OMWTFBBQ!!1 Firmware Update?? - T-Mobile Sidekick 4G

I noticed that it automagically started updating the firmware when I connected my sidekick to Kies. Should I update? Or will that prevent me from being able to root my phone?
From 1.0.0.11011_4 <--- Currently @
To 1.0.0.11051_4

Weird. My phone is not even recognized in Kies, say's its not supported.

gutter said:
Weird. My phone is not even recognized in Kies, say's its not supported.
Click to expand...
Click to collapse
same here, is there a specific version of Kies that we need ? idk

Yeah just use the vibrant drivers and enabe usb debug mode.
The step by step guide on how to update your phone is on the first page of the thread titled "sidekick 4g."

Hmm, I'm interested in this.. any other input? I might hook mine up to see.
Sent from my Sidekick 4G using XDA app

for some reason when i put it in kies mode it says my device isn't supported (with debugging off) but when ever i turn usb debugging on it connects as mass storage with out an option for kies mode and then kies say my device isnt in the proper mode

Due to the lack of of an answer I am going to create a comprehensive tutorial on how to install the necessary drivers to recognize your device, and update it if so feel so inclined. It was actually extremely easy. This is going to be a video, and I am going to post it as a new thread.

To satisfy any curiosities I want to perform a full dump of this firmware before I update.

Theres my sorry attempt. The first time I uploaded it came out in 480p. I recorded it in 1080p so i deleted it and re upped it. Now when I re upload it it only comes out in 240. **** YOU YOUTUBE SUCK MY ****. I'm sorry this is the best I could do for tonight guys I'm exhausted. I'm going to sleep, but I will try to help as much as possible tomorrow. If you really want to update your phone and need live step by step process stuff I'll throw out my phone number. I really DGAF

The Pope of Dope said:
Theres my sorry attempt. The first time I uploaded it came out in 480p. I recorded it in 1080p so i deleted it and re upped it. Now when I re upload it it only comes out in 240. **** YOU YOUTUBE SUCK MY ****. I'm sorry this is the best I could do for tonight guys I'm exhausted. I'm going to sleep, but I will try to help as much as possible tomorrow. If you really want to update your phone and need live step by step process stuff I'll throw out my phone number. I really DGAF
Click to expand...
Click to collapse
lol if im correct youtube takes some time to render and process the video before it can be watched in its best res. i can watch your video now in 720p i think you just had to give it some time lol so no stress. but thanks for the vid im checking it out now

okay.. i think this thread was a mistake or i read it wrong .
first off i wasnt connecting to kies correctly because i wasnt using samsung kies mini i was using samsung kies.
second the firmware update you are talking about was updating your version of kies it wasnt updating your phone. the version of kies mini that you say to download in the video wasnt the latest kies mini so it updated when you first opened it (same for myself) now that its updated and i have kies open it says there is no upgrade available for my device.
if by some chance kies did update your phone check to see if the build is still KD1 , if it isnt then your phone was upgraded. not likely though
hope this helps and no need to get a dump if your still on stock, but thanks still.

does anyone know how to use the emergency firmware recovery feature in KIES? it seems to ask for some kind of code. I was wondering if by any chance this could be a way to restore your phone to factory stock?

yogi2010 said:
does anyone know how to use the emergency firmware recovery feature in KIES? it seems to ask for some kind of code. I was wondering if by any chance this could be a way to restore your phone to factory stock?
Click to expand...
Click to collapse
Use the 1 clik uninstaller by blu. Works like a dream, just tried it today =)

So there is an update firmware? Anyone tried it? There are several issues with the phone and if there really is an update I am curious as to what has been remedied.

Related

Rogers 2.2 update is available through Kies

Yep...Go get it.
EDIT: I mean Kies...The update box was in my way when I was typing lol
So what is the ROM version name?
A.VOID said:
So what is the ROM version name?
Click to expand...
Click to collapse
Just a min, update failed...I think cause launcher pro was the default home...trying again damn it.
Someone post a odin copy.
?
Let the BRICKING begin!
Would love an ODIN of this ROM... looking forward to it!
Installed Kies... Update process starts but Kies crashes. Anyone else have this issue? I'm currently trying to unroot to see if that makes a difference.
Edit: Exact issue is: MSC.Thunder.FirmwareUpdate has stopped working.
Does it regardless if I choose to backup or not the contacts and data.
Edit 2: Unroot changes nothing.
Edit 3: Doing a factory reset on the device doesn't help either. WTF?
connected to Kies - message "This device will be supported soon"
Fortysixandtwo said:
connected to Kies - message "This device will be supported soon"
Click to expand...
Click to collapse
http://www.samsung.com/ca/support/detail/supportPrdDetail.do?menu=SP00&prd_ia_cd=01012200&prd_mdl_cd=SGH-I896ZKARWC&prd_mdl_name=SGH-I896&prd_ia_sub_class_cd=P#
Get it here
Wonder if it'll be 2.2.1...
Ok so I just got back from writing an exam and will try to reinstall Kies. I tried 2 times to update through my computer this morning and once on my wife's PC (She has a Captivate as well)
All 3 attempts it says that Its downloaded the update but then it fails when it tries to install. Now remember I've not rooted or anything, so i think that there might be a newer version of kies or something...going to look now.
But anyways it tries to update it says a bunch of stuff like: You phone Jsomething1 and the update is supposed to be Jsomething2...I dont get it.
Remember I dont hack or mod phones in the slightest, so I have no clue what this J1 (mine) and the update of j2 is...?
The update is big though, takes a few minutes to download and I have a 16mps download speed...
Downloading this version of Kies and will try again:
http://www.samsungapps.com/about/onPc.as
I'm with Rogers with an AT&T Captivate (Rooted and Cognition 2.3b6). Will I be able to update my device to it? I much prefer the Rogers software than AT&T's. I don't care if I have to use Odin or erase everything.
alexvtr said:
Installed Kies... Update process starts but Kies crashes. Anyone else have this issue? I'm currently trying to unroot to see if that makes a difference.
Edit: Exact issue is: MSC.Thunder.FirmwareUpdate has stopped working.
Does it regardless if I choose to backup or not the contacts and data.
Edit 2: Unroot changes nothing.
Edit 3: Doing a factory reset on the device doesn't help either. WTF?
Click to expand...
Click to collapse
What ROM are you on ?
Did you put the phone in recovery mode when you have the first pop up menu ?
ScottyNuttz said:
Wonder if it'll be 2.2.1...
Click to expand...
Click to collapse
Nope it's 2.2
Where does it say it was released?
gunstar3035 said:
Ok so I just got back from writing an exam and will try to reinstall Kies. I tried 2 times to update through my computer this morning and once on my wife's PC (She has a Captivate as well)
All 3 attempts it says that Its downloaded the update but then it fails when it tries to install. Now remember I've not rooted or anything, so i think that there might be a newer version of kies or something...going to look now.
But anyways it tries to update it says a bunch of stuff like: You phone Jsomething1 and the update is supposed to be Jsomething2...I dont get it.
Remember I dont hack or mod phones in the slightest, so I have no clue what this J1 (mine) and the update of j2 is...?
The update is big though, takes a few minutes to download and I have a 16mps download speed...
Click to expand...
Click to collapse
Did you put your phone in Recovery mode like the first pop up is asking ? (Unplug usb cable from phone (not the computer), power off the phone, Hold vol up/down button and plug usb cable. You should now be in download mode (black/yellow screen with a shovelling droid)
silvertag said:
What ROM are you on ?
Did you put the phone in recovery mode when you have the first pop up menu ?
Click to expand...
Click to collapse
Stock ROM from Rogers
No, not recovery mode.
PC runs W7-32 for what it's worth.
In the meantime, I did some research on the error I mentioned above.
It appears it's a very common issue with KIES.
There are a few workarounds.
So far, I tried the "SIM-out" method and it doesn't work for me.
Next, I'm trying the regedit method.
Will report on results.
@silvertag: your upgrade worked fine or you haven't tried yet?
Enhanced said:
Where does it say it was released?
Click to expand...
Click to collapse
Nowhere you have to check Kies server to know it's been released. There is still no confirmation from Rogers last i checked.
alexvtr said:
Stock ROM from Rogers
No, not recovery mode.
PC runs W7-32 for what it's worth.
In the meantime, I did some research on the error I mentioned above.
It appears it's a very common issue with KIES.
There are a few workarounds.
So far, I tried the "SIM-out" method and it doesn't work for me.
Next, I'm trying the regedit method.
Will report on results.
@silvertag: your upgrade worked fine or you haven't tried yet?
Click to expand...
Click to collapse
Yes it worked fine you HAVE to put the phone in download mode before you start downloading the update or it will fail at the upgrade part.

[FIX] LG-p999dwp upgrade to GB-V21E

Ok I have the LG-P999dwp version, and was in unable to do the update through the lg updater. Was told that i have latest version. I am also running win7 ultimate and the KDZ program would always crash, so i found a work around.
I downloaded the LG kdz program and the V21_00.Kdz file You can get them from here, http://forum.xda-developers.com/showthread.php?t=1179750 here are pics to help you do this on a windows 7 ultimate and should work for any version of win 7.
The pictures show you what to do.
1: open the KDZ program ( follow the instructions in the read me )
then keep the cdma and DIAG alone and choose the browse and click on the V21E_00.KDZ file.
Sorry if this has been posted but i searched and could not find anything on how to do this. I was working out a few ways to do this on win 7 without installing win xp
2:Click on read phone information at the bottom of the program.
3:Click on Upgrade Start
4:Change country to different country and change Language to english
5:click ok and this opens up the LG updater and will push the update of GB to your phone on windows 7 machine and for phone with LG-P999dwp model # (aka refurb)
thank you soo much!
Works!!! Just follow the steps exactly. My wife has a p999dwp and I have a p999dw. Ive been trying to get Gingerbread on hers for two days now (the official way). I can now find one complaint about the update, I love it. I haven't used Bluetooth yet though. Thanks so much.
Thanks... Worked perfectly....
Just in case anyone wants to know .... I put my phone back to stock and unrooted before I did the update process.... Everything went smooth, update process took about 10 minutes.. Thanks again Bullseye....
I can't get into S/W Update mode now to flash ClockworkMod ???
EDIT: Never mind...had to try it a bunch of times (volume down and plugging in) before it worked
see my only problem is everytime i try to install the lg updater tool it stops quarter of the way and doesnt move, i have a windows 7
how did u guys get the update tool to install, i run it as administrator and it starts but then stalls quarter of the way? and it told me i had to install the tool , but then i just tryed launching the update and it started the process, of course i didnt try with the phone plugged in, what do u guys think
It doesn't even want to read my phone info....it gives me Get Chiptype Error. Tried with Debug mode too-still nothing. It keeps freezing on me....I am running Win7 Ultimate 64bit.
Anyone else having the same issues. I have all the drivers installed.
you have to be in stock 2.2 froyo doesnt matter if youre rooted or not, and stock recovery, and run the tool while booted into froyo with usb debugging on .. and i dont know but i had my sd card mounted
and by the way if this worked for you THANK the freaking OP because he figured it out and you couldnt he's awesome, love you man xD
sincest said:
you have to be in stock 2.2 froyo doesnt matter if youre rooted or not, and stock recovery, and run the tool while booted into froyo with usb debugging on .. and i dont know but i had my sd card mounted
and by the way if this worked for you THANK the freaking OP because he figured it out and you couldnt he's awesome, love you man xD
Click to expand...
Click to collapse
I am running stock Froyo and I am not rooted. I have stock recovery as well. I keep getting the same error...it starts reading my phone info and then Bam! Get Chiptype Error!
yes sir , for sure so sincest your talking about the lg update tool ur telling me i have to install it with the phone actually plugged in?
doesnt really matter, i had it unplugged till the window like the screenshot came up, try reinstalling the 3.x.x drivers from LG theres a thread somewhere and then plug your device in a different usb porn and wait for it all to install
It doesn't work for me guys. Tried reading the phone info as advised-it can't complete the operation. I get the stupid error and nothing happens. Don't know how to go around that error. Tried running the R&D tool in compatabilty mode and still got the same error.
Anyone else having the same issue?
wm2485 said:
Works!!! Just follow the steps exactly. My wife has a p999dwp and I have a p999dw. Ive been trying to get Gingerbread on hers for two days now (the official way). I can now find one complaint about the update, I love it. I haven't used Bluetooth yet though. Thanks so much.
Click to expand...
Click to collapse
Do you guys click on read phone info button on the second screen as well? That's where I am getting the Chiptype Error. Have you guys tried that? I am afraid if the tool doesn't read the phone info it won't be able to update it properly and I may brick my device. Any advises?
dude i cannot get B2Cappsetup to run! sucks it just stops quarter of the way
Did you install the msi file in the kdz folder... And I only clicked read phone info at the beginning ..
Sent from my LG-P999 using XDA Premium App
try skipping the read info and just click start upgrade.
sarni84 said:
dude i cannot get B2Cappsetup to run! sucks it just stops quarter of the way
Click to expand...
Click to collapse
Does it give some kind of an error? What kind of windows are you running?
Try rebooting your PC and reinstalling it... Only thing I did was downloaded the LG updater the other day and reinstalled it ... after it installed I connected my phone and it installed some drivers...
Sent from my LG-P999 using XDA Premium App

So is it true the official OTA update to Gingerbread is here? Says connection failed"

So is it true the official OTA update to Gingerbread is here? Says connection failed"
So I hear the OTA update for Gingerbread for G2X is available. Well when I go into "about phone" and click the "software update check", it always searches on server and then eventually says "connection failed". I understand this is a know issue, but a lot of people are saying that they were able to update to gingerbread this way.
Right now I am running a stock G2X phone on Simple Mobile service. Does running on simple mobile have anything to do with it not updating OTA(over the air)? How can I update. I don't want to download a hacked up unofficial version of the Gingerbread. I want to do it the right way. Thank you.
Lg's software updater? From lg's website..
Sent from my LG-P999 using XDA Premium App
Don't use the LG tool, it bricks phones. Get to a spot with full bars and search for the update again. The connection is key.
no it doesnt, if u have a newer reliable computer you are good to go just follow the instructions rite the first time and everything will go smooth , the whole process takes 10 minutes tops, and if ur with simple i dont think u are getting an ota from tmobile lol
sarni84 said:
no it doesnt, if u have a newer reliable computer you are good to go just follow the instructions rite the first time and everything will go smooth , the whole process takes 10 minutes tops, and if ur with simple i dont think u are getting an ota from tmobile lol
Click to expand...
Click to collapse
Can anyone else confirm that the ota update will not work because I'm using simple mobile? I was under the impression and was also told that simple mobil runs off T-Mobile. On the other hand, this is not the first time I've heard this, but I get a different answer everytime I call a T-Mobile store and ask. I'm also sure they don't like people that use simple mobile so of course. So can anyone confirm this with a decent explanation? Thank you.
And to the otherperson, wakeboarder, so I need full bars and it should work. Do you have simple mobile as well?
I think it sarni is right, if your not on the tmo network you won't get it via ota. Best bet is to use the lg update tool. That's how I did it and it was painless.
jdkackley said:
I think it sarni is right, if your not on the tmo network you won't get it via ota. Best bet is to use the lg update tool. That's how I did it and it was painless.
Click to expand...
Click to collapse
Can someone please walk me through the manual update process. I have an Apple Mac Mini which is 6-9month old and a Dell Windows XP which is old as hell but still works decent. And also a few questions:
1) is this update an official legit gingerbread update
2) If the phone does become bricked, will LG repair since it is their update
3) Step by step instructions please, I just got my phone back from LG and don't want to f it up.
Thanks guys.
thekid5 said:
Can someone please walk me through the manual update process. I have an Apple Mac Mini which is 6-9month old and a Dell Windows XP which is old as hell but still works decent. And also a few questions:
1) is this update an official legit gingerbread update
2) If the phone does become bricked, will LG repair since it is their update
3) Step by step instructions please, I just got my phone back from LG and don't want to f it up.
Thanks guys.
Click to expand...
Click to collapse
The updater tool only works with windows. Also, it only works with phones that are not refurbed.
oh, that's right. :/
Well step one would be to get ride of that apple junk. There is a reason that it doesnt work on apple because apple the corp[eration is a bunch of Asses and they dont make there stuff compatable with anyone else they think they are the only company out there that does this stuff. So I say good for LG for beating them at there own game and making there tool not compatable with apples junk. It would probally brick you phone anyway because it is not an Iphone. Once you do that you will be alot better off and your life will be easir since PCs are compatable with almost everything.
Then go to LGs website go to the mobile section go to support got to tmo p999dw or at this point it might say G2x there should be instructions for it on the site but instasll the mobile support tool them Make sure you install the drivers and then it will be smothsailing seeing as how you will have a fresh new PC. And yes the other Dude is right it just makes sence even if the other company uses tmos network it they only rent from them they would not have any control of OTA stuff TMO would not give them the rights to that for free. There customers are not TMOs so TMO does not care about them. As far As I know the LG update and the OTA are identical that is what I am told I am wondering that myself. The only thing that might be different and I really dought it is someone said that the OTA has the full 1080p and the LG update only shoots 720p. I'm not sure if that is true I also dont know if it is Just 1080p or 720p for both I think that the stock GB camera app only shoots 720p but I really dont know. So there you have it.
I'm running G2X with gingerbread update on simple mobile as well and having issues with internet and MMS service. I'm using APN that I set up to work with Simple Mobile but it keeps switching back to the T-Mobile APN. And there is nothing I can do with that. So unless there is some kind of solution on that problem, do not update to Gingerbread.
korenpenza said:
I'm running G2X with gingerbread update on simple mobile as well and having issues with internet and MMS service. I'm using APN that I set up to work with Simple Mobile but it keeps switching back to the T-Mobile APN. And there is nothing I can do with that. So unless there is some kind of solution on that problem, do not update to Gingerbread.
Click to expand...
Click to collapse
Simple Mobile is an MVNO of T-Mobile, correct? The problem is that their sim card uses T-Mobile's MCC and MNC. At boot up the phone looks at that and then sets the APNs accordingly. Since the phone was built for TMO it thinks that is what it should be. Solution is to set it and not turn your phone off. You can also edit the "apns-conf" file in /system/etc and put in settings for Simple Mobile. I believe that file will take precedence over other settings. You need to be rooted. After changing the file for Simple Mobile's APN settings select reset to default. If you don't know how to structure the file give me Simple's info and I'll make the file for you. Then just back up the old one, install the new one and see if it works.
Reboot or not reboot, it is still switching to TMO apn. So as far as I understood I have to root the phone first, then edit "apns-conf" file?
korenpenza said:
Reboot or not reboot, it is still switching to TMO apn. So as far as I understood I have to root the phone first, then edit "apns-conf" file?
Click to expand...
Click to collapse
Yup. And no guarantee it will work but someone needs to try it so we know.
Sent from my LG-P999 using Tapatalk
jboxer said:
Yup. And no guarantee it will work but someone needs to try it so we know.
Sent from my LG-P999 using Tapatalk
Click to expand...
Click to collapse
Kindly Let me know what are the info you need to make that file. I shall provide it to you.
Thank you
anush.isaac said:
Kindly Let me know what are the info you need to make that file. I shall provide it to you.
Thank you
Click to expand...
Click to collapse
Already done. Here you go. Enjoy!
http://forum.xda-developers.com/showthread.php?p=17743796#post17743796
Is there a difference between the LG site update and OTA update?? I am pissed I lost all the camera features and stuff when doing the LG updater way...
anush.isaac said:
Kindly Let me know what are the info you need to make that file. I shall provide it to you.
Thank you
Click to expand...
Click to collapse
You do not need any file!
I just rooted my phone with 2 steps:
First thing, I installed Clockwordmod with NVFlash.
Info here: http://forum.xda-developers.com/showthread.php?t=1056847
Then I boot into Clockwordmod Recovery and run this booting zip:
http://forum.xda-developers.com/showthread.php?t=1255214
After I rooted the phone, I went to APN settings and (YYYYYEEEAAAAHHHHH) WAS ABLE TO CHANGE T-MOBILE APN TO SIMPLE MOBILE!
You do exactly like simplemobile.com says BUT instead of creating new APN you just modify original one. Without rooting your phone it is impossible to do!
Big thanks to everybody on this forum who helped me!

Standalone Drivers!

To be completely honest, when I was new to this phone, I had a heck of a hard time finding the USB driver. I know you are supposed to install Kies, but that's a pretty big download. This 19.6 MB installer is found in the Kies files, I just decided to upload this for the sake of people who don't have the drivers yet.
Please inform me if this has already been posted/does not work.
I have NOT tested this, it should work though.
http://www.multiupload.com/IXQSQT03X7
jwl12345 said:
To be completely honest, when I was new to this phone, I had a heck of a hard time finding the USB driver. I know you are supposed to install Kies, but that's a pretty big download. This 19.6 MB installer is found in the Kies files, I just decided to upload this for the sake of people who don't have the drivers yet.
Please inform me if this has already been posted/does not work.
I have NOT tested this, it should work though.
http://www.multiupload.com/IXQSQT03X7
Click to expand...
Click to collapse
[scratches head] kies doesn't support the infuse (other than the drivers of coarse), installing kies is silly. The drivers are on the Samsung website under product support exactly where you'd expect them to be.
Kies supports my infuse...
Yea true don't get support with kies but until I installed it I never could get my phone to find what it needed to on the computer. It really is important if u end up having issues connecting and finding your phone
Sent from my SAMSUNG-SGH-I997 using xda premium
debra said:
Yea true don't get support with kies but until I installed it I never could get my phone to find what it needed to on the computer. It really is important if u end up having issues connecting and finding your phone
Sent from my SAMSUNG-SGH-I997 using xda premium
Click to expand...
Click to collapse
That's because kies installs drivers, but again the logical place to look for drivers is the Samsung product support section and they are there. Its amazing the simple things this while forum seems to ignore.
---------- Post added at 03:44 AM ---------- Previous post was at 03:40 AM ----------
Naphthoylindole said:
Kies supports my infuse...
Click to expand...
Click to collapse
Which kies functions are supported with the infuse? Can you update firmware? Can you install Samsung apps? Edit contacts? Sync media? I never tried it but as fast as I know only galaxy s phones a supported and the infuse on att is not labeled as a galaxy s. I've heard it doesn't work but I have Linux on my computer and never use windows unless I have to. I have no reason to use kies or USB drivers.
so kies works on infuse now? that would be really helpful if they had an app, because my usb driver is broken and i cant update my phone.
any help?
yes, kies supports the infuse now. and is the only proper way to upgrade to official gingerbread from att.
thats a little stupid idea to say the least...
what about people that dont have a computer, or like me their USB connection on their infuse is not working(im not the only one)?
i cant find any drivers for my infuse or ways to download the update that im pretty sure would fix my phone...they've really left me deserted and want me to pay a fee to have my phones OS reinstalled
on the infuse, gingerbread required a new bootloader which required a computer. you should have drivers loaded with kies, if not you can get them from samsung. you may have to go select the proper driver in device manager. i know it conflicts if you install adb.
The Jack of Clubs said:
on the infuse, gingerbread required a new bootloader which required a computer. you should have drivers loaded with kies, if not you can get them from samsung. you may have to go select the proper driver in device manager. i know it conflicts if you install adb.
Click to expand...
Click to collapse
This method use diff type of drivers....
http://forum.xda-developers.com/showthread.php?t=1524081
Sent from my SAMSUNG-SGH-I997 using Tapatalk 2 Beta-5
devinwithaninfuse said:
thats a little stupid idea to say the least...
what about people that dont have a computer, or like me their USB connection on their infuse is not working(im not the only one)?
i cant find any drivers for my infuse or ways to download the update that im pretty sure would fix my phone...they've really left me deserted and want me to pay a fee to have my phones OS reinstalled
Click to expand...
Click to collapse
Bro your not. My old phone had that. Go yell at them, it is probably broken. Os will not help, tried that. Its sammies fault, they say ooohhh ahhh its software. Bull, unless if yours works on other computers. IF doesnt, then go say you will cancel if they do not treat you correctly.
Oh god necrobump...

No data using unlocked AT&T Samsung S7- HELP

My apologies if this has been dealt with elsewhere, if so please just point me where to go...
Last week we switched to T-Mobile from AT&T. I had AT&T unlock all 4 of our phones. That was done successfully.
So my wife starts using her S7 and she can make calls and text just fine, but she calls from work saying she has no data. Hmm. So I call tech support. They have me change Access Point info several times, but still no luck. Tech guy "escalates" things to "Engineering" but we haven't heard boo from them.
I was tinkering with the phone and recall Airplane mode can sometimes kickstart data issues, sure enough, if I turn Airplane Mode on, then off, I get full 4G LTE signal and we can surf. But the minute I reboot the phone, we lose data connection until I do the airplane trick.
Note that all of our other phones have no issues like this, and yes, tech says all phones show having full access to data.
So has anyone had this issue and successfully fixed it? If so how? It's driving us crazy.
Thanks in advance.
OhAlfie said:
My apologies if this has been dealt with elsewhere, if so please just point me where to go...
Last week we switched to T-Mobile from AT&T. I had AT&T unlock all 4 of our phones. That was done successfully.
So my wife starts using her S7 and she can make calls and text just fine, but she calls from work saying she has no data. Hmm. So I call tech support. They have me change Access Point info several times, but still no luck. Tech guy "escalates" things to "Engineering" but we haven't heard boo from them.
I was tinkering with the phone and recall Airplane mode can sometimes kickstart data issues, sure enough, if I turn Airplane Mode on, then off, I get full 4G LTE signal and we can surf. But the minute I reboot the phone, we lose data connection until I do the airplane trick.
Note that all of our other phones have no issues like this, and yes, tech says all phones show having full access to data.
So has anyone had this issue and successfully fixed it? If so how? It's driving us crazy.
Thanks in advance.
Click to expand...
Click to collapse
Try flashing a Tmobile firmware to the phone it will be more compatible with the network and also solve issues with cellular connectivity private message me so I can give you detailed instructions
How do I do that? Thx
OhAlfie said:
How do I do that? Thx
Click to expand...
Click to collapse
Ok it's actually easier to give you instructions on the main thread but first I need you to make sure you have access to a computer unless you are actually using xda so assuming you are near your computer when you have time back up your wife's phone with smart switch, here is a download link http://www.samsung.com/us/assets/Smart_Switch_pc_setup.exe
Matter of fact I got a call from T-Mobile telling me to try to "flash the software" and use the Smart Switch to back things up. I downloaded the Smart Switch for PC but when I tried to open it, it wouldn't install, gave me some weird error message.
So once I get the phone backed up, can you point me to how to flash the T-Mobile software? I'm crossing my fingers this is fairly easy since I'm not much of a tech when it comes to deeper smartphone tweaking (ROM's this and that lol).
Thanks for your help folks. I just want a smooth running phone vs. giving T-Mobile $30 more a month for an identical phone.
OhAlfie said:
Matter of fact I got a call from T-Mobile telling me to try to "flash the software" and use the Smart Switch to back things up. I downloaded the Smart Switch for PC but when I tried to open it, it wouldn't install, gave me some weird error message.
So once I get the phone backed up, can you point me to how to flash the T-Mobile software? I'm crossing my fingers this is fairly easy since I'm not much of a tech when it comes to deeper smartphone tweaking (ROM's this and that lol).
Thanks for your help folks. I just want a smooth running phone vs. giving T-Mobile $30 more a month for an identical phone.
Click to expand...
Click to collapse
So download Odin from here http://samsungodin.com/download/Odin3_v3.12.3.zip and then here is tmobile firmware http://updato.com/firmware-archive-select-model?record=F3096555AECD11E6B04AFA163EE8F90B
Thanks for the links, do you (or anyone else) have a detailed list of installation instructions? Teach me like I'm in 3rd grade.
OhAlfie said:
Thanks for the links, do you (or anyone else) have a detailed list of installation instructions? Teach me like I'm in 3rd grade.
Click to expand...
Click to collapse
Ok first put your phone In download mode by holding down volume down+power+home until you see this
Sorry, posted too soon here is what you will see while in download mode
So am I downloading both those files above to my PC, or to the phone? At what point to do I put phone into Download mode??
I guess the big question, what are the odds that this bricks her phone?
thx
And then in Odin you will see 4 tabs BL AP CP CSC click on the BL button next to the message box and select your downloads folder do this for the AP CP and CSC as well and click start
OhAlfie said:
So am I downloading both those files above to my PC, or to the phone? At what point to do I put phone into Download mode??
I guess the big question, what are the odds that this bricks her phone?
thx
Click to expand...
Click to collapse
The bootloader is locked so you can only brick your phone if you unplug it while it is flashing also you may have to use a modified Odin program so if you need it let me know
So to confirm the steps:
First backup my phone using Samsungs software via my PC then..
Download the two files you posted earlier TO MY PC.
Open Odin and get the folders situated..
Plug in the phone to the PC and set it to Download mode
Let it do it's thing..once done I should have the full T-Mobile software and no more AT&T junk?
Sound correct..if not, please fill in any missing steps.
Much appreciated.
OhAlfie said:
So to confirm the steps:
First backup my phone using Samsungs software via my PC then..
Download the two files you posted earlier TO MY PC.
Open Odin and get the folders situated..
Plug in the phone to the PC and set it to Download mode
Let it do it's thing..once done I should have the full T-Mobile software and no more AT&T junk?
Sound correct..if not, please fill in any missing steps.
Much appreciated.
Click to expand...
Click to collapse
Right and if it doesn't connect In Odin then it won't say com with a number so also make sure you have drivers
loganbeck14 said:
The bootloader is locked so you can only brick your phone if you unplug it while it is flashing also you may have to use a modified Odin program so if you need it let me know
Click to expand...
Click to collapse
Thanks, so how would I know if I need a modified Odin program??
How do I make sure I have the correct drivers? Assuming I need those loaded to the PC(?) BEFORE I start all this process?
OhAlfie said:
Thanks, so how would I know if I need a modified Odin program??
Click to expand...
Click to collapse
It will say sha256 is invalid
---------- Post added at 07:23 PM ---------- Previous post was at 07:20 PM ----------
OhAlfie said:
How do I make sure I have the correct drivers? Assuming I need those loaded to the PC(?) BEFORE I start all this process?
Click to expand...
Click to collapse
Use this link to download drivers http://developer.samsung.com/common/download/check.do?actId=698
So have you done this same thing to an AT&T S7 with full success? Just wondering. My wife won't let me hear the end of it if I brick this phone. LOL
loganbeck14 said:
It will say sha256 is invalid
---------- Post added at 07:23 PM ---------- Previous post was at 07:20 PM ----------
Use this link to download drivers http://developer.samsung.com/common/download/check.do?actId=698
Click to expand...
Click to collapse
Download to PC, correct?
OhAlfie said:
Download to PC, correct?
Click to expand...
Click to collapse
Yes

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