Database Info

"No Sim" ?!?!?!?!?!?!?!?

Hi guys,
using this device for a couple of month now without problems
today when I was driving I guess I pressed something wrong 'cause the phone network settings popped and I accidentally chose the wrong provider and now the phone says there is NO SIM!!!! ahhh
Tried shutting it down, restarting it, taking battery & sim out, resetting the phone for yesterdays settings, resetting it to manufacture settings and nothing helped still a message saying NO SIM
so.......... I got to options either the sim went dead in the middle of the day 'cause I told it to use a different provider then mine or the device is a goner.............
tried installing an old sim (not 3.5G) and it still said NO SIM
what say u ?
oh and pls help me
thanks

have you warranty for your phone? looks like you have hardware failed.

well I think the device is in warranty (two and a half month old) the problem is that it was a prize in a competition in the grand nation of america and we are far away from there.....
could it be malfunctioning in the software ?
I am upgrading the rom now maybe it will reslove itself

well updating the Rom to the latest with WM 6.1 didnt solve my problem
is there anyone here who has a similar problem with this or any of HTC devices (Lost the ability to recognise SIM cards) ??????

I've seen a few posts on this forum, complaining on a SIM troubles. If i remember correctly, the reason has been a bad SIM holder socket or something similar. Try looking for those forum threads for more info.
Anyway, the first thing i would probably try is carefully cleaning the SIM socket contacts as well as the actual SIM card contacts with alcohol or something, just to make sure it isn't just a bad contact.

I have been there. My device has been repaired twice and works fine now. The last repair concerned the socket indeed. Maybe that's your problem as well, so check:
- does your SIM work in another mobile?
- does another SIM work in your TC?
- did you clean, reseat your SIM card, try a few times!?
Good luck!

I've polaris too and i've already replaced the sim socket, which malfunctioned..2 weeks after replacement weird things started to happen. I would loose coverage while having a conversation in a place, where all bars are full. Then, after restarting the phone it would show that no sim is inserted AND here's the funny part, after the next restart, the device would return to normal. I could make calls for another day and then it goes again..Right now a week has gone by while i'm restarting my phone every day. The problem is, that right now i need to restart my phone 3-5 times for it to start working normally again (without saying that no sim is inserted).
I can't work out why would this be happening, because if it would be a bad socket, i couldn't use it again after restart, but i CAN.
Can anyone give me advice? Maybe there's a virus from which you can't recover just by flashing the rom

I had the same issue! Therefore I had the phone 3 times in repair under warranty and the issue wasn't rapaired until the third time! All together the phone was in repair over more than 2 months!
I'm pissed off on this lousy service at HTC!
I'm hoping for you not to have such a misfortune then I...

I had the same problem after dismantling.
For me it was that the SIM cable that is going to the motherboard was way to inward. I just withdraw it a bit and that did the trick.

try to install new radio..
if still doesn't works, maybe ur htc hardware problem

I agree with wakhairul2,
if it's not the Radio Rom (GSM depends from it) so it's the hardware!
if it's the second, this is common, Simcard Holder Flex for the Touch Cruise fails easily! but it's also very easy to find a cheap spare..
Anyway, if you have warranty and is less costly then go there..
Else, for a new Simholder hardware check the ebay, Click here to view
You can find for lower than 15 Euros.
Good luck

Dropped One X, now says sim card not found! :(

I'm sorry if this is reposted, however I looked around and couldn't find an issue similar to this.
I dropped my phone while juggling (not literally) groceries earlier and the first thing that came up was an error stating that the sim card was not found. I've taken it out, put it back in, restarted multiple times, etc. I don't know what to do here.. I've rooted and unlocked my phone (used HTCdev for the bootloader) so I don't think I send it in.
I've done a hard reset, but I don't think that is really helping. SO.. now I'm not sure really what my options are. I read that you can't relock your phone after using the HTCdev fix and I'm very noob so I'm not sure if the reset took off my root.
Basically, do any of you guys have any suggestions as to how to move forward from here?
Any help would be greatly appreciated, thanks.

meshki67 said:
I'm sorry if this is reposted, however I looked around and couldn't find an issue similar to this.
I dropped my phone while juggling (not literally) groceries earlier and the first thing that came up was an error stating that the sim card was not found. I've taken it out, put it back in, restarted multiple times, etc. I don't know what to do here.. I've rooted and unlocked my phone (used HTCdev for the bootloader) so I don't think I send it in.
I've done a hard reset, but I don't think that is really helping. SO.. now I'm not sure really what my options are. I read that you can't relock your phone after using the HTCdev fix and I'm very noob so I'm not sure if the reset took off my root.
Basically, do any of you guys have any suggestions as to how to move forward from here?
Any help would be greatly appreciated, thanks.
Click to expand...
Click to collapse
Well coming from a cell repair standpoint, I would at least make sure it can't detect other sim cards before you get drastic. PM me and I'll try and walk you through it.

shaneleelevin said:
Well coming from a cell repair standpoint, I would at least make sure it can't detect other sim cards before you get drastic. PM me and I'll try and walk you through it.
Click to expand...
Click to collapse
SO my friend just came over and he has an iPhone (AT&T). We swapped simcards, he called my girlfriend's phone and it worked fine. Still the same problem with my phone though... definitely seems like a hardware issue at this point.

Yeah you probably managed to knock the connector for the slot loose, or it bent the slot a little more than how it already sits. The one x's sim slots are actually really bad. I had to get 3 different sim cards before I got a working one, because the old iphone batch was fractions of a millimeter thinner and didn't sit right.
You could always try to put something on your sim to thicken it and see if that makes it work, but you gotta be careful with that, as you could lose something into your phone like that if you dont attach it to the sim somehow.
I wasn't able to come up with a sim-thickening contraption, which is why i just got new ones.
see if you can find someone with a very new android phone. Chances are they dont have the old iphone sims, and this will give you a better test

PurpleFries said:
Yeah you probably managed to knock the connector for the slot loose, or it bent the slot a little more than how it already sits. The one x's sim slots are actually really bad. I had to get 3 different sim cards before I got a working one, because the old iphone batch was fractions of a millimeter thinner and didn't sit right.
You could always try to put something on your sim to thicken it and see if that makes it work, but you gotta be careful with that, as you could lose something into your phone like that if you dont attach it to the sim somehow.
I wasn't able to come up with a sim-thickening contraption, which is why i just got new ones.
see if you can find someone with a very new android phone. Chances are they dont have the old iphone sims, and this will give you a better test
Click to expand...
Click to collapse
Scotch tape will do the job nicely for the sim.
As for ops problem, my daughter dropped her iphone and had the no sim error after. Phone had to be replaced, id call your carrier and get it swapped out.

Cant connect networks! Help please!

So, bought the phone few days ago, and it arrived today. It seemed to work just right, I dont know who the modded the phone, but he did sim mod on it. After putting sim card to the phone it seemed to work just fine, connected to networks and stuff. So I decided to unlock the bootloader and put cyanogenmod on the phone. It worked fine for few hours but now I lost connection to sim card, and I shut down the phone. Took sim card out and put it back in, it did recognize it, but I couldnt contact to any networks, I tried to swapping to GSM only and stuff, but nothing seemed to help. I tried re-flashing CM, but it really didnt help. When I changed the connection type to GSM, it connected to the network for few seconds and then disconnected again. Im gonna try flashing stock rom on but seems like there is something wrong with the phone. Has anyone else had the same problem?
E: Couldnt flash stock rom on the phone using MIUI now and constantly getting messages for "SIM card removed"
So seems like problem is in the sim card holder.

Case of bad luck/coincidence.
Try applying pressure to the SIM (you can remove the back). This way you can find out if it's the holder. I had also had this problem. Not sure if it's a type of holder or just a bad mod. But Cornholio fixed it for me. Contact him, maybe it can be fixed easily. I just sent him my phone since I also had a Photon who needed a new mod.

Die Bruine said:
Case of bad luck/coincidence.
Try applying pressure to the SIM (you can remove the back). This way you can find out if it's the holder. I had also had this problem. Not sure if it's a type of holder or just a bad mod. But Cornholio fixed it for me. Contact him, maybe it can be fixed easily. I just sent him my phone since I also had a Photon who needed a new mod.
Click to expand...
Click to collapse
Probably trying to get the seller to refund to me, seems like he had same problems that I just got but he didnt tell me first, but started to tell me that he had just the same problems earlier. Well, I really wouldnt like to open the phone before I can see what he thinks about the refund.

Egez said:
Probably trying to get the seller to refund to me, seems like he had same problems that I just got but he didnt tell me first, but started to tell me that he had just the same problems earlier. Well, I really wouldnt like to open the phone before I can see what he thinks about the refund.
Click to expand...
Click to collapse
No need to open the back. Get a very thin knife or something like that. Pry it between the cover and the SIM. it will apply enough pressure to see if that's the problem.

[Q]OPO doesn't recognize my sim. Need help guys

Hi All,
I have purchased OPO in september but I got it delivered to India yesterday only. I tried to insert my sim in the correct way like shown in the image, but to my surprise , I am getting the below error.
So I did a research and tried the following steps
Tried the 3g and 2g option. Did a restart.
My sim is actually a micro sim that is not cut from the mini sim. I am using it perfectly in my nexus 4.
Watched the videos on how to insert the sim properly. Did according to that.
So I thought there my be some bugs in the stock( I am on 38R) . So unlocked the bootloader and flashed the CM nightly. Same issue exists.
Then reverted back to stock and updated to 44S. Same issue exists.
The phone is working fine with everything. But it is unable to read my sim. I have tried my dad's sim which is used in Moto G.
So I took a video and posted it on youtube. Please go through it and let me know if I have damaged any of the golden PINs.
http://youtu.be/U6z5i9XrVvs
Thanks for your patience.
Chaitanya

You have airplane mode on, turn it off and try again.

skyguy126 said:
You have airplane mode on, turn it off and try again.
Click to expand...
Click to collapse
Lol no.

I can see the airplane mode icon in the picture you uploaded.

Try this :
1) Turn Airplane mode ON
2) Turn Airplane mode OFF
3) Reboot your phone (not software reboot, a real one)

This is the error I an getting.

Maybe your Sim is locked or not activated. Try the Sim in another phone.

skyguy126 said:
Maybe your Sim is locked or not activated. Try the Sim in another phone.
Click to expand...
Click to collapse
No man it is working fine in nexus 4.

Even though you mention making sure the SIM is inserted the right way, I just want to confirm;
when looking at the screen, the SIM should be _below_ the tray and facing with the pins to the back.
But it is unable to read my sim. I have tried my dad's sim which is used in Moto G
Click to expand...
Click to collapse
Do you mean your dad's sim is working in the OPO? Or is it a no-go either? If the first applies; you may want to try having your carrier replace the SIM.
It seems the Oneplus is sometimes a bit tricky regarding the SIM.

Was going to add my voice to this as my opo arrived yesterday and I fell into that trap
I would suggest putting a cloth down on the table then lay the phone screen down,put your sim card in the tray(the only way it can go) and slide it home (that way the sim contacts will be facing you and as the tray goes in (hope that made sense)
If that does not work then contact your carrier about a replacement,fickle things sim cards

d4fseeker said:
Even though you mention making sure the SIM is inserted the right way, I just want to confirm;
when looking at the screen, the SIM should be _below_ the tray and facing with the pins to the back.
Do you mean your dad's sim is working in the OPO? Or is it a no-go either? If the first applies; you may want to try having your carrier replace the SIM.
It seems the Oneplus is sometimes a bit tricky regarding the SIM.
Click to expand...
Click to collapse
No my dad's sim is not working in the OPO.
bombadier said:
Was going to add my voice to this as my opo arrived yesterday and I fell into that trap
I would suggest putting a cloth down on the table then lay the phone screen down,put your sim card in the tray(the only way it can go) and slide it home (that way the sim contacts will be facing you and as the tray goes in (hope that made sense)
If that does not work then contact your carrier about a replacement,fickle things sim cards
Click to expand...
Click to collapse
Yes you are correct . Its a trap but I did check a youtube video first before inserting the sim . It shows the way you described. But still its a no go. I think my OPO is defective or somehow I may have damaged the sim slot.

chaitanya87 said:
No my dad's sim is not working in the OPO.
Yes you are correct . Its a trap but I did check a youtube video first before inserting the sim . It shows the way you described. But still its a no go. I think my OPO is defective or somehow I may have damaged the sim slot.
Click to expand...
Click to collapse
difficult for me to say I feel for you if you need to get a new unit as it was tough enough to get that one, would for sure contact your carrier as I think that will be easier than trying to get a replacement, let us know how you go

Yeah looking at the error message it seems to be a problem with the sim card not the phone itself. Correct me if I am wrong.

skyguy126 said:
Yeah looking at the error message it seems to be a problem with the sim card not the phone itself. Correct me if I am wrong.
Click to expand...
Click to collapse
So i took a new sum from my carrier and used it in my OPO. I hoped that changing the sim might resolve the issue but it didn't. After removing the sim i saw some scratches on the side of the sim. So i thought the golden pins might cause this. So i will go for a RMA. You can see the image of the sim.

That card is toast, that happened putting it into the opo ?

bombadier said:
That card is toast, that happened putting it into the opo ?
Click to expand...
Click to collapse
Yes. That same card is now working fine in my nexus 4.

chaitanya87 said:
Yes. That same card is now working fine in my nexus 4.
Click to expand...
Click to collapse
remarkable well new phone it is then

It looks like the pins are bent on your 1+1 to do that damage on the sim card. Was your phone used because sometimes people use sim adapters to fit a nano sim into a micro sim phone and when they try to remove the card/adapter it gets caught in the pins and bends them.

GTCC said:
It looks like the pins are bent on your 1+1 to do that damage on the sim card. Was your phone used because sometimes people use sim adapters to fit a nano sim into a micro sim phone and when they try to remove the card/adapter it gets caught in the pins and bends them.
Click to expand...
Click to collapse
Yeah you're right. It looks like the pins are bent. But my phone is not an used one.

consider replacing it if you can't RMA
I just found this check this out replacement part! I might try to fix mine with this now http://vifocal.com/sim-card-reader-connector-junctor-replacement-for-oneplus-one-smartphone.html

Question Xperia Bricked-Removing SIM fixed problem

Sony 5 III XQ-BQ62 Android 13
This morning I took three photos and the phone died. Screen black. Power button did nothing. Power button + volume up, volume down did nothing. When I got home I plugged in a power cord and nothing. The red LED in the upper right corner that shows you’re charging wasn’t there. I left it plugged in awhile and nothing.
Then I removed the SIM card to swap it to another phone and the Sony 5 III lit up. I put the SIM card back in and it worked fine.
I have it set to charge to 80% and stop and it was obviously charging while it was blacked out because the battery was at 85%.
I put the SIM card and SD card in and all is working well.
Any thoughts on what happened and why removing the SIM fixed it?

SIMple fix

I'm older than most trees and can remember placing phone calls to Europe using the overseas operator. I'n not a phreak and don't really understand cell phones. But, I was hoping that fact that removing the SIM card solved the problem would be a clue to those who do understand cell phones as to the nature of the problem.
One additional clue has come up. My phone forgot how to read my fingerprints. I deleted all of them and put two back in. The new fingerprints are working fine.
I'm considering a reset.

patrickt said:
I'm older than most trees and can remember placing phone calls to Europe using the overseas operator. I'n not a phreak and don't really understand cell phones. But, I was hoping that fact that removing the SIM card solved the problem would be a clue to those who do understand cell phones as to the nature of the problem.
One additional clue has come up. My phone forgot how to read my fingerprints. I deleted all of them and put two back in. The new fingerprints are working fine.
I'm considering a reset.
Click to expand...
Click to collapse
Well unfortunately until you can replicate the issue then we shall never know. The SIM card removal could have been a complete coincidence and not related to the problem at all.

I know. I was hoping someone else had had a similar experience. Me? I'm hoping we don't have a replication but I'm still curious. I reset my fingerprints and it seems to be working well.

patrickt said:
I know. I was hoping someone else had had a similar experience. Me? I'm hoping we don't have a replication but I'm still curious. I reset my fingerprints and it seems to be working well.
Click to expand...
Click to collapse
I've had a similar issue after updating to android 13. It wasn't the sim but actually the SD card. After multiple factory resets. I realized it works perfectly once the SD card was out.
Just format the card and the phone has been perfect since.

Thank you. I'll format the card.