[Q] Can't send MMS - Nexus S Q&A, Help & Troubleshooting

I can't send any MMS on my Nexus S on T-Mobile. I can receive just fine but when I try to send it just times out.
This is a problem in both the stock messaging app and GoSMS.

Check the apn settings. Go into manager applications and clear data also. Hope this helps.

I went into APNs and did Menu > Reset to defaults and it seemed to fix the issue. I've never messed with the APNs so not sure what happened.
Thanks

Related

[Q] Possible MMS issue with Oxygen NS4G / MMS

For anyone running AdamG's oxygen rom on the NS4G. Are you guys having issues with receiving MMS from other people? I am able to send MMS, but when I go to download MMS. I get a generic "The download from XXX was unsuccessful"
I tried changing and restoring the correct APN settings, pushing Mms.apk & a upgraded Mms.apk, fixing permissions, tried different messaging apps like ChompSMS with all the same result
APN?
s3v3nXDA said:
I tried changing and restoring the correct APN settings, pushing Mms.apk & a upgraded Mms.apk, fixing permissions, tried different messaging apps like ChompSMS with all the same result
Click to expand...
Click to collapse
I am having the same problem. I switched to Oxygen since it's much more stable than any other ROM out there. However, just this morning I noticed that I can send MMS, but can't receive MMS at all. You said something about restoring the correct APN settings, but isn't the NS4G an CDMA. I have a NS4G and there isn't an APN to configure.
I read on this article: code.google.com/p/oxygen-rom/issues/detail?id=619 , but since we don't have the APN, how are we suppose to go around it?
bump for possible fix?
Broken for me as well. Can send, but can't receive.

MMS on ATT. How do I get it to work?

I've done a done of searching and I have no idea how I haven't found anyone with this issue. I can't get MMS to work on my N5. Textra just says unable to retrieve MMS and that I should check my APN settings but I can't find what settings should be in there. All my searching just comes up with MMS settings for some prepaid service.
Sent from my Nexus 7 using Tapatalk 4
MMS works on hangouts just fine. Try using that or check your apn settings.
Sent from the jaws of my Hammerhead!
Seriously? A Google search on "AT&T APN settings" gives you nothing?
Sent from my Nexus 5 using xda app-developers app
NoValidTitle said:
I've done a done of searching and I have no idea how I haven't found anyone with this issue. I can't get MMS to work on my N5. Textra just says unable to retrieve MMS and that I should check my APN settings but I can't find what settings should be in there. All my searching just comes up with MMS settings for some prepaid service.
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
Google: LTE apns for ATT. Hope this helps.
Sent from my Nexus 5 using XDA Premium 4 mobile app
I'm having the same issue with Textra. I'm not sure when it exactly started. I think when I updated Quantum ROM to 3.15, but maybe when I froze the stock messaging app. I froze messaging because I would get an alert for incoming message both from messaging and from Textra and even if I swiped the messaging alert away, it would just pop back. I've tried unfreezing messaging and that didn't help (but I'm not getting the extra alert, now). I've found the APN settings on another post in xda forums, but they weren't different from my own. I then when through all of Textra settings and found one for APN settings and it had different MMS APN settings than the phone (it was set to cingular instead of att). I've made them match now and am waiting see if I can receive MMS again. I'd be a little surprised if this fixes it, though, because Textra didn't have any trouble with MMS last month and I never went into the setting for it before.
NoValidTitle said:
I've done a done of searching and I have no idea how I haven't found anyone with this issue. I can't get MMS to work on my N5. Textra just says unable to retrieve MMS and that I should check my APN settings but I can't find what settings should be in there. All my searching just comes up with MMS settings for some prepaid service.
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
If you're still having issues with this, I finally got Textra to work on AT&T by changing the size limit of mms to 1mb or below. I emailed Textra's devs and they told me that some carriers limit the size of mms. I guess Textra compresses mms automatically because I was able to send and receive photos just fine after I changed that setting. I was so frustrated with the APN settings, but it turned out to just be the size limit issue. How that helps.

[Q] Tricky issues receiving MMS

I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
I have Straight Talk too and been having issues with MMS i'm using 8sms. I have the old 3g sims card. what about you ?
breannesp said:
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
Click to expand...
Click to collapse
I just got my SIM card last month, so I'm pretty sure it's the new one.
thasarkastic1 said:
I have Straight Talk too and been having issues with MMS i'm using 8sms. I have the old 3g sims card. what about you ?
Click to expand...
Click to collapse
breannesp said:
I just got my SIM card last month, so I'm pretty sure it's the new one.
Click to expand...
Click to collapse
I'm currently having the same issue with a non rooted device.
I was originally with H20 (an AT&T mvno) and would have periodic issues with MMS. Both sending and receiving. I am using Google Hangouts.
I recently switched to Cricket (owned by AT&T) earlier this month (reasons unrelated), and have not been able to send or receive an MMS since. I have spent several hours on the phone with both Cricket and LG, even going into a store to have my SIM replaced. I came across this thread accidentally while looking for suggestions on the best way to do a backup before I try a factory reset as a last resort to resolve the problem.
APN has been verified correct numerous times and unfortunately, Cricket's cust service is next to useless. After two and a half weeks and numerous calls, I still have yet to hear back from a Tech Support rep. I'm not sure whose network straight talk uses, but I wonder if it's a network issue with AT&T subcarriers?
The most frustrating part is every time I talk to somewhat at Cricket cust service, they say that the Nexus 5 is not "officially supported" on their network and that it is probably a phone issue and try to sell me a new phone. When I explain that the Nexus 5 runs stock Android, they try and tell me that that might be the problem *SMH*.
Anyone else?
steelcity1 said:
I'm currently having the same issue with a non rooted device.
I was originally with H20 (an AT&T mvno) and would have periodic issues with MMS. Both sending and receiving. I am using Google Hangouts.
I recently switched to Cricket (owned by AT&T) earlier this month (reasons unrelated), and have not been able to send or receive an MMS since. I have spent several hours on the phone with both Cricket and LG, even going into a store to have my SIM replaced. I came across this thread accidentally while looking for suggestions on the best way to do a backup before I try a factory reset as a last resort to resolve the problem.
APN has been verified correct numerous times and unfortunately, Cricket's cust service is next to useless. After two and a half weeks and numerous calls, I still have yet to hear back from a Tech Support rep. I'm not sure whose network straight talk uses, but I wonder if it's a network issue with AT&T subcarriers?
The most frustrating part is every time I talk to somewhat at Cricket cust service, they say that the Nexus 5 is not "officially supported" on their network and that it is probably a phone issue and try to sell me a new phone. When I explain that the Nexus 5 runs stock Android, they try and tell me that that might be the problem *SMH*.
Anyone else?
Click to expand...
Click to collapse
Yes me too. I found out today that my G2 can't get MMS at all. I've tried tons of fixes and nothing seems to work.
No sure if anyone is still experiencing the MMS issues on Nexus 5 as I am. I have a stock, unrooted N5 running Android 4.4.4 on Tmobile. GoSMS is my default sms client. What happens totally randomly is that I COMPLETELY lose the ability to send/receive MMS picture messages (group messages that come in as MMS are unaffected). Once I lose MMS, ALL text I have which have picture messages attached change from viewable icons to blank images or "Xs". All MMS messages in go become white boxes that say "picture does not exist). It has not mattered if I have taken all other text clients off the phone and used ONLY Hangouts as the default, it still happens. This is the ONLY solution I've found to fix the issue:
1) Set Hangout as default sms client
2) Reset APNs to default (settings-->SMS-->Access Point Names--> hit three dots-->reset to default)
3) Go to main phone settings (Settings-->More-->Mobile Networks-->Access Point Names), reset to default
4) Select the APNs that your device normally uses (for me, its fast.t-mobile.com), set MMS Port to 8080 and save APN
5) go back into Hangouts, select the same APN (fast.t-mobile.com), set the MMS Port to 8080 and save APN
6) Reboot phone
Once its rebooted, if your MMS images are once again viewable in Hangouts, its fixed and you can send/receive picture messages again. You can now switch to whatever default client you chose. This has worked for me EVERY time to 'fix' the MMS issue, but what I have never figured out is WHY its happening and I can't pinpoint exactly when it started. I want to say the update to 4.4.2 may have triggered it, but I honestly can't recall. I know this wasn't ALWAYS an issue. If anyone else has any theories/ideas, I'm all ears. Its just a pain in the a** to have to reset the APNS in two spots and reboot every time this happens (I think I read that Hangouts' APN settings can override the system APN settings so that's why I reset in both spots). I've tried ONLY resetting the main phone's APN and it didn't fix the issue.
breannesp said:
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
Click to expand...
Click to collapse
two messaging apps is like,
having two firewalls apps on one computer,
their both getting in the way of each other..
---------- Post added at 09:48 PM ---------- Previous post was at 09:43 PM ----------
sitinon327 said:
No sure if anyone is still experiencing the MMS issues on Nexus 5 as I am. I have a stock, unrooted N5 running Android 4.4.4 on Tmobile. GoSMS is my default sms client. What happens totally randomly is that I COMPLETELY lose the ability to send/receive MMS picture messages (group messages that come in as MMS are unaffected). Once I lose MMS, ALL text I have which have picture messages attached change from viewable icons to blank images or "Xs". All MMS messages in go become white boxes that say "picture does not exist). It has not mattered if I have taken all other text clients off the phone and used ONLY Hangouts as the default, it still happens. This is the ONLY solution I've found to fix the issue:
1) Set Hangout as default sms client
2) Reset APNs to default (settings-->SMS-->Access Point Names--> hit three dots-->reset to default)
3) Go to main phone settings (Settings-->More-->Mobile Networks-->Access Point Names), reset to default
4) Select the APNs that your device normally uses (for me, its fast.t-mobile.com), set MMS Port to 8080 and save APN
5) go back into Hangouts, select the same APN (fast.t-mobile.com), set the MMS Port to 8080 and save APN
6) Reboot phone
Once its rebooted, if your MMS images are once again viewable in Hangouts, its fixed and you can send/receive picture messages again. You can now switch to whatever default client you chose. This has worked for me EVERY time to 'fix' the MMS issue, but what I have never figured out is WHY its happening and I can't pinpoint exactly when it started. I want to say the update to 4.4.2 may have triggered it, but I honestly can't recall. I know this wasn't ALWAYS an issue. If anyone else has any theories/ideas, I'm all ears. Its just a pain in the a** to have to reset the APNS in two spots and reboot every time this happens (I think I read that Hangouts' APN settings can override the system APN settings so that's why I reset in both spots). I've tried ONLY resetting the main phone's APN and it didn't fix the issue.
Click to expand...
Click to collapse
**com.qualcomm.qcrilmsgtunnel** is your gn0me in the engine;
where sms/ mms is *natively* transported via the native phone functions & hooks, hangouts provides the same functionality *over the top* of the carrier's route, strictly IP; call it hi-jacking in a sense, that's what you en-able hangouts to do on reboots, hijack those functions..
*SIM toolkit
*Phone/Messaging storage
*Phone
is what com.qualcomm.qcrilmsgtunnel is tied to, which hangouts, isn't..
Last update to hangouts screwed up my APN setting. ?
Sent from my Nexus 5 using Tapatalk
Idk how but messaging is working for me
Way to troll an old thread for no reason
Sent from my Nexus 5 using Tapatalk

New Android Messenger App - Can't receive MMS

Hi there,
I recently got the new Android messenger app after upgrading my phone to L
I prefer it to hangouts, but I can't receive MMS.
The important thing is - if I use hangouts, I can receive them without issue on hangouts. So I don't think it's my APN settings that are the issue (I'm on Straight Talk)
Is anyone else having this problem?
Tried unchecking auto retrieve MMS, but it just freezes on 'downloading' and the MMS never shows up.
Thanks for any help you can offer
bruce_aisher said:
Hi there,
I recently got the new Android messenger app after upgrading my phone to L
I prefer it to hangouts, but I can't receive MMS.
The important thing is - if I use hangouts, I can receive them without issue on hangouts. So I don't think it's my APN settings that are the issue (I'm on Straight Talk)
Is anyone else having this problem?
Tried unchecking auto retrieve MMS, but it just freezes on 'downloading' and the MMS never shows up.
Thanks for any help you can offer
Click to expand...
Click to collapse
I have this isuue with all messing apps in kitkat cant confirm if i have in L. The fix i found was i couldnt start my phone on my home wifi. If i started it on LTE MMS worked.
krolla03 said:
I have this isuue with all messing apps in kitkat cant confirm if i have in L. The fix i found was i couldnt start my phone on my home wifi. If i started it on LTE MMS worked.
Click to expand...
Click to collapse
Ah right - I tried doing that but it didn't work. Thanks for the suggestions though.
I think part of the issue is Messaging has no options for MMS, whereas in Hangouts you can select a different APN.
I can't see any option for this in the messaging app.
I'm having the same issue. I've got android L on the lg g3
MMS works perfectly fine for me in the Messenger app. Both sending and recieving.
I'm also on straight talk and MMS worked fine in hangouts. Since installing messenger it won't receive. Just sits hanging on the downloading screen.
I would love to start using messenger as I feel it handles SMS just slightly better, but can't do without the MMS and group texting features. Will wait for update.
No problems here either, and I'm in an edge area.
I've encountered the same problem. Tried multiple ROMs to be sure; same problem existed. Messaging lets me receive them, but not Messenger. I have to change my default SMS app every time I want to download a MMS message. Sending MMS works, strangely enough.
Same here....when I receive a MMS , the app seems to freeze , I can't send any sms during the "downloading" time
Doesn't work
I always hated Hangouts so i downloaded SMS app now i tried downloading messenger and it will not download MMS messages. I am on Straight Talk and have a Nexus 5.
Thanks
Pic shows my issue and when i hit "Tap" it said download but will not. HELP!!!!!
What I did (I found this somewhere online), go and delete all the APN settings except the one you use. Reboot and viola. MMS on AT&T Straight Talk worked for me in Google Messenger!

Roooted Verizon S7:MMS only sending on one app.

I rooted my Verizon S7 recently using this guide. However, MMS is not working on my normal messaging app, Textra. It does not work on the samsung messaging app either . When I try to send a picture, I get a "Can't get MMS:no mobile data" notification, regardless of whether the phone is on WiFi or data. Strangely, I can send MMS if I use the Verizon Message+ app. Textra has also said to change the APN settings. However, I can not change any of the APN settings as they are all greyed out.
Any help would be appreciated.

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