A Radio Shack manager was trying to talk me into upgrading my Motorola Q. (I have a SERO ("F&F 500") plan.)
I was asking about the Touch Pro 2, but he was trying to talk me into the HTC Hero or even the Samsung Moment. I told him about my $30/month SERO plan and he said that he'd let me keep that plan with *any* of the phones they sell.
Now, I'm a newbie at this stuff, but I don't think that Sprint will allow any phone other than Windows-Mobile based on a SERO plan.
The more I think about it, and the more I talk to people, the more skeptical I am. But I have to at least try ;-)
Thanks for reading. Now, the question:
If he *can* get me any phone that Radio Shack offers, without losing my SERO, what should I go for?
Thanks for any opinions and/or advice that you can provide.
Dougmeister said:
A Radio Shack manager was trying to talk me into upgrading my Motorola Q. (I have a SERO ("F&F 500") plan.)
I was asking about the Touch Pro 2, but he was trying to talk me into the HTC Hero or even the Samsung Moment. I told him about my $30/month SERO plan and he said that he'd let me keep that plan with *any* of the phones they sell.
Now, I'm a newbie at this stuff, but I don't think that Sprint will allow any phone other than Windows-Mobile based on a SERO plan.
The more I think about it, and the more I talk to people, the more skeptical I am. But I have to at least try ;-)
Thanks for reading. Now, the question:
If he *can* get me any phone that Radio Shack offers, without losing my SERO, what should I go for?
Thanks for any opinions and/or advice that you can provide.
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BEWARE my fellow SERO. Many companies will say anything to make a sell, especially with the economy the way it is now. I was told a year ago that sales people are sometimes unaware of the restrictions from Sprint, but some that know often lie just to meet their sales quotas. Keep in mind that only getting approval from a Sprint rep (sometimes also know to lie) is valid. Call a Sprint rep and ask point blank, am I eligible for a Hero or Moment. Because knowing is half the battle.
Also…I would go with the HERO. HTC rocks!
I would love to hear an update on this.
I have been searching all of the forums for the last two weeks regarding the TP2 and Sprint service, which on the surface sounded good. I purchased a brand new (in the box advertised as not requiring a contract) TP2 and called Sprint to port my number and was informed that even providing my own (paid for) hardware, they will not activate service without a 2 year contract. I'm stunned! Even Verizon will allow activation of your own handset without a contract. I called the CS line and was told that they will not activate without a contract. I guess I will sell this one and go with Verizon. No wonder Sprint has been loosing customers!
IIRC its actually illegal to do that, there was a big class action suit several years ago that forced all cellular providers to allow users to buy the phones and activate without contract
FWIW i activated my TP2 without a contract, i already had sprint (my previous 2 year contract was up and i have the 30 dollar SERO plan so i didnt want to change)
bs. all of my phones have been activated without 2 year. ive been with sprint 8 years.
You can activate the phone online.
I, too, recently activated my TP2 w/Sprint after being out of contract for just over a year. You probably fell on bad luck talking to people who were out of the loop. There are some corporate Sprint stores in malls (not kiosks) that will hook you up.
I actually started with a Sprint store ( 2 hour drive) as I intended to port my number. The Sprint employee at the store is the one that first informed me of the 2 year contract requirement. I then tried CS on their toll free number. The CS person was very polite, and did put me on hold while she supposedly spoke with a supervisor, but the answer was still 'no contreact, no service'. Considering that we do not have GSM service in our area, my only option is to get rid of this phone and go with Verizon. At least I know they will activate my equipment without a contract. It will be interesting to see if the legislation currently being considered by Congress will also include regulation over some of the policies of the cell carriers...
defaultdotxbe said:
IIRC its actually illegal to do that, there was a big class action suit several years ago that forced all cellular providers to allow users to buy the phones and activate without contract
FWIW i activated my TP2 without a contract, i already had sprint (my previous 2 year contract was up and i have the 30 dollar SERO plan so i didnt want to change)
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Do you have a link to that legal decision? I have been searching all morning looking for the case, and court ruling. Thanks!
timm9 said:
Do you have a link to that legal decision? I have been searching all morning looking for the case, and court ruling. Thanks!
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this is interesting information, do u mind sharing the actual court ruling document?
i dont remember the details, it was between when i got my first and second cell phone, my first you couldnt just buy a phone, they would only sell you a phone if you got a contract, and when i got my second you could buy the phones (for like $200 more) and activate without a contract, and i was told it was because of a lawsuit
this all like 10 years ago though, so i dont know if that was even the case
http://forums.precentral.net/palm-p...-if-they-buy-phone-full-cost.html#post2231359
Sometimes to get a good deal or something usually requires a 2year contract. No big deal IMO since I have no interest in leaving Sprint anytime soon. Another plus was I was able to get ahold of the department that does discounts and such. (2 years ago I got called for a survey in exchange for a 10% discount). It disapeared from my bill and since I didn't know it was a 2 year only discount (thus the reason for the 2 year contract renewal when they first asked) I asked if there was any way to get another discount. The woman on the phone was really helpful and hooked me up with a $10 off discount for another 2 year contract. HELL YA! So now I have a 1250 Sero plan + $7 insurance - $10. On the bill for April my total after tax, fees, etc was exactly $50.00 on the dot. Love Sprint, Love their service, and their phones are getting better and better. (TP2 has been sweet and the EVO looks ever sweeter. As long as they hook it up with some dang good WM7 phones this summer I can see they have learned a lot about getting into the market with a damn good device to keep competitive.
you need a contract with sprint to get service. They dont do month to month plans.
THATS THE BIG PROBLEM WITH SPRINT THEY HIRE SOME OF THE DUMBEST CUSTOMER SERVICE PEOPLE,but when i have problems i go into the store BECOUSE I KNOW THE PEOPLE THERE HAVE THEIR BRAIN CELLS AND THEY TAKE GOOD CARE OF ME.Sprint has its drawbacks but what company doesnt overall im very satisfied with the company i mean verizon may have better service in my area but they cost more and i have free roaming so now i have better service and im content
At this point I have returned the TP2, and have gone with Verizon without a contract. On this site a post indicated that the 'contract required' is no longer legal based on litigation, but it's not worth my time and energy to fight over it. Like my wife said, "After all this, why would you want to do business with Sprint"?
That about sums it up...
Thank you all for the responses!
Existing Customer - New Customer
I read through some of the posts. I have activated several phones with Sprint, out of contract. I have 4 lines with Sprint, and I've not been on contract with them for maybe 3 years now. During this time I have activated maybe 6-8 different phones that I have bought on my own (usually on ebay), and never once been required to enter a contract.
The difference with me (and most other respondents) and yourself is we are existing Sprint customers; we have gone through our 1yr or 2yr contract with Sprint.
Verizon is obviously different in that, if you don't get a free or discounted phone from them, then you can obtain service without a contract.
Those of you sharing experiences of not signing a contract when swapping ESn's are off track here.
O.P is NOT an existing customer (*mentions porting his number to Sprint) and was wanting to join Sprint as a new customer but with his own Sprint handset. Sprint does not do month to month service (anymore, though they use to for an additional $10/month yrs ago).
Any current Sprint customer can change out hardware as much as they want and they're not required to modify their contracts. But a new customer joining Sprint whether he/she is bringing their handset is being required to sign a contract, it seems.
LordLugard said:
Those of you sharing experiences of not signing a contract when swapping ESn's are off track here.
O.P is NOT an existing customer (*mentions porting his number to Sprint) and was wanting to join Sprint as a new customer but with his own Sprint handset. Sprint does not do month to month service (anymore, though they use to for an additional $10/month yrs ago).
Any current Sprint customer can change out hardware as much as they want and they're not required to modify their contracts. But a new customer joining Sprint whether he/she is bringing their handset is being required to sign a contract, it seems.
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this is true to a certain extent....if you bring a line from a shared account into a separate (new) line but have bad credit, you only have to sign a 6 month contract and go month to month from there. (trust me, i know )
timm9 said:
I guess I will sell this one and go with Verizon. No wonder Sprint has been loosing customers!
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timm9 said:
At this point I have returned the TP2/QUOTE]
:| why didnt u just flash it to verizon..
well if u lost no money doing this then w/e.....
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This is really on how you play it out man. You can't give up like that homie. Really someone gave you bad info in the first call. You have to be in a contract to get service. But you can get out your contract really easy down the road. If you sign up you have 30 days to kill your service no questions. So if you were going to leave them someone might fix it for you spri-nt is dumb like that. But you have to keep calling you might get someone who is like F&*k my job I'm doing what ever today I'm going to quit. Talk to a female, guys their be tryin to mr tough I know everything you know.
Just wondering and thinking out loud i guess but you could goto a sprint store or online get a crappy feature phone with the cheapest plan that meets your needs then go online and activate your TP2 or whatever smartphone you want. I mean you will be stuck with sprint for 2 years but there prices are really good and if you want to switch devices again say when WP7 comes out your going to have to buy it used or pay full price again anyway idk just my 2 cents
EDIT:
sorry to revive a dead thread
sprint fan
i am more than happy with sprint.
while sprint has always bent over backwards to help me out other providers with whom i dealt to help out friends and family seem to tun around with their heads so far up their ass they need a glass stomach to keep from running into things.
go sprint
Hey I am a smartphone user and going off to college next year.. Currently on AT&T and in a family plan with my mom and dad. Our contract "expires" this July as its been two years. Unfortunately I have like one more year b/c my phone got stolen and I had to upgrade. My parents didn't.
Currently our family plan is around $110. ($30 unlimited data, no texting for anyone, cheapest voice plan)
Anyway, they use "dumbphones" and I was wondering, since they can leave AT&T in July.. Is there a way for them to use like MetroPCS and me to stay on AT&T and save some money? I know they have some unlimited voice plans (which is ALL they need)
$10 is not that worth it but if I can use AT&T and my parents use voice-only on another carrier for $20 that would definitely be worth it.
All my parents need is voice unlimited and decent coverage in the North new Jersey / new york area.. A sim-card service would also be ideal (idk if metropcs is, just an example!)
(I know this is a long post, but I have honestly done the research but just cannot find the answer.. I know some of you guys can though!)
--
Alright, if you guys can allow me to get data only and both my parents with unlimited voice for around $90, AWESOME!
However, if it still rounds out to like $100 or $110 (current plan), I might as well stay with AT&T..
If this is the case, what is the "best" dumbphone for AT&T? They don't need a keyboard, no data obviously, need at least 2 days of battery life, and a screen with some decent-sized type so they can see all the letters/numbers. Also would like to pay no more than $50 on eBay or other site.. Don't wanna waste an upgrade for a free phone if I can pay $50
optional: touchscreen. also optional but kinda important is some sort of expandable memory cuz they might listen to some music.
-- Sorry for LONG post but I think the questions are fairly simple if you guys know.. So thanks a lot in advance!!
Anyone have any info? PRetty easy questions if you know
Thankss
Anyone..?
please
Wouldn't their phones be locked to AT&T or are you planning on unlocking them for them?
Hey guys I was wondering if anyone has dealt with att when canceling a contract because of relocation. I moved about 20mi away from my old house to this one, and I have absolutely no service, I am bound to a partner tower, I know this after a lengthy convo with att about my data not working.
I should be eligible for the exit clause, but I know how big companies like att can be. Do you think they will give me much trouble getting out of it? Btw I started my contract in the last six months and this is my first time doing business with att.
Any input appreciated
Sent from my ViperOne
Not sure where to post this but I thought this was the best section, please move if you have to.
So I've had the luck of never having to pay an exorbitant amount of money for my cell phone bills, thanks to my dad being a T-Mobile (previously Voicestream, previously Omnipoint/Aerial) dealer for the past 25 years. All my phones have been hand me downs from my older sister or a used phone from customers who've sold their phones to us.
I now want to take advantage of the great phone plans offered by T-Mobile. Particularly the S6 Edge/M9 for two years. I was wondering if anyone was in the same boat and could explain to me the process of doing so? (My dealer plan was recently upgraded from the MyFaves 2000 to Simply Prepaid.)
Bumping up.
Is it just the same process as a regular customer? Sorry if it's a dumb question lol.