I signed up for T-Mobile To Go (prepaid service in the US) and need to use the command request #999# to get an IM reply with the balance on the account. When I try this, nothing happens (specifically, after dialing #999#, the Talk button just clears the inputed string).
If I try #646# (the equivalent string command for the postpaid service), I get an IM replay saying "Please dial #999# to check T-Mobile To Go account balance".
I tried several random #nnn# numbers and always get something (either a failed message or a command not supported message), unless I dial #999# or #998#, in which cases, as before, the phone just clears the command string.
I put the SIM card in a Treo600 (PalmOS) and everything works well (which makes me think is either a PDA2k problem or Pocket PC).
Anybody has a clue about this? Of course, I spent a couple of hours on the phone with T-Mobile customer service / tech support but got nowhere…
Thanks!
I just switched my unlocked Atrix 2 phone from ATT to Tmobile. I can make and recieve both phone calls and text messages. Unfortunately, I have been unable to get voicemail to work. When I dial the number, I get a menu that asks for my phone number and then says that it cannot find an account for that number. I've tried talking to tmobile, and there only solution was to wait up to 72 hours for the number porting to complete. Is there a chance that this is some setting I need to change, or will I just need to wait.
On a side note, if I try to enable a mobile hotsot, I get a message that it is not allowed by my att account. Will this ultimately switch/is there a setting I can change, or will i never be able to use this feature.
Getting this error when I try and setup call forwarding on the gear s2 3g AT&T
Same here on t-mobile
same here on tmo. gonna go to store today
paoloroeseke said:
Same here on t-mobile
Click to expand...
Click to collapse
called tech support, while the tech tried to be helpful, it was a disaster. She tried telling me that my handset needs a master reset because my phone wasn't doing the short code correctly to fwd calls. I was able to go into settings and successfully forward the number from there. She tried to tell me also that I'd have to call them every time i wanted to fwd the number.
earlier in the call she told me the call fwd wasn't working because the watch knew the handset wasn't samsung... (/headdesk)
quick follow up, i was able to fwd calls myself from a settings menu on the phone, rather than via the watch.
I also figured out that i can fwd call from my watch to my handset via short codes (on tmo **21*phone number# and remove it by ##21#)
I have a prepaid T-Mobile SIM card in a phone and I need to forward all the calls that come to it for only about the next 7 days.
I can't use the built-in forwarding options or the TMO dial codes (**21*) because tmobile doesn't support call forwarding on a prepaid SIM.
I was hoping to find an app that would be able to forward all calls to another number but every app I've looked at in the play store seems to only work with those same codes (**21*). I guess I need something that can intercept all the incoming calls and then dial out with Google Voice over WiFi. I'm hoping there's an easier way though because that would probably require rooting the phone and a lot of extra effort just for something that I won't even need in a week.
I can't get visual voicemail to work on my phone. Talked to tech support and after an hour of trying to help me, they said this device is not supported by AT&T.
I tried setting up Google voice on this phone, but the phone won't let it forward calls. I just get an error.
Any help greatly appreciated.
What was tried for vvm?
Is it enabled in the dialer settings?
Not clear what the problem with GV is.
Try dialing *004*xxx-xxx-xxxx# (substituting your GV# for 'xxx-xxx-xxxx') to get calls forwarding to GV when your phone is busy or unanswered
When I use the *004*xxx-xxx-xxxx# I get "call forwarding connection problem or invalid MMI code. (1)"
When I try call forwarding through the phone app settings, I get "network or sim card error"
Reading online a new sim card won't fix this. I have reset network settings and rebooted. I've call ATT text support, but they have no answers and tell me this is an unsupported device.
So I can't get att visual voicemail to setup and because I can't use call forwarding, I can't use Google voice for their visual voicemail.
Any suggestions?
https://www.ringsavvy.com/blog/how-to-set-up-conditional-call-forwarding-att-mobile/
*004*xxxxxxxxxx*11#
That's the GSM code,works on AT&T and TMO, or at least did on my 3G phones.
Also seen **004*1xxxxxxxxxx# mentioned.
(Note 2 *s and the 1 before number
ST Dog said:
https://www.ringsavvy.com/blog/how-to-set-up-conditional-call-forwarding-att-mobile/
*004*xxxxxxxxxx*11#
That's the GSM code,works on AT&T and TMO, or at least did on my 3G phones.
Also seen **004*1xxxxxxxxxx# mentioned.
(Note 2 *s and the 1 before number
Click to expand...
Click to collapse
I tried both and get the same errors as before. You don't realize how much you miss a feature until it's gone. Standard voicemail sucks. Anyone else have a suggestion?
Maybe try 002 instead if 004?
(Though that forwards all calls. Could then deactivate with #21#)
Or the individual conditions using *67, 61, and 62.
https://www.geckobeach.com/cellular/secrets/gsmcodes.php
They worked with TF AT&T when I last had GSM, in 2015.
Also saw some posts suggesting that AT&T won't allow changes to Cinditional Call Forwarding from the phone now and to call to have them set/change it.
With the March security update, AT&T visual voicemail now works.