taking your rooted rommed phone into an att store - Captivate General

i hooked my dads captivate up with root and firefly rom.
he is on vacation and took it to an att store because he stopped getting data signal in the middle of trip.
The guy commented on him already being updated to 2.2 and said he thought the sim had failed and stuck a 4g sim card in it. He said the guy didn't say anything about it being rooted or on a custom rom.

Cool story!
This is my Captivate. There are many like it but this one is mine

Yah I think some employees of the telecom stores realise the stock builds are junk. If it was a Samsung store/rep prolly woulda been a whole different story.

Fiin said:
Yah I think some employees of the telecom stores realise the stock builds are junk. If it was a Samsung store/rep prolly woulda been a whole different story.
Click to expand...
Click to collapse
i assume he was a flasher himself as i am sure he noticed it wasn't stock

Thats because att reps and techs ee retarded they don't know sh**. I have had countless disagreements about what our phones can do and I'm new to this but they swear up and down I can't (we can't)... And these fools so called (techs) went to school to learn about their jobs. Dudes get your money back lol..
Sent from my SAMSUNG-SGH-I897 using XDA App

guanakito100 said:
Thats because att reps and techs ee retarded they don't know sh**. I have had countless disagreements about what our phones can do and I'm new to this but they swear up and down I can't (we can't)... And these fools so called (techs) went to school to learn about their jobs. Dudes get your money back lol..
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
all you gotta do is walk in, ask for an android specialist, tell him how badass his job is and that you love the customization features the phone offers, and they wont give 2 $hits about your custom phone.
Sent from my SAMSUNG-SGH-I897 using XDA App

All the people in my local AT&T store that have a Captivate are running custom ROMs.

bames said:
i assume he was a flasher himself as i am sure he noticed it wasn't stock
Click to expand...
Click to collapse
That was my thought as well

Same for me as well. My Local store is the one that filled me in on XDA. lol

Related

[Q] RIP HTC Inspire 4G (2/13/11-3/4/11)

So I was forced to execute my Inspire today. It was rooted, I've tried different roms/radios, flashed rooted stock rom/stock rom. It was never reliable: always dropping service, not receiving/making calls at random times, mms unreliable. I took it back to best buy to try to get it exchanged for a new one. Of course the phone was working flawlessly when I got to the store. The good news is that I had purchased the best buy protection plan for it at $10/month. I had enough of the phone not working reliably for its intended purpose and had to smash it in order to get a new unit. I went back to best buy and turned in the broken phone, and after more than a few suspicious looks from workers-got my phone sent in for repair. Of course it's not going to be repairable (I hit it with my baton , which crushed the screen and phone in the middle), so now I wait a few weeks for my new unit.
My question is, should I cancel my ATT contract and go with a different provider. I loved the actual phone, I just think the ATT "4G" service is horribly unreliable in my area. Or, are there any good Android 3G phones for ATT?
BTW, I am coming from an iPhone 4 before i got the HTC Inspire. iPhone worked awesome, I'm just tired of Apple products.
You can exchange/return your phone within 30 days so why the hell did you "smash" it?
Sent from my Desire HD using Tapatalk
If you were within the 30 days you had every right to just return it just because you wanted to.
I hope you get it all worked out. GL
brandon827 said:
(I hit it with my baton , which crushed the screen and phone in the middle)
Click to expand...
Click to collapse
I LOL'd when I read that
In my opinion, you have the best android phone AT&T has to offer...and on this thread? I think a lot of people will think the same thing. A lot of us inspire owners are previous captivate owners! That phone REQUIRED tweaking to get it to work smoothly (and for me, to get gps to work)
You could get the atrix, but there's not much tweaking/modding/flashing you can do with it due to a signed bootloader.
yeah, smashing it was a stupid thing to do.
cancelling your at&t contract will cost you a lot of money.
LOL, its crazy that someone has to go to those lenths to return a phone, but its true especially at stores like bestbuy its like ok so u want me to go in parking lot and run over it with my car a few times? then you will exchange it? and if u didnt have a problem with it why would u want a new one? Funny the smashing with baton part though.
^ he said, he was having problems.
i agree with others, you had 30 days to return it, i don't understand why you didn't just do that, and get another phone.
epicKA8 said:
^ he said, he was having problems.
i agree with others, you had 30 days to return it, i don't understand why you didn't just do that, and get another phone.
Click to expand...
Click to collapse
Right on... I also think $10 a month is crazy expensive.
For me, the Inspire has been a dream. Super stable... super fast... and I really haven't felt the need to root it.. yet.
bahairus said:
Right on... I also think $10 a month is crazy expensive.
For me, the Inspire has been a dream. Super stable... super fast... and I really haven't felt the need to root it.. yet.
Click to expand...
Click to collapse
yea, $10 a month is nuts, i only paid $50 for the entire phone!
I don't think any of your understood, lol. Best Buy refused to take it back because it was working fine in front of them. And I did literally say to the kid working there, "So if I take it out in the parking lot and run it over with my truck, you guys will take it back?" He replied, "Do what you gotta do, if you come in tomorrow with a broken phone I'll act like I didn't see you come in today."
BTW I paid full price for the phone ($450ish).
You can return it for ANY reason within 30 days. Doesn't have to be broken.
AvengerBB said:
You can return it for ANY reason within 30 days. Doesn't have to be broken.
Click to expand...
Click to collapse
This. Should have asked for a manager. That kid was totally wrong.
Sent from my Desire HD using XDA Premium App
I dont think bestbuy will do a swap without something wrong with it that they can see that isnt walmart. Not all stores are easy to work with. sure he could have returned it but that is a restocking fee
jc2470 said:
I dont think bestbuy will do a swap without something wrong with it that they can see that isnt walmart. Not all stores are easy to work with. sure he could have returned it but that is a restocking fee
Click to expand...
Click to collapse
That's what I was thinking. I didn't want to push the issue and get the manager involved only to deny me getting a new phone. Then, I show up a few days later with a broken phone anyway. I will most likely be buying my next phone at Costco.
I had the same exact same problem... out the blue signal went to ****.. took it back to the At&t store of course it worked fine..lol .. got a new one hope it don't happen again... the people at the at&t store were like "I never seen the H without a the +"
Sent from my Desire HD using XDA App
jc2470 said:
I dont think bestbuy will do a swap without something wrong with it that they can see that isnt walmart. Not all stores are easy to work with. sure he could have returned it but that is a restocking fee
Click to expand...
Click to collapse
Restocking fees no longer apply at best buy, and their return policy does not say something has to be wrong.
<--- worked there for three years and still has many friends that do.
Sent from my Desire HD using XDA Premium App
ReppinFlorida said:
I had the same exact same problem... out the blue signal went to ****.. took it back to the At&t store of course it worked fine..lol .. got a new one hope it don't happen again... the people at the at&t store were like "I never seen the H without a the +"
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
You took it back rooted and s-off ed? Hahaha classic.
Sent from my most memorable Inspire 4G
They actually gave me a had time had to go back a couple times... they said I had to unroot it for warranty purposes... I used visionary to unroot and left the s-off and the custom Rom
Sent from my Inspire 4G
ReppinFlorida said:
They actually gave me a had time had to go back a couple times... they said I had to unroot it for warranty purposes... I used visionary to unroot and left the s-off and the custom Rom
Sent from my Inspire 4G
Click to expand...
Click to collapse
You should post how you un rooted in the Dev or General section. I'm sure a lot of people would appreciate that.
Also, thanks for confirming why we shouldn't buy at 'Beast' Buy
Sent from my most memorable Inspire 4G
If you have to take it in just take a nandroid and run the ruu. Then take your SD out. Simple and effective.
Sent from my Desire HD using XDA Premium App

From Captivate to Inspire

So after 4 days of persistence in calling AT&T Customer Care and Warranty, I am going to be a proud owner of an Inspire!
Had the Captivate since initial launch, plus 5 returns! They are doing a "one time only" make/model exchange through warranty.
I'm excited to say the least! I think the Captivate was a great device, just not reliable enough for me. I spent the last 6 months dealing with random shutdowns and frankly had enough!
Glad to see people are enjoying the phone!
congrats!!!!!!!
You will never miss your captivate , even the captivate devs are coming to the inspire !
born_fisherman said:
So after 4 days of persistence in calling AT&T Customer Care and Warranty, I am going to be a proud owner of an Inspire!
Had the Captivate since initial launch, plus 5 returns! They are doing a "one time only" make/model exchange through warranty.
I'm excited to say the least! I think the Captivate was a great device, just not reliable enough for me. I spent the last 6 months dealing with random shutdowns and frankly had enough!
Glad to see people are enjoying the phone!
Click to expand...
Click to collapse
You'll be joining a rather sizable club of ex-captivate users who made the jump over to this superior phone, me being one of them.
Cool that you got them to replace your captivate... I wasn't willing to suffer through three more replacement phones before even having a slight chance of getting them to swap... paid Off-contract, with no regrets.
Many of the captivate devs are over here now, which is awesome.
Enjoy!
Sent from my Inspire using XDA Premium
Count me in too! Well, almost. My Inspire is on it's way. Can't wait!
You new guys/gals, don't be wimps now, get to rootin' those new inspires of yours', pronto.
Check out the awesome rooting/flashing guide by Mudknot2005, it's a sticky post in this inspire general forum.
I'd link it, but I haven't figured out how to do links in this here xda premium app I've been using for like...ever. ;D
Sent from my Inspire using XDA Premium
Enjoy your new toy
Scott_S said:
You new guys/gals, don't be wimps now, get to rootin' those new inspires of yours', pronto.
Check out the awesome rooting/flashing guide by Mudknot2005, it's a sticky post in this inspire general forum.
I'd link it, but I haven't figured out how to do links in this here xda premium app I've been using for like...ever. ;D
Sent from my Inspire using XDA Premium
Click to expand...
Click to collapse
Going to have to fight the urge. I would like to get 2 days out of the stock rom just so I know how it runs. Sadly though, I dont' think it's going to happen. I already have all the rooting tools and a bunch of roms on my pc .
americasteam said:
Going to have to fight the urge. I would like to get 2 days out of the stock rom just so I know how it runs. Sadly though, I dont' think it's going to happen. I already have all the rooting tools and a bunch of roms on my pc .
Click to expand...
Click to collapse
The phone arrives today and I'm already ready already hope I can bring some knowledge to this side of the forum once I get situated with the phone!
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
americasteam said:
Going to have to fight the urge. I would like to get 2 days out of the stock rom just so I know how it runs. Sadly though, I dont' think it's going to happen. I already have all the rooting tools and a bunch of roms on my pc .
Click to expand...
Click to collapse
I was exaggerating a bit in my prior post.
You SHOULD, IMO, spend some time with your phone as is. In fact, I didn't root mine until near the end of my 30 days.
You want to "burn in" the phone, making sure everything works (no mfgr defects), first. You want to be able to distinguish between "not working right because I got a lemon" and "not working right because of a root/flash gone haywire."
Not to mention, it's more of a hassle (but indeed possible) to revert the phone to a warranty-returnable state should you discover a mfgr/production defect after you've rooted.
That point of reference of how the out-of-the-box phone behaves, stock quirks and all, is important.
I'm just now gearing up to flash my first custom ROM ever, and I got the phone on 03/02, so being patient for the sake of being better prepared is a good strategy.
Sent from my Inspire using XDA Premium
A lot of my friends and family have been iPhone owners for the last few years, and I can finally say that my phone is the envy of my inner circle now. The Inspire has it all: beauty, brains, and brawn.
My phone arrived via UPS yesterday afternoon, and I set to rooting it as soon as it was fully charged. This was my first root, and the hardest part was making the Gold Card. I would recommend using the Gold Card walkthrough on theunlockr.com Website for the Gold Card. After you have that created, use Bubby's One Click (it REALLY works!). I'm sticking with rooted Stock ROM for now because I like all of the HTC stuff, but I wanted to use Titanium Backup to remove the ATT bloatware. Mission accomplished!
So att goofed and sent me the handset only accessories arrive tomorrow, so I should have a working inspire tomorrow night!
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
I literally folded my Crapsung Craptivate in half then tore it into two pieces on Monday night, got a call from my local AT&T store, and my Inspire is in stock, picking it up after work.
Then I'll use the awesome 8mp camera with LED flash to take a picture of the Crapsung Aggrevate and use it in the "How to fix the sh**ty samsung phones" guide I'm going to make.
I also jumped ship. I find the Inspire a far far far superior phone to the captivate.
Sent from my Inspire using XDA App
born_fisherman said:
So after 4 days of persistence in calling AT&T Customer Care and Warranty, I am going to be a proud owner of an Inspire!
Had the Captivate since initial launch, plus 5 returns! They are doing a "one time only" make/model exchange through warranty.
I'm excited to say the least! I think the Captivate was a great device, just not reliable enough for me. I spent the last 6 months dealing with random shutdowns and frankly had enough!
Glad to see people are enjoying the phone!
Click to expand...
Click to collapse
Since you know have a Cappy laying around try this ...
Flash Serendipity ROM from MikeyMike w/ speedmod kernel and UGJK Gingerbread Modem.
Enjoy a screamingly fast, stable for everyday use, sexy rainy day phone!!!
Funny, I found this thread while on hold trying to accomplish the same thing. This'll be exchange #5 and they're trying to convince me that I'm only eligible for a Blackberry courtesy "upgrade".
pkley said:
Funny, I found this thread while on hold trying to accomplish the same thing. This'll be exchange #5 and they're trying to convince me that I'm only eligible for a Blackberry courtesy "upgrade".
Click to expand...
Click to collapse
You tell them after four other phones they can take their blackberry and shove it up their collective ass.
Seriously. That's ridiculous. Wtf.
Wishing you luck getting the phone you want... WORKING phone, that is.
Sent from my Inspire using XDA Premium
Scott_S said:
You SHOULD, IMO, spend some time with your phone as is. In fact, I didn't root mine until near the end of my 30 days.
Click to expand...
Click to collapse
I told myself I would wait, but caved in at around 3 weeks.
techluvr said:
I told myself I would wait, but caved in at around 3 weeks.
Click to expand...
Click to collapse
Three weeks is plenty. Just as long as you know how the phone should behave out of the box, IMO.
Inspire 4G ¦ XDA Premium

T-Mobile Rep told me GB update comes out the 15th!!

I'm excited! Finally.
Sent from my LG-P999 using XDA App
Hate to make you feel sad but i work for T-Mobile and there is no info out yet for reps to know what the date is for GB on the G2X. Only thing that is coming out on the 15th right now is the Sensation and the Samsung Dart. There is no info on the T-Mobile's network for reps saying that the 15th is the set date for GB. No one even knows if GB is going to be a OTA or a downloaded update. only time will tell
Prod1702 said:
Hate to make you feel sad but i work for T-Mobile and there is no info out yet for reps to know what the date is for GB on the G2X. Only thing that is coming out on the 15th right now is the Sensation and the Samsung Dart. There is no info on the T-Mobile's network for reps saying that the 15th is the set date for GB. No one even knows if GB is going to be a OTA or a downloaded update. only time will tell
Click to expand...
Click to collapse
Hey Prod, would you be able to tell me if a Rep notated something on my account?
Really? Damn.
Note to self. Never listen to T-Mobile reps from in Arizona
Sent from my LG-P999 using XDA App
melinton said:
I'm excited! Finally.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Stop lying.
Prod1702 said:
Hate to make you feel sad but i work for T-Mobile and there is no info out yet for reps to know what the date is for GB on the G2X. Only thing that is coming out on the 15th right now is the Sensation and the Samsung Dart. There is no info on the T-Mobile's network for reps saying that the 15th is the set date for GB. No one even knows if GB is going to be a OTA or a downloaded update. only time will tell
Click to expand...
Click to collapse
So someone is making sh*t up....again
alodar1 said:
So someone is making sh*t up....again
Click to expand...
Click to collapse
Rule of thumb: the reps hardly ever (read: never) know anything that we don't know.
jrwingate6 said:
Stop lying.
Click to expand...
Click to collapse
I like how I get called a liar for trying to pass on what a T-Mobile employee told me.
Sent from my LG-P999 using XDA App
melinton said:
I like how I get called a liar for trying to pass on what a T-Mobile employee told me.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Its all good we don't hate you just T-Mobile reps
Sent from my SGH-T959V using XDA Premium App
this blows, the 15th is my travel date to Hawaii, in the air for like 9-10 hours... I hope i can snag it on my layover in LAX if it does drop or i really hope it leaks on the 14th and i can redo my phone before i leave lol
The gb update was supposed to come out a week ago. LG is dragging on it.
I work for t mobile ata corporate store.
The sad part is that I know more about what this phone is capable of then the LG reps...
I sent the LG reps emails feeling them to keep the bootloaders unlocked for you guys..
Sent from my LG-P999 using XDA Premium App
Ninosmaxima said:
The gb update was supposed to come out a week ago. LG is dragging on it.
I work for t mobile ata corporate store.
The sad part is that I know more about what this phone is capable of then the LG reps...
I sent the LG reps emails feeling them to keep the bootloaders unlocked for you guys..
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
Stop feeling them and talk to them instead.
Hellen Keller
because we really needed ANOTHER FREAKING gingerbread speculation release date thread. ENOUGH ALREADY!!!!! EVERYONE SHUDDAP AND WAIT FOR SOMETHING OFFICIAL......i swear some of you peoples elevators don't go to the top floor.... rant/
Oooohhh... ATTENTION XDAers! I am the Great T-Mobile! That's right, the whole company... Oooohhhh... The update for the g2x will come out when it's ready... Oooohhh... If I push it out too soon you will all complain about it. So just wait. Ooooohhh And don't listen to what "reps" are saying because they don't know either... Ooohhhh... People need to stop speaking for me, they are wrong. Geez, I guess this is what jesus feel like... Ohhh... I have spoken! So I guess we can end all these "update" threads... Thanks! Ooooohhhh... And I don't know why I sound like a ghost, I guess I didn't think this all the way through.... Oooohhhh...
Sent from inside your phone(spooky)... Via the XDA Premium App
Its not that he is lying he wasn't given wrong info in which he through was true not his fault. Also if you go into your local tmobile store they can show you the notes you want to see. Also keep an eye on www.tmonews.com this site is always on the ball about tmobile stuff leaked out.
Hope its tru but you never know. I got a female tech rep two days ago. She was already usin a Jail broken phone and informed me rooting and flashing a rom to my
g2x was simple and hard to brick. Had been doing reserch now 24 hours later check the signature
Model LG-P999
Android Version 2.3.4
Kernal Version 2.6.32.41-cyanogenmod
[email protected]#1
Mod Version CyanogenMod-7-06112011-NIGHTLY-G2x
Interestingly, when I spoke to an executive at T-Mo on Friday about this he said that they had pushed back the date indefinitely and that he would send me a pre-paid return label to send him the two G2x's that I have for a full refund.
I doubt he would want to buy the phones back from me if an update was right around the corner.
i wont be getting it. I cant even check for updates without it FC
what happens is I go to check for updates, it FC saying something about settings.
rinse and repeat its frustrating,
am i the only one with the update
i look UP on the top bar on left side and there is the DATE . UPDATE works for me. probably the only one ill see in a while
eagle1967 said:
i look UP on the top bar on left side and there is the DATE . UPDATE works for me. probably the only one ill see in a while
Click to expand...
Click to collapse
Dude....hang on to that day job...

INFUSE no longer carried by ATT

INFUSE no longer carried by ATT - shortest duration on record. IMHO still the best phone in active use (after 4000 mah battery upgrade, 2.3 upgrade etc)
Wow I hope this isn't true
Sent from my SAMSUNG-SGH-I997 using XDA App
I don't see why they would just drop a phone. How about a link for proof...
Umm....
I was at the store today and it was still being sold, and their website still sells the Infuse.
As long as the Captivate is sold, the Infuse will be sold for sure.
http://www.wireless.att.com/cell-ph...vice=Samsung+Infuse+(TM)+4G*&q_sku=sku5190290
It is still for sale right now.
I don't know what makes you think they stopped carrying it. There is another thread that provides evidence that the Infuse is their best selling android phone.
Sent from my SGH-I997 using xda premium
i was like dam not even then HTC Status.
still being sold no word if its being dropped OP's topic needs changed
( i work part time at a att store and we have not seen anything on this)
When I went in yesterday my local store no longer had the Infuse. No display so I asked and he said they didn't have any and didn't believe they were getting any more.
With a ton of newer phones coming out it wouldn't surprise me if they took down the display.
They're just making room for the new phones. They will probably put a gutted shell on the wall of shame ($99 and under). It is sad that I'm already looking to upgrade to the Skyrocket less than 6 months after buying the Infuse, but it's become painfully obvious that AT&T blew their load on the Infuse's face and didn't call the next day. It's already outdated and they are in no longer rushing to get GB out. Which also means ICS will never happen. The Skyrocket will drop from $249 to $149 in a month or two. Woo hoo...afternoon delight!
It's history, removed from shelves throughout SE and other heavy markets. Excess stock went to distribution. As soon as refurbished stock is exhausted website avail will follow. If you want proof, wait a few days and call your contact at your fav att store.
Look, we've still got the best phone produced. It had to be pushed aside eventually - Samsung alone will introduce about 10 new phones before eoy
"call the cops and force change the topic? " lol. you libs are a hoot
===
What does "libs" have to do with anything?
Troll is trolling.
Sent from my not-an-iPod
I guess this would kill all of "GB by the end year" talk? Dunno, never had a phone that wasn't being sold anymore.
Sent from my SAMSUNG-SGH-I997 using XDA App
yea, but it's a surprisingly easy phone to flash. you'll need clockwork, a root file mgr, a few files and you're off. putting all that stuff together for the first time may prove laborious, but then it goes okay. I'd suggest Serindipity
I got the latest leak on here now. Just saying that would likely put the nail in the development coffin if no official GB.
Sent from my SAMSUNG-SGH-I997 using XDA App
rxnelson said:
I got the latest leak on here now. Just saying that would likely put the nail in the development coffin if no official GB.
Sent from my SAMSUNG-SGH-I997 using XDA App
Click to expand...
Click to collapse
True... but why would there be a growing number of leaks if no official gb? They wouldn't waste time on it and release leaks to just never release a final.
Sent from my Samsung Infuse
Maybe two different players. Samsung is developing roms and in the meantime att decides to stop carrying. Purely speculation. I don't think they have a captivate on our store shelves but I think it is still online as well?
What people don't get is these could be authorized retailers. They're just stores that have permission to sell phones under the Att logo. If it doesn't sell well for them, goodbye. I worked at one for months.
Sent from my SAMSUNG-SGH-I997 using xda premium
Kevinr678 said:
What people don't get is these could be authorized retailers. They're just stores that have permission to sell phones under the Att logo. If it doesn't sell well for them, goodbye. I worked at one for months.
Sent from my SAMSUNG-SGH-I997 using xda premium
Click to expand...
Click to collapse
I would guess a lot of people (on XDA, especially) understand the difference between a corporate store and an authorized retailer, but I tend to give people the benefit of the doubt.
Kevinr678 said:
What people don't get is these could be authorized retailers. They're just stores that have permission to sell phones under the Att logo. If it doesn't sell well for them, goodbye. I worked at one for months.
Sent from my SAMSUNG-SGH-I997 using xda premium
Click to expand...
Click to collapse
That could be true. However, att stores will not replenish stock, and when the refurbs are gone from the att web store that's it.

Verizon rep said my nova launcher voids my warranty?

Ive been using and rooting droids for about 4 years, lately ive been haveing issues with my s3 gps took it in talked to a VZ rep and the first thing he said when he saw my phone was "YOU HAVE A LAUNCHER ON YOUR PHONE YOU KNOW THAT VOIDS THE WARRANTY! Make sure you uninstall that before sending back" thats the first time i have ever heard that is this guy full of it or is this something new?
theres nothing wrong with nova launcher on your phone.
most reps are not as knowledgeable as they should be.
maxcaos said:
Ive been using and rooting droids for about 4 years, lately ive been haveing issues with my s3 gps took it in talked to a VZ rep and the first thing he said when he saw my phone was "YOU HAVE A LAUNCHER ON YOUR PHONE YOU KNOW THAT VOIDS THE WARRANTY! Make sure you uninstall that before sending back" thats the first time i have ever heard that is this guy full of it or is this something new?
Click to expand...
Click to collapse
vzw reps are notoriously known for being dumbasses...don't listen to em lol.......and anyway, unless its completely hard bricked, who doesn't reset their phone back to complete stock before sending it back anyway to ensure they don't see any traces of ya tweaking w/ it?
The VZW rep sounds ridiculous like expected. My guess is that rep was thinking the phone doesn't "look" how TW looks and therefore assumes that's an indication of modified software. Regardless, it's good practice to reset your phone to stock for exchanges and returns.
Sent from my SCH-I535 using xda app-developers app
I honestly would have told that guy he's an idiot straight to his face. God people are dumb.
Sent from my SCH-I535 using xda app-developers app
I am a Verizon rep and the guy was either an idiot and doesnt know what he is talking about or he is just a complete douche. There is nothing wrong with running a launcher that is able to be put on a phone that doent require root. There are many instances when I had the unfortunate job to tell people they are screwed. I have also instructed people how to get back to stock or referred them here to XDA. I love opening the potential of my phone up and customizing it as it is an extension of myself.
I would have been tempted to go over to their working demo, download it and say yours is voided now too and leave !
maxcaos said:
Ive been using and rooting droids for about 4 years, lately ive been haveing issues with my s3 gps took it in talked to a VZ rep and the first thing he said when he saw my phone was "YOU HAVE A LAUNCHER ON YOUR PHONE YOU KNOW THAT VOIDS THE WARRANTY! Make sure you uninstall that before sending back" thats the first time i have ever heard that is this guy full of it or is this something new?
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Click to collapse
All none rooted apps on the Market are perfectly 100% legit. The guy is FULL of Sh****. I wish I could say it to his face.
Appreciate all the feedback everyone, I thought he was full of crap but I appreciate the opinions and advice some of which I will use in the future should of wrote his name down and started a VZ REP HALL OF SHAME post
Sent from my SCH-I535 using xda app-developers app
I've also noticed that most people selling electronics really have no idea what there talking about I've asked questions to some pretty basic questions that I've already knew the answer just to see if they knew and there just clueless.
Sent from my SCH-I535 using Tapatalk 2
sfobrien said:
I would have been tempted to go over to their working demo, download it and say yours is voided now too and leave !
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^ha! rep is an asshat.
I think Radio Shack has the biggest idiots...lol In my area anyways
benny3 said:
I think Radio Shack has the biggest idiots...lol In my area anyways
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Thats why I don't mess with them
bairste said:
I am a Verizon rep and the guy was either an idiot and doesnt know what he is talking about or he is just a complete douche. There is nothing wrong with running a launcher that is able to be put on a phone that doent require root. There are many instances when I had the unfortunate job to tell people they are screwed. I have also instructed people how to get back to stock or referred them here to XDA. I love opening the potential of my phone up and customizing it as it is an extension of myself.
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To bad not all vzw reps think like you!!
Sent from my SCH-I535 using xda premium
Mark930 said:
I've also noticed that most people selling electronics really have no idea what there talking about I've asked questions to some pretty basic questions that I've already knew the answer just to see if they knew and there just clueless.
Sent from my SCH-I535 using Tapatalk 2
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Hahaha I do this too!!!
Sent from my SCH-I535 using xda app-developers app
Did you ask him if changing the ringtone voids the warrenty too
Sent from my SCH-I535 using xda premium
benny3 said:
I think Radio Shack has the biggest idiots...lol In my area anyways
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Here, it's Best Buy. While our Radio Shack is not the best place to get advice, it's better than Best Buy.
Sent from my SAMSUNG-SGH-I747 using xda premium
yea i had a verizon wireless rep tell me something similar. He took one look at my phone and said, "to be honest i dont know what kind of software you have going on here but whatever it is that is what is causing your problem". i guess Nova Launcher causes the phone's radio to disfunction and lose data all of a sudden......
bwassef said:
yea i had a verizon wireless rep tell me something similar. He took one look at my phone and said, "to be honest i dont know what kind of software you have going on here but whatever it is that is what is causing your problem". i guess Nova Launcher causes the phone's radio to disfunction and lose data all of a sudden......
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Haha.. same thing here. Crazy data drops with my first phone, took it into vzw, dude takes one look at the clock on the home screen and asks what ROM I'm running. I told him there was no ROM, but he insisted the clock wasn't stock so I must have a different ROM on it. Went to the display s3's, changed all their clocks to what mine had then asked if he'd help me with my problem.
Man he ****ed my account up... I spent weeks arguing with vzw over the **** he did...
Sent from my SCH-I535 using Tapatalk 2
gunz.jones said:
Here, it's Best Buy. While our Radio Shack is not the best place to get advice, it's better than Best Buy.
Sent from my SAMSUNG-SGH-I747 using xda premium
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Indeed! I bought a sprint Note II and went to BestBuy to look for accessories....
Lady was adamant that its "not even released in the US yet."
I just laughed, pulled my phone out my pocket, and said... Yeah, sure its not and this doesnt exist...
Then just walked out, lol
Morons!

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