Ok, now I'm going into my third day with this phone, and I'm really struggling to find a way that it has made me happy. I mean, yeah, I like the OS and all, but Sprint still hasn't gotten back to me on whether they're going to send me a free Airave (I spend half the time in my home roaming). I had to reset the device yesterday to get it to connect to Marketplace - even though my account has never said anything but US (last time I left the country was in the Navy 21 years ago) - and even though I could connect to marketplace on Zune software, my phone wouldn't connect to it. Now I've got that working, by resetting the phone.
Now I can't get the phone unlocked. My developer account has been approved, identity verified, and the next step in my process is unlock my phone. I have tried all the tricks I've found so far: start phone, unlock the lock screen, turned off a bunch of services on my PC (like SQL, IIS, and more), reset my phone again, touch marketplace on the phone while connected so it says "connected" on the screen... Between all this and the lousy reception I get at home, I'm ready to just chuck this thing back at Sprint and say, "Thanks, but no thanks." The one thing keeping me from doing that is that Verizon is going to get the Trophy, and I want a phone with a keyboard. I've had keyboards on all my WinMo phones, and don't plan to stop now. I just wish this phone was available on VZW. I'm going to stick it out as long as I can, but iff I don't have an improved experience by day 28, Sprint gets it back... </rant>
Ok... Have I missed any other steps in getting this phone to connect to the Developer Phone Registration tool?
Have you tried following the directions here:
http://social.msdn.microsoft.com/Fo...s/thread/bfa70370-4926-4086-ad0e-febe716b8bf0
Yes, many times.... I never get past step 4.
Someone just told me an another thread that you have to be verfied through GeoTrust and to do that you must first create and submit an app that you have developed.
After you submit the app, supposedly GeoTrust will contact you via email and have you verify some personal information.
Make a fake app. That's all you have to do. Make one, then submit it. This will generate a claim number with GeoTrust. Trust me, I had to do this myself...
Have you got your certificate from msdn yet it takes a couple of days, once you get your certificate your account will be unloced
thealanshow said:
Make a fake app. That's all you have to do. Make one, then submit it. This will generate a claim number with GeoTrust. Trust me, I had to do this myself...
Click to expand...
Click to collapse
I just finished this. Hopefully by monday all will be well
My account has already cleared GeoTrust, and the next step is to unlock my phone. I'm not a student, but it wouldn't matter - I can't get that far. The reg tool doesn't even detect my phone.
If you're getting the dreaded "Check that the Zune software is running blah blah blah" message, this one is a PITA to deal with. From what I've seen poking around on the interwebs, it's hitting a good number of people. It happened to me too.
I have 2 systems that are identical hardware wise, and running 64 bit OSes.
I have 1 machine running a 32 bit OS (it's a much older system).
I was finally able to unlock the phone without any issues at all on the 32 bit system (after swapping out my phone and nearly a week of struggling with it) the very first time I tried.
I'm loving the phone, especially with it being unlocked, but it was a fight until I tried it on that last machine.
Poke Microsoft about it. The more they hear about it and the more information they get about it the faster they'll be able to fix it (that assumes the problem is even on their end).
I've heard using a USB hub (or if you're already using one then NOT using it) has helped some people. *shrug*
Thanks for all the suggestions - I appreciate them. I have yet to get my phone to get past the check zune... blah blah blah error, with the exception of one time. Here's what I did...
I reset my phone, got past the intro, added my live account, hooked it to the computer, let it sync with Zune (I had deleted the phone's proflie), opened the reg tool, and it found the phone. I entered my login info, and got the dreaded 0x64 error having to do with time on the phone.
Several posts I found had to do with people getting past this by using a different internet connection and finding success. Well, I have a rather odd internet connection going on. I live right behind my church, just beyond wireless range from the pastor's router. So here's what I have:
Scientific Atlanta DSL modem/router combo - pastor's connection
Buffalo high powered router running DD-WRT sitting on the platform (closest part of the building to my house), repeating the pastor's signal.
Buffalo high powered router running DD-WRT sitting in my computer room, repeating wireless to my house, and serving as wired router to the server and the HTPC.
Pastor's is 192.168.1.1, the one on the platform is 192.168.2.1, and the one in my house is 192.168.3.1, so they are all separate networks, each using the one upstream of it as a gateway.
So, given my success connecting to the phone, I walked over to church, phone still connected to the computer, connected to the pastor's router, and by this point in time, I can no longer connect to the phone.
I suspect that there is some update that Sprint is pushing that causes this problem, so I repeated the process several times, each time deleting the Zune profile, resetting the phone, going through enough of the startup to get to the settings, and putting it in airplane mode, then connecting in the specified order, allowing the new profile to be created, and still failing to connect to the phone from the reg tool.
Over on the App Hub forums, there are several of us with this problem, and a Microsoft team member said that they believe that it is something specific about the Sprint Arrive, and they are looking into it.
My main gripe about this whole thing is that since Sprint is a latecomer to the game, all the posts I'm finding about this are like six months old. Many people have overcome this problem, so you'd think that Microsoft would have figured out the problem by now, and fixed it.
I hope to get this figured out soon, as I am presently unemployed, and spent my $99 to join the App Hub, hoping to make a bit of money there until I get a job. I'm working on something, but until my phone is unlocked, I can't put my confidence in testing solely with the emulator.
Thanks for the tips guys. I do appreciate it.
I've heard really good things about the HTC arrive, I hope it works out for you. Who knows, it could be something NoDo related (because to the best of my knowledge those phones come with NoDo stocked on). I kinda hope it is, it would take the sting out of the fact that so many of us can't our hands on that update! haha ;-)
Yes, it does come with NoDo. It's interesting, takes a bit of getting used to, but it seems to work well. I love the phone. It feels more solid than my TP2. The only thing is that I wish the screen tilt wasn't spring-loaded. I got used to not using it most of the time on my TP2, so it's taking some getting used to on here.
Oh, frustration of all frustrations! I just grabbed my wife's phone and tried it for kicks. It took me all of 15 seconds to unlock her Sprint Arrive. So I know the problem isn't my computer. WHY WON'T MY PHONE WORK?????
(oh, and if it makes any difference, she's installed WAY more apps than I have)
did you try going to msdn?
My MSDN subscription has expired, but I have posted on App Hub forums. MS thinks it is something specific to the Sprint Arrive, but who knows?
If anyone else has had this problem, there is an official workaround posted on AppHub, but for those who don't have access to that forum, here's the copy/paste:
Re: Cannot register developer phone (HTC Arrive)
Reply Quote
Hi Folks,
There is now an understood issue with respect to the HTC Arrive that may be the cause of your problem. It can affect both developer unlock as well as the ability to update the phone. A KB article is in the works but here is the gist of it for developers having trouble unlocking the phone:
Windows Phone 7 Developer Unlock Tool cannot detect the HTC Arrive Phone
Abstract:
This article applies to developers of Windows Phone 7 applications who are testing their application using the Sprint HTC Arrive, model number PC93100, OS build 7389 or 7390. Developers may find that they are unable to unlock the Sprint HTC Arrive phone using the Windows Phone Developer Unlock Tool, for the purpose of deploying their applications to the phone for testing. This article offers a remedy.
Symptoms
The developer completes these steps to register the phone:
1. Registers through the App Hub as per the steps described in the App Hub registration walkthrough here.
2. Downloads and successfully install the latest version of the Windows Phone Developer Tools.
3. Owns an activated Sprint Arrive in which they personalize their settings (including date and time, and selecting a language).
4. Registers the Sprint Arrive with the same Live account they used in the app hub registration.
Next, the developer follows these steps for Developer specific registration:
5. Connects the Sprint Arrive to the developer's PC with the USB cable included with their device.
6. Ensures that the Zune software is running/open.
7. Launches the Windows Phone Developer Registration Tool.
8. The registration tool ultimately fails to detect the phone upon launch, reporting the following message:
"Unable to connect to phone. Please check that the Zune software is running and that the Zune's sync partnership with your phone has been established."
Cause
This occurs due to a specific state setting in the HTC Arrive that results in the phone not being able to make a desktop passthrough connection. This state condition can be mitigated by following the steps below.
Resolution
Use the following workaround.
1. If connected, unplug the phone device from the computer.
On the phone device:
2. Press the Windows button.
3. Press the right arrow button (on the top right of the screen) or swipe from right to left to expose the application list
4. Scroll to and select “Settings”.
5. Scroll to and select “Cellular”.
6. Select “Change Network Profile” and wait for this operation to complete (<-- this is a key step; you don't need to actually change it).
7. Press the Back or Windows key to exit the “Settings” menu.
After completing the above steps, follow through with the registration process:
8. Connect the Sprint Arrive to the development PC with the USB cable included with the phone device.
9. Launch the Windows Phone Developer Registration Tool (Zune software must be running).
10. The window titled "Windows Phone Developer Registration" appears which establishes a connection to the phone device and the following status message: "Status: Phone ready. Please enter your Windows Live ID and password and click Register to begin".
11. Enter the App Hub registered Windows Live ID and password, and then press the "Register" button.
12. The following status message appears in the window:
Status: Your phone has successfully been registered.
Click to expand...
Click to collapse
Thank you hopmedic that fixed it for me
this was driving me nuts and the info here solved it thanks
Thanks it worked.
Done the workaround, but nothing for me, still have the 0x64 error.
My phone was relocked after one year of AppHub. But now I can't unlock it again..
Also tried to deelete the phone in the device list on my account and use a proxy VPN network. I'm ttired of this. :/
Related
I know there are other threads on this, and I have poured through them. Everytime that I go to unlock my VZW Touch Pro 2, with the radio ON, while it is SYNCED, i get an error stating that I already unlocked another device, and that I should donate if I wish to use the program commercially. I feel like I'm being ripped off here. I don't mind donating, but I don't like being forced into it. I have NEVER owned another windows mobile device before, nor have i unlocked one for somebody else. As a matter of fact, of ALL the people I know, I am the only person who actually HAS a Touch Pro 2.
The main reason I got it was because of the custom ROMS. I followed the instructions involving filing a ticket with the htc-unlock support site, but nobody has gotten back to me. The weekend is the only time I have available to do this, to be able to fiddle with it to make it usable in my everyday life before I head back out to work.
I would like to know WHY I am getting this error. Is it because somebody has usurped my phone's identification and used it for themselves? If that is the case, can they track that person down? Give me their IP address, tell me HOW they could have possible done it, etc. If that is NOT the case, then what other problems could their be. All the complaints about this problem have NOT been answered publically, people were just told to go to the above mentioned site, or to private message somebody.
That annoys me, I would like to know the reason WHY this is happening. It should be common knowledge, and should not be made hidden. I've scowered these forums, as well as PPC Geeks, and nobody has an explanation for this. Can somebody explain this to me?
same problem
I'm having the same problem. Today is my first attempt to ever flash a tp2 phone and I get the fatal error dialog (see below).. what is going on?
---------------------------
Fatal Error
---------------------------
Hard-SPL is for non-commercial purposes only, we have detected that you appear to already have unlocked another device, if you wish to unlock commercially, please e-mail [email protected] or [email protected] to discuss solutions; However if this is your first device, then please ensure that the radio is turned ON and retry
---------------------------
OK
---------------------------
archimedesjs said:
I know there are other threads on this, and I have poured through them. Everytime that I go to unlock my VZW Touch Pro 2, with the radio ON, while it is SYNCED, i get an error stating that I already unlocked another device, and that I should donate if I wish to use the program commercially. I feel like I'm being ripped off here. I don't mind donating, but I don't like being forced into it. I have NEVER owned another windows mobile device before, nor have i unlocked one for somebody else. As a matter of fact, of ALL the people I know, I am the only person who actually HAS a Touch Pro 2.
The main reason I got it was because of the custom ROMS. I followed the instructions involving filing a ticket with the htc-unlock support site, but nobody has gotten back to me. The weekend is the only time I have available to do this, to be able to fiddle with it to make it usable in my everyday life before I head back out to work.
I would like to know WHY I am getting this error. Is it because somebody has usurped my phone's identification and used it for themselves? If that is the case, can they track that person down? Give me their IP address, tell me HOW they could have possible done it, etc. If that is NOT the case, then what other problems could their be. All the complaints about this problem have NOT been answered publically, people were just told to go to the above mentioned site, or to private message somebody.
That annoys me, I would like to know the reason WHY this is happening. It should be common knowledge, and should not be made hidden. I've scowered these forums, as well as PPC Geeks, and nobody has an explanation for this. Can somebody explain this to me?
Click to expand...
Click to collapse
celitrd2, I don't suppose you are also on Verizon by any chance? I think I will wait till some of those bugs are worked out before I try to unlock my TP2 again. I don't even get as far as you guys. Windows Vista sucks ass!
I finally got a response back after my inquiry to the support site. They didn't explain HOW it happened, but they asked for my IMEI # and supposedly they're going to remove it from the "already unlocked" lists or whatever. Hopefully it will work, I'll report back next weekend when i will get some more free time to attempt an unlock.
I have sprint. I created a support ticket on on their site along with my phone imei# yesterday... still awaiting for their response.
THE-COPS said:
celitrd2, I don't suppose you are also on Verizon by any chance? I think I will wait till some of those bugs are worked out before I try to unlock my TP2 again. I don't even get as far as you guys. Windows Vista sucks ass!
Click to expand...
Click to collapse
Even on windows Vista, you shouldn't be having a problem using the unlocker.
I do know that a friend of mine tried using the HSPL Unlock on his computer, and kept running into problems. Turns out his phone was trying to sync with WMDC while he was unlocking.
Have you by any chance tried Plugging the phone into the computer. Let the phone completely sync with WMDC, then go into settings and deactivate auto sync. from this point you should be able to Do the unlocker without having any problems.
The problem I'm having isn't WMDC, it's the exe file within the zip. It will extract on the phone, but when I copy it over to desktop, a file with 0 bytes appears and becomes unaccessable. If I unzip it on the PC, no file appears. They said that AV programs will think it's a virus and prevent it from even showing up. So I disabled Windows Defender and Spybot, yet the same problem still happens. See, the PC with Vista is my sisters. I have XP on mine but no internet (except for VZ broadband on my phone, but that cant be used in this case). Everytime I use Vista, the damn thing irritates the hell out of me. Is anyone familiar with the services that run on Vista? Perhaps maybe you know what else needs to be turned off. There are no other AV programs except Norton Internet Security, and that isn't even enabled. I dont think that would do anything anyway since it's for incoming internet data streams.
Same Deal
I have a sprint tp2. never tried to flash before, ever. Have donated over 40 dollars now to olipro and feel pretty ripped. every time I do everything step by step active sync to the cab file download...but oh yes...the "fatal error" message every time. I'm sick.
Well I went to check the status of my ticket today, and it shows that it was closed. So being as stupid as I am, I assumed that the problem was resolved and I should be able to unlock my phone. I grab my phone, grab my usb cable and hook it up to my computer. I let everythign SYNC, I ensure the radio is on, and then I open up the unlocker. I click auto-flash, wait for the button to pop up to start the flashing, and sure enough I get the error message stating that I already unlocked a phone...etc.
What irks me the most now, is that when I let it be known to them that my time is limited, and the ONLY time I can fiddle with the phone is on the weekends they said I should donate to resolve the problem faster. That pisses me off, and it should piss off anybody who was forced into that situation. I would GLADLY donate money if everything worked properly, but it doesn't. I am going to start looking for a workaround for their security in the meantime. There were several leads on PPC geeks that I need to follow up, and I will not be donating if I am successful through those means. If, however, by some miracle they respond before then(which I doubt), I will be donating. We'll see what happens.
archimedesjs said:
Well I went to check the status of my ticket today, and it shows that it was closed. So being as stupid as I am, I assumed that the problem was resolved and I should be able to unlock my phone. I grab my phone, grab my usb cable and hook it up to my computer. I let everythign SYNC, I ensure the radio is on, and then I open up the unlocker. I click auto-flash, wait for the button to pop up to start the flashing, and sure enough I get the error message stating that I already unlocked a phone...etc.
What irks me the most now, is that when I let it be known to them that my time is limited, and the ONLY time I can fiddle with the phone is on the weekends they said I should donate to resolve the problem faster. That pisses me off, and it should piss off anybody who was forced into that situation. I would GLADLY donate money if everything worked properly, but it doesn't. I am going to start looking for a workaround for their security in the meantime. There were several leads on PPC geeks that I need to follow up, and I will not be donating if I am successful through those means. If, however, by some miracle they respond before then(which I doubt), I will be donating. We'll see what happens.
Click to expand...
Click to collapse
I completely agree! I never unlocked my device before - it's completely new and the IMEI has never been used (and I KNOW this for a fact because I work for my provider and know this device is NEW not REFURB) - and yet I am being told that my device is already used and they have to remove my IMEI from the list and to do so I should give them money. WTF?
Anyone been able to unlock their device on the first try without contacting them and giving them money?
I gave up on this. Just going to stick wiith the stock ROM and upgrade to VZ 6.5 ROM. This is too much of a headache for me. I dont remember unlocking ever being this difficult on a device.
jerdog said:
I completely agree! I never unlocked my device before - it's completely new and the IMEI has never been used (and I KNOW this for a fact because I work for my provider and know this device is NEW not REFURB) - and yet I am being told that my device is already used and they have to remove my IMEI from the list and to do so I should give them money. WTF?
Anyone been able to unlock their device on the first try without contacting them and giving them money?
Click to expand...
Click to collapse
I had no problems at all. Running windows vista ultimate on my home computer. These are the exact steps i took....Disable all antivirus and antispyware before you download (because it give a false positive and will delete some of the contents of the download), download the file to my desktop, allowed my device to completely sync, ran the exe file, followed the prompts and Unlocked the phone. I did use the paid unlocker though to do the sim unlock but I used the free unlocker for hspl. Make sure your not on a work or public network where someone else may have unlocked a phone. I read somewhere that it also prevents unlocks if someone on the same network unlocked a phone. Hope this helps.
Having a crazy day. Got the new ChevronWP7 unlock last night. Did the internet sharing interop combo. Now get error trying to reload xap files. Trying to put on accentchanger file.
Error - failed to connect to the device. Ensure that the device is connected..
The xap app is not supported
You have to deploy supported xap only
Ex:
Screen cupturer
Nokia maps
Battery status
Tango, but it is now in marketplace
Some other apps like Native keyboard are not working.
Good luck.
Sent from my 7 Mozart
@verynuclear: Not sure what you think you're trying to say, but it's totally possible to use high-privilege apps like Advanced Config (which does custom accent colors, among other things). You just need Interop Unlock, which is easy on LG, possible (via an app) on Samsung, and difficult but not impossible on HTC (I have it on my HD7).
The problem is that after using the Interop-unlock app on his or her Samsung phone, the OP seems to be having trouble with the XAP deployment tools. @jgibo, I suggest you read and then post in the relevant threads for those apps, rather than starting a new thread.
The main reason for asking question is if the deployment tool stopped working for anyone else. After I got Chevron on there I was able to install screen capture, accent changer. Screen capture worked. So I removed accent changer and followed instructions for interop unlock install. Then saw the thread for internet sharing and interop in one. Installed that to phone. Got internet sharing Then tried a few different xap files and couldn't install any. So did that xap mess something up? Guess I will look elsewhere for answers.
This is all they have on MSDN site.
--------------------------------------------------------------------------------
This can be caused by several reasons, including if the device is off. If the device is already connected, sometimes disconnecting and then reconnecting the device may fix the problem. Rebooting the device may also fix this problem
You do have internet sharing OFF right? You can not deploy XAP's with ICS on. I don't mean to be rude but it really does pay to read the whole post when someone gives instructions on how to do something before saying it messed up your whatever.
voluptuary said:
As long as your device is unlocked in some way (Developer/Chevron/Other) you can get internet sharing on your Samsung phone.
1.) First install the WP Dev Tools and unlock your Samsung phone.
2.) Use the Application Deployment tool to send THIS to your phone. You do not need to run it and you can delete it after it has been deployed.
3.) Install the Diagnosis app by typing ##634#
4.) After the Diagnosis app starts type *#9908# and select 'System Tweaks' press 'Save' then 'Close' and RESTART your phone.
5.) Your phone now has internet sharing and as a bonus is interop unlocked!
PS: You need to have a recent firmware on your phone or your diagnosis app and drivers will not be new enough to work.
EDIT: I built the file depoyer app using the tools provided by Heathcliff74 so many thanks to him! Also ADC is built in as well so no need to worry about that and I also upped the max number of connections from 3 to 5 devices.
NOTE: If you have internet sharing turned on (active hotspot) you will not be able to deploy XAP's untill it is turned off. Also, as with any xap, you need to have your screen unlocked to deploy.
Click to expand...
Click to collapse
Of course if you have ICS off then I'm sorry for this little rant and all I can suggest is restarting your phone and PC and trying again.
ICS is and was off. Found other posts with same message. Currently reinstalling dev tools. I do IT support for a living and hate havinng to do troubleshooting on my own stuff From past experience with computers it is either a coincidence or cause when a new problem occurs. Hence the questions asked. I do remember seeing an odd usb error in system try when I was doing step 4. Did a troubleshoot on my Focus connection but that didn't help. Also tried all usb connections. If the reinstall doesn't work will have to get my htpc out and try on it.
Reinstall didn't work. Since it stopped after running system tweaks I am trying again. Wish the instructions had a note on how long after hitting the save button before it was done. Has the Loading GPRS Profile for System Tweaks on screen. I think I may have hit the close button yesterday while is was still showing Loading. Right now I am not touching phone till I see it go away. Unless you are supposed to hit close right after hitting save.
The settings are applied almost instantly, as soon as it says loaded after you hit save then you can hit close and restart. Another user stated they had to turn ICS on then off again before he could deploy XAPs. Another question, you haven't turned on wired tethering have you? I ask because if you don't set your phone back to Zune sync you also will get the error you are getting.
EDIT: Main question, does Zune see your phone when you plug it in at all? Can you sync media? Cause if you can't you have another issue that is beyond anything my XAP could have done.
That kind of worked. Turned on ICS then back off. Got Advanced Config to install. Now get UnauthorizedAcessException. Click ok and app closes. Go from one issue to another.
Hey guys, let me just start off by saying I have spent almost 8 hours straight today trying to figure this out and dig myself out of a hole I've created for myself, that being said, I'm going to try and be as detailed as possible so you guys know EXACTLY where I am and what I've tried. This post looks long but that's because it is. It's pretty much my entire day's worth of trouble typed out. So just bare with me and see if you guys can help me out here!
I have a T-Mobile Galaxy S4 model: SGH-M919 it has Android 4.4.2. Now on to the problem: I've had this phone for almost a year now and a few months ago I rooted it. Did a simple Youtube tutorial and used Odin to do the work and everything worked out fine. A couple months down the road (yesterday), after using the phone like a teenager, downloading apps and cluttering it up it started to slow down and not run some apps. After thinking about it I decided to factory reset it. All of my contacts, photos, and videos were backed up on Google so I thought "why not?" Well, this is where $#!% hit the fan.. being rooted then factory reset, right before the phone came online it had me answer two questions about the root. Something to the effect of "Do you want to keep root? (This option is not reversible)" I thought since I wasn't using the features I originally rooted the phone for I figured nah just get rid of the root. So the phone did its T-Mobile boot up and started the Initial setup.
Everything up to to this point was fine until I wanted to log in to my Google account during the setup. Please understand that where I am I have full 4G LTE coverage and have access to a pretty fast and sturdy wifi connection. Well, when it came to the google sign in I entered my email and password and it came up with a message reading "Can't Sign in - Can't establish a reliable connection to the server" (believe me i wish that was the only issue) so after reading that, I thought I'd try with my wifi.. nope. Same thing. Since neither my 4g or wifi worked I thought it was Google's servers so I tried again this morning, same thing. (keep in mind at this point i think my phone isn't rooted anymore.) I call the t mobile store and they give me a technical support number, so I call it and I tell them i cant sign into Google. The gentleman told me he cant do anything because he can tell my phones been rooted. Only thing he suggests is to contact Google, well, the customer care number just tells you go to google.com/support and there's nothing there about my problem.
This is where I dig my hole even deeper. I tried another factory reset and up in the top left corner i still see that root text. Even the rooted android symbol pops up before the Samsung logo or t mobile. Since I saw that I thought "ohh it just didn't get unrooted all the way." I look up ways to completely remove a root and a lot of them require plugin your phone into the computer and using Odin to flash a stock firmware on to the device. I went to plug my phone into the usb port but my computer didn't recognize the usb device, having experienced this a long time ago I searched around for the latest Samsung usb drivers and I installed those. Device still isn't recognized. Let me just note before people tell me to use MTP mode or Developer tools> usb debugging or connection mode.. The only thing that happens when plugging my phone via usb is the phone starts charging and my computer makes the trumpet noise like something is plugged in. Other than that, there is NO notification of it being plugged in. The reason i stress this is because I called Samsung technical support at this point and the guy (not gentleman) treated me like a 5 year old and ran me through all of these options after i told him I already did everything he was suggesting, including downloading Samsung Kies 3 and having it install the drivers. It does not pick up the device either.. at this point I looked up ways to remove the root without the computer. I found out you can just go into the root app "SU" or something and theres a remove root option. I jumped on that opportunity and had it removed. I restarted the phone and all the problems still persist, it even still has the root text on the top left when you factory reset it again. However now, even if you factory reset and select the option "keep root," thinking it would bring back the"SU" app it does NOT.
So lets recap. I have a phone that thinks its rooted and even appears rooted to t mobile but doesn't have any of the root apps or privileges or capabilities to fix my Google log in issue (like the host file in filemanager). And I can't re-root to get that app back because none of my 3 usb ports, 3 different usb cables (one being the cord that came with the phone), or any of the ports/cables on someone else's computer will recognize the darn thing to work on that way! I have all these issues that are supposed to fix each other but I can't do any fixing because they cancel each other out too... I'm at a dead end.
In case this isn't the right forum/website/thread/post area etc.. I have this whole message saved in Microsoft Word document so I can repost it anywhere you guys might suggest better results. Any help/advice will be much appreciated.
Hello
10 months ago I switched from iPhone 5 to Sony Xperia Z1 Compact mobile (not rooted), with Android 4.4.4.
The phone was running great, I also tested it for developing some simple android projects. I enabled USB debugging and checked "allow installation from unknown sources".
But always keeping in mind that Android is not secure. And choosing carefully what to install. But I was also trusting CM Security as a protection.
1 month ago, I turned ON wifi and I was trying to open my email app to see if there is any new mail.
After the device connected to internet, I saw someone was scrolling controlling my screen and navigating. After he found the "CM Security" app he tried to uninstall it.
Luckily I was very concentrated at what was going on, so I clicked on the side of the screen to prevent it. He tried again to do the same thing, so I run and switched off my home wifi rooter in time.
After the internet was gone the mobile was returned behaving normally. So during connected to internet the phone was taking both commands from me and the attacker.
For my fortune I always leave OFF wifi, mobile data and Bluetooth when I don't need them.
Anyway I made a hard reset. I did it without using the Safe Mode.
The problem was solved.
I hoped that it happened because I connected to many unsecure public wifi networks during my trips out of country last month!
Since the "master/hard reset" I installed only applications very very popular and I never connected anymore to any public wifi.
Also I never enabled the USB debugging and never checked "allow installation from unknown sources".
So I was using my phone normally, until yesterday. It was protected through CM Security, AVAST, and CM Cleaner.
But here it comes again!!! I connected through the 3G internet and again the phone was remote controled.
So today I did a hard reset but this time in SAFE MODE.
Please can you suggest me what other can I do?
StevenTerman said:
Hello
10 months ago I switched from iPhone 5 to Sony Xperia Z1 Compact mobile (not rooted), with Android 4.4.4.
The phone was running great, I also tested it for developing some simple android projects. I enabled USB debugging and checked "allow installation from unknown sources".
But always keeping in mind that Android is not secure. And choosing carefully what to install. But I was also trusting CM Security as a protection.
1 month ago, I turned ON wifi and I was trying to open my email app to see if there is any new mail.
After the device connected to internet, I saw someone was scrolling controlling my screen and navigating. After he found the "CM Security" app he tried to uninstall it.
Luckily I was very concentrated at what was going on, so I clicked on the side of the screen to prevent it. He tried again to do the same thing, so I run and switched off my home wifi rooter in time.
After the internet was gone the mobile was returned behaving normally. So during connected to internet the phone was taking both commands from me and the attacker.
For my fortune I always leave OFF wifi, mobile data and Bluetooth when I don't need them.
Anyway I made a hard reset. I did it without using the Safe Mode.
The problem was solved.
I hoped that it happened because I connected to many unsecure public wifi networks during my trips out of country last month!
Since the "master/hard reset" I installed only applications very very popular and I never connected anymore to any public wifi.
Also I never enabled the USB debugging and never checked "allow installation from unknown sources".
So I was using my phone normally, until yesterday. It was protected through CM Security, AVAST, and CM Cleaner.
But here it comes again!!! I connected through the 3G internet and again the phone was remote controled.
So today I did a hard reset but this time in SAFE MODE.
Please can you suggest me what other can I do?
Click to expand...
Click to collapse
Hi, just a thought....maybe someone has your Google account, and that way has also access to your phone. I suggest you to create a new account, reset your phone, and use the newly created account for your phone (and keep it secret). Also, if and when you are going to use a public wifi, use also a vpn. Hope you'll solve the issue.
setmov said:
Hi, just a thought....maybe someone has your Google account, and that way has also access to your phone. I suggest you to create a new account, reset your phone, and use the newly created account for your phone (and keep it secret). Also, if and when you are going to use a public wifi, use also a vpn. Hope you'll solve the issue.
Click to expand...
Click to collapse
Hello and thank you for your time and help.
After it happened the first time and hard reseted the phone, I created a new gmail account.
So this second time it shouldn't have happened if the email was the reason.
setmov said:
Hi, just a thought....maybe someone has your Google account, and that way has also access to your phone. I suggest you to create a new account, reset your phone, and use the newly created account for your phone (and keep it secret). Also, if and when you are going to use a public wifi, use also a vpn. Hope you'll solve the issue.
Click to expand...
Click to collapse
I'm curious. How would anyone control the device remotely if they have access to one of the google accounts on the device?
shifter7 said:
I'm curious. How would anyone control the device remotely if they have access to one of the google accounts on the device?
Click to expand...
Click to collapse
Well, one of the "options" would be to push the installation of a "malicious" app through the "great" remote install feature in the store. The app installation would proceed without you knowing it. It's known that the Play Store is, sadly, vulnerable to malicious apps. It happened in the past and it will happen in the future. There is also ways to hack a phone through an update....some apps can gain root without even ask for it when you're updating your os. This is because the Android Package Management Service (PMS) and the way it handles the os update. It will allow a seemingly harmless malicious app to acquire significant capabilities without user consent once they upgrade to a newer version of Android. I can go on, but I suggest you to make a research by yourself. There is a lot to read on the internet and here on XDA. You can start from here: http://www.informatics.indiana.edu/xw7/papers/privilegescalationthroughandroidupdating.pdf
Try this application when you update your OS:
https://play.google.com/store/apps/details?id=com.iu.seccheck&hl=en
Do you know that installing system updates could result in your Android device being hacked? Recent investigation found six such vulnerabilities (called Pileup flaws) in Android OS. When you upgrade your device, a seemingly harmless app can exploit these vulnerabilities to get access of your voicemails, user credentials, call logs, notifications of other apps, Google Voice messages, etc. This security app scans your device to detect those malicious apps and guides you uninstall them once detected.
Generic security apps (e.g., Lookout, Avast!, Norton, etc.) cannot be easily tuned to detect Pileup threats.
I don't know if you updated recently your OS but it can be used in the future.
setmov said:
Well, one of the "options" would be to push the installation of a "malicious" app through the "great" remote install feature in the store. The app installation would proceed without you knowing it. It's known that the Play Store is, sadly, vulnerable to malicious apps. It happened in the past and it will happen in the future. There is also ways to hack a phone through an update....some apps can gain root without even ask for it when you're updating your os. This is because the Android Package Management Service (PMS) and the way it handles the os update. It will allow a seemingly harmless malicious app to acquire significant capabilities without user consent once they upgrade to a newer version of Android. I can go on, but I suggest you to make a research by yourself. There is a lot to read on the internet and here on XDA. You can start from here: http://www.informatics.indiana.edu/xw7/papers/privilegescalationthroughandroidupdating.pdf
Click to expand...
Click to collapse
Thank you for the explanation/clarification.
And that whitepaper, pretty scary stuff.
Pretty obvious too, but didn't think it could go that far.
Oh dear....
StevenTerman said:
Hello
10 months ago I switched from iPhone 5 to Sony Xperia Z1 Compact mobile (not rooted), with Android 4.4.4.
The phone was running great, I also tested it for developing some simple android projects. I enabled USB debugging and checked "allow installation from unknown sources".
But always keeping in mind that Android is not secure. And choosing carefully what to install. But I was also trusting CM Security as a protection.
1 month ago, I turned ON wifi and I was trying to open my email app to see if there is any new mail.
After the device connected to internet, I saw someone was scrolling controlling my screen and navigating. After he found the "CM Security" app he tried to uninstall it.
Luckily I was very concentrated at what was going on, so I clicked on the side of the screen to prevent it. He tried again to do the same thing, so I run and switched off my home wifi rooter in time.
After the internet was gone the mobile was returned behaving normally. So during connected to internet the phone was taking both commands from me and the attacker.
For my fortune I always leave OFF wifi, mobile data and Bluetooth when I don't need them.
Anyway I made a hard reset. I did it without using the Safe Mode.
The problem was solved.
I hoped that it happened because I connected to many unsecure public wifi networks during my trips out of country last month!
Since the "master/hard reset" I installed only applications very very popular and I never connected anymore to any public wifi.
Also I never enabled the USB debugging and never checked "allow installation from unknown sources".
So I was using my phone normally, until yesterday. It was protected through CM Security, AVAST, and CM Cleaner.
But here it comes again!!! I connected through the 3G internet and again the phone was remote controled.
So today I did a hard reset but this time in SAFE MODE.
Please can you suggest me what other can I do?
Click to expand...
Click to collapse
Oh no! Did you create a BackUp before you did this?
I think the good members of this forum fell victims to an Apple troll. The key to his unscientific fiction is this: 10 months ago I switched from Iphone to Xperia and I knew android was insecure. He also claims he is a developer, but his phone is not rooted. 10 months ago Xperia z1c did not have kitkat on newly released units and the announcement for kitkat update was made on March 19 of last year. If he bought his phone 10 months ago, he couldn't have kitkat. Most likely the troll googled the date of the announcement and this is how it became a part of this fairytale. Also note that when he says he noticed his phone was taken over, he ran to shut off his wifi router. Why not shut off wifi on the phone, especially that he says the phone was accepting his commands? Now, suppose it is true that the phone was taken over through his e-mail account, then what's the probability of this happening again with a new account? Well, the underlying message is: people, don't switch from iphones to android, android is not secure, it is only good if you don't connect to the internet.
Mr. Cook, next time hire someone with higher IQ, so that your pitch sticks...
Tell you what, optimumpro, the bold letters gave it away for me. We're tech-Support here - so, why bold letters? Just advertisers are in the habit of using bold letters all over the place.
no further questions
optimumpro said:
I think the good members of this forum fell victims to an Apple troll. The key to his unscientific fiction is this: 10 months ago I switched from Iphone to Xperia and I knew android was insecure. He also claims he is a developer, but his phone is not rooted. 10 months ago Xperia z1c did not have kitkat on newly released units and the announcement for kitkat update was made on March 19 of last year. If he bought his phone 10 months ago, he couldn't have kitkat. Most likely the troll googled the date of the announcement and this is how it became a part of this fairytale. Also note that when he says he noticed his phone was taken over, he ran to shut off his wifi router. Why not shut off wifi on the phone, especially that he says the phone was accepting his commands? Now, suppose it is true that the phone was taken over through his e-mail account, then what's the probability of this happening again with a new account? Well, the underlying message is: people, don't switch from iphones to android, android is not secure, it is only good if you don't connect to the internet.
Mr. Cook, next time hire someone with higher IQ, so that your pitch sticks...
Click to expand...
Click to collapse
Hahaha, I love your way optimum....I am the first that fells, if your theory is right, but, even if I am the first, I am not going to buy this ****ty apple phone....and will keep my android....hmmm who knows...maybe blackberry?
My question or rather my pleed for answers does not just pertain to android os but I have relied on this site for many answers and have always found a solution just from searching around on here so I know there are very capable members on this site that can help. My problem began over 4 months ago when my home computers were compromised. I assumed it was just a simple virus but soon learned that someone had actually hacked into my home network for what I believe is or was an attempt to retrieve trade secrets. Shortly after i realized that data was being sent to someone through the fax system on my pc and data distribution software had been installed along with a large amount of .dll and legacy items, The admin rights were taken from me and the registry was completely modified which disabled me from having any permissions and kept me from doing anything on the pc. I went out and purchased a new router, got out an older pc, and I put a password of around 20 mixed numbers and letters. 5 minutes after I had set up the new router and pc I noticed through the network map that there was someone else on what I assumed was a secured network. The router was a netgear. First thing I done was change the default password and block any remote access in the network wizard. My next step was to pay the so-called experts (Geek Squad) to solve the security issue. I purchased their 1 month special that entitled me to 1 month of tech support and 3 free pc fixes. after purchasing a windows 7 restore disk I took 3 pc's to a local Geek Squad location to have them restore the Pc's and install what was suppose to be a hack proof software. They only fixed 1 pc, told me the software would keep the hacker out. 5 minutes after i logged into my network here comes all the windows updates (around 50) along with numerous programs. Needless to say I lost my admin rights within an hr. Here we are now, only using cell phones on my network and I am sure the hacker is retrieving my data off of my g vista d6301. My new email that I set up and have only used from the vista has been compromised and although no logins appear in the history but my vista, someone had enabled POP on Dec 28th. I have enabled the developer mode on my phone which allows me to view the process stats. It states that google play service runs 100% and Google Cloud Messaging runs 100%...I have never used any cloud service on this phone. Another thing is that certain system apps that I have never activated are accumulating a decent amount of data. This phone is used only for wifi and has no service plan attached. bluetooth, email, qrtunnel, near field communication all turn on from time to time. Google play also shows something called clearcutlogger running but was unable to find any info on that. I also installed a mic block that has a "spying app catcher" that logs when a app uses your phones mic while the phone is in sleep or idle mode. when the app is on block mic then there are no problems but when I unblock the mic I get countless log entries that an app with net access has gained access to my mic. Its always the same few apps that show up as a potential culprit so I cant pinpoint exactly what app is using the mic. not sure if any of this has anything to do with someone messing around with my phone, just trying to think of some of the things that could help. There is no doubt that this phone along with a pile of now useless computers have indeed been compromised. What I really need help with is how to get this bastard out of my life and secure my network before the new semester begans b/c there is no way I can have my daughter use her new pc on the network knowing its just going to end up like the rest of computers in my new pc graveyard. I know there are quite a few other sites I could have reached out to but there is something about the comradery on this site that has always drawn me to it. 1 more thing fellas, how bout that one touch root for the LG G Vista D6301's? that sure would come in handy right now lol. My apologies for the long read. Any details you need to know to try and help me figure things out, I would gladly assist as long as my knowledge permits.
I understand that the question or article that I posted is quite vast so I will start off with this simple question. Is there a server that I can disable in the LG hidden menu to stop unauthorized use of my GCM, or any other way than simply just disabling Google Play? I have read a couple of recent articles on how hackers are utilizing gcm to gain access to personal info. I just was curious about the server b/c I see many different server acc in the hidden menu such as ATTLABa, Cingular, Mformation, and Funambol. I wasnt sure if these servers or acc could possibly help or be a potential threat.
Sent from my LG-D631 using XDA Free mobile app
Pr1n6/of\Jerusalem said:
My question or rather my pleed for answers .........
Click to expand...
Click to collapse
Pr1n6/of\Jerusalem said:
I understand that the question or article ............
Click to expand...
Click to collapse
First thing you have to be sure that no one has physical access to your gadgets. Second, find a router suitable to be modified with new firmware from http://www.dd-wrt.com/site/index or https://openwrt.org/.
In case you can buy a hardware network firewall and with proper installation and settings you should be able to keep away any threat.
A good idea would be to use a good VPN service, that way you can add a layer of security on your networking habits.
Lastly, check this thread http://forum.xda-developers.com/general/security/tuto-how-to-secure-phone-t2960077 and if you have any question, ask there.
Good luck