[Q] phone update killed my Samsung Kies app - Captivate General

OK, so a few days on my phone I go and update my Captivate via OTA (btw my phone is rooted). Update goes fine and all is well, until a few days later I connect my phone to my computer and expect to see the option to connect to Samsung Kies, only to find that the option was replaced with Samsung Kies (update only). So the only thing I can do is connect to the Samsung Kies software and run an update.
Gee thanks Samsung/AT&T, thanks alot.
(Yes I know the Samsung Kies software wasn't meant for US market)
Anyone have a fix for this? I will wipe my phone and take it back to default if I have to- also a little worried about the Froyo update doing the same thing.
thanks for any help/advise.

perrin_wolf said:
OK, so a few days on my phone I go and update my Captivate via OTA (btw my phone is rooted). Update goes fine and all is well, until a few days later I connect my phone to my computer and expect to see the option to connect to Samsung Kies, only to find that the option was replaced with Samsung Kies (update only). So the only thing I can do is connect to the Samsung Kies software and run an update.
Gee thanks Samsung/AT&T, thanks alot.
(Yes I know the Samsung Kies software wasn't meant for US market)
Anyone have a fix for this? I will wipe my phone and take it back to default if I have to- also a little worried about the Froyo update doing the same thing.
thanks for any help/advise.
Click to expand...
Click to collapse
The "kies update only" option works for me. I had to update keys and repair drivers (top left corner of kies - pull down option) and maybe reboot. But I can connect to kies again.
Kies is very flaky - it is very picky about when it works or not. I can't find any rhyme or reason to it; so if you really depend on Kies, I would find something else. Even the international people have many problems with Kies.

Before I ran the ota update I had the option on my captivate to connect to Kies, after the update it was changed to "Kies Update Only". So know i cant tether anymore.

I just noticed this too. I'm going to install froyo if I can.

i got it to work, seems I needed to update the Samsug Kies software. when connecting phone to computer you select Kies (firmware update)

maskvp said:
I just noticed this too. I'm going to install froyo if I can.
Click to expand...
Click to collapse
You may want to check out this thread for Froyo -- its the best I've used so far but I am running 2.2. beta 7 instead of 8.
http://forum.xda-developers.com/showthread.php?t=786532

Related

Kies Mini just auto-Updated

Kies Mini just updated from to 10082_8_1 to 1.0.0.10104_1 when i launched it....
confirmed but does anyone know what that means?
It may mean nothing, but Samsung had the JI7 patch out for months now, and never updated Kies. Today Kies updates (it wasn't there 2 days ago) and Samsung site mentions the Captivate comes with 2.2.
Conspiracy theorists unite!
cappysw10 said:
confirmed but does anyone know what that means?
Click to expand...
Click to collapse
Whoa!!....double rainbow..
Well I was going to load Cognadian Bacon when it gets uploaded anyway so I'm flashing stock to see.
Edit: Failed to connect to server from new Mini Kies version even though it shows right model and now the phone number of the phone. Updating through Kies only gets to JH7.
Edit 2: Meh, now Mini Kies says "current version"
Edit 3: Was having troubles with some custom roms so I flashed back to JF6. While there I checked Mini Kies and it said update available. When I tried to update it said "not connected to internet or cannot contact server" Funny I posted here so it must be the latter.

Force Upgrade Check In

Found this article:
http://lifehacker.com/5719682/force-your-android-phone-to-check-for-a-system-update
However when I type in the last * the phone deletes the number from the screen...
Number:
*#*#checkin#*#*
*#*#2432546#*#*
Anyone found a way to force our phones to check for updates?
Most times when I try with the settings way it says cannot connect to AT&T.
And since so many of us cannot get the Kies program to work (win 7 x64 especially) it would be good to have a backup plan.
NinjaCoder said:
Found this article:
http://lifehacker.com/5719682/force-your-android-phone-to-check-for-a-system-update
However when I type in the last * the phone deletes the number from the screen...
Number:
*#*#checkin#*#*
*#*#2432546#*#*
Anyone found a way to force our phones to check for updates?
Most times when I try with the settings way it says cannot connect to AT&T.
And since so many of us cannot get the Kies program to work (win 7 x64 especially) it would be good to have a backup plan.
Click to expand...
Click to collapse
Open up settings, scroll to the bottom, tap software update. This is how you check for a software update OTA. Many of us would not accept any OTA updates due to it bricking phones in the past. I have win7 x64 and I can connect to KIES just fine. Make sure you have the right drivers installed. This may be your issue. If you have to have 2.2 right now download and flash one of the many custom ROMs. If you are waiting for the Oofficial 2.2 update...I would suggest you wait until someone extracts the files from the official update and posts it here and flash it with Odin.
This all would be useful if there were updates in the first place...
Even when I had my "refurb" from ATT after JH7 was released, I never was able to use the phone's internal software to check for server updates (always received the unable to connect error no matter what day/time) - I had to use Kies to get JH7 "officially" - I'm pretty sure that is how they are going to do updates from now on anyhow.
Wish Samsung did things like Apple with their updates - Version x.x is out - everyone gets it- you [email protected]
CB650 Wolf said:
Open up settings, scroll to the bottom, tap software update. This is how you check for a software update OTA. Many of us would not accept any OTA updates due to it bricking phones in the past. I have win7 x64 and I can connect to KIES just fine. Make sure you have the right drivers installed. This may be your issue. If you have to have 2.2 right now download and flash one of the many custom ROMs. If you are waiting for the Oofficial 2.2 update...I would suggest you wait until someone extracts the files from the official update and posts it here and flash it with Odin.
Click to expand...
Click to collapse
I am green with envy! (Purple is as close as I could come.)
What magic have you performed?
What version of Kies Mini are you running? (You are running "mini," yes?)
The only version to download is 10082_8_1 but with an update I cannot dodge I'm running 1.0.0.10104_1. Since that update, Kies Mini has never "seen" my phone (although it does know when I've set USB debugging on... which it wants me to turn off).
Thank you for your response/help.
Picsman said:
I am green with envy! (Purple is as close as I could come.)
What magic have you performed?
What version of Kies Mini are you running? (You are running "mini," yes?)
The only version to download is 10082_8_1 but with an update I cannot dodge I'm running 1.0.0.10104_1. Since that update, Kies Mini has never "seen" my phone (although it does know when I've set USB debugging on... which it wants me to turn off).
Thank you for your response/help.
Click to expand...
Click to collapse
Do you have an alternative launcher loaded? In order for mini kies to see my phone, I had to go back to the stock launcher before it would recognize my phone.
I have the same issue as Picsman running Mini Kies on Win 7 x64. Other than being rooted for Titanium Backup and the simlock removed my phone is stock JH7.
When I try the number to force a check, I get a message box saying "Rejected".
Except for some apps, my phone is a virgin. Still the stock launcher and I'm pretty sure no apps which would tweak the OS, either. BTW, I'm running 32 bit Windows 7 Pro.
I just tried to connect using Kies but this time with no SD card. Same result; Kies does not see the phone when connected. OTOH, Kies knows when the phone is in USB debugging mode and says to turn that off and reconnect in Keis mode.
Device Manager says everything is installed properly, the modem and the composite US device. I can access the phone's storage and SD card from Windows 7. When in Kies mode, the phone says "connected.". Everything seems correct and "normal" except Kies does not see the phone and therefore I cannot even advance to get the dreaded "cannot connect to server" message.
It seems to me the problem is with the auto-updated version of Kies I'm running as before that update I did download and install the 2.1 update using Kies.
How do you scream on XDA? If I scream, will anybody hear me? And, will screaming change anything? So I'll just say "grrrrrrrrrrrrrrrrrrrr."
Please see my 8:10 post below (above?) ...

[Q] Something I noticed with Kies Mini.....

Downloaded kies mini for giggles. Always had to jump through hoops and never seemed to work on Win 7 x64. Had luck with it on Win XP. But I don't have that XP laptop anymore. So I figured I would give it a try on 7 x64 and it worked first time!!!! Any ways I was wondering about version number for Kies mini. Mine downloaded as Kies_Mini_For_Captivate_11011_4.exe and the version number in Kies is v1.0.0.11.00_4. Curious if this is a newer or same as everybody else who that froyo was coming our way?
Thanks.
Edit: Now it's updating to 1.0.0.11014_6
Kies mini automatically updates when you start it, so everyone would be at the same version number. I personally never had any luck with it since my pc was weird and would shut off the wireless card whenever my phone was plugged in.
I have had mixed results with full version of Kies in Win7 64. Older versions still work with stock/rooted ROMS up to JH7, but would not recognize phone with first leaked froyo back in OCT/NOV. Kies found its own update and I allowed upgrade, but it then would no longer recognize phone on stock/rooted ROMs.
Kies Mini regardless of version and complete removal of all traces of Kies Full may have recognized my phone once. Now I get MSC Thunder errror and request from windows to search for solution to no avail. I have tried multiple versions of Kies Mini.
I primarily use Kies for Syncing with OUTLOOK contacts and was able to recognize Captivate on Andromeda 1.1 as 9010 and able to sync. After having some autorotate and voice quality issue with Andromeda I OneClickODIN back to stock JF6 and Master Cleared and Full Kies found JH7 available, but when I attempted to update to it Kies said it wasn't able to proceed? On stock JF6 my phone found OTA today but after first reboot it told me update was not performed. Wonder if phone is hanging on to root despite OneClickOdin to stock JF6 from DesignGears?
You gave me a brief lapse of hope. I updated to the latest kies mini and still no luck on connecting with win7 x64.
Good to hear it's working for you!
sola fide said:
You gave me a brief lapse of hope. I updated to the latest kies mini and still no luck on connecting with win7 x64.
Good to hear it's working for you!
Click to expand...
Click to collapse
sola fide, I did the update and was able to connect to the phone with my win7 x64 no problem. With the prior version, I need to launch Kies a couple of times while moving the phone through different usb ports, not this time.
My issue with Kies is that I have my phone rooted, running cog 3.04, and Kies will say on the line for the current phone version, that my phone cannot be updated, or something like that. I guess that if I want to get the official Froyo from ATT, I will need to "odin" back my way to stock, unless we find a workaround in the forum or better, if DG can update cog with the ATT Froyo stock.
I am so confused. I installed Andromeda 1.2 and the same Kies Mini I installed on my Win7 64 machine that crashed each time I hooked of SAME Captivate with stock JF6 and JH7..........recognized the phone perfectly as the I897, but obviously no update available.
Full version recognizes Andromeda 1.1 Captivate as I9010? Go figure!

[Q] Kies just updated, I think it wanted to do an upgrade

Did my daily Kies backup of my outlook data. When I ran Kies it told me that there was an update, that's nothing new, so I allowed the update.
Once I re-ran Kies, instead of listing the current ROM and my ROM on the first page, it said in BOLD letters that "YOUR DEVICE DOES NOT SUPPORT SOFTWARE UPDATE VIA KIES".
Was it trying to do an update to something, or was it just telling me that since I'm non-stock, rooted and CWM, that it can't do an update.
Harry
Yeah, that was your one shot at getting the ICS update and now you have to wait until Summer to get it again.
ok j/k
I can't help w/kies questions but a top will not hurt.
Very funny.
I got the same Kies update. With mini Kies, that was sometimes associated with a phone update. My phone is stock but after the Kies update, no phone update was available. You didn't miss anything.
jimhlt said:
I got the same Kies update. With mini Kies, that was sometimes associated with a phone update. My phone is stock but after the Kies update, no phone update was available. You didn't miss anything.
Click to expand...
Click to collapse
Thanks for checking that. Totally appreciate it.

kies disconnects the tab 2 7.0

Today I checked for updates and I noticed one was available. when i tried to install it it just disconnected the device and attempts to reconnect and restart the process. I tried the update on a xp computer had the exact same result. I also did factory reset on the device and disabled firewall and avg. nothing seems to work. I probably tried 50 different times. I live in the u.s.
update
tcb4 said:
Today I checked for updates and I noticed one was available. when i tried to install it it just disconnected the device and attempts to reconnect and restart the process. I tried the update on a xp computer had the exact same result. I also did factory reset on the device and disabled firewall and avg. nothing seems to work. I probably tried 50 different times. I live in the u.s.
Click to expand...
Click to collapse
yes buddy i too same problem.my tab do not shows any update available but
kies prompts new firmware available.can you tell which android version you have
Droidlover123 said:
yes buddy i too same problem.my tab do not shows any update available but
kies prompts new firmware available.can you tell which android version you have
Click to expand...
Click to collapse
ok glad to hear it not just me. I have Android 4.0.3. I contacted support and they say my device needs servicing, but I think its just kies not working.
tcb4 said:
ok glad to hear it not just me. I have Android 4.0.3. I contacted support and they say my device needs servicing, but I think its just kies not working.
Click to expand...
Click to collapse
kies is worst software that i am forced to use...tried everything but not working.
Droidlover123 said:
kies is worst software that i am forced to use...tried everything but not working.
Click to expand...
Click to collapse
Same. I tried it on several computers, turned off antivirus and Firewall with no luck. I hope they just need to update kies and its not a problems with our devices. Why can't they just use O.T.A. updates?
tcb4 said:
Same. I tried it on several computers, turned off antivirus and Firewall with no luck. I hope they just need to update kies and its not a problems with our devices. Why can't they just use O.T.A. updates?
Click to expand...
Click to collapse
friend i surfed net and found after update(4.0.4) in tab 2 there is wifi connection problem.so i think samsung is fixing it and then it will release ota update...
Last Kies, p3113 rooted, 4.0.4 update - same disconnection problem.
tcb4 said:
ok glad to hear it not just me. I have Android 4.0.3. I contacted support and they say my device needs servicing, but I think its just kies not working.
Click to expand...
Click to collapse
buddy did you recieved update?pls tell me asap...
Kies seems to have some glitches thats for sure.
My P3113 has the 4.0.4 software and within the tab it says No Software updates avail.
But when I connect to Kies it says there is a firmware update to CSC:LG5 (XAR) (I now have CSC:LG2)
However, when I click to "update" it sits there and then go to "open Contacts Files" and then goes back to the update screen and says Firmware update available all over again... Sheesh.
I'm having the same issue.
I've tried a few tricks:
Windows XP compatability, fail
Windows Vista compatability, fail
Uninstall, show hidden devices and remove USB driver, uninstall kies and re-install, fail
I'm at a loss, this happened with the 4.0.4 update as well so I updated it via OTA, which this appears to not be available on yet.
Same **** in my P3113, someone need to call to the Kies software operator...
it's something that came from the software. probably.
Smi1ey321 said:
Same **** in my P3113, someone need to call to the Kies software operator...
it's something that came from the software. probably.
Click to expand...
Click to collapse
Strange indeed... Now Kies is working and I was able to update to newest firmware.
Samsung had best get their acts together.
Anyway, check your updates now, it may be working thru Kies. Good Luck
wogeboy said:
Strange indeed... Now Kies is working and I was able to update to newest firmware.
Samsung had best get their acts together.
Anyway, check your updates now, it may be working thru Kies. Good Luck
Click to expand...
Click to collapse
did you anything special to your tab or pc settings or it straight away worked?
I have the same problem with my P3113, I flashed the update throught OTA anyway.
It was first not getting the OTA update, saying there isn't any but only kies recognized it, next morning I found my tab auto updated.
And btw, you can just flash it within the tab itself by OTA or just flash it via Odin (download the firmware image somewhere)

Categories

Resources