Database Info

Captivate Random Shut Downs Solved (kinda)

DO NOT RUN Advance Task Killer period. It does nothing but cause problems for the phone on eclair. Google recognized this and added a task managment solution built into froyo that works much better and won't cause random BS. If you think you know how to run ATK then you probably don't so read up on exactly what it does. Just remember people, when you boot up the phone, it starts most of these services because they are essential to the phone operating properly... imagine that. Don't try to be smarter than the phone. You are not going to save battery by removing processes out of memory. Period. Let them run. If you wanna save alot of battery, turn your display off automatic and run at a lower brightness level and turn your 3G radio off when not using data. Its that simple.
As for the speaker problem, remove the back and battery off the phoen and with your trigger or fore finger aggressively tap 1 time on the speaker grill and your sound should work when you boot the phone up. This action could be described as thumping the grill with your finger. I know this is a caveman way to repair a phone and is closely related to the beavis and butthead "kicking method" but it works almost every time.
Hope this thread helps. Your comments are very welcomed. Tell me what you are thinking....

Thanks for the info. I use ATK, but not in a harmful way (haven't experienced issues or random shutdowns). I have an extensive ignore list (of things that need to stay open) and security set to high, so system processes won't even show up, so it's impossible for me to kill them.
Sent from my SAMSUNG-SGH-I897 using XDA App

BTW... Just to qualify myself a bit. I am samsung certified and I am running a Captivate on the Leaked froyo, rooted, sideloaded, overclocked to 1.2ghz, verizon market fingerprint build.prop mod, LCD density mod = 210, startup sound mod, battery percentage in task bar.

well thanks for the inside scoop. so we can expect a major OTA update around christmas for the US market?
i will be removing my ATK program today. I've also been using Captivate Keep Alive, which apparently opens up a ton of applications to keep your phone active and prevent it from entering that "comatose" state i think.

Thanks for the info!
Can you recommend another easy way, besides ATK, to shut down all of the unwanted AT&T programs that load during startup?

Great info, thanks!

Hope you are right, but software issue is hard to explain my case. The first one I got had shut down 4 times within a hour(worst case, usually 2 or 3 times a day), and the replacement been used about 2 months, never had an unexpected shut down. Both of them are unroot, no side-loading, and never use ATK.

danalo1979, since you have the inside scoop, will there be any GPS improvements, or is it as good as it will ever get?
Thanks for the info on the speaker problem. I just had my phone swapped out for this problem. I wish the person I called into at AT&T would have told me about the Cave Man method.

Thanks for the interesting information.
dm

evosky said:
well thanks for the inside scoop. so we can expect a major OTA update around christmas for the US market?
i will be removing my ATK program today. I've also been using Captivate Keep Alive, which apparently opens up a ton of applications to keep your phone active and prevent it from entering that "comatose" state i think.
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I897 using XDA App

JRd1st said:
Thanks for the info!
Can you recommend another easy way, besides ATK, to shut down all of the unwanted AT&T programs that load during startup?
Click to expand...
Click to collapse
Root your phone, get root explorer, go to system>app> go to desired apk file that you want to disable and rename to.bak extension and the os wont recognize the program. Its reversable just rename back to apk. Reboot phone. Don't do this on anything that is required for the phone to run.
Sent from my SAMSUNG-SGH-I897 using XDA App

So the random shutdown is only an issue for eclair roms? Kinda explains why I haven't had any shutdowns since flashing cognition.
Also, I find it kinda funny that an AT&T employee has his captivate sideloaded (no offense! Just wondering why AT&T would even want to block sideloading apk's..)
And the ETA for the OTA sounds very disappointing.... late Dec~late Feb...

Just had a shutdown, running Cognition 2.3b4. Have had other shutdowns while on Cognition.

I've been on 2.2 of some sort since it leaked. Mine has shutdown as often as 3 times in a day. from 100 to 50% battery charge. There is no ryme or reason that I can identify except: While running system panel; When you look at the graphs for the time period that a shutdown occurs I notice that the battery charge graph will suddenly drop like a rock, like 50% of what's left and then when i turn it on it initially reports the lower amount but by the time it boots it shows a "correct" representation of the battery charge. THAT is consistent for every shutdown. Sudden drop (50%ish) and it reports low on startup and jumps just the same.

Random shutdowns on Froyo but not Eclair
Well I'm on my second captivate, first one random shutdowns from day one.
I have gone months with no shutdown while running stock Eclair. The day I flashed the leaked Froyo or Cog I recieve random shuts within a few hours. I tried flashing back to stock/master clear/ battery stats all with the same results
For me with stock Eclair no random shutdowns
with Leaked Froyo or Cog I get random shutdown within a few hours
Frustrating

dhncali420 said:
For me with stock Eclair no random shutdowns
with Leaked Froyo or Cog I get random shutdown within a few hours
Click to expand...
Click to collapse
So are you able to restore to a point that does not produce shutdowns? If so, what method of restore?

jswclw said:
So are you able to restore to a point that does not produce shutdowns? If so, what method of restore?
Click to expand...
Click to collapse
Flash Stock J6 from here:
http://forum.xda-developers.com/showthread.php?t=731989
after going back to stock 2.1 no shutdowns for over 2 weeks.
Last week flashed cog 2.3B6 couldn't take being on 2.1 anymore....shutdown within a few hours, installed CPU tuner and no shutdowns for 5 days so far running cog 2.3b6
If I had one shutdown running stock 2.1 I would return it

Dear OP, first off, I believe what who you say you are and what you wrote. Thank you for being open and honest. I am bone stock ATT 1010 v.004 phone build with a 09-17-2010 battery. When phone is completely stock it does not shutdown overnight. As soon as I add an APP, I get the overnight shutdown regardless of battery condition. I see that many apps say they need access the power keep alive function of the OS. Now I am not running homebrew apps or any mods as mentioned. I tried basics like Kindle or eBay or Chase Bank. I am 7 days into my phone and need it to stay on, so I can use the alarm etc. What do you recommend I do? Just keep returning it so I stay inside my 30-day window? Jump to a WM Samsung? iPhone4?
Can you also PUSH PUSH PUSH ATT to get this corrected. Samsung and ATT did not publicly acknowledge the problem on the three times I called, but only said if I returned the phone and got a new one, I would NOT have the problem again. Why is that? What do they know?
Thanks!

StevenMP said:
What do they know?
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Click to collapse
No offense to OP, but both Samsung and AT&T know how to lie quite well. Especially if it serves to screw you so they get more money.

fatbas202 said:
No offense to OP, but both Samsung and AT&T know how to lie quite well. Especially if it serves to screw you so they get more money.
Click to expand...
Click to collapse
LOL.. I agree

[Q] nexus s really unstable!

im running stock rom with no mods yet (im usally a heavy softmodder but its not worth it yet)
and today epistle rom gripper and ninjump wanted to update so me not carrying updated them and for the rest of my day my phone has been rendered useless it wouldnt send text calls or go on the internet via wifi or 3g and it stopped getting a radio signal all together when i usally have full bars
so it turns out the new update to one of these programs nocked my whole phone unstable and i want to know how and why because as soon as i uninstalled them i was able to connect to the net instantly and i got my missed calls emails and text in as soon as they where gone so.
can someone shed some light on this?

have never heard of anything like that ;(

You might have to check with the respective developers of those apps. Maybe the apps you updated are not optimized for Gingerbread yet. I'm usually the first to criticize Gingerbread for its slew of glitches, but in this case, it sounds like the issue lies with the applications themselves; especially considering once you uninstall them, your phone is back to normal.

onthecouchagain said:
You might have to check with the respective developers of those apps. Maybe the apps you updated are not optimized for Gingerbread yet. I'm usually the first to criticize Gingerbread for its slew of glitches, but in this case, it sounds like the issue lies with the applications themselves; especially considering once you uninstall them, your phone is back to normal.
Click to expand...
Click to collapse
it wasn't a big loss to me because i wasnt really using the apps. but what should i email them saying hey im running 2.3 on nexus s and your app almost bricked my phone? i dont know how to get the logcat without rooting it.

dudekiller said:
it wasn't a big loss to me because i wasnt really using the apps. but what should i email them saying hey im running 2.3 on nexus s and your app almost bricked my phone? i dont know how to get the logcat without rooting it.
Click to expand...
Click to collapse
Yes, more or less. Just reach out to them (there should be an "Email the Developer" option in the Market place of every app to find their email) and tell them briefly but precisely the problems you're having. Mention you're running Gingerbread 2.3 (2.3.1 if you want to be specific) on a Nexus S. If they're good about replies, you should hear from them. Then see what happens from there.

Freezing/Shutting Off at Night

When I wake up in the morning my Infuse is almost always off or frozen (and since I use my cellphone as an alarm this can be very troublesome!).
It doesn't only happen at night however, the phone randomly freezes/shuts off during normal use on occasion as well.
I am rooted, running launcherpro plus. I also have a ton of apps (can't resist free ****ty apps from the Amazon store), so any one of them might be causing the problem.
I am trying to narrow down the problem by turning off certain apps that are running in the background, disabling live wallpaper, anything I can think of - no luck figuring out what the problem is thus far.
Is anyone out there experiencing anything similar? Maybe there is a common denominator I am not considering.
Thanks in advance.

First thing I'd do is wipe my phone fresh and only install the apps that are absolutely necessary then test stability.

beatblaster said:
First thing I'd do is wipe my phone fresh and only install the apps that are absolutely necessary then test stability.
Click to expand...
Click to collapse
LOL Agreed sounds like you have a lot of **** that you don't need.

[Q] Possible bad Infuse?

Just wondering if some of the things I've been encountering are normal or if I maybe have a bad phone. When I have tried connecting my phone to my computer to move pictures or music, it takes forever or doesn't even finish transferring the content. It sometimes takes a little time to access pictures, probably normal. I haven't been getting any of the updates like some people here have been getting, I am still on UCKD5 and I haven't gotten the new market either. Also the one time that the DM server finally connected a while back and said there was an update it never downloaded the update. Also, it sometimes will randomly freeze or crash. Rarely though. Sorry, its my first Android phone and I just wanted to make sure that there aren't any issues with it.

Ok lets start with the transfer. How old is your computer? Also try a different usb port see if that helps. As for the updates try connecting to wifi and see if you can get them there. Also the updates aren't generally pushed you have to manually check. So if your not checking for them then that's why you aren't getting any. Have you rooted yet? If so are you running on a custom rom? We need to know everything bout your phone in order to help you. If your stock then that could be your crashing problems. I didn't stay stock at all. I noticed lag when working on a friends so I rooted mine right out of the box. Also restart your phone every now and again to clear out the memory. Don't get a task manager though.

Sorry about forgetting to give all that info. Computer is only a few months old. I built it around thanksgiving myself. Running Windows 7 64bit. I can try plugging it directly into a USB plug in the back instead of a front panel one. But I never had any problems syncing my ipod touch from a front panel plug... Phone is completely stock because I was waiting to see if gingerbread came out soon to try that before trying a custom rom. I do check for updates manually on our home wifi network too, and while "connecting to DM server" the little H+ icon usually comes on as well as the wifi. I haven't used any task manager other than the one Samsung built into the phone occasionally. Do you think rooting and flashing a custom rom would fix most of these things? Or is it mostly fine? Or should I hold out for 2.3?

All normal. This is Android, it's not so good out of the box.
Sent from my Infuse 4G

I know that it seems like gingerbread is about to hit, but I would honestly suggest going ahead and trying out a couple of the custom roms. It honestly can't hurt and I think it will give you a new appreciation for your device. I've only used Bionix Infinity and now I'm on Infused 1.5.3, but they all breathe new life into the device. This is, as Mike said, an issue that all android devices tend to have. All of the tweaking and adjustments that the devs make tend to give you the feeling of owning a brand new device even if you've had your phone for awhile especially coming from stock.

[Q] Problem with Samsung phone performance

Been contemplating for a while whether to post this as it will come off as rather trollish. Had my Infuse for over a year now. When I first got it I noticed there were some "issues". I remained patient hoping or thinking maybe when GB was released it would improve. It did not. Later I needed to root this phone and came here, found a ROM that had all the AT&T junk stripped out. Phone worked better, but still had these issues.
I got to the point that I knew I would never again purchase either a Samsung phone or Android. Did not know what the culprit was. Just recently I had the chance to really take a look at an HTC EVO, and I realized that Samsung is the problem, not Android.
Number one issue is that this phone is sluggish, and sometimes unresponsive. I will touch whatever button and get that vibrating acknowledgement, but nothing happens. I will be in the app menu and wish to exist and the home button just does not respond.
Yesterday I missed a call because the bloody phone just did not respond, even though I touched the answer button. Other times I just can not make a call. I dial number, and the phone just sits there doing nothing. Eventually I just pull out the battery and restart the phone to make a simple bloody call. I had a HTC WinMo phone for years and never once experienced this. No matter how farked the OS could get with some app or whatever, the phone function always worked.
I do not run a lot of apps, and recently have experienced these issues with almost literally no apps installed. I will then add something like GO taskmanger just to confirm that the unresponsive behavior is not due to some app taking up memory/CPU etc..
Sorry for the long post, but I am at my wits end with this bloody phone. The fact that I miss calls when the **** phone is right in my hand is unacceptable. So before placing this phone in a box filled with C4 and shooting this to the moon, hoping that maybe a solution is out there.
p.s. I have 2 Infuse in use, both have the same issue.

What firmware are you running?
Is it the same firmware on both phones?
What is the launcher?
Have you tried a different modem?
Are you using a battery saver like juice defender?
Are you using an ad blocker?
Are you using a specific kernel? Oc? Uv?
Need for specific info

ssa2204 said:
Been contemplating for a while whether to post this as it will come off as rather trollish. Had my Infuse for over a year now. When I first got it I noticed there were some "issues". I remained patient hoping or thinking maybe when GB was released it would improve. It did not. Later I needed to root this phone and came here, found a ROM that had all the AT&T junk stripped out. Phone worked better, but still had these issues.
I got to the point that I knew I would never again purchase either a Samsung phone or Android. Did not know what the culprit was. Just recently I had the chance to really take a look at an HTC EVO, and I realized that Samsung is the problem, not Android.
Number one issue is that this phone is sluggish, and sometimes unresponsive. I will touch whatever button and get that vibrating acknowledgement, but nothing happens. I will be in the app menu and wish to exist and the home button just does not respond.
Yesterday I missed a call because the bloody phone just did not respond, even though I touched the answer button. Other times I just can not make a call. I dial number, and the phone just sits there doing nothing. Eventually I just pull out the battery and restart the phone to make a simple bloody call. I had a HTC WinMo phone for years and never once experienced this. No matter how farked the OS could get with some app or whatever, the phone function always worked.
I do not run a lot of apps, and recently have experienced these issues with almost literally no apps installed. I will then add something like GO taskmanger just to confirm that the unresponsive behavior is not due to some app taking up memory/CPU etc..
Sorry for the long post, but I am at my wits end with this bloody phone. The fact that I miss calls when the **** phone is right in my hand is unacceptable. So before placing this phone in a box filled with C4 and shooting this to the moon, hoping that maybe a solution is out there.
p.s. I have 2 Infuse in use, both have the same issue.
Click to expand...
Click to collapse
You know, for the rather lengthy post, you really have not explained any detail about your issue.. You have a generic 'I have an issue, the Infuse sucks' post and its not going to help anyone resolve your issue. I find it EXTREMELY hard to believe that you have 2 infuses having the SAME EXACT ISSUE. Yes, there will be times when you get a defective phone or it isnt working up to your standards, but to have 2 defective phones with the same defect? You need to play the lottery. Also, i suggest you send the phones back. It sounds like youve already made your mind up and have pretty much bashed the samsung infuse in that entire post. The same samsung infuse that myself, and plenty of other people live with day to day and have absolutely 0 complaints.

I will give you $20.00 a piece for them!!!!

ssa2204 said:
Been contemplating for a while whether to post this as it will come off as rather trollish. Had my Infuse for over a year now. When I first got it I noticed there were some "issues". I remained patient hoping or thinking maybe when GB was released it would improve. It did not. Later I needed to root this phone and came here, found a ROM that had all the AT&T junk stripped out. Phone worked better, but still had these issues.
I got to the point that I knew I would never again purchase either a Samsung phone or Android. Did not know what the culprit was. Just recently I had the chance to really take a look at an HTC EVO, and I realized that Samsung is the problem, not Android.
Number one issue is that this phone is sluggish, and sometimes unresponsive. I will touch whatever button and get that vibrating acknowledgement, but nothing happens. I will be in the app menu and wish to exist and the home button just does not respond.
Yesterday I missed a call because the bloody phone just did not respond, even though I touched the answer button. Other times I just can not make a call. I dial number, and the phone just sits there doing nothing. Eventually I just pull out the battery and restart the phone to make a simple bloody call. I had a HTC WinMo phone for years and never once experienced this. No matter how farked the OS could get with some app or whatever, the phone function always worked.
I do not run a lot of apps, and recently have experienced these issues with almost literally no apps installed. I will then add something like GO taskmanger just to confirm that the unresponsive behavior is not due to some app taking up memory/CPU etc..
Sorry for the long post, but I am at my wits end with this bloody phone. The fact that I miss calls when the **** phone is right in my hand is unacceptable. So before placing this phone in a box filled with C4 and shooting this to the moon, hoping that maybe a solution is out there.
p.s. I have 2 Infuse in use, both have the same issue.
Click to expand...
Click to collapse
Simple . Hack it and put cm7 on it if you really need speed. Maybe its your screen protecter. Wipe the screen off. Cm9 can be sluggish, for speed go to miui on gingerbread or cm7

Id be willing to buy one of the infuses
Trust me...sounds like you got two defective units...which like Scott, I find hard to believe...but hey its possible-idk when you got hem.but if it hasn't been a year then put them back to stock with gtgs unbrick and file a warranty claim with Samsung...the infuse is a great phone and I never had the problem you described...I do have a question though...did you get them both at the same time? Cause I don't see why you would get a second if your first was having problems
Anyways...if you wanna sell one hmu...I may buy one depending on the price and if I can get the money (I think I already may have one lined up for $170 just need to get the money)
Sent from my HTC PH39100 using xda app-developers app

Never really had any problems with samsungs beside the only issue I have ever had with ALL Samsung phones .. They have the worst RF signal/strength out of any company! I miss the days of my old Nokia RF ..
Sent from my SAMSUNG-SGH-I997 using xda app-developers app

Android Law #1: Costum ROMs are ALWAYS 10x better than stock.

Wow an i cant find one issue. Always great signal never inresponsive u sure u have an infuse
Sent from my SGH-I997 using xda premium

Prometh1216 said:
Wow an i cant find one issue. Always great signal never inresponsive u sure u have an infuse
Sent from my SGH-I997 using xda premium
Click to expand...
Click to collapse
Hehehe, what ROM u running?
Sent from my SAMSUNG-SGH-I997 using xda premium

qkster said:
What firmware are you running?
Click to expand...
Click to collapse
One is using the GB posted by jscott30 here, the other is the plain official Samsung GB via Kies. Mine is then UCLB3
qkster said:
Is it the same firmware on both phones?
Click to expand...
Click to collapse
No
qkster said:
What is the launcher?
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Click to collapse
Both stock
qkster said:
Have you tried a different modem?
Click to expand...
Click to collapse
No, thought never occurred to me that I should look at this as a solution.
qkster said:
Are you using a battery saver like juice defender?
Click to expand...
Click to collapse
Neither.
qkster said:
Are you using an ad blocker?
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Click to collapse
Nope
qkster said:
Are you using a specific kernel? Oc? Uv?
Click to expand...
Click to collapse
2.6.35.7-I997RUXK53-CL366622 for mine (GB rooted ROM) the other would be whatever came with the official Samsung GB release.
qkster said:
Need for specific info
Click to expand...
Click to collapse
Again this has been a recurring problem since purchase, and during this time I have had stock Froyo, rooted Froyo ROM, GB update, and for one now a the GB rooted ROM.
When the slow to unresponsiveness occurs there does not appear to be any specific cause. Prior to updating to the rooted GB I had used GO Taskmanager, and long before that some other app I long since forgot the name of. Point was that they had shown that neither CPU was excessive, or memory was used up. Both phones have data services disabled and are strictly Wifi only. There are no tasks or extra programs run in the background (though did install Connectbot today). I no longer use any Live wallpaper. After updating to the rooted GB I left the phone in that state (no software installed) for a week or so, and the problem still occured.
This occurs when calling or answering calls, but as previously posted occurs sometimes just opening the Applications menu as an example. So it is not a specific task or program that is slow or unresponsive. Earlier this evening I got a call, slide the bar across to answer and the screen just hung there for a few moments. This time it was at least not long enough that I missed the call. When the call was done I looked and there simply was nothing running on the phone. No apps, no web browser or mail, in fact I was not even connected to the wifi (I have data 3G/4G service disabled on the phone).

are you completely wiping before every flash youve done? have you tried a complete wipe and start from fresh?

ssa2204 said:
One is using the GB posted by jscott30 here, the other is the plain official Samsung GB via Kies. Mine is then UCLB3
No
Both stock
No, thought never occurred to me that I should look at this as a solution.
Neither.
Nope
2.6.35.7-I997RUXK53-CL366622 for mine (GB rooted ROM) the other would be whatever came with the official Samsung GB release.
Again this has been a recurring problem since purchase, and during this time I have had stock Froyo, rooted Froyo ROM, GB update, and for one now a the GB rooted ROM.
When the slow to unresponsiveness occurs there does not appear to be any specific cause. Prior to updating to the rooted GB I had used GO Taskmanager, and long before that some other app I long since forgot the name of. Point was that they had shown that neither CPU was excessive, or memory was used up. Both phones have data services disabled and are strictly Wifi only. There are no tasks or extra programs run in the background (though did install Connectbot today). I no longer use any Live wallpaper. After updating to the rooted GB I left the phone in that state (no software installed) for a week or so, and the problem still occured.
This occurs when calling or answering calls, but as previously posted occurs sometimes just opening the Applications menu as an example. So it is not a specific task or program that is slow or unresponsive. Earlier this evening I got a call, slide the bar across to answer and the screen just hung there for a few moments. This time it was at least not long enough that I missed the call. When the call was done I looked and there simply was nothing running on the phone. No apps, no web browser or mail, in fact I was not even connected to the wifi (I have data 3G/4G service disabled on the phone).
Click to expand...
Click to collapse
Task manager is NOT the best app to tell you what is running in the background.
Maps and other location apps may not be listed but will consume resourse that can be the cause of your lag.
The fact that stopping wallpaper or live wall paper off alleviate the condition may suggest that the phone is running at max capacity. Steps to reduce the load improves it. Live wp, facebook, maps, stock email and other device manager from stock att was one of the first @#$% I took out on any rom I run.
Having a large amount of apps installed can also cause this lag. The OS may only be able to handle so many.
Have a poor signal at the time of the call may also be an issue, especially if both of your phones have this issue occasionally but not consistently.
Lock screen can also be a factor. Some sleep setting may also cause the phone to wake up poorly. I get around this by turning off my lock screen. On the call settings, you can also change the answering options so that it will override others and make it easy to answer.
On any firmware - stock or modded, after you have the phone running for an extended period of time without a reboot, you may start to see some lags. This may be across all devices. You may need to reboot it occasionally or boot into recovery and wipe the cache.
These issues may or not go away once you have a device with more power or resources..ex: dual or quad core, 1gb or 2gb ram etc..my guess is when a device has more power, programmers will come up with more resourse intensive apps that may hinder the phone as well.
Lastly, pay attention to your battery meter. As the power dips below 30%, there are steps taken by the OS to conserve the battery. This may give you lags as well..possibly one of the reason why it seems random also.
If you wanted to test out the lag issue due to background apps, go to settings/account and sync. turn off background data. You will retain the (radio) phone and text but there will be no email/facebook, weather, widgets/market/amazon etc updates unless you manually update them. If this runs smoothly but lags when you turn it back on, you can start the process of narrowing down your culprit.
gl