Thought I'd post a little seller review for CellularAccessory.com where I have placed an order for the Otterbox Commuter case for my HTC Inspire 4G.
I placed the order back on April 21st. I ran across this site while using Google's shopping link when looking for one of these. They had it for the best price at the time for $20.95 w/ $3 s/h. Thought I was getting a decent deal at the time. (Shipping via USPS, probably not the best decision in hindsight.)
Their website indicated it was in stock.
I placed the order that night, got an email the next day on April 22nd that the order went through, indicating that it had an estimated ship date of April 22nd (Friday). No tracking number in this email, I expected one the same day or possibly even the following Monday. Still haven't received an updated email with this information.
Today is May 1st and I have yet to receive the case nor an update email from them.
I obviously will be calling them tomorrow morning to inquire about my purchase, but in hindsight, I would have spent the typical extra $10 (most sites sell this case for $30) to have gotten this case in a timely fashion.
Regardless if this thing shows up from them tomorrow or not, I will not be doing business with this seller again.
Me Also
The same thing happened to me. on the site it said in stock and my follow up email stated back ordered will ship in 1-2 weeks. I wrote an email back stating that if it wasn't in stock then I would like a refund. I never got a response. When I checked my paypal account the ammount had been taken out. If I don't get it this week I will be contacting them on this matter. They will take care of it.
They sent me a reply and stated that it was clearly marked as backordered. BS, I would have never ordered it. I'm done with them.
I got a refund!
I purchased the otterbox for my htc inspire on *bay and received it in three days. And I live in Puerto Rico. The total was $26. Check them out. Good luck.
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Went on a googlehunt for N1 leather cases today and finally hit on something I liked.
It's called the "Flip Down Type (Black) Ver.2" (my account is still too new to link, but carrymobile-dot-com site has cases for the N1).
I was going to ask for opinions but decided to go ahead and order it, $28 and free shipping seems inexpensive enough to make the leap-of-faith.
Post up your thoughts & pics after U get it!
Sorry, put the wrong response here. The leather case is still due for arrival.
Thats a nice case. Almost looks like something Krusell would make.
STILL waiting for this thing to be delivered!!!!
I got notification that it was shipped on Jan 21st, I checked the tracking number given and it wasn't actually sent to the HK post office until Jan 23rd and as of today, Feb 5th I still don't have it!
It's still early yet and the mail hasn't arrived. If the package isn't here today, I'll be contacting Carrymobile to see what the heck happened (their site states 7 to 10 business days for delivery).
Namuna said:
STILL waiting for this thing to be delivered!!!!
I got notification that it was shipped on Jan 21st, I checked the tracking number given and it wasn't actually sent to the HK post office until Jan 23rd and as of today, Feb 5th I still don't have it!
It's still early yet and the mail hasn't arrived. If the package isn't here today, I'll be contacting Carrymobile to see what the heck happened (their site states 7 to 10 business days for delivery).
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You may be SOL for a bit. Chinese New Year!
Getting the same case. The shipping email I got said it could take 7-20 days. What a range...
But I guess it IS shipping from hong kong...
Has anyone had this happen to them when ordering from Fommy.com? I placed an order for a case they said would ship on 1/18/2010. On 1/22/2010 I checked their site for my order and they changed the ship date to 2/1/2010 without notification. I contacted them and they apologized and said it WOULD ship on 2/1/2010 and that they would expedite shipping. I just checked again yesterday and they now changed it to 2/8/2010, again with no notification. I understand that they may no have much control over their suppliers but at least communicate changes to their customers. Agree?
+1 I had ordered a screen protector thinking they had them in stock. I was wrong. I had placed an order the day the N1 was released...Jan 5. Then I check the status a week later and I didn't see a change in status so I email them. No response so I live chat on their site. They apologized for the delay and said they were going to get them in stock THAT DAY (don't remember which day). So I said fine, let the order stand.
Now Feb rolls in. I have been busy at work so it wasn't a big deal really....I email them on Feb 2 and get NO response. Then on Feb 4 I live chat with a rep again and they apologized again and said they do not have an eta on my order. So I request that they simply cancel the order. The rep then asked if I could wait a few more days. I said why? You do not have a definite eta, why should I wait? I asked them directly, if there was a problem cancelling my order and they finally said no.
Let me tell ya, its worse than cancelling AOL LOL....
FOMMY.COM. Bad online retailer. No status updates on your orders unless you inquire via live chat. No response to emails.
I third this. I oredered some stuff from fommy.co.uk (their UK branch). They like to play around with the delivery dates, literally shifting it back and forth. After the stuff arrived I had to return some stuff. Their customer support is almost none existant, I've sent my stuff back to them for over a week and I've yet to hear back from them. Even the postal tracking confirms delivery and they've yet to get in touch with me.
Avoid like the plague.
+1 still haven't gotten my case.
You get what you pay for I guess
charkosh said:
+1 still haven't gotten my case.
You get what you pay for I guess
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No really. In your case you got NOTHING for what you paid for (the case you ordered hasn't arrived yet).
Got a email from Dec. 26 Sale (the Dock)
Merimobiles added shipping details. Please note that the tracking information and shipping status are shown exactly as the seller entered them.
Shipper USPS
Tracking number xxxxxxxxxxx
Shipping status Shipped
Your order has shipped. (Order#: xxxx placed on 12/26/2010)
and
Label/Receipt Number:xxxxxxxxxxxxxxx
Service(s): Registered Mailâ„¢
Status: Foreign International Dispatch
Your item left BEIJING, CHINA PEOPLES REP on January 05, 2011. Information, if available, is updated periodically throughout the day. Please check again later.
Its on the way
+1. I received the same exact message. They probably did all the orders from the 26th in bulk.
not yet
I ordered the afternoon of the 26th. I haven't received an email from merimobiles yet.
What did you guys order the Malta unit? If so why no the Viewsonic which seems to be lower priced?
Dude-They are talking about the docking station, not the tablet.
Nothing for me yet.
also ordered on 26th, no shipping info yet sob..
Also ordered that night, no email, yet
Sent from my ADR6300 using XDA App
I ordered mine on the 26th -- got an "Your order has shipped" email on Jan. 6th
I get the impression that they are working through a backlog -- but you may want to contact them to get a status JIC
I ordered my dock on 1/5/2011, so I guess that I shouldn't expect anything soon.
It looks as if they are using drop shipping for the docks. They must wait until they get enough orders to get a volume discount from the supplier. Then the supplier ships them to the individual buyer. They don't even touch the docks, but handle the sale and make a profit.
I'm with the group who got emails for the 26th. I wonder where they are now. I keep hoping to see another update.
gksmith said:
I'm with the group who got emails for the 26th. I wonder where they are now. I keep hoping to see another update.
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I order on the 27th not email received yet...
Merimobiles.com Customer Service?
... or the lack of?
I ordered mine dock on 1/3/11, order was processed and my card was charged on 1/5/11; got 2 emails to confirm that.
Since then, two + weeks later, their web site states: Order Processing(?)
No response to two of my emails, no one picks up their phone, goes to VM rightaway and no calls back from them.
Was anybody able to speak to a live person there or gotten a response to their emails?
I am sorry to hear about everyone's troubles with receiving the dock. It sucks when you pay for something and then having to wait for what seems like forever.
If you guys get tired of waiting for the one you've already paid for from this company, there are a couple of guys in the gTab forums that have ordered in bulk and are sitting on some right now. And, at least one of them ships the same day he gets the payment.
Just thought this was worth mentioning.
I paid for 2 through it2steve yesterday and he send tracking number very quickly. I think we're both in the DFW area so maybe I'll get them tomorrow?
Same here. He's quick and helpful.
I ordered 1 from it2steve yesterday, i have a tracking # today and should have by Saturday if not sooner.
I ordered 2 docks from MeriMobiles on the 26th of December as well. I sent them an e-mail last week for an update and finally received a response today. I also finally received a tracking number that the package was shipped on the 15th but that it could take 10 - 14 days to receive.
I wonder how much business this company has lost due to its lousy customer service. I was going to file a dispute with Paypal if I hadn't heard something by tomorrow.
ordered mine on the 26th I haven't seen anything They sure took my money fast though lol.
sixvoltsystem said:
ordered mine on the 26th I haven't seen anything They sure took my money fast though lol.
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Well I'll be...they just sent me the e-mail that it is on its way, their ears must have been burning.
So I bit the bullet and decided to wrap the Note9 and found that only SlickWraps lets you buy wraps for the sides of the phone. So went ahead and ordered them on the 8th of this month.
At this point the order has not changed status at all. They are also not responding to any customer tickets. Nothing, it's like there's no one home.
I was wondering if anyone else got anything from them, and if you did, how long did it take you to get it?
They are SLOW during their sales. I too bought 3 skins this time during their 70% off sale. The last time I bought during a sale, I didn't receive my items for 3 weeks. I emailed them and like you got nothing for a while. Eventually they did let me know that during and after a site sale their shipping and email response times are longer than usual. Hope this helps.
I should have learned my lesson from last time this big sale happened. My order that was placed on the 8th is still waiting to be arrived at a USPS facility. Label created only. My second order placed the on the 9th still has no shipping label created.
This will be the last time I order from them at all. Sale or no sale. They don't even respond to emails. Small operations. Mom and pop-like operation from the looks of how they're running things. Dbrand is not much better than them in this regard. I think skins are dead to me because of the selling experience as a whole.
roaduardo said:
I should have learned my lesson from last time this big sale happened. My order that was placed on the 8th is still waiting to be arrived at a USPS facility. Label created only. My second order placed the on the 9th still has no shipping label created.
This will be the last time I order from them at all. Sale or no sale. They don't even respond to emails. Small operations. Mom and pop-like operation from the looks of how they're running things. Dbrand is not much better than them in this regard. I think skins are dead to me because of the selling experience as a whole.
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Least you got some movement. I'm still in processing. And I completely agree with you, this makes me never want to buy a skin again.
I should have learned my lesson the first time.
I ordered some during the holiday season and like another user stated took about 3 weeks to get to me. Understandable during the holidays. Now I have placed an order and have not heard anything for over a week.
Last time I order from them. I could care less they are made in the USA. Make them in China and ship them out sooner.
I ordered mine on the 5th of this month and is still processing. I emailed them and 3-4 days later they emailed me back stating that during their sales they get behind but assure me that once my order is complete I will receive a tracking number. Going on 2 weeks already.
Very annoying. Last time I ordered, took 4 days to receive item. I think this will be the last time I order from SW
apatcas said:
So I bit the bullet and decided to wrap the Note9 and found that only SlickWraps lets you buy wraps for the sides of the phone. So went ahead and ordered them on the 8th of this month.
At this point the order has not changed status at all. They are also not responding to any customer tickets. Nothing, it's like there's no one home.
I was wondering if anyone else got anything from them, and if you did, how long did it take you to get it?
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Not in the US so my usual shipping is 2 weeks if I order from them. Currently waiting for 2 orders. First order made March 17. Second order made March 29. Guess what? My March 29 order got tagged as shipped last April 3. March 17 order? Got tagged as shipped last April 17. The problem is I still order from them. Oh well. I'll just have to wait, i guess.
Sent from my SM-N960F using Tapatalk
After waffling between a 4a 5G and a 5 I finally pulled the trigger on a 5 during the Black Friday sale for $50 off. I had also hoped by waiting that Google would resolve the screen glue issue. Order date was Nov 30. Retiring my old 2 XL, but would have kept it for another year if updates kept coming.
My listed shipping dates have always been Dec 29-30. From time to time I've checked the store for current shipping dates, and the phone has actually been out of stock for a couple weeks, but they did have stock for Fi and Verizon with almost immediate shipping. I last checked yesterday.
Early this morning I received notice from my credit card company that Google finally charged my card. My shipping dates are still listed as Dec 29-30. I decided to check if the phone was back in stock, and if so, what current shipping dates are. Yup, back in stock, shipping dates for current orders listed as Dec 16-19. During the time it took to write this post, shipping dates changed and just now listed as Dec 23-25. Both these dates are obviously earlier than my listed shipping dates.
I suspect they just received a new batch from manufacturing and my phone is about to ship, but the changing dates are a bit weird and I've never experienced that before. I'm usually a first day, first minute orderer for my Pixels and I'm used to being in the first shipments.
Anyone else get charged overnight? Did your shipping dates get updated?
A few months ago I bought a 4a pre-order and I got stuck with a later shipment than many people. I was not too worried and it arrived when it was supposed to but I also didn't get the charge until it was ready to go like usual.
If it's coming FedEx ground they're probably calculating that in right now -- the real issue is once the label is made and sent to FedEx, if that's today, then by tomorrow you should know what the real ETA is
are they doing USPS? lots of people been getting delay on USPS shipment.
I did standard (free) shipping. Who knows? I'm waiting for Google Store support chat right now. I started at #169 in line. It's going down at a rate of about 1 per minute. Sheesh. Current shipping dates for new orders showing Dec 25-29. My order is still just showing "Ordered".
I had a similar issue but found out some great answers from a customer service rep. I also was quoted a late December delivery when I placed my order in late November. Mine shipped early because their new shipments for fi arrived early.
This is how it goes.... its crazy.
They will temporarily charge your card if you move up in the order "queue". They will then refund the money into your account a few days later after they verify the funds are available. This means the order is getting ready to get processed finally.
You will finally be charged the due amount when the order finally goes to the warehouse for shipping.
They wont permanently charge your account until the phone is sent to shipping. If they haven't refunded the money into your account I would bet that your phone ships very soon.
I was getting tired of the late shipping times and lack of answers so i created a reddit ticket. My phone shipped 24 hours later. Give that a try if things dont go well.
Hope this makes sense.
Over an hour later and I am #82 in line. Had to plug in the laptop!
Finally had a chat.....answer was basically, yeah you're right, newer orders are shipping before yours. We can cancel your $50 off order and you can re-order at full price for earlier shipping. Uh....no....I'll wait, and just stew about it. That's a pretty good summary of the chat. Not too happy.
So.....interesting developments this morning.
I awoke to an e-mail from Google, posted below.
**************************
Hi **********,
Thanks for contacting Google!
As promised, I'm sending this email to you.
This email is in reference to the chat conversation we had today regarding your order status- ******Order Number*********
I'd like to assure you that your order is perfectly fine from our end.
It will get delivered within the time frame- Dec 29, 2020 - Dec 30, 2020
And it'll get shipped a couple of days before that.
You'll also receive a shipping confirmation email once it'll be out from our end.
Stay assured, you'll get your hands on it very soon.
For the inconvenience, I'll be adding $50 to your Store Credits.
Also, I am sorry for the long wait that you experienced but thank you for your kind understanding and patience.
I would like to offer you extra $10.00 Store credit as a good will gesture.
You may check that by visiting the link *****This was a hyperlink****
In case of any discrepancy, please feel free to reply to my email, I'll be right here for your assistance.
Stay assured, I've taken full ownership of your case.
Thanks!
*******Name Edited*******
The Google Support Team
***************************************************************
The link took me to Google Pay which showed nothing, but when I checked the Store, I did, in fact, have a $60 credit, which expires on 12/31/2021.
Not only that.....today I received notice that my order has shipped through Fedex, with an arrival date of 12/21/2020. It's shipping from Carol Stream, IL. In the past all my phones have shipped from about 20 miles away from me.
So I have gone from being very unhappy and questioning my loyalty to Google products to being very happy. I think I am going to use my credit for a Pixel Stand, but maybe a new Nest Audio, but I've got so many Google Homes (full size and minis) and Chromecast products that I really don't need anything but the Stand. I also suspect the Stand, which is WAY overpriced, will go on sale again relatively soon. So we'll see.
In any case, I wanted to be fair to Google. I'm very happy with the way they handled this.
Ordered from Google France on 15 Dec, shipped on 16, arrived today.