Was talking to the T-mobile rep about the gps issue and not locking in within secs as it did the first day of purchase. Went through some steps then he informed me that I have the older 2G Sim card and I needed to go to a Tmobile store to upgrade my sim card to the new UICC 3G sim cards. This is the first I ever heard of this as he said they were release back in January. Called the local T-mobile store and they confirmed it. So now i'm going to head to the store and see if it makes a difference. Wanted to know if anyone else has heard of this?
Jeffrey G: Now, I've noticed that you are still using an older version 2G SIM, though you have now been using 3G style phones.
_Jeffrey G: Last January we came out with a new version SIM card, called UICC 3G, because we've seen a lot of the 3G phones acting up with the older SIM cards.
Ange: how do you know the difference between a 2g Sim and 3G style sim
_Jeffrey G: Things like, freezing up, losing signal, not getting data signal, rebooting and bogging down.
_Jeffrey G: Well, some of the UICC SIM cards show UICC on it, though not all batches do. We can see it on the network side as it is listed as what type you are using.
_Jeffrey G: If you go to locator.t-mobile.com you can find the closest T-Mobile Corporate Store.
_Jeffrey G: Labeled with a pink "T" icon, there you can trade in your SIM and get the new SIM at no charge. We can even help transfer everything over for you.
Ange: will i still keep the same number
_Jeffrey G: Absolutely!
Soldi3rxx said:
Was talking to the T-mobile rep about the gps issue and not locking in within secs as it did the first day of purchase. Went through some steps then he informed me that I have the older 2G Sim card and I needed to go to a Tmobile store to upgrade my sim card to the new UICC 3G sim cards. This is the first I ever heard of this as he said they were release back in January. Called the local T-mobile store and they confirmed it. So now i'm going to head to the store and see if it makes a difference. Wanted to know if anyone else has heard of this?
Jeffrey G: Now, I've noticed that you are still using an older version 2G SIM, though you have now been using 3G style phones.
_Jeffrey G: Last January we came out with a new version SIM card, called UICC 3G, because we've seen a lot of the 3G phones acting up with the older SIM cards.
Ange: how do you know the difference between a 2g Sim and 3G style sim
_Jeffrey G: Things like, freezing up, losing signal, not getting data signal, rebooting and bogging down.
_Jeffrey G: Well, some of the UICC SIM cards show UICC on it, though not all batches do. We can see it on the network side as it is listed as what type you are using.
_Jeffrey G: If you go to locator.t-mobile.com you can find the closest T-Mobile Corporate Store.
_Jeffrey G: Labeled with a pink "T" icon, there you can trade in your SIM and get the new SIM at no charge. We can even help transfer everything over for you.
Ange: will i still keep the same number
_Jeffrey G: Absolutely!
Click to expand...
Click to collapse
Wish that would have fixed my problems - I got a new SIM with this latest G2x.. It worked fine for 3 days then started the reboot tango just like the 3 before it.
Soldi3rxx said:
Was talking to the T-mobile rep about the gps issue and not locking in within secs as it did the first day of purchase...
Click to expand...
Click to collapse
How can the gps issue be the sim card if it the same one you were using when phone was properly working.
sstang2006 said:
How can the gps issue be the sim card if it the same one you were using when phone was properly working.
Click to expand...
Click to collapse
How can the speed at which the phone acquires a GPS lock be a SIM card issue AT ALL?
I have an older R20 SIM attached and I don't have much problem.
Well GPS will use cellular triangulation to help speed up the initial lock, which can take up to 2 minutes (cold lock vs warm lock).
AGPS uses cellular towers to help narrow down the search. GPS is basically a timestamp signal and satellite position. With multiple timestamps and satellite positions, it can calculate an almost exact position on the planets surface.
Typically GPS units with an active data connection can keep a cache of satellites and their orbits. If you have a rough position via cellular tower triangulation and a timestamp, you can greatly reduce of satellites that are supposed to be in the sky above and get a quicker fix on a location.
So technically, if your cellular is screwed up, you won't get a quick fix like most of us are used to (under 10 seconds). Before AGPS and all the new techniques, 2 minutes was normal under cold conditions.
Today, using CM7 #38, I used my GPS to try to navigate to a place I had never been. I was in the outskirts of a major city and had 3G/4G signal. I watched the clock for an exact fix. 2 minutes.
So either the AGPS isn't downloading and pre-caching information properly or there is a problem with triangulation to begin with... or both.
Some people have claimed that the default AGPS data servers are bonked and thus changing to another GPS server has yielded quicker response times. Others say the SIM has helped. Others have said their rom has helped (which may use different servers by default). I don't know. But anything is possible.
I do know that I was getting pretty quick locks when I first got the phone running stock. Perhaps it is another driver issue (Froyo vs GB). I don't think it is a hardware issue though and the locks, once locked, work pretty well and accurate. I'm leaning toward a software issue since there seems to be a few of them we are aware of... especially driver related.
BTW I'm using the SIM that came with the phone just for good measure.
Ok so let me clear a few things up here. I work in Tech Care/PDA Support and a new sim will not fix software slowness or lagging when switching programs. The only time I ever recommend a new sim is if there are drop calls, intermittent texting failures, data connection drops that are consistent, etc. This also isn't going to give you a faster data speed.
It doesnt hurt to make the switch, but that rep gave unrealistic expectations.
Related
Boy I'm gonna get hammered bad if my search failed to find an existing thread on this one (and yes I will moderate this thread if someone can point me to a relevant thread)...
Just exchanged my first Fuze at 27 days of use because I was experienceing the following issues:
1. Often times when changing bands (i.e. from G/E to 3G or back) it would completely drop the connection.
2. While on a call it wouldn't switch bands.
3. At least once every 36 - 48 hrs it would randomly soft reset.
4. It would lose the Data Connection and not be able to reconnect until I soft reset.
I tried several Radio Roms (Raphael 1.01.25.16, 1.02.25.28, 1..02.25.32 & Experia 1.06.25.29 & Blackstone 1.09.25.14) with the same results.
I used my own Cooked Rom, At&t Stock 1.95.502.5, & Da_G 1.9 w/MSVC again with the same results.
I've also run with & without HardSPL and both Security Locked & Security Unlocked all seems to have no effect on this issue.
So as I said I just exchanged it today. Now on the way back to my office the replacement did a random soft reset!
Has anyone else seen or experienced this issue?
I'm going to go out on a limb here. Have you replaced your SIM card since this issue has started.
Actually I didn't think to do that as my SIM was replaced just a few months ago when I acquired my last (4th) Tilt.
I'll stop at At&t Corp Store on the way home and get a new SIM....
kyphur said:
Actually I didn't think to do that as my SIM was replaced just a few months ago when I acquired my last (4th) Tilt.
I'll stop at At&t Corp Store on the way home and get a new SIM....
Click to expand...
Click to collapse
Actually there is a new sim card, with better band selection. The new sim card was released for the multiband switching issue known with PDA's. Your issue sounds like many I have seen in the field. Especially with the Fuze. This stand most true for people in the 3g/edge border that consistently switching back and forth.
Here is a pic of the sim, make sure they give you this one. not the old blue and white one.
Well, the local store didn't have the orange SIMs but they did have one newer than the one I was already using.
Don't know what the numbers mean but I noticed your pic has 71247D, 2024 just to the side of the SIM and mine has 71234G, 3022 there.
I'll just give it a few days and see if things are better. If now then I'll call customer service and insist they ship me an orange SIM.
kyphur said:
Well, the local store didn't have the orange SIMs but they did have one newer than the one I was already using.
Don't know what the numbers mean but I noticed your pic has 71247D, 2024 just to the side of the SIM and mine has 71234G, 3022 there.
I'll just give it a few days and see if things are better. If now then I'll call customer service and insist they ship me an orange SIM.
Click to expand...
Click to collapse
The 71234G 3022 one is the same one they shipped me when I got my Fuze (like 2 days after it came out).
I haven't even activated that one, instead I just stuck in my old Cingular branded SIM and it seems to be working alright.
I'll get dropped calls and stuff, but I don't think its related to the SIM.
I contacted AT&T when I got my Fuze and they said there's no real reason for me to swap SIMs and I could just keep that one as a backup, so that's what I've done.
kyphur said:
Well, the local store didn't have the orange SIMs but they did have one newer than the one I was already using.
Don't know what the numbers mean but I noticed your pic has 71247D, 2024 just to the side of the SIM and mine has 71234G, 3022 there.
I'll just give it a few days and see if things are better. If now then I'll call customer service and insist they ship me an orange SIM.
Click to expand...
Click to collapse
You should be ok with the one you have, now if you need the newer orange one and they want to charge you p.m. me and ill ship you one no charge. just let me know if the sim fixed the issue. Effectively you still the old sim.
71234 is the SKU for the old sim card.
71247 is the SKU for the new one.
mindfrost82 said:
The 71234G 3022 one is the same one they shipped me when I got my Fuze (like 2 days after it came out).
I haven't even activated that one, instead I just stuck in my old Cingular branded SIM and it seems to be working alright.
I'll get dropped calls and stuff, but I don't think its related to the SIM.
I contacted AT&T when I got my Fuze and they said there's no real reason for me to swap SIMs and I could just keep that one as a backup, so that's what I've done.
Click to expand...
Click to collapse
Does the cingular sim say 3G on it. If not use the AT&T sim.
There have been NUMEROUS network upgrades since the days of the cingular sim, and those sim's are not provisioned for the updates. So if you are getting numerous amounts of dropped calls then you need a new sim card
KD8DNS said:
Does the cingular sim say 3G on it. If not use the AT&T sim.
There have been NUMEROUS network upgrades since the days of the cingular sim, and those sim's are not provisioned for the updates. So if you are getting numerous amounts of dropped calls then you need a new sim card
Click to expand...
Click to collapse
This is great info, thanks! I've had some more dropped calls than usual lately and was thinking about flashing a new radio. I think I'll try the new SIM first!
kyphur said:
Boy I'm gonna get hammered bad if my search failed to find an existing thread on this one (and yes I will moderate this thread if someone can point me to a relevant thread)...
Just exchanged my first Fuze at 27 days of use because I was experienceing the following issues:
1. Often times when changing bands (i.e. from G/E to 3G or back) it would completely drop the connection.
2. While on a call it wouldn't switch bands.
3. At least once every 36 - 48 hrs it would randomly soft reset.
4. It would lose the Data Connection and not be able to reconnect until I soft reset.
I tried several Radio Roms (Raphael 1.01.25.16, 1.02.25.28, 1..02.25.32 & Experia 1.06.25.29 & Blackstone 1.09.25.14) with the same results.
I used my own Cooked Rom, At&t Stock 1.95.502.5, & Da_G 1.9 w/MSVC again with the same results.
I've also run with & without HardSPL and both Security Locked & Security Unlocked all seems to have no effect on this issue.
So as I said I just exchanged it today. Now on the way back to my office the replacement did a random soft reset!
Has anyone else seen or experienced this issue?
Click to expand...
Click to collapse
LMAO......
Even moderators don't use the "Search" anymore. What's next?
All joking aside, mine has been doing the same lately. I figured it was my crappy "cooking". Actually, it could be both. Was thinking of returning mine as well because of the random resets. Things that make you go hmmmmmm!
KD8DNS said:
Actually there is a new sim card, with better band selection. The new sim card was released for the multiband switching issue known with PDA's. Your issue sounds like many I have seen in the field. Especially with the Fuze. This stand most true for people in the 3g/edge border that consistently switching back and forth.
Here is a pic of the sim, make sure they give you this one. not the old blue and white one.
Click to expand...
Click to collapse
Where is my new sim card? I see how it is. Holding out on everyone huh?
P1Tater said:
Where is my new sim card? I see how it is. Holding out on everyone huh?
Click to expand...
Click to collapse
You stood me up the other night at the hotel, man I had the donkey's a webcam and a 55 gallon ok KY jelly, so go buy your own damn sim card.
Seriously, if you cant get a free one, hit me up and ill take care of ya sweety.
KD8DNS said:
Does the cingular sim say 3G on it. If not use the AT&T sim.
There have been NUMEROUS network upgrades since the days of the cingular sim, and those sim's are not provisioned for the updates. So if you are getting numerous amounts of dropped calls then you need a new sim card
Click to expand...
Click to collapse
I've been getting lots of dropped calls lately, no matter which radio I try!!!
I PMed you.
The Cingular SIM I have does say 3G in small print on the back, and the numbers on it are 64205G 3020
Same with me. Everynow and then the only way to get online is by a soft-reset. I notice it after I've left my phone idle for a while. I got my Fuze in November it came with a blue and white SIM with an orange 3g logo and ATT written in white.
alabij said:
Same with me. Everynow and then the only way to get online is by a soft-reset. I notice it after I've left my phone idle for a while. I got my Fuze in November it came with a blue and white SIM with an orange 3g logo and ATT written in white.
Click to expand...
Click to collapse
That's the one mine came with but I haven't been using it, I've been using a really old Cingular branded SIM.
I'm going to switch to the blue/white one though to see if it helps with my dropped calls. If not, I'm going to go to the store to see about the new orange one.
Okay I've still experienced all problems with the new blue one. I called CS and they have shipped me an Orange SIM.
kyphur said:
Okay I've still experienced all problems with the new blue one. I called CS and they have shipped me an Orange SIM.
Click to expand...
Click to collapse
Man, I really would have thought a sim swap would have fixed the issue. I can see one bad fuze, but two in a row doing the exact same thing. Thats a serious issue. Im really hoping that the new orange one fixes the issue. I, from a technical aspect can understand why this is happening and that is what this new SIM is supposed to correct. Lets hope!!
KD8DNS said:
Man, I really would have thought a sim swap would have fixed the issue. I can see one bad fuze, but two in a row doing the exact same thing. Thats a serious issue. Im really hoping that the new orange one fixes the issue. I, from a technical aspect can understand why this is happening and that is what this new SIM is supposed to correct. Lets hope!!
Click to expand...
Click to collapse
Going to get my orange SIM in about 30 minutes. I'll test and report back.
I just picked up a new SIM card (71247D) to replace my old Cingular 3g 8525 card, and as I was driving back from the AT&T store, my phone dropped a call 3 times! Do I have to wait a period of time before AT&T's network or the phone provisions itself for the card & services? If not, then the new card seems to be no better than my old one.
In addition, my 8525 dropped plenty of calls, while an old Blackberry, like the 8700g was flawless in phone quality in the same areas. I am in Phoenix in 1900 PCS.
dexjaz said:
I just picked up a new SIM card (71247D) to replace my old Cingular 3g 8525 card, and as I was driving back from the AT&T store, my phone dropped a call 3 times! Do I have to wait a period of time before AT&T's network or the phone provisions itself for the card & services? If not, then the new card seems to be no better than my old one.
In addition, my 8525 dropped plenty of calls, while an old Blackberry, like the 8700g was flawless in phone quality in the same areas. I am in Phoenix in 1900 PCS.
Click to expand...
Click to collapse
It can take up to an hour for all the data provisioning to be burnt to the sim. Usually right out the store just the phone side is active.
KD8DNS said:
It can take up to an hour for all the data provisioning to be burnt to the sim. Usually right out the store just the phone side is active.
Click to expand...
Click to collapse
OK, had my new sim card for a little over an hour. No dropped calls so far. I also don't know hwo or why but I have 2 more bars of 3G now. Before I never got above 2 bars of 3G. Now I have 3 bars minimum but mostly 4 bars. It's a little too early to find out about the random resets, but so far so good. Thanks for the heads up. Fingers crossed.
I've personally experienced the differences with SIM cards.
Having been with T-Mobile (since Voicestream) I've gone through tons of SIM cards throughout the years. For the heck of it every time I got a new phone I just swapped to the new SIM.*
Ok so let's talk present day. I've noticed that the SIM cards have been changing. The large gold surface area is now small etc...
* Recently (past few years) before all the smart phones started to pop up like crazy, I was using the same SIM card with several devices. I remember getting crappy data speeds at one point then I swapped out to a newer SIM and it was night and day.
Now it looks like the newest SIM's are marked with an, "activate by," date. I wonder if there are limits to how many times that SIM can connect to the network?
Anyhow, anyone with advanced knowledge about SIM's, your input would be greatly appreciated. I find it a pretty interesting topic due to my personal experience. There has to be something with the changes that do effect the data speeds for example.
Below are some pics...
"SO FOR THOSE WHO ARE HAVING CONNECTION ISSUES, COULD IT BE PERHAPS YOUR SIM?"
the reps at a store just told me to makr sure I used the new sim card they gave me because only their new ones allow for the 4g network
they have a diff design hatched in the gold
but u r correct in noticing the difference
sent from my G2X with no regrets
rich2thad said:
the reps at a store just told me to makr sure I used the new sim card they gave me because only their new ones allow for the 4g network
they have a diff design hatched in the gold
but u r correct in noticing the difference
sent from my G2X with no regrets
Click to expand...
Click to collapse
That's odd, I'm still using my sim from my old G1 and I hit 9018kbits when I did a speed test a couple of days ago.
Sent from my LG-P999 using XDA Premium App
rich2thad said:
the reps at a store just told me to makr sure I used the new sim card they gave me because only their new ones allow for the 4g network
they have a diff design hatched in the gold
but u r correct in noticing the difference
sent from my G2X with no regrets
Click to expand...
Click to collapse
Interesting as figured. Thanks for your input.
well in their defense , they said new sim card in respect to at some point in time they changed how thw sim cards were made and was concern if i had an old one seeing as I've been with then for years...
but
ugh I wish I got speeds like that northern cali speeds suck ...
in sacramento I get maybe 1mb if I'm lucky usually around 0.85mb/s
sent from my G2X with no regrets
I just switched sim cards one day ago. I switched to the one that came with the phone. I notice no difference at all. The old one had been in my vibrant for about 7 months. T mobile rep told me that the only difference in sims(size of gold area) is how many contacts they will hold. I do not believe that for a minute. I just sold my Nexus One and it would not recognize the sims with the smaller gold contact area. I have been told so much BS from CS and tech reps at tmobile that I rarely believe any thing they say at this point. I am getting a replacement phone which should arrive on Monday. I just hope that it is free of most of the issues that my present one has or what I have seen listed in these threads. I really really like this phone just hope either it is issue free or the issues are addressed by LG right away if not I will send back and cancel the order. This phone has potential to be THE Beast of the the Bunch!!!!
I just got a new sim card with smaller gold area for my N1 and it works fine.
Sent from my Nexus One using Tapatalk
davehasninjas said:
That's odd, I'm still using my sim from my old G1 and I hit 9018kbits when I did a speed test a couple of days ago.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
I'm also using one that I got with my G1 and am pulling down almost 6mb myself. The TMo rep stated that my SIM will work just fine, and it does. But if I notice slow speeds, I should just activate the new one and put that in.
Side note, anybody know how to activate it to your account without having to go through the completely clueless IVR? Perhaps through their website?
Fernanernie said:
Side note, anybody know how to activate it to your account without having to go through the completely clueless IVR? Perhaps through their website?
Click to expand...
Click to collapse
Closest I know of is doing a chat session with a rep through their web site. I have only swapped SIMs once when I switched to the Nexus One and had the 3G connection issues (didn't have them with the G1). Went smooth and had no problems.
I work at a retail store and the newest SIMs have a matte white finish to them and have the numbers "5.0.0.1" on the bottom. I don't know if it gets you faster speeds , but generally these ones fix most customers connection problems.
Sent from my LG-P999 using XDA Premium App
I'm having super nasty reboot issues, but I also have the SIM from my T-Mobile Wing still so I'm going to go swap it tomorrow and see if it at least helps.
I just chatted with T-Mobile customer rep online and she swap for me in 5 mins. Painless process.
Been curious lately myself. To Tmobiles reps surprise when I told them. (After they said I wouldnt have 3g or 4g) I told them I am still using my simcard from 2003.. from my Nokia 3650! I use it in my G1, I have used it in my HD2 with Android and Better windows rom for HSPA (4g) just fine..
Reps didnt really believe I am using that old of a sim card. I am however. Data speed seems fine to me. Wouldnt mind being proven wrong if a new sim style has faster speed.
I will believe the new sim cards have larger space for contacts tho.
The main reason I think there are new sim cards and they are being pushed, is due to sim cloning. Older sim cards could be cloned so you could put multiple numbers on 1 sim, or just clone it to prevent swapping. Newer sim cards however, cant really be cloned. So if you want my thoughts, its not about the data, its about the security.
That's a good observations.
Sent from my LG-P999 using xda premium
rich2thad said:
well in their defense , they said new sim card in respect to at some point in time they changed how thw sim cards were made and was concern if i had an old one seeing as I've been with then for years...
but
ugh I wish I got speeds like that northern cali speeds suck ...
in sacramento I get maybe 1mb if I'm lucky usually around 0.85mb/s
sent from my G2X with no regrets
Click to expand...
Click to collapse
I am in Northern Ca too, and I am getting between 2.5-4M down, and 1.1-3 Up
As far as how GSM works i know the carriers network information is on the sim card not the phone. Hence why you can swap GSM carriers on your phone at any time. The sim card carries the prl which instructs the phone what towers to use. So getting a new sim card once or twice a year would seem like a good idea.
This is my guessamation lol
Sent from my LG-P999 using xda premium
Older SIM cards, unlike the newer ones, have an activation limit (usually ~90,000 or so). Once this limit is reached, the SIM card will not connect to the network anymore. The 'activation' event occurs each time your modem connects to a new cell radio on the towers. This wasn't a large issue with GSM/EDGE because they had a larger cell radius and your phone would use data less. With HSPA(+), your phone can make hundreds of connections in a day, sometimes thousands.
JaiaV said:
Older SIM cards, unlike the newer ones, have an activation limit (usually ~90,000 or so). Once this limit is reached, the SIM card will not connect to the network anymore. The 'activation' event occurs each time your modem connects to a new cell radio on the towers. This wasn't a large issue with GSM/EDGE because they had a larger cell radius and your phone would use data less. With HSPA(+), your phone can make hundreds of connections in a day, sometimes thousands.
Click to expand...
Click to collapse
Never seen or heard this one before. I mean using it since 2003 to now. I would be sure over my time and travel I wouldve connected that much and more.
First off - there is supposedly a problem for Wifi calling and the G2X and the TM9177 sim card,
many seem to find that switching to an older TM9073 (or TM9035) SIM card fixes the wifi calling problem.
see: http://support.t-mobile.com/thread/10103?tstart=0
see: http://support.t-mobile.com/message/68263
I had the older TM9073 which worked great for 2g/3g/HSPA+/wifi calling- but it died on me while traveling for work, and I was fortunately able to stop by a T-mobile store, and they gave me a new SIM --- the TM9177 --- which works fine for 2g/3g/HSPA+... but wifi calling is a mixed bag, it works on some ROMS, but not otthers.. whereas before the TM9073 works for all ROMs.
arvonn said:
First off - there is supposedly a problem for Wifi calling and the G2X and the TM9177 sim card,
many seem to find that switching to an older TM9073 (or TM9035) SIM card fixes the wifi calling problem.
see: http://support.t-mobile.com/thread/10103?tstart=0
see: http://support.t-mobile.com/message/68263
I had the older TM9073 which worked great for 2g/3g/HSPA+/wifi calling- but it died on me while traveling for work, and I was fortunately able to stop by a T-mobile store, and they gave me a new SIM --- the TM9177 --- which works fine for 2g/3g/HSPA+... but wifi calling is a mixed bag, it works on some ROMS, but not otthers.. whereas before the TM9073 works for all ROMs.
Click to expand...
Click to collapse
+ 1 my new SIM didn't like wifi calling at all... but switched to the TM9073 and never had a problem since on any rom.
Sent from my HellfireKindle using Tapatalk 2
My husband finally let me root and rom his S3 (I have a Gnex). Unlocking the bootloader and rooting (using Odin) went well. When I installed SlimBean+GApps, however, we started having an issue. He kept losing 3 & 4G signal. We didn't know about the roaming issue, so I had not backed up the IMEI. I flashed Clean Rom, and the issue is partially fixed.
The phone's signal is fine now, 3-4 bars 4G most of the time. The trouble is, we can't dial out to any numbers, and any calls to the phone go straight to voicemail. We've pulled the sim card and let it sit for a bit, but that didn't help. Dialing *228 (as Verizon tech support had him do about 4,583 times) just brings up a message about the phone being activated by the sim card, and roaming capabilities being updated. All tech support had to say was that Google Voice was probably the problem, even though we've both had it for ages with zero issues. :/
Any ideas? I don't really want to unroot and take it in to the Verizon store, but I will if there is no alternative.
EDIT: Just discovered that 4G is only working when "Preferred network mode" is set to Global, rather than LTE/CDMA.
*228 is for 3g phones only, it does absolutely nothing for LTE sim phones. Here's your solution btw.
I knew it! I kept telling them I didn't think that was supposed to do anything when I have a sim card. Crazy first string tech support. They also didn't know my battery was removable.
Will try the things listed in that link, thanks.
Falconfree said:
I knew it! I kept telling them I didn't think that was supposed to do anything when I have a sim card. Crazy first string tech support. They also didn't know my battery was removable.
Will try the things listed in that link, thanks.
Click to expand...
Click to collapse
Haha Verizon lost credibility with me when I rented their global phone for travel last summer and when I got back to the US the instructions to get my GSIII working began with dialing *228. There wasn't even a warning about it being unnecessary for LTE sim phones.
Good luck and let me know how that goes.
I seem unable to get LTE on my D850 since I installed CM12.1 and was wondering if this is common for this ROM. I installed the nightly, so I assume its obviously going to be a bit buggy, but to not have LTE working seems strange.
I checked my APN and I tried both ATT LTE and ATT Phone. The ATT LTE gives me a status bar with an exclamation point and never establishes a data connection and ATT Phone gives me HSPA connectivity. At one time, I waited a few hours and it eventually established LTE but that was an uncommon occurrence and its never been repeated since.
With other ROMs I have not seen this issue replicated. I tested on Cyanide L, Euphoria, and the Stock LG ROM and everything worked fine. Any suggestions?
Hey there,
I'm running CyanideL myself, love this ROM.
Which nightly version are you using?
Have you checked that Mobile Networks --> Preferred network type.... is set to LTE?
Have you tried toggling to 3G, getting a connection, then moving back to LTE?
I also have this problem. Has a solution been found?
I just ditched the stock ROM and installed CM12.1 a few days ago. Now LTE has disappeared. I had it, now can't get it. I'm not able to select LTE in the settings→Mobile networks→Preferred network type menu, nor can I select any option that includes LTE in the test menu (*#*#4636#*#*). It's probably some stupid user error, but whatever it is has been eluding me for a day of messing with it.
Presently running cm-12.1-20150804-NIGHTLY-d850.
wseverin said:
I also have this problem. Has a solution been found?
I just ditched the stock ROM and installed CM12.1 a few days ago. Now LTE has disappeared. I had it, now can't get it. I'm not able to select LTE in the settings→Mobile networks→Preferred network type menu, nor can I select any option that includes LTE in the test menu (*#*#4636#*#*). It's probably some stupid user error, but whatever it is has been eluding me for a day of messing with it.
Presently running cm-12.1-20150804-NIGHTLY-d850.
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Interesting...
Have you tried restoring your stock ROM and seeing if it will connect? How about a SIM card pull?
Have you tried restoring your stock ROM and seeing if it will connect? How about a SIM card pull?
Click to expand...
Click to collapse
Thanks for the reply. I have not tried returning to the stock ROM. I just got all my apps reinstalled and data restored, widgets installed, screens set up, etc., so I'm not too keen on doing all that again so soon.
I have tried a chicken SIM card pull. I was somewhat fearful of doing a pull "hot" as is usually suggested. I powered down, removed the SIM card, and restarted. After restart, I was able to select LTE in the settings→Mobile networks→Preferred network type menu, and the test menu confirmed that LTE/GSM auto was the preferred network type.
I then powered down, re-installed the SIM, and restarted. After restart the preferred network type had been reset to 3G and I was (am) unable to select LTE.
My conclusion is that this is something to do with the Net10 SIM I'm using. I've ordered a new SIM from Net10. The Net10 rep says a new SIM may fix things. One is on it's way and should be here in a few days. I'll post the result.
[SOLVED]
My new "LTE capable" Net10 SIM arrived today. I had Net10 customer service transfer my service to the new SIM. Now I have LTE; I'm able to select LTE in the Settings→Mobile_Networks→Preferred_Network_Type menu, LTE appears in the CM12.1 status bar, and I'm able to make a solid LTE connection.
I will here piece together everything I've learned from my own experience, Net10 customer support, and internet searching. My conclusion is that there are TWO compounding problems for Tracfone/Net10/StraightTalk users. One is techhnical and the other is marketing.
The technical issue is that all Net10 (also Tracfone and Straight Talk) AT&T SIMs sold up to a couple of months ago don't work with LTE on the AT&T network. That's most of the AT&T SIMs from these companies out there in the world today. This is not widely known – in fact, most of the Net10/TF/ST customer service reps are not aware of it. It's not something that Tracfone and its subsidiaries want known because it would cost them a bundle replacing SIM cards for unhappy customers. If you have a Net10/TF/ST SIM that's more than a few months old, you have to call Net10/TF/ST and buy another new one that's compatible with AT&T LTE if you want LTE service.
So, why don't more Net10/TF/ST AT&T users raise a fuss and demand LTE capable SIMs? That brings us to the marketing issue.
AT&T lies. So do Tracfone and its subsidiaries. AT&T markets its HSPA+ 3G service as 4G when it's not. In fact, the AT&T stock ROMs that most people are using lie. The stock ROMs display 4G or sometimes 4GLTE (depending on ROM version) in the status bar when in fact it's a HSPA+ connection; not 4G let alone LTE. So users cruise along using their old SIM cards happily thinking they have 4G or LTE connections when in fact they do not; and they're none the wiser. It's only more sophisticated users who flash a 3rd party ROM, one that doesn't lie, who figure it out.
(solution cross posted to similar thread at http://forum.cyanogenmod.org/topic/113404-cant-select-preferred-network-type-lte/)
will be on phone with AT&T in the morning or via chat with them. I have no access to my mobile data. no explanation, just stopped working. went into my settings for both SIM cards as I have data on both actually, but SIM 1 is the primary one and designated one. Switching settings made no difference. Had it look for network automatically says it's joined already but it's not. no connection, no internet, no Google now, email, nothing. confirmed with AT&T that my data plan is not messed up and still on my account. Was driving and it was end of night so rebooted phone, did not resolve, going to call tomorrow. (As if I have the time but I missed messages I needed to deal with on my break that came in personal email that can't be accessed at work). any suggestions with APN settings I might be missing or something? This is random and weird. Unless somehow data has an outage but you'd think the rep would have told me that. But this needs to be resolved! Don't know if it's AT&T or a phone setting.Was working fine until this morning! Love the phone! anyone? BTW: I just logged on to my account and have an idea: My SIM 1 is from my Note 3 but my account is reflecting that my device is now showing as unknown, so I wonder if this is what is going on. hmm. I'm still getting phone and text messages though. I guess I'm just going to register my SIM 1 now over too as well. maybe that's the issue. my SIM 2 is fully registered to the Pure XL. I guess I'm going online chat tomorrow again. Also, 4G is not showing up now as an available option under network choice either. So I wonder then if it's an outage issue but it's almost midnight here. Will have to chat tomorrow at work somehow with tech support. It's not the issue though with the SIM card from the Note 3 being the cause because SIM 2 is registered under the Pure XL and has a separate data plan, and that one is not working either when I try to temporarily make SIM 2 the data SIM slot. So it must be an AT&T issue. Will have to wait until the morning.
Sent from my PURE XL using Tapatalk
Well, I have learned it is a twofold issue, but importantly, all CARRIER RELATED, not phone related thank goodness. Phone is perfect
1. AT&T did a roving sweep and discovered that my IMEI on SIM 1 was no longer matching, so it turns out that my using the Note 3 SIM was in fact, an issue. I have since had the SIM re-provisioned with the IMEI for SIM 1 now on the Pure XL.
2. However...it turns out that AT&T in my area is in fact having major data network outage problems and that explains why I was unable to log on yesterday even with my properly provisioned SIM 2. And the network is in fact, STILL OUT. So I am still unable to access mobile data and it has NOTHING to do with the phone. It's AT&T all the way. Right now-the network is down. Okay-fine-that happens-they'll fix it. If you call 611 there's an alert saying that. I know stuff happens. That explains why I was getting the weird readouts yesterday that were only showing 2G and 3G on the network. (and I still wasn't getting any connection to data anyway).
So that's what the issue is. The network has been down though more than a day which is ridiculous. They really need to fix that or pro-rate that on our bills then! I'm unable to access personal email from work and rely on my phone and this is a long stretch of time to be offline so they really need to get on the stick and fix this!
babsk said:
Well, I have learned it is a twofold issue, but importantly, all CARRIER RELATED, not phone related thank goodness. Phone is perfect
1. AT&T did a roving sweep and discovered that my IMEI on SIM 1 was no longer matching, so it turns out that my using the Note 3 SIM was in fact, an issue. I have since had the SIM re-provisioned with the IMEI for SIM 1 now on the Pure XL.
2. However...it turns out that AT&T in my area is in fact having major data network outage problems and that explains why I was unable to log on yesterday even with my properly provisioned SIM 2. And the network is in fact, STILL OUT. So I am still unable to access mobile data and it has NOTHING to do with the phone. It's AT&T all the way. Right now-the network is down. Okay-fine-that happens-they'll fix it. If you call 611 there's an alert saying that. I know stuff happens. That explains why I was getting the weird readouts yesterday that were only showing 2G and 3G on the network. (and I still wasn't getting any connection to data anyway).
So that's what the issue is. The network has been down though more than a day which is ridiculous. They really need to fix that or pro-rate that on our bills then! I'm unable to access personal email from work and rely on my phone and this is a long stretch of time to be offline so they really need to get on the stick and fix this!
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Fortunately the network is up again by 12 noon. Getting LTE just fine on newly re provisioned SIM 1 card.
Sent from my PURE XL using Tapatalk