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Hello,
I bought a Captivate in USA, the cell works fine in my country (Chile). I want to install a customrom, but I don't know if it's possible considerating the problem of the Sim.
I appreciated if you help me
Thanks
Sent from my SAMSUNG-SGH-I897 using XDA App
Hi, i bought a factory unlocked captivate from USA and never had a problem with custom roms. The sim never got relocked and i had flash over 20 roms on my phone. And i live in Argentina, without any access to an AT&T sim.
Though i would suggest, that you try to get your unlock code written down somewhere before you do custom roms, specially if you did not buy it factory unlocked. There is an app that gets the unlock code for you, I can't recall its name. Some of the phones get relocked after going back to stock; though I'm not sure if it is because they where manually unlocked instead of factory unlocked. What I do know is that when i tried to get my unlock code it wasn't anywhere, so I started flashing the phone hoping it didn't get sim locked.
If you don't get the code, flash and get sim locked there are several posts that explain how to unlock your phone. Those and the "universal sim unlock" gave me some peace of mind at the time.
Thanks!
Sent from my SAMSUNG-SGH-I897 using XDA App
Back up your efs directory. It is possible to relock and be stuck if you don't. There is no factory unlock captivate. All are att and have to be unlocked via code.
Sent from my MB520 using XDA App
Hi,
First of all I hope this has not been covered, I searched but found nothing.
I recently bought an unlocked Captivate from the US, I am in Australia. I put my sim in and all was good. Used it for about 4 weeks and then one day turned it on and said on the screen 'you have entered an incorrect unlock code, please contact service provider.'
Now I never entered a code or even had a chance to enter a code. Now it will not let me use any sim at all or even give me a chance to enter and unlock code, which I have obtained using the one click unlock found in this forum.
The phone is rooted but was working fine when rooted originally.
Can someone help? I can still use phone with wifi just not sim. I have tried a hard reset and that still has the same problem. I have tried flashing it back to an older rom, same deal.
What can I do? I can't even enter an unlock code to get it unlocked.
All sim based devices have a PUK code...contact your provider, ask for it and then try to unlock your phone till it ask for it...then you can reset it...that'd what I would do.
Sent from my SAMSUNG-SGH-I897 using XDA App
Hello all. I found a thread on how to pull the unlock code off my tmobile galaxy s 4g using the embedded information on the phone. I tried this code with no success so I decided to give tmobile a call to get the code. So today I get an email with the code and it is the same exact one that I pulled off the phone and it still doesnt work. It this point I do not know what else to do. I tried both the apps from the andriod store with no success(helroz/ SGS Unlock) one says null and the other is blank where the code supposed to be. Does anyone have any ideas? My phone is the samsung sgh-t959v tmobile galaxy s which has been ungraded to 2.3.6 via klies mini and is rooted via superoneclick 2.3.3-shortfuse. Any help is appreciated.
Flash back to stock and walk into a T-Mobile store with your phone and the email.
Posted from my SGS4G, thanks to Team Acid development
You need to have a different carriers SIM card to use the code. Find a buddy who has ATT and put that SIM in the phone. Reboot and enter the code. Presto you're now unlocked.
jeffsf said:
Flash back to stock and walk into a T-Mobile store with your phone and the email.
Posted from my SGS4G, thanks to Team Acid development
Click to expand...
Click to collapse
So I decided to call the store before wasting gas and I am glad I did. The agent said there is nothing that they can do and I must call customer case to resolve this. Let the drama begin...
hechoen said:
You need to have a different carriers SIM card to use the code. Find a buddy who has ATT and put that SIM in the phone. Reboot and enter the code. Presto you're now unlocked.
Click to expand...
Click to collapse
I used a digicel sim card that I have still active in another country (Jamaica) with the sim unlock attemps. The only other sim that I have laying around is an old metro pcs sim thats deactivated. I doubt it is the sim the phone is just not taking the code.
eh3forlife said:
I used a digicel sim card that I have still active in another country (Jamaica) with the sim unlock attemps. The only other sim that I have laying around is an old metro pcs sim thats deactivated. I doubt it is the sim the phone is just not taking the code.
Click to expand...
Click to collapse
So your running stock/rooted and you've tried another carriers card. OK. I'm not sure whether that SIM has to be able to get connection or not. Next step would be to borrow someones card. I know when I unlocked mine I just popped in an ATT sim. Entered the code and that was it.
So I just got off the phone with customer care. They are saying that the imei on my account dosent match the phone I am requesting the sim unlock for so they have to correct that first before resending the code again. But what I dont get is why when i pull the hex code off of the phone the code matches the first unlock code they gave me. Both these things seem to tell me that the code is correct but why isnt the phone accepting it? I have 5 attempts remaining left and I have tried to reset it from some threads that I see but with no luck. Hope I dont end up with a useless phone. If I run a custom rom on my phone will it unlock it that way?
You need to be on stock to get the phone to accept the unlock code so don't flash anything else.
not to hijack, I'm on remics rom. If i were to put in a sprint sim and enter the unlock code that would not work?
mikhail777 said:
not to hijack, I'm on remics rom. If i were to put in a sprint sim and enter the unlock code that would not work?
Click to expand...
Click to collapse
Nope because Sprint doesnt use sim cards.
eollie said:
Nope because Sprint doesnt use sim cards.
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Click to collapse
LOL.
owneddd lol. good to know
hechoen said:
You need to be on stock to get the phone to accept the unlock code so don't flash anything else.
Click to expand...
Click to collapse
not saying you're wrong, but it worked for me running a custom rom.
sent from within pure darkness
GFX.myst. said:
not saying you're wrong, but it worked for me running a custom rom.
Click to expand...
Click to collapse
I've seen people running into issues with it on customs. Which one where you on?
hechoen said:
I've seen people running into issues with it on customs. Which one where you on?
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Click to collapse
not sure, but i do know it was one of raver's roms. either the last audiophile rom or un-named rom. i've been a raver rom fan since the beginning until aokp came to our device.
sent from within the beast
Those are still stock based. That is why it worked.
eh3forlife said:
Hello all. I found a thread on how to pull the unlock code off my tmobile galaxy s 4g using the embedded information on the phone. I tried this code with no success so I decided to give tmobile a call to get the code. So today I get an email with the code and it is the same exact one that I pulled off the phone and it still doesnt work. It this point I do not know what else to do. I tried both the apps from the andriod store with no success(helroz/ SGS Unlock) one says null and the other is blank where the code supposed to be. Does anyone have any ideas? My phone is the samsung sgh-t959v tmobile galaxy s which has been ungraded to 2.3.6 via klies mini and is rooted via superoneclick 2.3.3-shortfuse. Any help is appreciated.
Click to expand...
Click to collapse
Happen to have the link to that thread you mentioned about pulling the unlock code off the SGS? Thanks! :fingers-crossed:
Never mind as I found the thread here: http://forum.xda-developers.com/showthread.php?t=980157
Purchased a used D850 that was supposedly unlocked. Is there any way to verify other than trying other SIMS (which I don't have)? Picked up a code from an eBay seller and when I enter 2945#*850# each of the 5 menu items returns "Your phone is not yet personalized" with "Dismiss" as the only option.
joarce said:
Purchased a used D850 that was supposedly unlocked. Is there any way to verify other than trying other SIMS (which I don't have)? Picked up a code from an eBay seller and when I enter 2945#*850# each of the 5 menu items returns "Your phone is not yet personalized" with "Dismiss" as the only option.
Click to expand...
Click to collapse
You need to put a non AT&T sim in it to find out.
hyelton said:
You need to put a non AT&T sim in it to find out.
Click to expand...
Click to collapse
I put in a PagePlus (Verizon) SIM and phone booted normally (AICP Lollipop) and there is no service; there wasn't any message about SIM.
joarce said:
I put in a PagePlus (Verizon) SIM and phone booted normally (AICP Lollipop) and there is no service; there wasn't any message about SIM.
Click to expand...
Click to collapse
Well there is your problem, You can't use the D850 on PagePlus/Verizon... Verizon is CDMA carrier not GSM. The only reason why Verizon uses sim cards is for LTE.
You'd only be able to use a VS985 or a LS985 on page plus.
hyelton said:
Well there is your problem, You can't use the D850 on PagePlus/Verizon... Verizon is CDMA carrier not GSM. The only reason why Verizon uses sim cards is for LTE.
You'd only be able to use a VS985 or a LS985 on page plus.
Click to expand...
Click to collapse
I am aware of that.
I switched from PagePlus (Verizon) using the VS985 to Cricket (AT&T) using the D850 with the Cricket SIM. The person I bought the D850 from said it was SIM unlocked and I'm trying to verify that; I've purchased an unlock code for the D850, but when I dial the code I mentioned above each of the five options returns the "Your phone is not yet personalized" message with the only option being "Dismiss."
You then told me to insert a non-accepted SIM so I inserted the PagePlus (Verizon) SIM.
joarce said:
I am aware of that.
I switched from PagePlus (Verizon) using the VS985 to Cricket (AT&T) using the D850 with the Cricket SIM. The person I bought the D850 from said it was SIM unlocked and I'm trying to verify that; I've purchased an unlock code for the D850, but when I dial the code I mentioned above each of the five options returns the "Your phone is not yet personalized" message with the only option being "Dismiss."
You then told me to insert a non-accepted SIM so I inserted the PagePlus (Verizon) SIM.
Click to expand...
Click to collapse
Ahh so you where just testing? Well using a Verizon system to test is not a good test. But wait your trying using a Cricket sim? A D850 does not have to he unlocked to work on Cricket, AT&T Go Phone, H20 and other AT&T mvnos. It just works.
If your trying to use a non AT&T/mvno sim then it would need to be unlocked like if you wanted to use T-Mobile.
Also if the phone is locked you CANT unlock it using a custom ROM, you have to flash it back to stock. But if your using it on Cricket the phone doesn't have to be unlocked.
hyelton said:
Ahh so you where just testing? Well using a Verizon system to test is not a good test. But wait your trying using a Cricket sim? A D850 does not have to he unlocked to work on Cricket, AT&T Go Phone, H20 and other AT&T mvnos. It just works.
If your trying to use a non AT&T/mvno sim then it would need to be unlocked like if you wanted to use T-Mobile.
Also if the phone is locked you CANT unlock it using a custom ROM, you have to flash it back to stock. But if your using it on Cricket the phone doesn't have to be unlocked.
Click to expand...
Click to collapse
I want to unlock the D850 for international use, specifically using LTE Band 1. The "Your phone is not yet personalized" message only appears when I boot the stock ROM; I can't access the menu in any custom ROM.
joarce said:
I want to unlock the D850 for international use, specifically using LTE Band 1. The "Your phone is not yet personalized" message only appears when I boot the stock ROM; I can't access the menu in any custom ROM.
Click to expand...
Click to collapse
So your using the back to stock guide and going 100% completely back to stock before trying by using the tot method right?
So are you trying to use the Verizon sim to unlock it? If so that might be a problem and you'd need something like a T-Mobile sim
hyelton said:
So your using the back to stock guide and going 100% completely back to stock before trying by using the tot method right?
So are you trying to use the Verizon sim to unlock it? If so that might be a problem and you'd need something like a T-Mobile sim
Click to expand...
Click to collapse
Yep, it had Lollipop when I got it, so I tot'ed back to KK.
The seller of the unlock code's instructions indicate their code will work with the Cricket SIM or an "unapproved" SIM, so I restored stock KK and entered the 2945etc code and received the message that is the title of this thread.
Perhaps the phone is already unlocked, as the person from whom I bought it said it was. I don't know this to be true, so I'm trying to verify before travel.
joarce said:
Yep, it had Lollipop when I got it, so I tot'ed back to KK.
The seller of the unlock code's instructions indicate their code will work with the Cricket SIM or an "unapproved" SIM, so I restored stock KK and entered the 2945etc code and received the message that is the title of this thread.
Perhaps the phone is already unlocked, as the person from whom I bought it said it was. I don't know this to be true, so I'm trying to verify before travel.
Click to expand...
Click to collapse
The only way to verify is use a T-Mobile sim or non USA sim.
hyelton said:
The only way to verify is use a T-Mobile sim or non USA sim.
Click to expand...
Click to collapse
Ya I figured, it's just interesting that the seller of the SIM unlock said it would work with the Cricket SIM.
joarce said:
Ya I figured, it's just interesting that the seller of the SIM unlock said it would work with the Cricket SIM.
Click to expand...
Click to collapse
You can get a T-Mo sim for free. Either go into a T-Mo store, or get one on their site.
I inserted a T-Mobile SIM and dialed 2945#*850# and after selecting each of the five options I recieved the "Your phone is not personalized" message.
Perhaps the phone is already unlocked? The carrier logo at the top left of the screen said T-Mobile, and when I went into Settings/About Phone it said T-Mobile LTE.
joarce said:
I inserted a T-Mobile SIM and dialed 2945#*850# and after selecting each of the five options I recieved the "Your phone is not personalized" message.
Perhaps the phone is already unlocked? The carrier logo at the top left of the screen said T-Mobile, and when I went into Settings/About Phone it said T-Mobile LTE.
Click to expand...
Click to collapse
Your phone is unlocked. If your phone was locked when you turn it on it will tell you. I'm not sure but that code I don't think has anything to do with unlocking lol. You never enter a code in the dailer. You always just enter your unlock code when you boot your phone.
Your phone is unlocked or you wouldn't be seeing the T-Mobile network.
I'm having a similar situation. I have the 851, and I'm receiving this same message. The phone was locked to T-Mobile, but I want to use it for Metro. Please help.
joarce said:
Purchased a used D850 that was supposedly unlocked. Is there any way to verify other than trying other SIMS (which I don't have)? Picked up a code from an eBay seller and when I enter 2945#*850# each of the 5 menu items returns "Your phone is not yet personalized" with "Dismiss" as the only option.
Click to expand...
Click to collapse
Call the original carrier of the phone, they should be able to get the unlock code. If not them, call ur carrier.
shortay85 said:
I'm having a similar situation. I have the 851, and I'm receiving this same message. The phone was locked to T-Mobile, but I want to use it for Metro. Please help.
Click to expand...
Click to collapse
You would have to contact T-Mobile
Sent from my iPhone using Tapatalk
hyelton said:
Also if the phone is locked you CANT unlock it using a custom ROM, you have to flash it back to stock. But if your using it on Cricket the phone doesn't have to be unlocked.
Click to expand...
Click to collapse
I got unlocked code from AT&T but did not get the unlock screen when I boot the phone with other sim card. The unlock did not work when I get to the unlock screen by dialing a special code. After reverting the phone to a stock ROM, the unlock works as the instruction that come with the unlocked described. Thanks
Hello everyone
Here's my problem and my idea:
I bought T-Mobile Galaxy S7 on ebay about a week ago (Stock QC1 firmware) and now I'm in need of sim unlock, which I can't, my device's unlock fails every time through Device Unlock app
I've searched through the web past two days and found no solution whatsoever. Every service is down for now and I cannot find any ways to unlock my phone.
So, here's what I thought: Maybe here's someone who can actually develop or figure out a solution for this since many solutions are available for S6/S6e and many other t mobile phones, but not for S7.
I can be tester and provide any files/dumps if needed or anything you guys ask.
I believe I'm not the only one with this problem and if we try hard enough, we can do this. Many people can benefit from this also, so let's be useful.
To mods, if you believe this is a wrong place to post this thread, please move it where it belongs.
Thanks to you all.
So your idea is just to look at other device solutions? [emoji1]
Sent from my iPhone using Tapatalk
I guess that's the part of it
Cheers
We probably wont see a direct unlock solution on these T-Mobile/MetroPCS QUALCOMM based Galaxys for some time. The older models you mentioned are Exynos based CPUs, they are being unlocked all the time. Unlock app or trusted server for imei unlock is our only solutions for now.
Sent from my SM-N920P using Tapatalk
installerrev said:
Hello everyone
Here's my problem and my idea:
I bought T-Mobile Galaxy S7 on ebay about a week ago (Stock QC1 firmware) and now I'm in need of sim unlock, which I can't, my device's unlock fails every time through Device Unlock app
I've searched through the web past two days and found no solution whatsoever. Every service is down for now and I cannot find any ways to unlock my phone.
So, here's what I thought: Maybe here's someone who can actually develop or figure out a solution for this since many solutions are available for S6/S6e and many other t mobile phones, but not for S7.
I can be tester and provide any files/dumps if needed or anything you guys ask.
I believe I'm not the only one with this problem and if we try hard enough, we can do this. Many people can benefit from this also, so let's be useful.
To mods, if you believe this is a wrong place to post this thread, please move where it belongs.
Thanks to you all.
Click to expand...
Click to collapse
I stand with you. I think a bounty would be appropriate. I go loads of s7 and s7 edge to unlock. I may be at a huge loss if no unlock comes
---------- Post added at 10:13 PM ---------- Previous post was at 10:12 PM ----------
stuntman112 said:
We probably wont see a direct unlock solution on these T-Mobile/MetroPCS QUALCOMM based Galaxys for some time. The older models you mentioned are Exynos based CPUs, they are being unlocked all the time. Unlock app or trusted server for imei unlock is our only solutions for now.
Sent from my SM-N920P using Tapatalk
Click to expand...
Click to collapse
I believe of we have alot of people working toward it something interesting would come out if it. Considering s8 is also there, more people Wil be requiring unlock. It's only a matter of time
Factory reset your phone, then try to use the device unlock. You can select temporary unlock or permanent unlock. Once you are done you will have a sim unlocked device.
stuntman112 said:
We probably wont see a direct unlock solution on these T-Mobile/MetroPCS QUALCOMM based Galaxys for some time. The older models you mentioned are Exynos based CPUs, they are being unlocked all the time. Unlock app or trusted server for imei unlock is our only solutions for now.
Sent from my SM-N920P using Tapatalk
Click to expand...
Click to collapse
Actually, MetroPCS s7 & s7e device unlock is available for $20 and Qualcomm S6 and below is also unlockable, there are many remote unlock services on ebay/various websites for those devices.
I've been* trying to unlock my S7 since April but no luck.
I know this issues with t-mobile Quallcomm Galaxys are about locked bootloader but that's the only thing I found out.
If someone can make bounty pool or something similar, I would gladly participate.
*edit
KillerClaw321 said:
Factory reset your phone, then try to use the device unlock. You can select temporary unlock or permanent unlock. Once you are done you will have a sim unlocked device.
Click to expand...
Click to collapse
Lol. How many factory resets required? I still haven't gotten unlocked.
jazzdglass said:
Lol. How many factory resets required? I still haven't gotten unlocked.
Click to expand...
Click to collapse
You using the latest version not rooted?
KillerClaw321 said:
You using the latest version not rooted?
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Click to collapse
Yup. I'm on android 7.0. I could go back to 6.0.1 too. Why do you think this is a method to unlock? You need to connect to Tmobile database to unlock. Merely factory reset won't do anything. It's all in the cloud
jazzdglass said:
Yup. I'm on android 7.0. I could go back to 6.0.1 too. Why do you think this is a method to unlock? You need to connect to Tmobile database to unlock. Merely factory reset won't do anything. It's all in the cloud
Click to expand...
Click to collapse
I know, however when I had issues with the device unlock app a fresh install of the latest version worked and I was able to temporarily unlock for a month.
I did it just now after a factory reset, rooted and running no BS Rom...
T-mobile
I went through the same ordeal. I had to actually call t-mobile and get a representative to unlock it using the phone's IMEI number so it could be used on all carriers. Call them, I'm sure they will unlock it for you. That t-mobile unlock app doesn't do anything. Also under developer options, you need to check OEM unlock before you call t-mobile.
-Just my two cents, Bob
KillerClaw321 said:
I know, however when I had issues with the device unlock app a fresh install of the latest version worked and I was able to temporarily unlock for a month.
Click to expand...
Click to collapse
My device asks for active cellular connection in order to get temporary unlock, but I can't get carrier signal since phone is locked.... are you T-Mobile customer and were you using their sim card? I am not.
Boobteg4642 said:
I went through the same ordeal. I had to actually call t-mobile and get a representative to unlock it using the phone's IMEI number so it could be used on all carriers. Call them, I'm sure they will unlock it for you. That t-mobile unlock app doesn't do anything. Also under developer options, you need to check OEM unlock before you call t-mobile.
-Just my two cents, Bob
Click to expand...
Click to collapse
Called them maybe 10 times, even used their facebook page. Every single customer representative said phone is fully paid and nothing is blocking it but they can't help me because I'm not actual / original phone owner on their database, and person I purchased this phone from has no idea what unlock is, he's impossible to deal with. Maybe you have any tips for me?
Thank you everybody for taking your time and helping us.
Just a quick update, I just flashed latest G930U firmware and after SIM card insertion, phone asks for unlock code, which of course I have no idea what it is
KillerClaw321 said:
I did it just now after a factory reset, rooted and running no BS Rom...
Click to expand...
Click to collapse
I think you and @boobteg have a paid off devices eligible for unlock. What you need to know ow is that the device unlock app doesn't work on custom roms. It requires a stock rom. There are some of us who are not eligible for unlock.
Any progress?
none so far
Same Solution
Hi! im having the same problem, i cant unlock my s7 tmobile with device unlock app, every place i try say it that the service is down. II flashed with the g930U, now the smartphone ask me for an unlock code, there is anyway to find that "unlock code" to unlock the phone in this way? Or maybe installing an non stock rom is possible to unlock the phone?
Help!! i cant use it in my actually country
morpheus1978 said:
Hi! im having the same problem, i cant unlock my s7 tmobile with device unlock app, every place i try say it that the service is down. II flashed with the g930U, now the smartphone ask me for an unlock code, there is anyway to find that "unlock code" to unlock the phone in this way? Or maybe installing an non stock rom is possible to unlock the phone?
Help!! i cant use it in my actually country
Click to expand...
Click to collapse
For now, no way to unlock..