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Hey everyone.
I just got a brand-new G-Tablet through Sears. I'm checking here to see if anyone has any ideas before their tech support opens in ~two hours.
I got it to my office, plugged it in and charged it until the light turned green. Then I turned it on and played with it a bit. I didn't have a method to put it on the network right then to sync anything, so I really just poked around and then set it to the side. One thing to note is that I wasn't presented with a setup screen at all, it booted straight to home.
Then later that afternoon when I went to go home, it wouldn't power on. I'm not sure if it went to sleep or powered off, but nothing happens no matter what button combination I press. I've tried just pressing power, holding it down for 4 seconds, holding it down for 30 seconds, power and volume + at the same time, and power and volume - at the same time.
I tried hooking it up to my computer last night, thinking that maybe the display didn't come back from sleep and maybe I could force a reboot via ADB, but it must be off alltogether since it didn't trigger a USB installation on the computer.
When I plug it in to charge, the little light turns red, then a while later turns green, indicating that it is fully charge, yet still no joy.
Your thoughts?
Press the power button for a really long time to see.
Sent from my GT-I9000 using XDA App
Just held it down for 90 seconds, no dice. I tried pressing it briefly afterwards too just in case.
I think Roebeet and a few others had a similar issue. I believe they had to wait 24+ hours for the battery to drain. I can't find the thread but the search button may help
You didn't update the firmware, correct? This is a known issue with the older firmware and it's happened to me.
I believe that the device is frozen - and yes, when it gets in that state you cannot reset it, even when holding down the power button. You have two choices, when this happens:
1- Open up the back of the device (and thus voiding the warranty) and press the reset button on the system board. That will fix it immediately. I know this probably isn't the best option, but I wanted to mention it.
2- Unplug the device and wait for the battery to completely drain. This takes about 24 hours. Once drained, you can press the power button and it will boot up for 10-15 seconds before stopping - that's your queue that the device is "fixed" so you can start re-charging it.
Fortunately, this probably seems to be resolved on newer firmware, tmk. I've only had this happen on a device with the original stock firmware.
The two of you are gentlemen and scholars. I'll let you know how it turns out. I was on the phone to get the RMA when the line went all fuzzy and I couldn't talk to them. Then it did the same thing when I called back. Then I saw this post. Divine Intervention...
Going on 28 hours now and still nothing...I'll probably give it at least 3 days before I send it back.
Give it a few more hours, and then plug it in for a minute and try powering it up. the battery could be so drained at this point that it needs to be plugged in to go on.
Mine took 24 hours to drain, but I wasn't sure if it was at 100% charged, at the time.
Almost to the 48 hours mark and still nothing. I tried plugging it in briefly just to check and the red light still comes on, but it won't power up. Anyone know the possible standby time of a fully charged batter on these things? I was thinking if the system locked up and it isn't hardly doing anything, it could last a while...
Maybe a return to the store you purchased it from at this point. The battery should be dead by now. You should be able to get an exchange or you can try the other route Roebeet suggested but that will definitely void your warranty
thebadfrog said:
Maybe a return to the store you purchased it from at this point. The battery should be dead by now. You should be able to get an exchange or you can try the other route Roebeet suggested but that will definitely void your warranty
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The problem is that I'm in Guantanamo Bay, Cuba. Shipping time is at least 2 weeks and sears won't do an advance replacement. Neither will the Viewsonic support folks. So I'm either stuck having to buy a second one and waiting for them to get the original back before the refund, or waiting a month or more for a repair...
Are there any seals inside the case that get broken if you open it?
I don't know the answer but this may be of some help
http://forum.xda-developers.com/showthread.php?t=842354
thebadfrog said:
I don't know the answer but this may be of some help
http://forum.xda-developers.com/showthread.php?t=842354
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Click to collapse
I think I'm just going to give it anther day then send it in for repair.
Still nothing. Since its going to be over a month before I get a replacement, I'm just going to return it and wait for the new crop of tablets to come out. Thanks for the help guys.
Sent from my Dell Streak using XDA App
Sorry to hear that. I think the reset button on the board would have worked, but I understand why you wouldn't want to open the device up. We shouldn't have to void our warranty to be able to do a hard reset.
Rhodizzle said:
Still nothing. Since its going to be over a month before I get a replacement, I'm just going to return it and wait for the new crop of tablets to come out. Thanks for the help guys.
Sent from my Dell Streak using XDA App
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You might try nvflash.... worked on a friends.
GTO777 said:
You might try nvflash.... worked on a friends.
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Click to collapse
But was your friend's responding at all? I get absolutely nothing. the only thing the tablet does is give me a red light when it's charging and a green light when it's done. The power button does nothing and volume down + power does nothing. doesn't nvflash require a connection over USB before it can do anything?
I have been running the new cm9 ics ROM for about 2 days now, and had just got all my data and apps sorted and fully working. I sat down, watched some TV, and after 30 mins i checked my phone. Black screen ( i assume its locked) i tap the power button, nothing, again nothing. I now think i must have turned my phone off. I now hold the power button, nothing, again, nothing. I grab my charger, put my phone on charge and notice no orange or green light. I have repeatedly tried to revive my phone but nothing works. I don't know if its the software, battery, charger, Im so confused. Please if anyone has had the same problem, or has any suggestions, i would appreciate it very much. Thanks.
some extra details: i charged my phone over night the day before, so it shouldn't have died ( i know you shouldnt charge overnight, but i do :/)
i wasn't trying to flash anything or messing around with files, it was in my pocket.
i didn't drop it
Gaff3rs said:
I have been running the new cm9 ics ROM for about 2 days now, and had just got all my data and apps sorted and fully working. I sat down, watched some TV, and after 30 mins i checked my phone. Black screen ( i assume its locked) i tap the power button, nothing, again nothing. I now think i must have turned my phone off. I now hold the power button, nothing, again, nothing. I grab my charger, put my phone on charge and notice no orange or green light. I have repeatedly tried to revive my phone but nothing works. I don't know if its the software, battery, charger, Im so confused. Please if anyone has had the same problem, or has any suggestions, i would appreciate it very much. Thanks.
some extra details: i charged my phone over night the day before, so it shouldn't have died ( i know you shouldnt charge overnight, but i do :/)
i wasn't trying to flash anything or messing around with files, it was in my pocket.
i didn't drop it
Click to expand...
Click to collapse
Don't panic. Stay calm. The most of our ics roms suffer from reboots or freezes at this stage of development. Your phone simply froze, this can happen with screen on or turned off. If the three button combo (power and volume + -) does not work, You need to wait until the battery drains out.
if you pull the battery there is a chance to freeze your emmc chip and really brick your phone. If you connect the phone to PC before pulling the Batt there's a little lower risk. But I still don't recommend to do so. After your phone is running again, you should overvolt by 25 to hopefully prevent your phone from freezing again.
Ps.
Really, please stay calm, this happened to me about 20 times on ics roms and I'm not the only one.
Sent by my fingers to your head.
thanks, i will just wait then, is it normal that adb won't recognise the device? and also two things, how long roughly will it take to drain completely? and when it is completely drained, what do i do? charge as normal?
thanks a lot
Gaff3rs said:
thanks, i will just wait then, is it normal that adb won't recognise the device? and also two things, how long roughly will it take to drain completely? and when it is completely drained, what do i do? charge as normal?
thanks a lot
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Click to collapse
1. Yes, if it's frozen adb does not recognize the device
2. Depends on how much loaded your battery was. Could be between 1-12 hours
For me very often it didn't need that long, phone restarted by itself after some time.. (30 mins?) But sometimes I also had to wait long..
3.yes, charge normal
Edit: since your screen is off it could take even more than 12 hours
post your results
Sent by my fingers to your head.
Nothing yet i think i will have to wait to tomorrow
EDIT: 11:00 am GMT still nothing, it's been almost 24 hours; should I just keep waiting?
And is there any way to tell wether it's frozen, or the Emmc chip is broken? Thanks
Hey, I've been looking around the forums, and it seems to me that my phone's emmc chip is fine. I admit I did, in a panic, pull out the battery and re-insert it, but on other forums people with a 'fried' emmc chip can at least boot their phone, mine is just completely un-responsive, with a black screen and nothing, when you put it on charge. Am I right or could you shed some light on the problem?
Thanks
Gaff3rs said:
Hey, I've been looking around the forums, and it seems to me that my phone's emmc chip is fine. I admit I did, in a panic, pull out the battery and re-insert it, but on other forums people with a 'fried' emmc chip can at least boot their phone, mine is just completely un-responsive, with a black screen and nothing, when you put it on charge. Am I right or could you shed some light on the problem?
Thanks
Click to expand...
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Seems to me exactly like the freeze I and a bunch of others are suffering from. If you think you can take the risk, you could try pulling the battery.
1. Connect to PC first.
2. Pull battery.
3. Pull USB cable
4. Insert battery after few minutes
5. Try to reboot recovery with adb
As I said there is a chance of freezing your emmc. You might succeed, but you might totally brick your phone too. I'm not responsible, I told you the risk..
Sent by my fingers to your head.
I had a spare battery lying around, did what you said above, instead putting the other battery in and not going on adb, but nothing happened. I think I am going to have to try what you said above ^^^
Oh and once I have put the battery back in do I turn the phone on? It might sound stupid but I don't want to get it wrong :/
Alright a few details:
My phone connected to the computer with a battery in (I don't have a clue how full it is) is not recognised as a 'device with removable storage'
It won't charge (or the orange light won't come on)
Yes, to see if it's booting, I would suggest to turn it on
As I said, try to reboot via adb.
And I would recommend to reboot into recovery and flash another ROM or backup, you don't want to freeze your phone again today, do you?
Sent by my fingers to your head.
I've taken my bay out and am just waiting a few minutes :/
Alright it seemsbe booting, could be a boot loop though
Edit : it's working I'm on the home screen of cm9
You don't know how much I love you right now thanks so much for all the help (I didn't even need adb, it just booted normally 0.o)
Keep your fingers crossed
Edit: glad you already solved it.
You're welcome mate
Sent by my fingers to your head.
As I said, overvolt by 25 to hopefully prevent the phone from freezing again.
Or simply do flash a stable ROM. I would prefer this as I don't like to freeze my phone and brutally pull the batt
Sent by my fingers to your head.
I'm trawling through pages and pages of ROMs I think I will stick to stable ones now
If you want sense, try endymion, by far the best.
No sense - reaper, fastest ever.
Just my personal opinion.
Sent by my fingers to your head.
I may have not the thread in its entirety..
But did you try VolumeUp + VolumeDown + Power button combination.
Which can often reboot a hung/stuck phone?
Hello!
I just received my Infinity and started working on it, since there was a new Firmware available I downloaded and installed it.
When done it said "shutting down" and turned the Infinity off.
And this is were the trouble began .. since the last few hours I am trying to get it to work again but nothing seems to work.
Pressing the reset button with a paperclick won't work.
Volume down + Power only lets the Tablet vibrate after 10-12 seconds
Pressing power for 20 seconds (ASUS suggested this..) does the same thing.
with/without A/C Charger or docking station same thing, I get absolutely nothing on the screen.
When plugging it in via USB I get the APX mode.
Is there anything I can do at all? I don't want to send it back of course and thought APX Mode will maybe help me install and / fix something "blind" since I think the issue might be related to the Firmware upgrade..
Thanks in advance
Read this thread [How-To] All-In-One Guide For Asus Infinity (TF700) [24/09/2012] if you haven't already and you should be able to fix it.
Cheers Q
Quozl said:
Read this thread [How-To] All-In-One Guide For Asus Infinity (TF700) [24/09/2012] if you haven't already and you should be able to fix it.
Cheers Q
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I did try the button combinations, and for NVFlash it says: THIS REQUIRES A NON-BRICKED AND UNLOCKED DEVICE. IT WON'T WORK ON ALREADY BRICKED DEVICES
Well.. I think mine already could be bricked, and I can't unlock it by installing the apk
If pressing Volume Down +Power only give you a black screen and not even the Asus logo it means you are bricked (could also be a hw failure, who knows) ... APX mode is useless for your device. So if u can't manage to boot into recovery or in fastboot mode i would recommend you to start the RMA process.
Pretoriano80 said:
If pressing Volume Down +Power only give you a black screen and not even the Asus logo it means you are bricked (could also be a hw failure, who knows) ... APX mode is useless for your device. So if u can't manage to boot into recovery or in fastboot mode i would recommend you to start the RMA process.
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Click to collapse
Nope nothing, doesn't matter if I press up/down + power for how long all I get is a 1 second vibrate after 10-12 seconds, with or without the Volume keys.
Pad is charged, same with A/C, when I try without the LED next to the power doesn't even turn on
Pressing the reset with a paperclip won't work either as stated so I guess it really is a brick...
How can a official Firmware Upgrade brick a device? I'm not new to Android and already own 3 HTC's all rooted and stuff but I never came across something like this ..
A few Things you can still try to recover the Infinty
Dude, that absolutely SUCKS! I would be so disappointed / angry if I were in your position, especially having the tablet for a short time. It DOES sound like a hardware failure (video seems out, but it's almost as if the tablet is running dark, and you just have no video. Can you return it to the retailer you bought it from? That would be 1000% better than an RMA, which is another thing that Asus does extremely poorly (They use a 3rd Part servive out of Grapevine Texas, and in MOST cases it is a nightmare. I don't understand why you can't bring/send it back to the point of purchase. You are not requesting arefund, just exchange for defective tblet.
As a last resort, do this: RUN THE BATTERY FULLY DOWN. Do not put the charge on, and keep checking if the tablet is powered on (touch the power button quickly, like you are taking it out of sleep mode. This could take the better part of a full day/night, but if you run it until the battery fully discharges, I remember a Prime user that this saved the day. It certainly is worth the effort, considering the alternatives.
Once it fully runs down, plug in the charger, and it should power up / begin charging and you will know in two seconds if it worked cause that Asus Logo will be the greatest site you will have seen in some time.
Oh, and something you can try before beginning that long process: I know you have already tried most reset methods, but humor me and put a pin in the reset hole - by HDMI, but instead of just pressing it briefly, press and hold for a FULL 30 + seconds. Some swear this changes the parameters, thiugh I am doubrtfull. More significant was mention that while holding the microswitch in, there is a "draining" happening of the memory onboard. I half belive it because years ago, I had an old HP Jornada Pocket PC, and one of the recovery procedures was remove the backup battery, and wait some inutes for a drain of memory to occur. You could SEE the LCD fading, like losing contrast super slowly. When it went completely blank was whenI was instructed to re-power up.
So try the reset pinhole for 30+ seconds
failing that, try a full battery drain
failing that try to return to point of sale
failing that do a shudder RMA with Asus. (Reach out to Gary Key - his PM and Email are listed in these forums. That way at least you will have a point of contact, and he may provide you with others. Good luck I feel for ya, especially with JB almost upon us! :cyclops:
Yosaku said:
Nope nothing, doesn't matter if I press up/down + power for how long all I get is a 1 second vibrate after 10-12 seconds, with or without the Volume keys.
Pad is charged, same with A/C, when I try without the LED next to the power doesn't even turn on
Pressing the reset with a paperclip won't work either as stated so I guess it really is a brick...
How can a official Firmware Upgrade brick a device? I'm not new to Android and already own 3 HTC's all rooted and stuff but I never came across something like this ..
Click to expand...
Click to collapse
Your are not the only one, afaik other users bricked their devices just by updaing with official firmware.However i'm a bit confused about that "shutting down" message and iirc the device only does a "restart" when updating,it doesn't shutdown.
Hi!
Thanks for the long reply
I tried holding the reset for more than 30 seconds, as I thought it did not help.
Any Tipps on how to drain the battery if I can't even turn it on? It vibrates after 10 seconds but I don't think that will drain much of the battery..
As for the RMA:
I won't do it via ASUS, they told me to but hell no.
Bought it from Amazon and already contacted them, I'll send it back when I get the confirmation they won't do an ASUS RMA, if they do want I just get my money back and buy a new one lol. Either way it is faster than Asus..
/edit
I wondered about the shutdown too and even waited quite some time after it went black because I thought it would boot back again, but well.. it did not
Thanks again!
Yosaku said:
Hi!
Thanks for the long reply
I tried holding the reset for more than 30 seconds, as I thought it did not help.
Any Tipps on how to drain the battery if I can't even turn it on? It vibrates after 10 seconds but I don't think that will drain much of the battery..
As for the RMA:
I won't do it via ASUS, they told me to but hell no.
Bought it from Amazon and already contacted them, I'll send it back when I get the confirmation they won't do an ASUS RMA, if they do want I just get my money back and buy a new one lol. Either way it is faster than Asus..
Thanks again!
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Click to collapse
Put it in APX mode and it will drain your battery.Btw are you sure the battery was charged enough when you updated?
Yosaku said:
Hi!
Thanks for the long reply
I tried holding the reset for more than 30 seconds, as I thought it did not help.
Any Tipps on how to drain the battery if I can't even turn it on? It vibrates after 10 seconds but I don't think that will drain much of the battery..
As for the RMA:
I won't do it via ASUS, they told me to but hell no.
Bought it from Amazon and already contacted them, I'll send it back when I get the confirmation they won't do an ASUS RMA, if they do want I just get my money back and buy a new one lol. Either way it is faster than Asus..
Thanks again!
Click to expand...
Click to collapse
I will try to find the thread - but check in the Prime threads - search for screen black, no video etc. The guy(s) that did it said that they just kept turning it on.. or touching the power switch - I know that's not too detailed. Here's the thing: a vibrate is what the tablet does NORMALLY when powering up... I think your may be running, you just can't see it. The only clues you can get are from the LED in the power button. Green means something like 95% charged. Amber means less that 14% and blinking amber (with no power supply attached means it is within the last few percent - Those are ballpark figures, you can find the full LED color descriptions with a bit of searching. Anyway it is you only indicator so, finding out waht the colors mean might help you in the discharging process.
Pretoriano80 said:
Put it in APX mode and it will drain your battery.Btw are you sure the battery was charged enough when you updated?
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EDIT: JUST NOTICED you said this is from Amazon. If that's the case, you have no worries. Amazon replaces items faster/better than any other retailer. In fact Amazon will cross ship you a new one and you can return this after receiving the new one - at least that's how they did it with my TF101... two times. On the third exchange, they try to refund you and make you purchase it again, but I complained that it was not the SAME problem each time (this was on the docks) and they went ahead and sent me a 3rd one. Just go ahead and do that. You probably would be better off with a different one, but check it CAREFULLY for defects. I am convinced that these are near impossible for Asus to build without screwing up something - Screen separation (viewed from the edge), scratches, poor cutout/application of the Logo (My daughter actually bled from a cut it gave he -sharp edges) and the INFAMOUS Loose Screen, "Clicking" sound - squeeze the tablet gently all the way around. if it clicks or makes any grinding noises return it. For $500 any defect is unacceptable. Good luck!
Good idea. I also wondered about his state of charge while updating...
Pretoriano80 said:
Put it in APX mode and it will drain your battery.Btw are you sure the battery was charged enough when you updated?
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Click to collapse
Yes, it was even plugged in
SmartAs$Phone said:
I will try to find the thread - but check in the Prime threads - search for screen black, no video etc. The guy(s) that did it said that they just kept turning it on.. or touching the power switch - I know that's not too detailed. Here's the thing: a vibrate is what the tablet does NORMALLY when powering up... I think your may be running, you just can't see it. The only clues you can get are from the LED in the power button. Green means something like 95% charged. Amber means less that 14% and blinking amber (with no power supply attached means it is within the last few percent - Those are ballpark figures, you can find the full LED color descriptions with a bit of searching. Anyway it is you only indicator so, finding out waht the colors mean might help you in the discharging process.
Good idea. I also wondered about his state of charge while updating...
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Click to collapse
Thing is, even when it vibrates the LED is always off, only when I plug it in for charging it turns orange.
I will try the APX method Just plug it in to the PC and when the "can't find driver" message pops up it's in APX? Or do I have to install the drivers first?
Yosaku said:
Yes, it was even plugged in
Thing is, even when it vibrates the LED is always off, only when I plug it in for charging it turns orange.
I will try the APX method Just plug it in to the PC and when the "can't find driver" message pops up it's in APX? Or do I have to install the drivers first?
Click to expand...
Click to collapse
You don't need the PC at all, just put it in APX mode and let it be. The led turns on only when you plug the charger.
Edit: btw, you will know if it's in APX mode because even if the screen is off the device will get warm.
Pretoriano80 said:
You don't need the PC at all, just put it in APX mode and let it be. The led turns on only when you plug the charger.
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Click to collapse
Oh ok, since the only thing it does is vibrate I don't know if it is in APX Mode .. and it vibrates not after 5 seconds even when I press the volume up, but after ~10 seconds
Yosaku said:
Oh ok, since the only thing it does is vibrate I don't know if it is in APX Mode .. and it vibrates not after 5 seconds even when I press the volume up, but after ~10 seconds
Click to expand...
Click to collapse
Indeed it takes 10 seconds before it gets in APX mode.
Pretoriano80 said:
Indeed it takes 10 seconds before it gets in APX mode.
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Click to collapse
Ok .. I think it is in APX now ... I need to head out for a few hours anyway so wish me luck!
And thanks for your help so far
Maybe that is why they pushed the release back. Because they found it was bricking devices, lol. That sucks, tho, man. Good thing you bought it recently enough to send it back with Amazon. I wouldn't even bother with anything else and just sent it back.
Maybe....you could see what's going on if you connected it to the TV/Monitor on the HDMI port....
Soo I'm back!
It is still vibrating, so the battery is not empty yet ;(
I thought about the HDMI too but I don't have a mini-HDMI adapter.
Anyway it is Saturday and I might send it back today ... although I am usually not giving up till I fix something I guess their might be nothing else left.
Thanks so much for your support so far
SmartAs$Phone said:
if it clicks or makes any grinding noises return it. For $500 any defect is unacceptable. Good luck!
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500$ ?? Wow ... I am actually thinking about getting one from the US! These things cost around 900$ with Dockingstation in Germany .. way to rip off people oO
Getting off Topic I know, just wanted to mention
Yosaku said:
Soo I'm back!
It is still vibrating, so the battery is not empty yet ;(
I thought about the HDMI too but I don't have a mini-HDMI adapter.
Anyway it is Saturday and I might send it back today ... although I am usually not giving up till I fix something I guess their might be nothing else left.
Thanks so much for your support so far
Click to expand...
Click to collapse
Ok another trick and it involves some luck. IF its on and you power it off you get a very,very short vibration (it's hard to feel it sometimes) and then you normally see a confirmation box appear in the middle of the screen asking you "Would you like to shut down?". Then you either tap Cancel or OK. Using your "minds eye" try to imagine where that box is on that black screen and tap it where you would to answer the question "OK". If you have any luck the damn thing will shut off and in ~8 seconds you'll feel a longer vibration indicating it turned off. Then DO NOT turn it on. Instead plug in the power adapter and let it power on and see if that puts your video back up.
I'm just wondering if the cable to the screen inside has popped off the main board. I know i've read about that happening but it usually occurs after a pretty good jolt to the unit.
Something really strange happened.
Yesterday, when i was using my tf700, everything was fine. i connected the tf700 to my computer and dragged couple movies in to watch later. Batter was around 30% so i plugged into a wall charge to charge so i can use later. after half an hour, went back and tried using it. it won't turn on! tried connecting it to my computer, my computer can't recognize it. Tried connecting to the wall charge, the charge light didn't turn orange. Tried using my tf300 cable to see if it's cable issue, still no luck. Tried using reset button on top of HDMI port, no luck. Tried volume down or volume up plus power to reboot, no luck. I think it's dead....Only had it for a year..
Worst of all, it's unlocked, rooted to a custom ROM. So no warranty. I tried googling and searching on XDA, not that many people encountered this issue. Any luck on saving it?
Any suggestions would be much appreciated.
Thanks!!!
kc73837 said:
Something really strange happened.
Yesterday, when i was using my tf700, everything was fine. i connected the tf700 to my computer and dragged couple movies in to watch later. Batter was around 30% so i plugged into a wall charge to charge so i can use later. after half an hour, went back and tried using it. it won't turn on! tried connecting it to my computer, my computer can't recognize it. Tried connecting to the wall charge, the charge light didn't turn orange. Tried using my tf300 cable to see if it's cable issue, still no luck. Tried using reset button on top of HDMI port, no luck. Tried volume down or volume up plus power to reboot, no luck. I think it's dead....Only had it for a year..
Worst of all, it's unlocked, rooted to a custom ROM. So no warranty. I tried googling and searching on XDA, not that many people encountered this issue. Any luck on saving it?
Any suggestions would be much appreciated.
Thanks!!!
Click to expand...
Click to collapse
It looks like your battery on your device totally drain and either your charger or cable or your tab connector is bad so your device can't be charged. If you can narrow down the issue, then you can get helps faster.. Good luck...:fingers-crossed:
LetMeKnow said:
It looks like your battery on your device totally drain and either your charger or cable or your tab connector is bad so your device can't be charged. If you can narrow down the issue, then you can get helps faster.. Good luck...:fingers-crossed:
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Click to collapse
Thanks LetMeKnow for the quick response. I'm pretty sure it's not the cable or the charger because i tested with my TF300 cable and charger. But how can i tell if it's the connector?
Thanks!
Mine did the exact same thing. It is just completely dead. I'm totally at a loss as to what to do. Anyone know of a way to force this thing to wake up?
Sent from my GT-P3113 using Tapatalk 4
aleitch said:
Mine did the exact same thing. It is just completely dead. I'm totally at a loss as to what to do. Anyone know of a way to force this thing to wake up?
Sent from my GT-P3113 using Tapatalk 4
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Click to collapse
Same issue here. Just charged mine up(yes it charges), but it will not turn on. It had been sitting for a while so I assumed it just needed a charge. Fully charged until light went green. Tablet will not do anything.
gottahavit said:
Same issue here. Just charged mine up(yes it charges), but it will not turn on. It had been sitting for a while so I assumed it just needed a charge. Fully charged until light went green. Tablet will not do anything.
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You could give this a shot...
Hold both power button + volume up for about 10 seconds. You should feel a first vibration and continue holding them until you feel the second vibration. As soon as you feel the second vibration, you need to release the volume up button and keep holding the power button until you feel the third vibration and release the power button.. At this point, your device should boot into your system..
You may want to try a few times for it to work..good luck and please report back..:fingers-crossed:
LetMeKnow said:
You could give this a shot...
Hold both power button + volume up for about 10 seconds. You should feel a first vibration and continue holding them until you feel the second vibration. As soon as you feel the second vibration, you need to release the volume up button and keep holding the power button until you feel the third vibration and release the power button.. At this point, your device should boot into your system..
You may want to try a few times for it to work..good luck and please report back..:fingers-crossed:
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Yeah I've tried that and the reset button, but get no vibrations. I guess I'll wait for the battery to full discharge again and then see if it will work. Otherwise I guess I'm SOL. No idea what happened.
I tried letting it sit unplugged for a couple of days to completely discharge the battery and then plugged it in to let it charge. No lights, no vibrations• nothing. I'm giving up ans just ordered a Samsung Note Tablet 10.1 2014 Edition, 32GB. When I get it I'll root it so I can use Titanium Backup to restore my data files. I never planned on this tablet just dying like this. It's only a little over a year old. I was thinking of upgrading to Asus's new TF701 but I'm done with them.
Good luck with yours. Hope it springs to life for you.
Sent from my GT-P3113 using Tapatalk 4
This is by far the worst Asus experience i ever had. I used to buy their products quite a bit, and i am completely disappointed in their products now. They create a tablet so slow that is almost usable so many users to need unlock and install custom ROMs. Therefore, void the warranty. Then provide such bad quality that it fails not even after 1 full year. (1 week till a year) Then is going to charge me $300 to have them fix it. I can buy a new one for that price.
Anybody out there as frustrated with Asus products as I am?
Hi,
I've had my TF700 since it came out and I love it. It was running CROMBi-kk for the last month or so, and my experience has never been better. However, it would die before the battery reached anywhere close to 0%. I didn't care about that until last night, when it died at more than 50%. I was surprised that the battery would not calibrate itself over time.
Anyway, I drained the battery some more, until it could no longer boot, and left it on the charger overnight. It will not boot at all now. I held the power button down for more than a minute, on and off the charger, on and off the keyboard. It's completely dead. The only reaction I get from it is the green LED on the top of the tablet when I plug the charger in. It never starts booting up, never vibrates, nothing. The ROM has been stable until now, making me think that it's hardware. If it matters, it's been like this for 12 hours, and the tablet has been in room temperature.
Is there anything I can do to turn it on or verify? I don't care about data loss. Any and all ideas are welcome.
Thanks,
- Bocete
Bocete said:
Hi,
I've had my TF700 since it came out and I love it. It was running CROMBi-kk for the last month or so, and my experience has never been better. However, it would die before the battery reached anywhere close to 0%. I didn't care about that until last night, when it died at more than 50%. I was surprised that the battery would not calibrate itself over time.
Anyway, I drained the battery some more, until it could no longer boot, and left it on the charger overnight. It will not boot at all now. I held the power button down for more than a minute, on and off the charger, on and off the keyboard. It's completely dead. The only reaction I get from it is the green LED on the top of the tablet when I plug the charger in. It never starts booting up, never vibrates, nothing. The ROM has been stable until now, making me think that it's hardware. If it matters, it's been like this for 12 hours, and the tablet has been in room temperature.
Is there anything I can do to turn it on or verify? I don't care about data loss. Any and all ideas are welcome.
Thanks,
- Bocete
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Click to collapse
Connect it to your PC via USB, make sure the computer doesn't go into sleep mode and let it trickle charge for 8 hours or so. The LED will not come on, but it should charge very slowly. This has helped some people to recalibrate the battery too, so hopefully it'll breathe some life into it.
BTW, it's never a good idea to totally drain the battery and let the tablet die for lack of juice.
Sent from my HTC6525LVW using Tapatalk
berndblb said:
Connect it to your PC via USB, make sure the computer doesn't go into sleep mode and let it trickle charge for 8 hours or so. The LED will not come on, but it should charge very slowly. This has helped some people to recalibrate the battery too, so hopefully it'll breathe some life into it.
BTW, it's never a good idea to totally drain the battery and let the tablet die for lack of juice.
Sent from my HTC6525LVW using Tapatalk
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I'll do just that.
Yeah, I had no idea. The idea came from the (good?) old format-the-battery days.
berndblb said:
Connect it to your PC via USB, make sure the computer doesn't go into sleep mode and let it trickle charge for 8 hours or so. The LED will not come on, but it should charge very slowly. This has helped some people to recalibrate the battery too, so hopefully it'll breathe some life into it.
BTW, it's never a good idea to totally drain the battery and let the tablet die for lack of juice.
Sent from my HTC6525LVW using Tapatalk
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Click to collapse
I didnt realise it could take any charge from a PC USB socket! you learn something new every day!
Still dead. Leaving it on USB overnight didn't help.
Bocete said:
Still dead. Leaving it on USB overnight didn't help.
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Darn! Sorry man...
Did you have fsync off? If you have sudden reboots (and yours seems to have died multiple times from lack of power) you should not run it with fsync off..
I know, that doesn't help anymore - just thinking somebody else may benefit from reading this.
Leave it alone a couple of days and try again. Sometimes things magically do work themselves out...
berndblb said:
Darn! Sorry man...
Did you have fsync off? If you have sudden reboots (and yours seems to have died multiple times from lack of power) you should not run it with fsync off..
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Click to collapse
fsync off cannot cause this kind of problems - in the worst case your data partition needs to be reformatted, but the ROM will boot. In the very unlikely case that you remounted the system partition writable and you crash while writing to it, you may have to reflash the ROM too. But it can never break the bootloader or the recovery.
Nah, this rom was running with fsync and without data2sd.
I think it's time to start looking for a new one ;( Not the expense I needed, but did I use it daily.
Bocete said:
I think it's time to start looking for a new one ;( Not the expense I needed, but did I use it daily.
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Several people who were in a similar situation have reported that their tablet "magically" healed itself after a few days, so there is hope.
_that said:
Several people who were in a similar situation have reported that their tablet "magically" healed itself after a few days, so there is hope.
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Click to collapse
Still nothing. I think it's dead.
The upcoming TF303 looks decent. Can you anticipate how vibrant the modding community will be considering the Intel Atom? The modding community, along with your kernel work, made my TF700 usable, and I am really thankful for that. I would like to have custom options in case the stock kernel/rom do not deliver.
If Intel Atom is in any way problematic, I may try to get a new TF700. They're still being sold, and presumably not for long. The modding community for the TF701 seems basically nonexistant, which is a problem for me.
Bocete said:
Still nothing. I think it's dead.
The upcoming TF303 looks decent. Can you anticipate how vibrant the modding community will be considering the Intel Atom? The modding community, along with your kernel work, made my TF700 usable, and I am really thankful for that. I would like to have custom options in case the stock kernel/rom do not deliver.
If Intel Atom is in any way problematic, I may try to get a new TF700. They're still being sold, and presumably not for long. The modding community for the TF701 seems basically nonexistant, which is a problem for me.
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Click to collapse
I had that just happen to me. What I had to do was open the TF700 up using the steps from iFixit and after opened up I turned the power switch slider on the main board to off for about a minute and then back on. Once I did that it powered back up again. One thing though if you're not comfortable with opening up you're Tab I would not suggest doing it because the plastic tabs that hold it together can be easily broken I got lucky and didn't end up breaking any of them. Still not sure why the Tab did this in the first place. In any case I hope this helps.
jeffw111 said:
I had that just happen to me. What I had to do was open the TF700 up using the steps from iFixit and after opened up I turned the power switch slider on the main board to off for about a minute and then back on. Once I did that it powered back up again.
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Glad you got it working again. Before that, have you tried pressing the power button for a very long time (like 30 seconds) or pressing the pinhole reset button? I was under the impression that these would have a similar effect as physically turning it off and on.
_that said:
Glad you got it working again. Before that, have you tried pressing the power button for a very long time (like 30 seconds) or pressing the pinhole reset button? I was under the impression that these would have a similar effect as physically turning it off and on.
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Click to collapse
Yeah I tried all the usual methods of resetting including holding the power button for over 1 minute, hitting the reset button beside the HDMI connector and trying the PC slow charge route nothing would even get it to power up no vibrate at all. When I couldn't get any of that to work the last ditch was to try disassembling and honestly even after I did that I still couldn't get it to responds until I used the power switch slider and after that it started back up. I'm just happy it worked.