall charger, OEM samsung, got to a count of 22 then pushed the app button.
PHONE SHUT OFF.
lasted longer than 3 seconds, but as stated in first post and now further confirmed by me and my EXCLUSIVE testing equipment (that noone in the world has or knows how to build)..... it cant be run off USB power.
lol
Click to expand...
Click to collapse
22 seconds does seem a lot better than 3 though! Gives me more time to scramble and put it in. Thanks for this buddy!
Just tested it, yup as soon as touch the app drawer it dies, funny thing though I unplugged it after it shut off and the back lights are still lit up?
I wonder how screwed up the battery calibration would be....
well as soon as the new battery goes in the meter goes to 100%... but still you wont hear me complain about my batt stats while doing this. dunno how much the batt stats really matter except for the meter. full is full, dead is dead. (works with power stops when not enough)

[Q] TF battery no longer charging. Any suggestions?

It looks like the battery on my TF is refusing to charge. Started all of a sudden last night. I tried to turn it on and it didn't come on even though I didn't use it much,so I figured the battery may have drained somehow. I plugged the charger and sure enough I was able to boot the transformer but the battery is not charging and it displays an exclamation mark on the battery icon. It is showing 0% charge for over a day now even though I had it plugged in all this time. I tried turning it off and keeping it on but it doesn't make any difference and it doesn't charge. I tried full factory reset but it didn't help. The exclamation point stays on the battery icon and it is not charging. It works when plugged in but shut off as soon as I unplug. I don't think it is the charger because the same charger charges the dock just fine. So I am afraid that it must be the tablet issue. Any suggestions before I start the RMA process? Thanks.
That's weird. Mine started doing the same thing in the last day as well. Won't charge either when plugged in via the dock or the tablet.
Anyone got any ideas?
Edit to add: Ah, got it working. Seems that unplugging the adaptor and waiting half an hour seems to reset some trip or other. Odd, because it doesn't seem too hot when I leave it plugged in.
daevus said:
That's weird. Mine started doing the same thing in the last day as well. Won't charge either when plugged in via the dock or the tablet.
Anyone got any ideas?
Edit to add: Ah, got it working. Seems that unplugging the adaptor and waiting half an hour seems to reset some trip or other. Odd, because it doesn't seem too hot when I leave it plugged in.
Click to expand...
Click to collapse
Good for you... unfortunately this trick doesn't work for mine. Had it unplugged fo hours, plugged it back in and same thing. The dock charges fine so I don't think it is an adapter. The TF is not charging if plugged in or docked on the kb. Tried to take off adapter prongs and re-seat it and still same problem. Adapter doesn't seem hot at all.
I had a question mark as well. I ended up sending it in. It did happen right after the battery was very low and I tried to turn it on, while the adapter for some reason was not connecting (it happens every now and then that mine does not connect). So I think it had something to do with that - battery got too low.
In addition the tablet was no longer recognizing the dock - it would just show the question mark and the dock did not work.
Anyway, I sent mine in, and requested they address the battery drain issue (which at that point was just announced in the Asus Facebook UK page). Came back fixed ... first the tablet - and they found no problem with it, then the dock about a week or little more later - cambe back working with no battery drain issue.
Elzbieta said:
I had a question mark as well. I ended up sending it in...<snip>
Click to expand...
Click to collapse
Thanks for the response, not sure if you had a typo or if you had something different. I actually have an exclamation point (!) not a question mark on mine. Just called ASUS support to get an RMA. Was on hold for close to 40 minutes until someone finally picked up. The guy was like a robot, but I guess it was expected. Told him about charging issue with TF and about my dock not switching to battery saving mode (I have one of the first models) and he said to send both in for repairs. I asked if I should use the original packaging he said I was responsible for packaging. I said I understand that and if I use the original boxes from TF and dock, will I get them back? He said no... I guess I will just have to wrap them well and use other boxes. I am wondering how others sent them and if you got your original boxes back. I mean it has serial number and other numbers on it that I may need.

Dead Unit :(

Hi Guys,
I am hoping somebody can help me out here. I came home from work this evening to find that my Transformer was not powering up? At first I thought the batteries (both in the tablet, and the dock) had died, so I plugged it into the mains....nothing
Not even the little light on the side to show it is charging. I have checked different power sockets, and tried to see if my PC would recognize it...again, nothing.
I have tried charging through the dock and direct into the tab...nothing.
I was running the Prime ROM so if I sent it back to Asus I am sure they would reject any warranty claim. Can anybody think what the problem could be or give any advice?
Thanks in advance
Ben
Press power button for like 25 seconds to see if the tablet will restart.
Check if you can go on APX mod and try nvflash.
If this doesnt work i think you can easily RMA your unit without worrying about warranty.
FabioRochapt said:
Press power button for like 25 seconds to see if the tablet will restart.
Check if you can go on APX mod and try nvflash.
If this doesnt work i think you can easily RMA your unit without worrying about warranty.
Click to expand...
Click to collapse
Hi, have tried all this but nothing at all. I will try and send it back (any ideas how I go about doing that?) and hope they don't realize I had a non standard system on there.
Unless anybody else has any ideas?
Still have no idea how it happened though, both the tablet AND the keyboard? Both were working fine less that 24 hours ago!
actually sounds like you may have broken your charger (the cable) as you said BOTH devices wouldn't charge. I would look for another charger (find someone who will loan you theirs) or buy another online, just to check and see if I am right. Dunno what else to say, if it isn't the charger and your tablet won't turn on or charge, then there should be absolutly no worry about RMAing it.
I second trying a new charger. I bought one TF and the charger was DOA, after some research, apparently this is the weak point of the Asus...they make really junk chargers. You PC won't charge the TF either, at least not in the standard sense, the TF requires +12 volts to charge, if you plug into a PC over night (5volts or.whatever) you may only get a couple of percent.
If both dock and tab aren't charging, and Asus is known for crap chargers, then logic would dictate that you have a bad charger... That or you have a bad dock and tablet... A less likely scenario. Radio shack sells a 12v charger with a USB end that will charge your TF perfectly... I have one as a backup, cost 25 bucks. Good luck.
Sent from my SGH-I997 using XDA App
I agree with both you guys! I think its the charger also; my reasoning behind this is I left the cable plugged into my PC and every now and then it attempts to boot, it even got to the lock screen once and then turned off.
As you say USB charging does work...just very...very...slowly!
I assume it was just a bad coincidence that both dock and tablet got drained at the same time as my charger dying! I will try and get my hands on another charger to see what happens
Cheer
I got the same problem. Since I have two TFs in the house, the charger was quickly ruled out. I had Prime loaded at the time.
I tried to get the TF into APX mode to nvflash (blindly as there was no display) back to stock. I could hear the unit went to APX mode (thru the PC's speaker). Nvflash saw the unit but couldnot finish loading the bootloader.ini.
I suggest you to try the same and maybe got better luck.
Anyway, I returned (took the chance) the unit with Prime still on it. They didnot find out eventhought they didnot replace anything but putting back the stock ROM, saying NoTroubleFound (the story didnot ended here ---> another RMA).
Hi, Ok..So I left it plugged into overnight and through the day (about 18 hours) and it charged to 60%. This gave me a chance to test a couple of things; the first thing I did was to install another ROM, in this case, Revolver.
Once it had finished installing...it booted fine, and guess what...The charging worked!!! YEY for Revolver!
I can only assume by this that the Prime ROM I was using somehow managed to get corrupt and kill the battery AND not allow charging.
I am so so so glad that the Revolver ROM has sorted things. I may go back to Prime though as I have never had problems before and like the ROM.
Cheers guys for all the help that was offered!
Ben
bendonahue said:
Hi, Ok..So I left it plugged into overnight and through the day (about 18 hours) and it charged to 60%. This gave me a chance to test a couple of things; the first thing I did was to install another ROM, in this case, Revolver.
Once it had finished installing...it booted fine, and guess what...The charging worked!!! YEY for Revolver!
I can only assume by this that the Prime ROM I was using somehow managed to get corrupt and kill the battery AND not allow charging.
I am so so so glad that the Revolver ROM has sorted things. I may go back to Prime though as I have never had problems before and like the ROM.
Cheers guys for all the help that was offered!
Ben
Click to expand...
Click to collapse
Ok...Spoke to soon! It isnt charging from the mains, so now I do suspect the charger. However the reason I initially thought the problem was fixed is that when I plug the tablet, into the dock, the battery charging light flashes on the dock?!?!?
Almost as if the tablet is charging the dock, but I didnt think this was possible?
Oh I dont know anymore, my little brain is getting all confused!
I'm pretty sure that light flashes regardless, when the tab is mounted to the dock, but don't quote me on that. Also, try the freezer trick, seems like to me that your charger isn't quite 100% dead. put it in a zip lock bag and toss it in the freezer for half an hour and then try it again.
Sent from my SGH-I997 using XDA App
theraffman said:
I'm pretty sure that light flashes regardless, when the tab is mounted to the dock, but don't quote me on that. Also, try the freezer trick, seems like to me that your charger isn't quite 100% dead. put it in a zip lock bag and toss it in the freezer for half an hour and then try it again.
Sent from my SGH-I997 using XDA App
Click to expand...
Click to collapse
Ermm.....Really...This one I have never heard before. What is freezing it supposed to do? And surely that would cause more harm then good?
Or is it April Fools *check calendar*...Nope!
bendonahue said:
Ermm.....Really...This one I have never heard before. What is freezing it supposed to do? And surely that would cause more harm then good?
Or is it April Fools *check calendar*...Nope!
Click to expand...
Click to collapse
Oh my lord! This actually worked! lol. I have to admit to being a bit skeptical but thanks for the advice, I appreciate it loads!
No problem man, it has to do with a built in temp switch in the charger. You'll still need a replacement but at least you are operating now. Like I said previously,I recommend the radio shack 12v charger with USB end, its the enercell 12v adapter cat# 273-358.
Sent from my SGH-I997 using XDA App
theraffman said:
No problem man, it has to do with a built in temp switch in the charger. You'll still need a replacement but at least you are operating now. Like I said previously,I recommend the radio shack 12v charger with USB end, its the enercell 12v adapter cat# 273-358.
Sent from my SGH-I997 using XDA App
Click to expand...
Click to collapse
Thanks, I found a replacment on Amazon.co.uk (I live in England) which appears to be right for the job. http://www.amazon.co.uk/Ex-Pro®-Var...ent-supply/dp/B005EWJGXG/ref=pd_sim_sbs_ce_16
Thanks again

Woke up to a dead i727

Hi Guys,
I need thought my own Sky would give me problems since i take care of it so well :crying:
So last night i put the phone on my night table to charge, it had 9% battery left and the phone beeped since i plugged the charger and it was charging, now in the morning when i realize i'm late for work, i went to check my phone and it was dead(no alarm this morning). It was all plugged in still the charger and battery. Now i got to work and a work partner has a Sky too, i tested his battery on my Sky and nothing, tested my battery on his Sky and worked so my battery is fine(it was 100%), i tested my charger on his Sky and charged, i tested his charger on mine and nothing.
Tried plugging the phone with only usb cable to the pc without battery to reach download mode or recovery but nothing.
Now since our batteries are fine and chargers, im assuming my motherboard died which i was thinking if the battery would work it was going to be the charging port.
Is there a way to test each part of the phone o be more accurate about this issue?
Thanks in advance.
Can you get into download, recovery? Any vibration on long press power button? What rom was it on.. How long? Etc. Need a bit more info.
Sent from my Nexus 4 using Tapatalk
toyes said:
Can you get into download, recovery? Any vibration on long press power button? What rom was it on.. How long? Etc. Need a bit more info.
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
The phone won't do anything at all, i have fixed Sky's power button before and this is really weird. Stock Rom/Kernel, it was Android 4.1.2 and i have it for like 1year and 6 months.
If you need anything else let me know.
One more thing that could help, lately i noticed that the phone wasn't charging as fast as usual.I installed the Skyrocket charging app and when i plugged the charger to the phone it would say Fast Charge A/C 900~ mA and after like 30 seconds it would go down to 800, 700, 600 and then say Charger Wakelock 500~ mA.
Im really starting to think my board died.
Dead board. It happened to me on another Samsung phone a few weeks go. Came home from a day of fun. Put phone on table and plugged it in. Went to bed. Woke up to a completely non responsive phone. Got a new battery just in case. Still nothing. It was a great phone too. Oh well at least it died in it's sleep. lol
it happened to my sons s2 i9100, went to charge it and when he went back to it and it was dead, got it repaired under ext. warranty but cant find invoice on what they fixed if they even stated what they fixed, my guess mobo
theesotericone said:
Dead board. It happened to me on another Samsung phone a few weeks go. Came home from a day of fun. Put phone on table and plugged it in. Went to bed. Woke up to a completely non responsive phone. Got a new battery just in case. Still nothing. It was a great phone too. Oh well at least it died in it's sleep. lol
Click to expand...
Click to collapse
vincom said:
it happened to my sons s2 i9100, went to charge it and when he went back to it and it was dead, got it repaired under ext. warranty but cant find invoice on what they fixed if they even stated what they fixed, my guess mobo
Click to expand...
Click to collapse
OH Jesus Christ, i'll try to get a new mobo then and update this.
And i'll lose all my data and will have to restore a Kies Backup from May-2013. Great!:highfive::victory: :crying:
Had this happen once or twice. It turned out that the usb port on the bottom of the phone had some junk that accumulated in there as well as some signs of minor corrosion, and was not making a good connection anymore. It just needed to be cleaned out. First, I think I just (very carefully) used a needle or safety pin or something like that to gently extract the lint/dust/crap out of the port, and then cleaned up the metal connectors in the port, and one of the back inside corners where I saw a little bit of green/white build up, with a little bit of isopropyl alcohol. I let it sit for a little bit to make sure it was dry and when I plugged it in, it started charging again. I happened to have an Optivisor lying around which made it a bit easier to see what I was doing, but it isn't necessary. The most annoying part was getting a small, focused beam of light from a flashlight into the port at just the right angle, and then figuring out how to keep it there while I worked. Shouldn't take long, and as long as you don't do something really dumb, it can't hurt to give it a try.
Except that he ruled that out by swapping batteries with his friends phone.
Sent from my HTC One S using xda app-developers app

[Q] TF101 original Charger Burned tablet

Hi guys,
This is my first post! in this great forum!
CASE:
I have a TF101, one day i broke part of the USB cable, and obviosuly it stoped charging.
So i went to amazon and order 2 USB cables (amazon from navitech)! one to use with my desktop and one for charging and stuff.
Wehn they arrived home i tested them and i was GREAT:victory: so i went to bed start playing around with it and let it charged until the next day, and i was also downloading a game and a torrent.
When i woke up... the charger was smelling burned and the tablet was not showing nothing...
My first though was: ok the charged burned so the tablet must be OK and it has no battery bc what i left him doing drained to the last bit
when i went to test it didn't charged off course so i order a new charger (ebay 15v) what made me worry now... is that with this new charger it doesnt show nothign not even that battery sign with the little part in red...
Any positive thoughts? :crying:
any help ?
Sorry to hear that. I suppose you already tried the easy things... keeping power pressed for at least 10 s, using the cable to connect the tablet to a PC and seeing if it is recognized as a device and those.
I hope you can solve it.
CalvinH said:
Sorry to hear that. I suppose you already tried the easy things... keeping power pressed for at least 10 s, using the cable to connect the tablet to a PC and seeing if it is recognized as a device and those.
I hope you can solve it.
Click to expand...
Click to collapse
1st of all thanks for trying to help.
Yeah i did im really considering to go to store to check if the repair is expensive or not but:
keeping power pressed for at least 10 s = Did nothing
using the cable to connect the tablet to a PC = doesnt charge and dont recognized
I guess its a bad sign nobod has any ideas how to solve this...
I'll post a reply after i go to the store.

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