Database Info

Problems with build numbers

I exchanged a phone today because of random shut downs. The service center originally tried to give me a build 1008 phone, which is the same build I had with random shutdowns and lost 3 button recovery. I raised a stink and they gave me a 1009 build.
Is there a catalog of issues by build? If I use Odin, will I loose 4 button recovery? Is random shut downs an issue with this build? GPS?
Is there anything I should know or watch out for before flasjing roms and rooting this phone?
Thanks
Sent from my SAMSUNG-SGH-I897 using XDA App

got a 1009er with GPS issues and shutdowns
-since i insert a 1650mh batt from the I9010 no more shutdowns
-back to stock via Odin and JF6 Final and download mode via volup,down at the same time then insert usb cable, no problem at all.
just my 2c

cdwhit said:
I exchanged a phone today because of random shut downs. The service center originally tried to give me a build 1008 phone, which is the same build I had with random shutdowns and lost 3 button recovery. I raised a stink and they gave me a 1009 build.
Is there a catalog of issues by build? If I use Odin, will I loose 4 button recovery? Is random shut downs an issue with this build? GPS?
Is there anything I should know or watch out for before flasjing roms and rooting this phone?
Thanks
Sent from my SAMSUNG-SGH-I897 using XDA App
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Click to collapse
I read in the Vibrant forum that number isn't a build number... its the build month and year in Europeen format, so your first phone was made in 8/10. Your new phone was made in 9/10. I know that it does hold true for my wife 2 Captivates (exchanged 1010 for shutdowns), as well as mine.
That being said, the memo warns about all phones prior to 11/6/10. If this is a build month, then I would insist on a 1011 or higher.
When I exchanged my wife's phones (within 30 day period) I looked up the build date on Samsung's website based in the imei number on the phone box without even opening it before accepting it. You could do this to to be real sure it is built after 11/6. They're knowingly selling defective phones, so don't feel bad insisting on whatever it takes to make you feel whole.
Her new phone is 1012 - built on 12/25/10. No shutdowns yet and the GPS works well - even better than her 1010. I'm jealous of hers. Mine works ok, but randomly losses itself for 10-30 seconds while driving.
Both of our phones are stock and unrooted.
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Natascha303 said:
got a 1009er with GPS issues and shutdowns
-since i insert a 1650mh batt from the I9010 no more shutdowns
-back to stock via Odin and JF6 Final and download mode via volup,down at the same time then insert usb cable, no problem at all.
just my 2c
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I have 1009 build and so far I don't have any problem.

So after living with official Froyo for a month...

How has your experience been with it?
Mine has been fine, my wife's not so much...
My wife's Captivate: WAS very very laggy but 2.2 fixed it. She had zero problems with her GPS but the 2.2 update threw it off about a block : /
My Captivate: Just as smooth as before, and GPS is perfect as was before.
How are you guys enjoying Froyo?

Not quite sure what you mean. I didn't know there was an official one for the captivate sent out? Searched for it and couldn't find it on google. You sure ATT pushed out official 2.2 a month ago?

There is no official froyo yet for the captivate
Sent from my SuperDuper!Captivate | PHOENIX RISING 4.1 | Firebird 2 v0.4 | Member of Team Phoenix

There is through Rogers.

gunstar3035 said:
There is through Rogers.
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Correct... Rogers has released their update.
Us down here in the U.S. are still speculating when/if ATT will ever update our devices
Sent from my SAMSUNG-SGH-I897 using XDA App

I have lots of shutdown issues right now, gonna flash to a custom rom to see if it makes a diff.

Eschatologist said:
I have lots of shutdown issues right now, gonna flash to a custom rom to see if it makes a diff.
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Flashing a new rom will not fix the problem...your only option is to contact att and get a replacement phone
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Smallsmx3 said:
Flashing a new rom will not fix the problem...your only option is to contact att and get a replacement phone
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+1 I had to do this and I'm glad I did, 30 days with zero random shutdowns.
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DeMarzo said:
Correct... Rogers has released their update.
Us down here in the U.S. are still speculating when/if ATT will ever update our devices
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Sorry I should have specified Canada : /
It is complete bull$hit that ATT has not given you guys 2.2 I think I would go custom ROM and be done with it.

Just get a new (not refurbished) Captivate instead!
Eschatologist said:
I have lots of shutdown issues right now, gonna flash to a custom rom to see if it makes a diff.
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Click to collapse
Get another phone. Do not settle on a defective phone. I spoke with someone in the "Office of the President" (a higher level of AT&T customer service) and after checking into the issue, they overnighted me a NEW Captivate (my phone was purchased in August, so I am well out of the 30-days). Their statement was that the defective phones are not supposed to be in the new lots or refurb lots, as it is against their procedures to knowingly sell defective phones. I would suggest taking your complaints there. The number is 1-800-331-0500. Be firm and upset, but be respectful. They will work with you.

Overall its not bad, but I do have a few issues I am still contending with.
When I first did the update I lost navigation all together. I restarted the phone (using a access number Samsung provided me) and solved that issue.
I lost a lot of files that were on my SD card. I haven't been able to figure out why that should be. It's like the update made a point of deleting everything except my media... Oh well
However I am still fighting issues with the both the home and car docks. (Which by the way Samsung Canada doesn't recognize up here and said I am on my own)
The usb audio out worked once and then disappeared on me altogether... Restarting apps and phone isn't helping...
And using the home dock, the phones main screens get stuck in landscape mode (only after doing it all night, if it's only running for a couple hours it's fine) and I have to shut off the phone to get it back to normal. Using Samsung home dock app it was every night. Alarms Plus as well. I am currently using an app called no dock and its down to 25% of the time I don't get stuck in landscape mode. Livable... The car dock I have not gotten stuck in landscape yet, but then I don't think it will ever be in the dock long enough to get stuck...
Which brings me to a point of frustration. Why isn't landscape mode functional outside the dock mode? I love the ability, just not getting stuck there until I reboot... The phone CAN and WILL do it on certain conditions, so why not all the time?
I haven't tried the mass storage mode or tethering yet so I don't know if they are working or I have more issues to deal with.

GPS Is Completely Dead, And I'm far from a rookie, Options Exhausted

I've been using coredroid for a couple months now. GPS worked great all the way up to V6.5. Even used 6.0 for a week or so and it worked great. I've used stock radio with every ROM and never had a problem. I installed coredroid 6.5 and the GPS is dead as a door nail. Gps Status, and GPS Test Plus won't even find a single satellite after 5 minutes standing in my yard with no obstructions. Not a single satellite found, let alone a lock. So I flashed the radio Coredroid recommends for V6.5 and no go. I also tried faster fix with no luck. I then wiped cache partition, formatted data, cache, and system, followed by a dalvik cache wipe, reinstalled coredroid v6.0 which it was working on yesterday, and same thing, doesn't find a single satellite. So I then tried optimized stock rooted which it also worked on that ROM in the past, and now it doesn't. I've done complete wipes between roms, and tried testing GPS BEFORE restoring my titanium backup. Nothing I do seems to work. Can't find one single satellite in clear view of the sky. So Now I'm back to CoreDroid V6.5 since it's not ROM related. Any Ideas?

Try running the RUU to complete stock through the exe file. Not rooted stock, but original shipping stock.
Sent from my Inspire 4G using XDA Premium App

Or try this.
http://forum.xda-developers.com/showthread.php?t=1036253
Sent from my HTC Desire HD using XDA Premium App

The GPS scrips I tried Earlier

My first one went bad on me about a month ago. Stopped working at all, then worked a little, then stopped again. I did s-on and flashed to stock, then took it to a warranty center and got it replaced. This one works better then my first ever did.
Sent from my Desire HD using XDA Premium App

Try re flashing your radio a couple of times in a row I had it happen to me i got no sats too. I thank I did it like 3 or 4 times workes grate now 8 sats in 10 sec. Hope this helps.
O yea i am on the new att radio 12.39a.60.19x_26.06.06.30_M ROM is Di11is 2.0.1

I'm on my second Inspire due to the very some issue you describe. If youre out of the 30 buyers remorse, call ATT's warranty dept @ 800-801-1101 and have them get a replacement on the way. In the mean time, get all your stuff together to return your to stock and root the replacement.
It's worth the hassle to save your sanity from a known issue w/ our phones.
http://www.google.com/search?q=HTC+...s=org.mozilla:en-US:official&client=firefox-a

Well, gps still not working. I got this phone on release day in feburary. I did however solve the problem, I went and got Samsung infuse, however I want to get gps working on inspire so I can sell it. Maybe the chip went bad. I went back to stock using the RUU exe method and nothing. This is definitely a hardware failure. Maybe I flashed it to death lol

Tx Redneck said:
I'm on my second Inspire due to the very some issue you describe. If youre out of the 30 buyers remorse, call ATT's warranty dept @ 800-801-1101 and have them get a replacement on the way. In the mean time, get all your stuff together to return your to stock and root the replacement.
It's worth the hassle to save your sanity from a known issue w/ our phones.
http://www.google.com/search?q=HTC+...s=org.mozilla:en-US:official&client=firefox-a
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I understand the issue, my problem is I've never had a issue in the 3 months I've had it. Flashed 20 Roms at least, gps worked great on all of them, but now all of a sudden I get the issue.
Sent from my Desire HD using XDA Premium App

Yeah the gps is kinda touchy with this phone. I dorked my gps up a while back and nothing fixed it either. Reflashed the ruu,radios,rerooted and every other maddening thing you can think of. I actually gave up and moved on.Then one day after messing around in the build prop(completely unrelated to the gps) my gps came back up after the 40th reboot in a row. Since then its been fine, really weird.
BTW how you do like the infuse? A friend of mine had to ditch the inspire because the bluetooth would cut out once he put the phone in his pocket, went through 2 phones and headsets.

stickbo said:
Yeah the gps is kinda touchy with this phone. I dorked my gps up a while back and nothing fixed it either. Reflashed the ruu,radios,rerooted and every other maddening thing you can think of. I actually gave up and moved on.Then one day after messing around in the build prop(completely unrelated to the gps) my gps came back up after the 40th reboot in a row. Since then its been fine, really weird.
BTW how you do like the infuse? A friend of mine had to ditch the inspire because the bluetooth would cut out once he put the phone in his pocket, went through 2 phones and headsets.
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I think you can clear EFS Data to bring it back. I am not by a computer now but will try to find it for you. It was on the desire z forum.......
If I forget just send me a reminder.

stickbo said:
Yeah the gps is kinda touchy with this phone. I dorked my gps up a while back and nothing fixed it either. Reflashed the ruu,radios,rerooted and every other maddening thing you can think of. I actually gave up and moved on.Then one day after messing around in the build prop(completely unrelated to the gps) my gps came back up after the 40th reboot in a row. Since then its been fine, really weird.
BTW how you do like the infuse? A friend of mine had to ditch the inspire because the bluetooth would cut out once he put the phone in his pocket, went through 2 phones and headsets.
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infuse is like a fancy captivate only way smoother. GPS got 11 satellites in under 25 seconds on first try out off the box. Inspire mobile data speeds were always 3.5 down, the infuse is getting 7 on average. Inspire didn't have 2100mhz band, infuse does. Not sure if that matters. But I like it. Rooted it in under 3 minutes. Just one click and superuser appeared.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App

Back Button Madness

I've had with my Crappy. This back/home button flashing thing makes my phone totally unusable. Doesn't matter what rom/kernel I run, same thing.
Anyone found the cause or fix for this? The rice trick doesn't do squat and it's not moisture, my phone is dryer than a popcorn fart.
Seriously about to throw this thing into a volcano.
No longer sent from my BlackBerry.

I had that happen when I first got my captivate. AT&T pushed some 9-12 meg file to my phone and it quit doing it.
Sent from my SAMSUNG-SGH-I897 using XDA App

Hmm, that doesn't help me unless I revert to stock. Yuck?
I'm taking it into Target for the $5 upgrade to a S2.
No longer sent from my BlackBerry.

Never had any problems with the soft keys. I love my CAPPY.
Sent from my SAMSUNG-SGH-I897 using XDA App

I remember reports of random automatic button presses from a year or so ago. Seems to have gotten better with the new ones, similar to the sleep death. I had random search boutin presses until I warrantied mine due to sleep death.
What's the date code on yours?
Sent from my SGH-I896 using XDA App

How do I get the date code?
No longer sent from my BlackBerry.

Should be a 4 digit number under your battery, something like 1010, two digits are the month, two are the year.
I forget which order it goes in but it should be evident. I know the sleep death problem was fixed in models built after early Nov '10, and the button problem might be the same.
Sent from my SGH-I897 using XDA App

Have you tried to remap or disable these two keys? For example you can disable home and back, and map the search key to back.
http://forum.xda-developers.com/showthread.php?t=1298820
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mechanical tool said:
Should be a 4 digit number under your battery, something like 1010, two digits are the month, two are the year.
I forget which order it goes in but it should be evident. I know the sleep death problem was fixed in models built after early Nov '10, and the button problem might be the same.
Sent from my SGH-I897 using XDA App
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First two digits are year, second two digits are month. So 1007 = July 2010, 1101 = January 2011, etc.

My phone is 1011 so November, 2010. It's so bad that I can't even dial a number. Running Andromeda³ and Ursa Minor².
No longer sent from my BlackBerry.

Captain Zero said:
My phone is 1011 so November, 2010. It's so bad that I can't even dial a number. Running Andromeda³ and Ursa Minor².
No longer sent from my BlackBerry.
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I had this problem really often when I had Andromeda3 loaded, care to try a newer GB ROM, or CM7.1 and post results? Oh and do you also get random shutdowns?

No random shutdowns, ever. I may try cym but I'll probably just trade in the cappy for a sg2 since I'm pretty well fed up with the captivate. I've tried many roms and it didn't seem to matter. My only "guess" is that it has to do with the blk mod that's pre-loaded with most roms.
No longer sent from my BlackBerry.

Found a fix; picked up a SGS2. Problem solved.
No longer sent from my BlackBerry.

I had the same problem with my cativate with every rom i installed my home button would go crazy. i flashed back to stock many times but it didnt fix the problem until one day I flashed back to stock and then let kies update to froyo and bam problem fixed. Never had another problem again with my soft buttons.

The dreaded return of Sleep Death... HELP! (Update 12-22-11)

My captivate was affected by sleep death since the day i bought it (November 2010). Once I flashed a custom rom for the first time (Cognition), the problem went away and i never saw it again for over ten months. Then I flashed the Illuminance KK4 rom about a week ago. It came back with a vengenance and I CAN'T get rid of it no matter how hard I try. I tried Odining back to stock KF1, KH3, and KK1 all with bootloaders and nothing seems to stop the issue. It happens on all froyo and gingerbread stock and custom roms. I cant Odin back to JF6 because I have a 1010 build. I was thinking maybe the GB bootloaders are the cause? Any ideas on why it came back and maybe on how to fix it? Any input would be greatly appreciated.
Update #1 - I ended up flashing back to stock JF6 expecting to soft brick my phone. I flashed this mainly for the eclair/froyo bootloaders. Turns out it didnt brick my phone at all. Then i odined stock jh2, then cognition 4.5.3. So far I havn't had any random shutdowns for over two days. Hopefully this solved my problems

I also bought mine in November of 2010 and had a 1010 build that had the sleep death issue. Mine actually occured while on Cognition but I don't remember which kernel I was on. I contacted ATT and they swapped it with a refurb for free (looks brand new). The new one has never had a sleep death and the GPS works much better. I would recommend a swap.

But the problem is its been over a year. Im pretty sure they wont give me a refurb since i dont have insurance...
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Give it a shot. It will take 10 minutes on the phone to find out. I think they may have extended the warranty for that specific problem. There are some posts about the issue.

Yea its worth a shot i guess. Ill call later today and find out
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Toad858 said:
Yea its worth a shot i guess. Ill call later today and find out
Sent from my SAMSUNG-SGH-I897 using XDA App
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Any luck with AT&T?