[Q] [HELP] The process com.android.phone has stopped unexpectedly - HTC Desire S

i recently bought a htc Desire S. it was working fine, for day or so. now every time i start it i get 'The process com.android.phone has stopped unexpectedly' if i press wait.. it lets me get through a few of the setup options, then it does it again, and sometimes does the same for process .com.htc.bgp (but only once). if i press force close, it keeps rebooting and just shows the htc logo.
so i cannot start the phone.
ive tried a factory reset (twice) with no luck, i have tried 'solutions' from many threads, none seem to work. is there a way i can re-install android 2.3 or something?
does same thing in safe mode.
thankyou.

If you've only just bought it then I'd take it back for a replacement, it sounds like a hardware fault to me.
Only other thing I can think it might be would be a faulty SIM card. Have you tried booting it without a SIM in?

Could try without sim and sd card
You could r flash an ruu, but as it's new you'd be better off to just take it back and ask for another one
Sent from my HTC Desire S using XDA Premium App

delicious.cake said:
ive tried a factory reset (twice) with no luck, i have tried 'solutions' from many threads, none seem to work. is there a way i can re-install android 2.3 or something?thankyou.
Click to expand...
Click to collapse
Some days ago I messed up my buttons (i was deleting some files with root explorer), touch screen was working fine but all buttons not ! I did 2 factory reset but nothing. I ended to reinstall ROM which solved my problem so maybe could help you to.

I'm doing well, you have to pull out a battery for a while and then come back it goes.

Related

Soft reset makes phone unbootable (PDAViet 4.0.0.5a)

I recently installed PDAViet's 4.0.0.5a ROM. I thought all was working smooth and fast until I recently tried to soft reset the device.
What happened is that the phone never booted. It was just stuck at the green Windows Mobile splash screen.
Has this happened to anyone else? If so, how did you solve the problem?
All help is appreciated
nullend_void said:
I recently installed PDAViet's 4.0.0.5a ROM. I thought all was working smooth and fast until I recently tried to soft reset the device.
What happened is that the phone never booted. It was just stuck at the green Windows Mobile splash screen.
Has this happened to anyone else? If so, how did you solve the problem?
All help is appreciated
Click to expand...
Click to collapse
Just reboot the system one more time or two more times, by Soft Reset. It will always come back. There must be some 3rd party software that made some changes to the ROM. It might not be reproducible later.
I tried it to no avail.. I haven't even installed any 3rd party software. It sucks but a hard reset did the trick.. lost all my new contacts and stuff though
nullend_void said:
I tried it to no avail.. I haven't even installed any 3rd party software. It sucks but a hard reset did the trick.. lost all my new contacts and stuff though
Click to expand...
Click to collapse
Don't give up. Try update once again. But remember to follow exactly each step. and it is often worthwhile to do a couple of Hard Resets before and between and after each step.
I have the same problem before, in my initial attempts in upgrading, but once the machine is clean after a couple of HR (actually once is enough), I never had the same problem now.
SeaPea said:
Don't give up. Try update once again. But remember to follow exactly each step. and it is often worthwhile to do a couple of Hard Resets before and between and after each step.
I have the same problem before, in my initial attempts in upgrading, but once the machine is clean after a couple of HR (actually once is enough), I never had the same problem now.
Click to expand...
Click to collapse
Thanks anyway, however.. That's the thing, I was able to successfully flash the ROM to PDAViet. However after using the device for some time, it fails. It vibrates non-stop all of a sudden. Then if I reset, it won't boot anymore (stuck in the Windows Mobile splash screen. I think it may be a hardware problem already..

Weird problem. Cannot factory Reset. Phone keeps restoring previously installed apps.

Hi There,
I have been having the Samsung Galaxy Sl for 2 months now and the software kept crashing. I went to privacy and opted for a factory reset. Funny thing is no matter how many times I do a factory reset the phone restarts, and installs all the apps which i personally installed again. This is not a google recovery problem where all data is backed up in google. But the apps just magically reappear even after formatting the internal sd in recovery mode and reflashing it to the latest firmware. I am at a loss. I got a shock that even after reflashing my firmware to the latest 2.3.4 JKPJ5 it still reinstalls apps such as AVG, the BBC News, Cool reader.. And even my old wallpaper again.
Steps I have taken:
1) Formatted internal sd
2) Used recovery mode and wiped partition and cleared cache
3) Did factory reset and even installed a new firmware.
I have done everything. Pls help. My home button is also not working and the all the corrupted data from my old installation also comes back
Even when I restart my phone, any new apps i install vanish and are again replaced by the old apps.
Kishel Raj said:
Hi There,
I have been having the Samsung Galaxy Sl for 2 months now and the software kept crashing. I went to privacy and opted for a factory reset. Funny thing is no matter how many times I do a factory reset the phone restarts, and installs all the apps which i personally installed again. This is not a google recovery problem where all data is backed up in google. But the apps just magically reappear even after formatting the internal sd in recovery mode and reflashing it to the latest firmware. I am at a loss. I got a shock that even after reflashing my firmware to the latest 2.3.4 JKPJ5 it still reinstalls apps such as AVG, the BBC News, Cool reader.. And even my old wallpaper again.
Steps I have taken:
1) Formatted internal sd
2) Used recovery mode and wiped partition and cleared cache
3) Did factory reset and even installed a new firmware.
I have done everything. Pls help. My home button is also not working and the all the corrupted data from my old installation also comes back
Even when I restart my phone, any new apps i install vanish and are again replaced by the old apps.
Click to expand...
Click to collapse
Did you try factory resetting with the code? That should help you! And please post this in the Q&A section henceforth!
Sorry. Moving to Q&A
Thread Moved to Q&A
pls try this *2627*3855#
warning it will erase all user data.. ^^
Sent from my GT-I9003 using xda premium
Thanks.
Funny thing is i tried the reset codes. And only some work. I tried the reset code *2627*3855# . But I get an error saying its a connection probelm or invalid MMI code.
Sorry bangalorerohan. But I am not getting any replies in the Q&A section. I will just continue here for now..
Tell me the method you used to flash the new FW! I will tell you your error!
The probelm began before I even considered flashing my firmware. The sd card will be unexpectedly removed causing forced closes. Did a factory reset using the privacy menu quite a number of times for a few weeks. It helped for a while but the problem will always reocurred though. Then suddenly, factory resets stopped working alltogether. The phone will delete new apps i install every time i reinstall them and reinstall apps which i uninstall every time i restart the phone.
I thought flashing the firmware will fix the problem. But even after flashing the old apps and settings keep coming back.
Here are the steps I used to flash.
1) Removed sim card and micro sd card.
2) Restarted phone in download mode.
3) Run odin and plugged phone in Usb port
4) Checked Repartition, Auto Reboot, and Reset Time boxes.
5) Downloaded pit files.
6) Waited for it to pass
7) Pressed reset
8) Took phone out from usb port, took out battery and turned on download mode.
9) Flashed PDA, PHONE, AND CSC files. By ticking Auto reboot and reset time checkboxes.
10)Clicked Start
11) Waited for pass and started again.
I even tried using the recovery mode to wipe everything but still had the same problem. Apps and settings still keep reocurring from the corrupted android 2.2
I have done everything and am hoping for a solution for this frustrating problem. THinking of reflashing to android 2.2 and sending my phone to samsung for warranty.
Kishel Raj said:
The probelm began before I even considered flashing my firmware. The sd card will be unexpectedly removed causing forced closes. Did a factory reset using the privacy menu quite a number of times for a few weeks. It helped for a while but the problem will always reocurred though. Then suddenly, factory resets stopped working alltogether. The phone will delete new apps i install every time i reinstall them and reinstall apps which i uninstall every time i restart the phone.
I thought flashing the firmware will fix the problem. But even after flashing the old apps and settings keep coming back.
Here are the steps I used to flash.
1) Removed sim card and micro sd card.
2) Restarted phone in download mode.
3) Run odin and plugged phone in Usb port
4) Checked Repartition, Auto Reboot, and Reset Time boxes.
5) Downloaded pit files.
6) Waited for it to pass
7) Pressed reset
8) Took phone out from usb port, took out battery and turned on download mode.
9) Flashed PDA, PHONE, AND CSC files. By ticking Auto reboot and reset time checkboxes.
10)Clicked Start
11) Waited for pass and started again.
I even tried using the recovery mode to wipe everything but still had the same problem. Apps and settings still keep reocurring from the corrupted android 2.2
I have done everything and am hoping for a solution for this frustrating problem. THinking of reflashing to android 2.2 and sending my phone to samsung for warranty.
Click to expand...
Click to collapse
I think you have done everything correctly. Maybe it's a hardware problem because your sd card keeps unmounting. Have you dropped it? They best way is to send it to service center for repair.
Sent from my GT-I9100 using xda premium
reflashing back to froyo
Hey guys thanks for your help. but the problem seems to be related to the hardware. I am reflashing my phone back to froyo and sending it to get the warranty. But after reflashing there seems to be another problem. I cant receive calls anymore. But i can make calls..
I need to know if samsung can find out if I have reflashed my phone because I am afraid that my warranty will be void. Is there anyone with experiece regarding samsung warranty?
Kishel Raj said:
Hey guys thanks for your help. but the problem seems to be related to the hardware. I am reflashing my phone back to froyo and sending it to get the warranty. But after reflashing there seems to be another problem. I cant receive calls anymore. But i can make calls..
I need to know if samsung can find out if I have reflashed my phone because I am afraid that my warranty will be void. Is there anyone with experiece regarding samsung warranty?
Click to expand...
Click to collapse
play dumb, dont mention you flashed, tell them you tried to update with kies and since then the FW is acting up, you can't make calls anymore etc
Interestingly... i have exactly the same problem. I have had this problem for abt 4 months now and i have tried everything (except sending it back to the repair centre). I don't think its a hardware problem but more of a bad flash somewhere in between.
i have been searching the net for ages for a solution... have yet to find any.
Hi all:
I've got the same problem!!
Has any one a solution? I'm crazy with this.
Why do i keep posting on threads that have already been resolved!!
BassBlaster said:
Why do i keep posting on threads that have already been resolved!!
Click to expand...
Click to collapse
what's been resolved?

[Q] Strange problems with my LG

Hello to everyone and I hope somebody will help me with my problem. First of all, I bought this nice phone 2 months ago. It was branded and, of course, one by one, I did the followings: unlock, root, install CWM( first 4.0.0.9, after 5.0.1.4 and finally 5.0.2.0). After that, because the software of LG is not so successful, I stepped forward(very fast, after 2-3 days) and installed different custom roms.
Everything was fine with my phone (except those random reboots), but few days ago I got the first force closes of some applications. Directly I applied those 3 resets from recovery and surprise, after booting, the phone was like before, all apps inside, nothing changed. After I tried again factory reset, even with code 3845#*920# and is much worst, the phone is not rebooting now from recovery mode. What is strange, the phone is operational in some way, some apps are still working, but if I stress the phone little more, I get a lot of force closes and I have to switch it off-on. Same, if I try to uninstall or to install apps force closes are coming. I connected the phone to computer, everything seems to be ok, I copied roms for flushing with CWM, but again surprise, those roms are not on sdcard of the phone, in fact I can't copy or delete nothing on sd-card. I tried to install a rom from an external card, nothing, anything I am doing, the phone going to the initial configuration which was when I got problems. I tried even to flash kdz or bin through Win XP or Win 7, nothing, I saw that the phone is stucking when starting installation of the rom itself.
So, I am ready to send the phone to LG, I suspect allready a problem of hardware. But my hope is that somebody of you which doesn't have secrets in Android and LG phones can give me a sollution.Thank you in advance! And scuze please my english.
Luckgav said:
Hello to everyone and I hope somebody will help me with my problem. First of all, I bought this nice phone 2 months ago. It was branded and, of course, one by one, I did the followings: unlock, root, install CWM( first 4.0.0.9, after 5.0.1.4 and finally 5.0.2.0). After that, because the software of LG is not so successful, I stepped forward(very fast, after 2-3 days) and installed different custom roms.
Everything was fine with my phone (except those random reboots), but few days ago I got the first force closes of some applications. Directly I applied those 3 resets from recovery and surprise, after booting, the phone was like before, all apps inside, nothing changed. After I tried again factory reset, even with code 3845#*920# and is much worst, the phone is not rebooting now from recovery mode. What is strange, the phone is operational in some way, some apps are still working, but if I stress the phone little more, I get a lot of force closes and I have to switch it off-on. Same, if I try to uninstall or to install apps force closes are coming. I connected the phone to computer, everything seems to be ok, I copied roms for flushing with CWM, but again surprise, those roms are not on sdcard of the phone, in fact I can't copy or delete nothing on sd-card. I tried to install a rom from an external card, nothing, anything I am doing, the phone going to the initial configuration which was when I got problems. I tried even to flash kdz or bin through Win XP or Win 7, nothing, I saw that the phone is stucking when starting installation of the rom itself.
So, I am ready to send the phone to LG, I suspect allready a problem of hardware. But my hope is that somebody of you which doesn't have secrets in Android and LG phones can give me a sollution.Thank you in advance! And scuze please my english.
Click to expand...
Click to collapse
Run,run, as fast as you can. Run to lg and shove it up their ass....

android.process.acore resulting to frozen screen

I am having this freaking problem after upgrading to 3.33 firmware and installing Elegancia 2.7. My sensation keeps getting this error "Android.process.acore has stopped" and after this my touch screen keeps on freezing.
I am unable to use touchscreen.
After restarting my phone, i still keep on getting same error :crying:
I have pull out battery from the set, kept it off for almost 6 hours and still got same error after rebooting.
Is there any solution for this issue ?
Even if i reboot to 4ext recovery, i am unable to use touchscreen.
Does the touch screen work in recovery?
It happened to me a couple of months ago, touch screen didn't work anywhere with that same error.
I thought it was the digitizer at first and sent it to a lab.
Switching it didn't help and it turned out to be the board which switching to a new one fixed it.
I don't know if we have the same problem but thought I'd let you know.
Sent from my HTC Sensation using Tapatalk 2
Badflash. Check md5 and then reflash if md5 matches. Happened to me once. Go into recovery, do wipe data/factory reset, then format partition on all except sd card. Fullwipe (you can get it from coredroid) then run superwipe. Then reflash. I always do it that way to ensure i dont get any leftover files/bad flashes.
I looked this up and it said its related to apps that use the same sync function. There solution was to close all tabs in manage applications, clear data and cash in contacts, then clear data cash in contact storage. But I don't know how you can try that if touch screen is not working. I wish I could be of more help. I do. Hope you get it working and figured out! Best wishes .
Sent from my HTC Sensation 4G using xda premium
my touchscreen is just not working. even in recovery. anyways managed to re-install stock 3.33 rom but still then touchscreen isn't responding
Anyways i dont know why the hell has it started working again after i tried to install 3.32 it rebooted and i was able to work. Lets hope it continues to work. But anybody... please let me know what had actually gone wrong and how to avoid it in future...
Running 3.33 stock rom now

[Q] Restart loop(not bootloop) - really weird

Hey lads,
I got a really weird problem and I've tried nearly everything I can think of. I had EMUI 2.3(b121sp06) and I tried the online OTA update to b307 if I remember right(was automatically suggesting the update) and at the update screen it loaded to about 99% and then stopped. Said not to press power while on this screen but obviously it wasn't going to finish. So I reset the phone and it started the "recovery loop", so basically keep trying to apply the update. I had to flash CWM to break out and flashed the whole system by hand(recovery,system,boot,cache,cust and userdata img files) and it starts up but it keeps resetting and seemingly it's random. Android boots up, I don't touch the phone--> boom reset. Weird thing is it even does it in recovery.
If I really want to explain the problem it's like as if my finger got stuck on the power button(that naturally made me think that the button might be f*cked), but booting into fastboot and not having resets cleared my suspicion. What I also noticed is that every time it boots up it doesn't recognize the sim card and I have no signal or whatsoever.
Tried multi tool unbricking method -> doesn't work
Tried factory reset from stock recovery(had to be fast so it doesn't reset before) ->doesn't work
Tried wiping dalvik cache and factory reset from CWM ->doesn't work
Tried killing battery by letting it keep resetting -> battery drained, reset loop stopped ->put the phone on charger->reset loop started again
I have no f*cking clue how can I get out of this, will keep trying though. Any help is appreciated, thank you!
Hi
Did you try to remove the Sd Card ? Honor 6 reboot is often due to faulty SD Card.
Which model do you have ? L04 ?
B307 upgrade sure ?
Seb
Yes, that was my first idea, still does it though. I have the L02 and I'm not positive it was b307, but it started with 3, could be b303 if there is one.
I don't know for L02 but for L04 there is a Full ROM that you can flash with the three buttons method. (Vol+,Vol-, power and put the ROM in /dload folder on the SD card).
Maybe there is such thing for L02 ?
There is, but as I said the phone restarts even in recovery. It's like the phone restarts every 30 secs except for fastboot.
if it's not SD card or internal flash problem so, it seems to be hardware related to me (
Would make sense but it occurred only after I tried OTA. Would be really surprised if that killed that hardware :-/
xXPhoenixXx said:
Would make sense but it occurred only after I tried OTA. Would be really surprised if that killed that hardware :-/
Click to expand...
Click to collapse
Have u fixed the issue yet????
kamalnath93 said:
Have u fixed the issue yet????
Click to expand...
Click to collapse
Unfortunately not, I'm out of ideas, trying to negotiate with the seller to sort something out, I think the phone is beyond saving
Same thing happened with me. Don't have any solution. Have you fixed it?
xXPhoenixXx said:
Hey lads,
I got a really weird problem and I've tried nearly everything I can think of. I had EMUI 2.3(b121sp06) and I tried the online OTA update to b307 if I remember right(was automatically suggesting the update) and at the update screen it loaded to about 99% and then stopped. Said not to press power while on this screen but obviously it wasn't going to finish. So I reset the phone and it started the "recovery loop", so basically keep trying to apply the update. I had to flash CWM to break out and flashed the whole system by hand(recovery,system,boot,cache,cust and userdata img files) and it starts up but it keeps resetting and seemingly it's random. Android boots up, I don't touch the phone--> boom reset. Weird thing is it even does it in recovery.
If I really want to explain the problem it's like as if my finger got stuck on the power button(that naturally made me think that the button might be f*cked), but booting into fastboot and not having resets cleared my suspicion. What I also noticed is that every time it boots up it doesn't recognize the sim card and I have no signal or whatsoever.
Tried multi tool unbricking method -> doesn't work
Tried factory reset from stock recovery(had to be fast so it doesn't reset before) ->doesn't work
Tried wiping dalvik cache and factory reset from CWM ->doesn't work
Tried killing battery by letting it keep resetting -> battery drained, reset loop stopped ->put the phone on charger->reset loop started again
I have no f*cking clue how can I get out of this, will keep trying though. Any help is appreciated, thank you!
Click to expand...
Click to collapse
Its might be a battery problem Or power flex cable. Try to turn on the phone during charge
guys im facing the same problem now... waiting for any solutions
I have tried stop & uninstall some app
I've tried as quickly as I can when the phone (nokia x) is on, then I stop> uninstall I consider potentially cause this problem (facebook, whatsapp, uc browser) and then it managed to prevent the continuous restarts. but problems arise even though the application had me uninstall and then I restart the phone. and it is back again, I uninstalled the app that has remained with the error settings and restart repeatedly. who knows what else : '(
xXPhoenixXx said:
Hey lads,
I got a really weird problem and I've tried nearly everything I can think of. I had EMUI 2.3(b121sp06) and I tried the online OTA update to b307 if I remember right(was automatically suggesting the update) and at the update screen it loaded to about 99% and then stopped. Said not to press power while on this screen but obviously it wasn't going to finish. So I reset the phone and it started the "recovery loop", so basically keep trying to apply the update. I had to flash CWM to break out and flashed the whole system by hand(recovery,system,boot,cache,cust and userdata img files) and it starts up but it keeps resetting and seemingly it's random. Android boots up, I don't touch the phone--> boom reset. Weird thing is it even does it in recovery.
If I really want to explain the problem it's like as if my finger got stuck on the power button(that naturally made me think that the button might be f*cked), but booting into fastboot and not having resets cleared my suspicion. What I also noticed is that every time it boots up it doesn't recognize the sim card and I have no signal or whatsoever.
Tried multi tool unbricking method -> doesn't work
Tried factory reset from stock recovery(had to be fast so it doesn't reset before) ->doesn't work
Tried wiping dalvik cache and factory reset from CWM ->doesn't work
Tried killing battery by letting it keep resetting -> battery drained, reset loop stopped ->put the phone on charger->reset loop started again
I have no f*cking clue how can I get out of this, will keep trying though. Any help is appreciated, thank you!
Click to expand...
Click to collapse
Hey I tried to root my phone and its stuck in the same restart loop. I am trying to install some roms, CM or stock. U also try and let me know if it works.
Kuber.ksp said:
Hey I tried to root my phone and its stuck in the same restart loop. I am trying to install some roms, CM or stock. U also try and let me know if it works.
Click to expand...
Click to collapse
my phone is working only on charhing.. pufffff
snrtrt said:
my phone is working only on charhing.. pufffff
Click to expand...
Click to collapse
Did you follow the guide here?
Sent from my Honor 8 using XDA Labs
In the past my battery lost it's endurance pretty much. Furthermore I've read that a defective battery causes lots of weird behaviours on our Honor 6, which was the same to mine.
In my case a replacement of the battery worked well, to get my Honor 6 back to life:
https://www.youtube.com/watch?v=ceyzXavxFAw
It's not that difficult and lasts approx. 30-45 mins. Spare Batteries are available for 6 - 10 bucks on ebay or directly from the chinese internet stores.
Borg666 said:
In the past my battery lost it's endurance pretty much. Furthermore I've read that a defective battery causes lots of weird behaviours on our Honor 6, which was the same to mine.
In my case a replacement of the battery worked well, to get my Honor 6 back to life:
It's not that difficult and lasts approx. 30-45 mins. Spare Batteries are available for 6 - 10 bucks on ebay or directly from the chinese internet stores.
Click to expand...
Click to collapse
It's really important that we use original chargers for the health of our device.

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