Official WOOT GTab Shipment/Status/Recieved thread - G Tablet General

I thought it would be a good idea to be able to keep track of when our GTABs ship and arrive...
So please post:
1) Order date (time)
2) Shipment update status?
3) Shipped from (if known)
4) Shipped to
5) Any updates along the way
6) Arrival date
I know im not the only one wondering the status of this, as i've never ordered from WOOT yet. So if anyone has an update please post!

1) 3/23 : 4pm Pacific
2) 3/28 12:33 pm : Tracking # Received - eta 3/31
3) Irving tx
4) Westlake village, ca
5) Mar 30, 2011 3:52 PM : Arrived at FedEx location : CITY OF INDUSTRY, CA
Mar 31, 2011 2:04 AM : Departed FedEx location :CITY OF INDUSTRY, CA
6) today?
Mar 29 2:27 AM - Left Irving TX.
Yahoo Maps Distance: 1472.29 mi Time: 20 hrs 56 mins
Assuming the truck driver know how much I want my GT.
Est. Arrival Time: 3/29 11:30 PM (allowing for 2or 3 biobreaks on the side of the road)
Update : looks like the driver actually stopped to take piss....Oh well...I hope I can get it today.
Can I stand outside the FedEx Gates?

Anyone ever order anything from WOOT? What is the average time like?

Woot generally will send you a shipment notification roughly 2 days after your order with a fedex tracking number. That being said this thread almost sounds like you are worried you will not be getting a tablet

newbsauce said:
Woot generally will send you a shipment notification roughly 2 days after your order with a fedex tracking number. That being said this thread almost sounds like you are worried you will not be getting a tablet
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Hah, nahhhh. I'm just pumped to play with it =D

Should include firmware revision in that as well, (though I suspect they're all the same) as there's some concern about them being version 3991.

DroidHam said:
Hah, nahhhh. I'm just pumped to play with it =D
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Click to collapse
Me too - I had been on the fence after reading multiple gtab root articles, but this price point pushed me over the edge.

1) 3/23 11:13 PM EST
2) Shipping Estimate
3) Shipped from (if known)
4) Shipped to
5) Any updates along the way
6) Arrival date

Whats the significance of Revision 3991? Is this revision a good or bad thing?

DroidHam said:
Whats the significance of Revision 3991? Is this revision a good or bad thing?
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Click to collapse
Looks like we should be reading this.
http://forum.xda-developers.com/showthread.php?t=1006571

1) Order date 3/23 6:03pm est
2) In transit shipped 3/29 delivery expected 4/1
3) Shipped from Irving, TX
4) Shipped to Johnstown, PA
5) Any updates along the way
6) Arrival date

1) Order date 3/23 7:47 AM MST
2) Shipment pending
3) Shipped from (if known)
4) Shipped to
5) Any updates along the way
6) Arrival date

1) 3/23 1220 AM CST
2) Shipment update status?
3) Shipped from (if known)
4) Shipped to
5) Any updates along the way
6) Arrival date

With the way Woot works and prior purchases it take 2-3 days for products to ship out and they send it either fedex ground or like fedex smart post. I would imagine this will be coming ground so 3-5 business days and add 3 business days for processing. On top of all that I would add 2 extra days since they have to process 10,000 of these suckers and so I would say if it takes 2 weeks do not be surprised but most people should get them by Wednesday next week if all goes smoothly.
I ordered 3/23 at 8pm CST and expect the g-tab to ship out Friday and sit over the weekend in the Fedex warehouse and get it to Illinois in 3 days. I am guessing these are shipping out of there TX warehouse or Missouri warehouse. That should help with processing orders quicker and reduce shipping time.

couldn't pass up on this deal. Pondered it for 3 or 4 hours and said hell with it. was going to buy 2 (one for me and one for mom), but didn't have enough cash. get paid friday. After reading and hearing all about android tablets for soooo long, was thinking about the galaxy tab, but the 10 in and tegra 2 and possible honeycomb upgrade.....I wooted.....oops.........lol. I've been playing with computers forever. 1986 I built my own in germany from scratch. Even my loved Dell X50V. I have sooo many now thats its a passion. The open environment of android is incredible and the way to go IMO. Thanks roebeet, I appreciate all you have done for the community here and it is sincerely appreciated as well as others who have contributed. I just wished they offered OVERNIGHT EXPRESS.....COME ON BABY....CAN'T WAIT...DAN

Weyerru GTab
1) Order date 3/23 8:48am edt
2) Shipped Friday 3/25/201 (not really) shown to actually be picked up on 3/28/11
3) Shipped from Irving, TX
4) Shipped to Florence, SC
5) Any updates along the way
6) Est. Delivery 3/31/11
Woot Tracking Email reads:
Your order for 1 ViewSonic gTablet 10.1" Multi-touch Tablet on 03/23/2011 has been recently shipped via FEDEX.
Your tracking number is: ------------------.
* Please note that it may take up to 24 to 48 hours for tracking information to be available from the shipping company.
Your order may contain multiple packages that arrive on different days. If you don't receive your entire order at the same time, please wait a couple of days after you receive your first package before contacting us at [email protected].

Everytime I've ordered from Woot, it has taken about 5-8 days to receive my order and I'm in Michigan.

1) Order date 3/23 9:49am est
2) Estimated Arrival: Order is in, no shipment info given
3) Shipped from:
4) Shipped to: Smithfield PA
5) Updates: None Yet
6) Actual Arrival:
P.S. Happy to join what seems to be a great community

newbsauce said:
Me too - I had been on the fence after reading multiple gtab root articles, but this price point pushed me over the edge.
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This forum is the reason I bought a gtab. The mods make this a great tablet. There are some amazing people in this forum. I applied my mod 10 mins after I got it home. It was easy to execute and well explained. Will be very happy when you get it. Peace

I hadn't visited woot in a while and since I saw it was past 1:00am, I decided to take a look and saw the gTablet at an improbable $279 price. I played with some of Viewsonic's tablets at a trade show last December in Taiwan (different models, ViewPad 7 and 10) and generally liked what I saw, even though I decided against purchasing one - the vpad 7 was tempting, but I didn't feel it was worth the $450 they wanted for it at the show.
After reading as many reviews and reading multiple threads on this site, I simply couldn't resists this deal.
1) Order date 3/23 2:10am EDT
2) Shipped on 3/25
3) Shipped from IRVING, TX
4) Shipped to New York, NY
5) Latest update: 3/26 Departed FedEx location HUTCHINS, TX
6) Estimated Arrival: 3/30

Related

fyi Merimobiles :)

Got a email from Dec. 26 Sale (the Dock)
Merimobiles added shipping details. Please note that the tracking information and shipping status are shown exactly as the seller entered them.
Shipper USPS
Tracking number xxxxxxxxxxx
Shipping status Shipped
Your order has shipped. (Order#: xxxx placed on 12/26/2010)
and
Label/Receipt Number:xxxxxxxxxxxxxxx
Service(s): Registered Mailâ„¢
Status: Foreign International Dispatch
Your item left BEIJING, CHINA PEOPLES REP on January 05, 2011. Information, if available, is updated periodically throughout the day. Please check again later.
Its on the way
+1. I received the same exact message. They probably did all the orders from the 26th in bulk.
not yet
I ordered the afternoon of the 26th. I haven't received an email from merimobiles yet.
What did you guys order the Malta unit? If so why no the Viewsonic which seems to be lower priced?
Dude-They are talking about the docking station, not the tablet.
Nothing for me yet.
also ordered on 26th, no shipping info yet sob..
Also ordered that night, no email, yet
Sent from my ADR6300 using XDA App
I ordered mine on the 26th -- got an "Your order has shipped" email on Jan. 6th
I get the impression that they are working through a backlog -- but you may want to contact them to get a status JIC
I ordered my dock on 1/5/2011, so I guess that I shouldn't expect anything soon.
It looks as if they are using drop shipping for the docks. They must wait until they get enough orders to get a volume discount from the supplier. Then the supplier ships them to the individual buyer. They don't even touch the docks, but handle the sale and make a profit.
I'm with the group who got emails for the 26th. I wonder where they are now. I keep hoping to see another update.
gksmith said:
I'm with the group who got emails for the 26th. I wonder where they are now. I keep hoping to see another update.
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I order on the 27th not email received yet...
Merimobiles.com Customer Service?
... or the lack of?
I ordered mine dock on 1/3/11, order was processed and my card was charged on 1/5/11; got 2 emails to confirm that.
Since then, two + weeks later, their web site states: Order Processing(?)
No response to two of my emails, no one picks up their phone, goes to VM rightaway and no calls back from them.
Was anybody able to speak to a live person there or gotten a response to their emails?
I am sorry to hear about everyone's troubles with receiving the dock. It sucks when you pay for something and then having to wait for what seems like forever.
If you guys get tired of waiting for the one you've already paid for from this company, there are a couple of guys in the gTab forums that have ordered in bulk and are sitting on some right now. And, at least one of them ships the same day he gets the payment.
Just thought this was worth mentioning.
I paid for 2 through it2steve yesterday and he send tracking number very quickly. I think we're both in the DFW area so maybe I'll get them tomorrow?
Same here. He's quick and helpful.
I ordered 1 from it2steve yesterday, i have a tracking # today and should have by Saturday if not sooner.
I ordered 2 docks from MeriMobiles on the 26th of December as well. I sent them an e-mail last week for an update and finally received a response today. I also finally received a tracking number that the package was shipped on the 15th but that it could take 10 - 14 days to receive.
I wonder how much business this company has lost due to its lousy customer service. I was going to file a dispute with Paypal if I hadn't heard something by tomorrow.
ordered mine on the 26th I haven't seen anything They sure took my money fast though lol.
sixvoltsystem said:
ordered mine on the 26th I haven't seen anything They sure took my money fast though lol.
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Well I'll be...they just sent me the e-mail that it is on its way, their ears must have been burning.

How was your order process like?

I ordered my OPO yesterday around 21 hours ago, and my order status still says processing.
How was your order process like, and do you guys know when it might ship?
My order took around 55 hours before it was shipped. I'm in Washington, but mine was shipped via USPS Priority (2-day) and I got it on time. Super straight forward for me.
It's normal for the status to say processing for a while, in some cases it actually stays that way until the device is delivered. My personal experience was that update ordered last Friday, the status remained as process until Monday or Tuesday, then it changed to complete. The device was actually delivered to Illinois on Wednesday. Now I'm waiting for it to be forwarded to me in Australia.
Sent from a crappy Samsung because my Evita died
Got mine today. Order status said "processing" for about 5 days. Then it changed to completed and took about 2 days to get to me. I'm in Europe, express delivery. Was shipping was faster than advertised and the delivery guys (dhl) were fantastic. Got a text this morning saying the package was in transit and I should give then a call if I wasn't planning on being at the address I gave them. Did and they gladly went where I was at the time.
So all went well.
It has been atrocious...
I ordered my phone last Thursday 17th July with 'Express Delivery' and it was on 'processing' until the 23rd July. I still haven't received it yet even though DHL have had the delivery label since Friday 18th July and are waiting on instruction from OnePlus to collect the item for delivery to me. I'm not getting any response from them via their ticket system so I'm waiting until Monday and if it's not here by then I'll be filing a complaint via PayPal for my money back.
The kicker is I've heard of people ordering on Sunday 20th July and getting their phones on the 22nd with 'Normal Delivery'
An absolute farce
Ordered two weeks ago on a Friday. Finished processing on a Monday night, arrived Wednesday morning. From California to new York
Sent from my One using Tapatalk
Mine has been processing for 45 hours now. I don't think I'll be receiving the device for a while...
OK, so my order changed to ship. It was shipped yesterday night with priority mail. From California to Atlanta. It should get here on Saturday.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
It was very quick for me, I ordered on the 15th of July, got the email that it has been shipped on the 17th and actually got the phone the very next day, a day earlier than the expected delivery date on the USPS website.
EddyOS said:
It has been atrocious...
I ordered my phone last Thursday 17th July with 'Express Delivery' and it was on 'processing' until the 23rd July. I still haven't received it yet even though DHL have had the delivery label since Friday 18th July and are waiting on instruction from OnePlus to collect the item for delivery to me. I'm not getting any response from them via their ticket system so I'm waiting until Monday and if it's not here by then I'll be filing a complaint via PayPal for my money back.
The kicker is I've heard of people ordering on Sunday 20th July and getting their phones on the 22nd with 'Normal Delivery'
An absolute farce
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Click to collapse
They've just (finally) replied to my email and are looking into what's taking so long...I won't hold my breath
i have ordered mine on 19.07., then i had 2 days pending shipment on order
on monday 21.07. when i woke up order said processing
yesterday around 19:15 CET i got mail that my order was shipped, and got tracking number to see where my mail is
so that leaves in total 6 days until shipment, 2 days pending, 4 days processing, and ETA for delivery is 29.07. in address i want
so just be patient, you will get your device, and also, some users reported that they got their device while order was still in processing
if you want answer about your order, submit a ticket and ask what is the sitaution with your order, is it shipped, or still in processing
dev0lver said:
i have ordered mine on 19.07., then i had 2 days pending shipment on order
on monday 21.07. when i woke up order said processing
yesterday around 19:15 CET i got mail that my order was shipped, and got tracking number to see where my mail is
so that leaves in total 6 days until shipment, 2 days pending, 4 days processing, and ETA for delivery is 29.07. in address i want
so just be patient, you will get your device, and also, some users reported that they got their device while order was still in processing
if you want answer about your order, submit a ticket and ask what is the sitaution with your order, is it shipped, or still in processing
Click to expand...
Click to collapse
The issue I have is that DHL are waiting on OnePlus to tell them to deliver it. They've had the initial order submission since last Friday but won't send it until told to. And this is 'Express Delivery' as well...
Apparently my order is being 'expedited' but they don't know how long it'll take so can't give me a delivery date yet
Hope this doesn't come off too much as trolling, but the contrast between what I'm reading here, and my own experience ordering domestically (in China), is comical.
I had the phone in my hands less than 24 hours (22 maybe?) after clicking "buy" on their website.
No invites. Although they do limit buying to Tuesday and Friday mornings @10am, so I had to do the order from work.
One of the handful of benefits of living in China, I suppose...
Sent from my One using XDA Free mobile app
tobin_o said:
Hope this doesn't come off too much as trolling, but the contrast between what I'm reading here, and my own experience ordering domestically (in China), is comical.
I had the phone in my hands less than 24 hours (22 maybe?) after clicking "buy" on their website.
No invites. Although they do limit buying to Tuesday and Friday mornings @10am, so I had to do the order from work.
One of the handful of benefits of living in China, I suppose...
Sent from my One using XDA Free mobile app
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you have just answered to yourself
you live in CHINA, where you can buy that phone normally, we live in rest of the world where we need invite and mail forwarding systems to get the phone delivered to us
because of that you got phone in 1 day
I ordered on a Monday, it didn't say shipped until Tuesday night and it was delivered on Thursday with a signature confirmation with USPS.
I was very happy with the shipping and also with the device
Sent from my One using XDA Premium 4 mobile app
Woot! The phone is getting delivered in a few hours. I reeeeally hope I don't get the yellow screen problem...
Sent from my HTC One_M8 using XDA Premium 4 mobile app
Mine arrived this morning after OP rearranged my delivery. Just need to get a SIM adapter for my nano sim
Sent from my HTC One_M8 using XDA Premium 4 mobile app
VG order process so far
So far my order has been very smooth ... received my invite at around 2pm EST on7/24; ordered at around 9pm EST on 7/24; was in processing until around 9-10pm CA time 7/25 (guessing a little here); left LA at 11pm CA time on 7/25. Shipped Priority Mail, sig. conf. (altho I have heard USPS doesn;t actually get a sig.? .. anybody confirm either way?)
So I have to say VG so far .... and WAYYYY better than the N4 fiasco. I know people have really been down on the invite system, but it does some good things too and it is Ok as I am reasonably patient and have a working phone so it's all good .... cheers
Anybody from Austria?
I bought my on 29.07.2014.
It took one day to come to the state Processing, but till know there has nothing changed.
Should it change to Shipping completed or on some countries it just switch to Completed when it was transfered to the local transfer Business(DHL or Post.at)?

How long to wait for phone, after placing order ?

How long does it take to get the phone shipped out after placing the order ?
I placed my order last Thursday Oct. 16th, I got an e-mail shortly after confirming my PayPal account was charged from OnePlus, and got an order #.
Now it is Wednesday the 22nd, and on the OnePlus page is still shows as "Processing" and I checked my e-mails and no mail from OnePlus yet. So I have no idea what's going on ? it is almost one week after placing the order, and I was hoping to receive the phone in the next day or two, but it seems like the order is just in limbo, with no info or update since I originally placed it.
Mine took about 5 business days before shipping from OnePlus and another 3 days to reach me.
Same exact order date as you. Pending shipment till Monday morning, processing till today. Order complete late tonight. However when checked tracking number, I saw shipping label was created on Oct 20 and picked up Oct 22. Expected delivery on Friday.
Hello, David
High five! Your order has been shipped. Please check the status of your package by checking your store account.
As a start-up, we are constantly improving our product, processes and business. Thank you for your patience with us and trust in our product.
Software updates moving forward will be handled via an Over-the-Air (OTA) update. Future updates will bring additional features and general improvements to the software.
Your shipping confirmation is below. Please note that it may take up to 24 hours for your tracking number to become active, so don't worry if you cannot track it just yet. Thank you again for your business.
Should be here tomorrow
Usually pretty quick, when I ordered mine (UK) ordered on Saturday, received on Wed and that was using standard delivery

When will samsung start shipping Note 20 Ultra

I have heard Samsung previously shipping pre-orders earlier then release date.
When you guys think we will start receiving ours?
Launch day is 21st August (certainly in the UK and US) they usually ship by courier the previous day, so expect a tracking number on the 20th.
Samsung used to release it a day earlier (and a week earlier in the distant past) if you ordered direct from them, but I haven't seen this being the case for a long time now.
In the USA, they use FedEx. If you create a FedEx account you can monitor inbound shipments.
Usually, you will find these pending well ahead of release. Accessories are usually 1 pound and the phone 2 pounds.
Also when reserving with a credit card there is usually a hold upon preordering. Make sure you see this AND check your order status within 24 hours. If the card rejects the hold for any reason, (Samsung) will CANCEL your order. This happened to me because I used an expired card. (duh) I did not check to find the order CANCELED until a few days later and the shipping date slipped. This was the S20 Ultra. I don't think these phones are going to sell out that fast (or at all) you know with what's going on in the world, right?
In any case, usually these FedEx shipments show up early. Typically they will start moving right around when the charge is placed on the card. When a shipper creates a shipment in their system and it posts to FedEx you will see it even though no package has been shipped. It just shows something is going on with your order. Sometimes you will see several tracking numbers with some getting canceled. Perfectly normal.
I suspect some activity by mid week (this week) and movement by the time next weekend is over. Some may get theirs a day or two early.
Apple likes to troll users by handing packages off to the courier with instructions NOT to deliver before (release date). So you see it scheduled for delivery on a Tuesday (release day Friday in this example) and when Tuesday comes the tracking is updated with instructions to hold until Friday. I hate that!
My LED wallet case already shipped and is supposed to arrive today. I had a pending charge on my CC that disappeared yesterday. I called CS and was told the order is still moving forward, but I am checking Order Status on Sammy's website every day. I'll probably see the charge back on the CC before I get the FedEx shipping notice.
I ordered from Samsung in Canada and they sent an email it would ship August 17th.
Sword Fish said:
I ordered from Samsung in Canada and they sent an email it would ship August 17th.
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My case shipped from Irving , Tx. Not sure where the Ultra will originate. Where do Canada orders originate for shipping?
Samsung ships all orders for Canada from Ontario and BC, you never know where your order will come from.
S20 Ultra shipped to me almost a week before shipping date
Yep
Sho did
says the 19th on my invoice. my samsung military style case will get to me tomorrow.
marctronixx said:
says the 19th on my invoice. my samsung military style case will get to me tomorrow.
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My emailed receipt is date 8/5 at 12:30 pm but it has no estimated ship date that I can see. When I check Samsung Shop on my phone, it says ships by 8/19.
i received a shipping notice from FedEx on 8/11, with an expected shipping date and delivery date of Aug 17 and Aug 19, respectively. FYI, i verified this notice is tied to my pre-order number issued by Samsung. All of this is subject to change until the device is physically shipped. (the Samsung shipping location is 8.5 miles and 16 minutes from my home. . in the past, items from that location have arrived next day and other 2 days later).
My FedEx account is now showing a shipment from Samsung to be delivered on the 19th from Coppell. 4lb box so I guess it will be with the extra items I ordered with the preorder bonus.
I just ordered mine yesterday, so my order is still "created" not processed. But it still shows an expected ship date of August 19th.
I know last year I got my Note 10+ a day early. Hopefully this one arrives a day or two early as well, but who knows. As long as I receive it on the 21st, I'll be happy.
Does anyone know when the carriers start shipping?
FedEx says ship 17th, arrival on 19th. From past experience, how accurate is that? I need to juggle my schedule round to WFH that day in order to sign for the phone. Just want to make sure that will indeed be THE day before I go to the trouble! (shipping from TX, am in PA, if it matters)
k.babymamma said:
FedEx says ship 17th, arrival on 19th. From past experience, how accurate is that? I need to juggle my schedule round to WFH that day in order to sign for the phone. Just want to make sure that will indeed be THE day before I go to the trouble! (shipping from TX, am in PA, if it matters)
Click to expand...
Click to collapse
You can redirect pickup to work or other places like Walgreens.
I've done that with Walgreens before, just stop by, show ID and they pull it out of a locker and had it to you.
Takes the guessing game out of it and when you get home you have it in hand.
k.babymamma said:
FedEx says ship 17th, arrival on 19th. From past experience, how accurate is that? I need to juggle my schedule round to WFH that day in order to sign for the phone. Just want to make sure that will indeed be THE day before I go to the trouble! (shipping from TX, am in PA, if it matters)
Click to expand...
Click to collapse
I'm already feeling sick on Wednesday lol
For T-mobile I have pre-ordered the S series phone and this is the first note. Typically we would see cards charged Thirsday the week before release. Then Friday and Saturday they stage for shipping and let phones go to UPS on Monday. Sometimes I would get delivery on Tuesday but usually would be Wednesday before release. There shipping facility is out of Kentucky and you can pretty much map the route using flight aware to determine what flight it will take.
Just got my watch 3 delivered. I still won't be home till next weekend. Phone still shows estimated ship on 17th with delivery on 19th. Based on weight (4lbs) I am thinking the buds live, case, and UV sanitizer are with it as well.
My Ultra 5G will be delivered on or before the 29th of August 2020 as per my telco provider. This will be my second version of the Note and my second time using a Samsung mobile phone. My last Galaxy Notes were the Note 2.

Current Shipping Dates? Weirdness

After waffling between a 4a 5G and a 5 I finally pulled the trigger on a 5 during the Black Friday sale for $50 off. I had also hoped by waiting that Google would resolve the screen glue issue. Order date was Nov 30. Retiring my old 2 XL, but would have kept it for another year if updates kept coming.
My listed shipping dates have always been Dec 29-30. From time to time I've checked the store for current shipping dates, and the phone has actually been out of stock for a couple weeks, but they did have stock for Fi and Verizon with almost immediate shipping. I last checked yesterday.
Early this morning I received notice from my credit card company that Google finally charged my card. My shipping dates are still listed as Dec 29-30. I decided to check if the phone was back in stock, and if so, what current shipping dates are. Yup, back in stock, shipping dates for current orders listed as Dec 16-19. During the time it took to write this post, shipping dates changed and just now listed as Dec 23-25. Both these dates are obviously earlier than my listed shipping dates.
I suspect they just received a new batch from manufacturing and my phone is about to ship, but the changing dates are a bit weird and I've never experienced that before. I'm usually a first day, first minute orderer for my Pixels and I'm used to being in the first shipments.
Anyone else get charged overnight? Did your shipping dates get updated?
A few months ago I bought a 4a pre-order and I got stuck with a later shipment than many people. I was not too worried and it arrived when it was supposed to but I also didn't get the charge until it was ready to go like usual.
If it's coming FedEx ground they're probably calculating that in right now -- the real issue is once the label is made and sent to FedEx, if that's today, then by tomorrow you should know what the real ETA is
are they doing USPS? lots of people been getting delay on USPS shipment.
I did standard (free) shipping. Who knows? I'm waiting for Google Store support chat right now. I started at #169 in line. It's going down at a rate of about 1 per minute. Sheesh. Current shipping dates for new orders showing Dec 25-29. My order is still just showing "Ordered".
I had a similar issue but found out some great answers from a customer service rep. I also was quoted a late December delivery when I placed my order in late November. Mine shipped early because their new shipments for fi arrived early.
This is how it goes.... its crazy.
They will temporarily charge your card if you move up in the order "queue". They will then refund the money into your account a few days later after they verify the funds are available. This means the order is getting ready to get processed finally.
You will finally be charged the due amount when the order finally goes to the warehouse for shipping.
They wont permanently charge your account until the phone is sent to shipping. If they haven't refunded the money into your account I would bet that your phone ships very soon.
I was getting tired of the late shipping times and lack of answers so i created a reddit ticket. My phone shipped 24 hours later. Give that a try if things dont go well.
Hope this makes sense.
Over an hour later and I am #82 in line. Had to plug in the laptop!
Finally had a chat.....answer was basically, yeah you're right, newer orders are shipping before yours. We can cancel your $50 off order and you can re-order at full price for earlier shipping. Uh....no....I'll wait, and just stew about it. That's a pretty good summary of the chat. Not too happy.
So.....interesting developments this morning.
I awoke to an e-mail from Google, posted below.
**************************
Hi **********,
Thanks for contacting Google!
As promised, I'm sending this email to you.
This email is in reference to the chat conversation we had today regarding your order status- ******Order Number*********
I'd like to assure you that your order is perfectly fine from our end.
It will get delivered within the time frame- Dec 29, 2020 - Dec 30, 2020
And it'll get shipped a couple of days before that.
You'll also receive a shipping confirmation email once it'll be out from our end.
Stay assured, you'll get your hands on it very soon.
For the inconvenience, I'll be adding $50 to your Store Credits.
Also, I am sorry for the long wait that you experienced but thank you for your kind understanding and patience.
I would like to offer you extra $10.00 Store credit as a good will gesture.
You may check that by visiting the link *****This was a hyperlink****
In case of any discrepancy, please feel free to reply to my email, I'll be right here for your assistance.
Stay assured, I've taken full ownership of your case.
Thanks!
*******Name Edited*******
The Google Support Team
***************************************************************
The link took me to Google Pay which showed nothing, but when I checked the Store, I did, in fact, have a $60 credit, which expires on 12/31/2021.
Not only that.....today I received notice that my order has shipped through Fedex, with an arrival date of 12/21/2020. It's shipping from Carol Stream, IL. In the past all my phones have shipped from about 20 miles away from me.
So I have gone from being very unhappy and questioning my loyalty to Google products to being very happy. I think I am going to use my credit for a Pixel Stand, but maybe a new Nest Audio, but I've got so many Google Homes (full size and minis) and Chromecast products that I really don't need anything but the Stand. I also suspect the Stand, which is WAY overpriced, will go on sale again relatively soon. So we'll see.
In any case, I wanted to be fair to Google. I'm very happy with the way they handled this.
Ordered from Google France on 15 Dec, shipped on 16, arrived today.

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