[Q] Very Low BT Headset Volume? - Thunderbolt General

Is anyone else using a BT headset for phone calls and having a hard time hearing the person they're talking to? I have a Motorola HX-1 and with my previous Evo and my current Nexus S 4G it works great, but with both of my Thunderbolts (original and replacement) whether it's stock, on das BAMF 1.63/2.0 or the CM7 Alpha the person I'm talking to can hear me but on my end the volume is very low. If I'm in the car just with the road noise and such I can't even make out what they're saying. Is it the BT chipset that HTC used on the TB or is this something that could be fixed with a software patch or 3rd party app? I bought Volume+ from the Market but it doesn't seem to do anything for BT Headsets. Thanks!
EDIT: Haha, and yes I made sure that the BT In-Call Volume was turned all of the way up.

I had similar problems. Bought a new BT headset (Droid Commander) and works fine now. I assume it was some strange incompatibility with my old moto BT.

Similar issue
I also have the same problem with my TB, paired to Jabra SP700 speakerphone, which is notorious for having a call volume that's too loud, with max volume am only able to hear callers with minimal road noise and radio at minimum levels, looking into trying other BT headsets to see if the issue persists. Using rooted TB with stock rom and leankernel extreme.

Ugh, stupid me for only searching XDA before posting and not the entire Internet! Did a Google search and this appears to be a common issue as there are lots of complaints on other forums about it including HTC's own support forum. I am really getting frustrated with this phone (I'm now on my 3rd one).
Sent from my ADR6400L using XDA Premium App

Here are some other threads that I have found from users with the same issue, including at least one from HTC's own support forum. At least this helps me narrow the problem down a little bit as it doesn't seem as though my Thunderbolts have a hardware issue and it makes it less likely that it just doesn't like my headset.
http://community.htc.com/na/htc-forums/android/f/107/t/10723.aspx?PageIndex=1
http://www.thunderboltforums.com/forum/htc-thunderbolt-help/367-bluetooth-call-volume.html

Related

Interference with bluetooth voice calls

I always use my bluetooth headset when talking to family and friends(due to the length of time, hate holding phone). Since, I switched from my nexus one people have griped about the interference/noise they hear when I'm on my bluetooth headset. It is not my BT headset as I've tried a few(motorola S305, and two smaller bluetooth earpieces), all of which exhibit the noise. I was wondering if anyone else has had this problem ?
Running the Galaxy S I9000 ROM rooted.
Everyone complains about hearing me whenever I try to use a headset. Seems like the stack sucks or the radio is terrible.
Got the same problem. My bluetooth calls are loud and clear on my side, but everyone on the other side complains about static noice and I sound very distant.
I tried the original ATT rom (stock unrooted) and the most current 2.1 that is available for download. No difference.
Any ideas what to try to remedy this?
I haven't noticed anything like this on my Motorola S9-HD headset.
I have noticed sometimes it will cut the music every once in a while, whereas my iPhone never did.
konawayne said:
I always use my bluetooth headset when talking to family and friends(due to the length of time, hate holding phone). Since, I switched from my nexus one people have griped about the interference/noise they hear when I'm on my bluetooth headset. It is not my BT headset as I've tried a few(motorola S305, and two smaller bluetooth earpieces), all of which exhibit the noise. I was wondering if anyone else has had this problem ?
Running the Galaxy S I9000 ROM rooted.
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I897 using XDA App
This is a known issue with the I9000 ROM... Bluetooth doesn't work well for some...
I'm running the stock rom... is that the I9000 rom?
None of my friends have mentioned such a problem when i've called them, although I've only made bluetooth calls a couple of times (including on the bus and at home).
Using after-market Nokia BH-503s.
I'm definately seeing the same problem on the stock rom. Not as bad as athe I9000 ROM but still bad enough for them to complain. Seems like it's made worse by the different roms/kernels we've been flashing but there's definately a problem.
wpb2 said:
I haven't noticed anything like this on my Motorola S9-HD headset.
I have noticed sometimes it will cut the music every once in a while, whereas my iPhone never did.
Click to expand...
Click to collapse
I'm seeing similar symptoms, except my music cuts out every 30 seconds or so. My setup is a Kensington iPhone adapter connected through aux input in my car with an Anycom FIPO on the iPhone adapter (it converts the iPhone/iPod adapter into a bluetooth receiver). I then stream from my Captivate to the adapter and it works fine except that it cuts out every 30 seconds. Did you ever figure out how to fix it?
UPDATE: Just wanted to add that I figured out what was causing my problem: having Wifi turned on. Once I turned it off, my bluetooth streaming worked beautifully, with no hiccups.
Still have a problem with this. Stopped using my BT headset completely... sucks having this thing stuck to my head for calls.
I have encountered several problems:
Party can not hear me at all; though I can hear fine.
Party hears tinny sound to my voice.
Headset disconnects while playing music.
Using a Motorokr S9-HD. Works fine with Samsung A-737.
I too have the static problem. This phone sounds wonderful on my end, but everyone complains that that can't hear me! This is so far the only complaint I have.... I hope someone will have a fix, or come up with something.
I have this problem too !

Video Chat = Low Volume

Anyone else experiencing this in Qik? Tried over wifi and 3G, downloaded all updates. The volume is very low. Does this happen to anyone else?
OMG yes! I thought I was the only one? It's too damn hard to hear who I'm talking to. The person even asked me why I would bring the phone up to my ear every time he spoke. I hope an update can fix this.
I experienced the same thing using Tango. Tried doing a test chat with my friend on his iphone. He kept asking me to repeat myself and said the volume was low. I could hear him fine.
So, just to see, I tried it with the headphones and mic... MUCH better, he could hear me fine.
At first I thought it was the case maybe getting in the way, but taking it off didn't help at all.
Not sure what to make of it... hopefully, it is just some software problem and nothing major.
This is my first post BTW... After leaving the iphone a couple of months ago I have tried 3 Samsung Captivates (Galaxy S), 2 G2's, and 2 MT4G's... I think I finally got a keeper. This thing is redonkulous!
Legaleye3000 said:
Anyone else experiencing this in Qik? Tried over wifi and 3G, downloaded all updates. The volume is very low. Does this happen to anyone else?
Click to expand...
Click to collapse
same - tried over data and wifi. However... girlfriend used headphones and no headphones, and iphone head phones... could barely hear here. it would cut in and out sometimes too... she couldn't hear me half the time either... helllppppp this is why we bought this stupid phone!
i had the same problem today, i hope it's just a matter of an update, other than that this phone is awesome! i can't believe i got a MyTouch after having a g1, i thought i'd be a loyal vanilla user but this phone was too sweet to pass up
lol @2071. Yea I'm about to get it Tomorrow coming from a g1. I wish this was vanilla, or i can at least root
Double check that your call is going through the speakerphone. Is it possible that the video call audio is defaulting to the earpiece? I wonder because if it sounds normal using headphones then there's probably nothing wrong. Just a guess.
The other side they can hear me perfectly. Its just my ability to hear them. During the call, if I push the volume keys, the volume meter comes up on the phone as "media volume." Also, if I make a regular non-video call and put it on speaker, the speaker is LOUD. So its just confined to video calls..... Also, other media (music) is LOUD.
Ya I have also tried Tango and its the same low volume on The network or my wifi. I haven't tried headphones yet though.
from Snugs hTc ViSiON
I can confirm low volume as well. Seems to work way better with headphones in for both sides.
Sent from my HTC Glacier using XDA App
Alright, well make sure you all call in to tmo tech support so this becomes a known issue quickly!
im not experiencing low volume... what i am experiencing is when talking to my friend, I had to switch the mic on and off each time I wanted to talk and hear him.. kinda like a 2 way radio

Headphones issue after ICS RUU

Hi,
This is my first post after months of reading and waiting for the ICS RUU. I've installed it and no issues rose for me, just a strange behaviour with the headset I've always successfully used with my DS. Now when i have a phone call the mic part of the headset is not working, the person at the other end doesnt hear me, anyone has the same problem?
Thanks!
Sent from my HTC Desire S using xda app-developers app
Here no headphones mic problem...(me too with official ICS ruu update).
i have no problem on that but what my problem after official ICS RUU i had a very low in-call volume the volume before i update it to official ICS is OK, but now i cant hear any call when the environment is a bit noisy. Had check my setting of the volume is "MAX".
Ive just tried again the stock headset (found it in the phone box) and mic works...funny I'm wondering why it doesn't catch the mic with the diddy beats, It's a metal connector and it worked fine on GB...It would be nice to know if there's a mic setting flag somewhere in Android when you plug in a headset...
Sent from my HTC Desire S using xda app-developers app
Even I am facing headphone issue after ICS RUU upgrade. My headphone mic doesnt respond during call's. Someone pls can suggest..
Had a problem with my hands-free 's mic also, even before the RUU to ICS.
So I take it I might harmed the thing.
Yet, the ear-buds worked just fine and I was able to listen to radio and music.
Now, there is no radio or music coming from the hands-free set *or* any other headset I use.
At first, I thought it must be the jack hole. It could be destroyed somehow. Humidity, or something else.
But I tested them with a call, and they were working just fine.
(The incoming audio, anyway...)
So, there is not a hardware problem with it, or the headphones. (I wonder if there is any problem with the hands-free set, also...)
That leads us to the assumption that there is some kind of bug (or something) in the software part of the phone.
I would be curious to find out more, since the vast majority of my phone's SD card is filled with music and pod-casts.

Bluetooth issue update

Hi,
So, for a while I believed my sensation's BT was just bad based on other people's comments here, but now I'm beginning to think that it might be Plantronix or certain BT devices. I recently used its BT with my friend's BT speaker and his car's BT without any problem. I even intentionally covered it with my hand to see if the connection dropped, but it didn't. But, when I use my BT headset (plantronix), it drops all the time. I even exchanged the headset to see if I had a defective one, but thd same problem. I'm wondering if it's certain BT profile/tech that's just not compatible. Anyone else have this issue or can shed some light?
Sent from my HTC Sensation 4G using xda premium

[Q] Nexus 5 Bluetooth and wired headset problems

Hello,
Pardon if this has been answered already, I simply did not find my exact question answered.
I am using my unmodified Nexus 5 (not even rooted), with the latest KitKat (v.4.4.2 build KOT49H) with quite a few wired and wireless headsets and people always complain they cannot hear me. Eventually I got my hands on an old Samsung Galaxy S2 and tried my best bluetooth headset with it: Imagine my surprise, I could hear myself quite clearly even when I was talking really really softly, barely above a whisper. My headset is excellent. My phone is not.
My questions revolve around what to do about it.
Nothing in KitKat allows me to adjust the bluetooth microphone gain, nor does it let me use an equalizer on my microphone. I can adjust the volume of the headset, but this does not do anything to the microphone gain.
So...
Question 1: am I the only person with this problem?
Question 2: what do you people do about it?
Question 3: are there any mods / custom ROMs out there that attempt to fix this problem? Google does not appear to be interested in doing so.
Thanks in advance!
*bump*
Any ideas? I have tried re-pairing my bluetooth headset - no go. I have tried flashing custom ROMs and kernels - no go again. It seems to be a problem with the phone, but I have no idea how to fix it. And Google searches always return other people having this problem. Noone with solutions, though.
Using a wired headset results in even worse results, if that were at all possible.
Has anyone tried to replace the bluetooth stack or driver with something that works?
Thanks!
*bump*
Yesterday I spent quite a few hours tinkering with my phone. I tried every last radio out there for the Nexus 5 and none had any effect on bluetooth microphone levels. Then I tried a few AOSP ROMs: CM11 and Omni. They turned out to be so closely related I might as well have just tried one. None had any effect on bluetooth microphone. Heck if CM11 doesn't do it, there really are no alternatives out there! I tried the FauxAudio tweak, even paid $2 to Faux, which successfully managed to do nothing: app didn't was written badly. Finally, I tried a bunch of volume boost tweaks. That worked, actually. That is, it boosted the wrong volume. Finally, in a moment of true and utter desperation, I opened an ADB shell and edited that mixer file by hand. I then discovered that microphone gain on bluetooth is not controlled there.
I tried all my wired headsets again: Etymotic HF3's microphone produces such an atrocious sound, if I am to rely on it I need to seriously consider becoming a mime. Then there were my Bose QC15 headphones with a remote cable for Android by some off-brand company: that was terrible, the cable is useless. Heck, not even mime lessons can help me there.
Eventually I chanced upon an old microphone cable for my QC15 headphones. Just microphone, no remote. Surprisingly, this one is loud and clear! That after being anything but loud or clear on my old cell phone. Interesting. Unfortunately, it's been out of production for a few years. My working theory is that Bose realized putting a decent microphone on expensive headphones gives people real value, makes them spend money, and that way lies madness. We can't have that, can we. So when that cable starts cutting, so does my use of this cell phone.
I am screwed.
In any case, I will stop bumping my own thread, you guys obviously don't know a solution or there would have been a lively conversation right now. And I am pretty sure there is a moderator or two frowning right now, possibly getting ready to throw an encyclopedia at me. My only hope is that Google is going to do something about that pesky Broadcom driver that doesn't work sometime before the mass exodus to the iPhone. And before my precious microphone cable stops working, or I will be leading the way for that exodus. It's a phone, damnit, if it doesn't work like one it's no good.
Hmmm.... it should be possible to wire a good lavalier mike on a cell phone cable... maybe I can get an op-amp from an old tape recorder to get decent amplification... When attaching a 9V battery on my headphone cable begins to look appealing, we really have a problem.
Yes, if nobody reply you is because no one can help u.
But for what it's worth, i had an Xperia Play for 2 years. Using an Motorola Bluetooth Headset H350 while driving and a MW600 Sony Ericsson Stereo Bluetooth Headset, both never had a problem.
Now from 2013 Christmas both headsets with my new N5: still never a problem and not noticing any low volume or mic. Sorry
same issue
Dany XP said:
Yes, if nobody reply you is because no one can help u.
But for what it's worth, i had an Xperia Play for 2 years. Using an Motorola Bluetooth Headset H350 while driving and a MW600 Sony Ericsson Stereo Bluetooth Headset, both never had a problem.
Now from 2013 Christmas both headsets with my new N5: still never a problem and not noticing any low volume or mic. Sorry
Click to expand...
Click to collapse
hi,
i am having the same issue with my Nexus 5 in combination with my Logitech H800 Wireless headset (people can`t hear me).
Anybody who did find a solution for this?
Thx
pitchdown said:
hi,
i am having the same issue with my Nexus 5 in combination with my Logitech H800 Wireless headset (people can`t hear me).
Anybody who did find a solution for this?
Thx
Click to expand...
Click to collapse
No solution. I tried everything, everything I could think of. I got FauxAudio to work eventually and that did nothing for Bluetooth performance (and it said it wouldn't, but I was desperate).
I returned a lot of high end bluetooth headsets over this issue. Eventually I came upon the Plantronics Voyager Legend. I would like to tell you this really expensive headset works fine, but no - microphone gain is still low, though this time around people can hear me okay. Not great, just okay. I am using that now. It's not perfect, it's far from perfect, but finally usable. Sort of. If I speak loudly.
For what it is worth, the ElementalX kernel improves Bluetooth stability on the N5 quite a bit. Microphone gain is still low, though. Another thing that sometimes helps a little is turning off the multimedia profile on the headset, though why THAT would make a difference is beyond me.
All we can do is wait, watch the Samsung Galaxy S5 get released and wonder if we should switch.
kangelov said:
No solution. I tried everything, everything I could think of. I got FauxAudio to work eventually and that did nothing for Bluetooth performance (and it said it wouldn't, but I was desperate).
I returned a lot of high end bluetooth headsets over this issue. Eventually I came upon the Plantronics Voyager Legend. I would like to tell you this really expensive headset works fine, but no - microphone gain is still low, though this time around people can hear me okay. Not great, just okay. I am using that now. It's not perfect, it's far from perfect, but finally usable. Sort of. If I speak loudly.
For what it is worth, the ElementalX kernel improves Bluetooth stability on the N5 quite a bit. Microphone gain is still low, though. Another thing that sometimes helps a little is turning off the multimedia profile on the headset, though why THAT would make a difference is beyond me.
All we can do is wait, watch the Samsung Galaxy S5 get released and wonder if we should switch.
Click to expand...
Click to collapse
Somebody advised me to download the app "persist"
This is free from the playstore.
Can you try this and let me know this is working for you?
Thx
pitchdown said:
Somebody advised me to download the app "persist"
This is free from the playstore.
Can you try this and let me know this is working for you?
Thx
Click to expand...
Click to collapse
This app controls the bluetooth volume, not the bluetooth gain. The bluetooth volume was never a problem.
kangelov said:
This app controls the bluetooth volume, not the bluetooth gain. The bluetooth volume was never a problem.
Click to expand...
Click to collapse
Ok,
i am having the problem with my Logitech H800 headset with the nexus 5.
So this is a android kitkiat 4.4 issue?
Or is this problem only on several Nexus 5-devices?
pitchdown said:
Ok,
i am having the problem with my Logitech H800 headset with the nexus 5.
So this is a android kitkiat 4.4 issue?
Or is this problem only on several Nexus 5-devices?
Click to expand...
Click to collapse
My guess is either the bluetooth baseband or the bluetooth kernel driver used in the N5 is flaky. This is why I think so:
Problem does not exist on my old Samsung Galaxy S2, including when it runs the same nightly of CM11, nor does it exist on my computer or my desk phone. All the headsets I've owned performed admirably there, so the headsets are not directly the cause. From what I've seen no ROM and no kernel out there seem to be making a difference as far as Bluetooth gain is concerned, the problem is persistently there and the same. Best I could tell it's just the N5 with a problem and it's just for the phone profile. I've tried the Bose headset (the worst performer headset with the N5 of the lot) on a colleague's N5 and his phone was just as bad with it as mine. I am not sure if it's a small batch of N5s having a problem, I don't own lots and lots of N5 phones to try on, but I doubt it: with anything digital things are usually all-or-nothing and the N5 has an off-the-shelf Bluetooth chip, which is not unique to the N5. My guess is it's the entire model, but having only tried on 2 N5 phones, this is no more than a guess.
From what I saw online, the entire Nexus line has poor Bluetooth performance, not just the 5, and Google changed the Bluetooth stack with KitKat besides possibly introducing more problems. If you have a non-Nexus phone, the manufacturer most certainly replaced the Bluetooth driver and radio with one of their own, so problem goes away, but the Nexus line does not enjoy such attention.
An interesting thing to try would be for someone to put the LG G2 Bluetooth driver on a N5 kernel and try it out. I don't have the time or the expertise to do that, but there are plenty of people who do. Assuming the G2 does not have problems with bluetooth gain, if the problem still persists it will tell us if it's the N5 baseband or hardware doing it, and noone can help us there if that's the case.
I have this problem too, using my Nexus5 with iphone headsets. Peoples told me in skype and hangouts, that they hear me bad...
Shiver2005 said:
I have this problem too, using my Nexus5 with iphone headsets. Peoples told me in skype and hangouts, that they hear me bad...
Click to expand...
Click to collapse
That's a different problem. The wired headset problem is easily solvable with FauxAudio and a supported kernel.
This maybe realted to the changes Google made to the core Bluetooth stack as of Android 4.3+ I know they made adjustments for the BLE [low poer Bluetooth devices like pedometers and other senor type crap]. It is BEYOND me as to why Google keeps adding functionality ot the core Bluetooth stack when it is GLARINGLY OBVIOUS they have real problems with Bluetooth as a whole. WHY NOT fix the core issues so Bluetooth is much better at the basics before trying to add functionality or more complex?
I know they complained it would cost a bit for a different newer Bluetooth license but I mean in my personal experience with many different phones Bluetooth is SUPER flaky even at it's best in Android, and does not even work the same way across devices [I have used 3 different Jabra speakerphones on my bosses Galaxy 3 recently and they all worked to varying degrees even though they all use the same version of Bluetooth protocol], but my T989 [Galaxy 2 T-mobile], my parents G2s My bosses older Bionic, My fathers new Droid X, etc. all have random problems. You can usually find one device that works well with a certain phone/ROM, but that can change between ROM versions and devices so it is like you need to go and buy 1 of everything every time there is an update and go crazy finding the ONE that works [and as noted on page 1 with the gentleman using the same Platronics Voyager Platinum as I have it is a super expensive very nice device that worked BEAUTIFULLY in ICS, but now in 4.1 + you can not get more than 1 or 2 words across the mic unless you are YELLING at it like a crazy person on the SAME device].
So all that to say I think it is prolly related to changes Android made in 4.3+ flipped the Bluetooth operability on it's head.
Mic Volume OK with KitKat 4.4.4 and cheap "HB-800" headset
there've been no posts for a while so maybe the problem has gone away with the KitKat updates.
But anyway:-
I have a Nexus 5 and recently bought a cheap generic stereo earbud headset with mic from eBay .... $14.82 Ozzie including delivery to Western Australia.
I've actually asked the other party whether they can hear me (specifically "am I loud enough?") because I read this thread and have been assured that it's all good.
In fact it's a pity the sound quality at MY end isn't better, but that's probably the low quality ear buds rather than electronics / firmware reasons.
Of course, ymmv.
Here's the ebay item title in case anyone wants to look it up or I can pm the item number if it helps.
"Headphones Earphones with MIC 1st Stereo Bluetooth Hands-Free Wireless HV/HB-800"
No, the problem is still there. Reason there are no posts is that no one has a solution. Nothing has changed since March. I am somewhat controlling it with CM11 running on the ElementalX kernel. Without this kernel Bluetooth performance is unbearable. With it it is barely adequate.
It's funny that a cheap headset would work okay while multiple top-of-the-line everything-but-the-kitchen-sink models like the Plantronics Voyager Pro would still be having problems.
I was seriously considering getting the OnePlus One, the Nexus 6 and even the iPhone 6 hoping the issue would finally be fixed. It's ridiculous that a phone commonly accepted as the measuring stick of the Android world would be having problems with simple tasks like driving a bluetooth headset. *very disappointed*
Me too. Two days with my new N5 and when I use my Sony SBH20 people hear me bad... With my N4 no problem. Its annoying! Ive to speak with headset because Ive problems with my left arm and legs, I only have the right to hold the phone, I cant do anyhing more and when I walk I need that arm to hold my cane.
I dont see a real solution, I will have to return the N5

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