My wife now all the time is saying: "Your new phone is crap". By new phone she means the (Wallaby) XDA I have asquired (mainly for navigation purposes in my car) recently.
It was replacing an Ericsson SH888. I always had excellent communication quality even in regions with weak signal strength.
Now (with the same SIM card) running E-Plus from the XDA I'm having much worse communication quality. Dropouts, opposite side doesn't hear me and such.
Can anyone explain why it is so?
Hi Krischu.
I've read posts on this forum in the past regarding poor reception (often fixed with radio stack upgrades), on the Wallaby.
People have also complained about poor sound quality & poor mic pickup too, but I never had either of these problems.
Some qualifying questions;
Which provider are you with?
What ROM & Radio Stack versions are you running?
Have you ever changed the ROM?
Is the device new, or purchased 2nd-hand?
To your knowledge, has the device ever been dropped?
Does your voice sound better (to the other person) if you use the head-phones?
Are you satisfied with the sound YOU hear?
What exactly is the problem with your voice, according to your wife? Muffled, distorted, or dropping-out?
Does the service-indicator icon show low service when you have this problem? Or does it just happen all the time?
How exactly are you using it for navigation? Serial cable to GPS? If so, do your issues only arise when the gps is running (ie. interference)?
That's probably enough questions for now.
Codenix.
Codenix said:
Hi Krischu.
I've read posts on this forum in the past regarding poor reception (often fixed with radio stack upgrades), on the Wallaby.
People have also complained about poor sound quality & poor mic pickup too, but I never had either of these problems.
Some qualifying questions;
Which provider are you with?
What ROM & Radio Stack versions are you running?
Have you ever changed the ROM?
Is the device new, or purchased 2nd-hand?
To your knowledge, has the device ever been dropped?
Does your voice sound better (to the other person) if you use the head-phones?
Are you satisfied with the sound YOU hear?
What exactly is the problem with your voice, according to your wife? Muffled, distorted, or dropping-out?
Does the service-indicator icon show low service when you have this problem? Or does it just happen all the time?
How exactly are you using it for navigation? Serial cable to GPS? If so, do your issues only arise when the gps is running (ie. interference)?
That's probably enough questions for now.
Codenix.
Click to expand...
Click to collapse
I bought a used XDA (T-Mobile MDA I, 32 MB) which had been flashed and unbranded.
My provider is E-Plus (Germany).
G32S54
R3.16.00
4.01.19
It happened to me once that it fell to ground. But the weak communication was with the old main board as well as with another one (I swapped main boards recently, so I don't think it's a hardware problem or faulty board)
Yes, the weak communication (drop outs - interrupted speech) mainly happens when the signal strength is low.
But that's the point - the SH888 (Ericsson) was able to smoothen out these situations, when signal strength is low.
Treo 750v very Poor 3G reception in buildings and on trains around London.
I have now changed job and work in central London and I have noticed on my route to and from home to central London I loose reception a number of times in various spots but on my TyTN which I took to test had no issues.
I have two Treo 750v and they both are doing it one installed with vodaphone and one Cingular rom. The lady next to me thought I was going mad two mobiles one in each hand and my eyes fixed on the reception bars all the way to London at 6:40am yesterday morning. I have not really noticed any issues with reception before this as around home it works flawlessly and I know it is not related to T-Mobile UK. I missed two calls also and whilst at work, phone on all day I got 3 voicemails. Various reviews on the internet have also said reception is poor on these phones and now it is starting to become a reality the more I use it in different areas.
I tested on the way home I rung my two land lines and spoke to my children and girlfriend on the TyTN and 750v the treo cut out 5 times whilst the TyTN held the connection from start to finish. Testing the 750v set to GSM today the phone cut out 2 so slight improvement I don't know if there will be a fix of some sort i.e. (radio or rom upgrade like the TyTN) over time fingers crossed, There is no difference for reception on the Cingular rom vs. vodaphone. But like anything it could be a hardware problem. I am sure if the treo had an antenna it would be better. First attempt for an antenna less Treo it is a good start. I hope they do a new revision of this Treo or this fault does gets fixed as I love the form factor of this phone far better than the TyTN imo.
Reception set to GSM is far better under band selection, I loose the fast browsing speed abilities of UTMS but call quality is much better overall.
Does anyone else suffer from reception issues related to 3G?
Tmobile
Vodaphone
O2
Sim cards tested in both phones.
I am also experiencing problems on 3G here in the Netherlands. I have some bad reception during calls and also alot of dropped calls when on the move and the phone is trying to fall back from UMTS to GSM.
I am also having some Bluetooth stack problems: the Bluetooth sometimes crashes, even in the middle of a conversation on the carkit. The audio connection gets lost with the parrot carkit.
mkoster007 said:
I am also experiencing problems on 3G here in the Netherlands. I have some bad reception during calls and also alot of dropped calls when on the move and the phone is trying to fall back from UMTS to GSM.
I am also having some Bluetooth stack problems: the Bluetooth sometimes crashes, even in the middle of a conversation on the carkit. The audio connection gets lost with the parrot carkit.
Click to expand...
Click to collapse
The issues you are having are just like mine, Not having any bluetooth issues like you mention though. UTMS to GSM is a big problem with the phone it is like it gets confused and then freaks out.
The reception part is really starting to get to me as my main phone it is not doing to well if you know what I mean. I only hope that a software upgrade can fix the issues. I am sure the bluetooth issues will get sorted with an update.
Same here (Italy). Bad 3G reception (Vodafone network): sometimes the 750V switches to GPRS and the call quality is fine, sometimes it doesn't, and it's a pain... I noticed a slight improvement when I upgraded from the original Vodafone ROM to newer Cingular's. Hope this means it's a software-related issue, and can be solved via a ROM upgraded in the future. After all, the 750V is made - like the TyTN - by HTC, so the reception should be more or less the same in both the devices.
Bye,
F.
xxnoelziexx said:
Treo 750v very Poor 3G reception in buildings and on trains around London.
I have now changed job and work in central London and I have noticed on my route to and from home to central London I loose reception a number of times in various spots but on my TyTN which I took to test had no issues.
Click to expand...
Click to collapse
With my TyTN (radio 1.16) I get reception on a dead spot where I couldn't get reception with several other phone's (Nokia, SE, Motorola). Much better then with the standard radio 1.03 which didn't work there also. The Palm's reception is somewhere in between, and probably software-related too.
xxnoelziexx said:
The issues you are having are just like mine, Not having any bluetooth issues like you mention though. UTMS to GSM is a big problem with the phone it is like it gets confused and then freaks out.
The reception part is really starting to get to me as my main phone it is not doing to well if you know what I mean. I only hope that a software upgrade can fix the issues. I am sure the bluetooth issues will get sorted with an update.
Click to expand...
Click to collapse
I've got the same problem. Fixed it by changing the band selection from "automatic" to "gsm". I'll have to change it back whenever I want to access the internet, which is a pain, but at least it's now usable as a phone.
Hi All,
I wonder if someone can help me. I am having an issue with call quality with a number of users on O2 (UK) and can't seem to resolve it.
In a specific area (about 20 meters radius) all incoming and outgoing calls have very poor outgoing call quality, the person on the other end of the line describes the experience as "being underwater" or "robot voice" and if it's particularly bad every other word is cut out. My users can hear the other person perfectly with no distortion.
This issue is happening on a number of different handsets, SIM's and phone numbers.
I have complained to O2 who have provided a femtocell "Boostbox" which doesn't seem to have helped at all. All my users have always had 4 bar full signal strength, with or without the boostbox.
If my users walk out onto the car park the signal clears up and all is well (although this is no good for business!).
I've come to the conclusion that it must be something interfering with cell phone quality as this issue only started a few months ago.
My question is do my symptoms sound like interference or something else (an overburdened cell tower?), and if it is interference, how can I track down whats causing it and save my users a lot of headaches.
Thanks for any help
Gordon
My MB865 (Atrix 2) started losing signal and restarting. When it does re-acquire a signal, it is always a strong signal (5 bars ~ -65-dB). The problem has been getting worse and it is getting more difficult to acquire/retain a signal. Often the phone will spontaneously re-start as well. The re-starting seems to happen more frequently when I am charging the phone or do not have a signal.
My son has the exact same phone with the exact same configuration, and his is working perfectly. Side-by-side, he will have 5 bars while I'm not able to get a signal at all.
I have been told that this is likely an antenna issue, but I'm truly not sure.
Could a faulty antenna cause the re-starting issue described above? If it is a faulty antenna, is this something I could replace myself? I was unable to turn up anything useful in my search for a replacement antenna for this phone, so I'm not sure where to even get one.
Thanks in advance.
I am having nearly same issue with my atrix 2
I cant make or receive any calls/sms
The signal reception have decreased a lot.
I would like to know what you did to fix the issue
K****ijs said:
I am having nearly same issue with my atrix 2
I cant make or receive any calls/sms
The signal reception have decreased a lot.
I would like to know what you did to fix the issue
Click to expand...
Click to collapse
I bought a different phone.
Hello guys and girls,
after experiencing some GPS problems (loss of signal on the road and/or late fix) I did the fix found on youtube (Where you place a bit of paper/tape under the GPS antenna contacts). It worked just fine, my GPS fix is now happening faster and I did not lose the signal ever since. But I am now facing some (weird?) problem: My GSM connection (GRPS, EDGE) is really really bad. In my room I don't get any signal at all, outside I get like 1 out of 4 bars of signal strength, but I lose it after a few seconds. I normally have 4 out of 4 bars in my room. BUT: My 3G connection works fine, 3G, LTE, same connectivity as before.
My friends phone (same carrier) does get the full GRPS/EDGE connection in my room, so it's not the carrier having problems. I didn't do any updates or anything in the last weeks. It would be a huge coincidence, if a software bug happened while I fixed the GPS problem, so I assume it's a hardware related thing?
How might I fix that, what possible solutions are there?
Tried the following so far:
Restarting multiple times, with our without airplane mode
Re-inserting the sim-car
Switching between LTE only, GSM/LTE, GSM only
Flashing new/other modem
Replacing the speaker/antenna-module
-> nothing changed
out of sheer curiousity, and after reading your post, im stuck wondering.. why do you want or need your gprs and edge connection when your 3G/LTE is fine? data speeds are very slow, and drain lots of battery using anything internet or download related..
Yeah, sure, 3G/LTE is better and coverage is really good where I live, that's why it's not an emergency for me, but it's very important to get it back to work properly.
I know at least 2 situations where I really need GSM (GPRS,EDGE):
1) At work (huge metal building, no 3G/LTE, only GSM) -> I can't call, text or do anything with my phone (don't worry, I am allowed to do so and no, there is no WiFi)
2) On the road, especially the german autobahn has large areas where there is no 3G/LTE coverage, so I can't use my navigation-software properly and can't respond to calls or whatsoever
So all in all: GSM in really important for me. Please help me. :crying:
ahh.. I see.
and your GPRS/edge was fine before the GPS "fix"? maybe something got loosened?
Before I did the fix it worked perfectly fine. Directly after I did it, the gsm was gone so I figured that I somehow damaged the antenna. But since I replaced it and nothing changed I am not sure what to do now. Are there other antennas, are there other modules that influence gsm, that I might have damaged or loosened?
That's what can happen when you tinker with guts of your phone. You risk damaging or messing it up. Sorry, I don't mean to sound like a jerk.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Yes, dave2metz, I know. I was fully aware of that when I opened my phone for the first time to fix the GPS thing. But I am not here for moral advice.
Any ideas how I could fix my problem are highly appreciated!
Edit:
Just checked: The sim-card is not the cause of the problem either. I would really appreciate some good ideas guys..
No idea what I might try?
My best guess is that this is a hardware related problem. But how does one fix it? I replaced the antenna (the bottom thing), nothing changed. So that specific antenna was not the cause of the problem.
Are there other antennas?
Are there antenna-connections that I could check?
Any other hardware things that I might check?
Anything that might have lost the physcical contact inside the phone because of that GPS fix?
Could it, against all odds, be a software problem?
Please, I am really in need of a working phone. If I can't fix it I need to replace it sooner or later because GSM is essential.
If anyone can provide me with an idea or something that leads me to a fix, I will reward you (amazon gift-card or whatsoever).
Cheers,
.yasu
Did you figure it out?
.yasu said:
No idea what I might try?
My best guess is that this is a hardware related problem. But how does one fix it? I replaced the antenna (the bottom thing), nothing changed. So that specific antenna was not the cause of the problem.
Are there other antennas?
Are there antenna-connections that I could check?
Any other hardware things that I might check?
Anything that might have lost the physcical contact inside the phone because of that GPS fix?
Could it, against all odds, be a software problem?
Please, I am really in need of a working phone. If I can't fix it I need to replace it sooner or later because GSM is essential.
If anyone can provide me with an idea or something that leads me to a fix, I will reward you (amazon gift-card or whatsoever).
Cheers,
.yasu
Click to expand...
Click to collapse
Did you end up figuring anything out for this? I have something along the same lines. I dropped my phone and smashed the screen. I was able to get a guy to replace the screen portion of the unit, but immediately after I got it back it had no cell reception. Rebooted came, back thought everything was cool.
After a couple weeks I notice my phone has lost reception occasionally. It's now gotten worse, I used to be able to reboot it about 5 or 6 times and then it would randomly come back. I've even had it come back without performing a reboot on its own.
I ended up taking the whole thing apart, reseating everything after having a day and half span where I have been unable to get it back and boom reception came back. Thought it was his repair job at that point, but it has since dropped the signal again and I can't get it back. Yesterday even I was showing LTE signal changing from low to strong etc, but my network was still down as I couldn't perform a search, maps, or anything.
I have my phone apart again. I've checked all the connections over and over and wondering what else to look for or try to replace. True my impact could have damaged a component on the mainboard, but my phone works fine in all other areas. I could replace the antenna wires and the antenna/speaker module, but I'm not sure it just a reception problem.
My phone also boots into airplane mode when it has no signal, but turning it off does not restore the connection or anything. Rebooting it puts it back into airplane mode. *#*#4636#*# shows my radio is off. Thinking it's a short or something somewhere, but I doubt I'll be able to fix it in that case - at least without a mainboard?
That's my other question, what part need to be replaced for experiencing no network and its not the antenna or antenna wires? Is the mainboard? Sister board? Currently researching teardown as this phone is modular and I'm sure I could source the part off ebay or something.
Hi,
There's one antenna for 2G/3G/4G so I think if this problem was caused by hardware, it would affect overall connection to mobile network.
I think that this might me software-related problem but actually can't figure out which. Only thing I'm currently thinking of it that your phone has problems with connecting to certain GSM band. For example in Europe are 900 MHz and 1800 MHz standard for GSM.
Lower frequencies bring you better coverage. Your phone might have trouble with connecting to them and automatically selects 1800 MHz layer.
If you are able to get another phone with SIM of the same network provider, I recommend you to download any networking app and compare data about cells. Mainly CID number. It's unique identifier of each cell in an area.
If both phones are connected to same cell (CIDs are equal), you have to compare RSSI values. Lower means better signal. RSSI is defined as a negative number in an interval of <-51; -113>. So -75 dBm is better than -89 dBm. In one place should be difference about +/- 5 dBm.
Reaching slightly different RSSI numbers while connected to same cell in same place might mean that your phone really have problems with radio.
hey mate,
My wife phon is having the same issue 4G works, 3G sort of works, 2G nothing.
[Did the GPS fix on my wife's Nexus 5 (and mine) also]
swapped sim, used another telco same issue.
when into service menu did *#*#4635#*#* , click the 3 dots, select radio band - only see USA band.
While my phone had automatic, usa bad , usa band, japan band.
she is running stock rom with unlocked boot loader, I am on CM11 but doubt that should make any difference.
if I work out what is going on will report back.
nexus 5 3g 4g damaged
hello guys?.. my htc nexus 5 got wet and i notice the signal strength got lost. when i open it up i notice the lines on the antenna got damage. how do i repair it? or should i replace it with new one? Pls help !!
Is issue still remaining?
Hi. I am having the same problem. Could anyone find a fix for this?
My GPS was and is fine. I didn't do the gps fix, but I have replaced my battery and I think it happened after the replace...