Sound keeps turning off and I can't turn it back on - G Tablet General

I can't figure this out. The sound will randomly stop working on my Gtab.
No matter what I do, besides rebooting I cannot get it to come back on. When I try to go into sound options and touch the media slider or the alarm slider the activity force closes.
I have Vegan 5.1 installed with the 5.11 supplement over it.
I've tried wiping and installing fresh multiple times and it keeps happening. Only a reboot fixes it.
If someone can help me I'd really appreciate it.

It won't help you but I have the same problem
I discovered this while disconnecting BT headset and the audio was
never rerouted back to speakers.

Add me to the list, but playing with the 3 slider revived it, hapened after I pluged the earphones and removed them
Sent from my VEGAn-TAB-v1.0.0b5.1.1 using Tapatalk

Hey guys I too have this problem and cannot fix it

I've noticed the same problem. Running Vegan 5.11 also.

So is this a problem only vegan users are seeing? Anybody with TNT or any of the other ROMs seeing this at all?

ksc6000 said:
So is this a problem only vegan users are seeing? Anybody with TNT or any of the other ROMs seeing this at all?
Click to expand...
Click to collapse
Yeah, it happens with me also, the only thing that seems to work is to plug in a headset into the audio jack and remove it while the audio is playing.

I can't believe more people are not having this problem. I mean the headphones removal thing doesn't even work for me. I pretty much always have to reboot. It makes this great tablet such a pain in the butt to use.

Same for me here...
Same for me here... Using TnT Lite 4.2.0
Audio works perfectly in my bluetooth stereo headset. Turning off bluetooth, I have no audio from speakers, and only from right when using headphones via the audio jack...
Don't know what to do.
UPDATE:
In my case it appears that some headphones plug pushed the last tab too far, leaving it making contact with something that disables speakers. I tested this by playing with a plug, moving it to the sides until sound comes back for a second. I tried to pull out the tab from inside the jack but I couldn't. Any one has disassembled the GTab and checked if the tabs are accessible from outside the jack housing?
ANOTHER UPDATE:
OMG I think I made the jack become loose, maybe I pushed too hard...
Time to get it disassembled to check from inside :-S

Playing "I got a feeling" in the external speakers !
I got it fixed... I had to open it, adjust the headphones jack's tabs and resolder.
What I learned:
1. Will never plug anything in that jack ! It's too fragile. It doesn't have reinforcing tabs, only the six surface contacts soldered... I'm really disappointed about this. So, only Bluetooth headphones for me.
2. The audio jack housing is very fragile as well, I cracked mine.
3. I had to reinforce both audio and power jacks with melted glue and a plastic tab between them.
3. I will use the power jack very gentle from now on. It's the same install like the audio jack, too fragile. If the tablet falls with the power cable connected, it will broke for sure.
4. I'm going to replace this tablet for another with android but with better construction, I suppose motorola or samsung.
Well, happy anyway that the speakers are working again.

Plug in headphones, wait.... pull out headphones. Yay!!! sound again. I just started carrying a pigtail with me in my Gtab case. Just the plug from old crap headphones I cut off.

Something I've noticed that helps a lot is to not press the volume button in increments. Just hold it and not let go until you've reached the appropriate level.

Mantara said:
Plug in headphones, wait.... pull out headphones. Yay!!! sound again. I just started carrying a pigtail with me in my Gtab case. Just the plug from old crap headphones I cut off.
Click to expand...
Click to collapse
This, as I mentioned does NOT at all work for me. Ever. It's never once worked to do that.
At this point I'm really considering ponying up another 200 or so and get something that I don't have to reboot 5 times a day.

Related

3.5mm output requires reboot to work again

Sometimes I get to use my 3.5mm output either with headphones or my stereo and it works fine. Then later in the day it will not output through the jack, only the speakerphone. I have to reboot the phone (soft or hard) to get it working again. I haven't seen a pattern leading up to this.
bump, is anybody else experiencing this?
sounds like a linux bug
email google support
Plus One
I have experienceed this on two occasions as well. I hope it is something that can be easily remedied.
I told HTC about this issue while returning my Nexus One for a faulty power button. I'll report back if they leave me any information on it's return.
I am having this issue as well
i have had the issue, rebooting did not help but it started to work again after a week or 2... lol i don t remember
Update: so I had the phone warrantied for a faulty power button a couple of months ago and when I got the phone back (didn't do an exchange) I had a new IMEI number and the headphone jack worked perfectly, until last week. The headphone jack (3.5mm) stopped working. I have done hard resets and the jack still won't work so I am getting an exchange, arriving today.
New phone works good. Tried the old phone one more time after a hard reset and still nothing.
peliROJO said:
Sometimes I get to use my 3.5mm output either with headphones or my stereo and it works fine. Then later in the day it will not output through the jack, only the speakerphone. I have to reboot the phone (soft or hard) to get it working again. I haven't seen a pattern leading up to this.
Click to expand...
Click to collapse
I had this yesterday - thought I was going crzy.
Couldn't see how to fix this - so I reflashed the rom from my Nandroid backup - and its all working just fine now
Graham
My gf's N1 is doing the exact same thing. She said it started maybe two weeks ago. She has had the phone since July. Has anyone found a resolution for this? She restarts the phone but that obviously can become a nuisance after while.
Do you not read? It's a short thread. "had the phone warrantied" Your girlfriend must be impressed with your resourcefulness.
I had the same problem... except mine was in reverse. My phone thought it was always in headset mode (like a headset was plugged in).
It wouldn't output any sound unless I turned the speaker on. I could remedy the problem by playing a song and playing with the headphone jack, barely making contact with the ports internals until it played through the normal speaker.
This would work until I rebooted, which then it would think the headset is plugged in again. So basically the jack was flaky.
I had some dust under my bottom left screen too, but they did a warranty exchange and the new one is working perfectly.

Car dock audio problem with Froyo 2.2

I just recently popped my phone's cherry and unlocked the bootloader so that I could get Froyo on my AT&T Nexus One. Before the update I had setup my phone to plug into a car dock with a headphone out to auxiliary jack to my car speakers.
The volume was consistently good to my car stereo when unplugged from the dock and when plugged in before the update. Now, immediately after I plug in my phone to the dock with the headphone jack pushing media audio my volume is reduced by 10-20%. I have disabled the dock managing my media audio, put everything to max volume on phone, and it still reduces the audio as soon as I plug it into the dock.
Does anyone else have a similar setup? I realize mine may be unique and I'm on my own. Are there any deeper phone settings to check beyond the standard volume controls?
Yeah I have the same problem. And my phone doesn't pick up my voice with voice commands and auto brightness doesn't work with the phone in the dock. Makes me wanna go back to Eclair...
Still have not resolved this by any means available. Maybe the official ROM will fix this issue. Also my paid apps still have not shown up and I am noticing that when I pick up inbound calls people cannot hear me for a few seconds.
I was hoping by this point in June that the official Froyo for N1 would have been released and there would be a ROM floating around but no such luck!
I've had a similar problem when my phone is docked with the car dock. In-call volume is extremely low, but other types of media are fine (i.e. music, navi, etc). My volume settings are maxed out too. I hope the official Froyo release fixes this problem. I use my car dock on a daily basis.
Looks like frf83 did not fix it. Car dock is useless for me. Seeing comments frome google that indicate they optimized for the cheesy built in speakers and hosed using the headphone jack while docked.
Pandora during the commute keeps me sane, and this ruins it. No froyo for me until this is fixed.
What I've discovered is when I car dock the phone media volume gets set to 12 out of 15 on the headphone jack. The volume setting GUI doesn't show that the volume has changed. Changing the media volume in settings doesn't affect the volume until I undock the phone.
Unfortunately for me that's too much output for my car stereo and music gets pretty distorted.
I downgraded to OTA ERD79 and the volume would remain the same when docked. I upgraded to the latest OTA and the max volume setting returned.
Having the same problem. At least I found this problem is due to Froyo, not my car dock.
Still, wished the USB port is still open while docked so I can bypass the Car Dock's circuits and just use it as a holder only.
Haven't rooted my phone yet, but if the devs can fix the issue on a custom ROM, I will root.
i used to have this set up where my phone was hardwired to the radio and after froyo i have noticed this problem too. I have now gone back to using a bluetooth connection (kensington liquidaux) and it seems to not have the problem.
for those following the other thread regarding the degradation of quality not just the low volume (double sucky). the bluetooth connection seems to not suffer the same fate.
agentkalaw said:
i used to have this set up where my phone was hardwired to the radio and after froyo i have noticed this problem too. I have now gone back to using a bluetooth connection (kensington liquidaux) and it seems to not have the problem.
for those following the other thread regarding the degradation of quality not just the low volume (double sucky). the bluetooth connection seems to not suffer the same fate.
Click to expand...
Click to collapse
You're referring using Bluetooth vs AUX for the dock and car to communicate? I'm guessing most of us don't have that option on our cars.
Check out the Kensington Liquidaux. It is an aftermarket Bluetooth solution that lets you use any AUX connection.
Sent from my Nexus One using XDA App
seancneal said:
Check out the Kensington Liquidaux. It is an aftermarket Bluetooth solution that lets you use any AUX connection.
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
Seems like an overkill for $80, especially when I don't need any part of the mount.
cigar3tte said:
Seems like an overkill for $80, especially when I don't need any part of the mount.
Click to expand...
Click to collapse
The one I got was $29. (Edit: I looked all over and can't find it at this price anymore...shoulda bought two!) It just included the cigarette lighter part and a steering wheel remote.
Sent from my Nexus One using XDA App
I have been waiting for a solution and still have not found one. I installed the latest Cynogen V6.0.0-RC1 and when reconfiguring for my dock I got full sound! I was greatly excited! Then... it dropped back down to its normal volume.
I need to figure out a way to disable the phone recognizing the dock entirely since I only use the dock for keeping it stable on my windshield and charging. Anyone have ideas?
norok said:
I have been waiting for a solution and still have not found one. I installed the latest Cynogen V6.0.0-RC1 and when reconfiguring for my dock I got full sound! I was greatly excited! Then... it dropped back down to its normal volume.
I need to figure out a way to disable the phone recognizing the dock entirely since I only use the dock for keeping it stable on my windshield and charging. Anyone have ideas?
Click to expand...
Click to collapse
I don't think the dots would pass through the charge if the phone completely stops recognizing the dock. This problem didn't start until Froyo, I'm pretty sure there'll be a fix for it.
I have the same problem. So much time has gone by since they released the car dock, first it was fine but after froyo the audio settings could not be saves anymore and the volume got much quieter.
No word from Google... nothing, no answer, no patch.
I'm really pissed, the car dock is almost unusable, except you go to audio settings every time you dock the phone and recheck the settings... :-(
there are already some people who reported the problem on the issue tracker. If you have the same problem please star the issue, but avoid giving "me too" comments... as everyone in the thread gets an email for your +1 comment.
http://code.google.com/p/android/issues/detail?id=10466
http://code.google.com/p/android/issues/detail?id=9073
http://code.google.com/p/android/issues/detail?id=8292
http://code.google.com/p/android/issues/detail?id=9747
http://code.google.com/p/android/issues/detail?id=8634
http://code.google.com/p/android/issues/detail?id=9445
google didn't even care to merge issues with the same topic... :-(
I really hope Android 3.0 (Gingerbread) will bring up a solution. (If the N1 will receive it)
Hi guys,
There's so many add-in tools out in the market that can easily solve those volume level issue. (e.g. "Dock Volume", "Car Dock v2", and many "Locale" or "Tasker" apps) So in my personal option, this is not an issue at all.
yang901 said:
Hi guys,
There's so many add-in tools out in the market that can easily solve those volume level issue. (e.g. "Dock Volume", "Car Dock v2", and many "Locale" or "Tasker" apps) So in my personal option, this is not an issue at all.
Click to expand...
Click to collapse
You're completely clueless to the issue at hand, please stay away from this thread. Most of those apps have been around before Froyo was even released.

Right earbud not working... Again

Hi, I've had this problem with several devices, and now it's happened again. When I got my phone, I bought the Sennheiser MM 50 Nokia edition headphones, and at first they were working great. Now, after about a months use, the right earbud has stopped working. This is the first time it has happened on my Galaxy S, but I've had the same problem with several other devices (HTC Magic, iPod, etc) and LOADS of headphones. Now I'm starting to wonder if it's something I do, or if this is a general problem that's caused by normal wear and tear.
I've tested with other headphones, and that works, so it's not the phone. I also did a test where I disconnected the microphone part, to see if it was the plug that was broken, but the problem still persists. I also tried to twist the cable all the way down, but sound didn't differ at all.
Anyone with any info on this, and best of all, a fix?
EDIT: To specify: the right earbud still plays, but the volume is significantly decreased. From personal experience, it will stop completely in a matter of days.
Yep, this has happened to me a few times with my Sennheisers. The cable/wire is usually thin hence why they provide the pouch. There might be a crook in the cable. Sometimes this can be fixed by cutting that part out and soldering the wires back together. Usually not worth it if you don't have any soldering equipment.

[Q] Headphone Jack - Hiss / Static?

I hate bluetooth with a passion. I am a earbud/headset guy.
I noticed when I first got my Skyrocket that there was always a background hiss, like the sound you get out of speakers when it is not shielded good enough.
Any other owners try this? Use the stock headset or iphone earbuds then simply launch an App enough to get it to play a simple sound... do you here a slight hiss for a few seconds after the sound plays?
Also try calling someone using the headset and listen for background noise. I just got a replacement Skyrocket in and it is making the same noise. If I use the speakerphone or Bluetooth it is fine.
My last phone the I had was an Infuse. It is still in my possession and I retested. The hiss is there but it is so quiet I almost could not hear it.
Please let me know if you notice this, it is driving me crazy!
I posted about this shortly after release. Mine does it VERY noticeably, only in the car, only while charging. All 5 skyrockets have done it.
I have found No fix
Redbeard80 said:
I hate bluetooth with a passion. I am a earbud/headset guy.
I noticed when I first got my Skyrocket that there was always a background hiss, like the sound you get out of speakers when it is not shielded good enough.
Any other owners try this? Use the stock headset or iphone earbuds then simply launch an App enough to get it to play a simple sound... do you here a slight hiss for a few seconds after the sound plays?
Also try calling someone using the headset and listen for background noise. I just got a replacement Skyrocket in and it is making the same noise. If I use the speakerphone or Bluetooth it is fine.
My last phone the I had was an Infuse. It is still in my possession and I retested. The hiss is there but it is so quiet I almost could not hear it.
Please let me know if you notice this, it is driving me crazy!
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App
00mred00 said:
I posted about this shortly after release. Mine does it VERY noticeably, only in the car, only while charging. All 5 skyrockets have done it.
I have found No fix
Click to expand...
Click to collapse
I can hear it regardless of what the phone is doing. Charging doesn't seem to make a difference as far as I can tell.
Thanks for the feedback in any case. I really... really like the phone other than that.
Its much worse when charging. Search YouTube for "skyrocket feedback'
Oddly enough I can't get it to do it under other scenarios
Redbeard80 said:
I can hear it regardless of what the phone is doing. Charging doesn't seem to make a difference as far as I can tell.
Thanks for the feedback in any case. I really... really like the phone other than that.
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App
Redbeard80 said:
I hate bluetooth with a passion. I am a earbud/headset guy.
I noticed when I first got my Skyrocket that there was always a background hiss, like the sound you get out of speakers when it is not shielded good enough.
Any other owners try this? Use the stock headset or iphone earbuds then simply launch an App enough to get it to play a simple sound... do you here a slight hiss for a few seconds after the sound plays?
Also try calling someone using the headset and listen for background noise. I just got a replacement Skyrocket in and it is making the same noise. If I use the speakerphone or Bluetooth it is fine.
My last phone the I had was an Infuse. It is still in my possession and I retested. The hiss is there but it is so quiet I almost could not hear it.
Please let me know if you notice this, it is driving me crazy!
Click to expand...
Click to collapse
If you are within your 30 days buyers remorse or have insurance, get it switched out. I believe its a defective issue. I had that happen on my white SGS2SR and I returned it for a new one in box and it no longer has that issue.
s0cal said:
If you are within your 30 days buyers remorse or have insurance, get it switched out. I believe its a defective issue. I had that happen on my white SGS2SR and I returned it for a new one in box and it no longer has that issue.
Click to expand...
Click to collapse
I called ATT up and complained. They sent me another skyrocket that is brand new in the box. It also makes the same noise.
I am more curious to hear if anyone else can hear the noise as I have described it.
Skyrocket Hiss
I'm right there with you. Never noticed it until today because thinking back, I haven't used the headphones yet. I was trying to listen to Pandora and noticed a hiss and crackle. It's gotta be interference because i notice it picks up a little when the screen is on. But It happens whenever there's sound that has or is playing. I notice it during quiet parts of videos or songs and when you unlock the phone it hisses for a second (with the unlock sound) and then shuts down until you go to play anything with audio. I can't handle it. Is this on all skyrockets for certain? Software fix? I'm not paying as much as I did for this to be a problem. I know it sounds picky but it really does bother me during use.
I am not sure myself. I can tell you that I had 3 brand new skyrockets lined up and they all made the exact same noises. I ended up selling the one I did not returnes and got a open box Galaxy Nexus from Expansys. I has it's own issues (like the screen) but the audio jack has no problems.
if you have root try installing voodoo control it helps with audio playback
Redbeard80 said:
I am not sure myself. I can tell you that I had 3 brand new skyrockets lined up and they all made the exact same noises. I ended up selling the one I did not returnes and got a open box Galaxy Nexus from Expansys. I has it's own issues (like the screen) but the audio jack has no problems.
Click to expand...
Click to collapse
Man that's a bummer. I'm not sure I can give up LTE now that I've had a taste. I'm going in this weekend to the store and will test every phone they have to see if it's maybe a specific batch problem. I have a couple more weeks of my 30 day comfort zone. This phone is just perfect for me apart from that one flaw. Unfortunately I do try to use it for music so I'm having trouble getting over the fact. How do you like the nexus? I was holding out for that when my captivate fell apart.
The noise while charging is normally not a phone issue and will likely happen with a lot of devices. It's the grounding issue with the CAR chargers and the Headphone Aux in.
I been in Car audio for many many years and have competed in IASCA SQ comps. One of the biggest offenses is 'alternator whine'. Isolating any alternator whine from the sound system was always the factor of proper grounding and wiring. If you run your amp power cable, RCA signal cables and speaker cables to where they crossed the powers cable, you're bound to get the noise.
It all depends on the car, the wiring, the grounding etc etc.
My Galaxy s I has an EXCELLENT audio codec/dac and on it's own is a great player. But in my car as soon as I plug in power and use aux, it's unbearable.
Even though the Skyrocket suffers from poor audio on it's own, the whine while plugged into a car's 12v socket is not Skyrockets fault.
Pull your car into your drive way and use a 120v regular charger and then plug the aux into the car, turn on the car.... you won't hear the whine/noise.
All very good info....but out of our 6 android devices and two iPhones....the skyrockets are the only two that do it.
n19htmare said:
The noise while charging is normally not a phone issue and will likely happen with a lot of devices. It's the grounding issue with the CAR chargers and the Headphone Aux in.
I been in Car audio for many many years and have competed in IASCA SQ comps. One of the biggest offenses is 'alternator whine'. Isolating any alternator whine from the sound system was always the factor of proper grounding and wiring. If you run your amp power cable, RCA signal cables and speaker cables to where they crossed the powers cable, you're bound to get the noise.
It all depends on the car, the wiring, the grounding etc etc.
My Galaxy s I has an EXCELLENT audio codec/dac and on it's own is a great player. But in my car as soon as I plug in power and use aux, it's unbearable.
Even though the Skyrocket suffers from poor audio on it's own, the whine while plugged into a car's 12v socket is not Skyrockets fault.
Pull your car into your drive way and use a 120v regular charger and then plug the aux into the car, turn on the car.... you won't hear the whine/noise.
Click to expand...
Click to collapse
Sent from my SGH-T989 using XDA App
Wow, bad screen and bad audio...
n19htmare said:
The noise while charging is normally not a phone issue and will likely happen with a lot of devices. It's the grounding issue with the CAR chargers and the Headphone Aux in.
<snip>
Pull your car into your drive way and use a 120v regular charger and then plug the aux into the car, turn on the car.... you won't hear the whine/noise.
Click to expand...
Click to collapse
The issues I have had are not while charging, only when using headphones.
TrCeaAstTer said:
Man that's a bummer. I'm not sure I can give up LTE now that I've had a taste. I'm going in this weekend to the store and will test every phone they have to see if it's maybe a specific batch problem. I have a couple more weeks of my 30 day comfort zone. This phone is just perfect for me apart from that one flaw. Unfortunately I do try to use it for music so I'm having trouble getting over the fact. How do you like the nexus? I was holding out for that when my captivate fell apart.
Click to expand...
Click to collapse
I realllly like the Nexus. ICS is great for the most part and it is nice to be able to flash roms that are straight from google.
Also the phone feels a bit more solid and a little heavier (GSM version) than the Skyrocket in a good way. I do have the grey screen issues at low light levels that other people complain about but at >40% brightness it is pretty much a non issue.
Mine does it too, but it doesn't particularly bother me. I think it might even be a software issue, as the hiss cuts out a few seconds after a sound plays.
Frogacuda said:
Mine does it too, but it doesn't particularly bother me. I think it might even be a software issue, as the hiss cuts out a few seconds after a sound plays.
Click to expand...
Click to collapse
Isn't that the strangest part!? I think I could get over the fuzz when music is playing, just gotta turn the volume up a bit. But the killer for me was when I tried using the headset during a phone call and it was a lot more noticeable then I dunno I'm just still so in love with everything else about the phone that I've been reluctant to take it back.
I have this hope where maybe we all got the same batch and they're all a bit defective. I'm waiting until as close to my 30 day mark as possible to ask for another one and then we'll see. If it's still a problem then I think I'll just make due and hope it is a software problem.
Okay so new solution! Wait for the Samsung Galaxy S II Skyrocket HD and see if IT has an audio hiss lol. I mean seriously how many models are they gonna push out before it's over. I'd be so mad if i got the original GSII.

[Q] is my transformer speaker wire loose?

i found similar threads and posts but none with this specific problem. i have a b90 from bb, 12/11/11. yesterday out of no where, i lost sound. long story short after reboots and wipes, realized when i rotate or ecspecially shake my tf101, my speaker cut on, then off. when i press hard on the bezel in the middle, they come on briefly. sometimes they stay on.
any insight or answers to solve this so i dont have to do the rma process would be greatly appreciated. after purchase from bb for 299 ( cheaper build to reduce price maybe) i became an asus fan. now, i am really dissapointed in quality since other then this, my tablet is physically flawless and hasnt been dropped or damaged.
edit: both speakers do work when they decide to come on, and heaphones work. thnx in advance
I have cut out and removed my right speaker because it was dead, waiting on an order from asusparts.eu for a replacement speaker
It wasn't a loose wire, it was the connection to the actual cone that was bad, pressing in the middle of the speaker brought it to life for the first time since I bought it, but nothing I could do to fix it, they are more or less sealed and too tiny to fix
so you believe its the speakers? they both seem to work, they just aren't outputting sound until I shake the tablet, push, or sometimes face down they work
Why not just rma it?
dangambino said:
so you believe its the speakers? they both seem to work, they just aren't outputting sound until I shake the tablet, push, or sometimes face down they work
Click to expand...
Click to collapse
Couldn't say for sure, but it sounds like something you could fix yourself if shaking it brings it back on, if you don't mind losing warrantly opening it, but bear in mind, my speaker replacement has already taken 2 weeks and they are not expecting parts until the end of february, so RMA might be quicker, depends if you can put up being without it for a while
honestly i dont want to be without my tf. silly huh. its weird though i just discovered that like i mentioned, headphones work fine, however after i unplug the headphones the speakers immedfiately output sound and continue to do so until i change to another app. e.g.- while watching netflix, then back out and open a game with sound, it doesnt output untilni plug and unplug headphones. this seems to be the best way to get speakers to play.
they donteven seem to cut out with movement afterbthe headphones are unplugged. only when exiting out of current app, then attemptingbtonopen a new one. what is the issuer here?
im lost ast this point. rma aside, this has me curious now
id probally be willing to do it myself, if i knew exactly what i was replacing or repairing or rigging. i purchased a kit with the neccesary t5 torx, and phillips to remove bezel.
how tight should the screws be on the bottom of the tf. i dont want to overtighten. got some petty hope that tightening the screws will help. more sillyness im sure.....
this stinks though cvuz this just happened. you know? thnx in advance.
also lookimg at bluetooth speaker as an alternative
Speakers working after you remove the headphones but stopping again once you launch another app ?
You tried a factory reset in-case its a software / firmware bug ?
Screws just need nipping up, not tightened too much or you`ll either thread the holes or snap the head of the screw
Just RMA it, man.

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