TRUE Solution! - Random Shut-Downs - Captivate General

Hey everyone!
My problem with random shut-downs on the captivate became unbearable, and I kept searching through threads for a solution, and I finally found this:
http://uk.androlib.com/android.application.org-bluesteel-cka-qxnim.aspx
This app doesn't let your CPU completely turn off when on standby.
I used it for a whole day and no shut-downs.
Usually, I'd get at LEAST 3 shutdowns a day.
I hope this helped you all.

What have you done to be getting random shutdowns? I've flashed multiple roms and used modded framework files and still I never get a random shutdown.

NeoXerO said:
Hey everyone!
My problem with random shut-downs on the captivate became unbearable, and I kept searching through threads for a solution, and I finally found this:
http://uk.androlib.com/android.application.org-bluesteel-cka-qxnim.aspx
This app doesn't let your CPU completely turn off when on standby.
I used it for a whole day and no shut-downs.
Usually, I'd get at LEAST 3 shutdowns a day.
I hope this helped you all.
Click to expand...
Click to collapse
Not bad. Wouldn't you want to have the convenience of NOT worrying about random shut downs (with or without) the app tho? I guess its just me, but those things would really irk me. lol

cappysw10 said:
What have you done to be getting random shutdowns? I've flashed multiple roms and used modded framework files and still I never get a random shutdown.
Click to expand...
Click to collapse
It's just pure luck. Some phones will randomly shutdown regardless what ROM you use. Some don't.
The only true solution so far is get a warranty replacement, or maybe couple replacements (the refurbs you get back may still suffer the same problem). Samsung itself has no clue what's the cause of it yet last time I checked.

NeoXerO said:
Hey everyone!
My problem with random shut-downs on the captivate became unbearable, and I kept searching through threads for a solution, and I finally found this:
http://uk.androlib.com/android.application.org-bluesteel-cka-qxnim.aspx
This app doesn't let your CPU completely turn off when on standby.
I used it for a whole day and no shut-downs.
Usually, I'd get at LEAST 3 shutdowns a day.
I hope this helped you all.
Click to expand...
Click to collapse
CKA is a possible solution for one of the anomalies that causes shutdowns. For additional information, use the forum's "Search" function and look for "Captivate Keep Alive."

i just starting to get shutdown once a day started 4 days ago. i trying to uninstall 1 app at a time to see what happen. just uninstall dolphin browser v4.0.

Jack45 said:
CKA is a possible solution for one of the anomalies that causes shutdowns. For additional information, use the forum's "Search" function and look for "Captivate Keep Alive."
Click to expand...
Click to collapse
Really? Well, this worked for me, and I had it pretty bad with those random shutdowns (even happened to me on stock 2.1 before flashing).
I think some people might be getting random shutdowns due to certain apps.

I 2nd that. I installed Keep Alive because my would shut down once a day after full charge but only if GPS is on. Mine doesn't shut down if GPS is off. Now it's been 3 days without any shut down and I leave GPS on continuously.

my phone shut down (1 time) daily, and i'm unable to reproduce the shutdown. maybe it' a memory leaks, it shuts down when it runs out of ram. going to reboot my phone (1 time) daily to see what happens...

NeoXerO said:
Really? Well, this worked for me, and I had it pretty bad with those random shutdowns (even happened to me on stock 2.1 before flashing).
I think some people might be getting random shutdowns due to certain apps.
Click to expand...
Click to collapse
I concur, I never had any shutdowns until I went to cog 7... And for the first week I didn't have any shutdowns, only after installing apps did this problem start. So I think you are correct that out has something to do with certain apps. Probably an app that is not fully compatable with android 2.2... I just wish I could figure out which app is causing this issue.
Sent from my SAMSUNG-SGH-I897 using XDA App

My phone keeps shutting off also. At first thought it was software, but even with a clean install of 2.1 with Odin and nothing added to it, it still did it. Then I thought it was the SD card, but still not it. I started noticing a pattern with it doing fine for 11-16 hours with a full charge depending on how much I used it, but it eventually shuts off. Every time I turned it back on, the battery is at <65%. I completely drained the battery last night and charged it back up and now it's doing it at 70%.

Anyone in this thread that has had at least 1 random shut down, or more, should look into a warranty replacement. A perfectly good working phone shouldn't shut down for the hell of it or because it "runs out of memory"
I went through this before and messed with the phone for a few days taking off apps, re-flashing etc... ultimately the problem went away when I simply just asked for a replacement unit.

Related

Random Shut Down Issue - Theory: Let's compare apps

Some of us are having problems with our Captivate randomly shutting down. AT&T technical support thinks it could be apps that we've installed. Could they be right? My replacement device didn't start shutting down again after 3-4 days of owning it. By that time, I have already installed some favorite apps. Here's my list. Let's compare and figure this out. It's just a theory. Can't hurt.
<<<< OMG! While typing this new thread to turn on my phone so I can see the list of apps I have installed, MY PHONE TURNED OFF ON ME! WHAT THE...!!! >>> Anyway...
Apps installed:
-SMS Back Up and Restore
-Yahoo! Mail for Android
-Adobe Reader
-XDA-Developers
-Market History Manager
-Speedtest.net
-Google Maps
Mine never did it until I set advanced tag killer to harsh every half hour. I watered down the harshness a little bit and it hasn't shut off since
Sent from my SAMSUNG-SGH-I897 using XDA App
Theres a thread in the vibrant section that's about the same problem and it happens after 3 days could try there
Sent from my Nexus One using XDA App
Thanks. I just posted on an existing thread over there. I will do a hardware master reset later and observe again the next 3-4 days. Samsung gave me the directions. (Hold the volume up and down plus the power button, all 3 buttons for 15 seconds, etc.)
most are saying that its bad RAM/memory and exchanging the handset fixed all the problems
andy2na said:
most are saying that its bad RAM/memory and exchanging the handset fixed all the problems
Click to expand...
Click to collapse
Is there a memtest type application for android? Bad memory would make sense, but so would a number of other theories.
Ur welcome hope it helps and u get it figured out
Sent from my Nexus One using XDA App
RexEscape said:
Thanks. I just posted on an existing thread over there. I will do a hardware master reset later and observe again the next 3-4 days. Samsung gave me the directions. (Hold the volume up and down plus the power button, all 3 buttons for 15 seconds, etc.)
Click to expand...
Click to collapse
Yeah, that's their answer for all problems, big and small. I'm sure in some cases it's valid, but the reset is used more as a "what the hell' reply rather than a knowledge-based solution.
Jack45 said:
Yeah, that's their answer for all problems, big and small. I'm sure in some cases it's valid, but the reset is used more as a "what the hell' reply rather than a knowledge-based solution.
Click to expand...
Click to collapse
...which I agree to some point. Some users just end up loading crap on devices which screws things up (some of the apps mentioned above might be crap, or not, not sure, it's only a theory. Of course, a perfect device is a unit that can withstand ANY apps you feed to it. But we don't have THE perfect device (yet, or ever).
I will do the hardware master reset in a few minutes and not load anything for 3-4 days (but I will enter my Gmail account and let it sync with my Contacts, Calendar, and Email, but that's it...for now).
RexEscape said:
...which I agree to some point. Some users just end up loading crap on devices which screws things up (some of the apps mentioned above might be crap, or not, not sure, it's only a theory. Of course, a perfect device is a unit that can withstand ANY apps you feed to it. But we don't have THE perfect device (yet, or ever).
I will do the hardware master reset in a few minutes and not load anything for 3-4 days (but I will enter my Gmail account and let it sync with my Contacts, Calendar, and Email, but that's it...for now).
Click to expand...
Click to collapse
What steers me away from the app theory is that there have been several posts indicating that the random shutdowns have occurred with a stock device. No apps downloaded / installed.
I don't have an answer except to say that the master reset can't hurt. Realistically, though, if you go a few days without a shutdown don't sit back and smile like the Cheshire Cat. Sometimes the shutdowns occur weeks into ownership. I'm not being negative, just realistic.
I wish you well.
Jack45 said:
What steers me away from the app theory is that there have been several posts indicating that the random shutdowns have occurred with a stock device. No apps downloaded / installed.
I don't have an answer except to say that the master reset can't hurt. Realistically, though, if you go a few days without a shutdown don't sit back and smile like the Cheshire Cat. Sometimes the shutdowns occur weeks into ownership. I'm not being negative, just realistic.
I wish you well.
Click to expand...
Click to collapse
Agreed. Like I said, this is my second device and the shutdowns didn't start until 3-4 days after ownership on both devices. The reality (for me) is that the Captivate isn't so great after all after two devices already (sorry to say) but I'm not going to give up just yet. I have until the 31st to decide whether I will continue this 30-day early upgrade trial or take it back and continue to use my HTC Fuze and just let my contract expire (in October). If I take it back, come October, I will decide whether I will stay with AT&T and take on another (hopefully bug-free) Captivate, or move to Verizon and check out their Android phones -- HTC and Motorola devices!
I just did a hardware master reset. It isn't exactly a hardware master reset like the tech guy described it. He gave me the directions to "delete user data". It deleted the apps that I have downloaded from the Market, and other things. I don't know what else. However, when it booted up again, I noticed my settings and widgets are still there. My homescreen was still customized the way I had it. So, it's not a total master reset. The software Factory Reset isn't also a total (software) reset. I did that and found some folders left in my internal memory (not my external MicroSD) from the previous working session. Hmm..
my captivate started to shutdown about five days ago. it's been doing it once a day, always in the morning. i wonder if it has something to do with the power management. the phone is always charged overnight and the shutdowns always seem to happen about an hour or so after i unplug it from the charger.
the one day it didn't shut down, i noticed that the lock screen was unresponsive (ie i couldn't unlock the phone) and i ended up having to power down the phone anyway.
vksf01 said:
my captivate started to shutdown about five days ago. it's been doing it once a day, always in the morning. i wonder if it has something to do with the power management. the phone is always charged overnight and the shutdowns always seem to happen about an hour or so after i unplug it from the charger.
the one day it didn't shut down, i noticed that the lock screen was unresponsive (ie i couldn't unlock the phone) and i ended up having to power down the phone anyway.
Click to expand...
Click to collapse
exactly how it happens on mine.
i'll see what happens over the rest of the week and then try the master reset. if it still happens, i'm going to return this for another one. unfortunately, i've had it for over 30 days.
vksf01 said:
i'll see what happens over the rest of the week and then try the master reset. if it still happens, i'm going to return this for another one. unfortunately, i've had it for over 30 days.
Click to expand...
Click to collapse
Even after 30 days, you will still be able to return it (maybe to Samsung) for repair or a replacement. Good luck.
vksf01 said:
my captivate started to shutdown about five days ago. it's been doing it once a day, always in the morning. i wonder if it has something to do with the power management. the phone is always charged overnight and the shutdowns always seem to happen about an hour or so after i unplug it from the charger.
the one day it didn't shut down, i noticed that the lock screen was unresponsive (ie i couldn't unlock the phone) and i ended up having to power down the phone anyway.
Click to expand...
Click to collapse
Mine has shut down twice, and I've only had it for 12 days. As you described, it happened both times in the morning, following a recharge.
I had to remove and replace the battery to get it to turn back on, is that the same thing that happened to you? I mean to say, did you have to remove and replace the battery to get it to work again?
The two Captivates I've owned (and returned due to a combination of GPS and Random Shut Downs) have shut down on me even in the middle of the day (not only in the morning after recharging for the night). It shut down on me while getting my afternoon coffee. I was showing the phone to the Barista, set the phone down on the counter to pay, picked it up, walked back to my office and just when I'm about to wake it up, it does the bootup. It also shut down on me at night while walking in the dark. I noticed my pocket lit up. I pulled out my phone and I saw the Shut Down screen as if you had pressed and held the power button (but nothing else was in my pocket that could have pressed the button!).
Random, I tell ya. Random.
pmpntl said:
exactly how it happens on mine.
Click to expand...
Click to collapse
Larry202br said:
Mine has shut down twice, and I've only had it for 12 days. As you described, it happened both times in the morning, following a recharge.
I had to remove and replace the battery to get it to turn back on, is that the same thing that happened to you? I mean to say, did you have to remove and replace the battery to get it to work again?
Click to expand...
Click to collapse
no, i just turned it back on using the power button.
I just wanted to chime in to say that I am having the same problem. Random shutdowns, not necessarily related to charging. Often they are in the morning however. For me it has been happening a few times a day. Likewise, it seems to have not happened at first, but began a few days ago (I have owned the phone about 2 weeks.)
Are you guys rooted? I have tried unrooting to see if that matters. I don't know why it would, but perhaps...

[POLL] Do you have Random Shutdowns?

Wondering what the 'Real' statistics are on this... a lot of posts and responses, however, want to capture the statistics...
I get it rarely.. I haven't had it in awhile. :T
Only time I have ever had a shutdown was doing stuff with kernels. Once I was finished with the changes I was making my phone has been great.
Mine was doing fine for the past couple days....it never shut down over that span. Last night it did it twice within an hour!
I usually get shutdowns at least once a day.
Nice, it was on all of 20 minutes this morning...went to wake it and it was off again!
I get them every so often, but then again I'm running JH3 ROM WITH JP3 modem with the vibrant kernel. If out didn't random reboot every so often I'd be more surprised, but its the price I pay for HSUPA 3.0 down 1.6 up.
never had this problem
I've never had this problem.
I had it with my original phone. Returned it in the first week, and the replacement had never done it for 5 weeks.
It has done it for me twice. I have had the phone since launch day.
Well, these posts are concerning. I've experienced plenty of times when the phone would hang, but never shut down.
Never happen on the 4 different captivate in my house.
Sent from my SAMSUNG-SGH-I897 using XDA App
After i got mine,rootes it and used any task manager, i got them very frequently. I have since done a factory resetvflash and rooted with Unleash The Beast as well as have it do all the bloatware removal and sideloading setup,and havent had an issue since.
Hope it stays like that. Its hard to txt at work when you have to keep turning your phone back on...And yes we can txt on our phones at work..lol
Sent from my SAMSUNG-SGH-I897 using XDA App
I never have.
I don't root or sideload or use task-killers.
It is fine.
BTW: I got mine at the end of July.
I've never had a random reboot. I did however have the spontaneous home button presses that made using any apps almost impossible. But that problem went away when I moved to JH3.
It's happened 3 times since I got mine on launch.
Not yet . . . (knock on wood)
Maybe a better poll would be to have the same choices for both Stock and Tweaked-(rooting and anything that requires it, and/or different rom versions)
I've only experienced it once and it was due to that retarded daily briefing widget. Haven't used it since and haven't had a random reboot/shutdown in the past month.
This just started happening to me -- three times in less than a day. Stock ROM, rooted, bloatware removed, no lag fix. Going to uninstall the last couple of apps I installed to see if that makes a difference.
Happened twice in four weeks, once on the first day and once today.
Everything is stock. Market apps only.

Random Shutdowns and LauncherPro

I've been very careful not to point a finger at a particular app as a cause of random shutdowns (other than aggressive user settings within SetCPU). Before I continue, let me say that I believe there is more than one culprit responsible for shutdowns and that most are caused by non-app related issues.
I've had my third device for 2-1/2 months. No shutdowns whatsover...until I installed LauncherPro last week. Then they started. I removed LauncherPro and - back to normal. Another user on another forum experienced the same effect and caused me to start this thread. I hereby declare an official suspicion that LauncherPro is one of the causes of random shutdowns. Before you react, I understand that many use LauncherPro with no problems. Great. I'm not saying that the app itself is poorly coded, but rather that it may begin a chain reaction in some devices that causes random shutdowns. I have not taken this declaration lightly. I waited a long time before openly stating my theory. I hope it proves of interest.
Are you using Task Killer? I was having the same issue and thought it was Launcher Pro for a while but when I stopped using Task Killer my random shutdown problems stopped.
Captivate Cog 2.2 Beta 9
No task killers.
I've recently had some extended freezes and one force close with launcher pro, and one shutdown when I was launching Vlingo and/or starting bluetooth, can't recall which step. Might be something to do with the recent update.
Sent from my SAMSUNG-SGH-I897 using XDA App
I suppose I can test this out on mine. I'll let you know what I find.
I was using LauncherPro on my previous handset which experienced random shutdowns, but the shutdowns continued even after reflashing to factory with no add-ons or apps. Not saying that LP isn't causing problems of it's own, but power issues exist regardless.
I've been using LauncherPro (and upgraded to Plus when that came out) since release. No random shutdowns. Actually no random shutdowns at all. But I guess I'm lucky
pezx44 said:
I suppose I can test this out on mine. I'll let you know what I find.
Click to expand...
Click to collapse
Your device would have to be inherently susceptible to shutdowns caused by the action of LauncherPro for your test to work. If your internals are solid, nothing will happen.
pfroo40 said:
I was using LauncherPro on my previous handset which experienced random shutdowns, but the shutdowns continued even after reflashing to factory with no add-ons or apps. Not saying that LP isn't causing problems of it's own, but power issues exist regardless.
Click to expand...
Click to collapse
Agree. LP, IMHO, is simply offered as one possible culprit.
tysj said:
I've been using LauncherPro (and upgraded to Plus when that came out) since release. No random shutdowns. Actually no random shutdowns at all. But I guess I'm lucky
Click to expand...
Click to collapse
You are fortunate, as there are multiple scenarios under which shutdowns have occurred...e.g., during high charge percentages as experienced repeatedly by some. My LP experience is being offered as my phone has served as an otherwise stable environment.
Jack45 said:
Your device would have to be inherently susceptible to shutdowns caused by the action of LauncherPro for your test to work. If your internals are solid, nothing will happen.
Click to expand...
Click to collapse
Oh I'm quite susceptible. I get it regularly until my battery is down to about 82. I've used LP the whole time I had the phone. Currently I am using Captivate Keep Alive and it seems to work. I also started another thread where I found that running Grooveshark keeps the phone alive for me. I can guarantee that my phone will shut off within a couple of minutes of unplugging it without these things.
I'm charging now. I have already backed up and removed LP and CKA. When it is fully charged I will unplug it and leave it alone for a bit and report back. I agree with people who say "hardware issue - return it" but I can't do that and don't mind testing different workarounds. So far CKA has been working pretty well for me but I'm open to running less instead of more to solve it.
pezx44 said:
Oh I'm quite susceptible. I get it regularly until my battery is down to about 82. I've used LP the whole time I had the phone. Currently I am using Captivate Keep Alive and it seems to work. I also started another thread where I found that running Grooveshark keeps the phone alive for me. I can guarantee that my phone will shut off within a couple of minutes of unplugging it without these things.
I'm charging now. I have already backed up and removed LP and CKA. When it is fully charged I will unplug it and leave it alone for a bit and report back. I agree with people who say "hardware issue - return it" but I can't do that and don't mind testing different workarounds. So far CKA has been working pretty well for me but I'm open to running less instead of more to solve it.
Click to expand...
Click to collapse
Excellent. Two separate potential culprits - charge level and LP. I'm looking forward to your assessment.
I decided to reinstall LP to get a baseline. 6 minutes after unplugging it I tried to turn the screen back on and found that it had shut down. I recharged and repeated. Again I found it had shut down when I checked after 6 minutes.
I then recharged and removed LP. I waited 6 minutes and found that it was still on. I am recharging and will try again after a longer period of time but it looks promising. I will let you know when I have more info.
Well, no dice. I checked after a half hour and it was off. I'm open to any other experiments though.
pezx44 said:
Well, no dice. I checked after a half hour and it was off. I'm open to any other experiments though.
Click to expand...
Click to collapse
You have no complaints, my friend. A half hour of uptime is better than 6 minutes!
So, yours is a power-related issue and it looks like CKA is the answer. I wonder if Froyo will address this.
But it was only a half hour when I saw it was off. It could have been 6.5 minutes in.
I'm currently running Froyo (Cognition 8.1). This has been an issue for me since before that though. One thing I can't quite remember is if it happened before I unlocked my phone. Is yours unlocked? I needed to do this because I do not live in the US.
pezx44 said:
Is yours unlocked? I needed to do this because I do not live in the US.
Click to expand...
Click to collapse
Unlocked, rooted, and stable (which is more than I can say for myself).
On a more serious note, when I first received my replacement I created the following settings to try to avoid the shutdowns until I was confident that the phone was o.k.
For your consideration:
1. Wi-Fi was always on and is set to never sleep. The "never sleep" settings can be accessed via the Wi-Fi settings page menu, Advanced tab at the bottom. Reason: I'm attempting to generate additional under-the-cover activity (plus I do use Wi-Fi). As I'm not a technician, this may be nonsense.
2. Power saving mode was not checked. Reason: "Don't do me any favors, Captivate. Your idea of power saving may get out of hand."
3. I never let the phone go into sleep mode on its own (that's still the case). Default is 30 minutes, but I always push the button to get it to sleep and get it to wake. Reason: Just in case the built-in sleep timer thinks that "sleep" and "coma" are synonymous.
You can try these three mods to see if they work for you. Remember to uninstall CKA for now to make the above a valid test.
Don't forget to write.
Jack45 said:
Unlocked, rooted, and stable (which is more than I can say for myself).
On a more serious note, when I first received my replacement I created the following settings to try to avoid the shutdowns until I was confident that the phone was o.k.
For your consideration:
1. Wi-Fi was always on and is set to never sleep. The "never sleep" settings can be accessed via the Wi-Fi settings page menu, Advanced tab at the bottom. Reason: I'm attempting to generate additional under-the-cover activity (plus I do use Wi-Fi). As I'm not a technician, this may be nonsense.
2. Power saving mode was not checked. Reason: "Don't do me any favors, Captivate. Your idea of power saving may get out of hand."
3. I never let the phone go into sleep mode on its own (that's still the case). Default is 30 minutes, but I always push the button to get it to sleep and get it to wake. Reason: Just in case the built-in sleep timer thinks that "sleep" and "coma" are synonymous.
You can try these three mods to see if they work for you. Remember to uninstall CKA for now to make the above a valid test.
Don't forget to write.
Click to expand...
Click to collapse
1. I have the same setting for wifi (I use my phone for SIP calls often).
2. I absolutely agree with you on this and it is also already my setting.
3. I always turn off my screen too, but I will set it to 30 minutes to see if that makes a difference and test again without LP/CKA. I can't see how it would be related but I certainly don't mind trying it if for no other reason than to rule it out.
I'll let you know how things go.
And just in case, by unlocked we are talking SIM unlocked right?
>>> I always turn off my screen too, but I will set it to 30 minutes to see if that makes a difference and test again without LP/CKA. I can't see how it would be related but I certainly don't mind trying it if for no other reason than to rule it out.
As the timeout for sleep mode is power-related, I wanted to take that out of the Captivate's hands. The on-off switch is OURS to deal with at will. Want the room light on? Turn it on. Etc. Basically, I wanted to generate persistent under-the-cover activity (WiFi) while eliminating decision making activity on the part of the device.
>>> And just in case, by unlocked we are talking SIM unlocked right?
I can place any non-AT&T SIM in the phone and it will work.
No LP issues here since I've owned the phone.
I've had LP on with full charge all the way down to 30% +/- and still ran like a champ.
Currently on Cognition beta 9 - still the same story.
I truly think you have a lemon phone. And I just flashed and haven't tweaked any of the default settings that are "out of the box" after a flash... so I assume they are all default.
The only FC/shutdown issues I've had recently were with Cognition beta 7 and advanced audio manager. I removed it and *poof* no more FC's. And since I was never that concerned with my sound settings (it's on vibrate 99% of the time anyways due to work environment and a lil' guy) I didn't care.
I'd look into getting a refurb - or flashing to Cognition's latest and greatest (hmm... well I would wait for 9.2 as he is having some "growing pains" with his new kernel) and see how it goes then. Can always Odin back to stock if needed.

Nice try LG, but, it's not quite ready for prime time!

I've been through 2 G2x's , both have had the same problems...
Random reboots
Random freezes
Random shutdowns
Crazy inconsistencies in battery life
I've also gone the route of rooting and trying CyanogenMod with the same results.
With the battery issues, I did the following test 3 nights in a row.
Phone wiped, 100% battery charge, signed into Google and let the apps download, rebooted phone, data connection turned off (airplane mode), unplugged the phone and set in the exact same spot in the same room 3 nights in a row at 11PM.
Come 8AM when I woke here's the results:
Day 1: 30% battery remaining
Day 2: 80% battery remaining
Day 3: 0% remaining - battery was stone cold dead - wouldn't boot until I plugged in.
Phone was fine when I started typing this post, but just now while typing this message I reached over to check my phone for text messages (I keep the alerts volume all the way down while at work) and it's locked up again...
Guess I'll be returning the phone for a refund and borrowing an old flip phone for a month until the Sensation comes out.
Sorry LG - when it works, it works AWESOME, but I need something a bit more reliable considering that work needs to contact me on the phone and I am on call 24/7 !
In the 2 weeks I've had it I've only had 2 random freezes and no other issues at all. This is my first android phone and the thing i see that's screwed up with android is it leaves applications open, there is no exit buttons on apps. I've been using juice defender and uninstalling any apps that keep popping back up after ending task on them.
Sorry to hear about your problems. You're doing the right thing by returning it and getting another phone. I don't understand why people have loyalties to corporations who could give 2 craps about you. Buy what works for you and makes you happy.
For me, the occassional reboot on the G2X is a pain but the promise of a stable CM release and an official gingerbread release on this hardware has me sticking it out. Can't wait
I haven't had any issues with my phone except battery life. Buy my battery life isn't as bad as yours. It used to be horrible but I got a new sim and that seemed to make it better.
Regarding the reboots, some apps are causing the phone to reboot. Either the apps aren't optimized for the phone or the other way around. I had one reboot and after I removed the offending app, never happened again.
Sent from my LG-P999 using XDA App
kangxi said:
I haven't had any issues with my phone except battery life. Buy my battery life isn't as bad as yours. It used to be horrible but I got a new sim and that seemed to make it better.
Regarding the reboots, some apps are causing the phone to reboot. Either the apps aren't optimized for the phone or the other way around. I had one reboot and after I removed the offending app, never happened again.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Actually, when I bought the phone I had them put a brand new SIM card as mine was getting to be a little long in the tooth - if getting a new one helps the situation I'd hate to see how it was with my old one :-D
Removing an offending app would prove to be a real problem for me though, as everything that I install has a legitimate work-related function.
im returning mine today for a newer batch one. its may 4 so i expect one that has the date of 4/24 and up as stated in other threads. mine reboots and freezes during random functions.
I ordered mine on the 20th so the day the phone was out in the store. I had to order mine online since i am a T-Mobile RSA. I have alittle screen bleed but not much. I will be doing exchanges until i get one with no bleed. Other wise i have had no problems at all. No reboots, lock ups, data problems, nothing the phone is rock solid. I love the phone. Every person that has come into my store with problems i have told them that T-Mobile is going to exchange this for you under the lifetime warranty if you have it for the life of you having the phone. So you have nothing to worry about. The phone is a great phone to have. Do the exchanges until you get a working one. I know i would do it until i did. Even if it meant doing it 100 times.
JWhipple said:
I've been through 2 G2x's , both have had the same problems...
Random reboots
Random freezes
Random shutdowns
Crazy inconsistencies in battery life
I've also gone the route of rooting and trying CyanogenMod with the same results.
With the battery issues, I did the following test 3 nights in a row.
Phone wiped, 100% battery charge, signed into Google and let the apps download, rebooted phone, data connection turned off (airplane mode), unplugged the phone and set in the exact same spot in the same room 3 nights in a row at 11PM.
Come 8AM when I woke here's the results:
Day 1: 30% battery remaining
Day 2: 80% battery remaining
Day 3: 0% remaining - battery was stone cold dead - wouldn't boot until I plugged in.
Phone was fine when I started typing this post, but just now while typing this message I reached over to check my phone for text messages (I keep the alerts volume all the way down while at work) and it's locked up again...
Guess I'll be returning the phone for a refund and borrowing an old flip phone for a month until the Sensation comes out.
Sorry LG - when it works, it works AWESOME, but I need something a bit more reliable considering that work needs to contact me on the phone and I am on call 24/7 !
Click to expand...
Click to collapse
A better test would have been to not install any apps. Then you could truly test your phone and not some rogue app, that you keep installing.
I'm about to do a complete wipe again and use a secondary Gmail account I have so to eliminate any apps from auto-installing and test throughout the day since I have my work PC handy.
or just skip the Gmail sign in process at first and add your Gmail account later from Settings. This will prevent it downloading your apps on first boot.
Also to the New Android User: Back closes apps, Home leaves them open. It isn't the OS's fault if you don't know how to use it.
To the OP: Have you rooted and flashed the Pre-Dexopt Patch from Paul?
http://forum.xda-developers.com/showthread.php?t=1051616
LG left the phone in Dev mode and doesn't dexopt the phone on initial bootup. This is why our phones boot so quickly. The downfall is after a few hours, it starts to lag out and lock up/reboot.
Sounds exactly like the problem you are having.
This patch is required for stock and EaglesBlood Roms excluding CM7. This should be fixed in the upcoming Gingerbread update. I also believe EaglesBlood and future roms will start coming with this patch included.
So do yourself a favor and patch it.
Basically, it's an awesome phone and many, if not all, of the issues should be resolved with software updates. Gingerbread is already in the works.
Sent from my LG-P999 using XDA App
player911 said:
or just skip the Gmail sign in process at first and add your Gmail account later from Settings. This will prevent it downloading your apps on first boot.
Also to the New Android User: Back closes apps, Home leaves them open. It isn't the OS's fault if you don't know how to use it.
To the OP: Have you rooted and flashed the Pre-Dexopt Patch from Paul?
http://forum.xda-developers.com/showthread.php?t=1051616
LG left the phone in Dev mode and doesn't dexopt the phone on initial bootup. This is why our phones boot so quickly. The downfall is after a few hours, it starts to lag out and lock up/reboot.
Sounds exactly like the problem you are having.
This patch is required for stock and EaglesBlood Roms excluding CM7. This should be fixed in the upcoming Gingerbread update. I also believe EaglesBlood and future roms will start coming with this patch included.
So do yourself a favor and patch it.
Click to expand...
Click to collapse
Yep, have tried without the patch initially and then with it.
I have signed in with the secondary Gmail account - only thing I imported from the original was my contacts, so, it's 100% stock with the exception of Paul's patch and recovery.
I'll be damned...
In an attempt to preemptively find out what I would need to return the accessories I ordered for the phone just in case I took the plunge and returned the phone, I was on hold with T-Mobile...
And while on hold, I grabbed my phone - and SURE ENOUGH - LOCKED UP HARD!
So, I guess this just made up my mind for me - I'll be returning this phone to point of purchase. Just need to use NAND to restore the stock backup , reflash stock recovery and unroot...
I am planing to return this phone too..
It seems the phone shut down completely for no reason, sometimes the screen doesn't wake up even tho phone is running in background.
So far i have tried to run completely stock with no apps installed no sync nothing and i was getting battery like 6-7 hrs.
I guess that was not acceptable for me.
I might have to wait till HTC Sensation comes out. What you think guys ?
Mine works fine, no problems at all, yes the screen bleeds a bit, but I can deal with that.
awesome phone, much better than my atrix
Sent from my LG-P999 using XDA Premium App
Slappy00 said:
Mine works fine, no problems at all, yes the screen bleeds a bit, but I can deal with that.
awesome phone, much better than my atrix
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
+1 Mine also works amazing... and a lotttt better than atrix....
ikm19 said:
I am planing to return this phone too..
It seems the phone shut down completely for no reason, sometimes the screen doesn't wake up even tho phone is running in background.
So far i have tried to run completely stock with no apps installed no sync nothing and i was getting battery like 6-7 hrs.
I guess that was not acceptable for me.
I might have to wait till HTC Sensation comes out. What you think guys ?
Click to expand...
Click to collapse
That's where my money is going...
my understanding is the sensation is locked down that's why cyan isn't going to get it. Which also means no dev support.
The MyTouch 4G and G2 were locked down too... Unless they are going to lock the bootloader?
ikm19 said:
I might have to wait till HTC Sensation comes out. What you think guys ?
Click to expand...
Click to collapse
HTC announced an update to the Sensation in Q3 that will include a NFC chip to match the features of the SGS2. I'm also guessing they'll increase the amount of RAM in the phone to make it more competitive. If the 2.3.3 update makes the G2X stable I may keep it until later in the year. If the Sensation comes out before they update the G2X I'll get Sensation. I need a phone that's consistently dependable and in that regard the G2X is a mess. I can't do custom ROMs because I travel globally and everyone I've ever used has always given me problems registering on foreign networks so CM7 is no silver bullet for me. It's a shame too because the G2X hardware (bleeding screen excepted) is pretty slick and it's really fast when the planets line up and everything works. Sigh.

Atrix 2 dying in sleep (freezing)

Hi all
Sometimes, my Atrix 2 will just freeze when the screen is off, and obviously won't come back on until the battery is pulled and reinserted. (draining it at the same time). It seems to have happened the most when airplane mode was turned on.
I'm afraid all this battery pulling will make the cover loose.
Does it happen with anyone of you?
thanks
EDIT: I'm on 2.3.6 stock, non root.
thenext1 said:
Hi all
Sometimes, my Atrix 2 will just freeze when the screen is off, and obviously won't come back on until the battery is pulled and reinserted. (draining it at the same time). It seems to have happened the most when airplane mode was turned on.
I'm afraid all this battery pulling will make the cover loose.
Does it happen with anyone of you?
thanks
EDIT: I'm on 2.3.6 stock, non root.
Click to expand...
Click to collapse
I have never experienced such a problem... So it just freezes while it sleeping? I have one idea but it's kind of stupid, there is an option under display, that says lock in pocket. Try unchecking that, I've had other people tell me that their phone freezes up afterwards...
You might have to do a warranty exchange.
Sent from my MB865 using xda premium
tmease1 said:
You might have to do a warranty exchange.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
I've written "drain" but it's not much of a drain - from 100 to 60% in a whole night. A true drain would be with the phone going from full to empty in a couple hours and getting very hot in the process.
I think the phone locks up for some reason during sleep and the cpu never goes into low power mode. As far as I can remember, this has happened only when it was bedtime, with the phone already put in airplane mode, and never in the long standby hours of the day while I work.
I hope this has something to do with software, and not hardware.
(A warranty replacement is out of question, as I'm not from the US...)
I'll try posting in the motorola forum, too.
100-60 overnight is a bit on the high side for drain if you are not using the phone. I would do a warranty swap.
thenext1 said:
I've written "drain" but it's not much of a drain - from 100 to 60% in a whole night. A true drain would be with the phone going from full to empty in a couple hours and getting very hot in the process.
I think the phone locks up for some reason during sleep and the cpu never goes into low power mode. As far as I can remember, this has happened only when it was bedtime, with the phone already put in airplane mode, and never in the long standby hours of the day while I work.
I hope this has something to do with software, and not hardware.
(A warranty replacement is out of question, as I'm not from the US...)
I'll try posting in the motorola forum, too.
Click to expand...
Click to collapse
It's probably something to do with the CPU govener. Try rooting, install bootstrap, then flashing the deodexed version of 2.3.6 found here. Just be sure to flash as a backup by placing it in \sdcard\clockworkmod\backup\. Select restore in clockwork and it should be there.
See if that gets rid of the problem You don't mid rooting right
Yes I mind rooting! Sorry!
I was just seeking for your experience, to know if you did by chance notice this behaviour/glitch... you keep telling me to do an exchange but it's obvious it's not an option for me, as you can see from the flag under my user name. Otherwise I would have got me a new atrix already. (Because of other minor annoyances)
I once had an acer liquid that started getting nuclear-fusion-hot and discharged in 2 hours each time, without the software taking a hit. Now that was hardware related.
As to my atrix2, I am sure it's not hardware related, because it happens only sometimes and in certain circumstances. One time, I turned it off and back on 5 secs after and it was already frozen. No way, we're not talking of hardware fault here.
Thats major drain overnight! I leave my phone on overnight and generally get about 1% drain per hour.
Sent from my MB865 using XDA App
WTF, either I can't speak my mind, or you don't read my posts!
It's not that I get a 40% drain every night. In fact I got it only once, last night, when I decided to leave the phone in deep coma after I found it unresponsive after just a few minutes it was turned off and in airplane mode (the time of brushing teeth and coming back to bed, FYI). In that circumstance I got the 40% drain, but otherwise i get a normal 5% drain like yours.
This thread is not on the battery drain, but on finding what causes the phone freezing while screen-off.
Thank you.
I have never heard of this happening on the A2.
When the phone freezes up, does it get hot at all? It's possible that your problem is hardware-related, but the only way to be sure of that is to make sure that it's not software-related...
It may possibly be one of the apps that you're using. If you're OK with it, then I highly recommend to begin with a hard reset. I write down all of the apps that I know I will need and then I reinstall them after the reset, then if I realize I need to use an app I don't have I install it.
Another thing to try is flashing the fxz. This will clear every single bit of data on your phone and reinstall stock 2.3.4. Then you can update to 2.3.6 and gradually regain your (necessary) apps as with the hard reset.
Sounds kinda like these reported bugs below:
http://forum.xda-developers.com/showpost.php?p=21817704&postcount=36
and
http://forum.xda-developers.com/showpost.php?p=21819590&postcount=37
thenext1 said:
WTF, either I can't speak my mind, or you don't read my posts!
Click to expand...
Click to collapse
You must not be able to communicate your thoughts very well then cause the post I responded to didn't make any mention of the fact it only happened once. And your first post said it happens "sometimes", meaning more than once. Sorry guy, i'm not a mind reader.
thenext1 said:
I've written "drain" but it's not much of a drain - from 100 to 60% in a whole night.
Click to expand...
Click to collapse
thenext1 said:
This thread is not on the battery drain, but on finding what causes the phone freezing while screen-off.
Click to expand...
Click to collapse
I know what the thread is about, but you chose to share your experience with the battery draining issue not only in the first post but also in the once I quoted above which led me to believe this thread was about that as well so that's what I chose to respond to.
Thanks
kirkgbr said:
Sounds kinda like these reported bugs below:
http://forum.xda-developers.com/showpost.php?p=21817704&postcount=36
and
http://forum.xda-developers.com/showpost.php?p=21819590&postcount=37
Click to expand...
Click to collapse
Yeah, sounds like that. What did you do to overcome it?
Do you use airplane mode at all?
916x10 said:
You must not be able to communicate your thoughts very well then cause the post I responded to didn't make any mention of the fact it only happened once. And your first post said it happens "sometimes", meaning more than once. Sorry guy, i'm not a mind reader.
I know what the thread is about, but you chose to share your experience with the battery draining issue not only in the first post but also in the once I quoted above which led me to believe this thread was about that as well so that's what I chose to respond to.
Thanks
Click to expand...
Click to collapse
I think I made sufficiently clear that the draining was secondary to the freezing issue, and, in turn, that the freezing issue happened only sometimes... which, in my (surely flawed) understanding, is more often not the case than it is.
Anyways no problem man!
thenext1 said:
Yeah, sounds like that. What did you do to overcome it?
Do you use airplane mode at all?
Click to expand...
Click to collapse
Not sure what fixed it. I have done a couple things since then.
1.) Rooted <- not sure how this could fix a problem like this.
2.) Froze several apps with Titanium Backup. <- This one makes the most sense.
I never use airplane mode.
The other user (dk-v1) says that his softkey lights come on while the screen stays black.
I don't remember about the lights, probably one time they turned on, but don't remember right now.
About the black screen, I'm not sure what he means, but mine stays black and with backlight off.
From reading the OP...I would suspect that it could be an app that is trying to sync while in airplane mode. I would try troubleshooting (uninstalling one by one to see if the problem goes away) apps that sync, preferably the ones you installed. But if it still persists do a factory reset and start over. Good luck man!!!
my wife actually started having this problem with her inspire recently. I tracked it down to the no led app she was using. deleted it and everything has been fine since. so your issues could most definitely be app related.
thenext1 said:
I think I made sufficiently clear that the draining was secondary to the freezing issue, and, in turn, that the freezing issue happened only sometimes... which, in my (surely flawed) understanding, is more often not the case than it is.
Anyways no problem man!
Click to expand...
Click to collapse
I never said it was the primary issue......u said this thread wasnt about the draining issue, but since u brought it up in your op and subsequent posts its clear it was an issue so when somebody responds to one of the issues you're having, don't be a douchebag about it by saying "thats not what this thread is about". Trying to insult me by insenuating I don't read before I respond is no way to show appreciation for my attempt at helping you. It seemed you were under the impression that a 40% discharge overnight wasnt a major drain so I shared with you my experience thinking it would put yours into perspective.
But apparently explaining my thought process and posting your own quotes for you to see how/why I'd think what I thought isnt enough to knock you off your high horse so I'm over it, carry on. If you feel the need to respond any further you can pm me, no sense cluttering the thread any further.
Sent from my MB865 using XDA App

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