We recently purchased a Sprint HTC Touch Pro 2 phone from Ebay. I accessed the Bootloader mode to see if the device was locked and now the device is in a constant reboot loop. We have tried a soft and hard reset and now the device will get to the Windows loading screen and then reboot all over again.
I can enter Bootloader mode without any problem. I have searched through the forums and found the procedures for flashing the ROM in bootloader mode but the problem still persists. The flashing shows 100% complete and the device reboots, but then it goes right back in to the reboot loop. I have to remove the battery for several minutes to get the device to shut off completely.
Can anyone provide some guidance on how we can get this fixed? Do I need to unlock the device before flashing the ROM? Can someone provide me with the links to the downloads I need?
Any help would be greatly appreciated!
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233 views and no one has replied? Anyone have any ideas or suggestions? Please!
Force to bootloader and reflash the stock rom.
Stock Rom
Thank you for your reply, but I have forced into Bootloader and flashed the stock ROM several times but the reboot loop continues. I have also tried flashing the stock ROM from the SD card. Flashing the ROM using either method appears to be successful, but everything I tried still results in the reboot loop.
Other things I have tried
Charged with wall charger for 48 hours
Swapped battery
Removed SD card and then flashed ROM
If there is anything else that you can think of that I should try, please let me know. We are passed the point of being able to return the device to the EBAY seller and this device was purchased to be used as a Hand-held PC so we do not have a contract with any service provider.
Thank you!
You could try flashing to a verizon or other CDMA operator's rom and see what results you get. Also could try unlocking and flash a custom rom. If you run out of options, send it to me and I will try to fix it for you free of charge. I will send it back to you within 48 hours of receiving it. Just include postage paid return packaging.
I appreciate the offer, but I think we have decided to just cut our losses with this device and move on. Thank you to everyone for your help!
Related
Ok so my phone randomly went into a reboot loop at 1am last night so i tried a hard reset from bootloader and now it is stuck on the inital touchflo setup ( i can turn it off by removing the battey but i can't renter bootlader or anything else. any sugjestions?
running rre 6.5 v6.3 have been using this install for over a month with no issues.
any one have any ideas?
*update*
i think i may have found a way to get it to work by going into cpl from the power off state i will update when complete
*Update 2*
After trying to go back to shipped att rom it goes back into restart loop any help would be greatly appreciated.
wilddog said:
*Update 2*
After trying to go back to shipped att rom it goes back into restart loop any help would be greatly appreciated.
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Click to collapse
You tried flashing stock rom in bootloader mode from your storage card?
nope via usb
thanks for the help
I gave up and did an insurance screw over..... I guess I should be happy its not for the full cost.
I unlocked bootloader and rooted a couple of days ago. Phone was running smooth. I downloaded and installed cwm. Today I downloaded Bean's Build 14 and tried to install through cwm. When it rebooted I got stuck on the Samsung screen. I tried to flash back to original settings with Odin but now my phone won't turn on at all. I am charging but no battery indicator or led is on to indicate charging. Please help.
Try leaving it plugged in for an hour, and then trying. Also might want to try leaving the battery out for 30 min and trying again. If you are unable to get any response from the phone, then it is likely hard bricked. The only thing that can save it at that point is sending it in for JTAG repair. That service starts at $60.
JHomrig said:
I unlocked bootloader and rooted a couple of days ago. Phone was running smooth. I downloaded and installed cwm. Today I downloaded Bean's Build 14 and tried to install through cwm. When it rebooted I got stuck on the Samsung screen. I tried to flash back to original settings with Odin but now my phone won't turn on at all. I am charging but no battery indicator or led is on to indicate charging. Please help.
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Click to collapse
How did you unlock the bootloader? using EZ-Unlock? Also did you make a nandroid before you flashed? If so try booting into CWM using VOL+ Home and Power and restore your nandroid and see if that works.
I've had some previous experience with custom roms on my old Nexus 6P and thought I would try the same for my mate 9. Unfortunately I've discovered the Mate 9 is not as easy to install custom roms as I thought.
I've tried several things throughout the day and I feel I've accidently overwritten things I shouldn't have but can't remember everything I've done.
It is an Optus branded phone so I believe at the start of the day I had some version of L09C34. I currently have an unlocked boot loader and TWRP installed and would like to flash back to the stock firmware, but seem to be unable to do so. The boot loader is unlocked and when I try flashing extracted parts from fastboot, the phone will reboot, reboot again and sit at erecovery. Unfortunately while I can connect to wifi, no packages are found for recovery.
Additionally I now get this lovely colourful screen in lieu of the logo on initial boot.
Any help would be appreciated.
Okay, so I've managed to unbrick it and install a version of L09C432 and get it working again - thank you to various threads on XDA. I think what I noticed was that someone else had tried the C432 firmware on a C33 model and it worked. Without being able to get hold of the C34 firmware, I tried to flash nougat originally and it worked.
This morning, I've noticed I still have an issue where the touchscreen won't work when the phone is cold (i.e I can't click anything and can't turn alarms off). If I reboot the phone to recovery it's fine, so it leads me to believe its an OS thing. Also, if I give it a few minutes in my pocket, or holding my palm on the screen it then responds. This is the issue I tried to resolve by resetting and trying a different rom but seems I haven't been successful.
Finally, when I first turn the phone on and the screen lights up I see a green background with one blue and one red box. Any ideas what I have messed up there and how to fix it? I'm not too concerned, but it would be a nicety.
Just providing updates in case anyone comes a long with similar issues.
I have now fixed the strange coloured screen on initial power on. I've found the oeminfo for the C432 firmware on another XDA thread and took a backup of what was currently there, restored the C432 version and rebooted. I was presented with the eRecovery and no TWRP. Quick check in fastboot mode showed the phone relocked. I unlocked it again and it booted no issues, however was unsure if the custom rom was still installed as I was presented with the option of an OTA update. Initially my sim card was not recognised, so I had to remove and reinstall it but so far so good.
I've just reflashed my custom rom and will see how I go.
The only potential issue I have outstanding is my touchscreen not working either first thing in the morning, or when the phone is cold - i.e I've gone to the gym and left it sitting in the locker for 2 hours and I can't use the touchscreen when I come back. I can unlock it fine with the finger print reader and the phsyical buttons respond but touches on the screen won't. If the phone is left alone for a few minutes the screen shuts off and turns back on approx every 5 seconds until it becomes responsive. Has anyone seen anything like this before? My googling hasn't lead me to anything helpful.
Hello!
I recently flashed my Moto G with the unofficial LineageOS 16 rom by allstargaurav. Kudos to him for his work.
I unlocked my bootloader, got TWRP, flashed the rom, flashed Gapps,Magisk and started using it normally.
One night, after using it with the battery at 30%, I left it as it was and did not charge it.
The next day, I saw that it was not booting up at all. I plugged it in and the white led light started and did not go off.
The light was constantly on. I searched on google to no avail.
Nothing works and I have pressed the power button and power+volume down for more than 5 minutes.
I cant get to the fastboot menu or the TWRP, the phone doesnt power on at all so I cant do anything or get a logcat.
Please help!!!!
I also got the watchdogs boot animation. That is all I have modified.
Please tell me what is wrong and how to rectify it.
Please help quickly.
I am at wit's end and helpless. I should also mention that this was my first time flashing a rom on any device, but I followed the instructions very carefully.Before this the phone was on stock Lollipop rom, stock recovery and locked bootloader.
Thanking anyone who helps or even replies in advance.
:crying::crying::crying::fingers-crossed::fingers-crossed:
Also
Alphacube111 said:
Hello!
I recently flashed my Moto G with the unofficial LineageOS 16 rom by allstargaurav. Kudos to him for his work.
I unlocked my bootloader, got TWRP, flashed the rom, flashed Gapps,Magisk and started using it normally.
One night, after using it with the battery at 30%, I left it as it was and did not charge it.
The next day, I saw that it was not booting up at all. I plugged it in and the white led light started and did not go off.
The light was constantly on. I searched on google to no avail.
Nothing works and I have pressed the power button and power+volume down for more than 5 minutes.
I cant get to the fastboot menu or the TWRP, the phone doesnt power on at all so I cant do anything or get a logcat.
Please help!!!!
I also got the watchdogs boot animation. That is all I have modified.
Please tell me what is wrong and how to rectify it.
Please help quickly.
I am at wit's end and helpless. I should also mention that this was my first time flashing a rom on any device, but I followed the instructions very carefully.Before this the phone was on stock Lollipop rom, stock recovery and locked bootloader.
Thanking anyone who helps or even replies in advance.
:crying::crying::crying::fingers-crossed::fingers-crossed:
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Click to collapse
Being unsure what the problem is, I also followed FabioSan's guide on unbricking the phone, but I got stuck on the part where we go to the device manager console as my PC would not recognise the phone no matter what I did.
Also, the warranty has expired long ago as the phone was bought in 2014 and it was only a 1year warranty.
Therefore, I am considering giving the phone to the moto support centre. I will also try replacing the battery as it may be a battery problem considering my symptom of the white light does not fit any hardbricked phone's symptoms. Will notify if it works.
Till then, please help and suggest what the problem might be.
One Day Out Of Anger I Threw My Phone. After That My Phone Hasn't Booted Up. I tried Reflashing Stock Rom, Even Tried Custom Roms But I Can't Get It To Boot. It Just Shows Google And Powers Off. As I'm in canada (shifted recently) I Bought This In US Now I Have No Way To Get It Repaired Here. Any Suggestions? (As This Is My Very First Device I just Don't Wanna Throw It Away). Please Help Me In Revivng It.