[Q] wi-fi not Sensation-al at all, any hacks? - HTC Sensation

I thought I had my weak wi-fi problem licked, by using "wi-fi best performance" in the settings.This is my second Sensation, I took one back for awful wi-fi and speaker, this one no better even after discovering the "best performace" setting.
I first took the sensation to a Mickey D's nearby, as I know they have wi-fi. Not a blip. I tried with and w/o "best performance", nothing, nada, I parked right next to where customers would sit, as well as tried a couple other areas in the lot. Nothing at all when I scanned.
I then went to another McD's. Pretty much same thing, even though one spot in the lot, I got 1 bar/poor, but not stable to make a connection. I assumed it was theirs, but maybe not,didn't say Wayport or attws. I also parked as close as I could to a sports bar that has wi-fi, again not a blip. I was inside that sports bar the other night, and even though it seemed to get a decent wi-fi signal inside, kept saying "page not found". If I used 2/3/4 G (actually only 2G was working in there), I could get web pages.
I came home after my first trip to McD's, grabbed my laptop, my Sensation, as well as my original HTC Dash, which I decided to try a unused SIM card in. I couldn't make calls of course, but I could connect to wi-fi at my house.
So I set sail with all 3 devices. I went back to the first McD's I tried a half hour earlier, and parked again right outside where the customers sit. Good to excellent signal on the laptop. A consistent 1 bar signal on the Dash, but stable and functional, and it definitely showed McD's sign in page - attws hotspot plus a Wayport icon showing also. The Sensation - not even a hint of wi-fi service again.
Any updates or hacks that will make the wi-fi more normal?
Or else the thing is going back. If I have to eat $50 for the T-Mo store restocking fee, so be it, but now I'm reading people are getting phones from Best Buy and Costo (I assume Sam's Club maybe too) and getting pretty long periods to try them out and no restocking fee. So I may do that. The T-Mo store is 14 days, and I had the first Sensation 7 days, plus the new one 4 so far. Thanks.

I agree 100%. My wife's Vibrant gets 3 bars strong from my bedroom (where the wifi is) to my living room, my Vibrant only gets one bar, and often just disconnects all together???? WTF???? Not so Sensational right? I hope a better ROM or some kind of fix becomes available soon.

Look guys, there are already dozens of threads on this. Can you repost this in one of those?
Just trying to avoid clutter
Thanks guys
BW

Related

Anyone else experiencing Sprint Nexus S GPS Issues?

I just received my Sprint Nexus S 4G from Sprint on Wednesday (moving from an EVO) and, of course, I've been playing with it non-stop. On the whole, it's amazingly fast and responsive - more so than I ever experienced with my EVO and a number of ROMs on it.
However, the one thing I have seen repeatedly since day 1 is that the GPS lock is abysmal. I wanted to say "weak", but no, it's much worse. I know the original Galaxy line was plagued with such issues but doing a general Google search for Nexus S GPS issues mainly revealed people wondering if the NS4G would have the same problem - not many reports of actual experience.
I can tell you that my EVO got GPS locks with nary a problem. If I was driving and had to whip out the phone at a red light to fire up the navigation, it was ready to go in moments. I did that a few times this week with the NS4G and was just annoyed. This morning was especially bad so I have been spending some time just opening up Google maps and hitting the location button to see how long it took to get a lock on me. It's truly something awful. The radius it shows is based on the cell tower estimate (I know from seeing where tower location usage without GPS pegs me when I'm at work on both my Hero and EVO) sits for MINUTES before it might get a lock on where I actually am. Even at that point, the accuracy radius is still huge compared to just being pegged where I am with the other phones I have/had. Then, with maps open, the phone goes to sleep (screen off) and I turn it back on a few minutes later and this starts all over again...
I'm actually surprised to find no real reports like this yet so I thought I'd prompt people to really take a look at their new NS4Gs and welcome a report from them. Is my unit bonk or is this more widespread? If you've got one, try it a few times throughout the day. Just open GMaps up and hit the location button on top right to get a fix on your position and take note of how long it takes to lock in to you.
(Before anyone asks, yes, in SETTINGS>LOCATION&SECURITY I have both "use wireless networks" and "use GPS satellites" checked off).
I've experienced this somewhat, although for some strange reason it seems to have tamed itself. The very first time I fired up Maps it locked on to me with a 20m window after about a half a minute, which I've found to be "normal" for AOSP. My Evo would get me within 2m and would do it in around 5 seconds.
The second time I wanted to use it, I used the voice control to ask for directions, at which point my stock Ns4G rebooted itself leaving me on the side of the road for a few extra moments before I was on my way.
The last couple days though, it's been decent. It still only locks within a 20m window, though, but it's been pretty accurate so far.
Actually, I think I am suffering from the same issue. From time to time, depending on the location I would lose service (yet wifi works) and the only way I would regain service back would be to reboot my phone. It's the strangest thing ever, I believe its a problem between the Sprint network and the Nexus S. My old phone would get full bars but on my Nexus, its been only 1 or 2 bars in 3G. Sprint better be resolving this issue soon.
Sent from my Nexus S 4G using XDA App
fraspas said:
Actually, I think I am suffering from the same issue. From time to time, depending on the location I would lose service (yet wifi works) and the only way I would regain service back would be to reboot my phone. It's the strangest thing ever, I believe its a problem between the Sprint network and the Nexus S. My old phone would get full bars but on my Nexus, its been only 1 or 2 bars in 3G. Sprint better be resolving this issue soon.
Sent from my Nexus S 4G using XDA App
Click to expand...
Click to collapse
Now that you mention it, using this phone the past 2 days... it's the first time in god knows how long that I've seen signal issues. The first one being low bar readings - but I attributed this possibly being a difference in display of the bars on this phone vs my EVO. On the Nexus S there are four bars total, gray and green. I'm usually at one - two green bars with this phone. On my EVO I had a lot more bars (maybe 6-7?)... so maybe my actual signal strength was comparable but "seemed" like it was better because I saw more filled bars. Again, a display issue? I'll leave that open for further investigation...
However, the thing that is really strange is that I've seen the 3G go to 1X numerous times. I don't know if I ever saw this on my EVO.
All related or no? Color me perplexed...
edit: During my Google searching earlier I came across a search result posted in the Sprint forums titled:"Signal Issues with Nexus S" - however none of the links worked because the site was under maintenance. It's come back online... from reading through it, this appears to be a widespread issue (general signal issues, not GPS).
http://community.sprint.com/baw/message/286393
So, do we have TWO signal problems with this phone? Ugh!
20 meters accuracy is the norm for me. not the best, but thats all i need it to do.
Tried it inside of my house, got 30m lock, pressed again after few seconds got 8m.
Radio problems have been reported on other forums too,
Signal strength is the same as my Epic, but nexus can't pick up 4G signal in the same spot where my Epic does.
And I get signed out of gtalk randomly, I guess its when it loses signal, 3G or WiFi.
DiNoise said:
...Signal strength is the same as my Epic, but nexus can't pick up 4G signal in the same spot where my Epic does...
Click to expand...
Click to collapse
Funny that you say that. When I had the EVO, coverage and download speeds over 3g werent a problem. now that i have my ns4g, same coverage but super slow 3g speeds in my area. not sure if its my phone, cuz where i work i get legit 3g speeds here and there. i'll give sprint a couple weeks to sort this out before my buyers remorse period ends.
DiNoise said:
Tried it inside of my house, got 30m lock, pressed again after few seconds got 8m.
Radio problems have been reported on other forums too,
Signal strength is the same as my Epic, but nexus can't pick up 4G signal in the same spot where my Epic does.
And I get signed out of gtalk randomly, I guess its when it loses signal, 3G or WiFi.
Click to expand...
Click to collapse
From what I can tell, there's actually a difference between the white-ish signal bars and the green ones (it's probably in the manual but this would be the FIRST manual for any tech device that I didn't read front to back right when I opened the thing). Green bars mean you're connected to Google directly or something like that. White is just to the network. I tried to see the difference myself by going into mobile networks and disabling data - the green bars immediately turn white. When I turn the data back on they're still white for a little bit but I can get them green again immediately by logging into Google Talk.
Of course, the gray bars are still "no signal" bars as far as I know. White or green, I'm still only getting 1-2 bars of the four and going from 1X to 3G a lot. I thought I'd share that bit about the Green/Google connection because it might help you look up more info on that problem, too. I've already seen reports of people's connections to Google (lots of white, little green) being spotty, too.
It's too bad - this phone is really growing on me. It feels good in hand, perfect weight, looks gorgeous on or off... but the connection and GPS problems are a deal breaker. We need to see something happen. Really, REALLY disappointed in Samsung now.
Just got the nexus s 4g about two hours ago now and the gps has been great for me compared to the epic I traded it in for. Sitting at my desk on the second floor of my house and getting instant 2 meter locks. So far so good on my first pure google phone.
Sent from my Nexus S 4G using Tapatalk
I came from the Moment and it had 6 bars for signal strength....the Nexus has only 4 and from what I've noticed, reception has been the same or better than what I had. I haven't had any problems with 3G switching to 1x except when I was in our storage basement at work, in a heavily populated downtown. I haven't been able to try out 4G yet because it isn't offered in my area yet but assume it'll be the same or worse downtown. I have had issues with the GPS taking forever to get a lock, but I only use the GPS chip with NO help from the cell network. Most of the time, since it reboots in about 45 secs, I just reboot and it works fine for a while.
I did something slightly different. Before I used the GPS for the first time I completely removed google maps and didn't have any map program. I did have the evo shift sprint telenav map apk already on this phone. I installed it and started up the gps. After a few minutes of downloading files, the map screen came up and showed my correct position. I've found in the past if I fire up sprint maps for the first time I use the gps, it doesn't have problems locking afterwards. If I use google maps first, if it locks it takes a long time.
mrhinkle83 said:
I came from the Moment
Click to expand...
Click to collapse
God bless you.. I had that paper weight for awhile and ditched it for the Epic. Worst phone I've ever used. The Nexus S must be like heaven compared to that thing.
So I was driving to one place today and needed gmaps to show me shortest route from my location, turned on GPS, could not get any sats to lock, I probably waited 20-30 secs and then remembered one old trick with GPS Status app.
Downloaded the app, went to tools, reset, redownloaded data, got 9 out of 9 sats locked on in 1 second, 2m accuracy. I can live with that.
But still not happy with 3G/4G performance, and at the same time I dont wanna go back to my Epic.
Mine locks instantly but up to 20m which doesn't bother me as long as it gets me where I need to go
Sent from my Nexus S 4G using XDA Premium App
p00kienrayray said:
Funny that you say that. When I had the EVO, coverage and download speeds over 3g werent a problem. now that i have my ns4g, same coverage but super slow 3g speeds in my area. not sure if its my phone, cuz where i work i get legit 3g speeds here and there. i'll give sprint a couple weeks to sort this out before my buyers remorse period ends.
Click to expand...
Click to collapse
Well, what I meant was that signal strength in "dBm's" was the same, or at least that's what both phones' status showed. But with speed test app 3G speeds on NS4G were MUCH slower than Epic's, and of course I couldn't even test 4G...
I'm also thinking if I should return it before 30days or just keep it and hope there will be fixes to make NS4G's radio better and better, to be prepared for ice cream desert, and then just jump to next Nexus
styckx said:
God bless you.. I had that paper weight for awhile and ditched it for the Epic. Worst phone I've ever used. The Nexus S must be like heaven compared to that thing.
Click to expand...
Click to collapse
Yes, the difference is like night and day! I'm just amazed at the battery life...I can actually go a full day without nursing it with a charge here and there, the moment wouldn't go longer than 6hrs before crapping out...and that was with light useage! I've had the nexus for over a week and I'm hooked....and the GPS issues seem to have settled down, it locks within 30-40 seconds now and is pretty accurate.
Sent from my Nexus S 4G using XDA App
GPS reception issues, but only while biking
OK I've searched around and haven't found much on this particular problem:
I use the MayMyRide app to track and log my bicycle rides. It consistently shorts my ride by at least 1.5 miles and several minutes, as compared to my computer on the bike.
This only started happening after I switched to the NS4G on Sprint from the Moto Defy on T-Mobile. I used the same app on t-mobile and it was generally pretty accurate.
Also, I seem to have decent GPS reception in general, the GPS lock times seem reasonable, and I can use google maps navigation with no problems.
Also, I've had this problem regardless of what ROM I'm running. I've flashed several, but I've mostly run Gummy, burnsra's CM9, and the latest Bugless Beast.
I've just started the process of flashing different radios, so I don't have enough info yet to see if that fixes the problem.
My hypotheses so far:
1) Poor reception in the rural areas that I ride, although since it's GPS I don't see why having poor network signal would affect it. But maybe it does.
2) Weak GPS antenna in the NS4G (?) (This doesn't make sense because GPS works fine in other settings.)
3) General sprint crappiness.
4) I don't think it's the app because it worked fine on T-MO.
5) I don't think it's the ROM because it's happened on several ROMs.
6) I don't have enough data yet to know if it's as simple as flashing a new radio. I flashed LC1 this morning so we'll see.
Any ideas?

Free AT&T Microcell email? Question for Microcell users

Just got an email from AT&T saying that I'm eligible for a free 3G microcell - which supposedly will always give a set number of devices full service in the house it's placed in.
I normally get pretty good service in my house (even in Wisconsin), but that's not always the case everywhere I go.
At any rate, am I able to take this thing when I go places (say, to uni, which will happen once again in the fall) and use it where ever?
Thanks!
What's the email saying exactly and do you have a screenshot of that email? I work at att and don't know about that yet but different dept
Sent from my Desire HD using XDA Premium App
cookw24 said:
Just got an email from AT&T saying that I'm eligible for a free 3G microcell - which supposedly will always give a set number of devices full service in the house it's placed in.
I normally get pretty good service in my house (even in Wisconsin), but that's not always the case everywhere I go.
At any rate, am I able to take this thing when I go places (say, to uni, which will happen once again in the fall) and use it where ever?
Thanks!
Click to expand...
Click to collapse
Yes, you can take it anywhere that has high speed internet. But it needs to be registered to the location you are going to use it at, and it has to be placed near a a window to get GPS reception. If you take it from one place to another, you have to update the info on the website to reflect where it's located.
Also, it takes up to 90 minutes to activate when it's turned on.
harlenm said:
Yes, you can take it anywhere that has high speed internet. But it needs to be registered to the location you are going to use it at, and it has to be placed near a a window to get GPS reception. If you take it from one place to another, you have to update the info on the website to reflect where it's located.
Also, it takes up to 90 minutes to activate when it's turned on.
Click to expand...
Click to collapse
I have one thing to add to your post which was great. It does need to be near a window to get GPS HOWEVER once it gets GPS it can be moved. I put mine near a window with a long cord (router isnt near window at all) and it locked on GPS. I then unplugged it and moved it next to my router and it powered back on and locked GPS as it did prior. That's a little tip if you don't have a window near where your router is installed.
if you already have good service, 2 bars plus you dont need/want it; it will just make your phone go crazy.
Mustang302LX said:
I have one thing to add to your post which was great. It does need to be near a window to get GPS HOWEVER once it gets GPS it can be moved. I put mine near a window with a long cord (router isnt near window at all) and it locked on GPS. I then unplugged it and moved it next to my router and it powered back on and locked GPS as it did prior. That's a little tip if you don't have a window near where your router is installed.
Click to expand...
Click to collapse
It doesn't always retain it's GPS info if it's unplugged. If you dont' have a window nearby, you are better off running a long cat5 and power cord to it, and then moving it without unplugging it.
Or, you can buy an external antenna for like $25 that gives you a 25 foot cord.
I imagine they will give you the microcell if you agree to the unlimited service they try to sell you with it. I can't remember exactly, but it was something like $25/month for all calls made through the microcell, and they don't come off of your minutes. I've got one at home because I live in a dead area and rarely have reception unless I step outside my house, plus I don't live in a 3G area anyway. Problem is, when I walk into my house, it won't automatically switch over to the microcell unless it loses the signal from the tower. Works pretty good in the house, though, but my phone will lose connection to it intermittently with it for unknown reasons. Not a perfect solution, but it's better than missing all of my calls when I'm home.
I dont know if anyone else has experienced this. I got a microcell last week and use it with an unlocked samsung vibrant. My apartment does not get very good reception at all (rarely even get one bar) and when connected to the microcell it chews through my battery. Previously, even with poor reception, I would go through 1-2% of the battery per hour with use. When connected to the microcell, i go through 4-6% of battery per hour without any use at all. I do not know a great deal about the microcell where this could be a firmware thing or it could be that I am using an unlocked phone from another carrier, but just something to watch for.
I have one of these. If you use it, don't expect H+ speeds off of it. You get 3G speeds on data. And if you don't have a good broadband connection, voice can get choppy. But there is a benefit to having and using it. For $20 a month (I think), you can get unlimited family domestic calls on it to any phone regardless of whether it is a land line or cell phone. But I have the $30 unlimited texting and cell phone calls now on my family plan, and make so few calls to land-lines, that I no longer use that service.
lol how weird, i work for an at&t shop and i just got a call by someone questioning an email they got about a free microcell.. i was browsing thru xda at the time and was on this thread, crazy..
i have one at my house, its cool if you really have absolutely no service where you live.. the only down side to this device is; if you are currently connected to the microcell and are in a call, if you leave your house the call will drop as you are leaving the microcell and reconnecting to the normal cell towers..
if you are never "in-call" while moving in and out of the area of your house than you wont notice this and it will be a cool device for you to have.
Don't take your MicroCell to the Grocery store!?!? Step away from the cell phone...
harlenm said:
Yes, you can take it anywhere that has high speed internet. But it needs to be registered to the location you are going to use it at, and it has to be placed near a a window to get GPS reception. If you take it from one place to another, you have to update the info on the website to reflect where it's located.
Also, it takes up to 90 minutes to activate when it's turned on.
Click to expand...
Click to collapse
What a huge inconvenience it would be to travel with this thing.. maybe if you're going to be somewhere for over a week (Still wouldn't take it with me) . but if you're just going to a buddies house for the afternoon... please leave your MicroCell behind.... lol
For some reason, I can't download while on Mobile Data and connected to the MicroCell. Upload appears to be fine, but as far as browsing the net at home when im too lazy to open my lap top.. No Bueno... Wifi still works so it really just irritating more than anything.
Mine seems to be hit and miss for calls. Sound great when they come through but seem to drop.after 10 min or so. Other than that I have no issues with it. Just that data speeds suck but when I'm at home.WiFi works just fine for that
Sent from my Inspire 4G using Tapatalk
Got a free microcell where I moved into have no service so called in had then put a note on the account so I can pick one up, I had to speak to a manager but I just went on and on and finally got it done and picked it up in store free no contract extension, hope it helps
Sent from my Desire HD using XDA Premium App
Mustang302LX said:
I have one thing to add to your post which was great. It does need to be near a window to get GPS HOWEVER once it gets GPS it can be moved. I put mine near a window with a long cord (router isnt near window at all) and it locked on GPS. I then unplugged it and moved it next to my router and it powered back on and locked GPS as it did prior. That's a little tip if you don't have a window near where your router is installed.
Click to expand...
Click to collapse
how do you get it to stay locked on to gps? ive taken mine outside multiple times and after a while it locks on to the location, but after i unplug it and place it inside it loses all the information
thanks
I have absolutely NO Service where I live and too have a Microcell- I have noticed as previously mentioned if while talking inside and then going outside- the call will drop.
Also there are some moments where I will receive a voicemail notification & the phone never rang. Other times- I am not connected so I put the phone in airplane mode for a few seconds and then back to reconnect to the Microcell.
The Microcell definitely improved the ability to talk to others when before I had to go outside to get some bars. It's hot outside- it gets old having to talk to anyone- outside- so I am grateful AT&T hooked me up with a FREE Microcell.
The rule to the Mcell is they drop calls going from micro to macro. Apparently its not a smooth transition like tower to tower..also speeds are veal but that's what you get limited speed but increases signal
Sent from my Inspire 4G using Tapatalk
Friend of mine has one of these and his is hit or miss all the time he tells me. I would like to get the email offering me a free one! I would try it out just to see if he was doing something wrong! lol

Data dropping

My phone has dropped data randomly two times this morning. I could only get it back by doing a switch to airplane mode. Anyone else with this problem? Is this a phone issue that I need to get a new one?
Sent from my HTC One X
Mine has dropped several times. when coming to and from work. It seems to always happen when it connects to wifi. when i leave work and its wifi, i lose all signal entirely.
I don't use wifi though that's the thing. I called ATT and they said it may need a new simcard......which this was. So I swung by and got one and the lady at the store said that my phone may be going bad! LOL wow I love how they train their people.
YES. Most definitely, this is the same problem I'm experiencing. I had another thread posted about how the 4G icon was lit but there was no signal. The icon now seems to be a little more accurate...But still.
At home I switch on WiFi so I don't run up my data but if I look at the settings for mobile network the status underneath in gray text keeps showing that it connects and disconnects. Endlessly. The phone isn't moving. My wife has signal on her iPad and iPhone (I know those are 3G).
I have to turn on airplane mode and then off...Then mobile network on and it seems to help a little. However it's still super spotty.
This is pretty much only indoors but I don't know. I'm going to go around town and try it out. On their coverage map I'm in a big zone of LTE coverage. Outside I have seen 30Mbps on LTE using speedtest.net app. So I don't know. I thought it was very odd given the houses here in CA don't exactly have super thick insulation and every other cell phone (Sprint, my wife's on AT&T, etc.) seem to be AOK. It's just this new One X that just can't stay connected to the 4G.
Going under settings > about > network ...
I see my signal strength....some readings are...
-109 dBm 4 asu
-101 dBm 6 asu
-107 dBm 2 asu
I have no idea what values I should be seeing - what is considered good?
Mobile network type says HSPA. Service state says in service. Icon up top is 4G with one bar. If I turn off WiFi I could not load a web page or anything. That's what annoys me. I usually see like 2 bars and that's fine...But if I see the damn bars and the 4G icon....I sure as hell expect the data to work, even if a little slower.
It's just SUPER flaky. Again outside seems to help but to be honest I haven't sat and watched it. For all I know it could be connecting and disconnecting over and over outside as well but just have a stronger connection when it is actually "on."
I'm annoyed and speechless. I'm not in the boonies. I've never experienced anything like this before. I'm actually at my desk in front of a window. Uh...WTF?
Just picked up lunch and watched the data while on the trip.
This phone is unusable. It's gotta go back. Well, I guess it's welcome back Sprint. Sooooo disappointed.
All I got was HSPA. The only time I get LTE and those fast 30Mbps down is at night time. AT&T is such a joke and their network is NOT ready for this phone.
I'm in Palo Alto, CA. It's not the middle of no where. This is embarrassing. Either that or somehow I have a defective phone or SIM card or something I have no clue here...It's really really bad and I'm obviously not the only one.
3 days and it's been horrible, the only reason why I didn't notice sooner is because I've been using the phone on WiFi most the time.
tom_m said:
Just picked up lunch and watched the data while on the trip.
This phone is unusable. It's gotta go back. Well, I guess it's welcome back Sprint. Sooooo disappointed.
All I got was HSPA. The only time I get LTE and those fast 30Mbps down is at night time. AT&T is such a joke and their network is NOT ready for this phone.
I'm in Palo Alto, CA. It's not the middle of no where. This is embarrassing. Either that or somehow I have a defective phone or SIM card or something I have no clue here...It's really really bad and I'm obviously not the only one.
3 days and it's been horrible, the only reason why I didn't notice sooner is because I've been using the phone on WiFi most the time.
Click to expand...
Click to collapse
how fast is the HSPA you're getting?
1-3.56Mbps down and 0.04-1.03Mbps up.
Out on the street downtown.
Best I've ever had was at night on LTE 30Mbps down and like 17Mbps up.
All to the same test server. Trying servers several states away it varied, sometimes I'd even see 20Mbps down to a far away server.
Again this is all WHEN I'm actually connected to the data network.
The thing just can't hold a connection. Constantly dropped.
edit-- ok so right now same time of day, servers, etc. Sprint's 3G is a little slower, but at least I'm not getting dropped.
and on a side note, i got a REALLY helpful lvl1 tech support lady on the phone. much better experience than i thought. there was an issue in the area before. but basically i'm going to give it another shot. if no good tomorrow, swap for a new phone. they'll call me back friday and we'll see... crossing my fingers.
Any update on this? I've got a new One X and work night shifts twice a week. I've notived tonight that the data drops when the phone is idle and obviously nothing pushes.
There's got to be a way of turning this off. I can see why HTC would call it a feature, but there has to be a flag or a switch somewhere....

Please help!!! On 3rd Nexus 5, having same issues. Phone support is abysmal :(

I am having ongoing issues with the wifi on my Nexus 5. To the point I've received my 3rd one from RMA, but still have the exact same issue. At first I thought it may have been a hardware issue with the phone, so I RMA'd it. When I got my second and had the same problem, I started to not think it was a physical defect with the phone. The odds of getting two phones with the same issues would be astronomical. Now, on my 3rd, and still have the same issue. Every time I try calling and speak to phone service reps, they really don't know anything, and based on the questions they ask, or troubleshooting steps they suggest, lead me to believe they don't even understand the issue I'm trying to explain.
The wifi on my phone seems to "freeze", or stop working, stop scanning, something throughout the day. My day starts with my phone connected to my home wifi network. I leave for work, and I can watch my phone picking up random wifi signals on my drive. I get to work, and it picks up 8 wifi networks. None of which I've connected to. When I leave work 8 hours later, my phone is no longer picking up wifi signals, and won't scan for new ones. I get home, and it still says the 8 networks from work are in range, even though I'm miles away.
This is how my wifi list should look sitting in my living room. It has my network that it is connected to, as well as it picks up 4 of my neighbors networks.
This is how it looks sitting in my living room after getting home from work. Those are the 8 work wifi networks, which are miles away. It still says they're in range. You can see the last one cut off on the bottom, is my home one that says it's out of range.
I can hit the 3 dot option button, and choose "Scan", and it won't rescan. If the only issue was that it didn't pick up my network, I could see it possibly being an issue with my home network. But the fact that it still shows 8 networks that are out of range, as well as the fact it won't detect any network, mine or my neighbors, kind of rules out that it's an issue with my network.
Turning wifi on and off won't fix it. However, power cycling the phone will, or if I toggle airplane mode. But I shouldn't have to do that every day when I come home.
With my most recent Nexus 5, when I took it out of the box I didn't do a single thing to it, aside from turn it on, and manually put in the info to connect to my home network. Not a single app was downloaded, just to rule out it wasn't something I was installing on the phone. I absolutely love the Nexus 5, it's probably the best phone I've owned. But I am at my wits end with this issue.
Its probably not an actual fix, but I was having the same problems with mine, and I hate sending stuff back and play the waiting game over and over. So I got pissed off with wifi and just left it on LTE for a week or so and went back to wifi just to check up on the issue and it was gone.
Its been almost 3 weeks now and no problem, everything is working perfectly fine. LTE draining my battery was a pain thou but it paid off in the end somehow.
Sent from my Nexus 7 using XDA Premium 4 mobile app
I'd be happy with just about any fix, as long as it fixes the issue. LTE draining my battery wouldn't be an issue, I'd be more worried about my data. While I have "unlimited" data from AT&T, I get throttled after 5GB. Since I stream large amounts of music, I can blow through that rather fast. So I try to keep my phone connected to wifi as much as possible. But it definitely is something to suck up and try if I don't get a better solution. I have this cross posted just about everywhere I could think of.

Verizon/Moto G4 Plus - any way to improve wireless data at home?

Hey all - so I'm grandfathered unlimited on Verizon and *love* my unlimited 4g. At my girlfriend's house (right near an interstate), the data is absolutely rocking. But at my house, about two miles away, I usually have decent signal (half or a bit better), but the internet seriously struggles. For instance right now I've got my phone on Pandora and am wifi hotspotting to my laptop, where I'm FB Messenging. Every 30 seconds or so, my laptop says that my hotspot has no internet connection, and I have to wait 30 seconds or so for it to come back. I've just paused Pandora and at least I can chat uninterrupted now. Seems like I should at least be able to do these two things successfully...
Is there anything at all I can do to help it?
Many thanks!
thetastycat said:
Hey all - so I'm grandfathered unlimited on Verizon and *love* my unlimited 4g. At my girlfriend's house (right near an interstate), the data is absolutely rocking. But at my house, about two miles away, I usually have decent signal (half or a bit better), but the internet seriously struggles. For instance right now I've got my phone on Pandora and am wifi hotspotting to my laptop, where I'm FB Messenging. Every 30 seconds or so, my laptop says that my hotspot has no internet connection, and I have to wait 30 seconds or so for it to come back. I've just paused Pandora and at least I can chat uninterrupted now. Seems like I should at least be able to do these two things successfully...
Is there anything at all I can do to help it?
Many thanks!
Click to expand...
Click to collapse
You'll probably have to move in with your girlfriend
Maybe the area in which you live is extremely congested or there aren't enough/any cell towers nearby.
Nothing you can do about that.
Haha - fair enough!! Just so weird that the connection just stops working even though I've got decent service showing. Is there any merit to any of the "signal booster" stuff you can buy? Can't really see how any of that could work...
thetastycat said:
Haha - fair enough!! Just so weird that the connection just stops working even though I've got decent service showing. Is there any merit to any of the "signal booster" stuff you can buy? Can't really see how any of that could work...
Click to expand...
Click to collapse
They're of no use whatsoever. Even worse than all those "cleaner" apps out there (thats supposed to say something).
If you live in an apartment/building with multiple walls/thick walls, that might impact signal strength and speed. You'll probably have to check out various locations inside your house (or even outside) and see where the reception is best. Near open windows good.

Categories

Resources