[Q] Sensation not syncing GMail or GVoice! - HTC Sensation

Does anyone else have this problem and if so, is there a fix? My Sensation 4G is not automatically syncing GMail or Voice even though they are both set to sync automatically. I'm missing important messages and e-mails right now and I finally have it set up how I want it and I don't want to do a factory reset just to potentially have the problem again...

Mine was, then I done this temp root thing and things seemed to go quiet. Then my phone started going rather laggy so I rebooted it (not hard reset) and bobs your uncle, everything is syncing as it should, which is rather worrying to me as to me it seemed my phone didnt like root, or temp root any way. But ye, if you have temp root try removing it and see if it helps
Sent from my HTC Sensation Z710e using XDA Premium App

well i dont know if it would work for you, but it did work for my brothers SE XPERIA ARC...
he had all the settings complete... but on the home screen, he had a power control widget with the option to control "auto-sync".it was turned OFF, though it was ON in the settings... so as he turned it on, the Gmail were being pushed at the instant...
no gurantees if it works for HTC, just give it a try.

djmaz said:
Mine was, then I done this temp root thing and things seemed to go quiet. Then my phone started going rather laggy so I rebooted it (not hard reset) and bobs your uncle, everything is syncing as it should, which is rather worrying to me as to me it seemed my phone didnt like root, or temp root any way. But ye, if you have temp root try removing it and see if it helps
Sent from my HTC Sensation Z710e using XDA Premium App
Click to expand...
Click to collapse
I'm not temprooted... it was working and then one day stopped. Now the irony is that Facebook notifications work which I've never seen one before on any other phone.
well i dont know if it would work for you, but it did work for my brothers SE XPERIA ARC...
he had all the settings complete... but on the home screen, he had a power control widget with the option to control "auto-sync".it was turned OFF, though it was ON in the settings... so as he turned it on, the Gmail were being pushed at the instant...
no gurantees if it works for HTC, just give it a try.
Click to expand...
Click to collapse
I checked the power control widget and syncing is turned on. :/

I'm also having a syncing issue but slightly different.
Beginning July 1, my Google Voice and HTC News Widget will not update. In addition, my calendar no longer shows all my appointments but they still exist when viewing my calendar via the web on a PC. I did not make any changes to my phone.
So far I have tried selecting and unselecting the auto synch options as well as individually going to the accounts & synch for each category, "News", "Stocks", "gmail", etc...
Any help is appreciated...
Thank you,

recondo1202 said:
I'm also having a syncing issue but slightly different.
Beginning July 1, my Google Voice and HTC News Widget will not update. In addition, my calendar no longer shows all my appointments but they still exist when viewing my calendar via the web on a PC. I did not make any changes to my phone.
So far I have tried selecting and unselecting the auto synch options as well as individually going to the accounts & synch for each category, "News", "Stocks", "gmail", etc...
Any help is appreciated...
Thank you,
Click to expand...
Click to collapse
Sounds like an unfortunate HTC bug. *sigh*

Related

General Issues & Bugs

I haven't seen any threads like this so decided it would probably be a good idea to get one going of all the minor gripes we have or bugs that we've encountered as I've already seen a few. I'm not sure if HTC do have a researcher scouring the net for threads like these to try and find out what the general masses think, but one can only hope...
+ LED notification is absolutely rubbish.
My phone is next to my Hero today as the numbers are being ported and I just received an email to my Gmail. With the phone lying vertically under my screen I could barely see the flash from the Sensation (to the extent that I'd already missed one mail) whereas the Hero was flashing away in all it's beauty to let me know.
+ Phone rebooted when taking a photo.
I've only taken a few pics on here, but after taking one of the dog last night with the flash on, the phone instantly turned off and completely rebooted. Maybe it's a one off, but it definitely wasn't good! Will have to keep an eye out for this happening again.
+ Trace seems a bit hit and miss.
I used Swype on my Hero so am assuming I just need to learn how to use the new one. I'll have to work on that one myself although it may be a case of training the phone not to pick out the most obscure word possible when all I want is to spell "hello".
I haven't really used it enough to spot any others, but I'm intrigued as to what other issues people seem to be finding.
...and on a side note I'm really, really missing the trackball that's on my Hero. Selecting text is so sensitive and I keep catching the wrong bit. I feel quite sad letting the little guy go. He's served me so well!! It does feel like a toy now when I go back to it. Lo-res and chunky!
Good call, I was thinking of such a thread myself.
+ LED notification is absolutely rubbish
Click to expand...
Click to collapse
Completely agree.
+ Phone rebooted when taking a photo.
+ Trace seems a bit hit and miss.
Click to expand...
Click to collapse
Can't say I've had either of these. Have taken a lot of photos and about half a dozen 1080p videos, everything seems very stable.
Allow me to add a bug to the list:
+ No shutter button or menu options on camera.
If you have a lock pattern set up, dragging the camera icon into the ring on the lockscreen results in the camera app loading, but there is no user interface. You can see the camera's view, but there is no shutter button or options or anything else to interact with. However, the camera app is fine if accessed as normal from the home screen or app drawer.
Is trace supposed to learn from your usage to better predict words in the future?
I agree on the trackball, I used to have a HTC Magic and selecting text is a lot harder now!
sjgore said:
+ No shutter button or menu options on camera.
If you have a lock pattern set up, dragging the camera icon into the ring on the lockscreen results in the camera app loading, but there is no user interface. You can see the camera's view, but there is no shutter button or options or anything else to interact with. However, the camera app is fine if accessed as normal from the home screen or app drawer.
Click to expand...
Click to collapse
I had noticed this; I guess it will be fixed in future updates.
Calendar is not sync with Google calendar. Sync setting is on, mail, contact, Picasa, calendar are selected. Only calendar is not working. Is this a bug or Google's problem?
Anyone also this problem? How to fix it? Thanks.
Sent from my HTC Sensation Z710e using XDA App
sjgore said:
+ No shutter button or menu options on camera.
If you have a lock pattern set up, dragging the camera icon into the ring on the lockscreen results in the camera app loading, but there is no user interface. You can see the camera's view, but there is no shutter button or options or anything else to interact with. However, the camera app is fine if accessed as normal from the home screen or app drawer.
Click to expand...
Click to collapse
This is quite annoying. I really like the idea of quick access to the camera, if it actually worked.
I don't have this issue with the camera. I did change some of the shortcuts though and may have re-added the camera one myself. Try that, see if it fixes it.
Edit: oh wait, I see what you mean. Only happens when you have a pattern lock...
Trace is useless. I used Shapewriter on my Nexus and it was amazing, but keyboards don't scale well to higher res. Plus it's been off the market for a year, so I'm not holding out much hope for a qHD version.
Vodafone ROM - Has no rosie launcher (like stock rom), I dont actually use the pattern lock, but i have seen the error with the camera launcher, this is a problem too, possibly we may see a fix for this and others with a minor update.
The LED is rubbish, actually borderline pointless. I've not seen it flash once today despite receiving about 5-6 emails. Maybe if the phone is actually facing you in a holder then it would show, but otherwise it may as well not exist.
For some reason my signal seems pretty sketchy on the Sensation. I usually have full at home, but if i'm holding it sometimes I get nothing
PygoShlee said:
For some reason my signal seems pretty sketchy on the Sensation. I usually have full at home, but if i'm holding it sometimes I get nothing
Click to expand...
Click to collapse
glad im not the only one then. might be the sim. im not a vodafone expert as im a new customer but everyone at vodafone are shocked when i say i dont get a good signal. dont want to take phone back or should i say i dont want to change network.
agent.m said:
glad im not the only one then. might be the sim. im not a vodafone expert as im a new customer but everyone at vodafone are shocked when i say i dont get a good signal. dont want to take phone back or should i say i dont want to change network.
Click to expand...
Click to collapse
Just hope its not another iPhone problem.
"Urmm sorry your holding your phone wrong, hence signal problems.."
agent.m said:
glad im not the only one then. might be the sim. im not a vodafone expert as im a new customer but everyone at vodafone are shocked when i say i dont get a good signal. dont want to take phone back or should i say i dont want to change network.
Click to expand...
Click to collapse
I'm having no issues with signal /:
Just tried holding it in a ton of different ways, stays constant at 2 bars of HSPA in my living room.
agent.m said:
glad im not the only one then. might be the sim. im not a vodafone expert as im a new customer but everyone at vodafone are shocked when i say i dont get a good signal. dont want to take phone back or should i say i dont want to change network.
Click to expand...
Click to collapse
I had issues with reception on Tmobile US with another phone. Turned out to be an old SIM. Replacement fixed the issue. Just my 2c worth
everyday48 said:
Calendar is not sync with Google calendar. ...
Click to expand...
Click to collapse
Try adding an event to the phone calendar before syncing.
Dave
Sound with video
Has anyone experienced a problem where sound from video cuts out after a short time?
I'm having the issue when playing through the speaker and headphones, on different files and when using different media players.
If I forward the video on slightly the sound returns, almost as if the sound output is going to sleep with inactivity.
Another bug, added few apps on homepage, those apps icon are changed to Android green icon after restarted the phone.
Maybe this problem is caused by moved apps to SD card. I don't know.
Sent from my HTC Sensation Z710e using XDA App
everyday48 said:
Another bug, added few apps on homepage, those apps icon are changed to Android green icon after restarted the phone.
Maybe this problem is caused by moved apps to SD card. I don't know.
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
That would be the case. When you create a shortcut it creates a link to a resource on the phone. When you move that resource you get the default icon instead.
Bratag said:
I had issues with reception on Tmobile US with another phone. Turned out to be an old SIM. Replacement fixed the issue. Just my 2c worth
Click to expand...
Click to collapse
thanks. hope it is the sim. my t-mobile sim is great.
dvhttn said:
Try adding an event to the phone calendar before syncing.
Dave
Click to expand...
Click to collapse
It still not sync. When I create new event on phone, it only showed 'pc sync'. In calendar setting, it also only showed pc sync. There is nothing about Google calendar.
Sent from my HTC Sensation Z710e using XDA App

OTA 3.32.401.5 bug list (HTC Sensation only - NO XE please)

Hi all, I decided to start this thread and help devs (and HTC) to fix some bugs that I noticed on stock 3.32.401.5...
(and don't give me "why don't you root it" advice since this is my bussiness phone so that is not an option)...
This is my list that I noticed within few days of use, feel free to list yours..
1. Missed calls are no longer registered in notification bar, notification pull-down menu or LED (EDIT: there is an option for this and it was turned off so it is not a bug)
2. stock browser sometimes opens random page from history (instead home)
3. when entering system settings (for random option), phone goes to lockscreen instead pressed option (happens randomly)
3. battery life seems to be better on Gingerbread than ICS (this is my subjective opinion, please confirm)
4. video and picture quality seems to be better on Gingerbread than on ICS (although I like new Scenes options )
5. People app links contacts with Facebook by default
6. HTC sense app is approved by Facebook without promting user
7. Although all contacts (in People app) are delinked with Facebook, some contacts in messaging app (SMS) are still linked (very annoying, now i have two different names for same person, one in messaging app and other in People app)
8. searching through contacts displays contacts from Facebook and people app (although it is not linked with FB, FB sync is off - HTC, I DON'T WANT MY PHONE TO BE RAPED BY FB, THERE IS AN APP FOR THAT)
9. Power saver options are missing
10. GPS and WiFi switch are gone from quick settings (in notification pull-down menu)...
11. UI design elements are not consistent (mixture of sense and vanilla ICS)
That it for now (if I missing an option, and mixed it for a bug, please tell me )...
Overall ICS is MUCH better than GB (especially for disable app options, which gave me extra 100mb of free RAM), just needs to be polished a bit...
Edit: it seems that i managed to get rid of fb contacts by removing fb account and signing in again and clicking dont sync (although i did choose not to sync before, but that didnt work first time)
1080p landscape playback = lower framerate than gb
Wysłane z mojego HTC Sensation za pomocą Tapatalk
SMS UI Flick
when open sms viewer on any people, window fast flick every time when page want open, it on stock rom and custom roms
example: click sms icon -> click on any people -. you get very fast open = flick/
need change open animation or remove open animation
Others bugs
Hi,
I've found a bugs :
- Can't set a custom wallpaper in lockscreen
- Random sound issue : only music app, call sound, ringtones and notifications work. Must be restarted to solve this issue for a moment...
- Random vibrates (ghost vibrations) in my pocket
- Exchange mails : The parameter of the message size and number of message will default back after a moment ....
- The weather widgets don't refresh after unlock...
- Sense launcher not locked in memory
- Browser opening the last page all the time...
(sorry for my bad english...)
JeanLuX said:
Hi,
I've found a bugs :
- Can't set a custom wallpaper in lockscreen
Click to expand...
Click to collapse
Yes you can
Sent from my Sensation using xda premium
Can anybody confirm missed calls issue? Edit: it is not a bug, there is an option for this
Jonny said:
Yes you can
Sent from my Sensation using xda premium
Click to expand...
Click to collapse
How can you say that? Have you used his device :L
Joshhedge said:
How can you say that? Have you used his device :L
Click to expand...
Click to collapse
No but I can on mine so that is how I can say that
Sent from my Sensation using xda premium
Battery on gb 16-18 hours average, on ics 6-8 hours...
Fix please, htc...
exxeHR said:
Battery on gb 16-18 hours average, on ics 6-8 hours...
Fix please, htc...
Click to expand...
Click to collapse
I think its just you, most users are getting far better battery life out if ICS than GB
I used to only get 18 hours on GB but now on ICS I can go for up to 28 hours (both on medium usage)
Sent from my Sensation using xda premium
Ok, i'll investigate...i installed current widget and set it to log...
Mobile and wireless connections are turning on without user input.
Data connection is being established even if it was explicitly forbidden during initial setup. Hard reset, even wipe does nothing. I've seen this on multiple vanilla devices (S-ON, no root, never tampered with).
If you don't have good data plan or if you are using prepaid cards, DO NOT upgrade to ICS.
Kybic said:
Mobile and wireless connections are turning on without user input.
Data connection is being established even if it was explicitly forbidden during initial setup. Hard reset, even wipe does nothing. I've seen this on multiple vanilla devices (S-ON, no root, never tampered with).
If you don't have good data plan or if you are using prepaid cards, DO NOT upgrade to ICS.
Click to expand...
Click to collapse
Or you could just, oh I don't know, go into settings and turn it off.
And btw there is a fix by V6-maniac for this
Sent from my Sensation using xda premium
Or you could just, oh I don't know, go into settings and turn it off.
Click to expand...
Click to collapse
If that had worked, would I've bothered to ask? Obviously not. Data connection turns on spontaneously, bypassing any and all settings. Those phones had mobile connections turned off by default.
Thanks for the tip about that fix though, I will look into that.
Edit: If anyone else has the problem, here is the supposed fix.
Kybic said:
If that had worked, would I've bothered to ask? Obviously not. Data connection turns on spontaneously, bypassing any and all settings. Those phones had mobile connections turned off by default.
Thanks for the tip about that fix though, I will look into that.
Edit: If anyone else has the problem, here is the supposed fix.
Click to expand...
Click to collapse
Maybe I should have been a bit clearer. By turn it off I meant in every boot go to settings and turn it off. Annoying yes but your suggestion of "Don't upgrade to ICS is not on decent data plan" was and is a bit extreme.
There are other fixes as well like using juice defender to manage mobile data (I'm sure there are others too but I use JD)
Sent from my Sensation using xda premium
Jonny said:
Maybe I should have been a bit clearer. By turn it off I meant in every boot go to settings and turn it off. Annoying yes but your suggestion of "Don't upgrade to ICS is not on decent data plan" was and is a bit extreme.
There are other fixes as well like using juice defender to manage mobile data (I'm sure there are others too but I use JD)
Sent from my Sensation using xda premium
Click to expand...
Click to collapse
I already had it off and keep turning it off, that is the crux of the issue. Whatever HTC messed up, it completely rendered mobile data connection control useless. I have seen the system-wide use data toggle button turn itself on just after I disabled it. As I understand it, that shouldn't be possible. It's as if some process is overriding user settings at whim.
And that keeps happening, even with juice defender.
I am hoping that this will make situation a bit clearer.
my SD card is being unmount very often!
And it seems that my battery drain was caused by 3rd party apps (astro being n1, folowed by some useless apps)...
17hrs and 45 % battery to go (moderate usage)
Lost SMS messages
After u/g I have lost all my SMS messages from history - ok, not all as a single thread from my daughter shows up with perhaps 50 messages.
I have restored from previous backup and it shows successful restore of 600+ messages, but I can't see them - also the folder option has disappeared?
Kybic said:
Mobile and wireless connections are turning on without user input.
Data connection is being established even if it was explicitly forbidden during initial setup. Hard reset, even wipe does nothing. I've seen this on multiple vanilla devices (S-ON, no root, never tampered with).
If you don't have good data plan or if you are using prepaid cards, DO NOT upgrade to ICS.
Click to expand...
Click to collapse
Confirming same issue, really annoying...and some process is causing awake issues constantly, i did a hard reset before, and didnt add any market apps...

Starting to get really pissed off at this phone-might return unless I can get answers

Here are some things that are really driving me crazy, to the point where I'm considering returning the phone for the s3 or iPhone:
-Sending sms messages (using handcent app) I often get the 'unable to send message' notification, even when I have full service. The notification repeats over and over again until I delete the message.
-Google voice voicemails not sending notifications. I can't see if I have any received any voicemails until I open google voice and all the sudden all the notifications come in.
-no 'favorites' tab on the phone app. Favorites exist under groups, but for some reason you can't put the favorites down on the menu to make quick calls easier.
-uploading photos to facebook using 'facebook for htc sense' or regular facebook app often freeze part-way through, even with good wifi connection.
-Often times when I delete emails on the gmail app they still appear in my inbox when I view gmail on my computer. Also can't seem to make gmail automatically update upon opening.
-CALENDAR NOTIFICATIONS: Even when I turned off the facebook calendar sync so I wouldn't get 20 birthday reminders every day, the notifications still won't go away. Anything I put in the calendar pops up on the lock screen every single time, even the day before sometimes. Should I use a different calendar app? I like using the 'productivity' lock screen, but this "feature" is killing me.
Would rooting/ROMing fix these issues? I'm afraid to do it because I'd still like to be able to return the phone if the issues persist.
It's a new device htc, and our devs are still fixing bugs. But with a thread title like that, it wouldnprobably be best of you returned it.
But a few of you issues are know, and some are user related. I don't think Gmail has ever auto updated when opened just click the refresh button.
Sent from my HTC One XL using Tapatalk 2
ul49 said:
Here are some things that are really driving me crazy, to the point where I'm considering returning the phone for the s3 or iPhone:
-Sending sms messages (using handcent app) I often get the 'unable to send message' notification, even when I have full service. The notification repeats over and over again until I delete the message.
-Google voice voicemails not sending notifications. I can't see if I have any received any voicemails until I open google voice and all the sudden all the notifications come in.
-no 'favorites' tab on the phone app. Favorites exist under groups, but for some reason you can't put the favorites down on the menu to make quick calls easier.
-uploading photos to facebook using 'facebook for htc sense' or regular facebook app often freeze part-way through, even with good wifi connection.
-Often times when I delete emails on the gmail app they still appear in my inbox when I view gmail on my computer. Also can't seem to make gmail automatically update upon opening.
-CALENDAR NOTIFICATIONS: Even when I turned off the facebook calendar sync so I wouldn't get 20 birthday reminders every day, the notifications still won't go away. Anything I put in the calendar pops up on the lock screen every single time, even the day before sometimes. Should I use a different calendar app? I like using the 'productivity' lock screen, but this "feature" is killing me.
Would rooting/ROMing fix these issues? I'm afraid to do it because I'd still like to be able to return the phone if the issues persist.
Click to expand...
Click to collapse
1. Use the stock SMS app and see if it still happens. You can't get mad at a phone if you aren't using the app meant for it. Switching phones won't fix this issue.
2. Thats due to crappy multitasking, check out one of the Custom ROMs out there or Scott's multitasking fix. Or one of the AOSP ROMs.
3. You can add favorite people to the homescreens. And I believe this is not unique to this phone.
4. Try a custom ROM, I've never had that issue.
5. Thats the normal way the gmail app behaves. Its not weird or this phone's fault.
6. You need to disable what calendars you want to see and which you don't. Its somewhere under settings inside the calendar app, google it. I had this same quibble but i fixed it by finding the setting for it. Disable "Facebook Birthdays" or something as a calendar.
return it, bye
Please don't leave us. We owe you so much.
An s3 would probably make you happier. The reason you are getting a better response here is because we have had so many omg this phone sucks, omg it blah blah blah, the insert phone here never did this threads its annoying to the existing HOX users.
Sent from my HTC One XL using Tapatalk 2
rohan32 said:
1. Use the stock SMS app and see if it still happens.
6. You need to disable what calendars you want to see and which you don't. Its somewhere under settings inside the calendar app, google it. I had this same quibble but i fixed it by finding the setting for it. Disable "Facebook Birthdays" or something as a calendar.
Click to expand...
Click to collapse
I know how to turn off certain calendars. I'm not getting the facebook birthdays anymore. What bothers me is that on any day where I have something in the calendar, I get a reminder for it every time I see the lock screen. Once would be enough, especially when the reminder starts the day before the event.
i wish there was a forum where there was a bunch of grown ups talked about real issues, and mods and what not...and not all these baby OMG this phone sucks stuff. Go get the s3 you know what...you'll have issues there too, go get the iphone...you know what you'll have issues there...if a device was perfect there would be NO reason to upgrade. I just can't stand looking at anymore of these stupid threads. I work with two girls one has the iphone and the other the s3....iphone fell on the floor two days ago shattered the stupid glass they have on it...the other that has the s3 has three scratches. I dropped my one x it bounced all over the tile floor...flawless. just saying.
Whaaa Whaaa Whaaa , wow that's all it takes to Piss you off? Especially when there's world hunger and disease running rampant in other countries? Want something to really be pissed about? I paid 12 dollars for a long island iced tea and I didn't even get a buzz.
Sent from my HTC One X using Tapatalk 2
I got annoyed by the calendar thing too, but for me if I open the event then it goes away.
Sent from my HTC One X using xda app-developers app
I'd return the phone if I was you. I think you'd be happier with something simpler like an iPhone. I happen to like tinkering, hence the one x.
Sent from my HTC One X using xda premium
1. You can't blame HTC for something not working right with software that you put on the phone yourself.
2. Gmail never auto updates when you open it.
drummaniac83 said:
I got annoyed by the calendar thing too, but for me if I open the event then it goes away.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
That's exactly what I wish would happen.
robertmoore208 said:
Whaaa Whaaa Whaaa , wow that's all it takes to Piss you off? Especially when there's world hunger and disease running rampant in other countries? Want something to really be pissed about? I paid 12 dollars for a long island iced tea and I didn't even get a buzz.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Friday's has a wicked ultimate long island. Pretty sure it's cheaper than $12 and definitely gets you buzzed. 4 of them and I'm done for.
_MetalHead_ said:
Friday's has a wicked ultimate long island. Pretty sure it's cheaper than $12 and definitely gets you buzzed. 4 of them and I'm done for.
Click to expand...
Click to collapse
I agree, they're pretty good. That's what I usually get at Fridays. That or their electric lemonades. It really depends on what bartender you get. It can be hit or miss. I've had some really good cocktails there and some really bad ones.
Sent from my HTC One X using xda premium
Chilis is better, but 2 for 1 all day every day.
Sent from my HTC One X using Tapatalk 2
Favorites is at the top of the dialer. Underneath recent calls is favorites. The rest I didn't read.. peace
Sent from my HTC One XL using xda premium
Just give it some time for the devs to come up with some fixes and a solid rom. Even though there are already some, like CleanROM
Are you on the updated software? I had calendar bug until I updated to 1.85
Check for updates
Sent from my HTC One X using xda app-developers app
ul49 said:
What bothers me is that on any day where I have something in the calendar, I get a reminder for it every time I see the lock screen. Once would be enough, especially when the reminder starts the day before the event.
Click to expand...
Click to collapse
It sounds like that's because you have an all-day event, so every time you see the lock screen that day, that all-day event appears on top. I'm assuming you are using the productivity lock screen.
The solution is simply: when you turn on the screen and see your lock screen, swipe left on the name of the event. That will show the next appointment for today (or the next all-day event, in which case you need to swipe some more). Next time you turn on the phone and see the lock screen, it will show the upcoming event and no longer the all-day event. Doing the swipe is equivalent to dismissing the reminder on the lock screen.

[Q] After Update - No Sync, Shortcut bar makes screen dark

Hello there! Here I am again feeling like the only one...
Since the update, none of my accounts sync - except the Verizon backup thing. Dropbox has the sync disabled and I can't enable it. Have looked in the app itself, under data usage, and under accounts, but the sync option is grayed out or not available. Email/Gmail say that they're enabled, but they don't auto sync.
And that new shortcut bar has caused a display issue with Internet and several other apps having a blue-tinted transparent "screen" which makes it difficult to read because it darkens the page.
I've done a lot of searching and fully expected to find a bunch of threads about this, but apparently, I'm using the wrong search terms or I'm the only one experiencing this.
Please help... I'm driving across country in three days and I really need to know my phone is working.
Mmaureenn said:
Hello there! Here I am again feeling like the only one...
Since the update, none of my accounts sync - except the Verizon backup thing. Dropbox has the sync disabled and I can't enable it. Have looked in the app itself, under data usage, and under accounts, but the sync option is grayed out or not available. Email/Gmail say that they're enabled, but they don't auto sync.
And that new shortcut bar has caused a display issue with Internet and several other apps having a blue-tinted transparent "screen" which makes it difficult to read because it darkens the page.
I've done a lot of searching and fully expected to find a bunch of threads about this, but apparently, I'm using the wrong search terms or I'm the only one experiencing this.
Please help... I'm driving across country in three days and I really need to know my phone is working.
Click to expand...
Click to collapse
I think I can help you with at least some of your problems.
Your blue tint on your screen is probably due to power save mode being enabled. It's in settings, just make sure it's turned off.
For the auto sync feature, I think you don't have it enabled under accounts in settings. Go into settings again, look for accounts, click on Google, and make sure it's enabled. Click on the auto sync symbol, and make sure everything is checked that you want auto synced. To get Dropbox to auto sync, you have to manually add it it with the + sign in accounts.
This may not be exact, I haven't run a stock rom in a while, my layout may be different.
Thank you for trying to search first.
Sent from my SCH-I535 using Tapatalk 2
My Dropbox also displays the grayed out option in my son's since taking the update. I have however still been uploading my pictures. When I go into Dropbox and select the photos tab the second button from top left it will bring up all my uploaded photos.
Sent from my SCH-I535 using xda premium

Is there a push email service that works with this phone?

i use gmail only. otherwise adore this phone but there are no email apps that work with getting instant notifications for email.
How is this possible? are there any apps that work? Theres no way Huawei would put this phone out with this issue...
I receive both gmail and exchange push notifications all the time, using the native gmail app and the email app for exchange.
loudog3114 said:
I receive both gmail and exchange push notifications all the time, using the native gmail app and the email app for exchange.
Click to expand...
Click to collapse
the gmail app updates randomly. every time i unlock the screen, the gmail icon shows up and all of a sudden I have unread emails in the inbox.
if i use the native mail app, will this issue be corrected?
Do you have them whitelisted in the power usage firewall?
This is a real issue, I set every single setting possible to try and rectify this problem but I can't. It doesn't appear to affect everyone but I can confirm if affects me.
Never had any issues with Hangout or Whatsapp though like other have had.
I'm not sure if it's hardware revision, software version or what makes it not work for some, very frustrating. I've tried most roms, root, no root, using gmail, using built in mail, using other mail programs but the same results.
loudog3114 said:
Do you have them whitelisted in the power usage firewall?
Click to expand...
Click to collapse
where is this option?
mail is also not an option to protect
Phone manager app, battery manager, protected apps.
loudog3114 said:
Phone manager app, battery manager, protected apps.
Click to expand...
Click to collapse
In this setting, neither Gmail or the native mail app are present. Outlook was present when I had it, but the same issues that gmail had.
The "E-Mail" app works great here (Gmail too)
EGOiST1991 said:
The "E-Mail" app works great here (Gmail too)
Click to expand...
Click to collapse
native, gmail, outlook, bluemail...none of them work. How is this happening? How does everyone not have this issue?
Such an amazing device, such a stupid way to completely ruin it...
Is there any way to get email notifications that I haven't brought up?
TheNamelessMan said:
native, gmail, outlook, bluemail...none of them work. How is this happening? How does everyone not have this issue?
Such an amazing device, such a stupid way to completely ruin it...
Is there any way to get email notifications that I haven't brought up?
Click to expand...
Click to collapse
Root and update rom after my guide?
I have already root and update rom but I am experiencing the same issue as the OP. I have tried EVERYTHING.
Move to app-sys, change doze settings, protect apps, clear dalvik cache and everything I can think of.
Telegram works, whatsapp works but NO email works.
I have tried typeapp/bluemail/gmail/normal mail. None works.
As soon as I lid up the screen all notifications come. When my phone is on the charger all notification comes.
So clearly this has something to do with power management. I am thinking of selling my phone because of this. In my work I MUST HAVE PUSH WORKING. Otherwise the phone is of no use.
Such a great device otherwise, one of the best if not the best I've ever had. Switched from galaxy s6 to this. But WHY HUAWEI ARENT YOU SOLVING THIS ISSUES.
A google search shows the issue has been there since mate 7 and even longer time ago.
I'm not stating this will work for everyone but I'm currently no longer experiencing the gmail issue that I've had since day one and on every rom I've tried.
If you are bootloader unlocked and have some time then give this a go and feedback on your results please.
I've installed rayglobe rom from here: http://forum.xda-developers.com/mate-8/development/rom-rayglobe-rom-t3315682
I then installed Doze from here: http://forum.xda-developers.com/mate-8/general/howto-solving-notification-issues-root-t3294178
As detailed in the Doze instructions I applied tuhinxp04's profile and just change idle timeout and max idle timeout to 60 sec and 600 sec respectively.
gmail and Blackberry hub are working as expected for this first time since getting the phone 3 weeks ago. You may not have the same success but please give it a go
UPDATE: 8 minutes is the longest I've so far had to wait for an email to arrive. Not push but something I can live with. Whatsapp and Hangouts seems fine btw.
The solution of notification problems for all apps of huawei phones (emui) is this brilliance application
Memory Locker on Google play
Lock all of your apps that are having problem with this software and also Lock your app in recent app and see if it is fixed.
Cheers!
Gnasher666 the issue is that push is critical for me. I turn on my screen every 10mins anyway but email push is very critical. Every second 15 second counts and I need to be alerted directly.
I thought i solved it. It worked perfectly for 8 hours and then suddenly died after I recharged my battery. Was even going to write a guide on how I solved it haha but then it died again so no solution here.
I really dont know why its so difficult to make it work because some apps do work like telegram.
So what is so special about that app that works but not others....
I get your frustration, I don't need that timely a notification for emails - 10 - 15 minutes works. Prior to all the playing around I've done I could go from one unlock to the next without receiving a mail notification, so for me this is a great step forward. Obviously, this is a hack, we shouldn't have to do it in the first place and Huawei needs to resolve it. If they fix this issue I'd be able to say without any doubt this is the best phone I've had (and I've had a lot, including top end Androids, iPhone 6S plus etc).
Samiii2 said:
Gnasher666 the issue is that push is critical for me. I turn on my screen every 10mins anyway but email push is very critical. Every second 15 second counts and I need to be alerted directly.
I thought i solved it. It worked perfectly for 8 hours and then suddenly died after I recharged my battery. Was even going to write a guide on how I solved it haha but then it died again so no solution here.
I really dont know why its so difficult to make it work because some apps do work like telegram.
So what is so special about that app that works but not others....
Click to expand...
Click to collapse
read this (doze - android 6.0):
http://www.androidcentral.com/inside-marshmallow-what-doze-how-do-i-use-it-and-what-does-it-do
You'll still get notified when "high-priority" apps need your attention. That means things like phone calls or SMS messages can get through (and thus waking up your dozing phone) as well as any app that declares itself as high-priority. Other things, like email notifications or Clash of Clans telling you your gold mine has leveled up aren't going to come in and wake your phone up.
This doesn't mean you never get any notifications while your phone is idle. Google uses what they call an "Idle maintenance window" where they pick up any notifications that may be available in one big batch. Then your phone can quickly go back to sleep.
When you wake your phone by side button, notiffication will arive immediatly (sorry 4 bad english)
not confirming anything - but memory locker may work. i set -17 to outlook after disabling gmail and I am getting instant emails. more testing until confirmation.
after powering off and on again, had to do all the settings again. so strange, like it sometimes works.
p_noch said:
The solution of notification problems for all apps of huawei phones (emui) is this brilliance application
Memory Locker on Google play
Lock all of your apps that are having problem with this software and also Lock your app in recent app and see if it is fixed.
Cheers!
Click to expand...
Click to collapse
Is it best to set the things you want to always stay active -17?

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