[Q] Unable to get 4g - Thunderbolt General

Alright, I'm a flash addict, love trying all the roms and well I was switching from bamf 2.0 beta 4, to Gingeritis VIII. I did my wipes and everything special, yet when I finally load it up, my 4g is not there. I'm in a 4g area, and I can get 3g but not my normal 4g. Not sure what to do, I even tried restoring back to my bamf rom with no luck. I had it before I did the switch and it was working fine. Anyone else having a issue or know what could be causing my problems? Forgot to mention I did try changing the radio settings and doing a fix permissions, neither did anything.

Did you update the radio?

Have you called Verizon to see if there is an outage? My 4g went down for a few hours yesterday, might just be them working on the network.

Radio was updated and I'll give big red a call, I mean its kinda odd I hold my 3g easily yet my 4g dies. I've had my 4g all night, and it did happen in the morning, so maybe they are working on it.

Called big red and they told me it would be back online soon just a short outage in the area. Came back online as I was typing this lmfao
XDA App - HTC: Thunderbolt

Hellation said:
Called big red and they told me it would be back online soon just a short outage in the area. Came back online as I was typing this lmfao
XDA App - HTC: Thunderbolt
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Everyone needs to remember, VZW is constantly upgrading/testing/fixing their LTE network. Things like this will be going on most likely all year as they continue to roll out to more cities/markets. First thing to do if your 4G starts acting up is just give them a call. More likely than not, they are doing work, it's just coincidence that it stopped working right after a flash

Yeah I can't get 4g to work either. It might be because I don't have it yet. I figured I would just flash rom after rom till I find one that works.
Just trying to get past 10 posts.

I am also in a 4G area (Los angeles) and had 4G all the time but when I upgraded to the Gingerbread leak I lost it and yes I flashed new radio, its been about a week now. Haven't called big red yet and also haven't heard of updates in my area but 1 week, that's a long time. I also reverted to froyo with accompanying radio and no change...wondering if anyone else in LA area has the same problem or do I have a problem with my phones hardware...

Be sure to reboot the phone like 5 times. That brought it back for me.

B3L13V3 said:
I am also in a 4G area (Los angeles) and had 4G all the time but when I upgraded to the Gingerbread leak I lost it and yes I flashed new radio, its been about a week now. Haven't called big red yet and also haven't heard of updates in my area but 1 week, that's a long time. I also reverted to froyo with accompanying radio and no change...wondering if anyone else in LA area has the same problem or do I have a problem with my phones hardware...
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ApplCobbler said:
Be sure to reboot the phone like 5 times. That brought it back for me.
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Click to collapse
I haven't had any data since friday afternoon. I had it connect to 3G earlier this morning but it promptly disconnected.
I've tried rebooting since friday. Setting to CDMA, enabling Rev A from ##778. Still nothing.
I'm on the launch stock rooted rom.

unlisted said:
I haven't had any data since friday afternoon. I had it connect to 3G earlier this morning but it promptly disconnected.
I've tried rebooting since friday. Setting to CDMA, enabling Rev A from ##778. Still nothing.
I'm on the launch stock rooted rom.
Click to expand...
Click to collapse
I called tech support and let them know of the issue, said there is no 4g outages in my area (los angeles) and was instructed to factory reset, which i do before any rom install then i gotta call back-if and when i get this resolved i will post the outcome.

Not sure what rom you're on now, but whenever I flash something if I lose data I have to go into the antenna settings and force 4G for a while and it will pop back up
Sent from my ADR6400L using XDA Premium App

I'm still on Baseband 1.16.00.0223 and Software 1.12.605.6
Could it be since i'm rooted and have not applied the OTA, that verizon is refusing to authenticate my data (connection)? Because when i look at lteonoff, it says i'm connected to whatever network i specify, (LTE, CDMA - eHRPD OR Rev. A [if i go into ##778])
If I go to options ->software update -> check new, the 3G or 4G icon will pop up and checks for a newer firmware. It tells me there is a new update and i can press okay, defer, or deny. As soon as i exit that and try to use the browser, the 3/4G icon goes away. Should I update to the MR1 OTA?

unlisted said:
I'm still on Baseband 1.16.00.0223 and Software 1.12.605.6
Could it be since i'm rooted and have not applied the OTA, that verizon is refusing to authenticate my data (connection)? Because when i look at lteonoff, it says i'm connected to whatever network i specify, (LTE, CDMA - eHRPD OR Rev. A [if i go into ##778])
If I go to options ->software update -> check new, the 3G or 4G icon will pop up and checks for a newer firmware. It tells me there is a new update and i can press okay, defer, or deny. As soon as i exit that and try to use the browser, the 3/4G icon goes away. Should I update to the MR1 OTA?
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No, that's not why you don't have to worry about that just yet haha. Try and force 4G by putting it in LTE mode
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Im just in a 3g area and everytime I go to a gigerbread rom and radio all I get is 1x. Then reverting started jot even fixing the problem. After about 10 flashes back and forth and rebooting a hung I finally ended up on Froyo with 3g. I'm staying here. Not worth my time to run gingerbread.

I was running a GB rom and this afternoon lost all data.
If I take out the sim card and reboot, I can get data for a minute or two...then it goes again.
I'm going back to stock and taking my phone in tomorrow.

Ugh to the guy that said call tech support to see if there is an outage, I don't work in a call center but do in a store and I hate when people come in or call for outages my suggestion is to follow @vzwsupport on Twitter they will let you know in no time and it keeps you from having to go through the menus and crap.
Sent from my ADR6400L using Tapatalk

I re-flashed back to stock and now I've got 4G back.
If anyone is having these problems after running GB I would use JCase's "back to Froyo" flash before trying anything else.

Verizon has had a known problem of thunderbolts loosing its 4g, 3g and 1x. I had the same problem over a month ago when my phone was only able to receive calls and text. Had no data.. so I called them they had me do a factory reset and it fixed it
Sent from my THUNDERBOLT using XDA App

turn off background data and auto sync then reboot when u get 4g wait a sec then check the internet to make sure its really on then turn sync etc back on back on

Related

Data connection dropped for no reason

This is starting to bug me..... for no reason the 4g connection and even when I turn off the mobile network, wait a few minutes and turn it back on, it still wont work until I reboot the phone. Sometimes rebooting it doesn't work and I have to pull the battery.
Anyone know whats causing this? When this is happening I see the ^ arrow on the 4g connection lit up like a christmas tree but nothing is uploading and theres no data connection....... HELP!
Mine dropped Last night for the first time. When I first got the phone it flip from 3g to 4g at my job. Last night finally went dead. I rebooted and still no network. Then I used the new LTE switch to keep it @3g only. It worked.
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reg83ny said:
Mine dropped Last night for the first time. When I first got the phone it flip from 3g to 4g at my job. Last night finally went dead. I rebooted and still no network. Then I used the new LTE switch to keep it @3g only. It worked.
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Click to collapse
Where do you get the LTE switch?
I have seen it step down to 3g and back up to 4g LTE but its just sometimes 4g just chokes for no reason......
Surprise u didn't hear about it. Its a free app. If it was a paid app it would sell like hot bread. Check the market. I can't post a link yet since I'm brand new to the site
Sent from my ADR6400L using XDA Premium App
same issue with mine in Denver
You also go to your dialer and type in *#*#4636#*#* to get to the menu.
same issue here Philadelphia sub
when i bought the phone, it is very easy to get 4G in my home and work
and recently, I only can get 3G in home and 1x in work.
and it is not stable, very easy to drop.
Yea sometimes 4g just hangs and it wont step down to 3g...... forcing me to reboot or hard reset .....
stoneskin2 said:
same issue here Philadelphia sub
when i bought the phone, it is very easy to get 4G in my home and work
and recently, I only can get 3G in home and 1x in work.
and it is not stable, very easy to drop.
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Click to collapse
Hey Stoneskin,
I live in Hawaii and I have the very same issue as well. I picked up 4g easily in the "so called" extended 4g coverage region when I first got the TB. Then about the middle of last week, poof, no more 4g except for in the true 4g areas. My thought is because so many people were having 4g connectivity issues in these extended area, VZW simply stopped allowing it as a troubleshooting measure that apparently is still going on. I brought this up to VZW tech support and they were clueless as usual. I also posted in the VZW Community Forum hoping to get an answer, but none thus far.
you could try dialing ##778# and pressing send, select edit mode, password is 000000 and then under modem settings change it to rev A. then press the menu button to save and reboot. it has helped me out in the El paso area. friend showed it to me the other day Far as i can tell is that it disables the new network that allows voice and data at the same time since that's the only difference i have noticed other than not loosing my connection anymore. I just a heads up this does not work on the latest version of virus rom RC1B3 sensless but did with previous version and several other roms i had tried
thetwiztidfreak said:
you could try dialing ##778# and pressing send, select edit mode, password is 000000 and then under modem settings change it to rev A. then press the menu button to save and reboot. it has helped me out in the El paso area. friend showed it to me the other day Far as i can tell is that it disables the new network that allows voice and data at the same time since that's the only difference i have noticed other than not loosing my connection anymore. I just a heads up this does not work on the latest version of virus rom RC1B3 sensless but did with previous version and several other roms i had tried
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Thanks for the tip, but it didn't work. VZW must have changed something to where extended coverage area no longer get 4g. Only those in true 4g areas. I really think this has a lot to do with the folks experiencing the constant drop 4g issues. They must have rationalized that if the extended area for 4g is not up to par and forcing 3g would be better. Only way I can explain it. From consistent 4g to only 3g. I sure miss the speeds.

Data Problem, What Should I Do?

I just started having this issue, i can't connect to any data at all, i have tried battery pulls, using restart connection, running different roms, using restores where everything was working, doing a full wipe and then installing a new rom, but still no luck. Should i try just a factory restore? i also read that taking out the battery, then take out the sim card, booting the phone up with out the sim card in, getting errors and then shut it off and then put the sim card back in works, but im not sure which of those to try, any advice?
when that happened to me i did a factory reset and it worked afterward
Check around first, see if Verizon is having problems in your area. I know recently places have been popping up with sporadic outages.
Bigandrewgold said:
when that happened to me i did a factory reset and it worked afterward
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Click to collapse
But isn't installing a rom and wiping the data and cache the same as a factory restore?
I had this happen to me earlier this week. When I called Verizon support they told me that towers were down in my area, they told me the same when I called back the next day. Meanwhile, others who own the TB seemed to be having no issues. Finally I took my phone into a Verizon store and they are shipping me a replacement phone. They would not swap my phone in the store since I was a whopping 4 days beyond the 14 day return window...but, I digress.
The one workaround that I found in the meantime is to switch your modem settings. Dial ##778, select Edit Mode, enter 000000 as the password and select Modem Settings. Select Rev. A and choose Enable. Press your menu button and select Commit Changes. Your phone will reboot and you can use the LTE On/Off App (or just dial *#*#4636#*#* and choose Phone information) and switch the radio to CDMA Auto (PRL). That enabled me to have 3G data, though it seems extremely slow relative to 3G on my OG Droid. But, in a pinch it seems to work.
One additional bit of advice, in case you are running a custom ROM. I was running Virus ROM and ##778 would crash whenever I tried to run it. In order to swap the modem settings, I had to flash back to stock and make the updates, then flash back to Virus. I don't know if this is specific to Virus, but just an FYI.
Just tried on das bamf and worked fine (##778) must just be virus.
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SmokingPope said:
I had this happen to me earlier this week. When I called Verizon support they told me that towers were down in my area, they told me the same when I called back the next day. Meanwhile, others who own the TB seemed to be having no issues. Finally I took my phone into a Verizon store and they are shipping me a replacement phone. They would not swap my phone in the store since I was a whopping 4 days beyond the 14 day return window...but, I digress.
The one workaround that I found in the meantime is to switch your modem settings. Dial ##778, select Edit Mode, enter 000000 as the password and select Modem Settings. Select Rev. A and choose Enable. Press your menu button and select Commit Changes. Your phone will reboot and you can use the LTE On/Off App (or just dial *#*#4636#*#* and choose Phone information) and switch the radio to CDMA Auto (PRL). That enabled me to have 3G data, though it seems extremely slow relative to 3G on my OG Droid. But, in a pinch it seems to work.
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Click to collapse
Thanks, that got my 3G working, will i still have 4G with it on that setting? or do i need to switch it back to use 4G or do i get the Lte on/off app?
*#*#4636#*#* and tap on phone information and go to the box that says "CDMA+LTE" THATS default 3g and 4g and for only. 3g is auto prl
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schwab16 said:
Thanks, that got my 3G working, will i still have 4G with it on that setting? or do i need to switch it back to use 4G or do i get the Lte on/off app?
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You won't get 4G on that setting, it turns the 4G radio off entirely. You would need to switch back to the CDMA + LTE/EvDo auto or LTE mode settings to get 4G. Ultimately, my issue ended up being a defective phone. You can try to wait it out and see if you get 4G back later, but you may just have a faulty device.
If that is the case, just remember to follow the instructions that jcase posted in the development forum to get your phone back to stock with s-on before taking it into a Verizon store. If you bring a rooted device in, I suspect they aren't going to honor any sort of warranty.
My phone had this problem too... turns out when I went into a 4g area the mobile network box got unchecked in the wireless & network settings.
I use the "verify with multiple devices method". I am tired of the standard VZW "towers are down in your area" bs answer.
If another tb, xoom, and bb have service and my tb doesn't, that tells me something is wrong.
I have a feeling that there is something seriously wrong with the network (implementation or backend hardware) that is causing this with 4G devices. Either that or the tb is to blame entirely for Verizon's 4G issues...... /rantoff..... LOL
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schwab16 said:
I just started having this issue, i can't connect to any data at all, i have tried battery pulls, using restart connection, running different roms, using restores where everything was working, doing a full wipe and then installing a new rom, but still no luck. Should i try just a factory restore? i also read that taking out the battery, then take out the sim card, booting the phone up with out the sim card in, getting errors and then shut it off and then put the sim card back in works, but im not sure which of those to try, any advice?
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Click to collapse
Was having issues earlier today with 4G. The connection and signal were good, but no data would download. The white up arrow would light up, but the down arrow never would. It was like that for about 4 hours. It's working great now and speeds are disgustingly fast.. maybe VZ doing some maintenance?
EDIT: THis is in San Diego.
schwab16 said:
I just started having this issue, i can't connect to any data at all, i have tried battery pulls, using restart connection, running different roms, using restores where everything was working, doing a full wipe and then installing a new rom, but still no luck. Should i try just a factory restore? i also read that taking out the battery, then take out the sim card, booting the phone up with out the sim card in, getting errors and then shut it off and then put the sim card back in works, but im not sure which of those to try, any advice?
Click to expand...
Click to collapse
Factory Reset from bootloader worked for me. I had the exact same problem. Tried everything that was suggested, but no data still. Only enabling Rev. A worked.
Thanks for the help, the problem I'm having now is I got 3g but I can't get 4G back, I have tried to switch my settings back to get 4G using LTE on/off and by dialing the number, and I have had no luck, in those menus it tells me service type LTE but it is disconnected, and I get no data or 4G symbol in the status bar, so I'm confused if I maybe messed up a setting or what, so should I just try a factory restore via the bootloader and see if that works? Any other suggestions ?
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schwab16 said:
Thanks for the help, the problem I'm having now is I got 3g but I can't get 4G back, I have tried to switch my settings back to get 4G using LTE on/off and by dialing the number, and I have had no luck, in those menus it tells me service type LTE but it is disconnected, and I get no data or 4G symbol in the status bar, so I'm confused if I maybe messed up a setting or what, so should I just try a factory restore via the bootloader and see if that works? Any other suggestions ?
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I would try the factory reset from bootloader, but I was on the stock ROM when I did it. So I don't know if that would matter or not.
schwab16 said:
Thanks for the help, the problem I'm having now is I got 3g but I can't get 4G back, I have tried to switch my settings back to get 4G using LTE on/off and by dialing the number, and I have had no luck, in those menus it tells me service type LTE but it is disconnected, and I get no data or 4G symbol in the status bar, so I'm confused if I maybe messed up a setting or what, so should I just try a factory restore via the bootloader and see if that works? Any other suggestions ?
Sent from my ADR6400L using XDA Premium App
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Just to reiterate, my 4G never came back. The phone was just broken. It sounds suspiciously like you are having the same issue. Maybe there is a manufacturing defect that makes this issue more prevalent with this phone right now? If you are in the 14 day return period, set your modem and radio settings back and get into the store ASAP to swap the phone out. Otherwise, call customer service and have them replace the phone. They will overnight you a new phone if you complain enough.
Ok I was looking through my modem settings after dialing ##778 and I had changed the rev a. Setting to enable, that got my 3g working, but what is eHRPD is that would I should have it on too have 3g/4g? But everytime I have tried setting it to that I get no data so is that the setting that is messed up?
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4g down or buggered phone?

Im in the DC area and my phone wont connect to 4g for life of me (im in a strong 4g area). tried toggling. tried forcing LTE only(either 1x shows up or nothing at all). tried turning off data for 10 minutes. tried removing battery. tried full wipe (wiped three times cache, tried clearing davlik cache and battery stats...three times) reinstalling 1.7. I can still connect to 3g and 1x. Just no 4g
i was initially on bamf's 2.0b5 and noticed i couldnt get 4g. so i restored back to 1.7 and still no 4g. and no i didnt forget to flash the appropriate radios. i called verizon to see if there were issues with the network in the area and they came up with nothing. is my radio broken or am i missing something here?
Try starting the phone up once without the sim card in and then reinstall the sim card and see if it works.
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just tried that. no dice. any other suggestions?
Maybe take it in to vzw and have them test the sim. It could be fried.
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whoa. i didnt know that could happen.
same thing with mine I am in Manasasso area and i get 4g off and on but cant get on the market or google, then i back to 1x so is it a phone issue or a system issue.
Well with me its not even on and off. I get nothing at all.
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I'm sure this is a stupid question but it must be asked. Do you have the back of the phone off?
no such thing as a dumb question. just dumb people. hahaha im kidding. just trying to make light of the situation a little at least. i had a teacher that would always joke around like that so i had to say it.
but i digress, no the battery cover is not off. like i said, 3g and 1x works. just no 4g. can it be possible that just the 4g radio could be broken or if that were the case, i wouldnt have any data network at all?......
and as i was typing this message, my 4g connection had just connected. i think it has to do with the area where i live because I am now in my work building and it seems to be working fine now...i guess verizon lied to me... thanks for the suggestions. will post if things change.
Well, according to Verizon and their coverage map I'm supposed to get 4G at my house but I don't. Granted, I am on the edge. Now, here at work is a different story...solid 4G and it never looks for 3G.
Yeah, I am supposed to have 4g at where I live too. And I would get a strong signal too, which was why I was totally stumped when i couldnt get a 4g connection all of a sudden and verizon told me there were no problems with the network in the area.
this is happening to me as well. Phone keeps jumping between 1X and 3G all the time. I rarely get 4G anymore
I'm on Perfect Storm1.5 running the MR2.5 Radio chingy leaked
I have tried 4 different radios as well as ROMs over this past week, no change on either
been 4 hours and phone hasnt dropped 4g since. even flashed back to bamf 2.0b6. I would get no signal on reboot, but toggling works like usual again. i guess where I live is having problems right now. will post when i get back.
working now. im guessing its the network. running 2.0b6 with mr2.5
This was happening to me as well. I would sometime get "4G", but it's fake 4G, as I would not be able to receive any downstream data, and connectivity would soon cut out. I've gone from GingerRemix 2.1 back -> 1.7 -> 1.63 -> stock -> stock unrooted, and could not get 4G back.
I decided to throw in the towel and go to Verizon (with GingerRemix 2.1 loaded), to compare. They definitely had 4G in store while I was carrying 3G around. I told the "device specialist", and without much questions, he popped in a new sim card for me. I had 4G then until I was about 4 steps out the door, and it would fall back to 3G. The dude and I spent the next hour swapping out another card, placing my sim card into a returned TBolt, but no luck. Finally, he did a factory reset on my phone. With no further luck, he resorted to ordering me a new one.
Still unsure what the issue is since he did give me a new SIM, and that SIM didn't work on another TBolt as well. We'll see whether the new one that comes in the mail tomorrow will fix the issue. I've since then reverted back to stock, since I need to mail my "broken" phone back to VZ, still no 4G.

No 4G since the update

I applied the update late Friday night and have not been able to get a 4G signal since. I'm normally in a strong 4G area and had not had any problems like this in the past except for the nationwide outage of course.
I've tried battery pulls, toggling LTE off and on and even did a factory reset. I then talked to tech support and they did a few things on their end that were unsuccessful. They then told me to get a new SIM card but once again, no luck.
Tech support is at a loss to explain what is going on and has escalated it to the higher level of support. It can take up to a week for them to get to a ticket so I guess I'm SOL until they take a look at it.
Anybody else having 4G problems since the update?
I haven't applied the update but have been stuck in 1X all day as well. I also pulled the battery, switched back and forth on Rev A, and toggled LTE. Nothing. Was going to revert back to a saved ROM next. My wife's phone happily receives 3G.
Did the update Friday night and 4G is as strong as ever.
Sent from my Verizon 4GLTE HTC THUNDERBOLT
My 4g is also working. What is weird is when I loaded a ROM I lost all signal. I loaded another Rom and nothing. I had to load radio file in hboot and I was back in business.
yea in such circumstances I had reflashed the radio and it works just fine, give it a shot
Received a replacement today, popped in the SIM card and am back to 4G. No idea what happened but the update is definitely to blame.
Yeah I got mess up too with the new update. Had to get a new simcard today and it work ok.
4G working just fine for me also
jmz768 said:
Received a replacement today, popped in the SIM card and am back to 4G. No idea what happened but the update is definitely to blame.
Click to expand...
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glad you got it worked out. I would have reflashed just the radio to try and fix it.
Having this issue as well since yesterday (7/11). Loaded Th3ory 5.0 with the newest radio to two different Tbolts (mine and a coworkers) and we're both experiencing the same issue. Flashed different versions of the radio, including the newest one again and had 4G come back for a short period of time before all service was gone again. Not sure if its an issue with Th3ory rom itself and since I cant post in that thread until I make a few more spam posts about nothing to get my post count up, I figured I'd post it here.
in Mid-town NYC where 4g has never been an issue before.
I should add that I wasn't rooted.
What happens if you're Rooted and running a custom ROM and you do a SIM Card pull? I really want to try this method, but i'm scared this will force my phone to download the new OTA update and that i'll either brick my phone or run into some serious issues.
I have had trouble for the last two days getting 4G, never had a problem before.
Orange County, CA area.
BAMF remix 1.8.6 w/2.5 radio.
Dyerseve3160 said:
Having this issue as well since yesterday (7/11). Loaded Th3ory 5.0 with the newest radio to two different Tbolts (mine and a coworkers) and we're both experiencing the same issue. Flashed different versions of the radio, including the newest one again and had 4G come back for a short period of time before all service was gone again. Not sure if its an issue with Th3ory rom itself and since I cant post in that thread until I make a few more spam posts about nothing to get my post count up, I figured I'd post it here.
in Mid-town NYC where 4g has never been an issue before.
Click to expand...
Click to collapse
don't think anyone else is having problems. Might be network issues in your area. Just flashed gingertheory 5.0 yesterday with the new stock 2.0 radio from the update and no problems.
I am having the same issues 4g is gone and only stuck on 1x
Make sure you check your sim and battery cover.
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kuwlness said:
What happens if you're Rooted and running a custom ROM and you do a SIM Card pull? I really want to try this method, but i'm scared this will force my phone to download the new OTA update and that i'll either brick my phone or run into some serious issues.
Click to expand...
Click to collapse
You dont need to pull out the sim card, pulling the battery is good enough. All it does is update the PRL.
nrfitchett4 said:
Make sure you check your sim and battery cover.
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Click to collapse
Yeah just tried battery pull etc.. no luck uggh thnx though
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I'm also off 4g since update... They are sending new sim card hope it works... OTA went w/o hitch... But no 4g... Would modem reset help?
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I'm in the same boat.... I used to get 3-4 bars of 4G service at my home, now after the update I barely get 1 bar of 3G service. I have to force the phone to lock onto 4G by choosing LTE only.
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[Q] Only 4G Network Working

Well I have this SGS4G and I updated it to kd6 and it messed up the network. I almost never got a signal (it would show the circle with a line through it). I flashed it back to KD1 rooted and now it works but it only gets 4G network. Whenever I get out of range of a 4g tower and the phone switches to GSM it gets no network. Is their anyway to fix the radio firmware on this?
Please use the Q&A Forum for questions Thanks
Moving to Q&A
insanityrains said:
Well I have this SGS4G and I updated it to kd6 and it messed up the network. I almost never got a signal (it would show the circle with a line through it). I flashed it back to KD1 rooted and now it works but it only gets 4G network. Whenever I get out of range of a 4g tower and the phone switches to GSM it gets no network. Is their anyway to fix the radio firmware on this?
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Go to the market and download an app called GPS Aids. Go through the initial set up with it, then under the Tools menu at the top (not the actual menu name, but it's similar), then scroll down the screen until you see an option called Hard Reset. Give that a shot. Bear in mind that you will lose any data you have on the phone when you do it.
Kd6? Never heard of it... Have you tried flashing a different modem?
Sent from my SGH-T959V using xda premium
KD6 would be the gingerbread update. Phone was fixed with a new sims card even though we got a new sims card when it was bought, turns out it was one of the older defective ones
insanityrains said:
KD6 would be the gingerbread update. Phone was fixed with a new sims card even though we got a new sims card when it was bought, turns out it was one of the older defective ones
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For future reference - KJ6 was the GB update.

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