I'm having an odd problem with my Charge. Sometimes when I set it down or even when I'm just using it, it will turn off. I've resolved that my battery is loose as I can slap it in my hand and it will turn off.
I've resorted to putting a piece of a paper towel in between the battery and the cover. Is anyone else having this problem or is my device unique?
Sent from my SCH-I510 using XDA App
We've never received any complaints of this. Is your backplane fully secured?
Sent from my Droid Charge running Humble 1.42
This is the first I'm hearing of this as well.. def does not sound right. I say you go try swapping out a new cover or even the whole device if need be.
Make sure the back is on correctly. Start with snapping in the top part (above the flash) then snap in the rest of the back. Are you sure it is your battery that is coming lose? Maybe just a new battery...maybe the one you have is just cut wrong.
Related
my problem is very similar to this: http://forum.xda-developers.com/showthread.php?t=1024733
i took my original captivate, that i got when they first came out in to att yesterday because my lock/power button was giving me problems. They gave me a new phone and i was on my way. i was happy with this phone at first, because the gps was great and the one in my old cappy might has well not even been in there it sucked so bad. When i got home, i set it down on my desk, and it shut off. anytime i set it down without gently placing it on the surface, it shuts off.
it seems that the top corner of the phone, by the camera and charging port is the most sensitive; i can tap it with my finger and the phone turns off.
has anyone else had this problem? my original captivate had the actual random shutdown problem, but when i flashed any roms besides stock, that went away, and that is not the case with this phone. AT&T are sending me another phone, but i was just wondering if anyone else has experienced this.
Best bet, get it replaced. Could be loose connections anywhere inside the phone.
After I had my battery replaced I started having shutdown issues so I figured the battery could be loose. I put a piece of paper to hold it tight to the back cover. since then never had a shutdown.
Sent from my GT-I9000 using XDA App
Yeah sounds like a loose connection object the battery. Best to just get it replaced or buy a new battery. If the new battery doesn't fix it you will still have a spare.
sent from a cabin in space using GR-10
Hi guys!
Well after trying and trying I didn't find any solution about the random reboots. So I thought I go back to the begin.. So I used a RUU install was flawless, but after an hour or so my phone reboots again and 30 minutes ago too.
So please can anybody help me?
Thanks!
Sounds like a detective phone. Mine never reboots unless I reboot it.
Sent from my HTC Sensation 4G using XDA App
The first thing I'd check is the battery. Is it physically loose in the housing?
Doesn't have to be very loose. All it needs to do is break contact with the copper pins for a half a second and the device will shut off.
Here's the other question. When you say it reboots, do you mean it shuts down through the normal "Phone is now shutting down" process? Or does it like go instantly off and then reboots?
If it's instantly off and then reboots, the battery thing is the mostly likely problem.
Skipjacks said:
The first thing I'd check is the battery. Is it physically loose in the housing?
Doesn't have to be very loose. All it needs to do is break contact with the copper pins for a half a second and the device will shut off.
Here's the other question. When you say it reboots, do you mean it shuts down through the normal "Phone is now shutting down" process? Or does it like go instantly off and then reboots?
If it's instantly off and then reboots, the battery thing is the mostly likely problem.
Click to expand...
Click to collapse
Yes, thanks!
I've removed my backcase and touched the battery and it shuts off (i have not a really reboot, it just shut off)
But wht can I do about it?
Thanks
EDIT:
I've put a little piece of paper between the battery and the cover so the battery is pushed harder to the connectors.
It's looks and feels alot harder to get it out now. I hope this will work.
I will try this now and will give you more info tomorrow ;-)
Sent from my HTC Sensation Z710e using XDA Premium App
Glad I could help.
The lesson to be learned here is to always check the stupidest thing first, before you spend hours changing ROMs or looking for rogue apps.
You need to be sure you're fixing the looseness properly though. If the wiggle is side to side or up and down in the battery housing, the paper trick along side of the battery should work perfectly.
If it's wiggling forward as though it's trying to fall out of the housing, the paper trick works but you want to be careful not to pile 3-4 sheets thick of paper on top of the battery. That's just going to act as thermal insulation and will help the battery retain heat (not a good thing).
It won't catch the paper on fire. But it'll wear the battery out faster.
Instead you might try to put something that gives the battery more pressure against the back cover in a small area. Maybe try those little foam sticker circles that are on the bottom of things to keep them from scratching the table. (look under a lamp or something that like). They are thing pieces of felt that aren't real thick, but prevent a heavy metal object from sitting directly on a table.
A small one of those would stick right to the inside cover of the phone, put pressure on the battery, and not cover a large portion of the battery that would retain heat.
tommeke19 said:
Yes, thanks!
I've removed my backcase and touched the battery and it shuts off (i have not a really reboot, it just shut off)
But wht can I do about it?
Thanks
EDIT:
I've put a little piece of paper between the battery and the cover so the battery is pushed harder to the connectors.
It's looks and feels alot harder to get it out now. I hope this will work.
Click to expand...
Click to collapse
try cleaning the battery contacts and make sure the contacts in the phone are not bent.
Sent from my NexusHD2 using XDA App
Buy a new battery problem solved
Sent from my HTC Sensation XE with Beats Audio using xda premium
tommeke19 said:
Hi guys!
Well after trying and trying I didn't find any solution about the random reboots. So I thought I go back to the begin.. So I used a RUU install was flawless, but after an hour or so my phone reboots again and 30 minutes ago too.
So please can anybody help me?
Thanks!
Click to expand...
Click to collapse
Did you superwipe or at least factory reset, cache and dalvik?
tommeke19 said:
Hi guys!
Well after trying and trying I didn't find any solution about the random reboots. So I thought I go back to the begin.. So I used a RUU install was flawless, but after an hour or so my phone reboots again and 30 minutes ago too.
So please can anybody help me?
Thanks!
Click to expand...
Click to collapse
Did you get solved the problem..?? i have some reboots when my phone isn't in use
BSHD666 said:
Did you get solved the problem..?? i have some reboots when my phone isn't in use
Click to expand...
Click to collapse
You can try to change your battery, maybe this is the problem.
My son took his phone swimming, got it dried out and actually works but kills the battery very quickly, will stay on as long as its on the charger. I have tried a new battery (I have many) and its not the battery. any suggestions not able to get a new one under warranty.
First things - turn phone off, remove from charger, take battery out. Leave in this condition to avoid further damage which may occur when you apply power to a wet phone.
Also, getting started on the drying process quickly is somewhat important (but not so important that you should rush to do anything without finding some instructions first).
Google using three words
wet phone rice
The first two hits look good:
http://www.wikihow.com/Save-a-Wet-Cell-Phone
http://www.popularmechanics.com/technology/how-to/tips/4269047
electricpete1 said:
First things - turn phone off, remove from charger, take battery out. Leave in this condition to avoid further damage which may occur when you apply power to a wet phone.
Also, getting started on the drying process quickly is somewhat important (but not so important that you should rush to do anything without finding some instructions first).
Google using three words
wet phone rice
The first two hits look good:
http://www.wikihow.com/Save-a-Wet-Cell-Phone
http://www.popularmechanics.com/technology/how-to/tips/4269047
Click to expand...
Click to collapse
thanks but have been thru the drying and no power scenerio...... was over a week and a half ago.. did the batt pull and store in rice......
Sorry, I misunderstood. Yes that's a lot harder question.
You apparenlty have a high battery drain.
You've ruled out battery by swapping.
I guess before trying anything drastic, you might try typical approach to see if there is an application drawing battery (for example power tutor). That's a longshot since it would be unrelated to the water, but would be a shame to get intrusive if it's not required.
Other than than I guess you can try to have it cleaned to remove some contamination that may be causing like high-resistance short circuit causing a battery drain. I have no experience or recommendations on who might be able to do that. If trying yourself you might try inspecting accessible areas and disassembly to gain more access to the extent you feel comfortable. Possibly clean with compressed clean air or q-tips soaked in alchohol.... targeted cleaning if you can see corrosion, or longshot just clean everything in sight.... but that increases the risk level of something that is already risky (easy to damage things poking around inside your phone). If it were my phone I'd definitely be looking for someone else to do it rather than trying myself.
Sorry, not much help. Maybe someone else will chime in...
Sadly.... It is probably something on the board of the phone. If it only works when it is on the charger that means that no power is going from the battery to the motherboard. Same problem with a 3gs. Although that turned out to be a curoded chip on the battery itself, there is probably a bad part on the motherboard. You will most likely have to take it apart and look for water damage. Like curoded spots, and clean them of by CAREFULLY scraping the white off with a TOOTHPICK or something else soft and non metallic. That's all I can say, I've fixed a good many water damaged devices. But they all had on board battery's and the same part always went. The little chip controlling charging on the battery.
If you get it apart look around where the battery prongs are. Either there or maybe around the processor.
Sent from my SGH-I997 using xda app-developers app
Did the phone get powered on straight of water???
If so corrosion is a possibility more that likely the currenent arched and damaged the circuit .
Does the phone heat up when running off or on the charger ???
Again if so then phone motherboard. Was damaged and the power circuit is causing the drain and allows for it to function on the plug because it bypasses the damage.
Just my humble opinion....
My only suggestion is if our handy with electronic find another on eBay and switch out mother board.
Sent from my SGH-I997 using xda app-developers app
Also may besomething by the battery connections causing a bad connection resulting in.bad power...just another idea
Sent from my HTC PH39100 using Tapatalk 2
Want give a thanks to every one for the suggestions... gonna pull out apart tonight and attempt a cleaning if that does not work will buy a new motherboard
Sent from my SGH-I997 using xda premium
jdsatyr said:
Want give a thanks to every one for the suggestions... gonna pull out apart tonight and attempt a cleaning if that does not work will buy a new motherboard
Sent from my SGH-I997 using xda premium
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=1WS5I0SpL6c
disassemble instructions
Others have recommended this product for cleaning gunk out of the buttons on Samsung phones. It also works to remove corrosion on electrical contacts - plastic safe, no residue. Might be worth a shot if other avenues don't pan out (available on Amazon and elsewhere):
CRC 05101 QD Electronic Cleaner
That is for the suggestion.. had the phone apart, cleaned all the contacts.... phone boots up nicely, but totally shuts down when allowed to sleep N needs to be rebooted to start again.. also still killing the battery within minutes.... gonna get another mother board from eBay... thanks again for all the suggestions
Sent from my SGH-I997 using xda premium
qkster said:
http://www.youtube.com/watch?v=1WS5I0SpL6c
disassemble instructions
Click to expand...
Click to collapse
See qkster here's a place where this video is appropriate, lol.
Does anyone else have battery contact issues? I have 2 Chinese ebay batteries, the Incredicell battery, Motorla standard and extended battery and i've had contact issues with all of them. Most of them have gotten to the point where the phone doesn't even see the battery. What i'll have to do is get a razor blade or something and pry all the little tabs on the battery in further so that they make contact. This works for a while...
Right now i've been using the motorola extended battery and ecently I've been catching the phone rebooting or just off. Just now I drove to Walgreens, left my phone on the charger and lightly tossed it in the arm rest real quick, I had 70% battery at that time. When I come back out the phone is off, i try to turn it back on, and it indicates battery at 5%. WTF
So now I've crammed tin foil into the battery contacts to get a tighter fit. I'm still pissed.
I cannot have a phone with an unreliable power source. I have really been enjoying the Atrix 2 problem free...except for this.
You managed to "fix" the contacts of a (very) cheap battery, thats good.
Why open a thread about it?
Having the to bend the tabs in on multiple batteries only to have the problem reoccur != fixed. And cramming foil into the battery tabs is not verified to be a permanent fix, or even a fix at this point...nor is it something I should have to even do. And btw I created the thread to see if anyone has any similar problems.
Yeah i am still having this problem.
Just now out riding the trails on my mountain bike, i pull my atrix 2 out and it is off. I try turning it on but nothing happens. Then i bop it on my knee, the battery gets a connection again and then i can turn it on.
I wonder if it is a batch issue and i can find a tighter fitting battery.
Sent from my MB865 using Tapatalk 2
zephxiii said:
Yeah i am still having this problem.
Just now out riding the trails on my mountain bike, i pull my atrix 2 out and it is off. I try turning it on but nothing happens. Then i bop it on my knee, the battery gets a connection again and then i can turn it on.
I wonder if it is a batch issue and i can find a tighter fitting battery.
Sent from my MB865 using Tapatalk 2
Click to expand...
Click to collapse
I got a replacement battery via att warranty because of this issue.
All has been good.
Sent from my MB865 using xda premium
matt99017d said:
I got a replacement battery via att warranty because of this issue.
All has been good.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
Word. So here's what i did:
I lined the sides and end of the battery so that it fits tightly into its cradle since it could wiggle around before. I then crammed a little bit of masking tape behind 1 tab of each electrical connector to help keep the tabs pushed out. So far it's been working but will need more time to tell if it will work for the long term. If so i will be really happy as I really like this phone, especially with ICS on it now
Hey everyone,
I wish I wasn't here under these circumstances, but yesterday my phone got drenched by the faucet when I accidentally dropped it in the sink. I turned it off right away and tried to dry it by blowing out all the holes/buttons/etc. with canned air. then (maybe stupidly) I turned the phone back on and used it the rest of the day, not really noticing that it wasn't charging when I plugged it in until later when the battery got very low and I plugged it in again and noticed that the charging symbol didn't appear.
Ultimately, what I found DID work, (at least temporarily, sometimes it still stops charging) was turning the phone off, then plugging it in, then turning it back on . When I did this, usb (and wireless) charging work, as well as the USB connection for getting files off the phone on my computer.
It's a bit odd that this is what worked, but so far, it seems to. I'm just not quite sure if there's anything else I can do other than maybe send the phone to LG for repair, or find a local shop that might be cheaper...
Just looking for any suggestions or information anyone may have to help me fix this. thanks in advance!
shorty6049 said:
Hey everyone,
I wish I wasn't here under these circumstances, but yesterday my phone got drenched by the faucet when I accidentally dropped it in the sink. I turned it off right away and tried to dry it by blowing out all the holes/buttons/etc. with canned air. then (maybe stupidly) I turned the phone back on and used it the rest of the day, not really noticing that it wasn't charging when I plugged it in until later when the battery got very low and I plugged it in again and noticed that the charging symbol didn't appear.
Ultimately, what I found DID work, (at least temporarily, sometimes it still stops charging) was turning the phone off, then plugging it in, then turning it back on . When I did this, usb (and wireless) charging work, as well as the USB connection for getting files off the phone on my computer.
It's a bit odd that this is what worked, but so far, it seems to. I'm just not quite sure if there's anything else I can do other than maybe send the phone to LG for repair, or find a local shop that might be cheaper...
Just looking for any suggestions or information anyone may have to help me fix this. thanks in advance!
Click to expand...
Click to collapse
You should have not used the phone but put it turned off in a bowl of uncooked rice for a few days. Optional also removed the back and the battery if possible. You will have corrossion now and maybe worse electrical damage.
gee2012 said:
You should have not used the phone but put it turned off in a bowl of uncooked rice for a few days. Optional also removed the back and the battery if possible. You will have corrossion now and maybe worse electrical damage.
Click to expand...
Click to collapse
Yeah, I recognize that it was a bad idea... but there's not much I can do about that now. I'm just trying to figure out what my best course of action going forward is.
shorty6049 said:
Yeah, I recognize that it was a bad idea... but there's not much I can do about that now. I'm just trying to figure out what my best course of action going forward is.
Click to expand...
Click to collapse
Try to remove the back and battery and place it in a bowl of uncooked rice asap for 2-3 days, this will limit the damage. Your warranty will also be voided i`am afraid as the moisture indicators are colored now.
gee2012 said:
Try to remove the back and battery and place it in a bowl of uncooked rice asap for 2-3 days, this will limit the damage. Your warranty will also be voided i`am afraid as the moisture indicators are colored now.
Click to expand...
Click to collapse
what do you think the chances of the moisture indicators NOT being colored would be?
I had the phone inside a bumper case which covers the sides of the phone and the back. Some water got inside the case, but maybe not enough to wet the indicators.. I'd hate to open the phone and then realize they weren't colored. I hate opening phones if possible, but that'd be the only way to know for sure , I guess...
I'm working on getting my hands on a back up phone to use currently , but I hate to see the condition of this one get worse... (my nexus 4 that I was going to use as a backup hasn't wanted to power on in a couple months after I botched Rom flashing attempt and subsequent failure to accept a charge)
shorty6049 said:
what do you think the chances of the moisture indicators NOT being colored would be?
I had the phone inside a bumper case which covers the sides of the phone and the back. Some water got inside the case, but maybe not enough to wet the indicators.. I'd hate to open the phone and then realize they weren't colored. I hate opening phones if possible, but that'd be the only way to know for sure , I guess...
I'm working on getting my hands on a back up phone to use currently , but I hate to see the condition of this one get worse... (my nexus 4 that I was going to use as a backup hasn't wanted to power on in a couple months after I botched Rom flashing attempt and subsequent failure to accept a charge)
Click to expand...
Click to collapse
Water goes through the tiniest cracks and openings so i guess the indicators are colored. Only one sure way to find out and that is looking inside the phone. Look on YouTube for a Nexus 5 iFixit dissasembly video.
Opening up the phone doesn't really void the warranty. Breaking something while opening it does. You still had the headphone jack and the usb port open right? That means water got in and tripped the sensors. This is pretty much guaranteed. IMO, those sensors are too sensitive. Just using the phone in a humid place (bathroom while shower is running) trips them.
If everything works fine just try a wireless charger
Sent from my Nexus 5 using Tapatalk
The fact that your charging doesn't work reliably anymore probably means the moisture indicators would be coloured... I've had phones where the water didn't damage it at all and they still were
Sent from my Nexus 5 using Tapatalk