[Q] WM5 UNITECH PA500 watchguard mobile vpn issue?? - General Questions and Answers

Hi didn't know where this question would fit in i hope someone finds it. (noob to xda-developers )
the problem:
when the wm5 pda has no watchguard vpn client installed all networking works fine and system doesn't crash.
with vpn client installed
1. wifi comes up with "dhcp server could not be contaced. using cached lease information"
2. usb connection to activesync fails to connect doesnt even pick it up or make any sounds on device or pc.
3. system randomly crashes with device.exe crashed send error report bla bla.
4. bluetooth seems to funtion ok still
symtoms go away once vpn client uninstalled
i need some help on configuring the software before installing on device basically but i cant see where i'm going wrong, i'm guessing its a firewall issue in this software as its the networking connections that are having problems, before crash occurs randomly. link to software for reference.
cant post link but google ncp vpn windows mobile trial
Note. the standard windows mobile vpn connection works fine however theres to many clicks and the connection is to easy to delete as "delete" is right next to "connect" when you go through manage connections.
if there was a one click way to start the vpn connection like or script or something i could then assign that to a shortcut button.
Background info:
I have a unitech PA500 PDA with laser scanner bluetooth and wifi, reps of the company need to send orders collected back to base easily,
Using xp sp3 pc with activesync 4.5 and usb data cable or bluetooth connection.
the watchguard client installer for wm devices, has firewall profile settings and this is set to off other choices are: off with rules to deny or: on with rules to allow.
i have a watchguard edge x750e firebox firewall at base and have all the relevent software to install the watchguard windows mobile ipsec vpn client Built on (NCP Secure Entry Windows Mobile Client) compatible with wm5/wm6
link to trial software of ncp version if anyone wishes to see the configuration options available to me.
cant post link but google ncp vpn windows mobile trial
i have setup the profiles for connection using the wizard on the main watchguard edge firebox, configuration user password etc. all tested ok as it has worked on these devices using the bluetooth connected to mobilephone 3g internet. but as described above all other connectivity has problems
i have 3 scanners one of which has been reflashed with the lastest wm5 rom
(this one seems to be more prone to crashing than the others)
available on the unitech website the other tested as they are original rom i don't know how to check if the one on the website is newer than the preinstalled version.
i have the the PDA's preconfigured to use Blackberry 3G network via bluetooth as the internet connection
i have a watchguard edge x750e firebox firewall at base and have all the relevent software to install the watchguard windows mobile ipsec vpn client Built on (NCP Secure Entry Windows Mobile Client) compatible with wm5/wm6
Using xp sp3 pc with activesync 4.5 and usb data cable or bluetooth connection.
the watchguard vpn client is very simple when it doesnt crash the device
any help would be greatly appreciated.
Mark.

you could call Unitech's support
Mark,
I'm in Unitech sales. Could you could call Unitech's support team at 800-861-8648 to get some advice?
James Shipley

Hi James
thanks for your reply, is that a UK helpline?
Mark.
Ps. i just sent a message to Tuan i believe he tried to post?

Related

Internet Sharing+VPN WM6 problem

I cant figure it out, I just installed the latest v. WM6 Rom (http://forum.xda-developers.com/showthread.php?t=297256)
Internet Sharing via Bluetooth works but... when i start my vpn either via ssl or ipsec (on laptop) NOGO. something is in between dont know what...so workaround:
Internet sharing via USB: the device tells me "connected", the new Network connection in control panel/xp tells me "connected" but there is no Internet connection. I try to ping 192.168.0.1 which it made gateway and this is not found. nothing nada. firewall off. nogo. repair. nogo.
*argh* I realize it are 2 different problem but in short: I can not connect as I usually did under the wm5 dialer (and I miss the status lights).
Anyone has a clue?
Hi !
I have the same problem with the same ROM. I didn't found any solution yet.
I didn't try Internet connection shring with Bluetooth. But your problem sounds as a proxy setting problem on your PDA connexion. You should take a look at those settings...
Let us know if you find anything.
edit :
Finally it's working, I re-installed ActiveSync 4.5 and now it's OK.
I reinstalled activesync, modded down to wm5, then again wm6 ...
and magic usb is working but...
My VPN connection on both BlueTooth or Usb is not working. I use the AT&T client to connect to our network but authentication fails with all vpn servers in the list.
That's a shame because this is really the only basic functionality i need to check my e-mail and stuff "on the road". Hmmm... down to WM5!
Unless someone has got VPN working?
I reinstalled activesync, modded down to wm5, then again wm6 ...
and magic usb is working but...
My VPN connection on both BlueTooth or Usb is not working. I use the AT&T client to connect to our network but authentication fails with all vpn servers in the list.
That's a shame because this is really the only basic functionality i need to check my e-mail and stuff "on the road". Hmmm... down to WM5!
Unless someone has got VPN working? Heres my errorlog:
21:24:55.190 Logon request sent to VPN server 111.11.111.222...
21:24:55.190 Wait for asynchronous action to complete.
21:24:55.230 A VPN logon message 1 was received.
21:24:55.230 Accessing digital certificate...
21:25:00.818 A VPN logon message 2 was received.
21:25:00.818 Negotiating encryption keys with the VPN server (111.11.111.222)...
21:25:02.290 A VPN logon message 3 was received.
21:25:02.290 Authenticating with the VPN server (111.11.111.222)...
21:25:22.349 The VPN logon response was received.
21:25:22.349 The local address is 192.168.1.78.
21:25:22.349 Last login error set to 118.
21:25:22.349 'LogonToIPSecTunnelServer' failed.
21:25:22.349 FSM error in state 'AuthenticatingTunnel'.
21:25:22.349 !Error 118 No response from IPSEC terminator during authentication. (error 118).
21:25:22.349 ---------- Change state to 'BeforeTunneling'. ----------
ah... I have it... stupid me.
sorry. stupid. forgot the checkmark on the authentication tab on the auto-created controlpanel > networkconnections > Windows Mobile 6 Connection > Authentication.
Great!
For reference, using the Cisco VPN client, with Bluetooth and internet sharing, does not work. With WM6, a Bluetooth PAN adapter is created on the PC, and the Cisco VPN doesn't bind to this type of adapter.
Using the same config, but with the USB cable, and the wireless modem, does work.
Unfortunately It does NOT work anymore.
Whatever I try I can not get connection to the Internet
- I start "connect"
- Plugin the usb cable
- The new network connections icon appears under network connections
- It pops up it is connected
- It has an assigned 192.168.0.2
But no internet connection, ping 192.168.0.1 can not be reached, etc...
I turned off the firewall to see if this was the problem. not.
Is there ayone who has got a clue? This is really frustrating.
For what it's worth, I'm using WM6 Black 2.5 on a Hermes (Cing 8525) and I'm able to use WM6 Internet Sharing via BT to connect my laptop to the internet and I am able to use my Cisco VPN client on my laptop to connect to my company's intranet. No problems here so I don't think it's a WM6 problem.... rather a configuration problem... either on your company's VPN concentrator side or your client side.You may want to chat with your IT/Ops dept for configuration settings.
No problems here nither. I use Vista on PC. I need to connect to several networks and just have made some tests. I could reach all of them. The fact is that most of them are built on Draytek routers not Cisco, but they also use IPSec and so on.
Yep I'm having the same problem, my VPN's worked fine with WM5, but went to Black 2.5 and now when I VPN, it connects, assignes me an IP, but wont let me ping the network.
I _think_ it's becuase now the fone shows up as a network rather than a modem, and assigns me a 192.168.0.x address, and the home network is in this too... any suggestions?
share internet connection with ppc
Can i use my ppc as the wireless adapter? do i need to use "wireless modem" or "activesync" to do this? For more detail, if my computer do not have wireless adapter, and now i want to use the wireless adapter on my ppc to connect to the internet. Is it posible?

VPN issues with WM6??

Has anyone had problems specific to WM6 with VPN connections? I use a Microsoft PPTP VPN to connect back to work, and while the VPN connects and I can access resources on the other end with WM5, WM6 authenticates with the VPN server but never actually connects to servers on the other end. I get error 502 (bad gateway) connecting to web pages, and various shades of "the server could not be found" using Terminal Services, etc. The VPN server logs a successful connection from either OS, but only WM5 seems to be able to connect to resources with the tunnel established. I've used Faria's and mfrazz's WM6 ROMs, and neither works.
If the VPN configuration was off in WM6 vs. WM5, I wouldn't get the "VPN user was granted access" events I use to track usage on the VPN server. Has anyone else seen similar issues? I love WM6 aside from this problem, which appears to be a show-stopper. For now, I'm back to Faria's WM5 so I can get some work done.
So let me broaden the question a little. Does anyone use a WM6 ROM and successfully connect to resources behind a PPTP tunnel? Did it take any massaging on the settings to make the connection??
I have test both PPTP & L2TP/IPSec....
I have tested both PPTP & L2TP/IPSec VPN's with WM6 (varients from all the base ROMs 5.2.318, 5.2.1713 & 5.2.1437) and I have got them all to work. PPTP works flawlessly all the time, however L2TP/IPSec seems to have some conflict with the networking stack & the VoIP stack and only works consistently the 1st time following a soft-reset.
I have tested it with Terminal Services Client to access an internal Windows Terminal Server and it worked fine.
What issues are you having? The main problems people seem to have are related to the logic of when a VPN connection will be used instead of the Internet Connection to send traffic - the Connection Settings etc.
Andy
With WM6 I create the VPN connection, add an exception for my work network, then try to open either a web page or RDP. GPRS connects, the VPN server is contacted soon thereafter, and then nothing happens. If I'm on PIE, I get a 502 error if I try to open URLs, and RDP returns "the server could not be located." I'm using servername.my.workdomain.net for RDP, with "*.my.workdomain.net/*" as the exception rule with both WM5 and WM6, but I can't get past the VPN endpoint with WM6. With WM5 (still using it for now), I can get to web pages and remote desktop without any problems.
Since the VPN is apparently connecting, and the VPN server's log shows my account is granted access, I'm thinking it's not the WM6 VPN configuration. I'm getting through that far, but there's something in the WM6 network stack that's not translating the destination URLs or host name correctly.
If only there was client logging for RDP and PIE...
Still trying to work past this. The PIE error I get when connecting to web sites behind the VPN is:
Error 502 - Bad Request
The server could not resolve your request for uri: /
If I try to connect to directories under the root, the error is (for example):
Error 502 - Bad Request
The server could not resolve your request for uri: /docs
Not sure how I can troubleshoot this...

WM6 VPN dialer - How-to

Hi,
I have T-mobile Dash - HTC-Excalibur - Windows Mobile 6 (WM6)
I have configured the VPN profile with appropriate info of my VPN server global IP address, in 'Settings' --> 'Connection' --. 'VPN' --> 'New'
However, I don't know how to launch or execute this profile.
I called T-Mobile, they don't support it (VPN), HTC does not support as well, www.microsoft.com no any info for windows mobile 6 vpn. Don't know where to go.
Any help would be appreciated.
Thanks.
WM6 VPN
When you try to get something from the work connection it will automatically try to connect via the vpn. BTW it doesn't support encryption. You have to turn off encryption at the remote end for it to work, otherwise it connects and immediately disconnects.
Hope this helps...

PDA as modem - msn wouldn't login

Hi!
I know this is a question is on the edge of what this forum and web-site is about, but let me explain my problem and see if anyone have any tips
I work with PDAs of all types, and the problem is not related to brand, if it is Windows Mobile 5 or 6 (Modem Link vs Internet Sharing, even tested Modem Link on a WM6 device since I get pre-samples) or tele-operator.
At home I haven't got Internet via ADSL/Broadband - I have to use a PDA as modem to surf on the internet. I have one hotmail-account and one Yahoo-account. When I try to login, it seems to login - shows contacts briefly - loads the icons in the MSN application (MSN Windows Live Messenger 8.1) - and the disconnects - starts to reconnect, and the same happens again.
I use Activesync 4.5, but have used 4.2 which I "trust" (if that is possible) more. Have disabled "Allow USB Connections". I just thought of using USB Killer to force serial communication - I will get back to the result of this..
I have installed AVG Anti-virus (free personal edition), Spyware Doctor and SpyBot. Tried to disable these and make changes to internal Windows Firewall. Without success..
At work my PC is connected to internet via ADSL and everything works, well okay. Sometimes MSN freezes, but no login problems. I have a theory about it has something to do with the IP the PDA gets from the tele-network, but tried the APN for public IP-address..no success.
Have anyone experienced problems like me when using PDA as modem ? As I use MSN for my job I would be very happy to get tips!
a bit confusing "At work my PC is connected to internet via ADSL and everything works, well okay. "
is this pda related? are you saying that your normal pc with a normal network is ok with msn?
or are you connecting your pda to that pc as well
are you using activesync to try to get your pda to connect to your pc at homes network or other other way around?
your phone isp can block all ports they want which could result in msn issues of cause then it would be both on the pda and the pc
Knocksock said:
Hi!
I know this is a question is on the edge of what this forum and web-site is about, but let me explain my problem and see if anyone have any tips
I work with PDAs of all types, and the problem is not related to brand, if it is Windows Mobile 5 or 6 (Modem Link vs Internet Sharing, even tested Modem Link on a WM6 device since I get pre-samples) or tele-operator.
At home I haven't got Internet via ADSL/Broadband - I have to use a PDA as modem to surf on the internet. I have one hotmail-account and one Yahoo-account. When I try to login, it seems to login - shows contacts briefly - loads the icons in the MSN application (MSN Windows Live Messenger 8.1) - and the disconnects - starts to reconnect, and the same happens again.
I use Activesync 4.5, but have used 4.2 which I "trust" (if that is possible) more. Have disabled "Allow USB Connections". I just thought of using USB Killer to force serial communication - I will get back to the result of this..
I have installed AVG Anti-virus (free personal edition), Spyware Doctor and SpyBot. Tried to disable these and make changes to internal Windows Firewall. Without success..
At work my PC is connected to internet via ADSL and everything works, well okay. Sometimes MSN freezes, but no login problems. I have a theory about it has something to do with the IP the PDA gets from the tele-network, but tried the APN for public IP-address..no success.
Have anyone experienced problems like me when using PDA as modem ? As I use MSN for my job I would be very happy to get tips!
Click to expand...
Click to collapse
when you try to use internet sharing on your ppc at home, are you able to browse web sites/read mail on the home pc ?
I am using a laptop at work, which I bring with me back home.
At work I connect to internet via ADSL, not using PDA there. MSN have no (not login problems) problems at work.
At home I usually disable "Allow USB Connections" in Activesync, connect PDA to laptop via USB cable, wait a bit - then use Internet Sharing to connect via the GPRS connection I have configured on the PDA.
It works just fine to surf, send e-mails, etc. But, when I start MSN on laptop - it starts the handshake-process, it seems to login - loads the sidebar icons in MSN and "the connection is lost" (msn) - I can still surf on the internet. MSN keeps reconnecting.. login..closes the connection. etc. at the end..after minutes or many hours it will log me in.
I will try some brand new devices tonight as modem. By the way, switching from RNDIS communication to Serial - between laptop and PDA didn't help.
Any help appreciated!
Small update..
Yesterday I tried a brand new unknown unofficial WM6 device as modem. Configured GPRS, used Internet Sharing and it logged on to msn without any trouble. I will test it more before I come to any conclution if this just was one-time-luck or..

Internet Sharing on Palm Treo 500v with SyncMate

Hey there,
i own a treo 500v with a cooked rom (my_rose 6.1[en]) running windows 6.1 standard. Im using a mac, thats why i have Syncmate running for sync options. Syncmate also supports internet sharing over USB to PC, means that i can use my mac internet connection for my treo 500, because i dont own a data plan.
Now the problem:
It is a pretty weird situation. The cooked rom contains the HTC HOME homescreen, containing a weather widget. As soon as im connecting to Syncmate over USB my weather widget is able to get the latest information from the web! This indicates, that there is clearly a working internet connection. Never the less, this is the only thing that works. I cant use Internet Explorer, nor the E-Mail Option of WinMo to receive my Mails. I also tried Opera Mini (Java), but it also fails to connect to the internet.
Im always referred to the Connections Settings of my mobile phone. To be honest, i have no clue how to properly set this up. So i wondered if here might be someone around who knows how it works right.
Thanks for all your help.
Cheers
chillar
Hi Chillar! There is no need to adjust any settings on you phone, it is enough to connect your mobile device with the Mac via USB and Internet will be shared automatically.
If this doesn't happen, then, please, try the following:
1. On your mobile device go to Start -> Settings -> "Connections" tab -> Connections and check which connections are listed in "My Internet" section. If there are any Internet connections via cellular network, please, disable or delete them.
2. As an option, please, try to reinstall SyncMate driver on your mobile device as follows:
- Go to Remove programs application
- Choose SyncMate driver and press Remove
- Reboot your mobile device
- Reconnect your phone to your Mac via USB
3. If the above still doesn't help, then please, try to open any web page on your mobile device - for instance google.com - and let us know (contacts us at [email protected]) what message you receive from the browser on your mobile device in return.
Have a perfect day!

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