Hello, I am opening this thread so that I may convey some info to you guys about how things work at AT&T Mobility, more importantly about the upcoming HSPA+ and data packages.
Some abbreviations:
COR = Corporate Retail Store
CARE = Customer Service
OLAM = Online Account Manager
How do I find out if I'm eligible to upgrade?
There are several ways to do this, be it going to a COR store, calling CARE, or checking OLAM. However, the easiest way is to check with the star command *NEW#, or *639#. Just call that number and you will soon receive a text message letting you know your upgrade eligibility.
Note: Will not work on some accounts (Notably business accounts) and if you have a balance on your account.
Is there any other handy star commands?
Yes:
*DATA# (Data Usage, Including Messaging Usage)
*BAL# (Account Balance Info)
*PAY# (Bill Payment)
*MIN# (Minutes Balance, Including Rollover)
I have Unlimited Data, will I get to keep it if I upgrade to an Inspire?
If you have the old MediaMax plan, no. However, you should be offered the old/new $30 Unlimited Smartphone Data Plan.
If you have the old/new $30 Unlimited Smartphone Data Plan, yes.
If you have the $10 Unlimited Quick Messaging/Basic Data Plan, then you will have to move to one of the new smartphone plans, Data Plus or Data Pro.
What if I'm not eligible to upgrade but still want the Inspire?
Well, your best bet is to buy it at full retail price. However, there is something else that is offered called an exception upgrade. ALL of these need to apply to you to be able to have an exception upgrade.
- Last upgrade date must be at least 6 months from today.
- Only one exception upgrade per contract length.
- No balance on the account.
- Can only exception upgrade at COR or CARE. (Revision Possible)
An exception upgrade will add $75 to the 2 year contract price of a Quick Messaging/Basic phone and $200 to a Smartphone.
Your other option is to add a stripped down line, suck up the $10 a month, and use that phone on your current line.
Can I use another line's upgrade for me?
Yes. As long as you are an authorized user you may.
Can I use another account's upgrade for me?
Technically, no. However, it all depends on that particular representative or manager. But, nothing is stopping you to upgrade one account, drive to another store, and activating the phones on their respective lines. Or switching SIM cards.
I'm available to upgrade but Radio Shack/Best Buy/Wirefly, etc. has it for much cheaper, will AT&T price match?
Once again it depends on representative/manager but short answer, no. AT&T will only price match on new lines/accounts, not upgrades. Why this is I have no idea and I believe it's a bad business practice but I'm not the boss.
Now, if you're adding a line or getting a new account, AT&T will price match a printed advertisement. However, you might get the manager to approve a Wirefly, Amazon, etc. price.
My phone broke by itself and it's within a year of the original purchase date, what should I do?
Depends on a lot of factors. If you purchased it somewhere other than at COR, CARE,or OLAM you need to follow that particular business' return policy.
If purchased at COR or CARE, and it's within 30 days of the original purchase date, take it back to COR (Even if purchased at CARE or OLAM) and they will do an in house warranty replacement.
If it's past the 30 day window, don't even bother going to COR or calling CARE, they will both redirect you to our Warranty Department which you can call at 1-800-801-1101.
I broke/wet/dropped my phone, what should I do?
If you have insurance on your plan, then call our Insurance Department (Asurion) at 1-888-562-8662.
Once again, do not bother going to COR or calling CARE, they will just direct you to the proper department. Also, don't try to play us as fools, you know what you did, and we will figure it out too.
If you don't have insurance, well....
Feel free to ask me any questions and I will add them accordingly.
Reserved for OP.
Also reserved for OP.
Question; Am I right to understand that I can get the old $30 unlimited plan back? The one that includes all data and messaging? I used to have this but then AT&T switched me to the $25/mo plan with no warning a while back, after having had it for almost a year.
wraithevolution said:
Question; Am I right to understand that I can get the old $30 unlimited plan back? The one that includes all data and messaging? I used to have this but then AT&T switched me to the $25/mo plan with no warning a while back, after having had it for almost a year.
Click to expand...
Click to collapse
Yes and no. There are some ways for you to get this back, but I beleive only Tier II CARE can do this. It also depends on a lot of factors, like how long ago you "lost" it, what CARE rep you speak with, how long you've been a customer, how you treat the CARE rep, if your account is in good standing with us, etc.
Don't bother going into COR, it's my understanding that the ability to "recover" the unlimited data has been removed from all COR employees, including managers.
danielsaenz said:
Yes and no. There are some ways for you to get this back, but I beleive only Tier II CARE can do this. It also depends on a lot of factors, like how long ago you "lost" it, what CARE rep you speak with, how long you've been a customer, how you treat the CARE rep, if your account is in good standing with us, etc.
Don't bother going into COR, it's my understanding that the ability to "recover" the unlimited data has been removed from all COR employees, including managers.
Click to expand...
Click to collapse
Well what is the easiest way to get to a Tier II rep.
I called today inquiring about the Inspire and an unlimited data plan and had no luck. I even went as far as asking how much early termination fee was as unlimited data was a must for me to buy the Inspire.
I am starting to think the best option will be to buy an unlocked Telus DHD and just continue to use my $10 Family unlimited plan as I do with my Hero.
You mentioned upgrading from a MediaMax plan.
I'm not sure if mine qualifies or not. I currently own a Samsung Eternity that I got on contract two years ago, and I opted for unlimited data. My AT&T account is calling it "Data Unlimited for non-smartphones." Because this was from two years ago, I think it's a mediamax plan, but the account online doesn't have that in the name. Does that count?
I would be really disappointed both paying more for internet and being capped.
danielsaenz said:
What if I'm not eligible to upgrade but still want the Inspire?[/B]
Well, your best bet is to buy it at full retail price. However, there is something else that is offered called an exception upgrade. ALL of these need to apply to you to be able to have an exception upgrade.
- Last upgrade date must be at least 6 months from today.
- Only one exception upgrade per contract length.
- No balance on the account.
- Can only exception upgrade at COR or CARE.
Thats not true. Just to clear things up, you can exception upgrade at an authorized dealer and kiosk
Click to expand...
Click to collapse
dsmkrt said:
You mentioned upgrading from a MediaMax plan.
I'm not sure if mine qualifies or not. I currently own a Samsung Eternity that I got on contract two years ago, and I opted for unlimited data. My AT&T account is calling it "Data Unlimited for non-smartphones." Because this was from two years ago, I think it's a mediamax plan, but the account online doesn't have that in the name. Does that count?
I would be really disappointed both paying more for internet and being capped.
Click to expand...
Click to collapse
MediaMax is the old iPhone plans that bundled a messaging bundle with unlimited data for a lower price. What you have is the $10 unlimited data for Quick Messaging/Basic Data.
Evilspawn said:
danielsaenz said:
What if I'm not eligible to upgrade but still want the Inspire?[/B]
Well, your best bet is to buy it at full retail price. However, there is something else that is offered called an exception upgrade. ALL of these need to apply to you to be able to have an exception upgrade.
- Last upgrade date must be at least 6 months from today.
- Only one exception upgrade per contract length.
- No balance on the account.
- Can only exception upgrade at COR or CARE.
Thats not true. Just to clear things up, you can exception upgrade at an authorized dealer and kiosk
Click to expand...
Click to collapse
As far as I know, you can't. Either that or they would have to call CARE, which means CARE is handling it not the retailer. At the store I work at we always receive people from Best Buy, Radio Shack, Walmart, Sam's, etc. that were referred by them to us for an exception upgrade.
If you show me proof from an AT&T source, then I will change it. I want this to be the most accurate info as possible, and thank you for your contribution.
Click to expand...
Click to collapse
While I am sure that this wont be definitive enough proof for you, I am the manager of an authorized retailer (Agent) store, and we do exception upgrades all the time. It might be dependant on the market in question, and I know for a fact that National Retailers (Big Box Stores) cannot do exception upgrades. We also do not have to go through CARE to process it, we process it directly through POSII
Chris
that $5 a month insurance
how exactly does this work? i upgraded an Inspire. she ended up bulldozin me on $25 a month for 2gb data, that is going to run out before a month does it seems.. will need some behavior modification i see.
she asked me do i want insurance for $5 a month.. i said yes. seems like i've been payin insurance since the cingular 8125, thru the ATT Fuze, and into the Inspire 4g and never brought it in for claim.
now i've got this phone, and its very difficult to hold, has some kinda glass screen that was not present on the last two windows phones.. i can forsee this one takin a smash (and i've been a phone enabled pool jumper before and summer's comin)
so how does it work?
no-questions-asked-i-hit-it-with-a-hammer-on-purpose insurance?
or more like
you-dropped-it-and-it's-in-a-million-pieces-but-we-glued-it-back-together-and-found-out-you-rooted-it-so-yer-SOL?
more specifically:
i am rooted. will this ever affect insurance claim? i mean i'm not going to bring it in claiming software issues obviously.. but what if i pool jump? do i need to rice-and-hairdry just to unroot just to get insurance claim approved?
If you ever need to do a claim and it's a total loss, not a warranty claim (so you're actually paying the deductible), just say the phone was lost. There, problem solved. You dont have to return anything and they send you a new refurb device for what, $150?
wdkingery said:
how exactly does this work? i upgraded an Inspire. she ended up bulldozin me on $25 a month for 2gb data, that is going to run out before a month does it seems.. will need some behavior modification i see.
she asked me do i want insurance for $5 a month.. i said yes. seems like i've been payin insurance since the cingular 8125, thru the ATT Fuze, and into the Inspire 4g and never brought it in for claim.
now i've got this phone, and its very difficult to hold, has some kinda glass screen that was not present on the last two windows phones.. i can forsee this one takin a smash (and i've been a phone enabled pool jumper before and summer's comin)
so how does it work?
no-questions-asked-i-hit-it-with-a-hammer-on-purpose insurance?
or more like
you-dropped-it-and-it's-in-a-million-pieces-but-we-glued-it-back-together-and-found-out-you-rooted-it-so-yer-SOL?
more specifically:
i am rooted. will this ever affect insurance claim? i mean i'm not going to bring it in claiming software issues obviously.. but what if i pool jump? do i need to rice-and-hairdry just to unroot just to get insurance claim approved?
Click to expand...
Click to collapse
For starters, you can take your phone out of your pocket before you jump into a pool.
If that doesn't work, you can unroot the phone. It isn't any tougher than rooting, in fact, it's probably easier.
If the phone is in a condition to where they would be able to check for root, then yes, you need to make the effort to get it back in a returnable state, which is totally possible and feasible, if you want a replacement phone.
It's pretty common knowledge that rooting a phone voids your warranty, but only if you present it to them in that state can they know its been rooted.
If the phone explodes into pieces, how are they going to get it back to a state where they'd be able to discover you rooted? It would cost them more money and trouble to go through that bull**** than it would to give you a new damn phone, ya know?
Inspire 4G ¦ XDA Premium
wdkingery said:
how exactly does this work? i upgraded an Inspire. she ended up bulldozin me on $25 a month for 2gb data, that is going to run out before a month does it seems.. will need some behavior modification i see.
she asked me do i want insurance for $5 a month.. i said yes. seems like i've been payin insurance since the cingular 8125, thru the ATT Fuze, and into the Inspire 4g and never brought it in for claim.
now i've got this phone, and its very difficult to hold, has some kinda glass screen that was not present on the last two windows phones.. i can forsee this one takin a smash (and i've been a phone enabled pool jumper before and summer's comin)
so how does it work?
no-questions-asked-i-hit-it-with-a-hammer-on-purpose insurance?
or more like
you-dropped-it-and-it's-in-a-million-pieces-but-we-glued-it-back-together-and-found-out-you-rooted-it-so-yer-SOL?
more specifically:
i am rooted. will this ever affect insurance claim? i mean i'm not going to bring it in claiming software issues obviously.. but what if i pool jump? do i need to rice-and-hairdry just to unroot just to get insurance claim approved?
Click to expand...
Click to collapse
Honestly i wouldn't get the ATT insurance at all its overpriced and the deduct. is over priced... www.squaretrade.com FTW no questions asked including water damage. oh ATT will not fix a Watered phone. so you will be SOL on that. Oh.. in all honestly they legally can't deny your claim if you have a rooted phone.. case in point Jehot vs apple = fcc saying rooting/jailbreaking is legal and services can not be terminated for that
Hi, I'm having issues with my HTC Aria. I believe it to be an issue with the microphone, since whenever I make or receive calls, I'm able to hear the person on the other line but they are unable to hear me. The phone is still within the 1-year warranty period. After contacting the AT&T Warranty Department, they told me that they'd send me a replacement phone and to send my defective phone back. Do I need to worry about unrooting my phone first? I have read conflicting information on different forums. Thanks very much for the clarification.
moka4219 said:
Hi, I'm having issues with my HTC Aria. I believe it to be an issue with the microphone, since whenever I make or receive calls, I'm able to hear the person on the other line but they are unable to hear me. The phone is still within the 1-year warranty period. After contacting the AT&T Warranty Department, they told me that they'd send me a replacement phone and to send my defective phone back. Do I need to worry about unrooting my phone first? I have read conflicting information on different forums. Thanks very much for the clarification.
Click to expand...
Click to collapse
Just an fyi this is the inspire 4g section. But anyways. I say its better to be safe then sorry and return your phone back stock. So I would say unroot
moka4219 said:
Hi, I'm having issues with my HTC Aria. I believe it to be an issue with the microphone, since whenever I make or receive calls, I'm able to hear the person on the other line but they are unable to hear me. The phone is still within the 1-year warranty period. After contacting the AT&T Warranty Department, they told me that they'd send me a replacement phone and to send my defective phone back. Do I need to worry about unrooting my phone first? I have read conflicting information on different forums. Thanks very much for the clarification.
Click to expand...
Click to collapse
Try the speaker phone. Can people on the other end hear you then?
OK guys this is not an ATT support forum. They have their own site.
Thread closed
Related
Sorry to start another thread, but I just wanted to give everyone a heads up that Let's Talk now has The Fuze. I have been waiting to see if it would pop up there or on Amazon first. I bought it through the Walmart website. You can get the phone for either $99 or free. The free option requires you to start out with a voice plan of at least $59.99. The $99 option let's you choose a voice plan of $39.99. Although, both options make you get a data plan, but I was going to get one anyway. My total price (tax and all) was 195.53 before the $50 mail-in rebate. I'm very happy, and can finally stop wasting time at work.
I was going to upgrade through them, but they told me something completely laughable. You can upgrade a family plan, but EVERY LINE ON YOUR PLAN BEGINS A NEW 2 YEAR CONTRACT!!!
I was like, what're you ****ing kidding me? That'd be five 2 year contracts to get a cheaper upgrade, thanks but no thanks.
I tried this with my 4-line family plan. The configurator allowed me to get two of them free and two lesser phones free of charge. None of my lines are currently under contract... I am finding it hard to see the drawbacks to this.
Black93300ZX said:
I was going to upgrade through them, but they told me something completely laughable. You can upgrade a family plan, but EVERY LINE ON YOUR PLAN BEGINS A NEW 2 YEAR CONTRACT!!!
I was like, what're you ****ing kidding me? That'd be five 2 year contracts to get a cheaper upgrade, thanks but no thanks.
Click to expand...
Click to collapse
Was this a representative that told you that or on the internet because it sounds completely inane :O?
If you talked with somebody, i'd try to give it another go.
Interesting, if there is a way to do this without extending all the contracts on the line I'll take mine back to the AT&T store. You can do this in store right?
The website states that whether you upgrade one line or all lines there will be a new 2yr contract for all lines in a family plan.
blkjack74 said:
Sorry to start another thread, but I just wanted to give everyone a heads up that Let's Talk now has The Fuze. I have been waiting to see if it would pop up there or on Amazon first. I bought it through the Walmart website. You can get the phone for either $99 or free. The free option requires you to start out with a voice plan of at least $59.99. The $99 option let's you choose a voice plan of $39.99. Although, both options make you get a data plan, but I was going to get one anyway. My total price (tax and all) was 195.53 before the $50 mail-in rebate. I'm very happy, and can finally stop wasting time at work.
Click to expand...
Click to collapse
The upgrade price is $249.99. Be careful when dealing with LetsTalk. They have different terms and conditions in addition to AT&T's that are more strict. You MUST have a data plan to get this deal, and MUST have the data plan active for at least 6 months, or they will charge your credit/debit card at least $250.00.
I maybe retarded but I can't find how to upgrade 1 line on a family plan. It never gives me the option of choosing one line, just selecting a plan. If I select the family plan that I have it asks me to add at least 2 phones to complete the order.
Any ideas on upgrading just one line on an existing plan? Thanks.
Hmm...I just went through the LetsTalk procedure and it's telling me that, with an upgrade, you can get two Fuzes completely free? If this is true, I'm running immediately back to the store and returning this $350 dollar one.
htcfan78 said:
The upgrade price is $249.99. Be careful when dealing with LetsTalk. They have different terms and conditions in addition to AT&T's that are more strict. You MUST have a data plan to get this deal, and MUST have the data plan active for at least 6 months, or they will charge your credit/debit card at least $250.00.
Click to expand...
Click to collapse
Thanks for the heads up. Hopefully I won't have any issues, as I was already planning on getting a data plan. If anything "weird" happens, I'll be sure to let everyone know.
Just a head's up. I have been with AT&T for years. Simply put, purchasing ANYTHING from letstalk.com is like walking into a mexican brothel without a condom. I have read many situation regarding these people, they are 100% sales driven. For those not wanting to believe me, PLEASE, PLEASE, PLEASE read ALL the fine print. You might save a little now but 80% of the time you will spend much more later.
This has been a public service announcement from KD8DNS
I too have been with ATT for many years, and read of many angry stories related to orders from them. I have ordered from them twice in the past and have not had any trouble either time, BUT... I agree with KD8DNS, there is an expansive amount of fine print with many rules that govern the purchase. Read this twice even three times, so that you won't be one of the many complaining in 6 months that Letstalk charged you $250 per line because you violated terms.
yea...
This looks too good to be true...
I am moving from T-Mobile and need my number ported...
I am planning on getting a hefty voice and data plan anyway, so that shouldn't be any issue...I need the data plan for work and I pay a arm and leg to T-Mobile now so over $100 is par for the course.
I think I am going to wait to see if this comes through for someone else...signing up for new service on ATT, they say that I am only going to have to pay $99, and get a $99 rebate after 6 mos of service...that is not a big deal, but getting the phone for free really seems too good to be true!
BTW, I have been looking to jump from T-Mobile for quite some time now as I need a WM phone on a 3G network and Sprint/Verizon service leaves something to be desired in my area...
I mean, come on...$99 out of my pocket for this phone???? And I get that back with a rebate after having service for 6 mos????
That is just crazy...seems way too good to be true.
I don't get it how people have problems with Letstalk. I have ordered twice from them and had a great experience. The rule is
You can NOT downgrade your plan and you can not be late on your bill. If you do that for 6 months, it is a great deal.
Simply put: If you take the LetsTalk deal, you cannot alter your account in any way for 6 mos. If you move and have to change your number that may cause your rebate to be rejected even worse they may charge you the $250 I mentioned earlier. If you are stable and the features you select are fine for 6 mo. it may be worth it. It is not really to good to be true. They make the bulk of their money in commissions paid by AT&T. However, the commissions are tied to you living up to your commitment to them/AT&T. I have ordered from them before without issue, but I admit that i am a rare breed. If you decide to take the plunge, just know what you are getting into.
aadadams said:
Simply put: If you take the LetsTalk deal, you cannot alter your account in any way for 6 mos. If you move and have to change your number that may cause your rebate to be rejected even worse they may charge you the $250 I mentioned earlier. If you are stable and the features you select are fine for 6 mo. it may be worth it. It is not really to good to be true. They make the bulk of their money in commissions paid by AT&T. However, the commissions are tied to you living up to your commitment to them/AT&T. I have ordered from them before without issue, but I admit that i am a rare breed. If you decide to take the plunge, just know what you are getting into.
Click to expand...
Click to collapse
Yea, that fits me to a tee...
I have done the research and know what I want...I am not going to alter my account at all. I am not going to move at all.
They don't have them in stock though...backordered...D'OH!
It's also only good for new contracts or porting from another carrier. It's $250 for existing ATT customers with a 2 year contract extension.
I already bought my fuze through the At&t store. Can I return it to take advantage of this freebie deal Let's Talk has? What it he penalty for returning it?
I was an out of contract, upgrade available customer. So I ended up getting my phone for 260.
Thresher said:
I already bought my fuze through the At&t store. Can I return it to take advantage of this freebie deal Let's Talk has? What it he penalty for returning it?
I was an out of contract, upgrade available customer. So I ended up getting my phone for 260.
Click to expand...
Click to collapse
I took mine back and all that I had to pay was $20.00 a restocking fee. The rest of the fees were all reimbursed. I was told by the 800# that it is up to each store whether they charge the $20.00 dollar restocking fee. The store I went to did.
I bought our family plan almost 2 years ago from Letstalk.com and it was a great experience. I have not changed out plan at all other than changing phones and data/text plans. But the base talk plan has stayed the same.
Jeff
I was actually considering buying from letstalk.com. I have my fuze that I bought yesterday all packed up like it's new and I'm returning it first thing. They also said that if you're returning and it has no problems, they'll take $20. If it has a problem, they'll waive that fee for you. But what's up with this part in LetsTalk's Terms and Conditions? :S
If you extend your contract length on a family plan, all lines will be extended.
Click to expand...
Click to collapse
I have been searching all of the forums for the last two weeks regarding the TP2 and Sprint service, which on the surface sounded good. I purchased a brand new (in the box advertised as not requiring a contract) TP2 and called Sprint to port my number and was informed that even providing my own (paid for) hardware, they will not activate service without a 2 year contract. I'm stunned! Even Verizon will allow activation of your own handset without a contract. I called the CS line and was told that they will not activate without a contract. I guess I will sell this one and go with Verizon. No wonder Sprint has been loosing customers!
IIRC its actually illegal to do that, there was a big class action suit several years ago that forced all cellular providers to allow users to buy the phones and activate without contract
FWIW i activated my TP2 without a contract, i already had sprint (my previous 2 year contract was up and i have the 30 dollar SERO plan so i didnt want to change)
bs. all of my phones have been activated without 2 year. ive been with sprint 8 years.
You can activate the phone online.
I, too, recently activated my TP2 w/Sprint after being out of contract for just over a year. You probably fell on bad luck talking to people who were out of the loop. There are some corporate Sprint stores in malls (not kiosks) that will hook you up.
I actually started with a Sprint store ( 2 hour drive) as I intended to port my number. The Sprint employee at the store is the one that first informed me of the 2 year contract requirement. I then tried CS on their toll free number. The CS person was very polite, and did put me on hold while she supposedly spoke with a supervisor, but the answer was still 'no contreact, no service'. Considering that we do not have GSM service in our area, my only option is to get rid of this phone and go with Verizon. At least I know they will activate my equipment without a contract. It will be interesting to see if the legislation currently being considered by Congress will also include regulation over some of the policies of the cell carriers...
defaultdotxbe said:
IIRC its actually illegal to do that, there was a big class action suit several years ago that forced all cellular providers to allow users to buy the phones and activate without contract
FWIW i activated my TP2 without a contract, i already had sprint (my previous 2 year contract was up and i have the 30 dollar SERO plan so i didnt want to change)
Click to expand...
Click to collapse
Do you have a link to that legal decision? I have been searching all morning looking for the case, and court ruling. Thanks!
timm9 said:
Do you have a link to that legal decision? I have been searching all morning looking for the case, and court ruling. Thanks!
Click to expand...
Click to collapse
this is interesting information, do u mind sharing the actual court ruling document?
i dont remember the details, it was between when i got my first and second cell phone, my first you couldnt just buy a phone, they would only sell you a phone if you got a contract, and when i got my second you could buy the phones (for like $200 more) and activate without a contract, and i was told it was because of a lawsuit
this all like 10 years ago though, so i dont know if that was even the case
http://forums.precentral.net/palm-p...-if-they-buy-phone-full-cost.html#post2231359
Sometimes to get a good deal or something usually requires a 2year contract. No big deal IMO since I have no interest in leaving Sprint anytime soon. Another plus was I was able to get ahold of the department that does discounts and such. (2 years ago I got called for a survey in exchange for a 10% discount). It disapeared from my bill and since I didn't know it was a 2 year only discount (thus the reason for the 2 year contract renewal when they first asked) I asked if there was any way to get another discount. The woman on the phone was really helpful and hooked me up with a $10 off discount for another 2 year contract. HELL YA! So now I have a 1250 Sero plan + $7 insurance - $10. On the bill for April my total after tax, fees, etc was exactly $50.00 on the dot. Love Sprint, Love their service, and their phones are getting better and better. (TP2 has been sweet and the EVO looks ever sweeter. As long as they hook it up with some dang good WM7 phones this summer I can see they have learned a lot about getting into the market with a damn good device to keep competitive.
you need a contract with sprint to get service. They dont do month to month plans.
THATS THE BIG PROBLEM WITH SPRINT THEY HIRE SOME OF THE DUMBEST CUSTOMER SERVICE PEOPLE,but when i have problems i go into the store BECOUSE I KNOW THE PEOPLE THERE HAVE THEIR BRAIN CELLS AND THEY TAKE GOOD CARE OF ME.Sprint has its drawbacks but what company doesnt overall im very satisfied with the company i mean verizon may have better service in my area but they cost more and i have free roaming so now i have better service and im content
At this point I have returned the TP2, and have gone with Verizon without a contract. On this site a post indicated that the 'contract required' is no longer legal based on litigation, but it's not worth my time and energy to fight over it. Like my wife said, "After all this, why would you want to do business with Sprint"?
That about sums it up...
Thank you all for the responses!
Existing Customer - New Customer
I read through some of the posts. I have activated several phones with Sprint, out of contract. I have 4 lines with Sprint, and I've not been on contract with them for maybe 3 years now. During this time I have activated maybe 6-8 different phones that I have bought on my own (usually on ebay), and never once been required to enter a contract.
The difference with me (and most other respondents) and yourself is we are existing Sprint customers; we have gone through our 1yr or 2yr contract with Sprint.
Verizon is obviously different in that, if you don't get a free or discounted phone from them, then you can obtain service without a contract.
Those of you sharing experiences of not signing a contract when swapping ESn's are off track here.
O.P is NOT an existing customer (*mentions porting his number to Sprint) and was wanting to join Sprint as a new customer but with his own Sprint handset. Sprint does not do month to month service (anymore, though they use to for an additional $10/month yrs ago).
Any current Sprint customer can change out hardware as much as they want and they're not required to modify their contracts. But a new customer joining Sprint whether he/she is bringing their handset is being required to sign a contract, it seems.
LordLugard said:
Those of you sharing experiences of not signing a contract when swapping ESn's are off track here.
O.P is NOT an existing customer (*mentions porting his number to Sprint) and was wanting to join Sprint as a new customer but with his own Sprint handset. Sprint does not do month to month service (anymore, though they use to for an additional $10/month yrs ago).
Any current Sprint customer can change out hardware as much as they want and they're not required to modify their contracts. But a new customer joining Sprint whether he/she is bringing their handset is being required to sign a contract, it seems.
Click to expand...
Click to collapse
this is true to a certain extent....if you bring a line from a shared account into a separate (new) line but have bad credit, you only have to sign a 6 month contract and go month to month from there. (trust me, i know )
timm9 said:
I guess I will sell this one and go with Verizon. No wonder Sprint has been loosing customers!
Click to expand...
Click to collapse
timm9 said:
At this point I have returned the TP2/QUOTE]
:| why didnt u just flash it to verizon..
well if u lost no money doing this then w/e.....
Click to expand...
Click to collapse
This is really on how you play it out man. You can't give up like that homie. Really someone gave you bad info in the first call. You have to be in a contract to get service. But you can get out your contract really easy down the road. If you sign up you have 30 days to kill your service no questions. So if you were going to leave them someone might fix it for you spri-nt is dumb like that. But you have to keep calling you might get someone who is like F&*k my job I'm doing what ever today I'm going to quit. Talk to a female, guys their be tryin to mr tough I know everything you know.
Just wondering and thinking out loud i guess but you could goto a sprint store or online get a crappy feature phone with the cheapest plan that meets your needs then go online and activate your TP2 or whatever smartphone you want. I mean you will be stuck with sprint for 2 years but there prices are really good and if you want to switch devices again say when WP7 comes out your going to have to buy it used or pay full price again anyway idk just my 2 cents
EDIT:
sorry to revive a dead thread
sprint fan
i am more than happy with sprint.
while sprint has always bent over backwards to help me out other providers with whom i dealt to help out friends and family seem to tun around with their heads so far up their ass they need a glass stomach to keep from running into things.
go sprint
Hi all,
If my question is not in the appropriate forum please move it. I can also see this question in the general section.
Situation & Question below:
Today AT&T just changed my unlimited media net data plan ($15) to the 2gb capped data pro2 plan ($25). When I first signed up for AT&T over a year ago I got the unlimited medianet plan with a normal 3g flip phone. I quickly took the 3g sim from the flip phone and began using my medianet dataplan with an Xperia x1 smartphone. Last March I replaced the Xperia x1 with an AT&T branded Backflip I purchased off of ebay. Since the beginning of my plan I have had no problems with using the medianet dataplan with my smartphones. Even when AT&T changed their data plans this summer I assumed I would be "grandfathered" in with my current plan.
Since AT&T changed my plan am I able to leave AT&T without suffering an ETF or is it within my contract that AT&T can make a change and not allow me to opt out if they notice a "mistake" on my account?
Also, how exactly would you suggest going about it if I can use this as an excuse to break my contract. I've read several articles online about it, but I would appreciate any extra experience.
1. I know I was kind of abusing a loop hole, so please spare me the lecture.
2. The 2gb plan won't work for me because I tether my netbook to my phone at least twice a day on a 1 hour train ride. (I usually use 1.5-3GB a month)
Thanks in advanced.
You might be able to get your unlimited plan back if you complain to an AT&T rep about the change of terms of service. But I suspect they finally caught on to your tethering
Dropped from my smoking fast Captivate (Darky's Raw Steel v3.0)
I got that text msg also on the 21st. It looks like tethering has nothing to do with it since I didn't even bother to tether. I see some folks are able to get their grandfathered plans back and some can't. It is up to the service rep. As soon as I find a couple of hours to call ATT service, I will be trying to get my grandfathered data plan back.
Good luck on your try.
I was a QA Supervisor in a call center with Cingular and then AT&T for years.
First thing, anytime you change phones you need to call AT&T and change the IMEI number on that line number. If you do not do this, you can have problems with your service and it CAN cause problems with billing some of the time. Not saying that has ANYTHING to do with your current issue, I'm just sharing that information with you. People think they can just jump the SIM card from one phone to the next without an issue but it CAN cause a problem. AGAIN, not saying that has ANYTHING to do with your problem and this is just a SIDE NOTE.
As far as you trying to get out of your contract without an ETF, it is not going to happen. AT&T reserves the right to change your service at anytime. This is the policy with 98% of companies these days. NOW, depending on where you are in your contract, you could be subject to a lower ETF here. I know that AT&T raised the ETF a few months ago but as it has always been, the farther along you are in your contract, the lower the fee will be. I would call them and ask how much the ETF would be right now. Also get the ETF for each month for the next say, 6 months. (just looked back at your post again and noticed that you have had service for over a year now). Since you are over one year into your contract, you MIGHT be able to get something out of this if you do not want to cancel and just pay the lower fee. Get a supervisor on the phone and BE NICE. Do NOT try to quote any laws, policies or TOS to the person you speak to. You do not work for AT&T, THEY DO. Just let them know that you are not happy with the new data plan and have been looking into changing to a different company so that you can use the unlimited data. I myself have the unlimited data plan and it is still on $15 a month. I've had it for over 3 years and have upgraded within that time. All of the phones on my account have the unlimited data @ $15 a month and all have been upgraded while using the plan. I have a feeling that they got you because of the tethering OR you have somehow allowed this change to happen while on the phone with one of the CSRs. I've seen where plans have been changed on accounts and the customer was on the phone when it happened and agreed to it. I've also seen these same customers call back later and claim they never agreed to anything. It is VERY easy to get lost in the conversation with some of these CSRs and have things changed on your account, not saying it is right for them to do , just saying it happens.
Talk to a supervisor and go from there with it. Make sure you let him know you have had the UDP for the life of the account and without it, you will be looking at a different company. He will check your account and see when, why and how the plan was changed and he MIGHT allow you to have it back. AT&T is not in the business of losing customers, use that to get what you want. Just remember, BE NICE and do not try to act like you know more than the person you are talking to (i don't care if you're talking to one of the idiots on the call floor)
You cancel your service, you are going to pay an ETF. There is no way around that. Like I said, you are far along in your contract so it will not cost you as much. I believe there is at least one company out there right now that will pay your ETF with AT&T if you switch service and use them. I can't remember which company it is but you can google search or call the different companies and ask just ask well as I can.
thanks for the great reply. I myself don't want to leave, I am going to call them to get my grandfathered data plan back if I can. I usually do call them to change the IMEI but just plum forgot to with this phone.
Thanks again
jumpdawg said:
thanks for the great reply. I myself don't want to leave, I am going to call them to get my grandfathered data plan back if I can. I usually do call them to change the IMEI but just plum forgot to with this phone.
Thanks again
Click to expand...
Click to collapse
You could have told me you also worked for them before I typed all of that to you as if I was talking to a rookie..lmfaooooooo I got your PM
Hope you get everything worked up man...but again..lmfaooooooo. You got me good on that one
jagpoag
Your info is on the spot for anyone reading this. I followed it to a tee and I now have my old dataplan back. So your post was not wasted on me. It had all the info I needed to get my plan back. It took no where near two hours (actually only about 20 minutes). CSR was pleasent and knew exactly what to do.
Thanks again
I have recovered the phone that was stolen from my daughter. It is with out it's SIM card. I was instructed to contact the insurance company. They offered up the option to return the new phone and pay a restocking fee of $20.00 for a refund of the remainder of my copay. When I reminded them that the older phone had no SIM they took back their offer and wanted me to return that phone and eat the $169.00 copay. I was not about to to just loose the money over some thief. I would have been will to work with them because we are dealing with two used phones now but to eat the whole amount is unacceptable. Then we discussed getting a new SIM and my keeping the phone as I pointed out until I recovered it and when we made our claim which was satisfied they had no reason to believe they would ever see it again. That I felt like I had fulfilled my obligations and that I had in fact payed for the phones. They did not seem to care one way or the other. So, Here are my Questions. Can a new SIM be used in the old SGS3? IF so and it is made activatable by the insurance company. How much is it worth? Or should I just keep it for a back up. Has anyone had experience with anything like this. I realize it is unusual to recover a stolen phone but this was a young teenager. I don't think her family can afford to make restitution but I can' afford to loose $169.00 and have nothing to show for it. Oh did I mention that this all happened in the span of twenty five days. I signed contract on the first. the phone was stolen on the fifth and returned to me on the twenty fifth. Help? Thoughts? eSecuritel Customer Care Group Is the insurance provider I am dealing with. I hope this explains the difference In what some are telling me. Asurion Is not known to me. I have not heard of them or it outside this forum.
They will blacklist the phone and it will not work on Verizon. You could probably flash it to prepaid and get it to work. It is bad that you are trying to be honest and getting the shaft. I would raise immortal hell until someone gave me a credit, they will eventually get tired of hearing it or you may get lucky and talk to a rep willing to do the right thing and help you. Good luck.
Sent from my SCH-I535 using xda premium
shayboe said:
I have recovered the phone that was stolen from my daughter. It is with out it's SIM card. I was instructed to contact the insurance company. They offered up the option to return the new phone and pay a restocking fee of $20.00 for a refund of the remainder of my copay. When I reminded them that the older phone had no SIM they took back their offer and wanted me to return that phone and eat the $169.00 copay. I was not about to to just loose the money over some thief. I would have been will to work with them because we are dealing with two used phones now but to eat the whole amount is unacceptable. Then we discussed getting a new SIM and my keeping the phone as I pointed out until I recovered it and when we made our claim which was satisfied they had no reason to believe they would ever see it again. That I felt like I had fulfilled my obligations and that I had in fact payed for the phones. They did not seem to care one way or the other. So, Here are my Questions. Can a new SIM be used in the old SGS3? IF so and it is made activatable by the insurance company. How much is it worth? Or should I just keep it for a back up. Has anyone had experience with anything like this. I realize it is unusual to recover a stolen phone but this was a young teenager. I don't think her family can afford to make restitution but I can' afford to loose $169.00 and have nothing to show for it. Oh did I mention that this all happened in the span of twenty five days. I signed contract on the first. the phone was stolen on the fifth and returned to me on the twenty fifth. Help? Thoughts?
Click to expand...
Click to collapse
I would keep both phones, your old phone is practical brand new. Reaction usually cost around $30, if you sign up as a second line with Verizon, they will give you a new SIM for the old phone. Or you could try to reactivate the old phone and sell the new one or vice versa. Keeping as a backup is kind of a big waist. Unless you lose it again, because the S3 going to last a long time.
shayboe said:
I have recovered the phone that was stolen from my daughter. It is with out it's SIM card. I was instructed to contact the insurance company. They offered up the option to return the new phone and pay a restocking fee of $20.00 for a refund of the remainder of my copay. When I reminded them that the older phone had no SIM they took back their offer and wanted me to return that phone and eat the $169.00 copay. I was not about to to just loose the money over some thief. I would have been will to work with them because we are dealing with two used phones now but to eat the whole amount is unacceptable. Then we discussed getting a new SIM and my keeping the phone as I pointed out until I recovered it and when we made our claim which was satisfied they had no reason to believe they would ever see it again. That I felt like I had fulfilled my obligations and that I had in fact payed for the phones. They did not seem to care one way or the other. So, Here are my Questions. Can a new SIM be used in the old SGS3? IF so and it is made activatable by the insurance company. How much is it worth? Or should I just keep it for a back up. Has anyone had experience with anything like this. I realize it is unusual to recover a stolen phone but this was a young teenager. I don't think her family can afford to make restitution but I can' afford to loose $169.00 and have nothing to show for it. Oh did I mention that this all happened in the span of twenty five days. I signed contract on the first. the phone was stolen on the fifth and returned to me on the twenty fifth. Help? Thoughts?
Click to expand...
Click to collapse
Keep your old phone and sell the "new" one. You can put an activated SIM card in your old phone even if it is blacklisted. You just can't activate a new SIM card with blacklisted phones. You should also tell asurion to go f themselves. Can't believe they're trying to screw honest people.
Sent from my Galaxy Nexus using xda premium
the esn is bad on the old phone...so its black listed from verizons network. sell it to a dev for 200 bucks or something and recoop your monies.
$169?
I have TEC with Verizon, paying $6.99/mo, which includes Asurion.
The listed deductible is $99 for a lost or stolen "Advanced Device," which includes the S3.
Confirmed by Verizon.
$169 deductible is for an iphone.
See Advanced Devices:
http://m-support.verizonwireless.com/clc/features/calling_features/equipment_protection.html
As far as the bad ESN because it was initially reported as stolen... call Verizon and they can remove it from the list. This happened with an old phone of mine. I thought that my brother in law had stolen it when we kicked him out. I called to report it stolen and about a week later I found it. So I called Verizon again and they removed it from the list.
Sent from my SCH-I535 using xda app-developers app
Even if it is on the blacklist you can use it with a working SIM card. You just can't activate a new SIM card
Sent from my Galaxy Nexus using xda premium
Confusded
Biker1 said:
$169?
I have TEC with Verizon, paying $6.99/mo, which includes Asurion.
The listed deductible is $99 for a lost or stolen "Advanced Device," which includes the S3.
Confirmed by Verizon.
$169 deductible is for an iphone.
See Advanced Devices:
I assure you that what I have services the SGS3. eSecuritel Customer Care Group Is who I am dealing with and they are charging me $10.99 per phone per month. I was told the difference would be that if there was a claim I would be able to take care of it in house instead of having to deal with mailing the phones back and forth. I was offered insurance that would have been billed through Verizon at time of signing but took this as it sounded as though it cut out some red tape.
Click to expand...
Click to collapse
shayboe said:
Biker1 said:
$169?
I have TEC with Verizon, paying $6.99/mo, which includes Asurion.
The listed deductible is $99 for a lost or stolen "Advanced Device," which includes the S3.
Confirmed by Verizon.
$169 deductible is for an iphone.
See Advanced Devices:
I assure you that what I have services the SGS3. eSecuritel Customer Care Group Is who I am dealing with and they are charging me $10.99 per phone per month. I was told the difference would be that if there was a claim I would be able to take care of it in house instead of having to deal with mailing the phones back and forth. I was offered insurance that would have been billed through Verizon at time of signing but took this as it sounded as though it cut out some red tape.
Click to expand...
Click to collapse
Never heard of eSecuritel, but doesn't sound like such a great deal, as compared to TEC with Asurion offered by Verizon.
Sounds like eSecuritel gave you a 'line'.
I've dealt with Asurion before when I was with Sprint, and received a replacement a couple of times over the years, within a day, or was it 2.
Anyway, hardly any red tape, if any at all
Click to expand...
Click to collapse
Call verizon to get the stolen phone off the bad esn list. Tell them it has been recovered. It can then be reactivated either with a new sim (on a new line) or with the old one (on the old number).
Next time buy asurion insurance from a Verizon corporate store and pay 6.99/Mo and pay a $95 deductible.
Moral: Never buy your daughter an expensive phone.
Broke my S3, and would like to upgrade to the Moto X. Unfortunately, I have the unlimited data upgrade. Our family plan has 5 lines. 1 unlimited smart, 1 tiered smart, and 3 dumb phones. I've searched and heard NUMEROUS stories on how to keep unlimited data, and read comments from people about how none of those work. I figured the XDA folks may be a bit more knowledgeable than some other forums, so I'm trying my hand here. I've heard a few different ways to do it:
1. Transfer my upgrade through myverizon to a dumb line and then upgrade. (Verizon alone has given me about 4 different answers on if this would void my UDP)
2. Find a retailer that would work things around and keep my UDP. (Found a guy, verizonchris, on a different site that said he could do this for me most likely, but he needs my billing password. Naturally, Im reluctant to give it out)
3. Transfer upgrade on myverizon, go to a store and get a upgrade voucher for motomaker, then upgrade through motomaker and it will keep my UDP.
I've heard of some others, as I'm sure you guys have, and am really just looking for some sort of verification for this from some smart peeps!
(Sidenote, I'm also going to claim the S3 on Asurion. Does anyone know what Asurion is giving people for broken vzw S3's? Heard a few different things, maybe an upgrade through that would be possible?)
Thanks!
blueice5249 said:
Broke my S3, and would like to upgrade to the Moto X. Unfortunately, I have the unlimited data upgrade. Our family plan has 5 lines. 1 unlimited smart, 1 tiered smart, and 3 dumb phones. I've searched and heard NUMEROUS stories on how to keep unlimited data, and read comments from people about how none of those work. I figured the XDA folks may be a bit more knowledgeable than some other forums, so I'm trying my hand here. I've heard a few different ways to do it:
1. Transfer my upgrade through myverizon to a dumb line and then upgrade. (Verizon alone has given me about 4 different answers on if this would void my UDP)
2. Find a retailer that would work things around and keep my UDP. (Found a guy, verizonchris, on a different site that said he could do this for me most likely, but he needs my billing password. Naturally, Im reluctant to give it out)
3. Transfer upgrade on myverizon, go to a store and get a upgrade voucher for motomaker, then upgrade through motomaker and it will keep my UDP.
Thanks!
Click to expand...
Click to collapse
4. Buy the Moto X outright and pop your SIM in.
Jacquestrapp said:
4. Buy the Moto X outright and pop your SIM in.
Click to expand...
Click to collapse
Thanks, trying to avoid that.
Sounds like you may be overthinking this, or something has changed that I'm not aware of.
You can't do anything with the upgrade available on your unlimited line. If you do, this will most likely reset your line to tiered data.
The upgrade would need to be on the dumb phone line.
You would upgrade that dumb phone's line to the phone you want.
When the phone comes, call up Verizon and activate the new phone on your line.
Double check with Verizon that the data plan will not activate on the dumb phone's line.
Enjoy your new phone with unlimited data! Too bad the person who uses that dumb phone won't have an upgrade for another couple years.
If other lines on the account have upgrades available all you will need to do is update using one of the other updates. The line yoy used for the upgrade will now have a 2gb plan but you don't activate with that line. Just put your SIM in and you will still have your UNLIMITED DATA. Hope this helped.
Sent from my SCH-I535 using xda app-developers app
MetalMan2 said:
You can't do anything with the upgrade available on your unlimited line. If you do, this will most likely reset your line to tiered data.
Click to expand...
Click to collapse
The 'new every two' was discontinued 2 years ago. The reason you get a new subsidized phone price is because you're re-entering into a contract with verizon... so it's like it's a new contract/line. You don't have credits and there's nothing to transfer, but if your contract is up, you can get the 'new' price. Unless you have unlimited data... you do that and they'll move you to a 'share everything' plan.
I've been told Costco will generally eat the cost of the phone, just to sell you one at the 'new' price and get the credit for your business. You keep the unlimited data and Verizon thinks you paid full retail. I can't confirm that plan will work for you, but many here have said that's worked for them.
Personally, I'm in the EDGE program. Pay $16-30/month more for a new device, keep my unlimited data and every 12 months, get to pick a new device. Yes, you're paying $200-360 for the phone, but A- that's not much more than the 'new' price', B- you get to keep unlimited data, C- you get a new phone every 1 year, rather than 2 years with re-entering a contract and D- you were probably going to pay that much for a phone off eBay anyway if you have unlimited data. Dunno if that makes sense for someone with so many lines, but if you keep it to 1-2 lines and really need that data (like I do), then it makes perfect fiscal sense.
beepea206 said:
The 'new every two' was discontinued 2 years ago. The reason you get a new subsidized phone price is because you're re-entering into a contract with verizon... so it's like it's a new contract/line. You don't have credits and there's nothing to transfer, but if your contract is up, you can get the 'new' price. Unless you have unlimited data... you do that and they'll move you to a 'share everything' plan.
I've been told Costco will generally eat the cost of the phone, just to sell you one at the 'new' price and get the credit for your business. You keep the unlimited data and Verizon thinks you paid full retail. I can't confirm that plan will work for you, but many here have said that's worked for them.
Personally, I'm in the EDGE program. Pay $16-30/month more for a new device, keep my unlimited data and every 12 months, get to pick a new device. Yes, you're paying $200-360 for the phone, but A- that's not much more than the 'new' price', B- you get to keep unlimited data, C- you get a new phone every 1 year, rather than 2 years with re-entering a contract and D- you were probably going to pay that much for a phone off eBay anyway if you have unlimited data. Dunno if that makes sense for someone with so many lines, but if you keep it to 1-2 lines and really need that data (like I do), then it makes perfect fiscal sense.
Click to expand...
Click to collapse
Thanks, I may look into that if I run out of options.
Has anyone ever heard of this working? Seems like a HUGE loophole if it really works.
http://forums.androidcentral.com/ve...nlimited-data-get-phone-subsidized-price.html
blueice5249 said:
Has anyone ever heard of this working? Seems like a HUGE loophole if it really works.
http://forums.androidcentral.com/ve...nlimited-data-get-phone-subsidized-price.html
Click to expand...
Click to collapse
That's a huge flaw in Best Buy's system if it works. Because the purchase of the new phone requires a re-entry into contract and VZ specifically has blocks on subsidized phone prices on grandfathered data plans. Not even GMs in Verizon stores can override it... I've tried.
So basically, you're placing a 3rd party order and because Best Buy can't send you a live sim card (only VZ can), you swap it for your current one and VZ is never the wiser. Clever, but tread lightly and quickly.. I can't imagine this flaw will remain open for long.
blueice5249 said:
Broke my S3, and would like to upgrade to the Moto X. Unfortunately, I have the unlimited data upgrade. Our family plan has 5 lines. 1 unlimited smart, 1 tiered smart, and 3 dumb phones. I've searched and heard NUMEROUS stories on how to keep unlimited data, and read comments from people about how none of those work. I figured the XDA folks may be a bit more knowledgeable than some other forums, so I'm trying my hand here. I've heard a few different ways to do it:
1. Transfer my upgrade through myverizon to a dumb line and then upgrade. (Verizon alone has given me about 4 different answers on if this would void my UDP)
Thanks!
Click to expand...
Click to collapse
I have done this many times. If the upgrade is on your unlimited data plane line, log into VZ website and transfer it to the tiered smart line. When you phone arrived, call VZ and activate on your unlimited data line.
buhohitr said:
I have done this many times. If the upgrade is on your unlimited data plane line, log into VZ website and transfer it to the tiered smart line. When you phone arrived, call VZ and activate on your unlimited data line.
Click to expand...
Click to collapse
Ive done this twice as well. I went to the store and did this. They understood what I was doing too. They didn't care. They thought it was smart. Just transfer the upgrade to a dumbline and then upgrade. Then have them activate it under ur unlimited line.
Sent from my SCH-I535 using Tapatalk 2
buhohitr said:
I have done this many times. If the upgrade is on your unlimited data plane line, log into VZ website and transfer it to the tiered smart line. When you phone arrived, call VZ and activate on your unlimited data line.
Click to expand...
Click to collapse
Just a quick update for everyone:
I couldn't update because of my talk plan. Since I claimed my broken screen through Asurion, I talked them into making a "one-time" exception and sending me a brand new S4 instead of another S3.
I'm selling the S4 and buying a Moto X. They told me they're in and out of them. I convinced them to send me a new S4 (as a "one time" exception because of my great history).
Im going to sell the S4 and buy a Moto X.
I already convinced Motorola to send me a free case and $50 off coupon. Awesome deal! :victory::victory:
Suck it Verizon!
UNLIMITED FOREVER!! :laugh::highfive:
blueice5249 said:
Just a quick update for everyone:
I couldn't update because of my talk plan. Since I claimed my broken screen through Asurion, I talked them into making a "one-time" exception and sending me a brand new S4 instead of another S3.
I'm selling the S4 and buying a Moto X. They told me they're in and out of them. I convinced them to send me a new S4 (as a "one time" exception because of my great history).
Im going to sell the S4 and buy a Moto X.
I already convinced Motorola to send me a free case and $50 off coupon. Awesome deal! :victory::victory:
Suck it Verizon!
UNLIMITED FOREVER!! :laugh::highfive:
Click to expand...
Click to collapse
Nice move! I'm jealous!
:good:
buhohitr said:
Nice move! I'm jealous!
:good:
Click to expand...
Click to collapse
Now you'll be really jealous. Since they have that $100 off sale Monday, I conned free Royal Blue earbuds and the anti-glare film out of them! I'm still gonna call back Monday to see what they're doing for the people who just ordered them too lol