Hey guys,
I want to check if anyone is having the same issue as I have.
When i use my headphones (Bose QC15), as soon as the heaphone jack moves a tiny bit (as when the phone is in my pocket and I am walking), it cuts the sound in the left ear. I tried with several other headphones and have the same issue.
I sent the phone for repair three times and every time it came back still faulty. I finally got sent a new phone yesterday (which by the way has a flat screen rather than the old curved screen) and the problem is still here, even though it's not as bad as with the old one.
It seems like the headphone jack makes contact with the unidoby casing and that is what cuts the sound from the left ear.
Anyone can confirm it they have the issue or not???
Yes, all of them have that.
Sent from my HTC Sensation 4G using XDA Premium App
Really??!!! That's ridiculous! Come on HTC sort your sh**t together!
Has anyone found a way around it? I was thinking of using a rubber coating for use as electrical tape and insulation and put it on the case around the jack.
I wonder if that would work.
I'll try and report.
If contact with unibody is the problem using some clear non-conductive nail polish, gently applied around the jack hole, should fix it. And could be also reversible, maybe with some cover paint losses.
That's a great idea, now I just need to find out what kind of nail polish is non conductive?! Do you think they all are?
Related
Hello,
I want to buy a sensation case but it does not have the proper hole cutcuts on the back. The only cutouts the case has are the camera and the speaker.
if any of you are using a case with only these 2 cutouts, could you tell me if phone signal, 4g signal, mic, speaker, etc or anything else are affected?
greatly appreciated
i havent had a problem with them after on week of use, but just to be safe, i drilled holes where they should be
Solidus_n313 said:
i havent had a problem with them after on week of use, but just to be safe, i drilled holes where they should be
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Click to collapse
thanks for the reply, but if you drilled the holes then your case does have all the cutouts
it does now, but for the first week, i didnt have any issues...
i just did it cuz i was bored, and more as a precaution just in case...
mind you i never used the gps or wifi w/o holes...but i bought the 2 pack, one black (drilled), one opaque white (stock)...if you want, i can check the performance, but as it stands, there was no difference...
ive heard that all cases w/o holes are going to be discontinued, but that may have just been verbal diareah in the sensation thread :/
The only sensible answer is it depends on the case material. For any given case the only way to know is to try it. If it works then fine. If not, then drill holes if they're covered.
HTC says the holes should be uncovered, but none of us know exactly why. For a mic it's pretty obvious. For the others who knows. But drilling is easy and cheap, so for most cases a fix shouldn't be a problem.
c19932 said:
Hello,
I want to buy a sensation case but it does not have the proper hole cutcuts on the back. The only cutouts the case has are the camera and the speaker.
if any of you are using a case with only these 2 cutouts, could you tell me if phone signal, 4g signal, mic, speaker, etc or anything else are affected?
greatly appreciated
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Click to collapse
Does anyone know what the holes actually do?
isharma said:
Does anyone know what the holes actually do?
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I haven't seen a diagram showing the function of each one. Some are mics, either for input or noise cancellation. Others are likely antenna related. It's hard to imagine that HTC would go to the trouble of putting them there if they don't serve a useful purpose. Covering some or all may not cause big problems, but it's not likely to help either.
I have the official Tmobile silicone case and it doesn't have any cutout for the little holes...and it seems to be just fine.
govtcheez said:
I have the official Tmobile silicone case and it doesn't have any cutout for the little holes...and it seems to be just fine.
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I think I have the same case. Except mine does have one hole cutout above the camera.
Here's my observations that I posted in another thread:
moto211 said:
I've been noticing that most of the cases that are available only have the hole above the camera, even the ones sold by T-Mobile. So, it got me wondering, do the other holes serve any purpose? I took the back cover off and can immediately tell that the hole above the camera serves a purpose since it has a grommeted pass through in the inside housing. So, its good that every case I've seen has that hole cut out. The other four holes have no pass through and appear to only be there as rivet/mount points for the antenna contacts. So, after seeing that, I'm less concerned that even reputable manufacturers like otterbox are not including the other four holes that seemingly serve no active function.
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Sent from my HTC Sensation 4G using XDA Premium App
The hole above camera is noise cancelling mic,that is the only important hole,so I had to drill it on my Case Mate Tough.They were the first proper company with hard case for Sensation,so they rushed a little bit with design,others like Otterbox and Seidio are making cases with that hole only.
Guys, EM radiation passes through silicone and plastic. There should be no need for holes on those materials. If you had a case made of metal, then you would need MORE than a hole anyways as EM radiation doesnt radiate in rays...Go into your bathroom and close the door. Plenty of material to be in the way of the EM radiation that is your signal. Still can make calls?
Also, there is no noise cancellation mic. There is no noise cancellation at all on this phone. The second mic is for stereo sound recording. I know alot of you wont agree, but looking up the specs, I found no mention of noise cancellation. (Only stereo sound recording).
If there were noise cancellation, people wouldnt complain about me being in the wind while talking to them. ;-)
Matt
Hmm if i'm not mistaken, two of them are for ventilation, one for noise cancellation mic, and the rest are for the antennas, the one for antennas has no use though, its only there to fasten the connectors.
Hi, I've been lurking the dev section for about six months and have a rooted ds which has sampled many of the great roms available but it has developed an issue, when I make or receive a call the buzzing/vibration makes it difficult to hear the other person. When I look at the grill covering the ear speaker it looks like I can see debris behind it glistening which makes me think metal filings? This would be consistant with me working with metal in my job and accumulating filings/flakes in my pockets. Any ideas how I can get them out guys?
Thanks.
Sent from my Desire S using XDA App
The only thing i can think of without dismantling the phone, is to turn it off, take the battery out, then pass a stronger magnet than the one in the speaker, over the grill. It may take some time but maybe you could coax them out that way. Unless the filings are non ferrous of course. In which case it may need taking apart.
Sent from my HTC Desire S using xda premium
I may have to give that a try, would the magnet not damage the phone? What I don't understand is how they got in there as there are two that can be seen that are about 2-3 mm in size.
Sent from my Desire S using XDA App
randombirt said:
I may have to give that a try, would the magnet not damage the phone? What I don't understand is how they got in there as there are two that can be seen that are about 2-3 mm in size.
Sent from my Desire S using XDA App
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I can't guarantee what effect the magnet would have, which is why I would turn phone off and remove battery first. The speaker itself has a magnet in as all speakers do, so in theory there should be nothing in that area of the phone that is susceptible to magetic ill effects.
If there are pieces in there too large to come back through the grill then the magnet is not going to be any good. I'd guess they've found their way in through the headphone socket then.
In which case I'd recommend taking it to a phone shop to be dismantled and cleaned out, else you'll be limited to using a hands-free kit or the speaker phone to taking calls. Plus the last thing you want are metal filings rattling around a circuit board! I know it's closing the gate after the horse has bolted, but if you get it cleaned out, I'd recommend getting this case...
http://www.amazon.co.uk/Otterbox-Commuter-Case-HTC-Desire/dp/B0043QE6SE
It offers fantastic protection, and features rubber plugs to cover the USB and headphone sockets which will prevent the phone getting full of bits from your pocket again.
Ok, thanks for the advice
Sent from my Desire S using XDA App
Hey all,
I been looking around for a similar thread, but all of them involve this issue. My issue is that my Jack will not play the right side of Stereo.. At all. I've tried my Gaming Headset, and 5 Diff headphones, its clearly the jack. Thing is I've never dropped the phone, and been really careful with it in general. The Port does not feel loose at all and no matter how much i Twist the plug trying to catch a signal it does not pick up anything. I Also tried cleaning the inside with a shaved down Q-Tip, needless to say it didn't do anything.
Any Ideas?
I have no Warranty
The last time I tried cleaning a headphone jack, I accidentally bent one of the contacts inside the barrel back flush with the wall. That meant one of the contact pins wasn't doing its job.
Take the outer housing off and closely inspect the jack. Shine a torch dow it to make sure all your pins are showing. A surgical needle saved me (great addition to the phone repair kit) You can use it to bend the pin back into position.
Good luck!
Sry for Nekro, just wanted to add a Follow up to the problem. My phone had been recently stolen, when I was hanging out with a not so great crowd, But I just got it back yesterday. And to my astonishment, the headphones started to work if I pushed the jack in further. Turns out it was just Pocket lint.... They musta knocked the pocket lint loose enough for me to grab a weak connection. Just rolled up some Tape and stuck it in and got the Lint out, works perfectly now. Hopefully this will help someone else searching this problem.
Now to just figure out why my Pause/Play , Forward /Backward buttons on both my Headphones don't work anymore....
Thanks a lot Zeal514....I had no sound a all and headphone pin was not going all the way in...swirled some rolled tape in and whole lotta lint crap came out and I can hear now...feels great. Thanks for your post saved me call to HTC helpdesk and time to send phone in.
But my mic is not working...i have old apple earbuds aith no buttons, just a mic attached with earbuds.
Thanks for the tip, I used some 3M Scotch compressed air and after blowing the dirt out of the jack plug, all was good again!
Hi, I was curious if other owners have a clicky noise when they press on their battery cover? Its really irritating. I took off my battery cover to see what the problem was and found out its either a loose screw or just the design itself. If I touch anywhere in the "RED" location of the picture I will hear a popping/clicking noise. I was thinking I might need to tighten one of the two "GREEN" screws. But I dont have a small enough screwdriver. Just curious if anyone else noticed this? If Im the only one I was going to pick up a Glasses Repair Kit.
Thanks for any response.
I have no noise when I press on that spot...or any other spot.
You are not alone on this. Most people dont see it until the back cover has been removed several times. Mine started doing it after removing it about half a dozen times. The most common and simple suggestion to fix it is to take a post it note type piece of paper, cut it down to size to fit under the cover where the noise is originating at (where you are touching it to produce the sound). If it doesnt work, try it again. My phone is almost completely silent now. Hope this helps.
Thank you very much. I'll give it a try.
Sent from my SCH-I535 using xda premium
My GNex did that directly under the camera cut out on my battery cover. I got the OEM Samsung extended battery and that fixed it.
Sent from my VZW GNex using XDA Premium HD app.
Mine creaks by the charging port:crying:
dogredwing1 said:
Mine creaks by the charging port:crying:
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Give the slip of paper trick a shot. I know its a dirty solution, but it sure beats hearing that creak all the time and being reminded about it (and its also free).
Mine did that too but it was on the top right hand corner if the screen is facing you. I replaced the back cover with the Samsung flip cover and it eliminated the noise for me. It also made the camera recessed into the back cover which I was very happy about. Maybe it will keep it from getting scratched so easily.
Sent by one of my many Anthromorphic Personifications
Hey peeps,
I've noticed that people complain they cant understand/hear what I'm saying to them when I'm in call and holding the phone in between my shoulder and ear (you know...like using both my hands to do something else while on the phone)
I was curious if anyone else is experiencing this issue because I'm ready to send my phone back to T-Mobile and have them replace mine. Oh and my battery life is terrible. Not sure if that is due to the ViperROM or just from using and charging the phone for the last several months.
Please give me some feedback. I know I'm going to have to reload the stock android rom on my device before sending it in if I do
jerm said:
Hey peeps,
I've noticed that people complain they cant understand/hear what I'm saying to them when I'm in call and holding the phone in between my shoulder and ear (you know...like using both my hands to do something else while on the phone)
I was curious if anyone else is experiencing this issue because I'm ready to send my phone back to T-Mobile and have them replace mine. Oh and my battery life is terrible. Not sure if that is due to the ViperROM or just from using and charging the phone for the last several months.
Please give me some feedback. I know I'm going to have to reload the stock android rom on my device before sending it in if I do
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Click to collapse
I had a similar problem, everyone was telling me that they couldn't hear me or that it sounded like I was on speaker phone. Turns out some gunk had gotten into the mic hole. I cleaned it out with a needle and my problem was fixed. Might want to check that.
ill also have to see if its the cheap $7 plastic casing i have around the phone. gosh this mic hole is tiny and is covered by the casing
the hole is down on the bottom right of the phone right?
Bottom right is correct. You might try drilling a small 1/4" hole for a mic opening in the case.
jerm said:
ill also have to see if its the cheap $7 plastic casing i have around the phone. gosh this mic hole is tiny and is covered by the casing
the hole is down on the bottom right of the phone right?
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Sent from my HTC One S using xda app-developers app
That is actually a good idea. I'll try it if I isolate the problem to the case. I'm using my phone casually without the case now to see if its the issue.
My hands struggle to grasp the tiny phone now lol, the case is small but the phone itself is slick and smooth metal. Loved this phone when they first set it in my hand at the kiosk