Creaky back cover - HTC Sensation

If I press on the back cover just below the camera it creaks as if part of the cover is rubbing against the phone itself. Anyone else having this issue?

Mine creaks badly as well, but does it on the opposite side, towards the bottom.

You can go to T-Mobile's store and get a new one.It is free.Mine hasn't ggot this issue
Sent from my HTC Sensation 4G using XDA App

Few options here, you can call HTC and they will send you a new cover as a warranty replacement(one time only). Or get an aftermarket over capacity battery, like Anker or Chicitech these batteries are 1900mah and they are a little wider which takes care of the space between the cover and phone(there is more detail on accessory section). Third option is the ghetto solution, take few layers of tape and put it on the battery which creates support for the back cover. I had a little creaky back cover also and new Anker battery took care of it for me.
Sent from my HTC Sensation 4G using XDA App

Knight2040 said:
Mine creaks badly as well, but does it on the opposite side, towards the bottom.
Click to expand...
Click to collapse
My one does a little bit when taking out from charger.
has to be pressed side ways.
but its very small movement near the small screw where the metal and plastic meets.
and it started happening after I dropped mine from a meter height (lucky for the floor mat).

I have an Anker battery and it still creaks.

If you're in Canada, dealing with HTC/Bell sucks.
I still haven't had time to take it in store, but I will try that next.

Related

Cuts my hand?

Hi all,
I got my Nexus one and ever since I am bugged with this "defect"?. I checked with one of my friends and his N1 got this defect too. Do you all have it?
The defect is that; Right above the volume control buttons, the back cover doesn't fit. Part of the front casing (being hard and all) cuts my fingers when i try to hold this thing in my right hand. And that's my hand I use for reading stuff..
My questions are:
- do you have the same problem?
- if not, how can I order a back cover that fits perfectly? since I am really really annoyed with this?
- if there's another way of fixing this issue, what would that be?
best,
kirpi
I am from Turkey and one of my friends brought this n1 to me by the way, so rma is not an option [and I actually unlocked the bootloader already anyways]
mine does not have this defect
http://www.htc.com/www/support/nexusone/
they might still get you a replacement part for a hardware defect that cut you.. id call or email them and ask
Mine is fine.
My first Nexus One did not have this defect. My replacement does.
Call HTC and have them send you a replacement battery cover. If the replacement doesn't fit, have them send you a new phone.
Yes, I noticed it too and looked all over the web to see if it was normal. Seeing as others have noticed it to and some have even had one that fits properly and one that doesn't I think I'll try to call HTC and have them send a free cover. Has anyone tried this and been successful?
well, apparently it is not normal. so I asked htc how can i replace the cover.
i actually wait for any vendor /chinese etc/ to produce spare parts so that i can buy one in case htc cannot provide the cover to turkey
The back cover is off for me as well, however, I would suggest manual labor to toughen up your hands.
kirpi said:
well, apparently it is not normal. so I asked htc how can i replace the cover.
i actually wait for any vendor /chinese etc/ to produce spare parts so that i can buy one in case htc cannot provide the cover to turkey
Click to expand...
Click to collapse
Did you speak to someone at HTC? Did they offer to send a replacement cover? The thing is I can't tell if it's the cover that is off or if the phone part is off.
The back case is a little off. And from all the pictures of nexus one... it seems to be the case for everyone. However, nothing that will cut finger. I rubbed my finger on it for 2-3 minutes..nothing.
Everyone else.. look closely.. the metal part between volume and power is slightly visible as compared to smooth side of left. It is very slight and looks like a design change HTC made for placing volume and power key.
Called HTC and they agreed to send out a replacement battery cover so we'll see if that changes anything.
My first phone did not have this. My second did. I am now on my third and it has the slightest of a lip. You couldn't even notice it unless it was up to your eye. However my issue is with the screen. The right side of the screen is not flush with the phone, and there is a jagged lip that is horrid. I've been waiting for them to close my current ticket ( It's been 2 weeks, and have my money back in my back, but it still says testing phone ( yes , it was unlocked =) )). My old phone had massive dust under the screen.
Anyone else have this screen to phone edge problem? I almost regret selling my iPhone as the quality control seemed better. But I love my openess
I have no edge issues on the back cover...
muncheese said:
The back cover is off for me as well, however, I would suggest manual labor to toughen up your hands.
Click to expand...
Click to collapse
yeah if that cut him WOW!!! hahahaha
What kind of moisturizer do you use? Your hands must be silky smooth! Like buttah!
I just noticed this defect today! I only noticed it after dropping it though (while sitting on the toilet it fell out of my pocket) so no damage of course but didn't notice before hand
well i am not that silky smooth but my skin may be a little too sensitive, i admit (allergetic person here)
However, the off part is not that much small in my casing.
Also it might be related to how I handle the phone. I use my right hand to hold it and my index finger and middle finger hovers around that problematic edge all the time while using it. I changed my handling (since i cannot change jobs for a manual labor that easily )
anyways, HTC has agreed to send me a back cover without even asking too many questions (obviously to a friend of mine in america) It made me think that, this is a well known issue. If that defect is with the chassis than I'll just wait for HTC desire sell mine after that
I received my replacement battery cover today and unfortunately it also does not fit. I called HTC and they are escalating the issue to the accessories department to have them investigate the battery covers not fitting the recently built Nexus Ones.
cekle
it is saddening to hear that.. the rma life cycle is like hell for me (since i reside in turkey) well, please let us know if ever a fitting cover is sent to you and i will re apply.
I think all the N1s have this defect. Mine is about a quarter of a millimeter off just above the battery. It is actually common in electronics for covers to not fit perfectly.
Do I really care about something being .25 mm off? No.
The better question is, should that be enough to cut your hand or even scratch it?
In any manufactoring there is a "tolarence" that defects have to be under in order to be shipped out. In reality, everything has a defect.
The amount this cover is off is certiantly within most manufactoring tolarences. The N1 isn't going on a space shuttle so there is no need to have a tolarence of .001 mm.
There, you learned somethhing amount engineering and manufactoring.
In all honesty, do I think the tolarence for the cover was a big too high? Yes, but you are building something that costs $175 to make and then turning around and selling it $179 already, some corners must be cut.
arkavat said:
The back case is a little off. And from all the pictures of nexus one... it seems to be the case for everyone. However, nothing that will cut finger. I rubbed my finger on it for 2-3 minutes..nothing.
Everyone else.. look closely.. the metal part between volume and power is slightly visible as compared to smooth side of left. It is very slight and looks like a design change HTC made for placing volume and power key.
Click to expand...
Click to collapse
Mine does not have a gap.
It looks the same on both sides for me.

creaking phone

anyone elses phone getting a little creaky when holding it? makes me sad it sounds like it's getting old already
You should check to see if its your screen
Mine was creaking when I would make phone calls. Come to find out the screen was coming loose. I sent it back. So push on the screen to see if it moves in the corners...
Sent from my SAMSUNG-SGH-I897 using XDA App
If it's the bottom battery cover latch, I "fixed" mine by actually taping a cut business card on top of the battery (so it's between the battery and the battery cover). Creaking hasn't come back since.
good ideas! my screen is secure, not moving around. the creak seems to be coming from the battery cover latch. i'll give the business card trick a go!

Battery cover

As everyone will soon find out, the battery cover is a pain to get open. I spoke to someone with HTC and they said that this is a know issue and it HAS BEEN FIXED, the bad news is that they made 300,000 of them before anyone noticed...
So you have to decide: deal with the battery cover issue, or be an early adopter (I think the choice is quite clear)
The one I opened yesterday at radioshack was no problem to open..stuck my nail in little slot and it opened right up
Sent from my Liberty using XDA App
its also very easy after the initial removal but that first time is a bear.
Sent from my SAMSUNG-SGH-I897 using XDA App
I'm taking the early, hard way. 11AM tomorrow.
I picked one up at Costco and we gave up at the store after about 10 minutes. I took it home and was able to use my health insurance card (slightly thinner and more flexible than a credit card) to pry the door open, but unfortunately I scratched a small part of the body of the phone while trying other methods At least the insurance card was good for something, because it's not good for actually paying for healthcare!
Ah well, I accidentally dropped my Nexus One shortly after I first got it and put a nice sized scratch in it, so I'll live.
I did find that once I got it off the first time, it's a lot easier now. I can pop it off no problem.
First impressions of the phone itself are that it's awesome. It's a lot faster than the N1 and I'm really liking HTC Sense (this is my first Sense phone).
I used a guitar pick on the second one I tried. No scratches You can use your finger after the first time at least.
Picked mine up today at Costco as well, and practically had to use a screwdriver to open the battery door. Tried so hard with a credit card, and my nails first. End result, nicked the aluminum body, and battery door!
What's the fix? If it's a known issue, with a fix, then maybe new battery doors for the first 300,000.
Watching the YouTube videos of early review units, I knew this would be a problem when I picked ny phone up at Costco on Friday.
One reviewer (I can't remember which one) stated it was easier to open the battery compartment by sticking your thumbnail under the volume down portion of the rocker rather than the notch they give you. I had to use a fair amount of force, but got it open without mangling the cover or scratching the case.
So, for the first time, put your thumbnail under the volume rocker - NOT the groove provided. After a couple of battery swaps, it works just fine.
wish I would have known this earlier, but regardless it is a problem that you shouldn't even have to deal with. The sim cover is so flimsy that it folded in half in the store. Battery door/phone got scratched as well. Returned the phone right there in the store.
Use all fingernails and pry under the volume rocker too. Mine popped right open.
Didn't have any trouble with the battery cover. I did end up with a unit that had a crack on the sim/memory card cover when I bought the phone. I ended up taking it back to Radio Shack and they ended up giving me another phone.
There was someone else there at the same time I was that had the same issue with the sim/memory card cover being cracked.
Both of them looked to be cracked in the same spot. He just had them pull a battery cover off another phone.
Psy
PsylockeSmythe said:
Didn't have any trouble with the battery cover. I did end up with a unit that had a crack on the sim/memory card cover when I bought the phone. I ended up taking it back to Radio Shack and they ended up giving me another phone.
There was someone else there at the same time I was that had the same issue with the sim/memory card cover being cracked.
Both of them looked to be cracked in the same spot. He just had them pull a battery cover off another phone.
Psy
Click to expand...
Click to collapse
I'm glad to see it wasn't just me.
It took 3 radio shack employees to open mine up.
Sent from my Desire HD using XDA App

[Q] Loose Battery Cover?

My battery cover is a little loose all of a sudden. at the bottom it now moves a little. When I squeeze (lightly, normal use amount) the phone at the bottom kinda clicks. Anyone else have this issue?
Yes. I called HTC and they're replacing it. But for now what you can do is put paper inside the case
Sent from my HTC Sensation 4G using XDA App
Yeah, several other people reported this problem on a Dutch forum. People should not open the backcover unless they really have to. After opening the cover a few times the cover is getting loose and starts to crack when you press it.
okay so I have the same problem, should I be worried or is it just the case with all sensation handsets ?
Take the cover off and press the battery. I think that's what it is...or maybe both.
Sent from my HTC Sensation 4G using XDA Premium App
secano said:
Take the cover off and press the battery. I think that's what it is...or maybe both.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
I don't think that's it, the battery is fitted normally, and I've just tested it with battery removed, it does the same thing, I should mention that it isn't really that obvious, but it's an annoyance nonetheless, such an expensive phone to have a glitch like that.
can anybody confirm that it does loosen after some time of usage, I mean did it came like that out of the box or was it getting loose with time?
I just noticed this on mine this morning , will steal a new cover soon
****ttttt let me check mine lol
...same here, at the right bottom corner!!!!
...and I agree, tooooo expensive phone for such a glitch!
Spekko said:
I just noticed this on mine this morning , will steal a new cover soon
Click to expand...
Click to collapse
I went to a tmobile store to see if they'll let me switch. The rep told me thy they can't switch cuz its an htc problem. Then he got curious and pulled out his sensation to see if his had it...
He looked so sad lol I just got off the phone with htc and my replacement cover is shipping soon and if the second one is defective then I have to send in my whole phone so they can check it out. You guys should call htc I'd you already haven't
I fixed mine by adding some paper to the back.
http://forum.xda-developers.com/showthread.php?t=1215096
Hey first post here! Signed up just to have my say on this issue, just as i did with the android central forum.
Also posted this on the android central forums...
Got the creaking here also, definitely a design flaw. Being obsessive with my devices i couldnt live with it!
I do not recommend putting paper in the cover to fill the gap, as this is just expanding the cover further making it even MORE loose when the paper is not in there. Also i wouldn't recommend it because the paper pushes the back cover out a little more, you may loose a connection for the ground. Which is the little metal springy thing, half way up the right hand side. Obviously its not a good idea to 'push' the cover further away from this ground spot. I have heard that people have had issues with screen responsiveness due to a static build up from not grounding properly.
What i did to fix this problem was a bit of a kitbash of sorts.
Mine was creaking on the bottom right area, like most. The problem is there is too much play between the little black catches on the battery cover and the latch on the handset. Instead of filling up the gap between the phone and the cover (Ala paper, card in the cover) I closed it!
What you need to do is get some very thin plastic film. Like that on kids toy packaging etc. Not the thicker stuff though. This stuff would be under 1mm thick. It came as a viewing window in the box my new wallet came in. So you can sorta imagine what im talking about.
I cut a piece about 10mm long and as wide as one of the two little black catches. I applied a VERY thin coat of super glue to one end of the film. Just enough to cover the area under the catch. Then i carefully placed the film with the superglue on it under the catch, and then quickly applied some pressure to it with some tweezers. Then i carefully cut the excess off with a pair of finely tipped nail scissors.
The result is that it now PULLS the screen/phone INTO the cover more by making the little black catch thicker. Not the opposite (paper method), which pushes the cover out, creating a further problem of adding more paper under the cover over time as the cover expands/loosens to compensate. Not to mention a possible grounding loss and resulting damage.
Hope this helps some people that have had multiple replacements or could not be bothered replacing for such a cosmetic issue. (Like me). It definitely works, just got to get your surgeon on and be accurate with your placement of the film.
Apply this to what ever side creaks the most, and bam its gone. Nice. Solid phone... again.
If anyone wants more specific details etc, im all ears.
Regards,
Matt.
MrSoulSOng A video explaining this fix would be appreciated ^_^ cuz I didnt buy my phone from here and I still gotta wait for about a month to send it to the shop to fix or get a replacement
...just an update...after buying new back cover from no1tech (that was month and a half ago...) there's no loose spots, no creacking...!
Very satisfied now I am. Finally phone feels and looks like it should be - beast in compact housing!
I have the very same problem too. VERY annoying
well I had the same problem however what i did was that on the back cover inside of it I put some black electric tape on to the sides that creak (next to the sides and the clips) and when I put the cover back on there was no creaking at all. figured it wont interfere with the single because people put cases on the back all the time plus its electric tape meaning it'll prevent from short circuits and I don't think there should be any overheating issue as its a very small quantity.

Noisy Battery Cover?

Hi, I was curious if other owners have a clicky noise when they press on their battery cover? Its really irritating. I took off my battery cover to see what the problem was and found out its either a loose screw or just the design itself. If I touch anywhere in the "RED" location of the picture I will hear a popping/clicking noise. I was thinking I might need to tighten one of the two "GREEN" screws. But I dont have a small enough screwdriver. Just curious if anyone else noticed this? If Im the only one I was going to pick up a Glasses Repair Kit.
Thanks for any response.
I have no noise when I press on that spot...or any other spot.
You are not alone on this. Most people dont see it until the back cover has been removed several times. Mine started doing it after removing it about half a dozen times. The most common and simple suggestion to fix it is to take a post it note type piece of paper, cut it down to size to fit under the cover where the noise is originating at (where you are touching it to produce the sound). If it doesnt work, try it again. My phone is almost completely silent now. Hope this helps.
Thank you very much. I'll give it a try.
Sent from my SCH-I535 using xda premium
My GNex did that directly under the camera cut out on my battery cover. I got the OEM Samsung extended battery and that fixed it.
Sent from my VZW GNex using XDA Premium HD app.
Mine creaks by the charging port:crying:
dogredwing1 said:
Mine creaks by the charging port:crying:
Click to expand...
Click to collapse
Give the slip of paper trick a shot. I know its a dirty solution, but it sure beats hearing that creak all the time and being reminded about it (and its also free).
Mine did that too but it was on the top right hand corner if the screen is facing you. I replaced the back cover with the Samsung flip cover and it eliminated the noise for me. It also made the camera recessed into the back cover which I was very happy about. Maybe it will keep it from getting scratched so easily.
Sent by one of my many Anthromorphic Personifications

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