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accessing 3g

I have an unlocked touch cruise with t-mobile in the us, but don’t understand how, or if I can, use the 3g function for internet data access. My questions are as follows:
1. How do I find out if my phone is the European version or the US version (each has differing specs on accessing the 3g network).
2. If it is the US version, will I be able to access the 3g network on t-mobile or AT&T in the US?
3. If it is the European version, will I be able to access the 3g network.
4. How do I know whether my phone is accessing 3g or not?
5. Is there a software fix to allow me to use either the European version or us version to access 3G.
Thanks in advance for any help you can offer.
Dave

there's only one version of the Cruise out:
http://www.htc.com/www/product.aspx?id=798
These are the frequencies:
Network HSDPA/UMTS: 2100 MHz (Europe), 850/1900 MHz (USA)
HSDPA: Up to 384kbps for upload and 3.6Mbps for download
UMTS: Up to 384kbps for upload and download
GSM/GPRS/EDGE: Quad-band 850, 900, 1800, and 1900 MHz (The device will operate on frequencies available from the cellular network)
It's triband 3G. It is currently working on ATT 3G in the US. I don't know about TMobile is there 3G network up and running, and if so I don't remember what frequency that might be at.
The icons at the top point to what type of network E/G is Edge, while 3G/H is 3G.
You can go into the Phone Settings under Band and see some of the different frequency choices. You can force it to be on Edge/GSM there or Auto (which will pick up 3G if it's available).

3 g access
hambola said:
there's only one version of the Cruise out:
http://www.htc.com/www/product.aspx?id=798
These are the frequencies:
Network HSDPA/UMTS: 2100 MHz (Europe), 850/1900 MHz (USA)
HSDPA: Up to 384kbps for upload and 3.6Mbps for download
UMTS: Up to 384kbps for upload and download
GSM/GPRS/EDGE: Quad-band 850, 900, 1800, and 1900 MHz (The device will operate on frequencies available from the cellular network)
It's triband 3G. It is currently working on ATT 3G in the US. I don't know about TMobile is there 3G network up and running, and if so I don't remember what frequency that might be at.
The icons at the top point to what type of network E/G is Edge, while 3G/H is 3G.
You can go into the Phone Settings under Band and see some of the different frequency choices. You can force it to be on Edge/GSM there or Auto (which will pick up 3G if it's available).
Click to expand...
Click to collapse
As I understand it (for internet data access) the european version (as alluded to in your quote) works at Network frequency: HSDPA/UMTS: 2100 MHz (Europe), the American version at the frequencies: 850/1900 MHz (USA). If my phone is the european version, then it works at 2100, and will not access usa networks, unless there is a fix.
t-mobile is 3G in my area.
How to I access the "phone settings under band". I cannot find this on my phone.
Thanks

What I am saying is the device can function on all 3 frequencies listed on the specifications page. I believe the Tmobile 3G frequencies are 1700/2100. You might want to search on the forum and check it out for sure. If it is 1700 you are out of luck. Here are some threads discussing it.
http://forum.xda-developers.com/showthread.php?t=427700
http://forum.xda-developers.com/showthread.php?t=417437
http://forum.xda-developers.com/showthread.php?t=391339
http://forum.xda-developers.com/showthread.php?t=390449
Go to Start -> Settings -> Band tab. If you don't have it, there is a registry tweak that enables that tab.

3 g access
hambola said:
What I am saying is the device can function on all 3 frequencies listed on the specifications page. I believe the Tmobile 3G frequencies are 1700/2100. You might want to search on the forum and check it out for sure. If it is 1700 you are out of luck. Here are some threads discussing it.
http://forum.xda-developers.com/showthread.php?t=427700
http://forum.xda-developers.com/showthread.php?t=417437
http://forum.xda-developers.com/showthread.php?t=391339
http://forum.xda-developers.com/showthread.php?t=390449
Go to Start -> Settings -> Band tab. If you don't have it, there is a registry tweak that enables that tab.
Click to expand...
Click to collapse
hmmm, htc told me there were two versions that the european version does not have the capability to switch to the us frequencies, which the specs list as 850 / 1900, but is only using the 2100 frequency. I'm not sure htc tech support is always accurate.
However when I go to the band tab via comm manager, settings, phone, band, it shows me (found with your assistance) that I can select gsm (1900 + 850) + UMTS(1900+850). I assume I should use this setting rather then auto.
T-mobile claims they use the 1900 and 850 bands. I am still at Edge.
I have not had time to read the threads you listed, and will do that later today. Perhaps I will have more questions then, but for now, did I select the correct gsm settings?
Thanks,
Dave

3g access
ok, read the posts you mentioned.
More information about differing versions
from phonescoop.com:
Versions of touch cruise for different regions support different 3G frequency bands.Eurasian version is WCDMA 2100 only)
I assume that since the 850 and 1900 is listed in my setup program, I have the usa version, if phonescoop is correct about two versions.
Since t-mobile works on 1700 I assume I cannot have 3g with them.
Will I get 3g with AT&T?

i personally have never heard of 2 different versions of the Cruise. I have one presumably imported from the UK and works on 3G here.

Btw the Cruise manual says this:
FunctionalityHSDPA/UMTS: 2100MHz for Europe, 850/1900MHz for USA HSDPA: Up to 384kbps for upload and 3.6Mbps for download UMTS: Up to 384kbps for upload and download
GSM/GPRS/EDGE: Quad-band (850, 900, 1800, and 1900)
There is only one version of the Cruise.
Also a caveat about the bands available in the Band tab of the Phone Settings. I believe some options might be available in the drop down even though the phone doesn't support it. Best thing is to look at the phone specs.

Mmmm... My Polaris shows this:

Bodisson said:
Mmmm... My Polaris shows this:
Click to expand...
Click to collapse
Bodisson said:
Mmmm... My Polaris shows this:
Click to expand...
Click to collapse
Bodison,
My phone has the same features in your picture.
1. Hambola states
"Also a caveat about the bands available in the Band tab of the Phone Settings. I believe some options might be available in the drop down even though the phone doesn't support it. Best thing is to look at the phone specs."
suggesting what's in the picture may not be in the phone.
2. He also states:
a.
"FunctionalityHSDPA/UMTS: 2100MHz for Europe, 850/1900MHz for USA HSDPA: Up to 384kbps for upload and 3.6Mbps for download UMTS: Up to 384kbps for upload and download
GSM/GPRS/EDGE: Quad-band (850, 900, 1800, and 1900)
b.There is only one version of the Cruise."
The phone specs restate what he states in 2a.
A and B seem to contradict one another. Unless it means that the phone is capable of all the MHz frequencies mentioned (850, 1900, and 2100), and when used in Europe it accesses 2100 frequency, and in the US the other frequency. This is not clearly stated in the specs.
If the allusion to functionality does not mean that the frequency used depends on where the phone is used, then therefore there are two versions, with hsdpa/umts for europe (2100) and another for USA (850/1900). In any case, HTC (probably not the ulimate source of reliability) states that there are indeed two versions.
According to Hambola's reference to the caution that what is in the picture may not be in the phone, what is in the picture shows what is in the specs of the phone. He is therefore suggesting that what is in the specs of the phone (as shown in the picture) are not reliable. Not sure what the implications of this are.
I have been reading other posts about 3g with ATT. Is it safe to assume that (if there is one version of the phone, or I have the one that is able to access the US bands as shown in Bodison's picture), that I will be smokin when I switch to ATT in January when my contract runs out?

I am pretty sure there is only one version of the Cruise and it has those 3 bands listed for 3G. In fact there are guys on this forum that have the UK Orbit O2 running on the ATT 3G stateside.

3 g access
In any case, I tested my phone with a buddy's ATT sim card and was able to access 3G for browsing just fine.
I agree there is one version, though the HTC rep told me otherwise, he was probably....

[Q] HTC Amaze on ATT 3g/4g network

hi, im new to XDA. but does anyone here know if an unlocked TMobile HTC Amaze will work on ATT's 3g/4g network???
Please reply if you have any insight on this subject matter, thanks!!

Nope, tmobile bands are different from at&ts 3g/4g bands. I heard telus is getting it too and that one will work with at&t 3g/4g

walkinhotdog said:
Nope, tmobile bands are different from at&ts 3g/4g bands. I heard telus is getting it too and that one will work with at&t 3g/4g
Click to expand...
Click to collapse
thanks for the info. so, Tmobiles hspa+ band is different from att's hspa+ band??

Can someone please confirm with an unlocked unit?

ljwnow said:
Can someone please confirm with an unlocked unit?
Click to expand...
Click to collapse
I have an unlocked Amaze, and while you can insert an At&t 4g sim, it will not get any of the HSD**, it will only lock on 2G...very ssslllooowwww. Voice, not a problem, but the phone comes with T-Mobile data radio. I inserted my at&t SGSII sim.I even added all known APNs for at&t 3g/4g, nope...don't work
---------- Post added at 10:11 PM ---------- Previous post was at 10:03 PM ----------
DMX804 said:
thanks for the info. so, Tmobiles hspa+ band is different from att's hspa+ band??
Click to expand...
Click to collapse
T-Mobile USA High Speed data bands: 1700 MHz/2100 MHz UMTS AWS
At&t High Speed data bands: 850 MHz UMTS/HSPA 3G 1900 MHz UMTS/HSPA 3G 700 MHz LTE 4G
They are different.
SOURCE: Wikipedia/Google
Hope this helps

Check the amaze forums
There is a thread on this in the htc amaze forum, they say it may be compatible. Also the box says that it carries the bands for at&t. Check out the thread http://forum.xda-developers.com/showthread.php?t=1300714

Topic was moved.
The operating frequencies on the HTC Amaze 4G are
GSM (2G)
850 Cellular Americas, Oceania, Brazil, Israel
900 Europe, Asia, Africa
1800 DCS Europe, Asia, Africa
1900 PCS Americas
WCDMA / HSPA+ 42 (3G / 4G)
850 Cellular / band 5 (V) Americas, Oceania, Brazil, Israel
1700 AWS / band 4 (IV) Americas
1900 PCS / band 2 (II) Americas
2100 IMT / band 1 (I) Europe, Asia, Africa, Oceania, Brazil, India, Israel
ATT operates in the US on:
2G: 850 MHz, 1900 MHz
3G: 850 MHz, 1900 MHz
4G: 700 MHz, 1700/2100 MHz
That is how you were supposed to answer a topic. Not assuming things you don't know nothing about just because you feel your gut tells you so.

hi help 3g in 1900mhz

hi i read here in a post that mytouch 4 slide is a 3g in 1900 1700 2100, but according to gsmarena it comes only with 3g 1700 2100, as some tmobile units, my questions are:
does anybody knows the real configuration (only 1700 and 2100, or not)?
is there any radio that comes with 3g 1900mhz, even if its not from mytouch 4g slide, maybe other cause i think that the hardware will work in 1900 as 3g instead of only edge like in 850mhz?
is there any secret code to activate 3g band options?
thank you very much indeed

I would trust the gsm arena spec sheet, but haven't confirmed the bands myself. And not you cannot just add bands, they are interdependent of the radio in that sense, you can not add or remove them
Sent from my Nexus 7 using xda premium

To make it easier instead of using the Freqs (Because they overlap with other bands) here are the Bands that the mT4GS uses: Band 1 and Band 4.
Your confusion comes from T-Mobile refarming the 1900 MHz for 3G. This is the one at&t also uses. It is Band 2.
The mT4GS will not work on Band 2 in 3G only 2G. The hardware was made for Bands 1 and 4.
Use this chart it should clear up the confusion:
http://en.wikipedia.org/wiki/UMTS_frequency_bands

Chinese phones on T-Mobile?

Hi guys,
I'm hoping someone can give me a for sure answer on this. I have a company we met at CES offering me some chinese cell phones. Basically they are an S4 knock off. I have definitely decided against selling these, but since I have a really old phone... I'm thinking about buying one for myself to play with.
I am currently on the t-Mobile network. Here is what their website says about "bands"
T-Mobile's UMTS network operates in Band IV, which uses 1700 MHz and 2100 MHz frequencies. Specifically, T-Mobile uses the 1700 MHz frequency to send information to cell sites and then uses the 2100 MHz frequency to receive information. A device must be able to use both frequencies to use T-Mobile's domestic UMTS network.
Most international UMTS networks operate in Band I, which uses the 2100 MHz frequency.
Click to expand...
Click to collapse
and here is the information about the phone:
MS mode: WCDMA/GSM
Frquency band: WCDMA 2100/850 (HSDPA) and GSM 850/900/1800/1900
Wireless transmission: 3G, WIFI 802.11b/g/n, Bluetooth 2.0, EDGE, HSDPA, HSUPA,
Click to expand...
Click to collapse
Everything sounds like it should work, but the concern is the 850/2100 on WCDMA. T-Mobile claims it uses 1700/2100.
For comparison, here is the t-Mobile Nexus 4
GSM:850, 900, 1800, 1900 MHz
UMTS: 850, 900, 1700/2100, 1900, 2100 MHz
Data:HSDPA+ (4G) 42.2 Mbit/s, HSUPA 5.76 Mbit/s, UMTS, EDGE, GPRS
Click to expand...
Click to collapse
I do understand that the chinese phone is only 3G, and the Nexus I compare to is 4G.

According to what I just read on another tmousa page (which agrees with your quote) their data (3g, 4g, and lte) all work on 1700/2100 as of this date of posting.
From your quote about your phone, it operates on gsm 1800/1900. That does not match with tmo.
I know you probably already figured this out, but I am searching on same subject, so others will follow.
Blessings!

Will moto g lte from fido with with wind if unlocked?

Sorry if this is stupid question but I'm new to this whole band thing. I've tried researching but no answers.
Fido moto g lte specs
Network and Wireless connection
LTE : AWS/2600/900/700 MHz
HSPA Bands: 850/1700/1900/2100 MHz
GSM Bands: 850/900/1800/1900 MHz
Download/Upload Speeds: HSDPA 42.2 Mbps, HSUPA 5.76Mbps
Bluetooth® 4.0
Wi-Fi®: 802.11 b/g/
Canadian motorola site lte specs
Networks - Moto G with 4G LTE
US GSM Model:
4G LTE Bands 2, 4, 5, 17 (1900, 1700, 850, 700 MHz)
GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
UMTS (850, 900, 1700, 1900, 2100 MHz)
Wind requires AWS 1700 and 1900
I'm not sure if all UMTS 1700 is always AWS? I'm not sure if the US GSM model is the same as canadian model, but it seems to be. Fido doesn't list UMTS but I'm assuming it is since thats the only specs provided on the motorola site. If someone could explain or just let me know if it will work on WIND that would be great.
Thanks

Short answer: yes.
Longer answer: HSPA is a superset of UMTS (you may also see WCDMA, not to be confused with CDMA, which is for our purposes identical). Band 4, a.k.a AWS or UMTS 1700 is a bit unusual in that traffic from the phone to the tower is on 1700 MHz (uplink), but on 2100 MHz from the tower to the phone/user equipment (downlink).
There are three models sold in Canada: XT1032 ("Global" HSPA model) XT1034 ("US" HSPA model, AWS, sold by Wind and Videotron) and XT1040 (LTE model, the US one is the XT1045, what actual differences there are remain to be seen)

Were either of you able to confirm?
I'm on the same boat, conteplating buying the 4G LTE version from FIDO to use on Wind.
Thanks in advance!

Yes to wind
From everything i read it will work on wind as the the only moto g lte with lte 2600 is the same one that has 1700 3g band, Have either of you guys rooted and if so how and where did you find directions. Ill unlock tomorrow am and then let you guys know.

Thanks guys!
I've contacted wind tech support for an official confirmation.
As Darkshado mentioned, the only 4G LTE model listed on Motorola.ca is the US GSM 4G LTE model with the following specs:
Networks - Moto G with 4G LTE
US GSM Model:
4G LTE Bands 2, 4, 5, 17 (1900, 1700, 850, 700 MHz)
GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
UMTS (850, 900, 1700, 1900, 2100 MHz)
Everything points to this being able to run on Wind - 1700 and 2100 MHz. It'll be cool if it can..
gthompson75 - by rooting, i suppose you mean a network unlock, right? I dont think you need to "root" to get it working on Wind

wind works
OK I unlocked my Fido moto g LTE today. My model is xt1040, once unlocked no problem on wind. Took a while to get a signal but worked none the less. Hope this helps you guys.

yup, so you're in the same situation as me, i went to 2 different fido stores and no one has it in stock
went online to order it the past few days, error in the last step
call the number and order it over the phone and save your time
hopefully i will be getting the phone soon
i actually found a store called wirelesswave and they had the moto g lte, i took a look at the box, it was the xt1040 (i was expecting the xt1045 just from reading around the subforums), the front of the box does not advertise the 4g/lte at all, it's in small print on the back of the box

I can also confirm it works. Thanks for the help guys.

where did you unlock it from and how much did it cost
gthompson75 said:
OK I unlocked my Fido moto g LTE today. My model is xt1040, once unlocked no problem on wind. Took a while to get a signal but worked none the less. Hope this helps you guys.
Click to expand...
Click to collapse
hey i had a quick question, where did you get it unlocked from and how much did it cost.
if i could get a website.

I have the same problem : I can't find any website to unlock it for sure.
If those who already have unlocked their XT1040 could reply, it would be fantastic.
Thanks.

Fido phone on Wind network
They
p4png said:
Sorry if this is stupid question but I'm new to this whole band thing. I've tried researching but no answers.
Fido moto g lte specs
Network and Wireless connection
LTE : AWS/2600/900/700 MHz
HSPA Bands: 850/1700/1900/2100 MHz
GSM Bands: 850/900/1800/1900 MHz
Download/Upload Speeds: HSDPA 42.2 Mbps, HSUPA 5.76Mbps
Bluetooth® 4.0
Wi-Fi®: 802.11 b/g/
Canadian motorola site lte specs
Networks - Moto G with 4G LTE
US GSM Model:
4G LTE Bands 2, 4, 5, 17 (1900, 1700, 850, 700 MHz)
GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
UMTS (850, 900, 1700, 1900, 2100 MHz)
Wind requires AWS 1700 and 1900
I'm not sure if all UMTS 1700 is always AWS? I'm not sure if the US GSM model is the same as canadian model, but it seems to be. Fido doesn't list UMTS but I'm assuming it is since thats the only specs provided on the motorola site. If someone could explain or just let me know if it will work on WIND that would be great.
Thanks
Click to expand...
Click to collapse
Don't believe so. In Canada, phones which work on Bell, Rogers, Telus networks will not work on neither Wind or Mobilicity networks, even though Wind mobile phone have full functionality on Mobilicity and vice versa, after unlocking, of course. In my experience, however, the unlocked Wind/ Mobilicity phone does work on the other networks, you wont get 3G or LTE data connection though, only 2G.

@chichibud31: Dude.... Did you read the thread? Multiple posts from users in the field confirming it works.
The whole "Robellus phones don't work on Wind/Mobilicity/Vidéotron and vice versa" is mostly obsolete. (Caveat emptor, but usually the worst case scenario is that you'll have to play with QPST.)
There was some truth to it back when the new entrants launched their networks and penta-band HSPA SoCs were not common. But even back then you had devices like the Telus Galaxy S 2 X that worked on AWS HSPA because it was the same model as what T-Mobile USA sold.
I've been using a Mobilicity T889V on Virgin Mobile then Koodo for about two years. DC-HSPA worked out of the box and I got LTE working as well. Activating AWS HSPA on the Rogers/Bell/Telus variant is easy.
It's been said before, the non-LTE XT1032 won't work with AWS carriers; out of the box at least, it remains to be seen if it could be modded.
That's actually a non-advertised feature of the LTE Moto G versus it's HSPA-only siblings: it can roam pretty much worldwide on 3G.