When wifi and wifi-calling are enabled, it disconnects from the tmo network.. Great.. no problemo. I don't want it connected to the tmo network at the same time.
But.. when I lose the wifi.. i.e. service is interrupted, I leave the area, etc., then wifi-calling is stuck "ON" and I cannot return to the tmo network because the app is trying to find the wi-fi connection. This causes all voice/data to be dead.
I have tried killing the wifi-calling app via ATK, it won't shut down. I tried to FC it, no go. I tried to reboot the phone.. no go. I tried to kill it via Watchdog.. no go.
So basically, if I forget to shut off the app b4 I leave my wifi area, I'm screwed and dead in the water. Or, if the wifi connection is lost (i.e. service interruption), I'm screwed.
The only way wifi-calling will display the on/off button is when it has a wifi connection.. I know, I know.. I must force myself to remember to shut the stupid app off before leaving the local network.. but I forget at times.
I have only found 1 work around, and I'm hoping someone else can chime in on this. I'd like to see if there is an easier way around this.. It can be fixed via freezing the app. Then the tmo network kicks in. As soon as the app is unfrozen, it goes back to searching out wifi and disabling all voice/data.. until I get a wifi connection.
Thoughts?
can someone test this to see if they get the same results?
Mine switches as it should when I leave a wifi area.
GideonX said:
Mine switches as it should when I leave a wifi area.
Click to expand...
Click to collapse
Seriously? You have wifi calling and wifi enabled. You shut off wifi and it automatically switches off wifi calling?
that's messed up. If I do that, I'm w/o service. Guess I'll reinstall the app..
GideonX said:
Mine switches as it should when I leave a wifi area.
Click to expand...
Click to collapse
Thanks!!! I have discussed this on the forums a bunch of times in misc. conversations and no one has said "Hey, that's not the case for mine." I thought it was a glitch with the app.
R&R'd the app.. good to go. Thanks so much.. It's been like this since I took it out of the box.
Related
I've noticed that the profile for my home wifi network keeps getting disabled. Usually, I'll leave for a bit, then come back and about half the time it never reconnects. When I go into the wifi list, it's marked as disabled. I enable it and it works fine from that point unless I leave again. It's my understanding a profile will get disabled when it cannot connect to a network for some reason, but clearly it can. My G2 and SGS never have this problem. Is this a setting somewhere? Thanks...
I am having this same issue. I dont know how to fix it
This is more serious than I realized! I just got disconnected randomly even while staying in perfect coverage. Not only does it disconnect, but it DISABLES the connection and won't reconnect again unless I manually tell it to. I rely 100% on WiFi calling while home and now I'm missing all kinds of calls and texts because WiFi is disconnected...
I'm hoping this is just is a software issue that can be resolved pretty quickly, officially or unofficially...
This phone has like 10 legit problems already. Tmobile needs to hurry up with the updates or the refunds will kill them.
It might help if you talk about the router you're using. I have a Netgear N600 and haven't had any Wi-Fi issues either connecting, staying connected, or automatically reconnecting. Bluetooth on the other hand...
BarryH_GEG said:
It might help if you talk about the router you're using. I have a Netgear N600 and haven't had any Wi-Fi issues either connecting, staying connected, or automatically reconnecting. Bluetooth on the other hand...
Click to expand...
Click to collapse
It's a Linksys WRT610N. Very modern and very stable router. There's no reason this phone should have any problem with it. I literally have a G2 and SGS sitting side-by-side with the G2x and only the G2x has this problem. The SGS is Froyo and the G2 is Gingerbread. I also have a slew of other wireless (on both 2.4ghz and 5.8ghz bands) and wired clients connected that all have zero issues. I don't know why it would work on one router and not the next...
Are you using WPA2-AES encryption or something else?
zaventh said:
Are you using WPA2-AES encryption
Click to expand...
Click to collapse
Yes. And you're right, the phone is very temperamental across a number of areas.
Did you set up your wifi to never go to sleep? Cause if you havent - it disconnects every time you turn off the screen.
In order to do that, go to Settings=>Wireless & Networks=>Wi-Fi Settings=> click on the "menu" button on your phone=> Advanced=> Wi-Fi sleep policy=> and choose Never.
I did that, and my wifi calling is flawless ... and I rely on it pretty much all the time that I am at home (thanks for that stupid t-mobile signal)
I have the same issue and the setting I have by default to Never go to sleep... Also, has nothing to do with router as any of my other phones have this issue including Nexus One.
Did by any chance any of you with this issue restore some Titanium Back-ups? Because when I restored mine from a back-up of my 1st G2x (exchanged) I also restored the previous wi-fi settings and after that the wi-fi wouldn't work correctly. I did a factory reset and it fixed the problem.
Edit: If all else fails, then try a factory reset. I know it sucks, but it could fix everything.
Sent from my LG-P999 using XDA App
I'm having issues with this as well. Wifi set to never sleep, I haven't restored any apps. I constantly lose connection. I've tried the factory reset thing etc. and it doesn't help.
I can connect to my wireless g Linksys access point but not my airport extreme ... my Linksys is open my ape is not(I realize I wrote ape LOL)
Sent from my LG-P999 using Tapatalk
WiFi seems to be losing dns services
I have the same WiFi problems and while a factory reset clears the problem
temporarily and changing the WiFi sleep setting to never is an immense help
once it's gone off-line I can't get it to come back.
I have noticed that if it has a cached dns lookup to an ip address that that
ip address is still accessible. So if you can get OTA data live, look up google.
Switch to wifi, google is still accessible and you can do queries but you can't
click through on the links because the dns lookup fails.
I've fiddled with killing myaccount, suggested elsewhere, without success.
Unless there is some robust configuration change that pops up soon I suppose
I'll have to return it...
boylan said:
I have the same WiFi problems and while a factory reset clears the problem
temporarily and changing the WiFi sleep setting to never is an immense help
once it's gone off-line I can't get it to come back.
I have noticed that if it has a cached dns lookup to an ip address that that
ip address is still accessible. So if you can get OTA data live, look up google.
Switch to wifi, google is still accessible and you can do queries but you can't
click through on the links because the dns lookup fails.
I've fiddled with killing myaccount, suggested elsewhere, without success.
Unless there is some robust configuration change that pops up soon I suppose
I'll have to return it...
Click to expand...
Click to collapse
Did you also uninstall market updates and freeze the market updater?
It got mine working again without any problems. Sucks that this has to be done to get wifi to work properly.
I've frozen MyAccount and WiFi calling and it's working at the moment.
Truely I was a little tired and forgot about the market updates until I got
back here.
Insane that one has to do something like this for such a basic feature.
I mean who is going to use the OTA networking when wifi is available?
Let alone the cost issues. I went from 880kbps to 10100kbps going from
OTA to wifi.
This device must have rushed out the door.
Useless at any speed
So I've uninstalled the updates to and FROZEN:
My Account
Market Updater
WiFi Calling
AppPack
and the phone is still trippy. I've discovered also (via the engineering menu)
that the networking ping test fails - "network unreachable". The wifi
data looks good but it doesn't show the current gateway or dns configuration
information.
I'm at a loss for what to try next. Anyone got any suggestions?
Is there something like a netstat android app?
I am having the SAME issue as well as the OP..... =/
wifi recovery
Too soon to say that this is a consistent work-around but I'm
having some short term luck with
rebooting the phone (remove battery) in Airplane mode
enabling wifi
turning airplane mode off
Not sure if the battery pop is necessary. I suspect it's not.
I also suspect that freezing/deinstalling the various updates
is pointless.
Probably the whole work-around is to change the
Wi-Fi sleep policy to never:
settings->wireless & network settings->Wi-Fi settings->advanced
and use the airplane/wifi enable reboot sequence.
If someone has a permanent work-around based on precise setup
sequence and freezing applications I'd like to hear it - I think I've
followed the several posts on this topic and that path is unreliable but
it never hurts to be wrong.
dj75728 said:
Did by any chance any of you with this issue restore some Titanium Back-ups? Because when I restored mine from a back-up of my 1st G2x (exchanged) I also restored the previous wi-fi settings and after that the wi-fi wouldn't work correctly. I did a factory reset and it fixed the problem.
Edit: If all else fails, then try a factory reset. I know it sucks, but it could fix everything.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Mine does this and I never restored any system data. I only restored apps.
Strange.
I use WiFi calling at work with no problems. It is a Netgear router. I haven't had problems at home with my Linksys router either.
So my phone just started showing this behavior like a day or two ago. It's doing it right now. Both my Wifi and 4G icons appear in the notification bar. The 4G icon isn't showing activity (the download and upload arrows are dimmed), BUT if I go to my "Phone Info" app, and go to Phone Information it shows:
GSM service: In service
GPRS service: Connected
Network Type: HSDPA
Before whenever I was on Wifi only the Wifi icon would show up, and Phone Info would show GPRS Service as : Disconnected, i.e. normal behavior. Now it appears there is a conflict somewhere and the 4G network is showing as connected even when wifi is on.
Now, I did make some changes recently:
1) Temp-rooted and pm disabled a bunch of bloatware - this was like 4 or 5 days ago and I didn't have the problem at all so I'm not sure if it's related.
2) I unchecked Wireless Settings > Mobile Networks > "Enable always on mobile data" - Thought it might save battery when in sleep mode.
I think the problem started after #2. I've since checked that option back on, restarted, airplane mode, battery pull etc., but it's still exhibiting the same behavior. I've never seen this happen on any of my past Android devices (a lot). If I go to the Quick Settings it shoes Mobile Network is OFF but it IS checked. It's really confusing. When you turn Wifi on, Mobile network should disconnect, but according to phone Info, mine is on and I've been getting "network issue, try again" in the Market, and "Network Communication issues" in the Speedtest app so clearly something is being affected.
This has been my ONLY problem with my Sensation thus far, and the fact that it JUST started doing this makes me wonder what I could have done to affect it.
Thoughts?
EDIT: Every once in awhile the 4G icon WILL disappear leaving only Wifi on, and Phone info shows GPRS service: Disconnected, but eventually the 4G/2G icon comes back and Phone info shows GPRS service: Connected, so it keeps trying/turning itself on even though my Wifi is connected. WTF!
If you're on a t mo device it's because of the my device app. Open and close it or end the process in system panel and it should fix the problem.
I believe this is somewhat normal...
I have voice only plan and disabled data through the *#*#INFO#*#* menus. The only way I can get data is through Wifi, which I always have enabled, regardless when I go to About Phone -> Network, I see mobile network type HSDPA.
It seems like voice is going through the 3G/4G but not any data. Not sure why you do get the 4G popping up, I sure don't.
Sdobron said:
If you're on a t mo device it's because of the my device app. Open and close it or end the process in system panel and it should fix the problem.
Click to expand...
Click to collapse
Thanks! I tracked down the second package name for "My Account" (one is for My Account, one is for My device), disabled and rebooted. So far so good; Wifi is connected, no 4G icon, and Phone info shows GPRS service: Disconnected as it should. I had already disabled one package but not the other. I can live w/o the My account feature for a bit and I'll keep an eye out to see if the problem returns.
bigmase521 said:
Thanks! I tracked down the second package name for "My Account" (one is for My Account, one is for My device), disabled and rebooted. So far so good; Wifi is connected, no 4G icon, and Phone info shows GPRS service: Disconnected as it should. I had already disabled one package but not the other. I can live w/o the My account feature for a bit and I'll keep an eye out to see if the problem returns.
Click to expand...
Click to collapse
You phone will always connect to data whn using Tmobile apps such as my account app. Its because they need network data, not web data, to get their info like your usage, and billing. If you manually shut of data and turn wifi on and try to open the my account app, it will give you error.
Just because you turn Wifi on, it doesnt make the data shut off. It just connects to WIFI because its a stronger signal. It will still access the 4G data for netork required information. You can manually shut off mobile data and then turn on wifi if you want.
^This is true, I'm manually switching 4G off when connected to WiFi.
dubie76 said:
You phone will always connect to data whn using Tmobile apps such as my account app. Its because they need network data, not web data, to get their info like your usage, and billing. If you manually shut of data and turn wifi on and try to open the my account app, it will give you error.
Click to expand...
Click to collapse
I realize this, however I was never trying to use the T-mobile apps.
dubie76 said:
Just because you turn Wifi on, it doesnt make the data shut off. It just connects to WIFI because its a stronger signal. It will still access the 4G data for netork required information. You can manually shut off mobile data and then turn on wifi if you want.
Click to expand...
Click to collapse
Of course it does. What would be the point in having BOTH Wifi and 4g/3g/EDGE data on at the same time, all the time? That would be a HUGE drain on your battery if it were constantly using both radios and connected to/searching for both networks. When you turn Wifi on, the mobile data radio gets turned off. When you de-activate Wifi, mobile data turns back on. This is why you get much better battery life on Wifi because the 4g/3g radio gets turned off. Plus, both can't be connected at the same time or else there would be routing problems i.e., it would get confused as to which connection to use.
This is exactly what happened to my phone in that that both WERE on at the same time and it was causing no traffic to get in/out and I couldn't figure out why. Disabling the two t-mobile My Account packages solved it so it seems like
one was trying to connect in the background and couldn't but then froze the radio state. I'm not gonna re-enable the app to confirm but IIRC when you're on Wifi and fire up the My Account app, it either prompts you to turn off wifi, or it just disables wifi temporarily and fires up the mobile radio in the background, and re-enables when you're done.
Sdobron said:
If you're on a t mo device it's because of the my device app. Open and close it or end the process in system panel and it should fix the problem.
Click to expand...
Click to collapse
Yep. If you keep the T-Mobile my account app running it will do that cause It needs the 4G/Data connection.
xamadeix said:
Yep. If you keep the T-Mobile my account app running it will do that cause It needs the 4G/Data connection.
Click to expand...
Click to collapse
Right, but what I'm saying is that I wasn't running the app. It does run as a service though so I'm wondering if it was trying to connect on it's own in the background, though I'm not sure why. I haven't seen this behavior on any other devices including my Sensation before I disabled one of the My Account apps, but I'm almost positive at this point it was the culprit. Could be because I had only disabled one of them and not both. After I disabled the second, the problem went away.
Do you have WiFi sleep disabled?
If not, phone may revert to regular data until you start communicating and wake up your WiFi.
Just a thought.
Sent from my HTC Sensation 4G using Tapatalk
PaulGiz said:
Do you have WiFi sleep disabled?
If not, phone may revert to regular data until you start communicating and wake up your WiFi.
Just a thought.
Sent from my HTC Sensation 4G using Tapatalk
Click to expand...
Click to collapse
Nope, sleep policy is set to "Never" and wifi sticks fine. Still happened even with screen on so wifi was def. awake. I fixed it by disabling the T-Mo My Account apps so I'm cool but maybe it can help someone else if they have the same problem. It's really weird, never seen it happen before. I wish I took a video of it before I disabled the apps. Thanks guys.
bigmase521 said:
Right, but what I'm saying is that I wasn't running the app. It does run as a service though so I'm wondering if it was trying to connect on it's own in the background, though I'm not sure why. I haven't seen this behavior on any other devices including my Sensation before I disabled one of the My Account apps, but I'm almost positive at this point it was the culprit. Could be because I had only disabled one of them and not both. After I disabled the second, the problem went away.
Click to expand...
Click to collapse
It's poor coding in the app. Nothing you're doing wrong.
I don't really know if this is peculiar to Glorious Overload (which I've been running for a week or so) or is maybe a kernel problem on the Sidekick 4G.
I want my wifi to stay connected when the screen turns off. I've tried setting the wifi sleep policy to both "never" and "never when plugged in" with limited success. Seems to sometimes stay on and sometimes not. When it gets into the "sometimes not" state, the only cure I have found is rebooting the phone. Other than that, I haven't yet caught a pattern to it.
Anyone have any info or suggestions?
(For those wondering, I want wifi to stay on so that I can use the quite nice "AutoAir" app to turn off my 3G/4G data connection [to save battery] when I'm connected over wifi. And I want that because I'm trying to use "Groove IP" to do all my calls as VoIP, which is somewhat better over wifi when it's available.)
(For those who don't know how to set the wifi sleep policy, try Settings > Wireless and network > Wi-Fi settings. Then hit the menu button and select "Advanced".)
Well, I checked my advanced settings, and mines was on never. I know it's woring because I download a lot of crap, esp via torrent clients. And once I have wifi on, it doesn't use 4g anymore. When I turn it off, 4g comes back. Mind you, I don't use and switcher apps or anything of that matter.
Quite odd that you're having a problem, are you stock GO2?
Sent from my Sidekick 4G running PDT's Glorious Overdose.
Yes, stock GO2.
For me, the behavior is intermittent. Sometimes seems to stay on, but sometimes seems to "forget".
There seem to be a zillion "fix your wifi" or "keep your wifi on" apps in the market, so I am trying a few of those now. (Slow going due to the intermittent nature of the problem I'm trying to solve.)
I noticed at the end of your post that u want to turn off your data and keep your wifi on to save battery, but with our device having wifi on uses more power than data. Mainly because our data and our cell signal are on the same radio, so by turning off data you really are doing nothing, because your cell service is still using the radio, but now that you've turned on wifi you now have the cell/data radio on and your wifi radio on. Really the fact that our cell and data are in the same radio is great because it really cuts down on battery use. So there you go. Learn something new everyday. please thanks this post if you didn't know this or if it helped you.
Sent from my Kindle Fire using XDA
You're right ... I didn't know that.
The other reason I want to keep the wifi on (apart from my faulty reasoning about battery life) is that VoIP is generally better over wifi. It's easy to get that arranged for outgoing calls, but the phone is generally napping for incoming calls.
I may have to rethink my whole strategy for this.
Hey, guys I just got my Pixel 2.
I connected it wifi but it keeps losing it. Only if I reset my router it will keep the connection for a while, but somehow when
I get to work or in the morning the same issue appears again. It connects but when I go to an app which requires wifi it drops.
I tried to change the channel but didn't work as well.
Restarting the phone won't help either. I also don't want to factory reset it since I want to keep all my data etc. I don't want to go all that bs.
Maybe I should have stuck with a new iPhone after all. Sorry for that comment, but I'm really frustrated
I don't want to give it back or some ****, I just want to fix it easily so I can move on. I hope I get some advice here.
ThundeX said:
Hey, guys I just got my Pixel 2.
I connected it wifi but it keeps losing it. Only if I reset my router it will keep the connection for a while, but somehow when
I get to work or in the morning the same issue appears again. It connects but when I go to an app which requires wifi it drops.
I tried to change the channel but didn't work as well.
Restarting the phone won't help either. I also don't want to factory reset it since I want to keep all my data etc. I don't want to go all that bs.
Maybe I should have stuck with a new iPhone after all. Sorry for that comment, but I'm really frustrated
I don't want to give it back or some ****, I just want to fix it easily so I can move on. I hope I get some advice here.
Click to expand...
Click to collapse
this can help:
phone ::: Go to setting > wifi > advance > If there is Freq option then change it to 2.4Ghz
router (in case no option on phone) ::: go to Wifi setting of your router and disable 5Ghz. I can help more If I know model of your wifi router
:good:
I'm having the same exact problem as OP. I thought for a second I wrote the post. Would love to see if there's a solution. I don't see the option to change frequency in wifi settings. And this issue for me occurs on different WiFi networks.. so it's not just one router. Ugh!
Exactly the same issue here, which is what has lead me to this thread. It often happens that my phone switches to mobile data suddenly while working absolutely fine on Wi-Fi. I have tried almost every basic solution but condition remains the same. Also during that time it stop showing me my (saved) Wi-Fi in the Wi-Fi network available, while at the same time my same Wi-Fi is connected to all the other devices in my house. This needs a fix.
still no fix
aqibsid said:
Exactly the same issue here, which is what has lead me to this thread. It often happens that my phone switches to mobile data suddenly while working absolutely fine on Wi-Fi. I have tried almost every basic solution but condition remains the same. Also during that time it stop showing me my (saved) Wi-Fi in the Wi-Fi network available, while at the same time my same Wi-Fi is connected to all the other devices in my house. This needs a fix.
Click to expand...
Click to collapse
ya my problem is still there. This phone is utter dog ****, to be honest. Still waiting for an update, but now I know..never buy a pixel again
Is Bluetooth on? This is what is causing my WiFi to be very unstable......
Now let me start off with this happens when I was on Verizon and now on ATT and with several different Samsung phones. I have an S22 Ultra now.
Really not into rooting anymore but might get back into it to run better roms and take over Android Auto. I hate AA it's too pushy taking over everything. I stopped using it. I'm old fashioned and not taking calls on my truck I would rather use the bluetooth headset.
Sorry...
Ok onto the issue. So you sitting in the house hotel whatever on WiFi you leave and then phone goes to the network automatically. I have no internet just sits and try's. I can fix this by rebooting the phone or go into airplane mode and out. Then all good to go.
Makes me to never use WiFi on my phone ever. Kinda annoying.
I'm I going nuts or is this an issue across the board?
.
Reset your network settings.
Why go through the trouble of resetting your network?
Go into Settings -> Apps -> Andoid Auto
DISABLE THE DAMN THING. I HATE ANDROID AUTO. It's what I did.
HyperChick said:
Why go through the trouble of resetting your network?
Go into Settings -> Apps -> Andoid Auto
DISABLE THE DAMN THING. I HATE ANDROID AUTO. It's what I did.
Click to expand...
Click to collapse
This has nothing to do with Android auto. I was asking about going from wifi to cell network and no internet.
and resetting network settings is an option like @pjaysnowden said.
Thanks
ok so I reset my network settings and will report back after a few days. I was having issues with my bluetooth devices disconnecting all the time and that seems to be better now. So we will see.
Ok well resetting the network and losing all my saved wifi data was a waste of time as I have found resetting the network data never fixes anything.
So still if I'm on Wifi and then leave the wifi then the phone goes to cellular automatically I have no internet unless I power down and back on or airplane mode on and off.
This all started on several different phones and with ATT or Verizon when this 5G crap rolled out.
If I force the phone on 4g all fixed does not do this. Very Strange.
My fix never get on Wifi. LOL
.
Sorry if this was mentioned before, have you tried messing with the "Intelligent Wi-Fi" Settings?
Settings -> Connections -> Wi-Fi
Tap the 3 Dots in the (upper-right and select Intelligent Wi-Fi.
Make your adjustments accordingly
HyperChick said:
Sorry if this was mentioned before, have you tried messing with the "Intelligent Wi-Fi" Settings?
Settings -> Connections -> Wi-Fi
Tap the 3 Dots in the (upper-right and select Intelligent Wi-Fi.
Make your adjustments accordingly
Click to expand...
Click to collapse
Don't see much in there that would help with cellular network internet connecting when moving off wifi? I did look though.
I'm not having issues with wifi at all. It's the cellular network when going off the wifi.
Ok I just forced the phone off of 5G and use 4G LTE only on ATT. Network is faster and no longer have the leaving wifi issue. As for Android Auto. I removed it form my phone altogether. It's not worth the hassle. It also it not ready for prime time. LOL
5G is not ready for prime time yet... It suxs
Hi, is this happening to you with a specific wifi network or is the same with all of them? Is your WiFi signal strong when this happens?
Marcelocohenarg said:
Hi, is this happening to you with a specific wifi network or is the same with all of them? Is your WiFi signal strong when this happens?
Click to expand...
Click to collapse
No this happens no matter what wifi network I'm on. Really a PITA. I switched over to 4G and have not had this issue. Like I said. Did this on Verizon and ATT and different phones. I using the S22 Ultra now.
Thanks