Dust underneath the screen - manufacturing defect - HTC Sensation

As per title really...has anyone else experienced dust getting underneath the touchscreen?
on one of the rare days of sunshine last week I noticed a small amount of dust under the screen. It's going back to vodafone for "repair"
Not a good sign on a two week old device!
Sent from my HTC Sensation Z710e using XDA App

Are you saying that originally your Sensation had no dust under the screen and dust developed there over time?
Someone was showing how the case design causes link to get in other areas, but I wonder if this also is the cause of dust getting under the screen???

And there's another thread about this same issue.
This is very depressing.
I've really hit a point where I'm wondering if this is the right device for me .
Edit October 25, 2011: I've had a Sensation for 3 months now and have not had any issues. The vast majority of Sensation owners don't have this issue.

Darnell_Chat_TN said:
And there's another thread about this same issue.
This is very depressing.
I've really hit a point where I'm wondering if this is the right device for me .
Click to expand...
Click to collapse
This is how it goes in the beginning, unfortunately. Remember, this is a small percentage of actual Sensation phones we're hearing about here. Then again, I'm coming from the G2X...talk about issues.
I bought the Nexus One at launch, and had many issues. However, it turned out being the best phone I ever owned.

Sorry for creating another post.... Been on this board every day for weeks looking for root info and clearly missed it. :-(
Yes by the way... I mean no dust when I got it and now dust!
I still love it though... Just annoying that going to be without it for a week. Back to my leedroid gb desire... I'm glad I hadn't ebay ed it yet!
Sent from my HTC Sensation Z710e using XDA App

Could anyone who is using Sensation longer than two weeks confirm that not all these devices are affected by this? I've seen a lot of posts about it, and I am concerned if only some of them are affected or just few unlucky pieces...
I was looking forward to get this phone since they did not announce it on Barcelona, I knew HTC has something they didnt want us to see, few weeks later my wish came true, now its finaly here, and I am struggling if I should buy it or not... the WIFI problem doesnt look that serious to me, and seems like I could live with it(I am barelly using BT, and WIFI only at home, where the signal is better than good)...
Please, is here someone who doesnt have this problem after few weeks of usage? Still, if all the phones are affected, what would be the matter of getting it exchanged/fixed after two weeks, if I'll get the same phone again with the same issue, and two weeks later I will have to get that fixed again...

I too would like to hear from people who have *not* had dust issues and happen to keep their phone in their pocket or someplace where dust can get in. I'm looking at getting this phone today, and this is the first I've heard about dust. Had dust in my HTC Hero back when I had that phone, drove me nuts. Actually used to take it apart about once a month to do a thorough cleaning, and I kinda thought that after that phone, I wouldn't have to deal with that kind of issue anymore.

I havent had any dust underneith my screen but I do have a gel cover on that sort of seals any areas where dust can get in.
Sent from my HTC Sensation Z710e using XDA App

Using mine since 27/05. It spends half of the time in the pocket, the back cover was taken off a few times as well. There's dust all around the screen where it meets the cover but none underneath the actual touchscreen.
Quite bad idea for a back cover IMHO but no dust issues so far. Standard issue Vodafone IRL Sensation

mndgz said:
Using mine since 27/05. It spends half of the time in the pocket, the back cover was taken off a few times as well. There's dust all around the screen where it meets the cover but none underneath the actual touchscreen.
Quite bad idea for a back cover IMHO but no dust issues so far. Standard issue Vodafone IRL Sensation
Click to expand...
Click to collapse
Long as it's not getting under the touchscreen it's not "too" big of a deal... The screen should be fused tightly enough that none every should get under there, theoretically speaking...

Profondo_Rosso said:
This is how it goes in the beginning, unfortunately. Remember, this is a small percentage of actual Sensation phones we're hearing about here. Then again, I'm coming from the G2X...talk about issues.
I bought the Nexus One at launch, and had many issues. However, it turned out being the best phone I ever owned.
Click to expand...
Click to collapse
just look at the hd2 when it first came out ....crap , then xda gets ahold of it and presto the best phone ive ever had

tigerz0202 said:
just look at the hd2 when it first came out ....crap , then xda gets ahold of it and presto the best phone ive ever had
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Click to collapse
My HD2 was fine before I even loaded a custom ROM on it. I was stock the first 30 days with no complaints.
But XDA can mostly address software, not hardware issues. No custom ROM can kick dust from under the screen .

Darnell_Chat_TN said:
My HD2 was fine before I even loaded a custom ROM on it. I was stock the first 30 days with no complaints.
But XDA can mostly address software, not hardware issues. No custom ROM can kick dust from under the screen .
Click to expand...
Click to collapse
mine was fine to a certain extent , but sense was new and had some issues , but xda made the hd2 is an awesome device ,its really hard for me to leave it as my daily driver but i just want the hardware upgraes the sensation has ,thats all there really is to it for me , honestly the roms on the hd2 blow away most stock phones i play with

Darnell_Chat_TN said:
But XDA can mostly address software, not hardware issues. No custom ROM can kick dust from under the screen .
Click to expand...
Click to collapse
What a shame... Devs, do something!!![J/K]

just got my first dust spec after a day lool. Phones going back
Sent from my HTC Sensation 4G using XDA App

lightforce said:
just got my first dust spec after a day lool. Phones going back
Sent from my HTC Sensation 4G using XDA App
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Click to collapse
Crap... Keep us updated plx, if you get replacement, or fixed the one you have and if this happens again... I cant believe that HTC did that crucial mistake again and all phones would be affected...

Zheiko said:
Crap... Keep us updated plx, if you get replacement, or fixed the one you have and if this happens again... I cant believe that HTC did that crucial mistake again and all phones would be affected...
Click to expand...
Click to collapse
So I go to the Tmobile store and asked how they work with Dust under the screen. He said if its a widespread problem that a ton of people are having theyll replace them. But he said if no one reports it then they might not replace them.
I got two specs under my screen now. All the walmarts are sold out, and I only have 14 days to return. Im stumped on what to do.

lightforce said:
So I go to the Tmobile store and asked how they work with Dust under the screen. He said if its a widespread problem that a ton of people are having theyll replace them. But he said if no one reports it then they might not replace them.
I got two specs under my screen now. All the walmarts are sold out, and I only have 14 days to return. Im stumped on what to do.
Click to expand...
Click to collapse
Regarding the T-Mobile store. What the heck does the rest of the Sensation owning public have to do with YOUR Sensation having a defect? Even if 1 is defective it should be replaced. It should not require a fixed percentage.
Personally, I'd return for full refund before the return period runs out, but that's just me...
If it ALREADY has 2 specs under the screen. What do you think it will have 30 days from now, 1 year from now? That's a rhetorical question.

Darnell_Chat_TN said:
Regarding the T-Mobile store. What the heck does the rest of the Sensation owning public have to do with YOUR Sensation having a defect? Even if 1 is defective it should be replaced. It should not require a fixed percentage.
Personally, I'd return for full refund before the return period runs out, but that's just me...
If it ALREADY has 2 specs under the screen. What do you think it will have 30 days from now, 1 year from now? That's a rhetorical question.
Click to expand...
Click to collapse
Yea what I meant was I want another one but they are all sold out lol. I wouldn't mind if tmobiles gonna replace it anyways keep it until the dust is unbearable.
But ur right I might just return at walmart and wait for another shipment.

reminds me of what was going on when i got my nexus one.. i was able to escape that issue then and i hope to escape it now

Related

Third G2X on the way

I have had my first g2x for a little over a week. I really liked the phone, but the screen bleed on the first one was pretty bad. If it was just a little bit of bleed I could of dealt with it. I had flashed over to bionix, and with the black status bar the bleed was horrid. It was hard to make out the status bar sometimes because they bleed was so bad. The phone did not have any random reboots that everyone else seems to have. I wish I could of kept it. I ended up calling t mobile and they shipped a new one.
Today I received my new replacement in the mail. It was a brand new phone. I opened up the box and installed the battery and went for initial boot. The first thing that I noticed was it had a cluster of dead pixels at the top of the screen. If it was one I might be able to deal with it. Although for having a new premium phone I don't necessarily expect it to be perfect, but this was unacceptable. Well then the phone booted and went to the little android that I needed to tap enter. I tapped him, then the phone had a bunch of forced closes and rebooted. I rebooted it and same thing happened 2 more times. By this time I had had enough. I called up t mobile to get another replacement.
They guy that I was talking too asked me since this was going to be my third one why didn't I wait for the htc sensation. I told him the reason I didn't want it was because it was too big, but the main thing is because of the locked boot loader. I asked if they had an actual date for release, but he did not have one. He said he has seen leaked documents on blogs giving a date. But we have all seen the same thing. I also sold my vibrant so I don't have another phone right now. I really like the g2x and want to keep it. I also like the idea of the tegra 2. I am a big fan of nvidia, and their support has always been top notch. I hope I get a good third phone, because I really want to keep the g2x.
On a side note, I re-upped my contract to get this phone at the upgrade price. I was told today that to get new phone and not a refurb I had to extend my contract so that the 2 years started from today. Not that 2 weeks of extension was that big of deal but to me that's kind of ridiculous. It's not my fault I received faulty phones, why should I have to re up my contract. I know its only 2 weeks, but that is just a stupid policy. Or maybe it was just the guy I was talking too. I am just tired of these big company's taking advantage of the little guy for things that are not even our fault. I should not have to re-sign my contract because of faulty equipment. I was half tempted to just return the phone right there and tell them to cancel my contract. Not that 2 weeks will kill me, but for the principal of the fact. Has that happened to anyone else that had to return their faulty g2s's?
Another sob story about this phone. This is bad. Why was this device released if it is such a pile. Where is and what happened to LG quality control????
Sent from my HTC Vision using XDA App
I went to tmobile website and this phone has so many good reviews. I don't understand because this is also my 3rd one, and I'm about to return it too. If not for light bleeding, then it is for all the rebooting and freezing for no reason. Could it be because all of my phones are shipped from the warehouse in KY...where are the good ones come from? Any idea?
Sent from my LG-P999 using XDA App
The manufacture date of my phone is only 5/9/2011 so its was not even made 2 weeks ago. It makes me think it cant be a warehouse thing because the phone only being manufactured 10 days ago could not of had that much time to sit on the shelf. I am actually surprised that it can make it from the factory in Korea to my doorstep in 10 days.
bobthq said:
I went to tmobile website and this phone has so many good reviews. I don't understand because this is also my 3rd one, and I'm about to return it too. If not for light bleeding, then it is for all the rebooting and freezing for no reason. Could it be because all of my phones are shipped from the warehouse in KY...where are the good ones come from? Any idea?
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Hi,
Mine shipped from KY and its great, production date 4/26. Screen bleed is very very minimal at the top and really isnt very noticeable unless you read these threads and look for it. I had one reboot but that was because I got the phone stuck when trying to stream music directly from the browser and it went a bit bazerk. But other than that this is a GREAT phone. My friend and his wife got one(from radio shack) with no problems whatsoever and so I would guess there is a bad batch around or something.
In regards to the good reviews about the g2x on Tmobile's site, I posted a negative one and it was removed after the first day. I think they clear out the bad comments.
My 3rd was a refurbished..and I've never owned one past 14 days. And I got in from a Rep.
Still after never getting a NEWphone that worked they tried to send me a refurbished phone.
That just really hit me in a bad way.
Unfortunately from the sound of customers who came to tmo from other carriers tmo is better.
That sucks.
I'm going to the sensation. The Rep did not deny the sensation would be here in a few weeks.
Just said they can't confirm until an official date is given.
My g1 was the best phone I swear.
I'm learning to trust HTC for a well made and tested phone.
Sent from my LG-P999 using XDA Premium App
mr.orange303 said:
I'm learning to trust HTC for a well made and tested phone.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
Except for battery life. Htc phones and battery life just plain suck and get nowhere near what they claim
Sent from my HTC Vision using XDA App
tackleberry said:
Except for battery life. Htc phones and battery life just plain suck and get nowhere near what they claim
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Yeah my g1 was a twice a day charger.
Sent from my LG-P999 using XDA Premium App
mr.orange303 said:
Yeah my g1 was a twice a day charger.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
somehow i got a whole "work day" out of my G1....which was from 3am to 3pm. granted i would be in the 15% range at the end of the work day but it did last most work days all day. slower work days like mid week i would carry my car charger just incase, but on weekends when it was busy i would actually be at 30% area of remaining battery at end of same hours due to less use. the G1 was a decent slab of hardware. i sold it to my friend that just moved on to a G2 2 months ago, and said it still worked perfect. I got the G1 about 2 weeks after its retail release.

REPAIR centre delay? UPDATE: device is lost|NEW UNBRANDED REPLACEMENT. ARRIVED!

HTC took my Vodafone branded Sensation to repair it as i had bought it over ebay and cell reception wasn't as good as other sensations.
Whoop de doo UPS came and collected my phone on Tuesday 21st June and HTC received it on Wednesday 22nd June at 10AM. They told me it will take 7 working days to repair.
10 working days later (14 days later) they still havent fixed it and have no updates for me.
Anything i can do?
UPDATE: 13 Working days since it has been in repair. I have escalated this 3 times and checked with them everyday.
I get a call from the Supervisor they Repair Center have lost my Flagship Device.
They have no Sensations in stock. so they are offering me an alternative device (obviously all cheaper than the Sensation)
Now they are looking into trying to issue a replacement Sensation from HTC. very annoyed
Update: Rang up the HTC Care Team today. Because they lost my Vodafone branded device. They have decided to send me a brand new unopened unbranded Sensation. which i would receive in 3 working days also
http://www.htcaccessorystore.com/uk/p_htc_item.aspx?i=185326
a free Bluetooth headset as compensation.
well glad that should be sorted, and will update when i receive it
Update 13/07/11: New device has arrvied from HTC. unbranded and sim free, and this one has a more noticably flat screen than the previous devices.
ikhzter said:
HTC took my Sensation to repair it as i had bought it voer ebay and cell reception wasnt as good as other sensations.
Whoop de doo UPS came and collected my phone on Tuesday 21st June and HTC received it on Wednesday 22nd June at 10AM. They told me it will take 7 working days to repair.
8 working days later (12 days later) they still havent fixed it and have no updates for me.
Anything i can do?
Click to expand...
Click to collapse
Pretty sure nobody here can help? Not sure what this thread is for? You should simply contact HTC.
I think this thread should be closed....no disrespect.
tried that lol, they said we will investigate, thats all, and thats your personal opinion. its a forum here to discuss the device or problems.
You can do more. Writing in to head office helps.
Another story of HTC hell : http://www.stewart-nash.co.uk/2010/...my-customer-service-nightmare/comment-page-2/
They said 7 working days and 8 have passed. Little impatient maybe?
Yeah I'm kinda with The_Worst, just be patient bro.
today is the 9th working day, (13 days) since its gone, no phone at the moment and they stil said they wil get back to me in 2 days time!
im running out of patience
Call them, then call them again...until they tell you something that you can hold for
i have always called them again and again and now i have an update
UPDATE: 13 Working days since it has been in repair. I have escalated this 3 times and checked with them everyday.
I get a call from the Supervisor they Repair Center have lost my Flagship Device.
They have no Sensations in stock. so they are offering me an alternative device (obviously all cheaper than the Sensation)
Now they are looking into trying to issue a replacement Sensation from HTC. very annoyed
You have every right to be pissed. I would hope they will send you a brand new device for your trouble.
ikhzter said:
i have always called them again and again and now i have an update
UPDATE: 13 Working days since it has been in repair. I have escalated this 3 times and checked with them everyday.
I get a call from the Supervisor they Repair Center have lost my Flagship Device.
They have no Sensations in stock. so they are offering me an alternative device (obviously all cheaper than the Sensation)
Now they are looking into trying to issue a replacement Sensation from HTC. very annoyed
Click to expand...
Click to collapse
I hope you get a new one from HTC.
a new Sensation, not an alternative. that's arse mang.
heck, for your trouble they should throw in a couple of accessories. tell them you want that over priced official car dock.
Hoggles said:
Pretty sure nobody here can help? Not sure what this thread is for? You should simply contact HTC.
I think this thread should be closed....no disrespect.
Click to expand...
Click to collapse
I've never seen more forum police/wanna b mods in one forum than here. Keep your panties on boys.
'to the op. tmo did a similar thing with me. Tell you now, be patient and you'll get your sensation. Reason why you need to be patient is if they are out of stock, not much of anything you or they can do to speed it up. tmo lost my sgs n they were out of stock, I had to wait 3 weeks.
mykoe817 said:
I've never seen more forum police/wanna b mods in one forum than here. Keep your panties on boys.
'to the op. tmo did a similar thing with me. Tell you now, be patient and you'll get your sensation. Reason why you need to be patient is if they are out of stock, not much of anything you or they can do to speed it up. tmo lost my sgs n they were out of stock, I had to wait 3 weeks.
Click to expand...
Click to collapse
I know i think they will know how it feels when it happens to their Devices
I understand the need to be patient. I spoke to a Supervisor and he has escalated a request for HTC to send out a new device not the repair center. as its not the network provider (e.g. Tmo) who took my device. it was HTC themselves.
They have mentioned they will be sending a new Sensation. Brand new and i did ask for a free accessory such as the car kit upgrade or the DLNA wireless box.
just have to wait and see. but yeh at the moment my Desire HD has gone for repair as i broke it. the sensation went for repair under warranty for faulty WIFI. im currently using a blackberry where The LCD is cracked and the bottom half is just a white blank screen. so im not the happiest and can only use the phone for answering calls really
Shay D. Life said:
You have every right to be pissed. I would hope they will send you a brand new device for your trouble.
Click to expand...
Click to collapse
Rang up the HTC Care Team today. Because they lost my Vodafone branded device. They have decided to send me a brand new unopened unbranded and unused Sensation. those were her words
which i would receive in 3 working days from their biggest distributer in the UK
also i will get
http://www.htcaccessorystore.com/uk/p_htc_item.aspx?i=185326
a free Bluetooth headset as compensation.
well glad that should be sorted, and will update when i receive it
plus i will get a letter confirming everything that happened, so i will have a fresh 2 year warranty from the day i receive the device, and it is proof of ownership (not purchase as its a replacement) for insurance purposes
Hoggles said:
Pretty sure nobody here can help? Not sure what this thread is for? You should simply contact HTC.
I think this thread should be closed....no disrespect.
Click to expand...
Click to collapse
Are you friggin serious? Well i'm glad the mod that posted after you didnt feel the same as you... I mean where do you get off asking for someones thread, a perfectly fine thread, to be closed? Why? I cant figure it out. I sure am glad you are NOT an actual mod, we'd be losing threads left and right.
OP that sucks. TMobile offers loaner phones when they have to send one out for warranty repair, does your carrier not do that? Good luck, let us know if you got the flat glass
nugzo said:
Are you friggin serious? Well i'm glad the mod that posted after you didnt feel the same as you... I mean where do you get off asking for someones thread, a perfectly fine thread, to be closed? Why? I cant figure it out. I sure am glad you are NOT an actual mod, we'd be losing threads left and right.
OP that sucks. TMobile offers loaner phones when they have to send one out for warranty repair, does your carrier not do that? Good luck, let us know if you got the flat glass
Click to expand...
Click to collapse
definitely, no im on a sim only tariff, dont get phones on contract, always just buy them, but its nice that htc are replacing my branded handset for a new unbranded one, also a free bluetooth headset to go with it
still got all the accessories from my previous handset, headset, charger, 8gb memory card, also getting the new one boxed, so spares
mykoe817 said:
I've never seen more forum police/wanna b mods in one forum than here. Keep your panties on boys.
'to the op. tmo did a similar thing with me. Tell you now, be patient and you'll get your sensation. Reason why you need to be patient is if they are out of stock, not much of anything you or they can do to speed it up. tmo lost my sgs n they were out of stock, I had to wait 3 weeks.
Click to expand...
Click to collapse
daman215 actually made a thread about people policing xda all the time asking mods to close threads they dont like and guest what the mods closed his thread
nugzo said:
Are you friggin serious? Well i'm glad the mod that posted after you didnt feel the same as you... I mean where do you get off asking for someones thread, a perfectly fine thread, to be closed? Why? I cant figure it out. I sure am glad you are NOT an actual mod, we'd be losing threads left and right.
OP that sucks. TMobile offers loaner phones when they have to send one out for warranty repair, does your carrier not do that? Good luck, let us know if you got the flat glass
Click to expand...
Click to collapse
Update 13/07/11: New device has arrvied from HTC. unbranded and sim free, and this one has a more noticably flat screen than the previous devices.
yep definitely it feels flat but looks a little curved. much better i think.
Can you elaborate on the flatness of the screen? The screens on these are flat with curved edges. Is that what you mean? The sensation screen isn't entirely curved like the Nexus S.
Paging Dr B said:
Can you elaborate on the flatness of the screen? The screens on these are flat with curved edges. Is that what you mean? The sensation screen isn't entirely curved like the Nexus S.
Click to expand...
Click to collapse
With my sensation HTC lost. when u get to the edge of the screen on either side you could feel the curve. it was substantially curved. now with the new unbranded device, i can hardly feel the curve on the edge, it feels flat. like just one straight glss, but looking at it, you can see a slight curve on thescreen, only very slight, not as much as the earlier sensations.

G2x with Wear and Tear Plus 200 Dollars for HTC Sensation Good Deal?

Ok, so I have a G2x right now with some wear and tear (scratched and knicked up corners from dropping several times). Do you guys think that trading the G2x plus 200 bucks is a good deal for a brand new in-box factory sealed Sensation? I am just fed up with the G2x and the overheating and freezing and the frequent battery pulls I have to do on it. I just need a dependable reliable phone and the G2x has yet to fill that need. I've tried several ROMs and the phone still has issues even with the new GB update. What do you guys think of this deal? I don't want to get ripped off. Let me know, thanks.
Not a very good deal, what if the phone isn't legit for one. And you have thar many issues still with the phone you should be able to go to tmobile and get a deal from them for the sensation. I wouldn't do that deal at all, unless I was giving you the sensation lol.
Sent from my LG-P999 using XDA Premium App
I tried getting something through t-mobile but i used my upgrade in april for the g2x so they told me all they could do was swap for another g2x or pay full retail for a sensation ...Is there anyone at t-mo that can get me a better deal? Thanks.
I'd do it. I'm so fed up with my G2x that I'm thinking of getting what I can for it on e-bay and going to another carrier. I don't care if the sensation is laggy, as long as it works and HTC doesn't jerk me around any longer. Just my opinion.
Hell yea that's a good deal and if anyone says differently....Their high! Even if you end up getting a bad Sensation, you could still sell it for a lot more than you would ever get out of your G2X. Go ahead and do the deal man. You wont regret it. The Sensation just got the unlocked bootloader so game on. I've been using my Sensation for 2 months and rarely ever pick up my G2X anymore. I'm actually getting ready to throw it on Ebay since I really have no use for it anymore. I was using it to play around with ROMS but now I can start doing that on my Sensation which will be getting Cyanogen any day now.
Sent from my HTC Sensation 4G using XDA Premium App
MN_Bug said:
I'd do it. I'm so fed up with my G2x that I'm thinking of getting what I can for it on e-bay and going to another carrier. I don't care if the sensation is laggy, as long as it works and HTC doesn't jerk me around any longer. Just my opinion.
Click to expand...
Click to collapse
Just out of curiosity what rom are u running? Since updating via LG tool then wiping and installing xboarders rooted GB my phone is pure awesomeness, not a single issue (though mine didnt have many to begin with). Just saying, if u haven't tried that its definitley worth a shot because most people have had positive experiences with it; I definitley have.
Sorry for getting off topic but it would be sad to see sumbody jump ship if they could still be saved
Sent from my LG-P999 using XDA App
I have tried MIUI, CM7, EB 1.06 based off of v21e, Xboarders 2.3.3 based off of V21e, and Faux's AOSP 2.3.5. While the LG 2.3.3 update has definitely resolved some bugs I still get the overheating, and the sleep of death. I still find myself doing battery pulls once a day. This is with all of these ROM's I just mentioned. It's very unfortunate because I honestly want to like the G2x but it's difficult.
I know that there are some good ROMs out there and I've looked into installing them but I shouldn't have to install a ROM on a $500 device to make it work properly. It is not like I am a phone super user. I surf a little, make some calls, and play a game or two but now instead of a reboot, it just stops working. And all of the "The Update Will be soon" then nothing announcements have killed all of Tmobile's credibility with me. Not to mention that LG released an "Update" apparently without even telling Tmo, then Tmo followed, and not I'm hearing rumors that the update was discontinued (not confirmed yet). . . . Seriously? F, it. I'm taking my ball and going to home.
Htc sensation has more and worse issues than the g2x.. I traded for the sensation just like you, went through 3 of em.... That phone has 3 types of screens, bad I mean horrible wifi, screen won't respond after a week, dust, etc.... The only thing better on the sensation is the camera.....
I had 3 sensations all same issues, 4 g2xs one had dust, one dead pixel and the other two work great as the first few did but with dust and pixel.......
I love my g2x over my old sensation anyday... G2x ftw
smashpunks said:
Htc sensation has more and worse issues than the g2x.. I traded for the sensation just like you, went through 3 of em.... That phone has 3 types of screens, bad I mean horrible wifi, screen won't respond after a week, dust, etc.... The only thing better on the sensation is the camera.....
I had 3 sensations all same issues, 4 g2xs one had dust, one dead pixel and the other two work great as the first few did but with dust and pixel.......
I love my g2x over my old sensation anyday... G2x ftw
Click to expand...
Click to collapse
Bummer man guess u just got a lemon. I'm sure I would hate my phone after all that too lol
Sent from my LG-P999 using XDA App
pettigrew95 said:
I have tried MIUI, CM7, EB 1.06 based off of v21e, Xboarders 2.3.3 based off of V21e, and Faux's AOSP 2.3.5. While the LG 2.3.3 update has definitely resolved some bugs I still get the overheating, and the sleep of death. I still find myself doing battery pulls once a day. This is with all of these ROM's I just mentioned. It's very unfortunate because I honestly want to like the G2x but it's difficult.
Click to expand...
Click to collapse
Just get another g2x that don't do that...there out there, mines one..another coming today I hope its good too, if not ill keep replacing cause I know theres good ones cause I've had a few....
smashpunks said:
Just get another g2x that don't do that...there out there, mines one..another coming today I hope its good too, if not ill keep replacing cause I know theres good ones cause I've had a few....
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Just like there are G2X's out there with no problems, there are also Sensations out there with no problems. I would say both have there issues on a large scale but which phone bow adays doesn't? I had to go through 5 G2X's to get a good one and 3 Sensations to get a good one. My last Sensation that I've had for over a month has absolutely zero issues and definitely not any of the ones you ran into. My Sensation can actually get a WiFi signal further away from my house than my G2X can and out of the 5 Sensations I've seen in person, not one has had dust under the display. I did have 2 Sensations that ran into the touch screen issues but the one I'm using now and my wife's who has had hers for 2 months have never devoloped any touch screen issues. My wife usually complains about stuff not working on her phones but this is the first one she hasn't complained about. Ill agree that there is a lot of people who have certain issues but there is more who have no issues. Just because you got 3 bad phones doesn't mean everyone of them is bad. Hell, if that was the case, I would have gave up on the G2X long long ago before I even got my Sensation.
In the end, a brand new Sensation is worth a lot more than a used G2X. I should know since I stand to lose more money on my G2X than any other phone I've purchased at retail price.
Sent from my HTC Sensation 4G using XDA Premium App
For those of you guys who get replacements, do you pay the 20 dollar fee to get your phone replaced? Last I called to get a replacement for my dad Nokia, they said that we had to pay 20 bucks just to get a replacement. I mean after 4 or 5 phones, that's a lot of money!
Oh and 200 bucks sounds like too much. A Guy here on Craigslist was asking plus 80 for a brand new in box just got delivered Sensation.
Sent from my LG-P999 using XDA App
enoch861 said:
For those of you guys who get replacements, do you pay the 20 dollar fee to get your phone replaced? Last I called to get a replacement for my dad Nokia, they said that we had to pay 20 bucks just to get a replacement. I mean after 4 or 5 phones, that's a lot of money!
Oh and 200 bucks sounds like too much. A Guy here on Craigslist was asking plus 80 for a brand new in box just got delivered Sensation.
Sent from my LG-P999 using XDA App
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Click to collapse
Minneapolis/ st paul?
I saw it too
Sent From My Stock G2x
Dude its really user preference, and user experience, like I for one love my g2x I think its awesome, was gonna get keep the sensation I had, but I didn't I honestly think the g2x is better in every way except maybe camera cuz the sensation snaps a pic with zero lag, anyways ur gonna do what your gonna do regardless I say get another g2x, I know u had bad experiences with them, but listen to me when I say there is good g2x's out there, I had mine since April, been great ever since, and don't forget every phone has its problems at launch there's no perfect device .. good luck man
I'm just torn right now this is tough. I'm hearing love stories from people with problem free G2x's and horror stories from those with buggy ones. Vice versa with the Sensation.
+1 once you get the sensation you will have to deal with new sets of problems of which btw the sensation has, and are way more wide spread than G2x.
I hope that you find a good phone that works for you.
sarni84 said:
Dude its really user preference, and user experience, like I for one love my g2x I think its awesome, was gonna get keep the sensation I had, but I didn't I honestly think the g2x is better in every way except maybe camera cuz the sensation snaps a pic with zero lag, anyways ur gonna do what your gonna do regardless I say get another g2x, I know u had bad experiences with them, but listen to me when I say there is good g2x's out there, I had mine since April, been great ever since, and don't forget every phone has its problems at launch there's no perfect device .. good luck man
Click to expand...
Click to collapse
Sent From My Stock G2x
pettigrew95 said:
I'm just torn right now this is tough. I'm hearing love stories from people with problem free G2x's and horror stories from those with buggy ones. Vice versa with the Sensation.
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Would you deal with new sets of problems or would you deal with the ones you already have?
Sent From My Stock G2x
My main concern is dependability. Does the Sensation freeze overnight, or overheat, or require a battery pull once daily? If the Sensation's problems don't hamper dependability and reliability then I will go with it.
pettigrew95 said:
My main concern is dependability. Does the Sensation freeze overnight, or overheat, or require a battery pull once daily? If the Sensation's problems don't hamper dependability and reliability then I will go with it.
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Click to collapse
Nope, nobody has complained of any problems like that on a wide scale. Maybe here or there but its very far and few between. Nothing like it is on the G2X. I really don't know what problems people are talking about on a large scale with the Sensation but the only one I know of on a large scale is the WiFi deathgrip when holding the phone in landscape. Everything else is petty bull**** like the screen bleed on the G2X
Sent from my HTC Sensation 4G using XDA Premium App

Need some convincing please help!!

Okay so i bought a Sensation from T-mobile the other day, took it home saw a lot of contacts in it, went back to explain to the guy that i had gotten a used or defunct-ed phone. He claimed it wasn't and they were false example numbers HA! Anyway i bit my tongue cause the phone was pristine and tried it for 48 hours. Over the course of 2 days of trying to calibrate the battery and use the phone i noticed i wasn't even getting 6 hours out of it with MINIMAL use. So i went back to T-mobile returned it and got the G2X. I kinda really like the phone but have noticed 2 flaws that are eating at me for a full priced new phone. 1. there is screen tearing on the screen causing slight bleeding. and 2 there is a gash UNDER the glass and i can see it very clearly on the phone. I am taking this phone back tomorrow.
My question is someone please tell me why i should own the Sensation how is the battery did i get a defunct-ed phone that someone returned? My concern is NOT benchmarks its the battery. Thanks guys!
The lg g2x I'd known for having a bad screen as for the sensation, yes I do think you got a used one. Otherwise why would there be someone else's contacts on there. There's always the new mytouch 4g slide that is amazing.
Sent from my GT-I9000 using XDA Premium App
oh i agree about it being used, i just wasn't sure if the battery was the reason it was returned. The T-mobile guy claims the battery is crappy cause its a dual core phone HAHA. I swear these guys have no type of knowledge with these things. Reason im doing this thread is cause i am torn between the g2x and sensation i've had both and liked both but because of Sense 3.0 i feel like the G2X is so much quicker, and the battery last me all day!
Quick and straight to the point, buy the anker 1900mah battery for $10 bucks and have two fold in battery performance.. Yes the oem battery is poo but these things make it amazing, i could go into every detail to why the sensation is worth keeping but since its just the battery then just go for the anker and be happy forrrrrrrrrrrrrr everrrrrr.
worst come to worst the ppl mayb clear up all the contacts and sell back to other ppl..haha..sensation is good plus already can s-off, root and install custom ROM..so what u waiting for? i prefer a high end performance phone rather than good looking phone..htc phone designs are all the same/almost the same
If you get the sensation again do a factory reset right off the bat. My first one had HORRIBLE battery life and a factory reset make it last at least 2x longer, no joke.
Sent from my HTC Sensation 4G using Tapatalk
First of, don't go back to that store. Stay clear of the g2x. Since you are within the grace period I WILL hurry up and exchange the phone for the sensation and this time don't leave the store without checking the new phone thoroughly. Take it from me. I owned the g2x from day one. It's a nice phone but I think the so called update the g2x will get from LG will be it's last. Just take a look at all their so called high end phones all still running froyo.
Sent from my HTC Sensation 4G using XDA Premium App
Yeah i am going to go for the Sensation, I've been reading pros and cons for both phones and a lot of people say the g2x has long term effects as where the Sensation has touch screen issues and sometimes comes with a crappy screen, these are things i could notice right off the bat and get a new one rather than have to warranty my phone every couple weeks etc.
Thanks again guys!
I initially got the Sensation as an upgrade to my Desire HD, but sent it back and got the Galaxy S 2 instead.
Getting 1.5 days on the Gs2 with moderate use.
Sent from my GT-I9100 using Tapatalk
DominionZA said:
I initially got the Sensation as an upgrade to my Desire HD, but sent it back and got the Galaxy S 2 instead.
Getting 1.5 days on the Gs2 with moderate use.
Sent from my GT-I9100 using Tapatalk
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Click to collapse
I really want the galaxy s 2, but they don't have it stateside yet i hope it comes out soon!
This used phone was sealed in a box? Did you see it being taken out? Thats bonkers...
I have both the g2x and sensation. I had to swap mulitple times to get a g2x with a decent enough screen. They're both very good phones. You'll probably get pro-sensation answers if u ask here.
Sent from my Dell Streak 7
Got it!
Got the Sensation today!! i made sure it was made after may because of the touchscreen issues. Has great viewing angles now lets hope it doesn't start showing weird signs of craziness. already rooted s-off etc thanks guys!

Warning to those with T-Mobile Warranty

Last week on Tuesday I decided to get a warranty replacement, now... I'm well aware that these are refurbished phones and that they can be damaged, etc. T-Mobile, however, assures you that they are to appear "Like-new". Well, the device came the next day as promised and what do I see? 10-12 dead pixels and... spotting behind the screen... like WATER DAMAGE! At this point I'm thinking... "Wtf T-Mobile?" So I give 'em a call, they tell me they'll send out another and that they are sorry for the inconvenience... Well, this time Friday rolls around and the delivery comes... I grab the box and get ready to open it with my Partner, jokingly I say to him... "Let's see how messed up this one is!" and I open the box... Well, the second one they sent has a LARGE chunk out of the MAO in the bottom left corner of the device... like it had been dropped. I'm pissed at this point... I call T-Mobile and because it's a defect in the "hardware" I had to take it down to the store to get a rep to verify that the device was damaged (also still in the warranty box they send out) and at this point they take $25 off my bill and offer me yet another warranty replacement!!! UGH!! So, the new one is coming today... If it's messed up I am demanding that they send me a new one. I'm so upset at this point... My device I sent to them to begin with was damn near flawless other than (from what I could tell) software issues.
What do y'all think? I'm starting to believe they don't even perform these so-called "Quality checks"
Been there done that I had to go through 6 phones. they offered me a brand new Galaxy S 2 . But it's backordered so I decided not to do it
Sent from my HTC VLE_U using xda premium
Spastic909 said:
Been there done that I had to go through 6 phones. they offered me a brand new Galaxy S 2 . But it's backordered so I decided not to do it
Sent from my HTC VLE_U using xda premium
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If I even get one more messed up one I'm gonna make them give me a new One S... I bought this phone, I'm sticking with this phone. They WILL give me a new one. Heh. Also, I came from the GSII... Don't do it... the DPI is weird and everything is HUGE on the screen. Lol. I didn't like it mainly because with the default TouchWiz roms you can't change DPI or the UI is all diff sizes and messed up... Now... On custom CM10 roms, etc you can change DPI and it looks amazing at like 200 DPI or so... but back then the bugs were too much to stay on custom roms.
Went through these with my wifes amaze. I demanded a brand
New one s and got it.
Sent from my SGH-T999 using xda premium
Daiskei said:
If I even get one more messed up one I'm gonna make them give me a new One S...
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Click to collapse
what are you going to do if they tell you to go pound sand?
I don't understand why you are warning people about their warranty...they are doing what they are supposed to be doing. I understand the frustration of having to keep getting a replacement, but at least they are cooperative and doing it. ..sounds like a good warranty to me.
Sent from my HTC One S using xda app-developers app
they sent me 4 defective replacement sensation 4g's until i demanded a comperable android replacement... after a couple of other rep's and explaining to them why a nokia lumina is not a comperable device then asking for a supervisor they sent me my One S free of charge, I offered to send my sensation back but they didnt send a box to return it in.... Thats a Win in my book. I did have to call back twice to get them to take the charge for the One S off my bill, which they did
Yea, I've never had an issue with T-Mobile warranty...that's how I got my One S...I had a Sensation, then complained enough, and they upgraded me to the One S at no charge. It might be a pain to go through numerous phones before getting a good one, but you can't beat the fact that they overnight you a phone with just a simple phone call, great service.
Sent from my HTC One S using xda app-developers app
Your talking about assurion right? cause theyre their own company. theres a big difference. and yea id be pissed to pay a deductible and get a messed up phone. the last time i had my phone replaced by them it was pretty much brand new so im sorry for your luck :/
Im more curious as to why you sent your original back, if all it had was a software issue?
Goatshocker said:
Im more curious as to why you sent your original back, if all it had was a software issue?
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Click to collapse
Agreed. Doesn't make any sense. You would figure that since he's on XDA, that he'd try to flash a new ROM, reflash the original, etc, to get it back to normal.
Then again, some people are hardcore about not wanting to touch their phone's ROM. I on the other hand, am absolutely disgusted by HTC Sense and all the fancy pants bull**** it has. Simplicity, minimalism, and speed are where it's at.
nickmv said:
Agreed. Doesn't make any sense. You would figure that since he's on XDA, that he'd try to flash a new ROM, reflash the original, etc, to get it back to normal.
Then again, some people are hardcore about not wanting to touch their phone's ROM. I on the other hand, am absolutely disgusted by HTC Sense and all the fancy pants bull**** it has. Simplicity, minimalism, and speed are where it's at.
Click to expand...
Click to collapse
It stopped saving screenshots (not a big deal) however, it shortly after started saving all photos taken with the camera as 0byte files. NOTHING fixed it. I even put the phone back to S-On and unlocked, re-rooted, redid the S-Off... Nothing helped. Kinda useless if I can't take pictures. I also tried many different roms.
Also, the warning was to say that if you need a replacement... make sure you can deal with going through 4-5 before you get one that is fully intact. The last one they sent me (#3) had the screen popping up out of the device. You could see the button backlights fron the side if you looked at it, got yet another coming tomorrow.

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