[Q] No Update from 2.3.1 - Nexus S Q&A, Help & Troubleshooting

I am running on stock Android 2.3.1 on an unrooted Nexus S. I have had the phone for about a week and have not received an OTA prompt for either 2.3.2 or 2.3.3. Is there anything that I can do to force the OTA other than manually installing? Since the phone is only a week old, I would still be able to exchange it at Best Buy and would like to know if this is a problem with the phone or not.
Thanks for your help in advance.

radinjxu said:
I am running on stock Android 2.3.1 on an unrooted Nexus S. I have had the phone for about a week and have not received an OTA prompt for either 2.3.2 or 2.3.3. Is there anything that I can do to force the OTA other than manually installing? Since the phone is only a week old, I would still be able to exchange it at Best Buy and would like to know if this is a problem with the phone or not.
Thanks for your help in advance.
Click to expand...
Click to collapse
The OTA will roll out over several weeks and will not show up on your phone until your IMEI is flagged to receive it. It's not a problem with your phone.
You can manually install the update if you'd like to receive it sooner.

Related

Still no 2.2.2 OTA?

My unrooted Nexus One STILL hasnt received the 2.2.2 OTA update and manually updating always fails (says it cannot verify or something).
Should I be worried about this? Also has everyone else received their OTA or am I the only one that hasnt yet?
Thanks.
Hey guys i just wanted to add that after a couple more days theres still no 2.2.2 here. Manual update not working yet either i cant find a fix. Any solutions anybody?

no OTA, yet. Something I should worry about?

I recently purchased my Nexus S.
About a week ago from Best Buy.
It was on 2.3.1, and its been a week and I haven't received OTA, yet.
I have been searching and reading regarding about OTA, and I know
it goes by the IMEI #, and we just have to wait for it.
I do know there is a manual upgrade and it's easy, but I just want to
know if this phone can receive OTA or not.
I have checked in several times and no response of OTA or any sort
of notification, yet.
When I googled regarding about this, there are several, well, more than
several people out there who are in same situation as me, (2.3.1 & no OTA),
Considering that we're on 2.3.3 already, I was expecting to receive
OTA for 2.3.2 already (at least), but now this is starting to make me worry.
Anyone else can ease my mind?
Manual update will be my last solution to this problem, I just want to know
whether I will receive OTA anytime soon..
Also, just one more question I want to add.
Even after if I manually update to 2.3.3, and in the future 2.3.4 comes out,
I will still be able to receive OTA from Google, correct?
Because when I was searching for any case of..
2.3.1 -> 2.3.2 manually, then 2.3.2 -> 2.3.3 OTA, I didn't find any case of that.
If you guys can confirm anything regarding of this matter, it'd help me to just
upgrade my firmware via manual method.
Did you try using the 'checkin' function?
Yes, on my first post, I mentioned that I have checked in several times.
In fact, I checked in at least 2 times a day.
;(
I guess you will have to wait then, though I would recommend you to update manually. Even if you update manually, you still can receive OTAs in future.
Thank you very much for the fast response.
I already had the update file waiting.
Just booted into recovery and updated to 2.3.3
Things are looking good so far.
Glad I could help
Enjoy your new update.

[Q] I'mgetting "Error in /tmp/sideload/package.zip" when I try to update my Nexus S

[Q] I'mgetting "Error in /tmp/sideload/package.zip" when I try to update my Nexus S
I've searched countless times on how to fix this, yet every time I find a thread containing someone asking about this they never answer it or they're dealing with a rooted device.
My device is not, and has never been, rooted. Never manually updated anything on the phone before trying now.
I tried to manually update to 2.3.3 after never receiving the OTA. Then I tried the 2.3.4 update and I keep getting the "Error in /tmp/sideload/package.zip" message.
Can someone explain, or point me in the direction, of a non-rooted answer. Why am I getting this message to begin with?
Do you own the European version? The SLCD 19023 one?
No, it's the American version.
It's weird because I received the 2.3.2 update. But aftr that...I never got the 2.3.3 pushed to me. And now when I try to manually update to the .3 or .4 update...I keep getting that message.
Vandam500 said:
Do you own the European version? The SLCD 19023 one?
Click to expand...
Click to collapse
No, it's the American version.
It's weird because I received the 2.3.2 update. But aftr that...I never got the 2.3.3 pushed to me. And now when I try to manually update to the .3 or .4 update...I keep getting that message.
me too. the same problem with my Nexus S
And me too, Davey. Same problem. Bought the Nexus S in New York on late December and I live in Spain. My phone is unrooted.
Haven't received the OTA for 2.3.3 yet and tried both manually updates for 2.3.3 and 2.3.4, but getting the same message as you.
It's frustrating!
Same problem here with a UK-bought Nexus S. I have tried with the bootloader Locked and Unlocked. Although bought in UK there is no guarantee that it is not an American import. It was bought from Carphone Warehouse who seem to source their kit from any where they can get it.
So as other people are successfully installing it has to be something specific to this physical handset.
Hands0n said:
Same problem here with a UK-bought Nexus S. I have tried with the bootloader Locked and Unlocked. Although bought in UK there is no guarantee that it is not an American import. It was bought from Carphone Warehouse who seem to source their kit from any where they can get it.
So as other people are successfully installing it has to be something specific to this physical handset.
Click to expand...
Click to collapse
So from the few posts here it's seeming like an international device issue...but yet I'm in the States. So I don't get it.
It's just frustrating that I can't get an answer about it. Many a people are speaking on it, but nobody can explain or solve it. Sigh.
Same issue as you - error in /tmp/sideload
I have Nexus S 2.3.3 (manually updated) from US. I am trying to manually bump it to 2.3.4 -- same issue. I have rooted & unlocked the device. No Mods here.
Same error.
Baseband is I9020XXKB1
Kernerl - 2.6.35.7-g1d030a7 [email protected] #1
Build GRI40
Updated!!!
OK guys -- Finally figured out the problem for /tmp/sideload/package.zip.
If there is any change to the bootloader by any app (RomManager or has ClockWorkMod), then you won't be manually be able to upgrade to 2.3.4
Solution for those on GRI40 2.3.3
1. Flash stock 2.3.3 gingerbread again in recovery more. Do a quick search on XDA and grab it. Almost 90 MB file.
2. Once flashed - Boot it, sign in with google account and under setting, privacy - do a factory data reset. Start it clean. I DID NOT checked the SD card data.
3. Flashed 2.3.3 in recovery again.
4. Reboot it. Did not signed in once booted. Turn USB ON. Put the 2.3.4 file (around 12 MB).
5. Flash it again in recovery mode.
6. I signed in to Google account without restoring my backup.
That's it. On 2.3.4 - Unlocked state remains!
Hi there!
Finally managed to install the 2.3.4 version on my Nexus S and works perfect! Already tried the Google Talk video chat and it's fantastic.
You can find all the instructions and the update files in the following link (thanks to the impaler for that):
http://forum.xda-developers.com/showthread.php?t=1055950

OTA failed 4.1

Nexus S i9020A , completely stock, running 4.0.4
Got an OTA update the other day, went through the update, no errors, rebooted, still 4.0.4 ????
System Update shows my phone is currently up to date
It looks like the OTA update failed, but I'm not sure why or how to determine why.
Any help would be appreciated... again, my phone is stock, no custom rom, non-rooted ...
Tbalon said:
Nexus S i9020A , completely stock, running 4.0.4
Got an OTA update the other day, went through the update, no errors, rebooted, still 4.0.4 ????
System Update shows my phone is currently up to date
It looks like the OTA update failed, but I'm not sure why or how to determine why.
Any help would be appreciated... again, my phone is stock, no custom rom, non-rooted ...
Click to expand...
Click to collapse
try to flash CWM via fastboot then update via a zip file throw cwm.
if not u can get ur phone back to clean stock using adb and then u will receive again the ota and u can try to update again
Tbalon said:
System Update shows my phone is currently up to date
It looks like the OTA update failed, but I'm not sure why or how to determine why.
Any help would be appreciated... again, my phone is stock, no custom rom, non-rooted ...
Click to expand...
Click to collapse
It is not necessary to flash in order to get the OTA update again. Instructions to force another OTA update are here (basically: clear data on the Google Service Framework app, this resets the time the phone last checked for an update).
However, I'm facing the same problem and even after re-downloading the 4.1 update on my stock Nexus S, the update still fails. The phone reboots and starts to install the update then shows the dead droid with red exclamation before rebooting to 4.0.4.
I've seen other suggestions to get the device back to stock so I guess that's my next course of action (and likely yours).
Are these instructions appropriate? http://forum.xda-developers.com/showthread.php?t=1785672
I9020A needs two OTA's to get jellybean. The first OTA will make you keep 4.0.4 but will update your bootloader. This first ota, the one I think you got, is about 1MB in size. You will soon get another OTA, this one will bring you to jellybean.
Sent from my Nexus S using xda app-developers app
FirePoncho86 said:
I9020A needs two OTA's to get jellybean. The first OTA will make you keep 4.0.4 but will update your bootloader. This first ota, the one I think you got, is about 1MB in size. You will soon get another OTA, this one will bring you to jellybean.
Sent from my Nexus S using xda app-developers app
Click to expand...
Click to collapse
That is what appears to have happened. I was just confused regarding this and assumed my previous update was to 4.1.
I tried several times to "checkin" and eventually I got the update to 4.1.1 which, unlike the update I did a few days ago,
took longer ( about 10minutes ) to update. I now have 4.1.1 JRO03E , very snappy
Thanks !
No problem, man! Us I9020A's gotta stick together!
Sent from my Nexus S using xda app-developers app

Nexus 5 still no OTA lollipop update

Good day,
Well, my wife has the Nexus 5 and her phone still hasn't got the 5.0 lollipop update by OTA. Which is wierd. I would do the manually image update on her phone. But she doesn't want to loose her game saves and all that crap. I am in Canada. Anyone else in Canada not get the lollipop update yet as well? And is there a work around. Probably a far shot of a question.
Thanks
Lol is everything stock?
my friend is having the same issue
i rooted my buddies nexus 5 and flashed the factory google image for 5.0, now that the patch has come out he wanted me to revert him back to stock
so i took him back to 4.4.4 where he was before the factory image.
he wasnt getting the update.
i read somewhere else that the bootloader has to be re-locked for ota's to work so i did that too. still no update.
Got my nexus today, hoping for lollipop update, and it says 4.4.4 is the latest one :/
Sent from my Nexus 5 using XDA Free mobile app
dicecuber said:
Lol is everything stock?
Click to expand...
Click to collapse
Yup. Her phone is stock. Nothing done to it.
I got kind of the same problem. Got my OTA notification maybe 3 weeks ago. I didn't want to upgrade the phone just yet, had been hearing some battery issues and wanted to fint out if it was worth to upgrade.
Today I decided I would do the upgrade since the 5.0.1 has been moved out, I thought that 5.0.1 would take care of the first bugs. But when I try to upgrade it says I have the latest version. I'm on 4.4.4 stock, no root.
I did hide the notification for the updates right after I got the first notifications for it, but I have been checking back from time to time to see that the upgrade was in fact still availible on my phone. It was maybe a week ago, but not anymore.
Does anybody know if I'm supposed to do something to be able to upgrade now, or should I just wait?
Thanks
Should just be a waiting game.
rootSU said:
Should just be a waiting game.
Click to expand...
Click to collapse
Don't know if your answer was to me. But if it was, do you know Why the update is gone now? Any reason for that?
Yeah something vent wrong
I had kitkat 4.4.4 on my neuxs 5 Rooted. so when OTA lollipop came i went back to stock rom and updated My N5 from 4.0 to all the way 5.0 Lollipop.
but i had to go back to Kitkat because no game hacking software is working with lolipop so i wen back to 4.4.4.
Now again i m trying to get OTA update for 5.0 (no root) its not not showing me in update its stuck on 4.4.4. and its says that my software is up to date.
I am from Toronto Canada. I guess OTA update is gone for CANADA.
Lets just wait.
[email protected] said:
I had kitkat 4.4.4 on my neuxs 5 Rooted. so when OTA lollipop came i went back to stock rom and updated My N5 from 4.0 to all the way 5.0 Lollipop.
but i had to go back to Kitkat because no game hacking software is working with lolipop so i wen back to 4.4.4.
Now again i m trying to get OTA update for 5.0 (no root) its not not showing me in update its stuck on 4.4.4. and its says that my software is up to date.
I am from Toronto Canada. I guess OTA update is gone for CANADA.
Lets just wait.
Click to expand...
Click to collapse
Ya, I don't know why her phone hasn't gotten it yet. I may have to unlock the bootloader and do it manually!!!!
ern88 said:
Ya, I don't know why her phone hasn't gotten it yet. I may have to unlock the bootloader and do it manually!!!!
Click to expand...
Click to collapse
Problem is that if her bootloader wasn't already unlocked, the act of unlocking prompts the phone to erase all userdata. Which is why you should always unlock the bootloader right away with a phone before doing anything.
I've read on reddit, that maybe cause it's 5.0.1 out, we have to wait in line again for it to become available on our devices, the same reason is with the guy who dismissed his notification
SYRE123 said:
Don't know if your answer was to me. But if it was, do you know Why the update is gone now? Any reason for that?
Click to expand...
Click to collapse
Sorry yes it was to you. Because the updates are delivered in batches. If you ignore the update for so long, you go to the back of the queue until it's your turn again.
OTA Update
Hey guys let us know if OTA update working again or not cos 5.0.1 is released i think it should work now...
any one?
this still doesn't explain why my wife's Nexus 5 is still on 4.4.4 and hasn't receiving the lollipop udate as of yet. It's been out for a bit now. This is screwed up beyond beleive!!!
ern88 said:
Good day,
Well, my wife has the Nexus 5 and her phone still hasn't got the 5.0 lollipop update by OTA. Which is wierd. I would do the manually image update on her phone. But she doesn't want to loose her game saves and all that crap. I am in Canada. Anyone else in Canada not get the lollipop update yet as well? And is there a work around. Probably a far shot of a question.
Thanks
Click to expand...
Click to collapse
You could always just purchase one those backup apps like Titanium that does not require root and then save everything. This way you could do a manual side load.
ern88 said:
this still doesn't explain why my wife's Nexus 5 is still on 4.4.4 and hasn't receiving the lollipop udate as of yet. It's been out for a bit now. This is screwed up beyond beleive!!!
Click to expand...
Click to collapse
It does explain it.
OTA system is kinda of a lottery - either your device is a winner, or it isn't.
Just freaking get the OTA update zip and sideload it. You won't need to unlock bootloader for that.
a maguro wrote this.
Kvidli said:
Got my nexus today, hoping for lollipop update, and it says 4.4.4 is the latest one :/
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Got mine a day later, was prompted to update to 4.4.3 followed by 4.4.4 immediately. No 5.0 or 5.0.1 updates yet but my nexus 4 is already on 5.0.1? Guess we'll have to wait.
OTA Update Working now
Hey guys OTA update is working now...
Were you previously under kitkat or did you get the OTA update from 5.0 to 5.0.1?
EDIT: Nevermind (at least for me), tired of waiting, I finally decided to manually load the OTA by following the tutorial here:
http://www.talkandroid.com/guides/b...on-your-nexus-device-download-links-included/
The funny thing is that after my phone was manually updated to 5.0, I automatically received the OTA for 5.0.1

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