kies mini will detect my captivate but when i try and upgrade software my phone screen goes to downloading mode. kies gives messagr saying take battery out and tryt again. i have done this over and over. what do i do?
Before it gives you this error are you seeing some sort of message from Windows warning you about finding a new device named Gadget Serial? That happened to me. In order to fix it, I had to download and install Samsung PC Studio and everything worked then.
Related
Hey guys
I have installed the .net 4 framework and then I installed kies. I keep getting prompted by something called "teruten.com" it keeps asking for permission. If I click yes I get a "service initialli failed right after and the blue kies box stays there and then I get prompted by teruten.com again. If i press no, it just asks me again. Then it kies finally loads and when I connect my phone, I couldn't update it because I had it in mass storage mode. So I disconnected it and put it on kies mode and it didn't recognize the phone. Not even in my computer. Its weird, now I just noticed that my computer wont even recognize the phone. Any help would be greatly appreciated.
I kept getting the exact issue when trying to use Kies and finally gave up trying to figure it out. I had all the USB drivers installed correctly and verified but it just wouldn't work. Someone had posted about using Excel to modify the hosts file (if i remember correctly) but that didn't work for me either. I think the bottom line is it's a not for US app at this time. although some have managed to get it to work, it's a crap shoot.
Also when i attempted to get it to work it embedded itself into Outlook 2007. After unistalling Kies I would get an error (can't remember error) in Outlook everytime starting up. Finally had to uninstall and reinstall Outlook to clear that up.
Flamegs23 said:
Hey guys
I have installed the .net 4 framework and then I installed kies. I keep getting prompted by something called "teruten.com" it keeps asking for permission. If I click yes I get a "service initialli failed right after and the blue kies box stays there and then I get prompted by teruten.com again. If i press no, it just asks me again. Then it kies finally loads and when I connect my phone, I couldn't update it because I had it in mass storage mode. So I disconnected it and put it on kies mode and it didn't recognize the phone. Not even in my computer. Its weird, now I just noticed that my computer wont even recognize the phone. Any help would be greatly appreciated.
Click to expand...
Click to collapse
Remove anything Samsung from your computer including drivers.
Download and install Mini Kies. It will reinstall drivers.
Connect phone and see if it's recognized.
STAY AWAY FROM KIES.
Samsung can't give us a phone that works properly and you want to use a software package that isn't designed to work with our phones. That is unless you are not in the US.
If you are trying to use kies to sync your outlook contacts and such you can use kies 1.5.310093_82. You can NOT use it for firmware updates. I used it to sync all my outlook contacts when I first got my captivate. You can find it on the forum. I had uploaded it and so did others. It will try and update to the newer version, don't let it or it will stop working for you.
Here is the download:
Kies_1.5.3.10093_82
http://www.megaupload.com/?d=JDQ5B4I4
Here is the tread:
http://forum.xda-developers.com/showthread.php?t=830194
Thanks guys.
So I had the dreaded Win 7 x64 crash. I uninstalled IE 9. No go. Used that DLL fix (which I can't remember where I found it). Still crashed. So here's how I got around the problem.
Note:
I'm just sharing what I found since none of the solutions I googled up worked for me (maybe I'm the only one). For those who wonder why anyone would bother with stock Froyo, I'm sure there are reasons. I just wanted to do some testing of the upgrade exactly as it came from Samsung. There's probably an Odin flashable package somewhere which may be bit-for-bit identical, but I didn't bother looking. I'm hoping this will work if another update comes down the pike (Ha!) and Kies is still broken.
Here's what worked for me. It may brick your phone so understand that before you start.
Step 1:
Load up Virtual PC.
In Virtual PC:
Install the Samsung drivers
Install Kies Mini
Install Samsung PC Studio (for Gadget Serial driver)
Step 2 - back to the phone:
Flash stock. I flashed one-click JF6, but use the right stock firmware for your phone (build 1010 and later phones should use something like this)
Step 3:
At this point you may want to make sure the Gadget Serial driver is loaded and working (if you one-click flashed JF6 skip to step 4), so put the phone into download mode and plug it into the PC.
In Virtual PC:
USB Menu->Gadget Serial Attach
Insure that driver is working. If it isn't then the update won't work because Kies Mini will not be able to communicate with the phone after it goes into download mode. If it works then skip to step 5. If not then do step 4.
Step 4:
Have CWM update.zip on you sdcard root directory
Reinstall packages
Reinstall packages again
Install zip from sdcard
Install sbl_CWM_update.zip (attached to this post)
Do the step 3 check. If that fails then the Gadget Serial driver isn't recognizing you phone and this isn't going to work unless you can fix it.
Step 5:
Reboot the phone, turn on USB debugging then plug it in to the PC.
In Virtual PC:
Start Kies Mini
USB->Samsung_Android Attach
Start the upgrade
Wait 12 years or so until the phone goes into download mode
USB->Gadget Serial Attach
The install should continue automatically. If it doesn't there is an upgrade button which should be enabled when driver is loaded and the phone is detected.
Wait for the install to finish, at which point to phone should boot into Froyo.
Done.
thanks
cool, i had tried all of the other ways of forcing kies to recognize my computer... but it always ended with the same crash, nice little white box where the program should be. so im trying this out but its taking forever to get xp virtual machine up and running. i will post again with my final results
ok now for my story
i have had flashed multiple versions of cognition on my phone and have become very familiar with the process. i do love cog 3.04 but the problem is that the swype that is loaded on the rom is a 60 day trial version and it ran out. so i wanted to try out the stock froyo and see what improvents i wanted so i could cook my own rom.
i went and got kies mini on the release date for froyo and it was crashing everytime i used it, giving me this lovely white box on my windows 7 x64 ultimate computer. i tried multiple work arounds and have never thought of virtual machine so thank you for that.
i want and ran my odin one click reflashed to jf6, then decided to see if kies recognized my phone. it imediately was recognized and started to update in the virtual machine.
it is currently downloading to my phone and i will repost again if my phone either becomes soft bricked or if the update goes through
Please help me find the Gadget Serial Driver for My Samsung Vibrant
I've been trying to Update my Samsung Vibrant from version KA2 to version KB5 using Samsung Kies mini to no avail. I am running Windows XP SP3.
I know, this is a developer site but I have a feeling I won't be able to develop at all because I when I try to update to (Official) Froyo (Provided through Kies mini), I get stuck in download mode with the yellow sign forever. Luckily I can restore by taking the battery out and rebooting my phone. This is problem is due to not having a Gadget Serial Driver installed. Now note, I have all the other USB drivers installed properly. They all show up in Device Manager, however the darn Gadget Serial Driver is MIA and Windows only notices that is missing the driver when the phone enters Download Mode. I have searched xda developers for this issue and I have seen a number of posts where other people have had the same issue and maybe a couple of people solved it by installing PC Studio. I have Googled up and down the internet, went to Samsung's website and even spoke to a Samsung Representative for a link to Samsung PC Studio. However all of the links I found were either dead, contained fake software or were just shady.
Samsung's site no longer contains an actual download link to PC Studio or New PC Studio (I don't know the difference). Can someone please help me get this Gadget Serial Driver or the PC Studio software which may solve this driver issue? Please don't point me to any "Samsung USB Drivers For Mobile Phones" links because I've downloaded that driver and it has solved nothing. Thanks in advance and sorry for sounding like a complete n00b.
privetKalla said:
I've been trying to Update my Samsung Vibrant from version KA2 to version KB5 using Samsung Kies mini to no avail. I am running Windows XP SP3.
I know, this is a developer site but I have a feeling I won't be able to develop at all because I when I try to update to (Official) Froyo (Provided through Kies mini), I get stuck in download mode with the yellow sign forever. Luckily I can restore by taking the battery out and rebooting my phone. This is problem is due to not having a Gadget Serial Driver installed. Now note, I have all the other USB drivers installed properly. They all show up in Device Manager, however the darn Gadget Serial Driver is MIA and Windows only notices that is missing the driver when the phone enters Download Mode. I have searched xda developers for this issue and I have seen a number of posts where other people have had the same issue and maybe a couple of people solved it by installing PC Studio. I have Googled up and down the internet, went to Samsung's website and even spoke to a Samsung Representative for a link to Samsung PC Studio. However all of the links I found were either dead, contained fake software or were just shady.
Samsung's site no longer contains an actual download link to PC Studio or New PC Studio (I don't know the difference). Can someone please help me get this Gadget Serial Driver or the PC Studio software which may solve this driver issue? Please don't point me to any "Samsung USB Drivers For Mobile Phones" links because I've downloaded that driver and it has solved nothing. Thanks in advance and sorry for sounding like a complete n00b.
Click to expand...
Click to collapse
This is for the flight II but the software has the PC Studio download. Good Luck!
http://www.samsung.com/us/support/downloads/SGH-A927ZAAATT
privetKalla said:
I've been trying to Update my Samsung Vibrant from version KA2 to version KB5 using Samsung Kies mini to no avail. I am running Windows XP SP3.
I know, this is a developer site but I have a feeling I won't be able to develop at all because I when I try to update to (Official) Froyo (Provided through Kies mini), I get stuck in download mode with the yellow sign forever.
Click to expand...
Click to collapse
Thanks man. That made my day. I needed that.
You can also get the Heimdall suite and open the drivers folder and run Zandig. Then connect your phone in download mode it should show gadget serial in the device window click install and it should complete and you're good to go, this is how I did it after 3 days trying to get my phone to stop showing the device malfunction error which is due to another problem on my main xp machine, a sony which I can't get usb 2.0 drivers for from sony or anywhere else to work correctly even though all 8 ports are 2.0 according to support, my manual, and previous xp install and that's after installing xp 4 times to get the graphics driver to install right so I could then install the right ati driver which everyone online with this model sony seems to have to do, but back on topic. I hopped on my windows server 2k3 machine which had correctly working usb 2.0 drivers ran zandig with my cappy in dl mode and BAM finally working gadget serial driver, just make sure you have zandig.exe open, and connect your phone in DL mode or you'll just install the equivalent of the standard samsung drivers which you prolly already have, I haven't been able to test this on a win7 machine but from what I've read the heimdall driver should work on them and worked great on both xp and server 2k3 on my home server machine.
Sent from my SAMSUNG-SGH-I897 using XDA App
Jsmokey said:
You can also get the Heimdall suite and open the drivers folder and run Zandig. Then connect your phone in download mode it should show gadget serial in the device window click install and it should complete and you're good to go, this is how I did it after 3 days trying to get my phone to stop showing the device malfunction error which is due to another problem on my main xp machine, a sony which I can't get usb 2.0 drivers for from sony or anywhere else to work correctly even though all 8 ports are 2.0 according to support, my manual, and previous xp install and that's after installing xp 4 times to get the graphics driver to install right so I could then install the right ati driver which everyone online with this model sony seems to have to do, but back on topic. I hopped on my windows server 2k3 machine which had correctly working usb 2.0 drivers ran zandig with my cappy in dl mode and BAM finally working gadget serial driver, just make sure you have zandig.exe open, and connect your phone in DL mode or you'll just install the equivalent of the standard samsung drivers which you prolly already have, I haven't been able to test this on a win7 machine but from what I've read the heimdall driver should work on them and worked great on both xp and server 2k3 on my home server machine.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Best first post I've seen in quite some time. Thanks for that.
boborone said:
Best first post I've seen in quite some time. Thanks for that.
Click to expand...
Click to collapse
Thanks I appreciate that I just wanna give back as much as I've received from the forums here its a great place to start. If anyone runs into any problem with this let me know and I'll see if I can reproduce and come up with something.
Sent from my SAMSUNG-SGH-I897 using XDA App
I just installed Kies 2.0 from here: http://www.samsung.com/uk/support/m...softwaremanual.do?page=MOBILE.SOFTWARE.MANUAL
And whenever I try to run it I get an error saying the files are corrupt and if it keeps happening then I should reinstall it. I've reinstalled it 3 times, restarting my computer each time and I keep getting that exact same error.
After Googling it a little, a lot of people seem to be having problems with it on Windows 7 64 bit (which is what I'm using) but at the bottom of the page I linked it says it is compatible with it...
Because Kies is not compatible with out devices ATm
Then how come in the dev section all of the odin flash to stock posts say that the easiest way to install drivers for the phone is with Kies?
Is there another way I can install the drivers for it?
it Kies installed on your computer. drivers have been installed. its another thing that kies does not work. but if kies it self installed on your computer then the drivers have been installed.
Here read this.
Samsung Infuse 4G drivers
Transformer27 said:
Here read this.
Samsung Infuse 4G drivers
Click to expand...
Click to collapse
It's still not working for me. I installed the one linked to from that topic and I get the exact same results.
However, if I go to the Devices and Printers window in Windows 7 when I have my phone in either Kies or Download mode, it shows a yellow triangle next to my phone. When I try to troubleshoot it, it says that drivers aren't installed and it can't find any.
I did that with Kies installed but it still says it can't find any drivers.
I tried using these instructions
httttp://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=368733
to update my phone.(US ATT Captivate SGH I897) I got all the way through to the main juicy bit, the phone goes into downloading mode and it starts trying to apply the new firmware Kies downloaded. After a few minutes it says it failed and I have to do "emergency recovery."
Emergency recovery also fails. Now when powered on I get the picture of a phone and computer with ! between. I can go into downloading mode. What should I do?
Use ODIN3 HERE to go back to Eclar and then re-run the update via Kies Mini provided by ATT.
Be sure to remove your SD card from the phone.
I fixed it...
Didn't even need to go back to eclair with odin. All I did was plug my phone into the first USB port on the motherboard, (I had been using one of those crappy ones on the front of a desktop) ran emergency recovery, and then my phone booted into 2.2 just like magic. Guess it actually succeeded the first time..
Anyway in the future if anyone has trouble with samsung kies mini, make sure you're on a real USB port and not one attached to a card like mine were.
Well I finally rooted my sidekick and went to backup the stock rom via rom manager and it rebooted and never got past t mobile sidekick boot screen so I downloaded odin the pit file and the tar but when I put my phone into download mode i cant get it to recognize the sidekick when I plug it in it just says unknown device and i have the driver down loaded any help please
Windows can be picky about drivers sometimes.
I recommend uninstalling the driver, opening regedit, and manually deleting any remaining registry keys associated with the Samsung drivers. (This will take you some time.)
After that, reinstall the driver and try again.
I think you may need to google some of what I said here to get it done. But, you can do it if you take some initiative.
well i tried deleting kies and reinstalling it whitch i thought it was the driver if im wrong or theres a more direct driver can someone tell me when i plug my sidekick in i get usb device not recognized message
uncapj said:
well i tried deleting kies and reinstalling it whitch i thought it was the driver if im wrong or theres a more direct driver can someone tell me when i plug my sidekick in i get usb device not recognized message
Click to expand...
Click to collapse
Ok. Give me some information.
I need to know what you installed as a driver. I need to know what Odin you are using. I also need to know where you got your information; what threads did you search for and read?
Is Windows complaining when you plug the device in or is the Odin program just not seeing your device?
When we do get your device back, also consider the risk/reward here. These customs aren't really offering the earth shattering things you might be hoping for. We're geeks and we are splitting hairs when we talk about improvements. The truth is, the final official KJ2 is a reliable and stable OS on its own. (If it wasn't, developers would be basing their work on older versions.) It's just something to think about...
Anyhow, get some more info out here and we'll help you Odin back to stock. After that, it's up to you.
well i got a drive from softpedia as well as kies and i searched various forums and topics im using windows xp sp3 and odin 3 as well as got the pit and tar files from lins on this site i
windows is the one that wines when i plug the phone in it says unknown device and no drivers for device found
You should have downloaded a Samsung USB driver for Mobile Phones. At one point, we were using Vibrant drivers to access the phone. Did you get real Samsung drivers for this phone?
You do NOT want to use Vibrant drivers.
Also, let's not rule out a hardware problem.
If you are rough with your phone's USB port, you can bend/break a pin in there. You could have a bad port.
If your phone isn't working like a USB pin drive on any (and every) computer you try, you may have a problem.
You should also check your cable and the physical port on your computer.
i got the kies from the samsung web site it was under the sidekick model nuber and showed a picture of my phone also i believe the softpedia driver was probably the vibrant driver
FYI, Kies only works if can get booted. We won't be using it until we can get a proper recovery of some kind.
What is happening? Is it just sitting there and vibrating over and over? Or does it appear to be rebooting?
Does it keep showing the t-mo logo flashing on and off the screen? Or is it just sitting there vibrating?
If you seeing the logo and the device is rebooting, you must use the Odin tool. If it is just hung up in the boot process, you can use Android Commander to get into clockworkmod.
I'm going to upload you some files. I'll private message you a link to download them.
We'll close out our public discussion here.