A TMOBILE question - General Questions and Answers

Ok this is not vibrant at all but i didn't know where else to post this besides TMO forum, which is pure ****.
I have a family plan, 4 phones on it. and 1 home phone.
we are on a plan that offers unlim text, 750 minutes talk.
Does the home phone get unlimited minutes? I've heard it does, can someone confirm or deny?

I prototyped the @home phone system and also have it.
Anyway, the [email protected] phone gets unlimited minutes yes, and from my experience it also is considered under mobile-mobile (free) if your one of the people whom have that option.

Yes, If you are on a grandfathered plan. I have the the same plan with 3 lines and [email protected] which is not offered anymore. If you upgrade to any of the new family plans the home phone will use the pool of minutes. That's the reason i'm gonna keep my grandfathered plan as long as I can.

First off no disrespect to badaphooko01 I am no guru by any means...
Anyway don't confuse [email protected] with [email protected] which many do. The @home service uses a special router (Hi-point) to connect regular land-line calls to their network via the internet. The [email protected] service uses any router to connect (reroute) your cell via wifi to their network, think old style wifi calling. Even the CS reps at T-mobile get these confused and will quote the pulling from mobile pool info, although it is incorrect.
Anyway the @home service has unlimited calling anywhere in the US, while the [email protected] service was unlimited but later transitioned to using mobile minutes (early adopters were grandfathered). Also the @home land-line service is no longer offered to customers, but they will continue to support those of us who already have it.
I am going to call and find out for sure but it would very stupid for one to have a land-line replacement which pulls minuted from their pool of mobile minutes.
****
Ok so I called and spoke with a friend at T-Mobile and it turns out that if one changes plans, then the @home Service price will increase to $15 per month, but will still be unlimited. But one benefit of changing to a new plan will be that wifi-calling will be free (not pull from pool). They also will increase the price on my grandfathered unlimited messaging plan to $20 per month.
*****
Anyway here is some info, but it is hard to find any official information from [email protected] due to them no longer offering it to new customers.
[email protected]
[email protected] land-line info

daenigma said:
First off no disrespect to badaphooko01 I am no guru by any means...
Anyway don't confuse [email protected] with [email protected] which many do. The @home service uses a special router (Hi-point) to connect regular land-line calls to their network via the internet. The [email protected] service uses any router to connect (reroute) your cell via wifi to their network, think old style wifi calling. Even the CS reps at T-mobile get these confused and will quote the pulling from mobile pool info, although it is incorrect.
Anyway the @home service has unlimited calling anywhere in the US, while the [email protected] service was unlimited but later transitioned to using mobile minutes (early adopters were grandfathered). Also the @home land-line service is no longer offered to customers, but they will continue to support those of us who already have it.
I am going to call and find out for sure but it would very stupid for one to have a land-line replacement which pulls minuted from their pool of mobile minutes.
****
Ok so I called and spoke with a friend at T-Mobile and it turns out that if one changes plans, then the @home Service price will increase to $15 per month, but will still be unlimited. But one benefit of changing to a new plan will be that wifi-calling will be free (not pull from pool). They also will increase the price on my grandfathered unlimited messaging plan to $20 per month.
*****
Anyway here is some info, but it is hard to find any official information from [email protected] due to them no longer offering it to new customers.
[email protected]
[email protected] land-line info
Click to expand...
Click to collapse
No disrespect taken...
It's funny how things always change at Tmobile or how all csr's are not all on the same page. I called about this 2 months ago because I maybe wanted to up my wife's data but I was told that it would $20 more unless i changed my whole plan at that point my [email protected] would be considered an extra line and would take minutes from our family plan. That would be ridiculous as we make and receive many call on our home line so at that point I declined.

Related

PPC6700 and Alltel

Any of you guys using Alltel in the states with this phone?
My 8125 is well loved but Tmobile in my area sucks and I switching to alltel.
I'm wondering if they make you buy a data plan when they find out you have this phone.. I don't need the data just like the features I'm used too..
Thanks
Brad
Reply
Alltel does not make you buy data plan. I use the WIFI at home and in WIFI hotspots to check and send e-mail. I use slingbox mobile to view my TV cable over the phone and on the road.
Alltel made me buy the data plan ($30 month) in Virginia. They told me any smartphone would be disabled on their network if you did not have the plan. This was about 6 months ago. Things might have changed.
bubbagee said:
Alltel made me buy the data plan ($30 month) in Virginia. They told me any smartphone would be disabled on their network if you did not have the plan. This was about 6 months ago. Things might have changed.
Click to expand...
Click to collapse
Damn, glad Alltel doesn't work around here cause I was thinking of them a while ago. Verizon has the unlimted data plan and the pay by kilabytes/bits (sp?) what ever.
I activated my 6700 with alltel and did not have any data plan. I have since added one for $25 a mth unlimited
I'm on the 500 minute Smart Choice pack; unlimited data & text, night and weekends start at 7 and the My Circle... I do quite a bit of text messaging, and calls to people not on Alltel, so even at $90 a month it was the cheapest route than adding stuff on separately.
I think the rep I had talked to when I activated the phone did mention that the 6700 requires the data plan, but I guess if you actually do it over the phone, you might be able to get around it.
VA Alltel
I got one and was told I had to have the data plan.
I signed up and kept it for a couple of weeks.
Got on alltel dot com and set up an account and removed the data plan.
Phone has worked normally ever since and no data plan.
Prepaid Alltel
I have a ppc6700 running HelmiC WM6. I have the alltel prepaid plan for the phone and no data service in NW Ohio. This is exactly what I wanted, but I was told that if I had wanted anything but prepaid I would have had to add a data plan.
I have Alltel..and switched my service from my prior phone to the ppc-6700. There was no mention of data plans, or anything else. I just pay my $40 a month and love using the phone.
A quick workaround for internet access...you get 1 mycircle number with the $39 pplan. If your have an internet provider that gives you a dial-up account..make that your mycircle number and then you can use your phone to check emails and such, and not use -up any of your minutes
hecatomb said:
I'm on the 500 minute Smart Choice pack; unlimited data & text, night and weekends start at 7 and the My Circle... I do quite a bit of text messaging, and calls to people not on Alltel, so even at $90 a month it was the cheapest route than adding stuff on separately.
I think the rep I had talked to when I activated the phone did mention that the 6700 requires the data plan, but I guess if you actually do it over the phone, you might be able to get around it.
Click to expand...
Click to collapse
Don't listen to them reps. Half of them don't know what they're talking about. They also try to tell you that you that WiFi uses data. They never give straight answers.

HTC Fuze Data Plan

Quick question...
I currently have the $20 iPhone data plan and was wondering if I was to install my sim card into the Fuze would att know and how?
I want to keep the visual voice mail option in case some software comes along but if not then I can just use my old razor.
Thanks in advance..
You could do it for now but they will probally find out eventually as it appears att is able to read ur imei over the network and know what phone you use..
My wife has the Tilt with the $20 data plan and had it for a year already with no issues. My concern, is the iPhone $20 data plan differnt the the $20 Multimedia bundle plan?
I think I would have to change anyways since I am unable to send MMS, right?
Theoretically they can find out but I am sure they don't check each and every IMEI to make sure everyone is compliant. You can use the MediaNet unlimited(MNU) or any other unlimited data plan(iPhone) with the Fuze without any issues, I have used MNU on the Fuze from GoPhone plan that I had before I signed a contract to get the Fuze. The MMS will work as well because it's the iPhone that does not have MMS functionality, Fuze has it.
unlimited data plan
the sales lady at the ATT store here in houston said that they will detect the type of phone you are using, at if it is a FUZE, they will AUTOMATICALLY upgrade your data plan to the $50/month pda data plan.
She told me in order to the get the discount that comes with a two year agreement, i had to sign up for this plan. Currently i pay $35/month for unlimited data, so i just bought the phone straight up without the discount.
I had a nokia e70 and now i am using the fuze for about a week now. I logged into my att wireless website to pay my bill and look at data usage, and noticed that ATT had changed my phone/device to the ATT fuze.
So the definitely know what type of device you are using, but i am waiting to see if they start charging me $50/month for my unlimited data.
ngravatt said:
the sales lady at the ATT store here in houston said that they will detect the type of phone you are using, at if it is a FUZE, they will AUTOMATICALLY upgrade your data plan to the $50/month pda data plan.
She told me in order to the get the discount that comes with a two year agreement, i had to sign up for this plan. Currently i pay $35/month for unlimited data, so i just bought the phone straight up without the discount.
I had a nokia e70 and now i am using the fuze for about a week now. I logged into my att wireless website to pay my bill and look at data usage, and noticed that ATT had changed my phone/device to the ATT fuze.
So the definitely know what type of device you are using, but i am waiting to see if they start charging me $50/month for my unlimited data.
Click to expand...
Click to collapse
i recently changed from the Tilt to the Fuze and sure enough my type of device changed as well. However, i still have media net enabled.
Unlimited data for $50 bucks????
Don't they have an unlimited data plan for $30? $50 is absurd?
This begs the question then, can they find out if you use your phone for tethering even though you haven't paid for tethering?
ngravatt said:
She told me in order to the get the discount that comes with a two year agreement, i had to sign up for this plan. Currently i pay $35/month for unlimited data, so i just bought the phone straight up without the discount.
Click to expand...
Click to collapse
They're totally full of it or terribly ill informed. I had nearly the same conversation in two ATT stores, except they were trying to push the $30 data plan on me. Net result was that if I wasn't prepared to sign up for data they'd give me $50 off for signing up for two years!
Anyway, I ended up checking my account online and upgrading through their website. $349, no data plan required. (note: I believe the $50 mail in rebate does require you have both a voice and data plan).
It's not just that the iPhone won't send or receive MMS, but you don't get the MMs service with the iPhone plan. I just recently changed to the Fuze from the iPhone and had to change my data and texting plan. However when I had the iPhone I called and told them that I used other phones for work(with the iphone sim) and they added MMS to my plan, after alot of arguing.
CalifornIyay said:
Quick question...
I currently have the $20 iPhone data plan and was wondering if I was to install my sim card into the Fuze would att know and how?
I want to keep the visual voice mail option in case some software comes along but if not then I can just use my old razor.
Thanks in advance..
Click to expand...
Click to collapse
It wouldnt work.
I had the iPhone also right before i just got my fuze.
If you just put the SIM card in the fuze, u will be able to make phone calls, and text. But once you try to use the Internet, it will fail. You will be able to use WIFI, but not Edge or 3G connections.
When i went to by my fuze, they gave me a new Sim Card. And even WITH THAT...once i got home i wasnt able to connect to the internet using 3G, i had to call AT&T support and they said that they still had the "iPhone" information in their systems...so they were sending an iPhone Signal to my FUZE, which apprently was incompatable.
So, I guess the iPhone receives a different signal than "regular phones."
I also had $20 data plan. But now i have the $30 data plan for my fuze. Since the $20 iPhone doesnt exist anymore, since the the 3G iPhone came out.
Can you please explain what do you mean when you say iPhone uses a different signal? I still think you should try your SIM card with the Fuze before signing up for a more expensive plan.
Jelster said:
They're totally full of it or terribly ill informed. I had nearly the same conversation in two ATT stores, except they were trying to push the $30 data plan on me. Net result was that if I wasn't prepared to sign up for data they'd give me $50 off for signing up for two years!
Anyway, I ended up checking my account online and upgrading through their website. $349, no data plan required. (note: I believe the $50 mail in rebate does require you have both a voice and data plan).
Click to expand...
Click to collapse
yeah, it sounded like a load of crap to me too. unlimited data is unlimited data, i read as much as i could on the ATT website about my data plan and it does not mention what type of device you can use with each plan.
i am pretty sure she was just using some sales tactics to get me to upgrade my plan
this unlimited data plan ($35/month) also includes the unlimited text and sms. I know they used to offer all that for $20 a month, so if you were smart enough to sign up for it when they offered it you, you should be able to keep it and use it with any phone.
I was also told I had to upgrade from the $20 to $35 plan (unlimited data, 200 messages).
And they are able to detect your phone, I got the 8125 from ATT but when I upgraded to the 8525 I wasn't eligible for the discount and it was cheaper to get one on Ebay and move my SIM card over. When I got the Fuze they checked their computer and saw I had the 8525 even though it was off and the SIM card was now out of it (they must have checked and updated sometime in the last 2 years).
If you want unlimited data just own up to the fact you've going to pay more.
what i've been doing with cingular/att since the wizard days was place my sim card in a non-pda device, like say a motorola razr or something simple like that. Call them up and tell them you are no longer using the PDA (be it fuze, tilt, 8125, 8528 etc). They'll see what phone your using, actually they'll ask for that phones imie, put it in there system and allow you to switch to the $15 unlimitted medianet plan for non-pdas. Then switch your sim back into your pda.
I'm currently using my tilt with the $15 unlimitted media net plan and have been using this plan with my past 3/4 winmo ppcs. I even tether quite a bit and, knock on wood, haven't been "caught" yet.
dude64 said:
Can you please explain what do you mean when you say iPhone uses a different signal? I still think you should try your SIM card with the Fuze before signing up for a more expensive plan.
Click to expand...
Click to collapse
im not really sure of details, but that is wat i understood when i called the Customer Support and thats what the tech guy told me
But yea, i guess u should try it and figure it out
also if u use the iphone plan on another device and you get a voice mail, you will recieve a jibbirish text message which is what communicates with the visual voicemail on the iphone.
Alucard_11 said:
It wouldnt work.
I had the iPhone also right before i just got my fuze.
If you just put the SIM card in the fuze, u will be able to make phone calls, and text. But once you try to use the Internet, it will fail. You will be able to use WIFI, but not Edge or 3G connections.
When i went to by my fuze, they gave me a new Sim Card. And even WITH THAT...once i got home i wasnt able to connect to the internet using 3G, i had to call AT&T support and they said that they still had the "iPhone" information in their systems...so they were sending an iPhone Signal to my FUZE, which apprently was incompatable.
So, I guess the iPhone receives a different signal than "regular phones."
I also had $20 data plan. But now i have the $30 data plan for my fuze. Since the $20 iPhone doesnt exist anymore, since the the 3G iPhone came out.
Click to expand...
Click to collapse
Are you sure this isn't because of the proxy in the Fuze settings? Because when I swapped my sim from my iphone to a n82 or a tilt when I test drove one, the connection worked perfectly though I still couldn't receive any MMS....
$19.99 a month
I have an old 19.99 plan. It works with my iphone, tilt, and fuse.
When getting another phone, they liketo change you plan around but after a couple of call ins, they can put it back on. I also have an older phone (like 5 years old) that I give the imei number, they change my internet back to the old plan, ...
Everything works fine.
I know it works for a fact!
Now if you just bought the HTC Fuze and want a data plan of course they are going to tell you its $30/month because its a PDA. They already have your IMEI number from your purchase when you walked in that store or called att to buy this phone.
Also, each time when you call the sales/customer support please be advise your conversations are monitored in their notes so if you try to be slick and thinking you are going to pull one over them they already have your previouse conversation in their systems.
This is how its done if you want to save $15 a month then listen up!
1) Wait until you get your mail-in rebate check becuase they will check.
2) Call ATT and tell them something funky is going on with the phone and you cant use it until you can get a replacement
3) Tell them you are going on a business trip so you cant wait until they ship the phone and you are going to have to use your old Motorola V300 or anything old laying around.
4) They will ask for your IMEI number and give it to them
5) Tell them you dont want to get charged $30 or $35 for this and give you the $20 Multimedia plan until you get back a month later. (They may say we will pro-rate your bill. Tell them NO! because you had issues before with being pro-rated, just change it until I get back)
6) Dont send your phone in because you have to leave in two days and dont have the time now, you will exchange it when you get back. If they send you another phone then dont accept it when its mailed or just exchange your phone and dont call back.
7) Change is done in their system and there you go..
REMEBER: You are the customer, so when they start to tell you they cant do that or push you away then tell them..THEN GIVE ME SOMEONE WHO CAN HELP ME!! Show your frustration from waiting and different information from their sales reps. Stick to your guns and dont back down. You may need to find someone who actually cares about their job and you can tell who they are..
Good Luck
This is what I noticed between the the iPhone and Media Net data plans.
*iPhone:
Pros:
-Unlimited Data, Visual Voice Mail, 200 text messages
Cons:
-MMS Disabled
*Multimedia Net
Pros:
- Unlimited Data, 200 Text Messages, MMS Enabled
Cons:
- No Visual Voice Mail, Not for PDA's
I had the MediaMax200 plan on a few phones and it worked fine on all of them including the 8525 PDA. I was going over my 200 text limit so I tried to switch to the MediaMax Unlimited text plan for $35. Everything seemed fine, but I got an email that stated I was using a PDA and the MediaMax Unlimited wasn't eligible for my phone. They removed all plans from my phone and said they were gonna charge me for each text and internet pay per use. I just said screw it and got the $50 PDA unlimited plan, (My work discount gives me a 22% discount on this though, so its under $40)
Anyways as long as you don't change data plans, they don't care or check.
Also I was very upset about what they did, so now I abuse the crap out of my data plan. I send thousands of texts and use a crapload of data just to get my money worth.

T-Mobile Free Unlimited Wi-Fi Calling for Even More / EM+ Plans

If you're on a Even More or Even More Plus plan (Postpaid) with a Wi-Fi calling capable handset, you'll have the feature of unlimited Wi-Fi calling for FREE (no deduction of minutes).
Apparently, doesn't work for grandfathered plans.
Call T-Mobile (or use Live Chat), they must add it to your line for it to work. Ask for it to be added to your line (Free Unlimited Wi-Fi calling), since it's a new feature (5/13), they might not know about it (have not been trained for it). If they don't know what you're talking about, tell them to try harder
1-800-TMOBILE
1-800-866-2453
or
Live chat [t-mobile.com]
"Currently, placing calls over Wi-Fi deducts from a customer’s in-plan minutes. Effective 5/13, a new feature will launch that will allow customers with capable phones the ability to place calls over Wi-Fi without deducting from in-plan minutes! This is not only a great value, being FREE, but can help customers who experience coverage issues in areas that Wi-Fi is available."
You should be getting a text message about it according to T-Mobile, but if you're impatient...
-A Text Message (SMS) blast is planned to target customers with Wi-Fi Calling capable device to alert the customer of the availability of this free feature.
-The SMS will direct the customer to T-Mobile.com to add the feature. However, they may call Care instead. (I'm assuming they're referring to CS)
-This new feture is available to all Even more, Even More Plus, and 4G Do More rate plans for customers with Wi-Fi Calling capable devices.
Wi-Fi Calling works for:
Calls made from the US to US numbers
Calls made from the US to international numbers (subject to international rates) <-----Note
Calls made from outside the US to US numbers (not charged roaming) <---AKA (I can be in London connected through wi-fi and can call any US number for free without a deduction from my plan minutes)
Calls made from outside the US to international numbers (subject to international rates, but not charged roaming) <-----Note
as found via slickdeals.
just added this through online chat.
i dont really use wifi calling but doesnt hurt to have it right?
I also did this through online chat today. Went very smoothly and took maybe 10 minutes total. Thanks for the tip!
i just added it to both phone.... but some of the glacier roms dont have wifi native... where would i get the add on? the agent was checking my adress to see if i qualified for it? weird, i think if you are in a well known area of coverage they might try to avoid giving it to you? maybe not////////// what eva!!!!
did this earlier (before this was posted)...went without a hitch..great to have even though i dont even use 300min a month
thedude1313 said:
i just added it to both phone.... but some of the glacier roms dont have wifi native... where would i get the add on? the agent was checking my adress to see if i qualified for it? weird, i think if you are in a well known area of coverage they might try to avoid giving it to you? maybe not////////// what eva!!!!
Click to expand...
Click to collapse
They have to input the address manually so that if you call 911 that the address you gave is the same one that shows up in their systems. Nothing to do with qualifying locations.
kalel33 said:
They have to input the address manually so that if you call 911 that the address you gave is the same one that shows up in their systems. Nothing to do with qualifying locations.
Click to expand...
Click to collapse
oh i guess im justparanoid!!! next they will ne asking for a payment....man these people j/k
I wish I did it through chat. I called 611 and spent about 15-20 minutes on the phone explaining the press release. Not the operators fault. It's T-Mobile not alerting their customer support people of changes. A true pain in the ass.
Let's see how long it takes to activate.
just spoke to them. im on a cheaper grandfathered family plan. i do not qualify. you have to be on a current, non-grandfathered plan to get the free wifi calling.
acsi007 said:
just spoke to them. im on a cheaper grandfathered family plan. i do not qualify. you have to be on a current, non-grandfathered plan to get the free wifi calling.
Click to expand...
Click to collapse
No, grandfathered plans just needs a different code.
I just finished with them online. They weren't going to add it, saying it didn't exist. Once I quoted their own press release they came back and said yes it is possible. Added it on my phone and my wife's! I'm wondering if it is a plan to reduce traffic on their networks?
Sent from my HTC Glacier using XDA Premium App
can someone please list the devices that are capable of UMA?
I spoke with chat and they, at first, didn't have any idea what I was referring to. I provided the press release to the rep and they were able to add free wifi calling to both my lines. They said it takes about 2 hours for the feature to kick in. When using it on the phone, the app will still say that minutes will be deducted however they assured me that they won't regardless.
Now I do have one question. Does this feature show up on my account under "services"?
I just called and was told that feature didn't exist. I tried tell the girl that it was new and read the release. She said that was a feature a few years ago but now it using plan minutes. I guess I'll call back and get someone else.
Way to go T-mo. Roll out a great new money saving feature and don't train your staff on it.
Unfortunately this doesn't work for us flexpay customers
Sent from my HTC Vision using Tapatalk
Also they are lies about their unlimited internet plan. After use 5gb they will slow the internet down cut off. Do you guys believe that they have truly unlimited internet plan?
Sent from my HTC Glacier using XDA Premium App
I called them and they said you have to pay for tethering in order to get it for free
Sent from my HTC Glacier using XDA Premium App
mytouch990 said:
Also they are lies about their unlimited internet plan. After use 5gb they will slow the internet down cut off. Do you guys believe that they have truly unlimited internet
Click to expand...
Click to collapse
They call it unlimited because they don't charge per MB after you hit 5GB like other carriers do. I've been caped and it makes the phone almost worthless, but its better than paying 200$ because I went over plan.
Sent from my HTC Glacier using XDA App
marseillesw said:
Unfortunately this doesn't work for us flexpay customers
Click to expand...
Click to collapse
Well this sucks. I dont see how we are different from EM+ postpaid customers.

No service Verizon Plan

I'm going to college next year, and I'll be stuck paying my own phone bill for the first time, and I'm wondering if it's even an option to have no mobile service. A plan with no calling or texting, just data.
If I could only pay $30 per month for my phone bill, that would be huge, considering minutes and texting. I could buy minutes from Skype or Google voice and make calls with those applications, and text through AIM or another free texting app.
http://www.verizonwireless.com/b2c/splash/messagingplans.jsp
That's probably what you're looking for but not sure if it's available for 4G devices and it says documentation required for smartphones.
I bought an off-contract Incredible and have it as a house phone using Google Voice and GrooVe IP. Works perfectly, too.
No plan required, just a wifi connection.
That could work, but is it required to either get texting or minutes? I really just want to be $30 for the unlimited data, and text through a texting app or AIM. I could easily make calls through skype or google voice.
The off-contract phone could work too, especially with a phone like the tbolt, but isn't a bit inconvenient to not be able to call or text while you're out? Also, does anyone know what a typical internet speed is for a college dorm?
U can also get the 50 minute loyalty plan for $20 + $30 data.
Verizon doesn't offer data only on phones. If u bought a galaxy tablet, then u could have data only.
I'd just use wifi if I was on campus, I'm sure its faster than 3g.
Sent from my Thunderbolt using XDA App
booda3000 said:
U can also get the 50 minute loyalty plan for $20 + $30 data.
Verizon doesn't offer data only on phones. If u bought a galaxy tablet, then u could have data only
Click to expand...
Click to collapse
Check out the link in post 2, unlimited data and messages and no voice minutes
The link in post 2 says that documentation is required though... think that means you need proof that you are deaf or hard of hearing... so unless you have this they probably won't even give you that..
necosino said:
I bought an off-contract Incredible and have it as a house phone using Google Voice and GrooVe IP. Works perfectly, too.
No plan required, just a wifi connection.
Click to expand...
Click to collapse
How do you do this as when you try to use google voice it wants the number associated with the phone right?
don't have a clue about the plan, I've never heard of such being offered though. Speeds will depend on what college you're at. Most major universities have at least a T1 line in my experience. YMMV
your best bet is to just visit your local verizon store and see if you get a tech who is nice enough to activate the service listed in post #2
I had the unlimited text/data activated over the phone with the corporate #. 800-922-0204. They didn't ask questions.
i like the $50 loyalty plan better. Its cheaper, u get 50 emergency minutes a month and u can text unlimited with google voice.
Sent from my ThunderBolt using XDA App
..

confused

when i change to wifi it displays *wi-fi calling uses plan minutes* so it means that im gonna be charge rite?.. even if i change to wi-fi i will still use everything as a regular phone?...
when u use the wifi-call, you will get better reception but you still use your minutes as usual.
shadydvl said:
when u use the wifi-call, you will get better reception but you still use your minutes as usual.
Click to expand...
Click to collapse
Not if you call T-Mobile and have the Free Wifi Calling service added to your account. It will still say it charges you but rest assured, as long as you call or chat online with a customer service rep and have the service added, you won't be charged for wifi calls.
i have unlimited everything text,web,picture,phone,text
JUSMEJOSE said:
i have unlimited everything text,web,picture,phone,text
Click to expand...
Click to collapse
if you have UNLIMITED EVERYTHING why are you worried about charges? LMBO plus T-Mobile announced a while back that wifi calling no longer uses plan minutes
wpbcubsfan said:
Not if you call T-Mobile and have the Free Wifi Calling service added to your account. It will still say it charges you but rest assured, as long as you call or chat online with a customer service rep and have the service added, you won't be charged for wifi calls.
Click to expand...
Click to collapse
Actually it's not compatible with the older plans according to a couple CSRs that I chatted with online. They offered to change my plan to a newer one with which WiFi Calling would be free and unlimited. But of course they wanted a new 2 year agreement which I don't want to do.
shorty87 said:
Actually it's not compatible with the older plans according to a couple CSRs that I chatted with online. They offered to change my plan to a newer one with which WiFi Calling would be free and unlimited. But of course they wanted a new 2 year agreement which I don't want to do.
Click to expand...
Click to collapse
That's not how it's supposed to work. I'm still on the plan I had with my G1 (3 phones ago) and all they had to do is add it as an extra service. They did it to both phones on my family plan even though the other phone doesn't have wifi calling. It shows up on my bill as "Free Wifi Calling".
Although it's a free service, you HAVE to have them add it to your account or you won't have free wifi calling, it'll count against your minutes.

Categories

Resources