Transformer random reseting - Eee Pad Transformer Q&A, Help & Troubleshooting

My transformer has been resetting on its own and randomly. Its stock with the newest update and not rooted.
I also have mad issues with the deep sleep. Have not been able to narrow down the problem. Hardware?
Anyone else getting the same problem?

Try doing a full factory reset, Settings -> Privacy -> Factory Data Reset. Do not forget to backup your data first.
-M

weenrock said:
My transformer has been resetting on its own and randomly. Its stock with the newest update and not rooted.
I also have mad issues with the deep sleep. Have not been able to narrow down the problem. Hardware?
Anyone else getting the same problem?
Click to expand...
Click to collapse
Yesterday I had the transformer sitting in sleep mode next to me while I was doing some work on the desktop and saw the ASUS start up logo come on the Transformer. I have only had this tablet for six days, but this is the first restart on it's own that I have observed. I also have had three episodes of the deep sleep issue.
Edit: Right after I posted this, I looked down and the ASUS logo had appeared again from sleep mode. Go figure...

I've seen this on my 32gb unit. I'd be doing something and turn away a moment, when I looked back I would see the Asus boot logo. It's sneaky though and I have yet to catch it in the act at the exact moment of reboot. The deep sleep lockup has happened a few times as well.

Related

[Q] Team Eos ICS 1.0.0 Wifi Sleep Issue

Just installed this great rom. Definitely much snappier. Only issue I have is that the wifi does not go to sleep. Anyone else having the same issue.
Never mind. It was an app that kept the wifi on.
tj1772 said:
Just installed this great rom. Definitely much snappier. Only issue I have is that the wifi does not go to sleep. Anyone else having the same issue.
Never mind. It was an app that kept the wifi on.
Click to expand...
Click to collapse
my dear friend can you please answer mw which was this program because im having this problem with all the latest nightlies and the 1.0.0.it has a wifi depp sleep issue and after many hous is frozen and i must rebooted with vol up+power button..i asked everybody about this problem but nobody till now told me what is going on..thanks in advance!greetings from greece..
I also have the same problem. Wifi never sleep and no apps or services are running.
This happens to everyone. Battery stats say wifi never sleeps, but it does turn off..although it seems it takes longer than on HC.
Battery life is same/better. It also goes to deep sleep.
I have not had this except when the nightlys got unstable.
did anyone try reverting back to complete factory stock (pushing factory images) and then putting eos on?
I bring this up because I got some crud lock in that factory reset and cach wipes would not clear. afterwards doing the above all was well.
also some live wallpapers and widets can be problematic.
I personally keep a unrooted untouch factory backup around to be able to start from scratch.
the eos 1.0 is rock solid for me except for a few browser crashes. I'm [email protected]

[Q] Ghost mode?

My TF has randomly been going into what I called the ghost mode where it has a mind of its own.
It for some reason restarts, then hangs on the title screen "EEE Pad" until the battery runs out. It happens during the night and I wake up to a 90% dead tablet and miss all my alarms.
I have to reset it manually to get it out of ghost mode.
Does this happen to anyone else? Is there a fix other than reinstalling the whole thing?
Its a bug in ICS. Had you spent 10sec searching you wouldve found a lot of threads regarding this
statusone said:
My TF has randomly been going into what I called the ghost mode where it has a mind of its own.
It for some reason restarts, then hangs on the title screen "EEE Pad" until the battery runs out. It happens during the night and I wake up to a 90% dead tablet and miss all my alarms.
I have to reset it manually to get it out of ghost mode.
Does this happen to anyone else? Is there a fix other than reinstalling the whole thing?
Click to expand...
Click to collapse
I found the following workaround, my Transformer has been running 2 days without any problem, the solution drains battery (about 1% per hour) but until ASUS fixes the problem, this is one option you can try.
http://forum.xda-developers.com/showthread.php?t=1567795&highlight=wake+lock

sleep of death and utorrent

So I just got the TF300 and the first thing I dd was install the JB update and been noticing that is very laggy and slow. But that was quickly resolved by a factory reset and when wiping dilvik/cache (at least i hope) and now seems to response much better.
The issue now i have is whenever i use utorrent the tablet becomes unusable and the fix for that was to use a SD Card which also worked and everything was working the way it should, it was very responsive and the torrent was downloading quickly, but as soon as the screen timed out it would not wake up again or sometimes took forever.
sometimes the screen came back after 3 minutes and other times it required a reboot, this is an issue only when utorrent is downloading a torrent and does not happen if its just open. I have not seen this happen randomly like others have experienced just only with utorrent downloading.
Any inputs or suggestions?
Have you guys tried with a different torrent app?
you could try is this new-5-star app: https://play.google.com/store/apps/...xLDEsImNvbS5BbmRyb2lkQS5Ecm9pRG93bmxvYWRlciJd
try it to see if the problem persists
and can you answer my question, please: you just got your tf300, so after you turn it on the first time, what firmware version was it? did you have to update to ICS .30 and then update to JB or did you just update straight to JB? in other words, how many updates did you do to get JB? 1 or 2?
i'm asking because last time with my returned tf300 i had to do to updates (from .26 out of the box to .30, then JB), i got my replacement today but haven't turned on yet (i'm leaving it charging 8 hours as the manual suggests), i'm not sure what firmware will it update to when i turn it on, since i don't want jelly bean this is what i really need to care about
jebise101 said:
So I just got the TF300 and the first thing I dd was install the JB update and been noticing that is very laggy and slow. But that was quickly resolved by a factory reset and when wiping dilvik/cache (at least i hope) and now seems to response much better.
The issue now i have is whenever i use utorrent the tablet becomes unusable and the fix for that was to use a SD Card which also worked and everything was working the way it should, it was very responsive and the torrent was downloading quickly, but as soon as the screen timed out it would not wake up again or sometimes took forever.
sometimes the screen came back after 3 minutes and other times it required a reboot, this is an issue only when utorrent is downloading a torrent and does not happen if its just open. I have not seen this happen randomly like others have experienced just only with utorrent downloading.
Any inputs or suggestions?
Have you guys tried with a different torrent app?
Click to expand...
Click to collapse
Do you have a fast internet connection? The problem you had with the slowness while downloading to the internal memory is because of bad I/O performance from ASUS, writing and reading on to and from to the internal memory kinda sucks compare to other devices. So directing your downloads to your external sd card was a good idea .
+1 for Adownloader, I have always used that app for torrents, hasn't failed me so far.
Yeah i heard about Adownloader but been a fan of utorrent for as long as i can remember and it works flawless on my S3, but will try aDownloader.
@nooktablet
It was ICS and just had one update to get it too JB.
aDownloader is the same
Do you have keep wifi on during sleep? It is posible that this is causing the sleep of death somehow, apps running on the background. My NookColor used to have a lot of sleep of deaths before I turned the wifi off after each use. But if you turn it off it will defeat the purpose of downloading torrents while screen is off. As far as you can tell it only happens when you are downloading torrents? Also check on settings "ASUS customize setting" and make sure that "Disconnect network during sleep" is not ticked. Another thing you can try is setting up screen saver with a completely black image, so it will use the least battery possible.
Anyways I never use automatic screen timeout I have it on never so I really haven't experienced this problem. If nothing else works, my suggestion is don't let the screen timeout while downloading torrents. Also try reporting the error to ASUS so they added to the list of future fixes.
downloading torrents make your tablet slow even with fast internet.
Just deal with it... or download them from your computer and xfer them over to your tablet.
jgaf said:
Do you have keep wifi on during sleep? It is posible that this is causing the sleep of death somehow, apps running on the background. My NookColor used to have a lot of sleep of deaths before I turned the wifi off after each use. But if you turn it off it will defeat the purpose of downloading torrents while screen is off. As far as you can tell it only happens when you are downloading torrents? Also check on settings "ASUS customize setting" and make sure that "Disconnect network during sleep" is not ticked. Another thing you can try is setting up screen saver with a completely black image, so it will use the least battery possible.
Anyways I never use automatic screen timeout I have it on never so I really haven't experienced this problem. If nothing else works, my suggestion is don't let the screen timeout while downloading torrents. Also try reporting the error to ASUS so they added to the list of future fixes.
Click to expand...
Click to collapse
Under the Asus Custom settings that was already off, but I changed the wifi sleep policy to always on yesterday so you maybe on to something. I will have to test when oi get a chance.

[Q] 5113 Locking up and Strange Behavior

My neighbor's 5113 is having some strange issues I hope I can get some insight on. I've worked with a lot of Samsung phones and am very familiar with flashing, Odin, etc but have not worked with a tablet before.
First, it has 4.2.2 on it. I tried the stock software update function and it says it's up to date. Is that true? Is 4.2.2 the latest official for this device?
Second, It's having lock up issues (see below) so I thought I would "Clear Cache" in stock recovery. It starts going through the process and then errors out. It just flashes ERROR and then goes back to the stock recovery screen. I've never seen that before. Any ideas?
Lastly and most importantly, it locks up regularly. It will lock up with the screen on (although it seems to take longer to lock up with the screen on with some motion.) When the screen goes off it will lock up quickly, normally within 5 minutes and it even locks up when charging up. The charging animation stops and you have to hold the power button for 10 seconds to get it to come back to life. It's very strange. It even seems to freeze when it's off. It won't just start by pushing the power button for a couple of seconds, you have to hold it for 10 seconds until the charging animation pops up and then push the power button for a couple of seconds.
I haven't reset to factory specs because she has a ton of info on the thing and I'm afraid if it errors out clearing cache, what might it do if I try a factory reset?
Thoughts?
Thanks for the help.
UPDATE: I did a factory reset via stock recovery and it did delete all the data. It still will not let me clear cache though. It still locks up whenever the screen goes dark. It will lock up in just a couple of minutes.
Very frustrating.
I would try flashing the stock firmware and see if that clears up the locking problem, after a day or so I would flash CM11 with gapps and take it from there.
After running stock rooted before flashing CM11 do a nandroid b/u just in case it acts up. CM11 IS SUPER stable, have run it on my P5113 for several years starting with cm10.
CM12 is still buggy don't trust it.
Pp.
PanchoPlanet said:
I would try flashing the stock firmware and see if that clears up the locking problem,
Click to expand...
Click to collapse
Thank you very much PanchoPlanet. I factory reset and reloaded stock firmware several times but it would still lock up as soon as it went to sleep. And I still could not wipe cache. Very strange. I went so far as to not set up any accounts and make sure it didn't download any software updates to make sure it wasn't some update that was causing issues.
It would still lock up even when it was off and just supposed to be charging the battery! So I really think it's memory is trashed.
But I would be more than open to listen to any other ideas.
Thanks.
Maybe there could be other issues that you are not aware of, like the tab having been dropped or liquid damage or even voodoo, who knows.
Sometimes people don't disclose all the details.
Pp.
PanchoPlanet said:
Maybe there could be other issues that you are not aware of, like the tab having been dropped or liquid damage or even voodoo, who knows.
Sometimes people don't disclose all the details.
Pp.
Click to expand...
Click to collapse
It looks to be in perfect shape. But in any event, if something like that happened then it's toast anyway.
Yeah, especially the voodoo. Lol.
Pp.

Idol 3 random restarts multiple times per day

I've got an Idol 3 that has been randomly shutting down. No warning, no specific activity happening... it just shuts off.
I checked to see if there are any pending updates, no dice... it is up to date.
I was thinking to start deleting installed apps to see if it might be related to something that is running. If no help there, perhaps a factory restore.
Has anyone seen anything like this? Any suggestions?
If a factory reset doesn't solve it, it is probably defective and hopefully you can return it for a different one. If a factory reset fixes it. Only add your apps back one at a time to see if it was a particular app that was causing the issue. Let us know if there is an app that isn't playing well with the idol.
Factory reset is a really good way to pin it down to either software or hardware. Run it with just the stock apps for a day to see if it's solid.
Also, if you have a micro SD card in there, pop it out. If there's any issues with the card, or if that specific one just doesn't happen to get along with the phone..it can cause odd things to happen.
What were the results? My device is doing that too...
xycarp said:
I've got an Idol 3 that has been randomly shutting down. No warning, no specific activity happening... it just shuts off.
I checked to see if there are any pending updates, no dice... it is up to date.
I was thinking to start deleting installed apps to see if it might be related to something that is running. If no help there, perhaps a factory restore.
Has anyone seen anything like this? Any suggestions?
Click to expand...
Click to collapse
Check the temperature of your device as soon after a shutdown as possible.....turn off location reporting in location settings to cut down on gps use which I'm told can cause excessive heat if you find the temp is high (over 100F)
The phone was cold to the touch the last time it restarted which was a few minutes ago. Also I was running the system update and the phone got pretty hot and did not shutdown or restart.
Now that I think of it It wasn't having this restart problem till I ran the update... Maybe it got too hot and broke something...
It did get stuck on updating one of the app packages for a lot longer then the rest. Maybe the update didn't install properly?
I've been having the same problem since the most recent software update. It normally happens when I change the volume in my Opera browser.
Did a factory reset and it didn't fix the problem... Alcatel said to contact returns to get a new phone
I love the phone! I just wish this process hadn't came up. I hope they ship the new one fast, Alcatel has been communicating very fast.
I have the same problem. Only for about two times a week. Has somebody a solution?

Categories

Resources