Related
First of all thanks in advance for any assistance you can provide me.
A while back I installed Alex.v52.ATT.162.Cube.ROM located at http://forum.xda-developers.com/showthread.php?t=363865 and all was working as expected. I decided to install Duttys_WM6.1_5.2.19700_Hybrid_V2_1_64.08.21_CubeV2_ ROM located at http://forum.xda-developers.com/showthread.php?t=388947 but upon completion all I got was the boot screen. Rebooting did not help so I reinstalled the Alex rom. Upon completion of the installation process of the Alex rom, the phone tried to reboot but nothing happened. It just stayed off. I tried to hard reset and nothing. When connecting to the computer and the power adapter, the charging light does not come on. I tried to change the battery and nothing helps. At this point I am out of things to try so I am posting in hopes someone has had this issue and was able to recover the phone.
Please note that I created a separate thread for this since the Alex rom thread was discontinue and Dutty is no longer supporting the Kaiser.
Thanks!!!!
[edit] sorry, my advice wount deffently not help you here. Just saw that I adviced on another issue.
Did you at all revert from HardSPL? b/c i assume you had it at one time since you flashed alex's rom earlier.
donjgmz said:
First of all thanks in advance for any assistance you can provide me.
A while back I installed Alex.v52.ATT.162.Cube.ROM located at http://forum.xda-developers.com/showthread.php?t=363865 and all was working as expected. I decided to install Duttys_WM6.1_5.2.19700_Hybrid_V2_1_64.08.21_CubeV2_ ROM located at http://forum.xda-developers.com/showthread.php?t=388947 but upon completion all I got was the boot screen. Rebooting did not help so I reinstalled the Alex rom. Upon completion of the installation process of the Alex rom, the phone tried to reboot but nothing happened. It just stayed off. I tried to hard reset and nothing. When connecting to the computer and the power adapter, the charging light does not come on. I tried to change the battery and nothing helps. At this point I am out of things to try so I am posting in hopes someone has had this issue and was able to recover the phone.
Please note that I created a separate thread for this since the Alex rom thread was discontinue and Dutty is no longer supporting the Kaiser.
Thanks!!!!
Click to expand...
Click to collapse
Can you get into the bootloader (hold down camera button when you reset with stylus?)
skatdawg said:
Can you get into the bootloader (hold down camera button when you reset with stylus?)
Click to expand...
Click to collapse
he can't get anything, not even power from the usb
zeezee said:
he can't get anything, not even power from the usb
Click to expand...
Click to collapse
Oh, i was confused by his statement about getting to the boot screen. Hmm, that's way over my head. You might try PM'ing Gsleon3, he is the man to fix that kind of stuff. Be nice to him though
donjgmz said:
Dutty is no longer supporting the Kaiser.
Click to expand...
Click to collapse
OMG ... IS THIS TRUE?? could this really be? (i am feeling a nervous break down coming) ... please tell me this is a rumor.
thesire said:
OMG ... IS THIS TRUE?? could this really be? (i am feeling a nervous break down coming) ... please tell me this is a rumor.
Click to expand...
Click to collapse
In case you're not joking. Dutty has moved onto the diamond. He posted a farewell thread.
http://forum.xda-developers.com/showthread.php?t=402277
skatdawg said:
In case you're not joking. Dutty has moved onto the diamond. He posted a farewell thread.
http://forum.xda-developers.com/showthread.php?t=402277
Click to expand...
Click to collapse
thanks for the post skat's. Nah man i didn't know about that. I have been completely away from phone/internet for the past 2 weeks so didn't have any link to the cyber world. Just got back on yesterday and really hadn't have time to comb through everything i missed so far.
That is a bummer but i guess thats his to decide. I don't plan on getting a diamond but i hope he will cook for touch pro when that comes out.
zeezee said:
Did you at all revert from HardSPL? b/c i assume you had it at one time since you flashed alex's rom earlier.
Click to expand...
Click to collapse
zeezee: The phone had HardSPL v1 and I did not do anything to update or change it.
One thing I did notice when I removed the battery and used a friend's phone to test if it was working was that it was at 40% and I know that when installing a ROM it calls for the battery to over over 50%. Could this have caused the issue. I did charge it to 100% afterwards and put it back on the phone with no success.
thesire said:
thanks for the post skat's. Nah man i didn't know about that. I have been completely away from phone/internet for the past 2 weeks so didn't have any link to the cyber world. Just got back on yesterday and really hadn't have time to comb through everything i missed so far.
That is a bummer but i guess thats his to decide. I don't plan on getting a diamond but i hope he will cook for touch pro when that comes out.
Click to expand...
Click to collapse
yeah, it is kind of a bummer, but i understand leaving for a new device. he spent a lot of time cooking here.
I'm definitely hitting up the touch pro. it looks fantastic. i will miss the tilting keyboard, but it looks so much better.
donjgmz said:
zeezee: The phone had HardSPL v1 and I did not do anything to update or change it.
Click to expand...
Click to collapse
ah..ouch this might be a tough one
Try this
I've had a similar problem when my device wouldn't power on:
Try holding down both soft keys and pressing the power button if that doesn't work
try holding down both soft keys and pressing the camera button
donjgmz said:
First of all thanks in advance for any assistance you can provide me.
A while back I installed Alex.v52.ATT.162.Cube.ROM located at http://forum.xda-developers.com/showthread.php?t=363865 and all was working as expected. I decided to install Duttys_WM6.1_5.2.19700_Hybrid_V2_1_64.08.21_CubeV2_ ROM located at http://forum.xda-developers.com/showthread.php?t=388947 but upon completion all I got was the boot screen. Rebooting did not help so I reinstalled the Alex rom. Upon completion of the installation process of the Alex rom, the phone tried to reboot but nothing happened. It just stayed off. I tried to hard reset and nothing. When connecting to the computer and the power adapter, the charging light does not come on. I tried to change the battery and nothing helps. At this point I am out of things to try so I am posting in hopes someone has had this issue and was able to recover the phone.
Please note that I created a separate thread for this since the Alex rom thread was discontinue and Dutty is no longer supporting the Kaiser.
Thanks!!!!
Click to expand...
Click to collapse
Unplug the device, remove the battery, take a nap (longer the better), replace the battery, then try powering it again, i had the same thing happen to me when i tried to cooking a ROM, scared the crap out of me. Thought i bricked my phone. but it came back to life after the cycle. You have to make sure that all the juice is gone from the unit, just changing the battery may not have enough time to discharge it, also make sure that the sim door is close and there is no SD card installed, after i got it to turn on i had to flash my device with a SD card cause the USB didn't work.
Hope this helps.
Good Luck
No luck!
Thanks everyone for your input but none of the suggestions worked. I guess next step is to put it up on ebay for parts
Were in the same boat
Same thing happend to my phone after flashing duttys rom and im still trying out how to fix it
camboy06 said:
Same thing happend to my phone after flashing duttys rom and im still trying out how to fix it
Click to expand...
Click to collapse
Camboy06 please do let me know if you find a solution. I only had my Kaiser for a month or so. This obviously hasn't happened to many folks so finding a solution wont be easy.
Thanks!
Try This
Holding the 2 soft keys and pressing the reset button. If not that try holding the camera button and pressing the reset button.
Happened to me too last night. Similar anyway. I was using skype and charging my phone from the charger then it just stopped charging. I soft reset and it still didn't work. Hard reset and that didn't work. The USB port is dead. I'm going to try flashing from the SD card. Maybe that will flash I'm sure but we'll see if it fixes my problem.
So everything was going fine, I used this method and it was about 90% done with the second of the two updates.
Then my dog walks into the room and pulls the cord out from my phone.
I don't know whether to laugh or cry right now, but it just stayed on the update screen (computer and phone with a white arrow, etc.). Pulled the battery and it just started up back to that screen.
Please, any suggestions on how to restore from a backup?
HOLY ****.
So after it restarted and was on the update screen, I replugged it in and found the computer/Zune didn't recognize it. Then right after I posted this thread, the phone reset and what the **** do you know, the update completed!
I am going to go do a happy dance now.
So for anyone else that might have this happen, just plug it back in and hope for the best! I might have been lucky I was so far along in the update, but it's worth a shot.
mcorrie1121 said:
HOLY ****.
So after it restarted and was on the update screen, I replugged it in and found the computer/Zune didn't recognize it. Then right after I posted this thread, the phone reset and what the **** do you know, the update completed!
I am going to go do a happy dance now.
So for anyone else that might have this happen, just plug it back in and hope for the best! I might have been lucky I was so far along in the update, but it's worth a shot.
Click to expand...
Click to collapse
congrats. I've seen this (or very similar) posted in one of the longer Mango threads. That person reported that the upgrade failed, but when he restarted the phone and connected it to Zune it finished and reported success.
If you run into an issue you can always flash a new ROM
just ran into the same problem (laptop reboot for no reason). Phone looks fine now and shows mango installed. Should I restore and re-start again?
derausgewanderte said:
congrats. I've seen this (or very similar) posted in one of the longer Mango threads. That person reported that the upgrade failed, but when he restarted the phone and connected it to Zune it finished and reported success.
Click to expand...
Click to collapse
Said so here: http://forum.xda-developers.com/showthread.php?t=1164607
ghlu said:
just ran into the same problem (laptop reboot for no reason). Phone looks fine now and shows mango installed. Should I restore and re-start again?
Click to expand...
Click to collapse
If everything is working fine, don't do anything.
I would suggest restore and redo the update, for one. Especially since you know something went wrong.
You don't want to end up with incomplete software/update and keep in mind that if it works for now it's not a guarantee it will work later.
Your call, however.
EnderPsp said:
I would suggest restore and redo the update, for one. Especially since you know something went wrong.
You don't want to end up with incomplete software/update and keep in mind that if it works for now it's not a guarantee it will work later.
Your call, however.
Click to expand...
Click to collapse
Indeed. The device might be "working" fine but something may be unfinished/bugged on the back end, you won't be able to know until it's too late.
So I've had the phone for about 3 weeks now and never had the restarting problem but now it's done it twice in the past 24 hours. Anyone know why it's doing it and how to fix it?
no one???? it's done it more again
hockeybpr25 said:
no one???? it's done it more again
Click to expand...
Click to collapse
need details what rom/kernel are you using? or is it completely stock? whats running when it restarts if anything? check new apps maybe one is being screwy
blazing through on my VZ Droid Charge
Completely stock, haven't rooted my phone yet. The phone every time has just been sitting on my desk or I'll be holding it doing nothing. I always close everything after I use it using the task manager. Let me know if you need any other info, and thanks.
hockeybpr25 said:
Completely stock, haven't rooted my phone yet. The phone every time has just been sitting on my desk or I'll be holding it doing nothing. I always close everything after I use it using the task manager. Let me know if you need any other info, and thanks.
Click to expand...
Click to collapse
hmm if its completely stock I couldn't say why, but maybe someone with more experience than me could chime in... as for a fix, perhaps if you backed everything up first, then a factory reset might do the trick
blazing through on my VZ Droid Charge
hockeybpr25 said:
Completely stock, haven't rooted my phone yet. The phone every time has just been sitting on my desk or I'll be holding it doing nothing. I always close everything after I use it using the task manager. Let me know if you need any other info, and thanks.
Click to expand...
Click to collapse
I'd look at any apps you recently installed. My Fascinate would reboot quite a bit at times for no reason, it could be a Samsung glitch.
What I tell my customers to do is;
-check that there isn't any software updates
-pull the battery and wait 30 sec. I know it is the generic answer but it fixes most problems, it just like a computer if it not working right, restart. (Laptops mainly in pulling the battery.)
-or factory/data reset. It often will fix the issue but there are the few cases where it will not solve the problem. (and you will lose all of your stuff on your phone, contacts are backed up by Google or backup asst.)
-lastly, root it!!! no problems on my GummyCharged, v1.5, 2.3.4 (I don't tell my customer this choice)
Yeah I'm going to root soon. I just keep on reading these forums everyday so I can hopefully prepare for rooting with no issues.
Sent from my SCH-I510 using XDA Premium App
Hey all. So I put my phone back to stock, followed all the guides to the ".". I then took the OTA update to 4.3, and now I believe I have the sudden death brick. When i attempt to power on my phone, it just keeps vibrating, and won't actually start. I was wondering if there are any fixes to this or am I SoL? Any help would be greatly appreciated.
EDIT: I can get it into Download mode for all of 2 seconds, and then it appears the phone shuts off.
TristanR said:
Hey all. So I put my phone back to stock, followed all the guides to the ".". I then took the OTA update to 4.3, and now I believe I have the sudden death brick. When i attempt to power on my phone, it just keeps vibrating, and won't actually start. I was wondering if there are any fixes to this or am I SoL? Any help would be greatly appreciated.
Click to expand...
Click to collapse
Have you try the 3 buttons method to see where it get you? volum down + home button + power.
buhohitr said:
Have you try the 3 buttons method to see where it get you? volum down + home button + power.
Click to expand...
Click to collapse
The power button didn't seem to be responding.
TristanR said:
The power button didn't seem to be responding.
Click to expand...
Click to collapse
Try the Hard Brick debrick method in the Q/A section
Sent from my SCH-I535 using Tapatalk
Sandman-007 said:
Try the Hard Brick debrick method in the Q/A section
Sent from my SCH-I535 using Tapatalk
Click to expand...
Click to collapse
That unfortunately didn't work. Does the same thing as it did before hand. I did notice that I can get it into download mode for a second or two. Does that help me at all?
By the way, it says recovery booting when it turns on following that guide.
TristanR said:
That unfortunately didn't work. Does the same thing as it did before hand. I did notice that I can get it into download mode for a second or two. Does that help me at all?
By the way, it says recovery booting when it turns on following that guide.
Click to expand...
Click to collapse
Try to repeat the process, rewrite the image to your sdcard, then try again (usually obtain results after 3-4 trials). Make sure you pull the battery, then insert the sdcard....like the instruction said!
buhohitr said:
Try to repeat the process, rewrite the image to your sdcard, then try again (usually obtain results after 3-4 trials). Make sure you pull the battery, then insert the sdcard....like the instruction said!
Click to expand...
Click to collapse
Ah, it said it wrote successfully the first time so I left it at that. I'll definitely try rewriting it several more times. Thanks for the clarification. I'll update once I have the time to try it
buhohitr said:
Try to repeat the process, rewrite the image to your sdcard, then try again (usually obtain results after 3-4 trials). Make sure you pull the battery, then insert the sdcard....like the instruction said!
Click to expand...
Click to collapse
So i just tried doing that about 10 times, and I still have no luck. Is there anything else I can do?
TristanR said:
So i just tried doing that about 10 times, and I still have no luck. Is there anything else I can do?
Click to expand...
Click to collapse
JTAG is your next bet!
TristanR said:
Hey all. So I put my phone back to stock, followed all the guides to the ".". I then took the OTA update to 4.3, and now I believe I have the sudden death brick. When i attempt to power on my phone, it just keeps vibrating, and won't actually start. I was wondering if there are any fixes to this or am I SoL? Any help would be greatly appreciated.
EDIT: I can get it into Download mode for all of 2 seconds, and then it appears the phone shuts off.
Click to expand...
Click to collapse
I feel like I have asked this a lot lately, if you remove your battery and put it back in does it turn on without you touching the power button?
ThePagel said:
I feel like I have asked this a lot lately, if you remove your battery and put it back in does it turn on without you touching the power button?
Click to expand...
Click to collapse
It is... Is that bad?
TristanR said:
It is... Is that bad?
Click to expand...
Click to collapse
What he's saying possible your button stuck in a closed position!
buhohitr said:
What he's saying possible your button stuck in a closed position!
Click to expand...
Click to collapse
Is that a fixable thing? Or should I give up and send it to someone to fix
TristanR said:
Is that a fixable thing? Or should I give up and send it to someone to fix
Click to expand...
Click to collapse
This sound crazy but works for many with power button issue:
"Today my phone kept turning off for no reason. Instead of hitting it on the table, this time i hit it against my washer on the rounded corner so i can precisely hit the power button. I had to do it like 10 times but its back up and running. I think its better to do it this way as the washer is plastic. Just a precaution so you don't break your phone"
Also ThePagel had suggested to some folks on this forum and they said it works!
Give it a try, if not working, maybe you need to hit it a little bit harder..without breaking your phone..
Give it a shot! When it happened to me I put a crappy thumb drive under my mouse pad and made sure only the button area got the impact. Be careful doing this. To light and it won't work, to hard and you might crack your screen. You might need to hit it a few times at "just the right speed" before the power button gets unstuck. Make sure you take your battery out as a safety precaution.
buhohitr said:
This sound crazy but works for many with power button issue:
"Today my phone kept turning off for no reason. Instead of hitting it on the table, this time i hit it against my washer on the rounded corner so i can precisely hit the power button. I had to do it like 10 times but its back up and running. I think its better to do it this way as the washer is plastic. Just a precaution so you don't break your phone"
Also ThePagel had suggested to some folks on this forum and they said it works!
Give it a try, if not working, maybe you need to hit it a little bit harder..without breaking your phone..
Click to expand...
Click to collapse
ThePagel said:
Give it a shot! When it happened to me I put a crappy thumb drive under my mouse pad and made sure only the button area got the impact. Be careful doing this. To light and it won't work, to hard and you might crack your screen. You might need to hit it a few times at "just the right speed" before the power button gets unstuck. Make sure you take your battery out as a safety precaution.
Click to expand...
Click to collapse
So, it just randomly turned it self back on, and I am thinking this may be an issue with software more than anything, because I also noticed on one point in the screen, without me even touching the phone, you will see the blip of something touching it. I am wondering if maybe I didn't properly flash stock back on or something. I also noticed the bootloader software is running on rev 1 and not 3. Is there a way to use Kies or something to just erase all the contents on the phone and reinstall it like new without having to throw it in download mode? I am rather concerned now about turning it off now that it may actually be at a point where I can fix it.
Maybe this is actually just a hardware error. I am really unsure. Either way, ever since I recieved the OTA 4.3, the splash screen says "Custom". At the very least does anyone have any idea how to get rid of that so I can just call up samsung since it's a shade under a year and if it is hardware I can just get a new phone.
TristanR said:
So, it just randomly turned it self back on, and I am thinking this may be an issue with software more than anything, because I also noticed on one point in the screen, without me even touching the phone, you will see the blip of something touching it. I am wondering if maybe I didn't properly flash stock back on or something. I also noticed the bootloader software is running on rev 1 and not 3. Is there a way to use Kies or something to just erase all the contents on the phone and reinstall it like new without having to throw it in download mode? I am rather concerned now about turning it off now that it may actually be at a point where I can fix it.
Click to expand...
Click to collapse
The fact that it powered up when you put the battery in tells me its more hardware than software. The only way to reflash 4.3 from here is Odin or Verizon utility. kies might be pushing 4.3 by now (wasn't last time I checked) but anyway you pick it will do a full erase. Even if you could redo the ota it could still hard brick your phone if it restarts in the middle of installing. Are you sure you have the ota and not one of the 4 or 5 4.3 stock roms?
ThePagel said:
The fact that it powered up when you put the battery in tells me its more hardware than software. The only way to reflash 4.3 from here is Odin or Verizon utility. kies might be pushing 4.3 by now (wasn't last time I checked) but anyway you pick it will do a full erase. Even if you could redo the ota it could still hard brick your phone if it restarts in the middle of installing. Are you sure you have the ota and not one of the 4 or 5 4.3 stock roms?
Click to expand...
Click to collapse
actually had the battery in for a while. Kies does do 4.3 now. (Kies 3). I don't mind if i do a full erase, I have everything backed up in several locations already. I honestly just want to get this working, or something.
* any way you pick will require you to go into download mode including kies.
---------- Post added at 03:42 PM ---------- Previous post was at 03:40 PM ----------
TristanR said:
actually had the battery in for a while. Kies does do 4.3 now. (Kies 3). I don't mind if i do a full erase, I have everything backed up in several locations already. I honestly just want to get this working, or something.
Click to expand...
Click to collapse
Kies 3 shouldn't be compatible with our phones. Besides Odin and even the Verizon utility runs much better than kies. it is a system hog with the chance of crashing in the middle of the install.
ThePagel said:
* any way you pick will require you to go into download mode including kies.
---------- Post added at 03:42 PM ---------- Previous post was at 03:40 PM ----------
Kids 3 shouldn't be comparable with our phones. Besides Odin and even the Verizon utility runs much better than kies. it is a system hog with the chance of crashing in the midfle of the install.
Click to expand...
Click to collapse
Alright. Guess I'll do my best to get it into odin mode. Thanks for the help everyone. Hope I can eventually get this up and running again.
So since about 2 days ago the phone just start freezing. Sometimes it just restarted randomly, but mainly freezing at least every 5 minutes. The power button alone wouldn't turn it off no matter how long I held it. Always have to use Pwr+Vol Down to reboot.
I put up with it because I've been busy, but finally tried wiping cache - no profit. Tried safe mode - no profit. Factory reset- negative profit. After the reset it just seems to restart a bit more often but in general it freezes less, making the timing seem even more random.
This happened when I first got it (used). It was restarting due to the fresh 7.0 update. So a factory reset fixed it and it was smooth sailing for like 3 months or something. I know there was a minor system update a few days ago but those dont usually call for a factory reset. I tried it anyway and it just didnt work. I had actually even tried uninstalling all the app updates from the night before it started happening. but safe mode couldn't even fix the problem so I guess that was moot.
Software version: G920VVRS4DQE1
Stock everything - I dont hack my daily drivers at all
Android 7.0
Mainly I'd like to know if Im alone. A fix would be great but I'm hoping it's not specific to my device. If it's a hardware issue I'm gonna give it a swift toss down the stairs and maybe deliver a nasty curb stomp to it right afterward.
Any advice?
I'm running into the same exact issue. Same build, and am running out of ideas.
Lathorus said:
I'm running into the same exact issue. Same build, and am running out of ideas.
Click to expand...
Click to collapse
Good to know its not just me. Did it start after a recent update for you also? That would give me hope that its not faulty hardware. Maybe just a bad update.
sawyerbenjamin said:
Good to know its not just me. Did it start after a recent update for you also? That would give me hope that its not faulty hardware. Maybe just a bad update.
Click to expand...
Click to collapse
Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).
Lathorus said:
Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).
Click to expand...
Click to collapse
Same for Verizon. I guess I'll just hold out, using a backup phone, until a new update hopefully fixes it.
Lathorus said:
Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).
Click to expand...
Click to collapse
Gonna go ahead and revive this. It seems to work fine when the sim card is out. I recommend you see if it's the same with you. I've charged it up before work multiple times before work days and come home from to see that it never restarted. I was able to test this using the fingerprint feature; it isn't asking me to use pattern like it does after boot.
No one else is chiming in but, since we're both on Verizon, I'm having a feeling that it's directly related to the SIM/carrier.